| Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | Kivinen  | | Posted: | Apr 14, 2024 13:37 | | Subject: | Paypal error | | Viewed: | 85 times | | Topic: | Technical Issues | |
| I have been trying to finish my Cart buyings and I get this message:
PayPal error
We encountered PayPal API error while processing your payment. Please check your
order or payment status and try it again.
CAPTURE VOIDED
Been trying to finish buy for 2 days now.
Last time i buy something was 4 days ago with no problems.
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| Author: | esp_mitch | | Posted: | Apr 13, 2024 09:10 | | Subject: | Buyer not received order UK Royal Mail | | Viewed: | 105 times | | Topic: | Help | |
| Hi All
Just had a buyer contact me this morning after not receiving a £9 minifigure
order that was placed on April 5th. The postage option chosen by the buyer was
a standard 1st class large letter, Postage was paid for and label printed using
the Click and collect Royal Mail service and posted that same evening.
I have sent other parcels since then and have had those orders completed by those
buyers so I know the postbox I used has been visited by the Royal Mail.
I’ve asked the buyer to wait another week and see if anything arrives and in
the meantime I will do some research into what the next steps are.
What is the correct course of action as a seller ? Do I need to refund the buyer
even though they picked a non signed for option for post ? I have no reason to
believe the buyer is not telling the truth but also I’m going to be out £11 if
I have to refund even though I processed the order and paid the postage and sent
it ?
Don’t want to get negative feedback from the buyer if I argue the refund.
Thanks in advance for any help or advice
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| Author: | romanelli | | Posted: | Apr 13, 2024 05:12 | | Subject: | MY ORDER PLACED LIST iS INCOMPLETE | | Viewed: | 90 times | | Topic: | Help | |
| Hello Bilders.
I looking for a long time who knows why on my ORDER PLACED list is only last
16 orders.
Rest of them disappeared and i can't check them.
I send the message to the BL but nobody responded.
Thank for Your help if You can.
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| Author: | npost34 | | Posted: | Apr 12, 2024 20:53 | | Subject: | How do I attach a photo to a message? | | Viewed: | 84 times | | Topic: | Technical Issues | |
| I can’t figure out how to share pics of my inventory to potential customers.
😞
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| Author: | Brickitty | | Posted: | Apr 12, 2024 15:15 | | Subject: | Can't manually edit qty of wanted list items | | Viewed: | 49 times | | Topic: | Technical Issues | |
| While working on my Wanted Lists a few minutes ago through the Add to Wanted
List pop-up from a catalog page, I went back to edit a second time, and the first
edit hadn't saved. Trying repeatedly, it refuses to save any edit to the
Qty or Max Price or Comments of any item already on the Wanted List. Looking
at the work I've done, the issue only seems to have been happening for 15-30
minutes.
Going to the actual Wanted List and attempting to manually edit items also fails,
resulting in the page refusing to save and getting a red error pop-up stating
"Only one item/color combination is allowed per Wanted List" despite
the fact that there is only one, and I'm simply attempting to edit it.
I can only edit a Wanted List item by deleting it and re-adding it, which is
extremely inconvenient. Is anyone else experiencing this issue?
-Jordy (Brickitty)
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| Author: | WildBricks | | Posted: | Apr 12, 2024 13:55 | | Subject: | It's a whatcha-mac-all-it | | Viewed: | 140 times | | Topic: | Help | |
| Found a few stickered parts from this set:
but of the stickered parts cataloged. So I'd like to add one. The problem
is, I'm not much of a comic person and I have no clue what it's called.
So, you comic gurus out there, what is this thing in the middle of the mech's
chest?
Somehow I don't think catalog admin is going to accept "Tile, Round
3 x 3 with Round Domahickey that I think is the Power Pack".
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| Author: | Dino | | Posted: | Apr 12, 2024 06:52 | | Subject: | Light & Sound | | Viewed: | 105 times | | Topic: | Technical Issues | |
| Hi,
I have just been looking for an advertising light. I entered "Light & Sound"
as the search term. My search term was shortened to "light" and I was
shown gear 395 articles. Then I found this light.
The article description then said "Light & Sound".
Why was my search term shortened?
Regards
Werner
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| Author: | MOCstore | | Posted: | Apr 12, 2024 04:46 | | Subject: | Invoice. | | Viewed: | 89 times | | Topic: | Technical Issues | |
| Hi there. When I want to send an invoice I get this massage:
The page cannot be displayed because an internal server error has occurred
Does anyone knows what that means? And how to fix it? This is the second time
I get
This massage from 2 different orders.
Thanks!
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| Author: | WestCoastBrickz | | Posted: | Apr 11, 2024 23:33 | | Subject: | Uploaded wrong Set (Part Out) | | Viewed: | 95 times | | Topic: | Help | |
| I have uploaded the wrong set number (parts uploaded)
Is there any way I can upload again but with negative quantities or must I adjust
each individual stock items' quantity?
Thank you!
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| Author: | Stuart9 | | Posted: | Apr 11, 2024 17:14 | | Subject: | Large letter boxes U.K. | | Viewed: | 112 times | | Topic: | Help | |
| Can’t find where I bought my large letter boxes, bought a bulk lot a long time
ago.
Looking to buy a few hundred this time, anyone prepared to let me know where
the cheapest place in the U.K. is ?
My C5 are 225 x 160 x 21mm and C4 about 340 x 235 x 21
Thanks in advance
Stuart
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| Author: | tripolinojazz | | Posted: | Apr 11, 2024 13:57 | | Subject: | What is the code of this lego? | | Viewed: | 123 times | | Topic: | Help | |
| Hello everybody! What is the code of this lego part? It Is like 3823 Windscreen
but is close in all the side.
Thank you
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| Author: | popsicle | | Posted: | Apr 11, 2024 13:06 | | Subject: | Buyers Cannot Check Out | | Viewed: | 169 times | | Topic: | Technical Issues | |
| Been seeing a steady flow of concern around this in the forum lately. So, thought
I would repost the fix for those coming here for help, to more easily find.
Don't know. It just rubs the wrong way, knowing of the potential and unnecessary
loss of sales. Guess this is a way of alleviating that idiosyncratic rub of mine
https://www.bricklink.com/message.asp?ID=1462750
-popsicle
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| Author: | JGARDS33 | | Posted: | Apr 11, 2024 12:39 | | Subject: | Help Lego Fans! New, Selling for Daughter | | Viewed: | 160 times | | Topic: | Help | |
| Hi - I need positive feedback in order to begin (sadly) selling my 10,000+ collection
to make room for my 2-year-old angel. Sadly, all my money is going to her (and
IRS) so I can't purchase thus and seeking out a great favor from one lego
dork to another 
Any, any help would be so incredibly appreciated - and if a buyer, Karma works
wonders
Thank you all!!
Best, Jeff
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| Author: | GWD683 | | Posted: | Apr 10, 2024 14:24 | | Subject: | What is the norm here | | Viewed: | 244 times | | Topic: | Help | |
| I’m new to the custom Lego builds and am learning how the community operates.
I’m building the Naboo starfighter and used the auto order function to match
me with sellers.
Most of the orders shipped but one was talking a while and when it shipped they
refunded me for 2 pieces they didn’t have. All fine so far.
But it’s really hard to just order two pieces due to minimum order requirements
and overpaying for shipping.
Is there a way to tell the sellers not to complete the order if you can’t complete
the whole order?
Also the seller is highly rated
Any advice or past experiences would help. Thanks!!
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| Author: | Stuart9 | | Posted: | Apr 10, 2024 14:07 | | Subject: | Removing NSS | | Viewed: | 110 times | | Topic: | Help | |
| Anyone have the link to get NSS removed.
Delayed order now shipped, how do I clear it.
Thanks in advance
Stuart
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| Author: | singhmp77 | | Posted: | Apr 10, 2024 13:07 | | Subject: | Moc wanted List not working | | Viewed: | 45 times | | Topic: | Help | |
| Trying to add through the add to wanted list from studio gallery but its not
working. Even the easy buy is not working.
Please let me know what is wrong.
Thanks
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| Author: | DarthMaul1 | | Posted: | Apr 10, 2024 10:47 | | Subject: | identifying lego plate | | Viewed: | 113 times | | Topic: | Help | |
| trying to identify a lego baseplate that is hard to find on the website i am
not sure if it is lego.
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| Author: | Dhobeck | | Posted: | Apr 10, 2024 10:34 | | Subject: | Weight of set | | Viewed: | 61 times | | Topic: | Help | |
| Is the weight of the set the sealed set or just the parts?
Thanks
SirIceCreamMansBrixNFigs
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| Author: | Dhobeck | | Posted: | Apr 9, 2024 16:02 | | Subject: | Wisconsin store showing under Montana in USA | | Viewed: | 100 times | | Topic: | Technical Issues | |
| The store AlbosStore based in Wisconsin is showing under Montana in the USA open
store list
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| Author: | Ganesha | | Posted: | Apr 9, 2024 07:30 | | Subject: | Can't apply order to the Wanted-List | | Viewed: | 50 times | | Topic: | Technical Issues | |
| Hello,
the “Apply Order” function in the Wanted list does not work correctly.
It is possible to select a suitable order using the "Apply Order" button
and then determine how many parts I would like to take over, but I cannot complete
the process using "Apply to List". So I can press the button but nothing
happens.
I have the problem with both Safari on MacOS and Google Chrome on Windows 10
as well as on the iPhone. Is there a problem with my account?
Many thanks in advance for help.
Ganesha
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| Author: | starforcelego | | Posted: | Apr 8, 2024 17:04 | | Subject: | Returned Lego 200 grams heavier? | | Viewed: | 183 times | | Topic: | Help | |
| So my customer wanted a full refund for the box not being in pristine condition.
Eventually I agreed to a refund and the weight is about 200 grams more than the
advertised weight of the item, tantive 4, which is supposed to weigh 2.4 kg.
Mine weighs 2.6 kg. Wondering if they took out the minifigs and added counterweights
or something? Seals look fine to me.
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| Author: | afexx37 | | Posted: | Apr 8, 2024 16:29 | | Subject: | Insurance for your collection | | Viewed: | 75 times | | Topic: | Help | |
| Hello all,
I was wondering how you insure your collections. My collection is worth a substantial
amount of money, and we get a lot of fires in our area. I spoke to our current
company that we have home, auto and pet insurance through; and they said they
don't do that. They said I would want to look into Inland Marine insurance,
and that wasn't correct.
How do you insure yours? Who do you go through? Does it fall in to another category
of some kind?
I'm not getting answers on my end, and would appreciate any advice you could
offer.
Thank you!
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| Author: | Dhobeck | | Posted: | Apr 8, 2024 14:31 | | Subject: | How to scroll store banner to the side | | Viewed: | 86 times | | Topic: | Help | |
| I see some stores have a scrolling banner. How do I set this up?
Thanks
SirIceCreamMansBrixNFigs
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| Author: | Grimmy911 | | Posted: | Apr 8, 2024 09:43 | | Subject: | can't check out | | Viewed: | 75 times | | Topic: | Technical Issues | |
| I keep getting this message
"One or more items have changes (e.g. new price, sale amount, etc.) that
affect your order total. Please review changes and proceed to checkout again!"
I don't seem to find a button or anything to review to allow me to check
out
please help
Thanks
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| Author: | DE3PX | | Posted: | Apr 8, 2024 08:49 | | Subject: | order lost in transit and seller is ghosting | | Viewed: | 143 times | | Topic: | Help | |
| i bought an order in January the status of it in the tracking page has been
"shipment is ready for transport to the country of destination" since
January 20th I contacted seller about it multiple times he said he will start
an investigation that was a month ago (february 21st) i contacted the seller
about it a week ago he read the messages but didnt respond at this point i just
want to refund what do i do ?
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