Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | 1001bricks  | | Posted: | Apr 2, 2024 12:36 | | Subject: | Re: I tried an experiment, and it's 2 for 2. | | Viewed: | 52 times | | Topic: | Feedback | |
|
| In Feedback, jennnifer writes:
| | In Feedback, Saitobricks.ca writes:
| | In Feedback, jennnifer writes:
| | Also, it's BrickLink, not Bricklink.
|
bricklink, not BrickLink 
Look at the logo
|
You are looking at the wrong logo.  See the better one at the bottom of the
page. The new 'bricklink' logo (boring modern design without character
or reference to its source) was designed by someone who didn't even get the
correct proportions of a brick. It bothers me literally every time I see it.
Sigh...
|
But neither this one, WARNING, this is selling fake bricks!!!
https://www.bricklink.co.uk/
In fact... maybe WE are selling fake bricks apparently 
|
 |
| Author: | jennnifer | | Posted: | Apr 2, 2024 12:34 | | Subject: | Re: I tried an experiment, and it's 2 for 2. | | Viewed: | 61 times | | Topic: | Feedback | |
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| In Feedback, Saitobricks.ca writes:
| | In Feedback, jennnifer writes:
| | Also, it's BrickLink, not Bricklink.
|
bricklink, not BrickLink
Look at the logo
|
You are looking at the wrong logo. See the better one at the bottom of the
page. The new 'bricklink' logo (boring modern design without character
or reference to its source) was designed by someone who didn't even get the
correct proportions of a brick. It bothers me literally every time I see it.
Sigh...
~Jen
|
|
| Author: | 1001bricks | | Posted: | Apr 2, 2024 12:31 | | Subject: | Re: I tried an experiment, and it's 2 for 2. | | Viewed: | 44 times | | Topic: | Feedback | |
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| In Feedback, Saitobricks.ca writes:
| | In Feedback, jennnifer writes:
| | Also, it's BrickLink, not Bricklink.
|
bricklink, not BrickLink
Look at the logo
|
BrickLink.
|
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| Author: | Saitobricks.ca | | Posted: | Apr 2, 2024 12:25 | | Subject: | Re: I tried an experiment, and it's 2 for 2. | | Viewed: | 47 times | | Topic: | Feedback | |
|
| In Feedback, jennnifer writes:
| | Also, it's BrickLink, not Bricklink.
|
bricklink, not BrickLink
Look at the logo
|
| Author: | 1001bricks | | Posted: | Apr 2, 2024 12:01 | | Subject: | Re: I tried an experiment, and it's 2 for 2. | | Viewed: | 70 times | | Topic: | Feedback | |
|
| I don't print anything and send it with the order.
It's approx 10g CO2 to make a single sheet of paper, 2g to print it, and
the addition CO2 and various due to the fuel cost to ship it, plus the cost of
disposing or even recycling it...
Also, you may even get a non positive Feedback for doing this if you fell on
an ecologist buyer
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| Author: | Ziegelmeister | | Posted: | Apr 2, 2024 11:30 | | Subject: | Re: I tried an experiment, and it's 2 for 2. | | Viewed: | 63 times | | Topic: | Feedback | |
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| In Feedback, jennnifer writes:
| | Hello,
In my honest opinion, your letter is a bit wordy and goes well past the fundamentals
that a new user would need to be exposed to. Some users may appreciate the information,
some users may wonder why they need to read a wall of text to just order some
LEGO.
|
Yea, I knew I was in trouble when I had to pull the margin down an eighth of
an inch to fit it all. I'm tucking it away for a while and will revisit
it with fresh eyes towards the end of the month. Ideally I can boil it down
to a third of a page.
|
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| Author: | jennnifer | | Posted: | Apr 2, 2024 11:22 | | Subject: | Re: I tried an experiment, and it's 2 for 2. | | Viewed: | 66 times | | Topic: | Feedback | |
|
| Hello,
In my honest opinion, your letter is a bit wordy and goes well past the fundamentals
that a new user would need to be exposed to. Some users may appreciate the information,
some users may wonder why they need to read a wall of text to just order some
LEGO.
Also, it's BrickLink, not Bricklink.
Thanks,
~Jen
In Feedback, Ziegelmeister writes:
| | As we all know, getting buyers to reply to messages and/or leave feedback can
be brutal. I don't know if it's just me but my feedback response rate
fell off a cliff around early February. 83 orders and just 35 feedbacks which
drops well below the 60% rate most of us have.
I've had a few buyers with very high feedback numbers but they have left
___ZERO___ for other users. Those people are to far gone, so I decided to try
to tackle the problem with the new users.
I tend to get a lot of buyers with very low scores, so when I recently had a
few zero feedback users place orders, I decided to try something proactive and
drafted up this letter which was included in their package. Of the two I sent
it to so far, both followed the instructions. One even went back and added feedback
for other orders they placed. I sent my third one out today which is what prompted
me to go double check on the other two users.
And I know, I know, "don't worry about your feedback number more than
your feedback rating", but there are people out who see that number first
and assume that with experience comes better service and fewer hassles. It's
also just a few extra keystrokes of extra work to help improve the community
for everyone IMO.
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|
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| Author: | Ziegelmeister | | Posted: | Apr 1, 2024 23:37 | | Subject: | Re: I tried an experiment, and it's 2 for 2. | | Viewed: | 79 times | | Topic: | Feedback | |
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| In Feedback, Cob writes:
I do, and I tried adding something similar in early February but it didn’t have
the images. As a visual person, that’s how I learn, so I swapped back in the
original text and made this. I’d have to dig through the orders to see what
the outcome was. I don’t remember user id but they had a very uncommon first
name.
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| Author: | Cob | | Posted: | Apr 1, 2024 23:31 | | Subject: | Re: I tried an experiment, and it's 2 for 2. | | Viewed: | 74 times | | Topic: | Feedback | |
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| | | I decided to try something proactive and
drafted up this letter which was included in their package.
|
Do you send "Thank You, Drive Thru!" messages?
https://www.bricklink.com/orderDriveThru.asp
|
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| Author: | Ziegelmeister | | Posted: | Apr 1, 2024 23:09 | | Subject: | I tried an experiment, and it's 2 for 2. | | Viewed: | 280 times | | Topic: | Feedback | |
|
| As we all know, getting buyers to reply to messages and/or leave feedback can
be brutal. I don't know if it's just me but my feedback response rate
fell off a cliff around early February. 83 orders and just 35 feedbacks which
drops well below the 60% rate most of us have.
I've had a few buyers with very high feedback numbers but they have left
___ZERO___ for other users. Those people are to far gone, so I decided to try
to tackle the problem with the new users.
I tend to get a lot of buyers with very low scores, so when I recently had a
few zero feedback users place orders, I decided to try something proactive and
drafted up this letter which was included in their package. Of the two I sent
it to so far, both followed the instructions. One even went back and added feedback
for other orders they placed. I sent my third one out today which is what prompted
me to go double check on the other two users.
And I know, I know, "don't worry about your feedback number more than
your feedback rating", but there are people out who see that number first
and assume that with experience comes better service and fewer hassles. It's
also just a few extra keystrokes of extra work to help improve the community
for everyone IMO.
|
|
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| Author: | RONALDSLEGO | | Posted: | Mar 31, 2024 04:47 | | Subject: | Re: Remove feedback reminder | | Viewed: | 49 times | | Topic: | Feedback | |
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| Thanks that worked.
In Feedback, AntsScurrying writes:
| | In Feedback, RONALDSLEGO writes:
| | Hello,
There is 1 order waiting for feedback. I do not want to give feedback to this
order.
Is there a way to delete this reminder (1 order waiting for feedback) without
actual give feedback?
|
https://www.bricklink.com/mySettings.asp?viewFrom=P
Uncheck the feedback after completed box.
Hope that helps.
|
|
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| Author: | AntsScurrying | | Posted: | Mar 31, 2024 04:36 | | Subject: | Re: Remove feedback reminder | | Viewed: | 44 times | | Topic: | Feedback | |
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| In Feedback, RONALDSLEGO writes:
| | Hello,
There is 1 order waiting for feedback. I do not want to give feedback to this
order.
Is there a way to delete this reminder (1 order waiting for feedback) without
actual give feedback?
|
https://www.bricklink.com/mySettings.asp?viewFrom=P
Uncheck the feedback after completed box.
Hope that helps.
|
| Author: | RONALDSLEGO | | Posted: | Mar 31, 2024 04:25 | | Subject: | Remove feedback reminder | | Viewed: | 91 times | | Topic: | Feedback | |
|
| Hello,
There is 1 order waiting for feedback. I do not want to give feedback to this
order.
Is there a way to delete this reminder (1 order waiting for feedback) without
actual give feedback?
|
| Author: | wildchicken13 | | Posted: | Mar 29, 2024 00:39 | | Subject: | Re: 1001 bricks is almost there... | | Viewed: | 59 times | | Topic: | Feedback | |
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| In Feedback, molten.brick writes:
It's unfit
|
|
| Author: | molten.brick | | Posted: | Mar 23, 2024 12:13 | | Subject: | Re: 1001 bricks is almost there... | | Viewed: | 78 times | | Topic: | Feedback | |
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| Fullyfrog-spec
In Feedback, 1001bricks writes:
| | In Feedback, dicky writes:
| | In Feedback, macebobo writes:
| | ...50,000 feedback and the Violet brick.
|
Je dois bien dire que cela me donne le vertige - pas tellement le vertige du
nombre de commandes ou du nombre de pièces - mais celui du nombre des années.
Didier
|
C'est vrai Didier, ça fait un bail !
Et on a pas oublié ta présence tes conseils et ton aide, pile poil quand on en
avait besoin.
On a eu cette chance, ça aide beaucoup.
Donc, ici écrit: un énorme merci Didier.
Et à quand tu veux... un séjour dans le Sud de prévu ? Il y a de la place ici
!
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| Author: | JakeW | | Posted: | Mar 20, 2024 22:58 | | Subject: | Hidden "Feedback Removal Request" Not Helpful | | Viewed: | 75 times | | Topic: | Feedback | |
|
| Three months ago I received an order from "Australia's Best Bricks"
by STEEL. The shipping process was very troublesome as I required a tracking
number. After I reminded them by email several times, a few days later an incorrect
(useless) tracking number was sent to me. I never got the correct tracking number.
The package included material encouraging to quickly leave a positive review,
and I did so because I was in good spirits after finally receiving my package.
However after examining the pieces, I noticed the awful quality of the bricks
sent to me. Stickers were applied so badly they weren't even on the brick.
The included rubber band was already nearly broken and snapped within a few uses.
Bricks were dirtier than any other order I've seen, and I had to wash-out
what I assume was children's play-dough from some of the pieces.
I immediately wanted to remove my review, but after using this site since 2012
I had no idea there was a hidden ""Feedback Removal Request." Even
though I won't be able to repost my feedback, I would have greatly appreciated
removing my hasty positive feedback on a truly awful order. Its very disappointing
to me that "Feedback Removal Request" is hidden in the problem center
instead of where the feedback is. And perhaps more disappointing is the short
1 month period where the feature even works.
If you're going to hide a feature in the back corner of your website, putting
such a short timer on it almost guarantees no-one can remove their own reviews.
It saddens me that this site makes such a simple request so difficult. There
could be all kinds of good reasons people want to delete their reviews in the
future. Doing so shouldn't be so difficult to find and within such a small
time window.
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| Author: | SezaR | | Posted: | Mar 13, 2024 16:18 | | Subject: | Re: Unjustified Neutral Feedback | | Viewed: | 70 times | | Topic: | Feedback | |
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| In Feedback, yoavheskia writes:
| | In Feedback, yorbrick writes:
| | It looks like it is sorted now.
|
Yes, he changed his feedback to positive!
|
I went up to about 1200 feedbacks, all positives. Among those, about 15 of them
were neutral or negative. I had messaged buyer, showed them I was on their side
and made things right and they eventually removed feedback.
But my first neutral was given by someone who was firmly determined to keep it
neutral (for absurd reasons ).
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| Author: | yoavheskia | | Posted: | Mar 13, 2024 13:54 | | Subject: | Re: Unjustified Neutral Feedback | | Viewed: | 64 times | | Topic: | Feedback | |
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| | | You have some interesting stuff in your store
|
Thank you!
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| Author: | popsicle | | Posted: | Mar 13, 2024 13:29 | | Subject: | Re: Unjustified Neutral Feedback | | Viewed: | 57 times | | Topic: | Feedback | |
|
| In Feedback, yoavheskia writes:
| | In Feedback, yorbrick writes:
| | It looks like it is sorted now.
|
Yes, he changed his feedback to positive!
|
Well done.
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| Author: | yoavheskia | | Posted: | Mar 13, 2024 13:22 | | Subject: | Re: Unjustified Neutral Feedback | | Viewed: | 40 times | | Topic: | Feedback | |
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| | | Perhaps Israeli are not much interested in LEGO?
|
They are, but less then Europe, there are about 4300 members in Israel but not
many sellers though.
| |
Unless your buyer was in the Gaza strip, then you have a problem.
|
The poor people in Gaza don't have time for Lego these days
But few weeks ago I had a great order from Dubai!
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| Author: | yoavheskia | | Posted: | Mar 13, 2024 13:14 | | Subject: | Re: Unjustified Neutral Feedback | | Viewed: | 48 times | | Topic: | Feedback | |
|
| In Feedback, yorbrick writes:
| | It looks like it is sorted now.
|
Yes, he changed his feedback to positive!
|
| Author: | Nubs_Select | | Posted: | Mar 13, 2024 13:14 | | Subject: | Re: Unjustified Neutral Feedback | | Viewed: | 33 times | | Topic: | Feedback | |
|
| In Feedback, yorbrick writes:
| | It looks like it is sorted now.
|
Indeed! Time to celebrate with pizza!
|
| Author: | yorbrick | | Posted: | Mar 13, 2024 13:11 | | Subject: | Re: Unjustified Neutral Feedback | | Viewed: | 42 times | | Topic: | Feedback | |
|
| | It looks like it is sorted now. |
| Author: | SylvainLS | | Posted: | Mar 13, 2024 13:09 | | Subject: | Re: Unjustified Neutral Feedback | | Viewed: | 33 times | | Topic: | Feedback | |
|
| In Feedback, Leftoverbricks writes:
| | […]
For comparison The Netherlands is #18 and has 1241 stores.
|
Comparisons should be made to the group (by the way of means, medians, and other
indicators), not between two outlyers
|
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| Author: | yorbrick | | Posted: | Mar 13, 2024 13:06 | | Subject: | Re: Unjustified Neutral Feedback | | Viewed: | 35 times | | Topic: | Feedback | |
|
| In Feedback, yoavheskia writes:
| | Hi,
I got my first Neutral Feedback without any justification.
The buyer made the order at 17.2, I shipped it at 18.2 and he received it at
21.2
Although it took less then a week and although the Israeli PO is not under my
command (I wish it was!) the buyer gave me the following feedback:
Everything I asked for arrived, even the used one feels like new but the shipping
time takes quite a long time
I submitted Feedback Removal Request.
My questions are:
1. What to expect? The feedback will be cancel?
2. How long does it take normally?
Thanks,
Yoav
|
It won't be removed.
Just respond to it in a positive way, such as "The order was delivered four
days after it was placed." It shows you made no error, and it makes you look
good (and the buyer bad). It will be ignored if anyone looks at it.
|
|
| Author: | macebobo | | Posted: | Mar 13, 2024 13:02 | | Subject: | Re: Unjustified Neutral Feedback | | Viewed: | 39 times | | Topic: | Feedback | |
|
| In Feedback, zorbanj writes:
| | In Feedback, yoavheskia writes:
| |
No Amazon in Israel yet... I really don't understand what he was thinking
|
The 1st one always stings. It won't affect your sales, as you will see. Just
keep moving foward.
|
This is so true, but the sting fades with time and it can bring peace as well,
since you no longer have to worry about being seen as perfect.
I still do the same customer service as before my first non positive feedback,
I just do not worry (as much) anymore.
|
|
| Author: | zorbanj | | Posted: | Mar 13, 2024 12:59 | | Subject: | Re: Unjustified Neutral Feedback | | Viewed: | 30 times | | Topic: | Feedback | |
|
| In Feedback, yoavheskia writes:
| |
No Amazon in Israel yet... I really don't understand what he was thinking
|
The 1st one always stings. It won't affect your sales, as you will see. Just
keep moving foward.
|
|
| Author: | Leftoverbricks | | Posted: | Mar 13, 2024 12:59 | | Subject: | Re: Unjustified Neutral Feedback | | Viewed: | 37 times | | Topic: | Feedback | |
|
| In Feedback, yoavheskia writes:
| | Hi,
I got my first Neutral Feedback without any justification.
The buyer made the order at 17.2, I shipped it at 18.2 and he received it at
21.2
Although it took less then a week and although the Israeli PO is not under my
command (I wish it was!) the buyer gave me the following feedback:
Everything I asked for arrived, even the used one feels like new but the shipping
time takes quite a long time
I submitted Feedback Removal Request.
My questions are:
1. What to expect? The feedback will be cancel?
2. How long does it take normally?
Thanks,
Yoav
|
We do not often see sellers form Israel posting in the forum.
Currently there are only 11 Israeli shops on Bricklink: https://www.bricklink.com/browseStores.asp?countryID=IL
Which is strange: Israel is #25 on the world list of biggest economies (https://www.worldometers.info/gdp/gdp-by-country/)
For comparison The Netherlands is #18 and has 1241 stores.
Perhaps Israeli are not much interested in LEGO?
On topic: I wouldn't give it moo much thought. Some people are just very
impatient. Unless your buyer was in the Gaza strip, then you have a problem.
|
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| Author: | zorbanj | | Posted: | Mar 13, 2024 12:49 | | Subject: | Re: Unjustified Neutral Feedback | | Viewed: | 38 times | | Topic: | Feedback | |
|
| In Feedback, yoavheskia writes:
| |
No more 100% positive feedback when landing to my store 
|
You could contact the buyer and see id they'll reverse the feedback.
Failing that, you should reply to the buyer's feedback. I would reply in
English. You can also post your own feedback for the buyer. I see that the buyer
has zero feedback. If you leave a negative, the buyer's total feedback will
be minus 1 and the buyer won't be able to buy from any store with the "Disallow
members with negative feedback score to buy from my store" option enabled.
|
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| Author: | yoavheskia | | Posted: | Mar 13, 2024 12:47 | | Subject: | Re: Unjustified Neutral Feedback | | Viewed: | 33 times | | Topic: | Feedback | |
|
| | | Many people, including adults, have been conditioned by Amazon to expect things
to be delivered immediately.
|
No Amazon in Israel yet... I really don't understand what he was thinking
|
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| Author: | Tracyd | | Posted: | Mar 13, 2024 12:46 | | Subject: | Re: Unjustified Neutral Feedback | | Viewed: | 37 times | | Topic: | Feedback | |
|
| In Feedback, yoavheskia writes:
| | Hi,
I got my first Neutral Feedback without any justification.
The buyer made the order at 17.2, I shipped it at 18.2 and he received it at
21.2
Although it took less then a week and although the Israeli PO is not under my
command (I wish it was!) the buyer gave me the following feedback:
Everything I asked for arrived, even the used one feels like new but the shipping
time takes quite a long time
I submitted Feedback Removal Request.
My questions are:
1. What to expect? The feedback will be cancel?
2. How long does it take normally?
Thanks,
Yoav
|
It won't be removed based on all the forum posts by other sellers. But by
blocking new buyers you are blocking people with perfect feedback scores. 0
feedback means no negatives or neutrals.
Do not obsess over the perfect feedback score.
Answer his feedback truthfully and it shouldn't hurt you. I agree a neutral
should not lower your score, but it is not my decision to make. IF I am worried
about a less than perfect score, I look at the feedback left and their responses
to it. You have some interesting stuff in your store, people who are looking
for that will buy it even without the perfect score, as long as you answer the
bad feedback in a calm truthful manner. Shipping time isn't your fault unless
you don't process the order for days after it was made/paid.
|
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| Author: | zorbanj | | Posted: | Mar 13, 2024 12:44 | | Subject: | Re: Unjustified Neutral Feedback | | Viewed: | 34 times | | Topic: | Feedback | |
|
| In Feedback, Biglesdug writes:
| |
They think 4 days shipping is a long time? Sounds like a minor, most adults who
have ever purchased anything online wouldn't considered that a long time
for an order to be pulled, packed, shipped and delivered. Some people's expectations
are crazy.
|
Many people, including adults, have been conditioned by Amazon to expect things
to be delivered immediately.
|
|
| Author: | zorbanj | | Posted: | Mar 13, 2024 12:42 | | Subject: | Re: Unjustified Neutral Feedback | | Viewed: | 46 times | | Topic: | Feedback | |
|
| In Feedback, yoavheskia writes:
| | Hi,
I got my first Neutral Feedback without any justification.
The buyer made the order at 17.2, I shipped it at 18.2 and he received it at
21.2
Although it took less then a week and although the Israeli PO is not under my
command (I wish it was!) the buyer gave me the following feedback:
Everything I asked for arrived, even the used one feels like new but the shipping
time takes quite a long time
I submitted Feedback Removal Request.
My questions are:
1. What to expect? The feedback will be cancel?
2. How long does it take normally?
|
Very much doubt the feedback will be cancelled. If it is not cancelled, you will
be stuck with it forever. This is another textbook case of why neutral feedback
should not be included in a store's feedback percentage.
This thread may interest you:
https://www.bricklink.com/messageThread.asp?ID=354902
|
|
| Author: | Biglesdug | | Posted: | Mar 13, 2024 12:34 | | Subject: | Re: Unjustified Neutral Feedback | | Viewed: | 45 times | | Topic: | Feedback | |
|
| In Feedback, yoavheskia writes:
| | Hi,
I got my first Neutral Feedback without any justification.
The buyer made the order at 17.2, I shipped it at 18.2 and he received it at
21.2
Although it took less then a week and although the Israeli PO is not under my
command (I wish it was!) the buyer gave me the following feedback:
Everything I asked for arrived, even the used one feels like new but the shipping
time takes quite a long time
I submitted Feedback Removal Request.
My questions are:
1. What to expect? The feedback will be cancel?
2. How long does it take normally?
Thanks,
Yoav
|
They think 4 days shipping is a long time? Sounds like a minor, most adults who
have ever purchased anything online wouldn't considered that a long time
for an order to be pulled, packed, shipped and delivered. Some people's expectations
are crazy.
|
|
| Author: | yoavheskia | | Posted: | Mar 13, 2024 12:28 | | Subject: | Re: Unjustified Neutral Feedback | | Viewed: | 37 times | | Topic: | Feedback | |
|
| | | Another Amazon buyer expecting everyone else to have it delivered the next day.
|
I should not take orders from new members anymore
I will try to change my store settings
and of course block the buyer (i never did it before)
|
|
| Author: | yoavheskia | | Posted: | Mar 13, 2024 12:23 | | Subject: | Re: Unjustified Neutral Feedback | | Viewed: | 48 times | | Topic: | Feedback | |
|
| In Feedback, yoavheskia writes:
| | Hi,
I got my first Neutral Feedback without any justification.
The buyer made the order at 17.2, I shipped it at 18.2 and he received it at
21.2
Although it took less then a week and although the Israeli PO is not under my
command (I wish it was!) the buyer gave me the following feedback:
Everything I asked for arrived, even the used one feels like new but the shipping
time takes quite a long time
I submitted Feedback Removal Request.
My questions are:
1. What to expect? The feedback will be cancel?
2. How long does it take normally?
Thanks,
Yoav
|
No more 100% positive feedback when landing to my store
|
|
| Author: | popsicle | | Posted: | Mar 13, 2024 12:16 | | Subject: | Re: Unjustified Neutral Feedback | | Viewed: | 62 times | | Topic: | Feedback | |
|
| In Feedback, yoavheskia writes:
| | Hi,
I got my first Neutral Feedback without any justification.
The buyer made the order at 17.2, I shipped it at 18.2 and he received it at
21.2
Although it took less then a week and although the Israeli PO is not under my
command (I wish it was!) the buyer gave me the following feedback:
Everything I asked for arrived, even the used one feels like new but the shipping
time takes quite a long time
I submitted Feedback Removal Request.
My questions are:
1. What to expect? The feedback will be cancel?
2. How long does it take normally?
Thanks,
Yoav
|
Sorry to hear it. Through comms you can request of the member to remove their
own feedback left. Don't believe the feedback removal request will be acted
upon, it lacks grounds within the guidelines
Many just do not understand the impact "neutral" has on a seller's
profile. Understandable as it's in fact, not neutral.
Why I posted: https://www.bricklink.com/message.asp?ID=868453
-popsicle
|
|
| Author: | Stuart9 | | Posted: | Mar 13, 2024 12:04 | | Subject: | Re: Unjustified Neutral Feedback | | Viewed: | 60 times | | Topic: | Feedback | |
|
| Doubt the feedback will be removed.
Another Amazon buyer expecting everyone else to have it delivered the next day.
In Feedback, yoavheskia writes:
| | Hi,
I got my first Neutral Feedback without any justification.
The buyer made the order at 17.2, I shipped it at 18.2 and he received it at
21.2
Although it took less then a week and although the Israeli PO is not under my
command (I wish it was!) the buyer gave me the following feedback:
Everything I asked for arrived, even the used one feels like new but the shipping
time takes quite a long time
I submitted Feedback Removal Request.
My questions are:
1. What to expect? The feedback will be cancel?
2. How long does it take normally?
Thanks,
Yoav
|
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| Author: | yoavheskia | | Posted: | Mar 13, 2024 11:58 | | Subject: | Unjustified Neutral Feedback | | Viewed: | 280 times | | Topic: | Feedback | |
|
| Hi,
I got my first Neutral Feedback without any justification.
The buyer made the order at 17.2, I shipped it at 18.2 and he received it at
21.2
Although it took less then a week and although the Israeli PO is not under my
command (I wish it was!) the buyer gave me the following feedback:
Everything I asked for arrived, even the used one feels like new but the shipping
time takes quite a long time
I submitted Feedback Removal Request.
My questions are:
1. What to expect? The feedback will be cancel?
2. How long does it take normally?
Thanks,
Yoav
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| Author: | Saitobricks.ca | | Posted: | Mar 2, 2024 12:52 | | Subject: | Re: 24548189 | | Viewed: | 28 times | | Topic: | Feedback | |
|
| In Feedback, jcarroll writes:
| | Thank you for such a smooth transaction. I will be using this site in the future.
Again thank you
Jcarroll
|
Give the feedback to the seller please. They really would appreciate it.
|
| Author: | yorbrick | | Posted: | Mar 2, 2024 12:23 | | Subject: | Re: 24548189 | | Viewed: | 34 times | | Topic: | Feedback | |
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| In Feedback, jcarroll writes:
| | Thank you for such a smooth transaction. I will be using this site in the future.
Again thank you
Jcarroll
|
So leave feedback for the seller.
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| Author: | jcarroll | | Posted: | Mar 2, 2024 11:22 | | Subject: | 24548189 | | Viewed: | 108 times | | Topic: | Feedback | |
|
| Thank you for such a smooth transaction. I will be using this site in the future.
Again thank you
Jcarroll
|
| Author: | yorbrick | | Posted: | Feb 28, 2024 13:04 | | Subject: | Re: What gives? | | Viewed: | 83 times | | Topic: | Feedback | |
|
| If it is 1 neutral or negative in 20000+ total, it would be rounded up as it
would be 99.995. 1 in 19999 total rounds down to 99.99%, 1 in 20000 total rounds
up to 100.00%.
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|
| Author: | popsicle | | Posted: | Feb 28, 2024 10:25 | | Subject: | Re: What gives? | | Viewed: | 77 times | | Topic: | Feedback | |
|
| In Feedback, popsicle writes:
| | In Feedback, Biglesdug writes:
| | In Feedback, popsicle writes:
| | After reading a now cancelled post:
https://www.bricklink.com/message.asp?ID=1457020
In which the OP highlighted Carol’s first non positive (neutral) feedback in
over a staggering 25,000 orders, I noticed something: The neutral didn’t produce
an effect on Carol's percentage number displayed.
Has this suggestion been implemented?
https://www.bricklink.com/message.asp?ID=868453
Or is it that her order numbers are so large that the percentage affected can’t
be shown or formatted as is?
Two store banners, both with a single selling neutral
https://store.bricklink.com/carolannee
https://store.bricklink.com/par016
A very nice post about carolannee, btw. Here's my readied reply to it.
Carol was my inspiration early on here as to what a BL seller could become.
Her comms, packaging, listing practices, processing times, all exemplary. She
set the bar high for other BL sellers. I’m privileged to have gotten to know
her some personally over the years. A wonderful personality who happens to also
enjoy her garden
She and I trading location in a manner of speaking. We were in Olympia for years
while she was up in the Seattle area. Nearly at the same time, she and her hubby
moved down to Olympia where we lived, while we move up to the Seattle area where
they had just left. She also has been fazing out her inventory in order to close,
nearly as long as we have been
-popsicle
|
It most have been converted or removed? I am not seeing her have any neutrals.
|
Bingo! It's now not showing. Thanks.
Guess it was just the timing
|
And why the other cancelled their post, no doubt
|
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| Author: | popsicle | | Posted: | Feb 28, 2024 10:22 | | Subject: | Re: What gives? | | Viewed: | 78 times | | Topic: | Feedback | |
|
| In Feedback, Biglesdug writes:
| | In Feedback, popsicle writes:
| | After reading a now cancelled post:
https://www.bricklink.com/message.asp?ID=1457020
In which the OP highlighted Carol’s first non positive (neutral) feedback in
over a staggering 25,000 orders, I noticed something: The neutral didn’t produce
an effect on Carol's percentage number displayed.
Has this suggestion been implemented?
https://www.bricklink.com/message.asp?ID=868453
Or is it that her order numbers are so large that the percentage affected can’t
be shown or formatted as is?
Two store banners, both with a single selling neutral
https://store.bricklink.com/carolannee
https://store.bricklink.com/par016
A very nice post about carolannee, btw. Here's my readied reply to it.
Carol was my inspiration early on here as to what a BL seller could become.
Her comms, packaging, listing practices, processing times, all exemplary. She
set the bar high for other BL sellers. I’m privileged to have gotten to know
her some personally over the years. A wonderful personality who happens to also
enjoy her garden
She and I trading location in a manner of speaking. We were in Olympia for years
while she was up in the Seattle area. Nearly at the same time, she and her hubby
moved down to Olympia where we lived, while we move up to the Seattle area where
they had just left. She also has been fazing out her inventory in order to close,
nearly as long as we have been
-popsicle
|
It most have been converted or removed? I am not seeing her have any neutrals.
|
Bingo! It's now not showing. Thanks.
Guess it was just the timing
|
|
| Author: | Biglesdug | | Posted: | Feb 28, 2024 10:15 | | Subject: | Re: What gives? | | Viewed: | 66 times | | Topic: | Feedback | |
|
| In Feedback, popsicle writes:
| | After reading a now cancelled post:
https://www.bricklink.com/message.asp?ID=1457020
In which the OP highlighted Carol’s first non positive (neutral) feedback in
over a staggering 25,000 orders, I noticed something: The neutral didn’t produce
an effect on Carol's percentage number displayed.
Has this suggestion been implemented?
https://www.bricklink.com/message.asp?ID=868453
Or is it that her order numbers are so large that the percentage affected can’t
be shown or formatted as is?
Two store banners, both with a single selling neutral
https://store.bricklink.com/carolannee
https://store.bricklink.com/par016
A very nice post about carolannee, btw. Here's my readied reply to it.
Carol was my inspiration early on here as to what a BL seller could become.
Her comms, packaging, listing practices, processing times, all exemplary. She
set the bar high for other BL sellers. I’m privileged to have gotten to know
her some personally over the years. A wonderful personality who happens to also
enjoy her garden
She and I trading location in a manner of speaking. We were in Olympia for years
while she was up in the Seattle area. Nearly at the same time, she and her hubby
moved down to Olympia where we lived, while we move up to the Seattle area where
they had just left. She also has been fazing out her inventory in order to close,
nearly as long as we have been
-popsicle
|
It most have been converted or removed? I am not seeing her have any neutrals.
|
|
| Author: | Tracyd | | Posted: | Feb 28, 2024 10:08 | | Subject: | Re: What gives? | | Viewed: | 72 times | | Topic: | Feedback | |
|
| In Feedback, popsicle writes:
| | After reading a now cancelled post:
https://www.bricklink.com/message.asp?ID=1457020
In which the OP highlighted Carol’s first non positive (neutral) feedback in
over a staggering 25,000 orders, I noticed something: The neutral didn’t produce
an effect on Carol's percentage number displayed.
Has this suggestion been implemented?
https://www.bricklink.com/message.asp?ID=868453
Or is it that her order numbers are so large that the percentage affected can’t
be shown or formatted as is?
Two store banners, both with a single selling neutral
https://store.bricklink.com/carolannee
https://store.bricklink.com/par016
A very nice post about carolannee, btw. Here's my readied reply to it.
Carol was my inspiration early on here as to what a BL seller could become.
Her comms, packaging, listing practices, processing times, all exemplary. She
set the bar high for other BL sellers. I’m privileged to have gotten to know
her some personally over the years. A wonderful personality who happens to also
enjoy her garden
She and I trading location in a manner of speaking. We were in Olympia for years
while she was up in the Seattle area. Nearly at the same time, she and her hubby
moved down to Olympia where we lived, while we move up to the Seattle area where
they had just left. She also has been fazing out her inventory in order to close,
nearly as long as we have been
-popsicle
|
Very well could be rounding.
|
|
| Author: | popsicle | | Posted: | Feb 28, 2024 10:03 | | Subject: | What gives? | | Viewed: | 486 times | | Topic: | Feedback | |
|
| After reading a now cancelled post:
https://www.bricklink.com/message.asp?ID=1457020
In which the OP highlighted Carol’s first non positive (neutral) feedback in
over a staggering 25,000 orders, I noticed something: The neutral didn’t produce
an effect on Carol's percentage number displayed.
Has this suggestion been implemented?
https://www.bricklink.com/message.asp?ID=868453
Or is it that her order numbers are so large that the percentage affected can’t
be shown or formatted as is?
Two store banners, both with a single selling neutral
https://store.bricklink.com/carolannee
https://store.bricklink.com/par016
A very nice post about carolannee, btw. Here's my readied reply to it.
Carol was my inspiration early on here as to what a BL seller could become.
Her comms, packaging, listing practices, processing times, all exemplary. She
set the bar high for other BL sellers. I’m privileged to have gotten to know
her some personally over the years. A wonderful personality who happens to also
enjoy her garden
She and I trading location in a manner of speaking. We were in Olympia for years
while she was up in the Seattle area. Nearly at the same time, she and her hubby
moved down to Olympia where we lived, while we move up to the Seattle area where
they had just left. She also has been fazing out her inventory in order to close,
nearly as long as we have been
-popsicle
|
|
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| Author: | Brickwilbo | | Posted: | Feb 24, 2024 05:08 | | Subject: | Re: Feedback löschen | | Viewed: | 47 times | | Topic: | Feedback | |
|
| In Feedback, rambo writes:
| | In Feedback, Nubs_Select writes:
Danke, da hab ich es versucht, funktioniert aber nicht!
|
Es sollte gleich funktionieren. Selekt "Feedback I Posted" und Bestellnummer
notieren.
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| Author: | Brickwilbo | | Posted: | Feb 24, 2024 05:02 | | Subject: | Re: Feedback löschen | | Viewed: | 31 times | | Topic: | Feedback | |
|
| In Feedback, rambo writes:
| | In Feedback, Nubs_Select writes:
Danke, da hab ich es versucht, funktioniert aber nicht!
|
Geht nur bis 30 Tagen.
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