Discussion Forum: Suggestions(Post New Message)
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 Author: yorbrick View Messages Posted By yorbrick
 Posted: Apr 3, 2024 04:39
 Subject: Re: Wishlists (like amazon)
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 Topic: Suggestions
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  People
could support their favorite content creators and not have acess to their adress,
friends that are not on the adress sharing level can also do that, members of
family can have a way easier time finding something you actually want without
the hassle of looking for it and packing and sending it. It would be a really
fun idea all around imo with a lot of ways to surprise someone.

Voted no, because of the idea of supporting content creators. This would be abused
from both sides. The buyer has no idea if the seller sends the item. Similarly,
there is no eller protection as the buyer asks for it to be sent to a different
address to their payment address.
 Author: Brickwilbo View Messages Posted By Brickwilbo
 Posted: Apr 3, 2024 01:44
 Subject: Re: Wishlists (like amazon)
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 Topic: Suggestions
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In Suggestions, NuteGunray writes:
  My idea comes from my friend group and family that lives pretty much all over
Europe and US. We would like to buy each other figures or sets for events
and holidays like Christmas, birthdays or even have a wishlist for any occassion
like a wedding registry. As we don't always know which figure or set someone
is missing and as adresses change it would be nice to have a wishlist like people
on amazon have where you pick figures or sets you need and want and someone else
can buy them for you. Content creators can put them in their bios on social media,
people can put them on their wedding registries, for their birthdays etc. People
could support their favorite content creators and not have acess to their adress,
friends that are not on the adress sharing level can also do that, members of
family can have a way easier time finding something you actually want without
the hassle of looking for it and packing and sending it. It would be a really
fun idea all around imo with a lot of ways to surprise someone.

You can add items to a Wantlist, download the list and send the file.
 Author: NuteGunray View Messages Posted By NuteGunray
 Posted: Apr 3, 2024 00:47
 Subject: Wishlists (like amazon)
 Viewed: 79 times
 Topic: Suggestions
 Status:Open
 Vote:[Yes|No]
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My idea comes from my friend group and family that lives pretty much all over
Europe and US. We would like to buy each other figures or sets for events
and holidays like Christmas, birthdays or even have a wishlist for any occassion
like a wedding registry. As we don't always know which figure or set someone
is missing and as adresses change it would be nice to have a wishlist like people
on amazon have where you pick figures or sets you need and want and someone else
can buy them for you. Content creators can put them in their bios on social media,
people can put them on their wedding registries, for their birthdays etc. People
could support their favorite content creators and not have acess to their adress,
friends that are not on the adress sharing level can also do that, members of
family can have a way easier time finding something you actually want without
the hassle of looking for it and packing and sending it. It would be a really
fun idea all around imo with a lot of ways to surprise someone.
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Apr 2, 2024 21:13
 Subject: Re: "Report This Item" Button...
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 Topic: Suggestions
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In Suggestions, kzinti writes:
  Currently, when shopping, if you run across an item that needs to be reported
for one problem or another, it is a multi-step process to do so. I would like
to propose a simple "report this item" button be implemented so that simply clicking
it will take you to the "problem with item for sale" section, bring with it the
lot number from the item and when you have submitted the item, have a button
to bring you right back to where you left off so you can finish shopping.

Too often things do not get reported due to the current reporting process. A
one click reporting button with a simple return to previous page button would
be wonderful.

success!
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Apr 2, 2024 21:10
 Subject: Re: Make reporting bad listings easier
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 Topic: Suggestions
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In Suggestions, renhoffman writes:
  The only way I know of to report offending items is as follows...
1) find listing
2) roll mouse over picture of the listing
3) write the number down
4) find the problem report page, and enter the number

Please find a way to make this process easier. This is even more annoying when
after all that, the item has already been reported .

Darren

even tho its marked as discarded (at least at the time of my writing this) it
has been implemented!
 Author: popsicle View Messages Posted By popsicle
 Posted: Apr 1, 2024 17:24
 Subject: Re: Setting Orders to Complete!
 Viewed: 56 times
 Topic: Suggestions
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In Suggestions, popsicle writes:
  In Suggestions, MMillere writes:
  In Suggestions, 1001bricks writes:
  Abolutely not please.

Buyer also can be too kind and post immediately a positive feedback when having
paid, or even before!

This would close the order as "Completed" while it wasn't meant

Agreed - I have several customers that post FB as soon as I mark it shipped,
and sometimes earlier

Milissa

I appreciate you, Milissa. But please express your opinion more directly here
within the thread you've initiated. Not secondhand or in reply to others
replying. It would carry more weight.

You being the longest held admin position on the site, it won't be unseemly
to express yourself more boldly. Not imho anyway
 Author: popsicle View Messages Posted By popsicle
 Posted: Apr 1, 2024 17:19
 Subject: Re: Setting Orders to Complete!
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 Topic: Suggestions
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In Suggestions, MMillere writes:
  In Suggestions, 1001bricks writes:
  Abolutely not please.

Buyer also can be too kind and post immediately a positive feedback when having
paid, or even before!

This would close the order as "Completed" while it wasn't meant

Agreed - I have several customers that post FB as soon as I mark it shipped,
and sometimes earlier

Milissa

I appreciate you, Milissa. But please express your opinion more directly here
within the thread you've initiated. Not secondhand or in reply to others
replying. It would carry more weight.
 Author: MMillere View Messages Posted By MMillere
 Posted: Apr 1, 2024 16:38
 Subject: Re: Setting Orders to Complete!
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 Topic: Suggestions
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In Suggestions, 1001bricks writes:
  Abolutely not please.

Buyer also can be too kind and post immediately a positive feedback when having
paid, or even before!

This would close the order as "Completed" while it wasn't meant

Agreed - I have several customers that post FB as soon as I mark it shipped,
and sometimes earlier

Milissa
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Apr 1, 2024 16:12
 Subject: Re: Setting Orders to Complete!
 Viewed: 41 times
 Topic: Suggestions
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In Suggestions, popsicle writes:
  In Suggestions, infinibrix writes:
  In Suggestions, MMillere writes:
  Since sellers are NOT supposed to set orders to Complete.....

Can we make it so they can't?

Because when a seller does it by mistake, we can not send a ship notice thru
the system

Thanx

Milissa

As a side note I wonder whether status should auto set to complete once buyer
has left feedback or certainly after both buyer and seller have left feedback

Sensible. Put it forward as a Suggestion post, I say.

Abolutely not please.

Buyer also can be too kind and post immediately a positive feedback when having
paid, or even before!

This would close the order as "Completed" while it wasn't meant
 Author: popsicle View Messages Posted By popsicle
 Posted: Apr 1, 2024 15:32
 Subject: Re: Setting Orders to Complete!
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 Topic: Suggestions
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In Suggestions, infinibrix writes:
  In Suggestions, MMillere writes:
  Since sellers are NOT supposed to set orders to Complete.....

Can we make it so they can't?

Because when a seller does it by mistake, we can not send a ship notice thru
the system

Thanx

Milissa

As a side note I wonder whether status should auto set to complete once buyer
has left feedback or certainly after both buyer and seller have left feedback

Sensible. Put it forward as a Suggestion post, I say.
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Apr 1, 2024 12:47
 Subject: Re: Bricklink implement 1 suggestion annually
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 Topic: Suggestions
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In Suggestions, yorbrick writes:
  In Suggestions, macebobo writes:
  On April 1st of each year.

If they implement this suggestion, then they would have fulfilled this year's
quota and they wouldn't need to implement another until next year!

 Author: yorbrick View Messages Posted By yorbrick
 Posted: Apr 1, 2024 12:26
 Subject: Re: Bricklink implement 1 suggestion annually
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 Topic: Suggestions
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In Suggestions, macebobo writes:
  On April 1st of each year.

If they implement this suggestion, then they would have fulfilled this year's
quota and they wouldn't need to implement another until next year!
 Author: popsicle View Messages Posted By popsicle
 Posted: Apr 1, 2024 09:25
 Subject: Re: Bricklink implement 1 suggestion annually
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 Topic: Suggestions
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In Suggestions, macebobo writes:
  On April 1st of each year.

Clever
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Apr 1, 2024 08:43
 Subject: Re: Setting Orders to Complete!
 Viewed: 45 times
 Topic: Suggestions
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In Suggestions, peregrinator writes:
  In Suggestions, 1001bricks writes:
  YES - same for Received. Tracking doesn't mean actually received.

To the best of my knowledge sellers can't set orders to received.

You're right, thanks!
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Apr 1, 2024 08:36
 Subject: Re: Bricklink implement 1 suggestion annually
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 Topic: Suggestions
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In Suggestions, macebobo writes:
  On April 1st of each year.

Voted no: hoping they'll implement more often
 Author: peregrinator View Messages Posted By peregrinator
 Posted: Apr 1, 2024 06:37
 Subject: Re: Setting Orders to Complete!
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 Topic: Suggestions
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In Suggestions, zorbanj writes:
  Ideally there would be two types of Complete in the pulldown, one for "Seller
- Complete" and the other "Buyer - Complete".

I don't think that's really necessary - once it's "Shipped"
it's "seller complete".
 Author: peregrinator View Messages Posted By peregrinator
 Posted: Apr 1, 2024 06:33
 Subject: Re: Setting Orders to Complete!
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 Topic: Suggestions
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In Suggestions, 1001bricks writes:
  YES - same for Received. Tracking doesn't mean actually received.

To the best of my knowledge sellers can't set orders to received.
 Author: StarBrick View Messages Posted By StarBrick
 Posted: Apr 1, 2024 03:37
 Subject: Re: Bricklink implement 1 suggestion annually
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 Topic: Suggestions
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In Suggestions, macebobo writes:
  On April 1st of each year.

And we can choose which one?
 Author: macebobo View Messages Posted By macebobo
 Posted: Apr 1, 2024 00:22
 Subject: Bricklink implement 1 suggestion annually
 Viewed: 151 times
 Topic: Suggestions
 Status:Open
 Vote:[Yes|No]
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On April 1st of each year.
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Apr 1, 2024 00:20
 Subject: Re: Setting Orders to Complete!
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 Topic: Suggestions
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In Suggestions, 1001bricks writes:
  In Suggestions, zorbanj writes:

  But a seller *is* allowed to mark an order as complete. Why is it allowed if
it's so terrible?

Because Completed means:
"Completed - Package received, contents verified, the order is completed."

https://www.bricklink.com/message.asp?ID=1462289

It's terrible because the seller can NOT tell contents' been verified
and the buyer thinks the order is completed.

In a more generic reply, sellers should take care of their inventory, purchase
packaging, review prices, clean terms, make an attractive but sincere shop, prepare
accounting for IRS... whatever ELSE than taking care of the buyers or what's
the status of their orders.

Well put. And as to the question of why is it allowed, it could be for any number
of reasons, an accident, old feature/rules, poorly implemented, etc. it’s not
like bricklink is bug free and everything is perfect. Most things on Bricklink
have slight quirks at the very least
 Author: infinibrix View Messages Posted By infinibrix
 Posted: Mar 31, 2024 23:26
 Subject: Re: Setting Orders to Complete!
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 Topic: Suggestions
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In Suggestions, MMillere writes:
  Since sellers are NOT supposed to set orders to Complete.....

Can we make it so they can't?

Because when a seller does it by mistake, we can not send a ship notice thru
the system

Thanx

Milissa

As a side note I wonder whether status should auto set to complete once buyer
has left feedback or certainly after both buyer and seller have left feedback
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Mar 31, 2024 21:37
 Subject: Re: Setting Orders to Complete!
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 Topic: Suggestions
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In Suggestions, zorbanj writes:

  But a seller *is* allowed to mark an order as complete. Why is it allowed if
it's so terrible?

Because Completed means:
"Completed - Package received, contents verified, the order is completed."

https://www.bricklink.com/message.asp?ID=1462289

It's terrible because the seller can NOT tell contents' been verified
and the buyer thinks the order is completed.

In a more generic reply, sellers should take care of their inventory, purchase
packaging, review prices, clean terms, make an attractive but sincere shop, prepare
accounting for IRS... whatever ELSE than taking care of the buyers or what's
the status of their orders.
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Mar 31, 2024 21:23
 Subject: Re: Setting Orders to Complete!
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 Topic: Suggestions
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In Suggestions, Nubs_Select writes:
  
Yes. There are no legitimate cases for sellers to ever mark an order as completed.

Then is this functionality enabled? I have posted this question many times on
the forum and no one has posted an answer. So, here we go again:

If a seller should "never" mark an order as complete, then why does BL
allow it?


  Even if the buyer says they got their order and are happy it still is no reason
then up to the seller to mark it as complete. Those orders would then just fall
into the same category as the other ~50% of orders that would be in the exact
same circumstance aside for the message. And on the flip side letting the seller
mark it as complete can make things much more difficult for buyers.

But a seller *is* allowed to mark an order as complete. Why is it allowed if
it's so terrible?

  Just like
a buyer can’t change the order status from paid to shipped the seller should
not be allowed to change it from shipped to completed.

I really don't see the big deal. Every order has a buyer and a seller, and
if the seller feels the order is complete they have the ability to mark it as
complete. The buyer can always change it back.

Ideally there would be two types of Complete in the pulldown, one for "Seller
- Complete" and the other "Buyer - Complete".
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Mar 31, 2024 20:26
 Subject: Re: Setting Orders to Complete!
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 Topic: Suggestions
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In Suggestions, 1001bricks writes:
  Again, in 2024, a buyer should'nt have to click "I received my order,
how lucky I am!"
Etc.

And the Suggestion wasn't about what could or should do the buyer, but if
the seller should or shouldn't be able to set the transaction to "Completed".

This is even easier: no (he shouldn't).
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Mar 31, 2024 20:15
 Subject: Re: Setting Orders to Complete!
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 Topic: Suggestions
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In Suggestions, Saitobricks.ca writes:
  We are not Amazon, that’s why buyers are so lazy now.

Be kind with buyers.

Be happy they do what they only HAVE to do: place an order with no problem, and
pay for it in a timely manner.

That's it.


  I like to be able to know that my customers have received their orders.

It's not your business.

You're a seller, you ship what you've been ordered for.

If there's a problem in the end, you'll be informed.

Otherwise you leave the buyer alone; we've concerns for Privacy here.
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Mar 31, 2024 20:09
 Subject: Re: Setting Orders to Complete!
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 Topic: Suggestions
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In Suggestions, popsicle writes:
  In Suggestions, 1001bricks writes:
  Both this concept and Help page are outdated.

1) Fix the Help page(s).
2) Disallow the seller to change to Received or Completed.

It's an updated page:

"This document was last updated on Aug 21, 2023 19:34 by CE_Eric"

But you keep trying... it continues to be fun

Even chatGPT knows better:

"Updated" simply means that some changes or modifications have been made
to a particular piece of information, product, or service. It indicates that
the information has been refreshed or modified in some way, which could include
corrections, additions, or enhancements.

However, "updated" does not necessarily imply that the information is
not outdated. In other words, while updates may have been applied, it's possible
that those updates are insufficient to bring the information completely up-to-date,
especially if significant changes have occurred since the last update.

Therefore, it's crucial to understand that while updates are important for
maintaining accuracy and relevance, they may not always guarantee that the information
is completely current or not outdated. Users should exercise caution and consider
other factors such as the date of the last update, the pace of change in the
relevant industry or market, and any additional sources of information available.


Again, in 2024, a buyer should'nt have to click "I received my order,
how lucky I am!"
Etc.
 Author: Saitobricks.ca View Messages Posted By Saitobricks.ca
 Posted: Mar 31, 2024 19:58
 Subject: Re: Setting Orders to Complete!
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 Topic: Suggestions
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In Suggestions, 1001bricks writes:
  In Suggestions, popsicle writes:
  Under Buyer "Change Order Status to Completed - Change the Order
Status Received when you have received your package (but have not yet verified
its contents or there is a problem). When you verify the contents of your package
and consider the order completed, change the order status Completed"


That's a typical 2000 text

Since somewhere later than 2000, I don't have to tell: "I've received
the order, that's unbelievable!!!"

And then after opening the parcel: "Wow, it contains what I paid for!".

Buyer shouldn't HAVE to do this.

We are not Amazon, that’s why buyers are so lazy now.

  Both this concept and Help page are outdated.

1) Fix the Help page(s).

Please do

  2) Disallow the seller to change to Received or Completed.

Why?
Other that the incompetent buyers who are to lazy to do it them selfs I see no
problem.
I like to be able to know that my customers have received their orders.
 Author: popsicle View Messages Posted By popsicle
 Posted: Mar 31, 2024 19:55
 Subject: Re: Setting Orders to Complete!
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 Topic: Suggestions
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In Suggestions, 1001bricks writes:
  In Suggestions, popsicle writes:
  Under Buyer "Change Order Status to Completed - Change the Order
Status Received when you have received your package (but have not yet verified
its contents or there is a problem). When you verify the contents of your package
and consider the order completed, change the order status Completed"


That's a typical 2000 text

Since somewhere later than 2000, I don't have to tell: "I've received
the order, that's unbelievable!!!"

And then after opening the parcel: "Wow, it contains what I paid for!".

Buyer shouldn't HAVE to do this.

Both this concept and Help page are outdated.

1) Fix the Help page(s).
2) Disallow the seller to change to Received or Completed.

It's an updated page:

"This document was last updated on Aug 21, 2023 19:34 by CE_Eric"

But you keep trying... it continues to be fun
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Mar 31, 2024 19:49
 Subject: Re: Setting Orders to Complete!
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 Topic: Suggestions
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In Suggestions, popsicle writes:
  Under Buyer "Change Order Status to Completed - Change the Order
Status Received when you have received your package (but have not yet verified
its contents or there is a problem). When you verify the contents of your package
and consider the order completed, change the order status Completed"


That's a typical 2000 text

Since somewhere later than 2000, I don't have to tell: "I've received
the order, that's unbelievable!!!"

And then after opening the parcel: "Wow, it contains what I paid for!".

Buyer shouldn't HAVE to do this.

Both this concept and Help page are outdated.

1) Fix the Help page(s).
2) Disallow the seller to change to Received or Completed.
 Author: popsicle View Messages Posted By popsicle
 Posted: Mar 31, 2024 19:04
 Subject: Re: Setting Orders to Complete!
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 Topic: Suggestions
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In Suggestions, popsicle writes:
  In Suggestions, popsicle writes:
  In Suggestions, Stellar writes:
  In Suggestions, popsicle writes:
  In Suggestions, MMillere writes:
  Since sellers are NOT supposed to set orders to Complete.....

Can we make it so they can't?

Because when a seller does it by mistake, we can not send a ship notice thru
the system

Thanx

Milissa

+1!

  
Rather not, Milissa.

There are fairly common scenarios in which a seller might consider setting a
sent order status to “Completed” Just a few…

1) Buyer leaves positive feedback, but doesn’t change the order status from “Shipped”

Just file it.

  2) Buyer messages seller, thanking and/or offering praise of service or product
without changing the status.

Just file it.

  3) Buyer and seller are in communication over an order issue, which concludes
with the buyer expressing to the seller, their complete satisfaction with the
transaction. Here, the seller might not wish to task the already tasked buyer
further, by asking them to change the status and rather takes care it themself.

Just file it.

  
There are a good many LEGO fans that simply don’t know, don’t care, or don’t
care to know about order status 'duties’ and just wanna buy LEGO, that’s
it. Which is fine. The changing of order status by the seller simply helps a
vendor clean things up a bit, to stay organized. I does for me anyway.

The only order duty a buyer has is to pay. After that is the seller shipping
it and nothing else, as a commerce platform there is no further need to
do anything else.

What part of this explicit statement of mine...

“There are a good many LEGO fans that simply don’t know, don’t care, or
don’t care to know about order status 'duties’ and just wanna buy LEGO, that’s
it. Which is fine”


... does not align with the sentiment of your reply, or are you just repeating
back in argumentative form, what’s been expressed? The latter does not advance
discussion

My attitude is relatively the same as yours and Milissa's, never really cared
if my buyers used the status change, not as much as is occasionally expressed
in forum by others. Just rather keep the seller ability in place, is all.

As to order status ‘duties’ and importance: None "need" as you
say, fulfill those. But it is a significant form of communications within a transaction,
helpful to both parties. Otherwise, why bother having the ability for both buyer
and seller.

And let's substitute the term "duties" with tasks, if that
facilitates better understand: https://www.bricklink.com/help.asp?helpID=1138

Opening sentence: "Buyer and Seller each have tasks to complete
during the lifetime of an order"


Under Buyer "Change Order Status to Completed - Change the Order
Status Received when you have received your package (but have not yet verified
its contents or there is a problem). When you verify the contents of your package
and consider the order completed, change the order status Completed"


I've always maintained that I personally don't care if my buyers fulfill
their task, not really, and will gladly handle it when needed.

-popsicle
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Mar 31, 2024 18:43
 Subject: Re: Setting Orders to Complete!
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 Topic: Suggestions
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In Suggestions, MMillere writes:
  Since sellers are NOT supposed to set orders to Complete.....

Can we make it so they can't?

Because when a seller does it by mistake, we can not send a ship notice thru
the system

Thanx

Milissa


Thanks to Cory, I reread the Help:
https://www.bricklink.com/help.asp?helpID=41&q=status

... which says:

Received - Package has been received but the buyer has not yet verified the contents
on the package.

Completed - Package received, contents verified, the order is completed.


So there is no way the seller could decide that the package is received (as tracking
isn't truth like map isn't territory), and / or the order had been verified
by the buyer, and the buyer to agree the order is completed.

In short, as per BrickLink Help it shouldn't be technically allowed for a
seller to change this.

Implementing this would just, in fact, correspond to the terms of the Help /
guidelines / terms of BrickLink.

Or change the BrickLink Help page.
 Author: popsicle View Messages Posted By popsicle
 Posted: Mar 31, 2024 18:41
 Subject: Re: Setting Orders to Complete!
 Viewed: 52 times
 Topic: Suggestions
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In Suggestions, popsicle writes:
  In Suggestions, Stellar writes:
  In Suggestions, popsicle writes:
  In Suggestions, MMillere writes:
  Since sellers are NOT supposed to set orders to Complete.....

Can we make it so they can't?

Because when a seller does it by mistake, we can not send a ship notice thru
the system

Thanx

Milissa

+1!

  
Rather not, Milissa.

There are fairly common scenarios in which a seller might consider setting a
sent order status to “Completed” Just a few…

1) Buyer leaves positive feedback, but doesn’t change the order status from “Shipped”

Just file it.

  2) Buyer messages seller, thanking and/or offering praise of service or product
without changing the status.

Just file it.

  3) Buyer and seller are in communication over an order issue, which concludes
with the buyer expressing to the seller, their complete satisfaction with the
transaction. Here, the seller might not wish to task the already tasked buyer
further, by asking them to change the status and rather takes care it themself.

Just file it.

  
There are a good many LEGO fans that simply don’t know, don’t care, or don’t
care to know about order status 'duties’ and just wanna buy LEGO, that’s
it. Which is fine. The changing of order status by the seller simply helps a
vendor clean things up a bit, to stay organized. I does for me anyway.

The only order duty a buyer has is to pay. After that is the seller shipping
it and nothing else, as a commerce platform there is no further need to
do anything else.

What part of this explicit statement of mine...

“There are a good many LEGO fans that simply don’t know, don’t care, or
don’t care to know about order status 'duties’ and just wanna buy LEGO, that’s
it. Which is fine”


... does not align with the sentiment of your reply, or are you just repeating
back in argumentative form, what’s been expressed? The latter does not advance
discussion

My attitude is relatively the same as yours and Milissa's, never really cared
if my buyers used the status change, not as much as is occasionally expressed
in forum by others. Just rather keep the seller ability in place, is all.

As to order status ‘duties’ and importance: None "need" as you
say, fulfill those. But it is a significant form of communications within a transaction,
helpful to both parties. Otherwise, why bother having the ability for both buyer
and seller.

And let's substitute the term "duties" with tasks, if that
facilitates better understand: https://www.bricklink.com/help.asp?helpID=1138

-popsicle
 Author: popsicle View Messages Posted By popsicle
 Posted: Mar 31, 2024 18:27
 Subject: Re: Setting Orders to Complete!
 Viewed: 89 times
 Topic: Suggestions
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In Suggestions, Stellar writes:
  In Suggestions, popsicle writes:
  In Suggestions, MMillere writes:
  Since sellers are NOT supposed to set orders to Complete.....

Can we make it so they can't?

Because when a seller does it by mistake, we can not send a ship notice thru
the system

Thanx

Milissa

+1!

  
Rather not, Milissa.

There are fairly common scenarios in which a seller might consider setting a
sent order status to “Completed” Just a few…

1) Buyer leaves positive feedback, but doesn’t change the order status from “Shipped”

Just file it.

  2) Buyer messages seller, thanking and/or offering praise of service or product
without changing the status.

Just file it.

  3) Buyer and seller are in communication over an order issue, which concludes
with the buyer expressing to the seller, their complete satisfaction with the
transaction. Here, the seller might not wish to task the already tasked buyer
further, by asking them to change the status and rather takes care it themself.

Just file it.

  
There are a good many LEGO fans that simply don’t know, don’t care, or don’t
care to know about order status 'duties’ and just wanna buy LEGO, that’s
it. Which is fine. The changing of order status by the seller simply helps a
vendor clean things up a bit, to stay organized. I does for me anyway.

The only order duty a buyer has is to pay. After that is the seller shipping
it and nothing else, as a commerce platform there is no further need to
do anything else.

What part of this explicit statement of mine...

“There are a good many LEGO fans that simply don’t know, don’t care, or
don’t care to know about order status 'duties’ and just wanna buy LEGO, that’s
it. Which is fine”


... does not align with the sentiment of your reply, or are you just repeating
back in argumentative form, what’s been expressed? The latter does not advance
discussion

My attitude is relatively the same as yours and Milissa's, never really cared
if my buyers used the status change, not as much as is occasionally expressed
in forum by others. Just rather keep the seller ability in place, is all.

As to order status ‘duties’ and importance: None "need" as you
say, fulfill those. But it is a significant form of communications within a transaction,
helpful to both parties. Otherwise, why bother having the ability for both buyer
and seller.
 
 Author: MMillere View Messages Posted By MMillere
 Posted: Mar 31, 2024 09:54
 Subject: Re: Setting Orders to Complete!
 Viewed: 51 times
 Topic: Suggestions
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Agreed

Milissa
 Author: Stellar View Messages Posted By Stellar
 Posted: Mar 31, 2024 06:18
 Subject: Re: Setting Orders to Complete!
 Viewed: 70 times
 Topic: Suggestions
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In Suggestions, popsicle writes:
  In Suggestions, MMillere writes:
  Since sellers are NOT supposed to set orders to Complete.....

Can we make it so they can't?

Because when a seller does it by mistake, we can not send a ship notice thru
the system

Thanx

Milissa

+1!

  
Rather not, Milissa.

There are fairly common scenarios in which a seller might consider setting a
sent order status to “Completed” Just a few…

1) Buyer leaves positive feedback, but doesn’t change the order status from “Shipped”

Just file it.

  2) Buyer messages seller, thanking and/or offering praise of service or product
without changing the status.

Just file it.

  3) Buyer and seller are in communication over an order issue, which concludes
with the buyer expressing to the seller, their complete satisfaction with the
transaction. Here, the seller might not wish to task the already tasked buyer
further, by asking them to change the status and rather takes care it themself.

Just file it.

  
There are a good many LEGO fans that simply don’t know, don’t care, or don’t
care to know about order status 'duties’ and just wanna buy LEGO, that’s
it. Which is fine. The changing of order status by the seller simply helps a
vendor clean things up a bit, to stay organized. I does for me anyway.

The only order duty a buyer has is to pay. After that is the seller shipping
it and nothing else, as a commerce platform there is no further need to
do anything else.

  
But just an opinion based on my experience as a BL vendor, and very obviously
not that some other sellers.

-popsicle
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Mar 30, 2024 13:17
 Subject: Re: Setting Orders to Complete!
 Viewed: 50 times
 Topic: Suggestions
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In Suggestions, MMillere writes:
  Since sellers are NOT supposed to set orders to Complete.....

Can we make it so they can't?

Because when a seller does it by mistake, we can not send a ship notice thru
the system

Thanx

Milissa

Yes. There are no legitimate cases for sellers to ever mark an order as completed.
Even if the buyer says they got their order and are happy it still is no reason
then up to the seller to mark it as complete. Those orders would then just fall
into the same category as the other ~50% of orders that would be in the exact
same circumstance aside for the message. And on the flip side letting the seller
mark it as complete can make things much more difficult for buyers. Just like
a buyer can’t change the order status from paid to shipped the seller should
not be allowed to change it from shipped to completed
 Author: popsicle View Messages Posted By popsicle
 Posted: Mar 30, 2024 13:08
 Subject: Re: Setting Orders to Complete!
 Viewed: 60 times
 Topic: Suggestions
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In Suggestions, MMillere writes:
  Since sellers are NOT supposed to set orders to Complete.....

Can we make it so they can't?

Because when a seller does it by mistake, we can not send a ship notice thru
the system

Thanx

Milissa

Rather not, Milissa.

There are fairly common scenarios in which a seller might consider setting a
sent order status to “Completed” Just a few…

1) Buyer leaves positive feedback, but doesn’t change the order status from “Shipped”
2) Buyer messages seller, thanking and/or offering praise of service or product
without changing the status.
3) Buyer and seller are in communication over an order issue, which concludes
with the buyer expressing to the seller, their complete satisfaction with the
transaction. Here, the seller might not wish to task the already tasked buyer
further, by asking them to change the status and rather takes care it themself.

There are a good many LEGO fans that simply don’t know, don’t care, or don’t
care to know about order status 'duties’ and just wanna buy LEGO, that’s
it. Which is fine. The changing of order status by the seller simply helps a
vendor clean things up a bit, to stay organized. I does for me anyway.

But just an opinion based on my experience as a BL vendor, and very obviously
not that some other sellers.

-popsicle
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Mar 30, 2024 12:31
 Subject: Re: Setting Orders to Complete!
 Viewed: 52 times
 Topic: Suggestions
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In Suggestions, MMillere writes:
  Since sellers are NOT supposed to set orders to Complete.....

Can we make it so they can't?

Because when a seller does it by mistake, we can not send a ship notice thru
the system

Thanx

Milissa

YES - same for Received. Tracking doesn't mean actually received.
 Author: MMillere View Messages Posted By MMillere
 Posted: Mar 30, 2024 09:21
 Subject: Setting Orders to Complete!
 Viewed: 301 times
 Topic: Suggestions
 Status:Open
 Vote:[Yes|No]
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Since sellers are NOT supposed to set orders to Complete.....

Can we make it so they can't?

Because when a seller does it by mistake, we can not send a ship notice thru
the system

Thanx

Milissa
 Author: joshlobe View Messages Posted By joshlobe
 Posted: Mar 29, 2024 16:15
 Subject: Re: Message Limit And Seller Communication Issue
 Viewed: 54 times
 Topic: Suggestions
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Original thread, here:
https://www.bricklink.com/messageThread.asp?ID=355637&nID=1461942

In Suggestions, joshlobe writes:
  About two weeks ago, I made 23 purchases (carts) over two days.
One of those sellers is MIA, and has not changed the cart status from "paid",
nor is replying to any messages.

So today, I decide to create another wishlist and add those items again.
This split down into two carts.
Since Easter is Sunday, I messaged the sellers directly, pre-purchase, to inquire
about expedited shipping methods, and if they were able to physically fulfill
the order on such short notice.
While corresponding with two separate sellers; I tried to reply, and was told
"Oops, you have exceeded your message limit.".

This created a "frantic" situation for me; as I was already against the
clock. I had to figure out how to message them off-site, and finish my pre-purchase
conversations.

I understand bots and reasons for security measures.
But it feels this ones a little too tight, as I had already made 23 purchases
before this happened.
 Author: joshlobe View Messages Posted By joshlobe
 Posted: Mar 29, 2024 16:13
 Subject: Message Limit And Seller Communication Issue
 Viewed: 104 times
 Topic: Suggestions
 Status:Open
 Vote:[Yes|No]
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About two weeks ago, I made 23 purchases (carts) over two days.
One of those sellers is MIA, and has not changed the cart status from "paid",
nor is replying to any messages.

So today, I decide to create another wishlist and add those items again.
This split down into two carts.
Since Easter is Sunday, I messaged the sellers directly, pre-purchase, to inquire
about expedited shipping methods, and if they were able to physically fulfill
the order on such short notice.
While corresponding with two separate sellers; I tried to reply, and was told
"Oops, you have exceeded your message limit.".

This created a "frantic" situation for me; as I was already against the
clock. I had to figure out how to message them off-site, and finish my pre-purchase
conversations.

I understand bots and reasons for security measures.
But it feels this ones a little too tight, as I had already made 23 purchases
before this happened.
 Author: Brickman4you View Messages Posted By Brickman4you
 Posted: Mar 27, 2024 10:45
 Subject: Re: US stores only
 Viewed: 35 times
 Topic: Suggestions
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In Suggestions, arminikonic writes:
  Why is it that i can set default condition (used or new) when searching things,
but the list of stores from different countries is not an option. i want to look
at just the USA stores, nothing more or less. let me set a default for everything,
or USA only when searching..

There are two issues that keep getting voiced here in 'Suggestions':

- Nobody actually uses 'easy buy' because you can't select Country
/ region.

- You can't save a default location on 'Items for sale' tab.
 Author: joshlobe View Messages Posted By joshlobe
 Posted: Mar 26, 2024 13:09
 Subject: Re: Buyers orders page sellers store name
 Viewed: 37 times
 Topic: Suggestions
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In Suggestions, steelwoolghandi writes:
  
That looks Awesome! Really nice job, be sure to post pictures of the completed
house.

Thank you so very much!
I took a lot of inspiration from fellow lego enthusiasts via YouTube.
Lol.. I knew when I was watching a video of a 9 year old showing me how to put
together a miniature lawnmower (at about 3am)... I had reached an entirely new
level of Lego-nerdiness

I'll certainly post more as the project completes.
Be well and thanks again!
 Author: steelwoolghandi View Messages Posted By steelwoolghandi
 Posted: Mar 26, 2024 12:32
 Subject: Re: Buyers orders page sellers store name
 Viewed: 31 times
 Topic: Suggestions
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In Suggestions, joshlobe writes:
  In Suggestions, bricksahead writes:
  On the following page in the drop down menu "Show Seller as" you may
choose from "Username, Name or Store Name".

Yes, the emails from seller, Paypal and Bricklink might be confusing. Not sure
what to suggest.

https://www.bricklink.com/orderPlaced.asp

... I would like to see your childhood home built in LEGO. It sounds great.

In Suggestions, joshlobe writes:
  I'm in my mid 40's and recently designed my childhood home on stud.io.
Super amazing software. As a cad/cam engineer and software developer myself,
it was a delight!

So, my house has over 8,000 pieces, which resulted in numerous orders through
BrickLink.
After placing over 20 orders, I receive multiple emails.
One from Bricklink for each purchase.
One from PayPal for each purchase.
Another from BrickLink once the order has shipped.
Another from PayPal once the order has shipped.

Each of these emails use various names, or email address, or store names.
It's confusing to identify which email goes with which order.
I often find myself scrolling through emails, looking for a store username, so
I can match it to my BrickLink orders page.

MY SUGGESTION:

Please add the sellers store name (perhaps under the username?) on the buyers
orders page.
This would seriously help with identifying which order goes with which email,
without having to physically click into each order, and find the store name.

Alternatively, if maintaining a single row on the orders page is preferred, could
we maybe add the store name as a "hover" when mousing over the store
username?

Thank you for the consideration.

My apologies.
I just saw the last bit about seeing the house.
That's really awesome that you asked!
I haven't shown anyone yet, so you're the first

I still need...
1) Extend the back yard.. we had over 4 acres, and I'd like to make the wooded
area.
2) Add a street along the front of the house. We played on that street all the
time.
3) Put the entire model on raised plates that can be joined together in sections.
4) Add the roof, chimney, etc.
5) put all the branches and leaves on the tree, but I wanted to leave that until
last. I have nightmares of the trees breaking apart while trying to redesign
the model onto baseplates.. lol.

That looks Awesome! Really nice job, be sure to post pictures of the completed
house.
 Author: joshlobe View Messages Posted By joshlobe
 Posted: Mar 26, 2024 11:01
 Subject: Re: Buyers orders page sellers store name
 Viewed: 35 times
 Topic: Suggestions
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In Suggestions, bricksahead writes:
  On the following page in the drop down menu "Show Seller as" you may
choose from "Username, Name or Store Name".

Yes, the emails from seller, Paypal and Bricklink might be confusing. Not sure
what to suggest.

https://www.bricklink.com/orderPlaced.asp

... I would like to see your childhood home built in LEGO. It sounds great.

In Suggestions, joshlobe writes:
  I'm in my mid 40's and recently designed my childhood home on stud.io.
Super amazing software. As a cad/cam engineer and software developer myself,
it was a delight!

So, my house has over 8,000 pieces, which resulted in numerous orders through
BrickLink.
After placing over 20 orders, I receive multiple emails.
One from Bricklink for each purchase.
One from PayPal for each purchase.
Another from BrickLink once the order has shipped.
Another from PayPal once the order has shipped.

Each of these emails use various names, or email address, or store names.
It's confusing to identify which email goes with which order.
I often find myself scrolling through emails, looking for a store username, so
I can match it to my BrickLink orders page.

MY SUGGESTION:

Please add the sellers store name (perhaps under the username?) on the buyers
orders page.
This would seriously help with identifying which order goes with which email,
without having to physically click into each order, and find the store name.

Alternatively, if maintaining a single row on the orders page is preferred, could
we maybe add the store name as a "hover" when mousing over the store
username?

Thank you for the consideration.

My apologies.
I just saw the last bit about seeing the house.
That's really awesome that you asked!
I haven't shown anyone yet, so you're the first

I still need...
1) Extend the back yard.. we had over 4 acres, and I'd like to make the wooded
area.
2) Add a street along the front of the house. We played on that street all the
time.
3) Put the entire model on raised plates that can be joined together in sections.
4) Add the roof, chimney, etc.
5) put all the branches and leaves on the tree, but I wanted to leave that until
last. I have nightmares of the trees breaking apart while trying to redesign
the model onto baseplates.. lol.
 








 Author: joshlobe View Messages Posted By joshlobe
 Posted: Mar 26, 2024 10:50
 Subject: Re: Buyers orders page sellers store name
 Viewed: 36 times
 Topic: Suggestions
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In Suggestions, bricksahead writes:
  On the following page in the drop down menu "Show Seller as" you may
choose from "Username, Name or Store Name".

Yes, the emails from seller, Paypal and Bricklink might be confusing. Not sure
what to suggest.

https://www.bricklink.com/orderPlaced.asp

... I would like to see your childhood home built in LEGO. It sounds great.

In Suggestions, joshlobe writes:
  I'm in my mid 40's and recently designed my childhood home on stud.io.
Super amazing software. As a cad/cam engineer and software developer myself,
it was a delight!

So, my house has over 8,000 pieces, which resulted in numerous orders through
BrickLink.
After placing over 20 orders, I receive multiple emails.
One from Bricklink for each purchase.
One from PayPal for each purchase.
Another from BrickLink once the order has shipped.
Another from PayPal once the order has shipped.

Each of these emails use various names, or email address, or store names.
It's confusing to identify which email goes with which order.
I often find myself scrolling through emails, looking for a store username, so
I can match it to my BrickLink orders page.

MY SUGGESTION:

Please add the sellers store name (perhaps under the username?) on the buyers
orders page.
This would seriously help with identifying which order goes with which email,
without having to physically click into each order, and find the store name.

Alternatively, if maintaining a single row on the orders page is preferred, could
we maybe add the store name as a "hover" when mousing over the store
username?

Thank you for the consideration.

Lmao.
How on earth did I miss that option.
I must admit, this site has little hidden options all over the place.
I'll be more attentive before posting next time

That's exactly what I needed.
Thank you so much!
 Author: bricksahead View Messages Posted By bricksahead
 Posted: Mar 26, 2024 10:46
 Subject: Re: Buyers orders page sellers store name
 Viewed: 42 times
 Topic: Suggestions
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On the following page in the drop down menu "Show Seller as" you may
choose from "Username, Name or Store Name".

Yes, the emails from seller, Paypal and Bricklink might be confusing. Not sure
what to suggest.

https://www.bricklink.com/orderPlaced.asp

... I would like to see your childhood home built in LEGO. It sounds great.

In Suggestions, joshlobe writes:
  I'm in my mid 40's and recently designed my childhood home on stud.io.
Super amazing software. As a cad/cam engineer and software developer myself,
it was a delight!

So, my house has over 8,000 pieces, which resulted in numerous orders through
BrickLink.
After placing over 20 orders, I receive multiple emails.
One from Bricklink for each purchase.
One from PayPal for each purchase.
Another from BrickLink once the order has shipped.
Another from PayPal once the order has shipped.

Each of these emails use various names, or email address, or store names.
It's confusing to identify which email goes with which order.
I often find myself scrolling through emails, looking for a store username, so
I can match it to my BrickLink orders page.

MY SUGGESTION:

Please add the sellers store name (perhaps under the username?) on the buyers
orders page.
This would seriously help with identifying which order goes with which email,
without having to physically click into each order, and find the store name.

Alternatively, if maintaining a single row on the orders page is preferred, could
we maybe add the store name as a "hover" when mousing over the store
username?

Thank you for the consideration.
 Author: ilovelegostoo View Messages Posted By ilovelegostoo
 Posted: Mar 26, 2024 10:39
 Subject: Re: US stores only
 Viewed: 23 times
 Topic: Suggestions
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This helps with the Price Guide tab. Store settings are about 2/3 the way down
the page. https://www.bricklink.com/priceGuideSettings.asp
 Author: joshlobe View Messages Posted By joshlobe
 Posted: Mar 26, 2024 10:35
 Subject: Buyers orders page sellers store name
 Viewed: 123 times
 Topic: Suggestions
 Status:Open
 Vote:[Yes|No]
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I'm in my mid 40's and recently designed my childhood home on stud.io.
Super amazing software. As a cad/cam engineer and software developer myself,
it was a delight!

So, my house has over 8,000 pieces, which resulted in numerous orders through
BrickLink.
After placing over 20 orders, I receive multiple emails.
One from Bricklink for each purchase.
One from PayPal for each purchase.
Another from BrickLink once the order has shipped.
Another from PayPal once the order has shipped.

Each of these emails use various names, or email address, or store names.
It's confusing to identify which email goes with which order.
I often find myself scrolling through emails, looking for a store username, so
I can match it to my BrickLink orders page.

MY SUGGESTION:

Please add the sellers store name (perhaps under the username?) on the buyers
orders page.
This would seriously help with identifying which order goes with which email,
without having to physically click into each order, and find the store name.

Alternatively, if maintaining a single row on the orders page is preferred, could
we maybe add the store name as a "hover" when mousing over the store
username?

Thank you for the consideration.
 
 Author: Ziegelmeister View Messages Posted By Ziegelmeister
 Posted: Mar 26, 2024 03:00
 Subject: Re: US stores only
 Viewed: 37 times
 Topic: Suggestions
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In Suggestions, arminikonic writes:
  Why is it that i can set default condition (used or new) when searching things,
but the list of stores from different countries is not an option. i want to look
at just the USA stores, nothing more or less. let me set a default for everything,
or USA only when searching..

Look up the piece you want, I'll just randomly pick 4073

Below the image of the piece (and related items) are a few tabs.

Click the left one (items for sale).

Click more options below that on the right.

Click "seller location": USA.

I'm not sure if you can limit that in your settings, but I know you can when
you use the right tab under "price guide". As I store I set that up
so I can quickly go check my prices against everyone else and raise or lower
prices based on other US based stores.
 Author: arminikonic View Messages Posted By arminikonic
 Posted: Mar 26, 2024 01:42
 Subject: US stores only
 Viewed: 95 times
 Topic: Suggestions
 Status:Open
 Vote:[Yes|No]
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Why is it that i can set default condition (used or new) when searching things,
but the list of stores from different countries is not an option. i want to look
at just the USA stores, nothing more or less. let me set a default for everything,
or USA only when searching..
 Author: geali_dor View Messages Posted By geali_dor
 Posted: Mar 25, 2024 07:28
 Subject: Sort Wanted Lists in "Add to Wanted List"-Dlg
 Viewed: 38 times
 Topic: Suggestions
 Status:Open
 Vote:[Yes|No]
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Hello Developer Team,

prior to my request I want to thank you all for your great website! I use it
really a lot to manage my Lego collection.

My request:
i have a wanted list for each of my uncomplete set. The lists are named in a
certain pattern. There are some generic wanted lists as well which i prefix with
an exclamation mark.
When adding an item I need to select the wanted list. It would be nice to have
a setting for the sort order of the wanted lists in the add dialog. Currently
it seems it is sorted by id, it would also be great by name or other properties.

Thanks in advance and best regards,
Gerald
 Author: popsicle View Messages Posted By popsicle
 Posted: Mar 24, 2024 22:35
 Subject: Re: Security Concerns
 Viewed: 51 times
 Topic: Suggestions
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In Suggestions, ricka writes:
  In Suggestions, popsicle writes:
  Maybe for more focused attention by both admin and membership alike, a new forum
Topic Charter may benefit the site? To concentrate reporting, solutions, announcements
etc. Unlike most other topics, this one really benefits from expedited awareness.

So structured, black hats may also benefit I suppose?

I don't know, it's just a thought while weeding through the forum for
the newest happenings and concerns with this seemingly ongoing matter.

-popsicle

Agree, an "alert" topic where copies of the "fake" messages can
be safely posted to minimize there effectiveness.

I also must add that we lost 2 days worth of sales just a few days ago because
we got caught by a scammer changed a bunch of our settings and listed a few "Too
Good to be True" sets.

I am grateful admin shut our page down when they caught it before we did. But
we were able to make the needed changes and were back up pretty quick. Still
a pain in the a$$.

Something like that's gotta be a pain. Well done, Admin.
 Author: ricka View Messages Posted By ricka
 Posted: Mar 24, 2024 22:20
 Subject: Re: Security Concerns
 Viewed: 58 times
 Topic: Suggestions
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In Suggestions, popsicle writes:
  Maybe for more focused attention by both admin and membership alike, a new forum
Topic Charter may benefit the site? To concentrate reporting, solutions, announcements
etc. Unlike most other topics, this one really benefits from expedited awareness.

So structured, black hats may also benefit I suppose?

I don't know, it's just a thought while weeding through the forum for
the newest happenings and concerns with this seemingly ongoing matter.

-popsicle

Agree, an "alert" topic where copies of the "fake" messages can
be safely posted to minimize there effectiveness.

I also must add that we lost 2 days worth of sales just a few days ago because
we got caught by a scammer changed a bunch of our settings and listed a few "Too
Good to be True" sets.

I am grateful admin shut our page down when they caught it before we did. But
we were able to make the needed changes and were back up pretty quick. Still
a pain in the a$$.
 Author: infinibrix View Messages Posted By infinibrix
 Posted: Mar 22, 2024 11:54
 Subject: Re: Idea for messages Can we fix it?
 Viewed: 46 times
 Topic: Suggestions
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In General, George_Lucy writes:
  Why can we not have all our messages go into our inbox on Bricklink? When someone
messages a seller who doesn’t have an order we get an email from BL with the
message. The message reply email isn’t even to the person asking the question.
You have to remove the BL email and put in their email or it will just go
to a dead box.

I agree this really ought to be up there as one of Bricklink's priority fixes
as I wonder how many sellers have replied not realizing their reply had gone
to the BL email leaving the buyer thinking they had been ignored. I wonder how
many lost sales opportunities and what overall negative impact this may have
caused to the way buyers perceive Bricklink and its sellers!
 Author: crazylegoman View Messages Posted By crazylegoman
 Posted: Mar 22, 2024 11:49
 Subject: Re: Idea for messages Can we fix it?
 Viewed: 31 times
 Topic: Suggestions
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In General, George_Lucy writes:
  When someone
messages a seller who doesn’t have an order we get an email from BL with the
message. The message reply email isn’t even to the person asking the question.
You have to remove the BL email and put in their email or it will just go
to a dead box.

Years ago when you would reply to a Bricklink email from a member, it would already
have the member's email address set up as the one for replies. I have no
idea why they changed it. It's like it's fun for them to break working
features and then just leave them broken.

David
 Author: rainbowmist View Messages Posted By rainbowmist
 Posted: Mar 22, 2024 10:56
 Subject: Re: Idea for messages Can we fix it?
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 Topic: Suggestions
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In General, George_Lucy writes:
  Why can we not have all our messages go into our inbox on Bricklink? When someone
messages a seller who doesn’t have an order we get an email from BL with the
message. The message reply email isn’t even to the person asking the question.
You have to remove the BL email and put in their email or it will just go
to a dead box. It seems so simple to keep track of if we just keep all messages
on BL. It would even be better if we didn’t give out email addresses like most
other sites already block. They may also stop the spam we are all getting. Just
my 2 cents.

+1
 Author: George_Lucy View Messages Posted By George_Lucy
 Posted: Mar 22, 2024 10:32
 Subject: Idea for messages Can we fix it?
 Viewed: 106 times
 Topic: Suggestions
 Status:Open
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Why can we not have all our messages go into our inbox on Bricklink? When someone
messages a seller who doesn’t have an order we get an email from BL with the
message. The message reply email isn’t even to the person asking the question.
You have to remove the BL email and put in their email or it will just go
to a dead box. It seems so simple to keep track of if we just keep all messages
on BL. It would even be better if we didn’t give out email addresses like most
other sites already block. They may also stop the spam we are all getting. Just
my 2 cents.
 Author: popsicle View Messages Posted By popsicle
 Posted: Mar 21, 2024 12:28
 Subject: Re: Security Concerns
 Viewed: 63 times
 Topic: Suggestions
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In Suggestions, Nubs_Select writes:
  In Suggestions, popsicle writes:
  Maybe for more focused attention by both admin and membership alike, a new forum
Topic Charter may benefit the site? To concentrate reporting, solutions, announcements
etc. Unlike most other topics, this one really benefits from expedited awareness.

So structured, black hats may also benefit I suppose?

I don't know, it's just a thought while weeding through the forum for
the newest happenings and concerns with this seemingly ongoing matter.

-popsicle

And perhaps with a feature that no posts can be canceled aside from by an admin?
That way if both people are in the same account fighting then they can’t keep
cancelling

Interesting point. Thanks
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Mar 21, 2024 12:25
 Subject: Re: Security Concerns
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 Topic: Suggestions
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In Suggestions, popsicle writes:
  Maybe for more focused attention by both admin and membership alike, a new forum
Topic Charter may benefit the site? To concentrate reporting, solutions, announcements
etc. Unlike most other topics, this one really benefits from expedited awareness.

So structured, black hats may also benefit I suppose?

I don't know, it's just a thought while weeding through the forum for
the newest happenings and concerns with this seemingly ongoing matter.

-popsicle

And perhaps with a feature that no posts can be canceled aside from by an admin?
That way if both people are in the same account fighting then they can’t keep
cancelling
 Author: popsicle View Messages Posted By popsicle
 Posted: Mar 21, 2024 11:07
 Subject: Security Concerns
 Viewed: 425 times
 Topic: Suggestions
 Status:Open
 Vote:[Yes|No]
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Maybe for more focused attention by both admin and membership alike, a new forum
Topic Charter may benefit the site? To concentrate reporting, solutions, announcements
etc. Unlike most other topics, this one really benefits from expedited awareness.

So structured, black hats may also benefit I suppose?

I don't know, it's just a thought while weeding through the forum for
the newest happenings and concerns with this seemingly ongoing matter.

-popsicle
 Author: brickerking View Messages Posted By brickerking
 Posted: Mar 18, 2024 15:57
 Subject: Re: Part Dimensions in Quotes
 Viewed: 27 times
 Topic: Suggestions
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In Suggestions, brickerking writes:
  Is there a way to enable part dimensions in quotes I have received? This is enabled
in orders I have received, but not visible in quotes as far as I can tell.

Please!
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Mar 18, 2024 10:22
 Subject: Re: Ghost Buy feature from sellers own store
 Viewed: 66 times
 Topic: Suggestions
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In Suggestions, brickerking writes:

  BL's no. one priority should be marketing and developing the site for buyers
and sellers. This is a simple and obvious one that should be implemented. Making
excuses for BL - they're much too busy

You too apparently?

You're asking for BrickLink to implement a solution.

I told you there's already one existing for years which's free, work
like a charm and in a couple of clicks

Just do it your way, no problem really.
 Author: brickerking View Messages Posted By brickerking
 Posted: Mar 18, 2024 01:22
 Subject: Re: Ghost Buy feature from sellers own store
 Viewed: 68 times
 Topic: Suggestions
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In Suggestions, 1001bricks writes:
  In Suggestions, brickerking writes:
  In Suggestions, 1001bricks writes:
  
  
  It would be much easier if I could just treat it like a regular sale, so that
I could remove all the parts from my inventory in one operation and then pull
them from the drawers the way I would any other order. Maybe I'm missing
something and there's an easier way to accomplish what I want to do?

I'm bringing back old suggestions that should have been implemented years
ago, k? This one has 263 views. Would BL admins be able to reveal the yes/no
results of this one?

Just FYI, I like every week remove full lists from my shop using BrickStore,
it takes a couple of clicks:
* open your WL
* import Shop
* shop minus WL
* mass update your Shop to BrickLink.

Thanks, but i've never used BrickStore. I'm making the point that BL
should have had this functionality years ago. Why not?

Because they have other priorities?

Maybe they also know you can do it in a few clicks, so they may wish (or have
to) to concentrate on something different or more important?

BL's no. one priority should be marketing and developing the site for buyers
and sellers. This is a simple and obvious one that should be implemented. Making
excuses for BL - they're much too busy - they have so many other things to
do - is not something we as part of the BL community should do. If we pay to
use a service, we should expect it to get better and improve all the time. You
are apologizing for BL for what? Are you being paid to do this? If not, why argue
against making small improvements to the website you use every day?

Actually, please don't answer, you're probably much to busy - I wouldn't
want to bother you.
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Mar 18, 2024 01:08
 Subject: Re: Ghost Buy feature from sellers own store
 Viewed: 46 times
 Topic: Suggestions
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In Suggestions, brickerking writes:
  In Suggestions, 1001bricks writes:
  
  
  It would be much easier if I could just treat it like a regular sale, so that
I could remove all the parts from my inventory in one operation and then pull
them from the drawers the way I would any other order. Maybe I'm missing
something and there's an easier way to accomplish what I want to do?

I'm bringing back old suggestions that should have been implemented years
ago, k? This one has 263 views. Would BL admins be able to reveal the yes/no
results of this one?

Just FYI, I like every week remove full lists from my shop using BrickStore,
it takes a couple of clicks:
* open your WL
* import Shop
* shop minus WL
* mass update your Shop to BrickLink.

Thanks, but i've never used BrickStore. I'm making the point that BL
should have had this functionality years ago. Why not?

Because they have other priorities?

Maybe they also know you can do it in a few clicks, so they may wish (or have
to) to concentrate on something different or more important?
 Author: brickerking View Messages Posted By brickerking
 Posted: Mar 17, 2024 23:33
 Subject: Re: Ghost Buy feature from sellers own store
 Viewed: 50 times
 Topic: Suggestions
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In Suggestions, 1001bricks writes:
  
  
  It would be much easier if I could just treat it like a regular sale, so that
I could remove all the parts from my inventory in one operation and then pull
them from the drawers the way I would any other order. Maybe I'm missing
something and there's an easier way to accomplish what I want to do?

I'm bringing back old suggestions that should have been implemented years
ago, k? This one has 263 views. Would BL admins be able to reveal the yes/no
results of this one?

Just FYI, I like every week remove full lists from my shop using BrickStore,
it takes a couple of clicks:
* open your WL
* import Shop
* shop minus WL
* mass update your Shop to BrickLink.

Thanks, but i've never used BrickStore. I'm making the point that BL
should have had this functionality years ago. Why not?
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Mar 17, 2024 23:19
 Subject: Re: Ghost Buy feature from sellers own store
 Viewed: 56 times
 Topic: Suggestions
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  It would be much easier if I could just treat it like a regular sale, so that
I could remove all the parts from my inventory in one operation and then pull
them from the drawers the way I would any other order. Maybe I'm missing
something and there's an easier way to accomplish what I want to do?

I'm bringing back old suggestions that should have been implemented years
ago, k? This one has 263 views. Would BL admins be able to reveal the yes/no
results of this one?

Just FYI, I like every week remove full lists from my shop using BrickStore,
it takes a couple of clicks:
* open your WL
* import Shop
* shop minus WL
* mass update your Shop to BrickLink.
 Author: brickerking View Messages Posted By brickerking
 Posted: Mar 17, 2024 23:14
 Subject: Re: Ghost Buy feature from sellers own store
 Viewed: 100 times
 Topic: Suggestions
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In Suggestions, mgiglio writes:
  It would be great if I could make purchases from my own store, in a ghost mode
that doesn't allow for feedback and doesn't charge fees.

Often when I'm restoring a batch of used sets, I have a wanted list for each
one of them to figure out what I'm missing. Then, once I go through my unlisted
bulk LEGO, I find that have parts in my store that I need to complete these sets.
The only way I can figure to get those parts is to use the inventory search tool
to select items on my wanted list, pull them from my drawers, and then adjust
my inventory quantities appropriately for each item.

It would be much easier if I could just treat it like a regular sale, so that
I could remove all the parts from my inventory in one operation and then pull
them from the drawers the way I would any other order. Maybe I'm missing
something and there's an easier way to accomplish what I want to do?

I'm bringing back old suggestions that should have been implemented years
ago, k? This one has 263 views. Would BL admins be able to reveal the yes/no
results of this one?
 Author: sunspot View Messages Posted By sunspot
 Posted: Mar 17, 2024 16:17
 Subject: date range option on color guide
 Viewed: 66 times
 Topic: Suggestions
 Status:Open
 Vote:[Yes|No]
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The color guide is very cool and useful. I would find it even more useful if
the user could select the starting date (or ending date, perhaps). That way,
I could better understand how many parts are available in different colors *now*
(or in the last 5 years, or last 10 years, etc.). If making it selectable is
difficult, even just a single other option (say, going back 10 years from the
present) would be useful. Thanks for considering.
 Author: jummy0 View Messages Posted By jummy0
 Posted: Mar 16, 2024 17:01
 Subject: Add per-item Remarks to My Collection
 Viewed: 74 times
 Topic: Suggestions
 Status:Open
 Vote:[Yes|No]
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I'd like to write remarks about items in My Collection, particularly to specify
which parts are missing from a "Used, Incomplete" minifig, and to identify
third-party parts. Wanted Lists already have this feature, but serve a different
purpose.
 Author: popsicle View Messages Posted By popsicle
 Posted: Mar 16, 2024 13:07
 Subject: Re: Require 1 Feedback to Post in Forums
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 Topic: Suggestions
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In Suggestions, 1001bricks writes:
  In Suggestions, BrickDeals writes:
  Spam by new accounts promoting drugs etc seems to be a recurring problem.

Voted No, explained why a couple of times.

I would better limit total number of posts to the total rate of the Feedback
Profile!

This way SylvainLS wouldn't be able to post anymore hee hee
https://www.bricklink.com/feedback.asp?u=SylvainLS

Deviously clever

But you'd soon miss him and want the policy reversed along with many others
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Mar 16, 2024 13:01
 Subject: Re: Require 1 Feedback to Post in Forums
 Viewed: 29 times
 Topic: Suggestions
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In Suggestions, BrickDeals writes:
  Spam by new accounts promoting drugs etc seems to be a recurring problem.

Voted No, explained why a couple of times.

I would better limit total number of posts to the total rate of the Feedback
Profile!

This way SylvainLS wouldn't be able to post anymore hee hee
https://www.bricklink.com/feedback.asp?u=SylvainLS
 Author: popsicle View Messages Posted By popsicle
 Posted: Mar 16, 2024 09:33
 Subject: Re: Require 1 Feedback to Post in Forums
 Viewed: 51 times
 Topic: Suggestions
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In Suggestions, BrickDeals writes:
  Spam by new accounts promoting drugs etc seems to be a recurring problem.

I suggest that a feedback rating of 1 or higher be required to post in the forums,
or new accounts could be prevented from creating a new thread for 30 days.

Sounds like solid and simple solution, except for as others have mentioned; the
whole newbie needing help, factor.

Spam has never really bothered me here in the forum, you just kinda roll past
it. But it would be a good thing to keep it away. How about restricting the ability
to use links within posts for zero feedback members, or something along those
lines?

-popsicle
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Mar 16, 2024 07:27
 Subject: Re: Require 1 Feedback to Post in Forums
 Viewed: 37 times
 Topic: Suggestions
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In Suggestions, BrickDeals writes:
  Spam by new accounts promoting drugs etc seems to be a recurring problem.

I suggest that a feedback rating of 1 or higher be required to post in the forums,
or new accounts could be prevented from creating a new thread for 30 days.

Voted No. I'd rather deal with a little spam than not help new users with
questions. Bricklink is not the easiest site to use, especially if you're
new.
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Mar 16, 2024 07:26
 Subject: Re: Require 1 Feedback to Post in Forums
 Viewed: 37 times
 Topic: Suggestions
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  Gummie posts barely hit my radar. I do see them sometimes. I go right by.

Yes. Just report and they quickly vanish if you auto hide cancelled posts. People
that feel the need to reply to them are a bigger problem, so they get added to
the ignore list.
 Author: axaday View Messages Posted By axaday
 Posted: Mar 16, 2024 06:57
 Subject: Re: Require 1 Feedback to Post in Forums
 Viewed: 46 times
 Topic: Suggestions
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In Suggestions, kittybrickz writes:
  Im super grateful that I didn't need feedback before posting. There are so
many users on here with tremendous encyclopedic knowledge that provide valuable
support from years of experience.

This. There are plenty of new buyers who need help before their first sale, but
there are MANY, MANY more potential future buyers who come just to ask questions
about LEGO.

  I can ignore some spammers. Much love, and have an epic day!

Gummie posts barely hit my radar. I do see them sometimes. I go right by.
 Author: kittybrickz View Messages Posted By kittybrickz
 Posted: Mar 16, 2024 03:24
 Subject: Re: Require 1 Feedback to Post in Forums
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 Topic: Suggestions
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In Suggestions, Nubs_Select writes:
  In Suggestions, BrickDeals writes:
  Spam by new accounts promoting drugs etc seems to be a recurring problem.

I suggest that a feedback rating of 1 or higher be required to post in the forums,
or new accounts could be prevented from creating a new thread for 30 days.

If limited to those with feedback it will turn away many users why are looking
for help and if putting a limit on how many days before they can post wouldn’t
help as then the spammers would simply lets accounts sit for however long before
using them

Im super grateful that I didn't need feedback before posting. There are so
many users on here with tremendous encyclopedic knowledge that provide valuable
support from years of experience.

I can ignore some spammers. Much love, and have an epic day!
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Mar 16, 2024 02:54
 Subject: Re: Require 1 Feedback to Post in Forums
 Viewed: 42 times
 Topic: Suggestions
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In Suggestions, BrickDeals writes:
  Spam by new accounts promoting drugs etc seems to be a recurring problem.

I suggest that a feedback rating of 1 or higher be required to post in the forums,
or new accounts could be prevented from creating a new thread for 30 days.

If limited to those with feedback it will turn away many users why are looking
for help and if putting a limit on how many days before they can post wouldn’t
help as then the spammers would simply lets accounts sit for however long before
using them
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Mar 16, 2024 02:49
 Subject: Re: Require 1 Feedback to Post in Forums
 Viewed: 31 times
 Topic: Suggestions
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In Suggestions, BrickDeals writes:
  Spam by new accounts promoting drugs etc seems to be a recurring problem.

I suggest that a feedback rating of 1 or higher be required to post in the forums,
or new accounts could be prevented from creating a new thread for 30 days.

So new users with issues are banned from getting help?
 Author: ErwinNL View Messages Posted By ErwinNL
 Posted: Mar 16, 2024 02:42
 Subject: Re: Require 1 Feedback to Post in Forums
 Viewed: 43 times
 Topic: Suggestions
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In Suggestions, BrickDeals writes:
  Spam by new accounts promoting drugs etc seems to be a recurring problem.

I suggest that a feedback rating of 1 or higher be required to post in the forums,
or new accounts could be prevented from creating a new thread for 30 days.

I agree somewhat but see an issue where new buyers with questions are blocked
by this.

A solution might be a captcha (only for your first post) or account activation
per email.
 Author: BrickDeals View Messages Posted By BrickDeals
 Posted: Mar 16, 2024 02:10
 Subject: Require 1 Feedback to Post in Forums
 Viewed: 162 times
 Topic: Suggestions
 Status:Open
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Spam by new accounts promoting drugs etc seems to be a recurring problem.

I suggest that a feedback rating of 1 or higher be required to post in the forums,
or new accounts could be prevented from creating a new thread for 30 days.
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Mar 12, 2024 16:38
 Subject: Re: Feedback. Negative and Neutral impact.
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In Suggestions, zorbanj writes:
  In Suggestions, yorbrick writes:
  
  
Currently, if Store A has 90 positives and 10 neutrals and Store B has 90 positives
and 10 negatives, the feedback percentage is the same for both. This is misleading.

What is misleading about it? They both have 10 non positive feedback out of 100,
so there is the warning from the percentage praise that the buyer should check
the feedback.

It is misleading because the neutrals are treated the same as the negatives and
they are not the same.

They aren't being treated as the same. A store with 90 positives and 10 neutrals
has a score of 90 with a percentage praise of 90%. A store with 90 positives
and 10 negatives has a score of 80 with a percentage praise of 90%. Both have
10 non-positive feedback, hence the percentage praise acting as warning to a
buyer to check why this is by looking at the feedback.


  
  As mentioned before, it really comes down to what the percentage praise is for.
In my view, it is there to give a potential buyer a quick impression of how much
of the feedback is not positive and not as an ego rating.

Under the "neutrals shouldn't count" view, all these stores would
have 100 feedback at 100%. If a buyer buys from a store with 100% feedback they
would probably assume that there is no need to check the feedback as it is 100%.

Bad assumption. A buyer should always check the feedback page.

  I'd prefer no percentage rating
at all, rather than a dodgy calculation that shows 100% in such circumstances.

The calculation is dodgy now.

  At least with no percentage, there is no false impression that the store doesn't
have issues when in some cases there might be.

The current calculation gives a false impression that performance is worse than
it is.

It doesn't though. It tells a potential buyer how many (as a percentage)
buyers that leave feedback leave the store positive feedback.

  
  Obviously some sellers are unhappy because they think their store is damaged
by an unwarranted neutral feedback, but I really don't think that is the
case. The percentage praise is essentially a quick reminder to check feedback,
not necessarily to leave the store. And to me, it is better to have an effective
warning system for buyers to use when looking at a store rather than an ego protection
system for sellers. That is, I see neutrals as not good service rather than seeing
them as not terrible service.

All well and good, but you cannot treat a neutral as a stand in for a negative,
which is what is being done now. Go ahead buyer, leave neutral feedback because
the transaction didn't warrant a negative, but we're going to tally it
up as a negative anyway.

It isn't treating a neutral as a negative. It is treating them both as not
positive.
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Mar 12, 2024 15:51
 Subject: Re: Ideal as a payment method
 Viewed: 60 times
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In Suggestions, SRvanKlink writes:
  Walking through the Instant Checkout process in your shop brings me as far as
'Credit/Debit via Stripe'. No sign of Ideal of Giropay, I can't see
beyond that point without placing the order.


As said in PM with FamilyBuild, you CAN define new and other payment methods
in Stripe (I tried) - like Alipay or Apple Pay, IDEAL, but as BrickLink only
requests/authorize VISA payments, those other payment methods are simply ignored
here.
 Author: SRvanKlink View Messages Posted By SRvanKlink
 Posted: Mar 12, 2024 15:43
 Subject: Re: Ideal as a payment method
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 Topic: Suggestions
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Walking through the Instant Checkout process in your shop brings me as far as
'Credit/Debit via Stripe'. No sign of Ideal of Giropay, I can't see
beyond that point without placing the order.
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Mar 12, 2024 15:14
 Subject: Re: Feedback. Negative and Neutral impact.
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 Topic: Suggestions
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In Suggestions, yorbrick writes:
  
  
Currently, if Store A has 90 positives and 10 neutrals and Store B has 90 positives
and 10 negatives, the feedback percentage is the same for both. This is misleading.

What is misleading about it? They both have 10 non positive feedback out of 100,
so there is the warning from the percentage praise that the buyer should check
the feedback.

It is misleading because the neutrals are treated the same as the negatives and
they are not the same.


  As mentioned before, it really comes down to what the percentage praise is for.
In my view, it is there to give a potential buyer a quick impression of how much
of the feedback is not positive and not as an ego rating.

Under the "neutrals shouldn't count" view, all these stores would
have 100 feedback at 100%. If a buyer buys from a store with 100% feedback they
would probably assume that there is no need to check the feedback as it is 100%.

Bad assumption. A buyer should always check the feedback page.

  I'd prefer no percentage rating
at all, rather than a dodgy calculation that shows 100% in such circumstances.

The calculation is dodgy now.

  At least with no percentage, there is no false impression that the store doesn't
have issues when in some cases there might be.

The current calculation gives a false impression that performance is worse than
it is.

  Obviously some sellers are unhappy because they think their store is damaged
by an unwarranted neutral feedback, but I really don't think that is the
case. The percentage praise is essentially a quick reminder to check feedback,
not necessarily to leave the store. And to me, it is better to have an effective
warning system for buyers to use when looking at a store rather than an ego protection
system for sellers. That is, I see neutrals as not good service rather than seeing
them as not terrible service.

All well and good, but you cannot treat a neutral as a stand in for a negative,
which is what is being done now. Go ahead buyer, leave neutral feedback because
the transaction didn't warrant a negative, but we're going to tally it
up as a negative anyway.
 Author: Familybuild View Messages Posted By Familybuild
 Posted: Mar 12, 2024 14:31
 Subject: Re: Ideal as a payment method
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 Topic: Suggestions
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In Suggestions, Familybuild writes:
  Hello!

I would like to formally ask for IDEAL as a payment method for the Dutch customer's

This payment method is long been the favorite for the majority in the Netherlands.

Currently there seems to be a limitation in Stripe to add this payment method
to instant checkout.

I did search on other topics related to this : but beside one I placed in the
wrong section;
the other topics are quite old.

So please do consider this small change in the stripe platform , it will be of
great benefit for all Dutch sellers and buyers a like.

It's a very safe , trusted, and recognizable payment platform that I'm
positive will also help with onsite instant checkouts (tax collection).


Kind regards

Bastiaan

FamilyBuilds


Hi there folks.

Its been a while and a bit.

But as of now, by the looks of it:

additional payment methods seem to be activated within stripe.

Please have a look in my store and see if there are these payment methods active:

IDEAL
GIROPAY

Also check out if these payment methods are widely active among bricklink stores.
By logging into stripe, search for payment methods or navigate to settingpayment
  payment methods.

Here can you check and or turn on addional payment methods.

By the looks of it:

Thank you for opening this up bricklink.

Looking forward to hear from stores if these are widely active.

Kind regards

FamilyBuilds
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Mar 12, 2024 13:36
 Subject: Re: Feedback. Negative and Neutral impact.
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 Topic: Suggestions
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In Suggestions, yorbrick writes:
  
  
Currently, if Store A has 90 positives and 10 neutrals and Store B has 90 positives
and 10 negatives, the feedback percentage is the same for both. This is misleading.

What is misleading about it? They both have 10 non positive feedback out of 100,
so there is the warning from the percentage praise that the buyer should check
the feedback.

Absolutely.

If you wish to leave a really neutral feedback, simply don't leave feedback.
But Neutral isn't neutral - it's a blank vote.

Still, the whole FB system could be changed, see my proposal.
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Mar 12, 2024 13:32
 Subject: Re: Feedback. Negative and Neutral impact.
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 Topic: Suggestions
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Currently, if Store A has 90 positives and 10 neutrals and Store B has 90 positives
and 10 negatives, the feedback percentage is the same for both. This is misleading.

What is misleading about it? They both have 10 non positive feedback out of 100,
so there is the warning from the percentage praise that the buyer should check
the feedback.

As mentioned before, it really comes down to what the percentage praise is for.
In my view, it is there to give a potential buyer a quick impression of how much
of the feedback is not positive and not as an ego rating.

If there are fives stores:

100 positive, 0 neutrals.

100 positive, 1 neutral.

100 positive, 5 neutrals.

100 positive, 10 neutrals.

100 positive, 50 neutrals.

Under the "neutrals shouldn't count" view, all these stores would
have 100 feedback at 100%. If a buyer buys from a store with 100% feedback they
would probably assume that there is no need to check the feedback as it is 100%.
I'd be annoyed if BL told me a seller was 100% yet had loads of non-positive
feedback that I should have been warned about. I'd prefer no percentage rating
at all, rather than a dodgy calculation that shows 100% in such circumstances.
At least with no percentage, there is no false impression that the store doesn't
have issues when in some cases there might be.

Obviously some sellers are unhappy because they think their store is damaged
by an unwarranted neutral feedback, but I really don't think that is the
case. The percentage praise is essentially a quick reminder to check feedback,
not necessarily to leave the store. And to me, it is better to have an effective
warning system for buyers to use when looking at a store rather than an ego protection
system for sellers. That is, I see neutrals as not good service rather than seeing
them as not terrible service.

Of the fictional stores above, I'd buy from the first two without checking
feedback. I'd check the feedback comments for the third and fourth, and would
disregard the fifth without looking. For the third and fourth, if the neutrals
were all from one buyer, or all for apparently stupid reasons, I'd ignore
them. If there was a consistent pattern such as badly damaged or missing parts
but eventually refunded, I'd treat them more seriously.
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Mar 12, 2024 13:04
 Subject: Re: Feedback. Negative and Neutral impact.
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 Topic: Suggestions
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In Suggestions, zorbanj writes:
  […]
Adding something like "Click to see feedback" under the feedback percentage
is sorely needed. I discovered the click-through accidentally. You are then shown
all feedback sorted by type and nothing is hidden.

There’s the “Feedback” tab, next to Shop, Terms, and Splash.  That’s exactly
where you’re led when you click just below the percentage.
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Mar 12, 2024 12:57
 Subject: Re: Feedback. Negative and Neutral impact.
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 Topic: Suggestions
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In Suggestions, yorbrick writes:
  
   Also, neutral feedbacks dinging the feedback percentage also needs to be
done away with. A neutral shouldn't count for or against a store's feedback
percentage.

Again, that would be fine but they also then need to change what the percentage
is called and probably also decide what the current percentage praise is being
shown for.

Right now it's called "Praise", an odd description even under the
current system.

  Neutral is not praise, but it is still feedback. The percentage praise acts (or
should act) as a warning to buyers to check feedback if it is not 100%. For example,
if a store has 90 positive and 10 neutrals, I think that it should be flagged
up to buyers that the seller is probably not as good as a second store with 90
positives and no neutrals. Both stores would have an overall score of 90 and
if neutrals are ignored when determining the percentage praise, then they would
both have a 100% rating. However, there is a clear difference between the stores.
Should buyers be warned to check feedback in such circumstances, or should it
be hidden in the way the rating is calculated, pretending that both stores have
the same customer feedback.

Currently, if Store A has 90 positives and 10 neutrals and Store B has 90 positives
and 10 negatives, the feedback percentage is the same for both. This is misleading.

  I also think it is important to remember that an imperfect score of less than
100% does not mean that buyers cannot or will not buy from a particular seller,
but the percentage praise is there to suggest to buyers that they check the feedback
if the feedback is not all positive. They can then judge whether it is important
to them.

Adding something like "Click to see feedback" under the feedback percentage
is sorely needed. I discovered the click-through accidentally. You are then shown
all feedback sorted by type and nothing is hidden.
 Author: popsicle View Messages Posted By popsicle
 Posted: Mar 12, 2024 10:10
 Subject: Re: Issue, I didn't bring up at the RoundTable
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 Topic: Suggestions
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In Suggestions, brickerking writes:
  Also, this sounds suspiciously like a borderline seller tool… DENIED!

Thanks for participating in the process, nonetheless.

  
  Just merge all the variant feedbacks into one: Positive, Negative and Neutral
feedbacks should be merged into a new category, “Meh”. Meh is a term from the
90s meaning nothing. Let’s get this thing done! Meh.,
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Mar 12, 2024 09:45
 Subject: Re: Feedback. Negative and Neutral impact.
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 Topic: Suggestions
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In Suggestions, zorbanj writes:
  In Suggestions, yorbrick writes:
  
And when should positive feedback fall off the percentage calculation? The rating
is pointless if it is manipulated to make stores look better than the feedback
received suggests.

Sliding window where *all* feeeback older than the window falls off. Ebay does
this.

That would be fine, if they wanted to show the percentage praise over the past
year or 6 months, or whatever instead of over all time. I'm strongly against
old negative or neutral feedback being ignored but allowing old positive feedback
to counteract against more recent negatives. All feedback needs to be treated
the same in terms of time, unlike what was suggested here.

   Also, neutral feedbacks dinging the feedback percentage also needs to be
done away with. A neutral shouldn't count for or against a store's feedback
percentage.

Again, that would be fine but they also then need to change what the percentage
is called and probably also decide what the current percentage praise is being
shown for.

Neutral is not praise, but it is still feedback. The percentage praise acts (or
should act) as a warning to buyers to check feedback if it is not 100%. For example,
if a store has 90 positive and 10 neutrals, I think that it should be flagged
up to buyers that the seller is probably not as good as a second store with 90
positives and no neutrals. Both stores would have an overall score of 90 and
if neutrals are ignored when determining the percentage praise, then they would
both have a 100% rating. However, there is a clear difference between the stores.
Should buyers be warned to check feedback in such circumstances, or should it
be hidden in the way the rating is calculated, pretending that both stores have
the same customer feedback.

I also think it is important to remember that an imperfect score of less than
100% does not mean that buyers cannot or will not buy from a particular seller,
but the percentage praise is there to suggest to buyers that they check the feedback
if the feedback is not all positive. They can then judge whether it is important
to them.
 Author: steelwoolghandi View Messages Posted By steelwoolghandi
 Posted: Mar 12, 2024 09:34
 Subject: Re: Feedback. Negative and Neutral impact.
 Viewed: 34 times
 Topic: Suggestions
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In Suggestions, zorbanj writes:
  In Suggestions, yorbrick writes:
  
And when should positive feedback fall off the percentage calculation? The rating
is pointless if it is manipulated to make stores look better than the feedback
received suggests.

Sliding window where *all* feeeback older than the window falls off. Ebay does
this. Also, neutral feedbacks dinging the feedback percentage also needs to be
done away with. A neutral shouldn't count for or against a store's feedback
percentage.

Totally agree with this! ^^^^^^^^^^^^^^
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Mar 12, 2024 08:55
 Subject: Re: Feedback. Negative and Neutral impact.
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 Topic: Suggestions
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In Suggestions, yorbrick writes:
  
And when should positive feedback fall off the percentage calculation? The rating
is pointless if it is manipulated to make stores look better than the feedback
received suggests.

Sliding window where *all* feeeback older than the window falls off. Ebay does
this. Also, neutral feedbacks dinging the feedback percentage also needs to be
done away with. A neutral shouldn't count for or against a store's feedback
percentage.
 Author: Brick_Qc View Messages Posted By Brick_Qc
 Posted: Mar 12, 2024 08:04
 Subject: Re: Feedback. Negative and Neutral impact.
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 Topic: Suggestions
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In Suggestions, margaretcm writes:
  I’m sure this had been suggested before, but I just received my first neutral
feedback (sad day) from a new buyer. I’d be more inclined to be accepting the
neutral if it was from a seasoned bricklinker, but I don’t think these new buyers
realize the impact of their feedback. Honestly, I would even care if it actually
fell off at some point. So here’s my suggestion:

Neutral feedback to fall off of the percentage calculation after 500 orders or
6 months whichever comes second.
Negative feedback to fall off of the percentage calculation after 1000 orders
or 1 year.

I picked 500 and 1000 because they are substantial numbers

There should be room for redemption.

This issue as been around for years and the users opinions are almost one sided.
I remember one debate were a very few sellers were opposed to a change, and they
all had in common, no neutral feedbacks in their record. Hopefully their opinions
would change once they would get one unwarrented neutral.

Bricklink, for an unknown reason, doesn't seems to want to move on this.
There's a ton of suggestion posts like this one. We also have now a group
of sellers that are consulted on ways to improve the website, and yet no news
of this been address. Did they address it and it was again ignored by Russell
and friends ?

It's just mindbuggling that it wasn't been address yet.
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Mar 12, 2024 03:38
 Subject: Re: Feedback. Negative and Neutral impact.
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 Topic: Suggestions
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In Suggestions, margaretcm writes:
  I’m sure this had been suggested before, but I just received my first neutral
feedback (sad day) from a new buyer. I’d be more inclined to be accepting the
neutral if it was from a seasoned bricklinker, but I don’t think these new buyers
realize the impact of their feedback. Honestly, I would even care if it actually
fell off at some point. So here’s my suggestion:

Neutral feedback to fall off of the percentage calculation after 500 orders or
6 months whichever comes second.
Negative feedback to fall off of the percentage calculation after 1000 orders
or 1 year.

I picked 500 and 1000 because they are substantial numbers

There should be room for redemption.

And when should positive feedback fall off the percentage calculation? The rating
is pointless if it is manipulated to make stores look better than the feedback
received suggests.
 Author: brickerking View Messages Posted By brickerking
 Posted: Mar 11, 2024 23:46
 Subject: Re: Issue, I didn't bring up at the RoundTable
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Also, this sounds suspiciously like a borderline seller tool… DENIED!

In Suggestions, brickerking writes:
  In Suggestions, popsicle writes:
  I earnestly feel the new banner across the top of BL stores displaying the feedback
breakdown, should be altered.

As it stands now, a neutral will bring the percentile down. This, I believe is
misleading to potential buyers and somewhat unfair in nature. Many neutral marks
are received for perfectly satisfied transactions, as witnessed in the feedback
itself. This I think, is due to a general misunderstanding of the BL feedback
system. It is unlike many other site's feedback process.

I feel any neutral mark given, should be just that, carry no effect. Just
as it does with the numbers.

My motivations in bringing this up are unbiased, as reflected in our own banner.
I sincerely hope the Admins take this suggestion into consideration.

-Cory

Just merge all the variant feedbacks into one: Positive, Negative and Neutral
feedbacks should be merged into a new category, “Meh”. Meh is a term from the
90s meaning nothing. Let’s get this thing done! Meh.,
 Author: brickerking View Messages Posted By brickerking
 Posted: Mar 11, 2024 23:30
 Subject: Re: Issue, I didn't bring up at the RoundTable
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 Topic: Suggestions
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In Suggestions, popsicle writes:
  I earnestly feel the new banner across the top of BL stores displaying the feedback
breakdown, should be altered.

As it stands now, a neutral will bring the percentile down. This, I believe is
misleading to potential buyers and somewhat unfair in nature. Many neutral marks
are received for perfectly satisfied transactions, as witnessed in the feedback
itself. This I think, is due to a general misunderstanding of the BL feedback
system. It is unlike many other site's feedback process.

I feel any neutral mark given, should be just that, carry no effect. Just
as it does with the numbers.

My motivations in bringing this up are unbiased, as reflected in our own banner.
I sincerely hope the Admins take this suggestion into consideration.

-Cory

Just merge all the variant feedbacks into one: Positive, Negative and Neutral
feedbacks should be merged into a new category, “Meh”. Meh is a term from the
90s meaning nothing. Let’s get this thing done! Meh.
 Author: popsicle View Messages Posted By popsicle
 Posted: Mar 11, 2024 23:29
 Subject: Re: Feedback. Negative and Neutral impact.
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 Topic: Suggestions
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In Suggestions, kittybrickz writes:
  Mad skills! should teach a master class or something!

Indeed. She and perhaps a handful of others here, have both taught and inspired
others by example in a very real sense. I'm one of those that gained from
such members: https://www.bricklink.com/message.asp?ID=1457033

-popsicle
 Author: popsicle View Messages Posted By popsicle
 Posted: Mar 11, 2024 23:13
 Subject: Re: Issue, I didn't bring up at the RoundTable
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In Suggestions, margaretcm writes:
  Voted YES!

LETS GET THIS DONE!!!!

Thanks for taking part, and enthusiastic up-vote.

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