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 Author: zorbanj View Messages Posted By zorbanj
 Posted: Apr 7, 2024 01:00
 Subject: Re: Getting logged out/Search function
 Viewed: 29 times
 Topic: Problem
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zorbanj (824)

Location:  USA, New Jersey
Member Since Contact Type Status
Dec 14, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ZorbaNJ's Bricks
In Problem, here4bricks614 writes:
  
This is nothing short of frustrating. Did the people “running” this site outsource
that responsibility to a chimp on an entire pharmacy’s worth of drugs? Is that
why nothing productive is getting done? Does this site even have an analytics
team?

Your account is close to 4 years old. That's enough time to glean that this
site is to be used as is. Complaining won't change anything.
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Apr 7, 2024 00:58
 Subject: Re: Order Item Removal Requests Too Complicated!
 Viewed: 33 times
 Topic: Problem
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1001bricks (52430)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In Problem, infinibrix writes:
  My customers always seem to have trouble following the process of approving an
item removal request therefore can these steps not be simplified?

It could, but on the other hand and just like NPB: as soon as you're using
auto checkout instant payment, all this cease to be a concern.
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Apr 7, 2024 00:20
 Subject: Re: Order Item Removal Requests Too Complicated!
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 Topic: Problem
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TheBrickGuys (13296)

Location:  USA, California
Member Since Contact Type Status
Dec 18, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: TheBrickGuys
  Does it even really need the customer to approve the change? If so why?

In answer to at least this one question is that it is very important for the
customer to be involved in the process of changing quantities of parts in their
order. Imagine a customer places an order for a build but as the store is filling
the order he realizes that he is 4 short of one part, 3 short of another and
20 short of yet still another. If the store can just change the qty of what is
ordered without the customers approval then the customer's order will be
all screwed up.

This is just one example. There is certainly room for improvement but the customer
should always be part of any qty change in the orders they place.

Jim
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Apr 6, 2024 23:52
 Subject: Re: Getting logged out/Search function
 Viewed: 30 times
 Topic: Problem
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TheBrickGuys (13296)

Location:  USA, California
Member Since Contact Type Status
Dec 18, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: TheBrickGuys
In Problem, 1001bricks writes:
  In Problem, here4bricks614 writes:
  In Problem, 1001bricks writes:
  In Problem, here4bricks614 writes:
  How do I stop this website from logging me out on mobile browsers despite the
preferences cookies being enabled? I’ve been logged out four times today.

Site is old.


  Why is the search function absolute garbage? I tried to look for solutions using
a few words and they were all excluded from the search results.


Site is old.

They're mostly focusing on Taxes (not even all of them) and Security.

But the Shipping methods are working (ignoring the fact you can't import/export
them), Buy All's a good move - but assuming Wanted-lists would work properly.
Collection is our latest joke.

Ah, but Studio is outstandigly good!

The rest works relatively well and reliably, but as if it was 2000 - see this
Forum?

This is nothing short of frustrating. Did the people “running” this site outsource
that responsibility to a chimp on an entire pharmacy’s worth of drugs? Is that
why nothing productive is getting done? Does this site even have an analytics
team?


The things is; most of us are VERY happy this site exists.

And for a site, at least, just staying alive is already a huge task
I'm very thankful to them for this.

+1+1+1+1+1+1+1+1+1+1+1+1+1+1+1+1+1+1+1+1+1+1+1+1+1+1+1+1+1+1+1+1+1+1+1+1+1+1+1
and several more.
 Author: here4bricks614 View Messages Posted By here4bricks614
 Posted: Apr 6, 2024 19:57
 Subject: Re: Getting logged out/Search function
 Viewed: 31 times
 Topic: Problem
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here4bricks614 (187)

Location:  USA, New Jersey
Member Since Contact Type Status
Jul 20, 2020 Contact Member Buyer
Buying Privileges - OK
In Problem, 1001bricks writes:
  In Problem, here4bricks614 writes:
  In Problem, 1001bricks writes:
  In Problem, here4bricks614 writes:
  How do I stop this website from logging me out on mobile browsers despite the
preferences cookies being enabled? I’ve been logged out four times today.

Site is old.


  Why is the search function absolute garbage? I tried to look for solutions using
a few words and they were all excluded from the search results.


Site is old.

They're mostly focusing on Taxes (not even all of them) and Security.

But the Shipping methods are working (ignoring the fact you can't import/export
them), Buy All's a good move - but assuming Wanted-lists would work properly.
Collection is our latest joke.

Ah, but Studio is outstandigly good!

The rest works relatively well and reliably, but as if it was 2000 - see this
Forum?

This is nothing short of frustrating. Did the people “running” this site outsource
that responsibility to a chimp on an entire pharmacy’s worth of drugs? Is that
why nothing productive is getting done? Does this site even have an analytics
team?


The things is; most of us are VERY happy this site exists.

And for a site, at least, just staying alive is already a huge task
I'm very thankful to them for this.

Improving user experience should be high on the list of priorities, but we see
constant complaints from new users and small stores. The focus seems to be around
features that people aren’t asking for.

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