Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | 1001bricks  | | Posted: | Apr 2, 2024 12:36 | | Subject: | Re: I tried an experiment, and it's 2 for 2. | | Viewed: | 52 times | | Topic: | Feedback | |
|
| In Feedback, jennnifer writes:
| | In Feedback, Saitobricks.ca writes:
| | In Feedback, jennnifer writes:
| | Also, it's BrickLink, not Bricklink.
|
bricklink, not BrickLink 
Look at the logo
|
You are looking at the wrong logo.  See the better one at the bottom of the
page. The new 'bricklink' logo (boring modern design without character
or reference to its source) was designed by someone who didn't even get the
correct proportions of a brick. It bothers me literally every time I see it.
Sigh...
|
But neither this one, WARNING, this is selling fake bricks!!!
https://www.bricklink.co.uk/
In fact... maybe WE are selling fake bricks apparently 
|
 |
| Author: | jennnifer | | Posted: | Apr 2, 2024 12:34 | | Subject: | Re: I tried an experiment, and it's 2 for 2. | | Viewed: | 61 times | | Topic: | Feedback | |
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| In Feedback, Saitobricks.ca writes:
| | In Feedback, jennnifer writes:
| | Also, it's BrickLink, not Bricklink.
|
bricklink, not BrickLink
Look at the logo
|
You are looking at the wrong logo. See the better one at the bottom of the
page. The new 'bricklink' logo (boring modern design without character
or reference to its source) was designed by someone who didn't even get the
correct proportions of a brick. It bothers me literally every time I see it.
Sigh...
~Jen
|
|
| Author: | 1001bricks | | Posted: | Apr 2, 2024 12:31 | | Subject: | Re: I tried an experiment, and it's 2 for 2. | | Viewed: | 44 times | | Topic: | Feedback | |
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| In Feedback, Saitobricks.ca writes:
| | In Feedback, jennnifer writes:
| | Also, it's BrickLink, not Bricklink.
|
bricklink, not BrickLink
Look at the logo
|
BrickLink.
|
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| Author: | Saitobricks.ca | | Posted: | Apr 2, 2024 12:25 | | Subject: | Re: I tried an experiment, and it's 2 for 2. | | Viewed: | 47 times | | Topic: | Feedback | |
|
| In Feedback, jennnifer writes:
| | Also, it's BrickLink, not Bricklink.
|
bricklink, not BrickLink
Look at the logo
|
| Author: | 1001bricks | | Posted: | Apr 2, 2024 12:01 | | Subject: | Re: I tried an experiment, and it's 2 for 2. | | Viewed: | 70 times | | Topic: | Feedback | |
|
| I don't print anything and send it with the order.
It's approx 10g CO2 to make a single sheet of paper, 2g to print it, and
the addition CO2 and various due to the fuel cost to ship it, plus the cost of
disposing or even recycling it...
Also, you may even get a non positive Feedback for doing this if you fell on
an ecologist buyer
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| Author: | Ziegelmeister | | Posted: | Apr 2, 2024 11:30 | | Subject: | Re: I tried an experiment, and it's 2 for 2. | | Viewed: | 63 times | | Topic: | Feedback | |
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| In Feedback, jennnifer writes:
| | Hello,
In my honest opinion, your letter is a bit wordy and goes well past the fundamentals
that a new user would need to be exposed to. Some users may appreciate the information,
some users may wonder why they need to read a wall of text to just order some
LEGO.
|
Yea, I knew I was in trouble when I had to pull the margin down an eighth of
an inch to fit it all. I'm tucking it away for a while and will revisit
it with fresh eyes towards the end of the month. Ideally I can boil it down
to a third of a page.
|
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| Author: | jennnifer | | Posted: | Apr 2, 2024 11:22 | | Subject: | Re: I tried an experiment, and it's 2 for 2. | | Viewed: | 66 times | | Topic: | Feedback | |
|
| Hello,
In my honest opinion, your letter is a bit wordy and goes well past the fundamentals
that a new user would need to be exposed to. Some users may appreciate the information,
some users may wonder why they need to read a wall of text to just order some
LEGO.
Also, it's BrickLink, not Bricklink.
Thanks,
~Jen
In Feedback, Ziegelmeister writes:
| | As we all know, getting buyers to reply to messages and/or leave feedback can
be brutal. I don't know if it's just me but my feedback response rate
fell off a cliff around early February. 83 orders and just 35 feedbacks which
drops well below the 60% rate most of us have.
I've had a few buyers with very high feedback numbers but they have left
___ZERO___ for other users. Those people are to far gone, so I decided to try
to tackle the problem with the new users.
I tend to get a lot of buyers with very low scores, so when I recently had a
few zero feedback users place orders, I decided to try something proactive and
drafted up this letter which was included in their package. Of the two I sent
it to so far, both followed the instructions. One even went back and added feedback
for other orders they placed. I sent my third one out today which is what prompted
me to go double check on the other two users.
And I know, I know, "don't worry about your feedback number more than
your feedback rating", but there are people out who see that number first
and assume that with experience comes better service and fewer hassles. It's
also just a few extra keystrokes of extra work to help improve the community
for everyone IMO.
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|
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| Author: | Ziegelmeister | | Posted: | Apr 1, 2024 23:37 | | Subject: | Re: I tried an experiment, and it's 2 for 2. | | Viewed: | 79 times | | Topic: | Feedback | |
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| In Feedback, Cob writes:
I do, and I tried adding something similar in early February but it didn’t have
the images. As a visual person, that’s how I learn, so I swapped back in the
original text and made this. I’d have to dig through the orders to see what
the outcome was. I don’t remember user id but they had a very uncommon first
name.
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| Author: | Cob | | Posted: | Apr 1, 2024 23:31 | | Subject: | Re: I tried an experiment, and it's 2 for 2. | | Viewed: | 74 times | | Topic: | Feedback | |
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| | | I decided to try something proactive and
drafted up this letter which was included in their package.
|
Do you send "Thank You, Drive Thru!" messages?
https://www.bricklink.com/orderDriveThru.asp
|
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| Author: | Ziegelmeister | | Posted: | Apr 1, 2024 23:09 | | Subject: | I tried an experiment, and it's 2 for 2. | | Viewed: | 280 times | | Topic: | Feedback | |
|
| As we all know, getting buyers to reply to messages and/or leave feedback can
be brutal. I don't know if it's just me but my feedback response rate
fell off a cliff around early February. 83 orders and just 35 feedbacks which
drops well below the 60% rate most of us have.
I've had a few buyers with very high feedback numbers but they have left
___ZERO___ for other users. Those people are to far gone, so I decided to try
to tackle the problem with the new users.
I tend to get a lot of buyers with very low scores, so when I recently had a
few zero feedback users place orders, I decided to try something proactive and
drafted up this letter which was included in their package. Of the two I sent
it to so far, both followed the instructions. One even went back and added feedback
for other orders they placed. I sent my third one out today which is what prompted
me to go double check on the other two users.
And I know, I know, "don't worry about your feedback number more than
your feedback rating", but there are people out who see that number first
and assume that with experience comes better service and fewer hassles. It's
also just a few extra keystrokes of extra work to help improve the community
for everyone IMO.
|
|
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| Author: | RONALDSLEGO | | Posted: | Mar 31, 2024 04:47 | | Subject: | Re: Remove feedback reminder | | Viewed: | 49 times | | Topic: | Feedback | |
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| Thanks that worked.
In Feedback, AntsScurrying writes:
| | In Feedback, RONALDSLEGO writes:
| | Hello,
There is 1 order waiting for feedback. I do not want to give feedback to this
order.
Is there a way to delete this reminder (1 order waiting for feedback) without
actual give feedback?
|
https://www.bricklink.com/mySettings.asp?viewFrom=P
Uncheck the feedback after completed box.
Hope that helps.
|
|
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| Author: | AntsScurrying | | Posted: | Mar 31, 2024 04:36 | | Subject: | Re: Remove feedback reminder | | Viewed: | 44 times | | Topic: | Feedback | |
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| In Feedback, RONALDSLEGO writes:
| | Hello,
There is 1 order waiting for feedback. I do not want to give feedback to this
order.
Is there a way to delete this reminder (1 order waiting for feedback) without
actual give feedback?
|
https://www.bricklink.com/mySettings.asp?viewFrom=P
Uncheck the feedback after completed box.
Hope that helps.
|
| Author: | RONALDSLEGO | | Posted: | Mar 31, 2024 04:25 | | Subject: | Remove feedback reminder | | Viewed: | 91 times | | Topic: | Feedback | |
|
| Hello,
There is 1 order waiting for feedback. I do not want to give feedback to this
order.
Is there a way to delete this reminder (1 order waiting for feedback) without
actual give feedback?
|
| Author: | wildchicken13 | | Posted: | Mar 29, 2024 00:39 | | Subject: | Re: 1001 bricks is almost there... | | Viewed: | 59 times | | Topic: | Feedback | |
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| In Feedback, molten.brick writes:
It's unfit
|
|
| Author: | molten.brick | | Posted: | Mar 23, 2024 12:13 | | Subject: | Re: 1001 bricks is almost there... | | Viewed: | 78 times | | Topic: | Feedback | |
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| Fullyfrog-spec
In Feedback, 1001bricks writes:
| | In Feedback, dicky writes:
| | In Feedback, macebobo writes:
| | ...50,000 feedback and the Violet brick.
|
Je dois bien dire que cela me donne le vertige - pas tellement le vertige du
nombre de commandes ou du nombre de pièces - mais celui du nombre des années.
Didier
|
C'est vrai Didier, ça fait un bail !
Et on a pas oublié ta présence tes conseils et ton aide, pile poil quand on en
avait besoin.
On a eu cette chance, ça aide beaucoup.
Donc, ici écrit: un énorme merci Didier.
Et à quand tu veux... un séjour dans le Sud de prévu ? Il y a de la place ici
!
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| Author: | JakeW | | Posted: | Mar 20, 2024 22:58 | | Subject: | Hidden "Feedback Removal Request" Not Helpful | | Viewed: | 75 times | | Topic: | Feedback | |
|
| Three months ago I received an order from "Australia's Best Bricks"
by STEEL. The shipping process was very troublesome as I required a tracking
number. After I reminded them by email several times, a few days later an incorrect
(useless) tracking number was sent to me. I never got the correct tracking number.
The package included material encouraging to quickly leave a positive review,
and I did so because I was in good spirits after finally receiving my package.
However after examining the pieces, I noticed the awful quality of the bricks
sent to me. Stickers were applied so badly they weren't even on the brick.
The included rubber band was already nearly broken and snapped within a few uses.
Bricks were dirtier than any other order I've seen, and I had to wash-out
what I assume was children's play-dough from some of the pieces.
I immediately wanted to remove my review, but after using this site since 2012
I had no idea there was a hidden ""Feedback Removal Request." Even
though I won't be able to repost my feedback, I would have greatly appreciated
removing my hasty positive feedback on a truly awful order. Its very disappointing
to me that "Feedback Removal Request" is hidden in the problem center
instead of where the feedback is. And perhaps more disappointing is the short
1 month period where the feature even works.
If you're going to hide a feature in the back corner of your website, putting
such a short timer on it almost guarantees no-one can remove their own reviews.
It saddens me that this site makes such a simple request so difficult. There
could be all kinds of good reasons people want to delete their reviews in the
future. Doing so shouldn't be so difficult to find and within such a small
time window.
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| Author: | SezaR | | Posted: | Mar 13, 2024 16:18 | | Subject: | Re: Unjustified Neutral Feedback | | Viewed: | 70 times | | Topic: | Feedback | |
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| In Feedback, yoavheskia writes:
| | In Feedback, yorbrick writes:
| | It looks like it is sorted now.
|
Yes, he changed his feedback to positive!
|
I went up to about 1200 feedbacks, all positives. Among those, about 15 of them
were neutral or negative. I had messaged buyer, showed them I was on their side
and made things right and they eventually removed feedback.
But my first neutral was given by someone who was firmly determined to keep it
neutral (for absurd reasons ).
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| Author: | yoavheskia | | Posted: | Mar 13, 2024 13:54 | | Subject: | Re: Unjustified Neutral Feedback | | Viewed: | 64 times | | Topic: | Feedback | |
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| | | You have some interesting stuff in your store
|
Thank you!
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| Author: | popsicle | | Posted: | Mar 13, 2024 13:29 | | Subject: | Re: Unjustified Neutral Feedback | | Viewed: | 57 times | | Topic: | Feedback | |
|
| In Feedback, yoavheskia writes:
| | In Feedback, yorbrick writes:
| | It looks like it is sorted now.
|
Yes, he changed his feedback to positive!
|
Well done.
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| Author: | yoavheskia | | Posted: | Mar 13, 2024 13:22 | | Subject: | Re: Unjustified Neutral Feedback | | Viewed: | 40 times | | Topic: | Feedback | |
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| | | Perhaps Israeli are not much interested in LEGO?
|
They are, but less then Europe, there are about 4300 members in Israel but not
many sellers though.
| |
Unless your buyer was in the Gaza strip, then you have a problem.
|
The poor people in Gaza don't have time for Lego these days
But few weeks ago I had a great order from Dubai!
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| Author: | yoavheskia | | Posted: | Mar 13, 2024 13:14 | | Subject: | Re: Unjustified Neutral Feedback | | Viewed: | 48 times | | Topic: | Feedback | |
|
| In Feedback, yorbrick writes:
| | It looks like it is sorted now.
|
Yes, he changed his feedback to positive!
|
| Author: | Nubs_Select | | Posted: | Mar 13, 2024 13:14 | | Subject: | Re: Unjustified Neutral Feedback | | Viewed: | 33 times | | Topic: | Feedback | |
|
| In Feedback, yorbrick writes:
| | It looks like it is sorted now.
|
Indeed! Time to celebrate with pizza!
|
| Author: | yorbrick | | Posted: | Mar 13, 2024 13:11 | | Subject: | Re: Unjustified Neutral Feedback | | Viewed: | 42 times | | Topic: | Feedback | |
|
| | It looks like it is sorted now. |
| Author: | SylvainLS | | Posted: | Mar 13, 2024 13:09 | | Subject: | Re: Unjustified Neutral Feedback | | Viewed: | 33 times | | Topic: | Feedback | |
|
| In Feedback, Leftoverbricks writes:
| | […]
For comparison The Netherlands is #18 and has 1241 stores.
|
Comparisons should be made to the group (by the way of means, medians, and other
indicators), not between two outlyers
|
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| Author: | yorbrick | | Posted: | Mar 13, 2024 13:06 | | Subject: | Re: Unjustified Neutral Feedback | | Viewed: | 35 times | | Topic: | Feedback | |
|
| In Feedback, yoavheskia writes:
| | Hi,
I got my first Neutral Feedback without any justification.
The buyer made the order at 17.2, I shipped it at 18.2 and he received it at
21.2
Although it took less then a week and although the Israeli PO is not under my
command (I wish it was!) the buyer gave me the following feedback:
Everything I asked for arrived, even the used one feels like new but the shipping
time takes quite a long time
I submitted Feedback Removal Request.
My questions are:
1. What to expect? The feedback will be cancel?
2. How long does it take normally?
Thanks,
Yoav
|
It won't be removed.
Just respond to it in a positive way, such as "The order was delivered four
days after it was placed." It shows you made no error, and it makes you look
good (and the buyer bad). It will be ignored if anyone looks at it.
|
|
| Author: | macebobo | | Posted: | Mar 13, 2024 13:02 | | Subject: | Re: Unjustified Neutral Feedback | | Viewed: | 39 times | | Topic: | Feedback | |
|
| In Feedback, zorbanj writes:
| | In Feedback, yoavheskia writes:
| |
No Amazon in Israel yet... I really don't understand what he was thinking
|
The 1st one always stings. It won't affect your sales, as you will see. Just
keep moving foward.
|
This is so true, but the sting fades with time and it can bring peace as well,
since you no longer have to worry about being seen as perfect.
I still do the same customer service as before my first non positive feedback,
I just do not worry (as much) anymore.
|
|
| Author: | zorbanj | | Posted: | Mar 13, 2024 12:59 | | Subject: | Re: Unjustified Neutral Feedback | | Viewed: | 30 times | | Topic: | Feedback | |
|
| In Feedback, yoavheskia writes:
| |
No Amazon in Israel yet... I really don't understand what he was thinking
|
The 1st one always stings. It won't affect your sales, as you will see. Just
keep moving foward.
|
|
| Author: | Leftoverbricks | | Posted: | Mar 13, 2024 12:59 | | Subject: | Re: Unjustified Neutral Feedback | | Viewed: | 37 times | | Topic: | Feedback | |
|
| In Feedback, yoavheskia writes:
| | Hi,
I got my first Neutral Feedback without any justification.
The buyer made the order at 17.2, I shipped it at 18.2 and he received it at
21.2
Although it took less then a week and although the Israeli PO is not under my
command (I wish it was!) the buyer gave me the following feedback:
Everything I asked for arrived, even the used one feels like new but the shipping
time takes quite a long time
I submitted Feedback Removal Request.
My questions are:
1. What to expect? The feedback will be cancel?
2. How long does it take normally?
Thanks,
Yoav
|
We do not often see sellers form Israel posting in the forum.
Currently there are only 11 Israeli shops on Bricklink: https://www.bricklink.com/browseStores.asp?countryID=IL
Which is strange: Israel is #25 on the world list of biggest economies (https://www.worldometers.info/gdp/gdp-by-country/)
For comparison The Netherlands is #18 and has 1241 stores.
Perhaps Israeli are not much interested in LEGO?
On topic: I wouldn't give it moo much thought. Some people are just very
impatient. Unless your buyer was in the Gaza strip, then you have a problem.
|
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| Author: | zorbanj | | Posted: | Mar 13, 2024 12:49 | | Subject: | Re: Unjustified Neutral Feedback | | Viewed: | 38 times | | Topic: | Feedback | |
|
| In Feedback, yoavheskia writes:
| |
No more 100% positive feedback when landing to my store 
|
You could contact the buyer and see id they'll reverse the feedback.
Failing that, you should reply to the buyer's feedback. I would reply in
English. You can also post your own feedback for the buyer. I see that the buyer
has zero feedback. If you leave a negative, the buyer's total feedback will
be minus 1 and the buyer won't be able to buy from any store with the "Disallow
members with negative feedback score to buy from my store" option enabled.
|
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| Author: | yoavheskia | | Posted: | Mar 13, 2024 12:47 | | Subject: | Re: Unjustified Neutral Feedback | | Viewed: | 33 times | | Topic: | Feedback | |
|
| | | Many people, including adults, have been conditioned by Amazon to expect things
to be delivered immediately.
|
No Amazon in Israel yet... I really don't understand what he was thinking
|
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| Author: | Tracyd | | Posted: | Mar 13, 2024 12:46 | | Subject: | Re: Unjustified Neutral Feedback | | Viewed: | 37 times | | Topic: | Feedback | |
|
| In Feedback, yoavheskia writes:
| | Hi,
I got my first Neutral Feedback without any justification.
The buyer made the order at 17.2, I shipped it at 18.2 and he received it at
21.2
Although it took less then a week and although the Israeli PO is not under my
command (I wish it was!) the buyer gave me the following feedback:
Everything I asked for arrived, even the used one feels like new but the shipping
time takes quite a long time
I submitted Feedback Removal Request.
My questions are:
1. What to expect? The feedback will be cancel?
2. How long does it take normally?
Thanks,
Yoav
|
It won't be removed based on all the forum posts by other sellers. But by
blocking new buyers you are blocking people with perfect feedback scores. 0
feedback means no negatives or neutrals.
Do not obsess over the perfect feedback score.
Answer his feedback truthfully and it shouldn't hurt you. I agree a neutral
should not lower your score, but it is not my decision to make. IF I am worried
about a less than perfect score, I look at the feedback left and their responses
to it. You have some interesting stuff in your store, people who are looking
for that will buy it even without the perfect score, as long as you answer the
bad feedback in a calm truthful manner. Shipping time isn't your fault unless
you don't process the order for days after it was made/paid.
|
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| Author: | zorbanj | | Posted: | Mar 13, 2024 12:44 | | Subject: | Re: Unjustified Neutral Feedback | | Viewed: | 34 times | | Topic: | Feedback | |
|
| In Feedback, Biglesdug writes:
| |
They think 4 days shipping is a long time? Sounds like a minor, most adults who
have ever purchased anything online wouldn't considered that a long time
for an order to be pulled, packed, shipped and delivered. Some people's expectations
are crazy.
|
Many people, including adults, have been conditioned by Amazon to expect things
to be delivered immediately.
|
|
| Author: | zorbanj | | Posted: | Mar 13, 2024 12:42 | | Subject: | Re: Unjustified Neutral Feedback | | Viewed: | 46 times | | Topic: | Feedback | |
|
| In Feedback, yoavheskia writes:
| | Hi,
I got my first Neutral Feedback without any justification.
The buyer made the order at 17.2, I shipped it at 18.2 and he received it at
21.2
Although it took less then a week and although the Israeli PO is not under my
command (I wish it was!) the buyer gave me the following feedback:
Everything I asked for arrived, even the used one feels like new but the shipping
time takes quite a long time
I submitted Feedback Removal Request.
My questions are:
1. What to expect? The feedback will be cancel?
2. How long does it take normally?
|
Very much doubt the feedback will be cancelled. If it is not cancelled, you will
be stuck with it forever. This is another textbook case of why neutral feedback
should not be included in a store's feedback percentage.
This thread may interest you:
https://www.bricklink.com/messageThread.asp?ID=354902
|
|
| Author: | Biglesdug | | Posted: | Mar 13, 2024 12:34 | | Subject: | Re: Unjustified Neutral Feedback | | Viewed: | 45 times | | Topic: | Feedback | |
|
| In Feedback, yoavheskia writes:
| | Hi,
I got my first Neutral Feedback without any justification.
The buyer made the order at 17.2, I shipped it at 18.2 and he received it at
21.2
Although it took less then a week and although the Israeli PO is not under my
command (I wish it was!) the buyer gave me the following feedback:
Everything I asked for arrived, even the used one feels like new but the shipping
time takes quite a long time
I submitted Feedback Removal Request.
My questions are:
1. What to expect? The feedback will be cancel?
2. How long does it take normally?
Thanks,
Yoav
|
They think 4 days shipping is a long time? Sounds like a minor, most adults who
have ever purchased anything online wouldn't considered that a long time
for an order to be pulled, packed, shipped and delivered. Some people's expectations
are crazy.
|
|
| Author: | yoavheskia | | Posted: | Mar 13, 2024 12:28 | | Subject: | Re: Unjustified Neutral Feedback | | Viewed: | 37 times | | Topic: | Feedback | |
|
| | | Another Amazon buyer expecting everyone else to have it delivered the next day.
|
I should not take orders from new members anymore
I will try to change my store settings
and of course block the buyer (i never did it before)
|
|
| Author: | yoavheskia | | Posted: | Mar 13, 2024 12:23 | | Subject: | Re: Unjustified Neutral Feedback | | Viewed: | 48 times | | Topic: | Feedback | |
|
| In Feedback, yoavheskia writes:
| | Hi,
I got my first Neutral Feedback without any justification.
The buyer made the order at 17.2, I shipped it at 18.2 and he received it at
21.2
Although it took less then a week and although the Israeli PO is not under my
command (I wish it was!) the buyer gave me the following feedback:
Everything I asked for arrived, even the used one feels like new but the shipping
time takes quite a long time
I submitted Feedback Removal Request.
My questions are:
1. What to expect? The feedback will be cancel?
2. How long does it take normally?
Thanks,
Yoav
|
No more 100% positive feedback when landing to my store
|
|
| Author: | popsicle | | Posted: | Mar 13, 2024 12:16 | | Subject: | Re: Unjustified Neutral Feedback | | Viewed: | 62 times | | Topic: | Feedback | |
|
| In Feedback, yoavheskia writes:
| | Hi,
I got my first Neutral Feedback without any justification.
The buyer made the order at 17.2, I shipped it at 18.2 and he received it at
21.2
Although it took less then a week and although the Israeli PO is not under my
command (I wish it was!) the buyer gave me the following feedback:
Everything I asked for arrived, even the used one feels like new but the shipping
time takes quite a long time
I submitted Feedback Removal Request.
My questions are:
1. What to expect? The feedback will be cancel?
2. How long does it take normally?
Thanks,
Yoav
|
Sorry to hear it. Through comms you can request of the member to remove their
own feedback left. Don't believe the feedback removal request will be acted
upon, it lacks grounds within the guidelines
Many just do not understand the impact "neutral" has on a seller's
profile. Understandable as it's in fact, not neutral.
Why I posted: https://www.bricklink.com/message.asp?ID=868453
-popsicle
|
|
| Author: | Stuart9 | | Posted: | Mar 13, 2024 12:04 | | Subject: | Re: Unjustified Neutral Feedback | | Viewed: | 60 times | | Topic: | Feedback | |
|
| Doubt the feedback will be removed.
Another Amazon buyer expecting everyone else to have it delivered the next day.
In Feedback, yoavheskia writes:
| | Hi,
I got my first Neutral Feedback without any justification.
The buyer made the order at 17.2, I shipped it at 18.2 and he received it at
21.2
Although it took less then a week and although the Israeli PO is not under my
command (I wish it was!) the buyer gave me the following feedback:
Everything I asked for arrived, even the used one feels like new but the shipping
time takes quite a long time
I submitted Feedback Removal Request.
My questions are:
1. What to expect? The feedback will be cancel?
2. How long does it take normally?
Thanks,
Yoav
|
|
|
| Author: | yoavheskia | | Posted: | Mar 13, 2024 11:58 | | Subject: | Unjustified Neutral Feedback | | Viewed: | 280 times | | Topic: | Feedback | |
|
| Hi,
I got my first Neutral Feedback without any justification.
The buyer made the order at 17.2, I shipped it at 18.2 and he received it at
21.2
Although it took less then a week and although the Israeli PO is not under my
command (I wish it was!) the buyer gave me the following feedback:
Everything I asked for arrived, even the used one feels like new but the shipping
time takes quite a long time
I submitted Feedback Removal Request.
My questions are:
1. What to expect? The feedback will be cancel?
2. How long does it take normally?
Thanks,
Yoav
|
|
| Author: | Saitobricks.ca | | Posted: | Mar 2, 2024 12:52 | | Subject: | Re: 24548189 | | Viewed: | 28 times | | Topic: | Feedback | |
|
| In Feedback, jcarroll writes:
| | Thank you for such a smooth transaction. I will be using this site in the future.
Again thank you
Jcarroll
|
Give the feedback to the seller please. They really would appreciate it.
|
| Author: | yorbrick | | Posted: | Mar 2, 2024 12:23 | | Subject: | Re: 24548189 | | Viewed: | 34 times | | Topic: | Feedback | |
|
| In Feedback, jcarroll writes:
| | Thank you for such a smooth transaction. I will be using this site in the future.
Again thank you
Jcarroll
|
So leave feedback for the seller.
|
| Author: | jcarroll | | Posted: | Mar 2, 2024 11:22 | | Subject: | 24548189 | | Viewed: | 108 times | | Topic: | Feedback | |
|
| Thank you for such a smooth transaction. I will be using this site in the future.
Again thank you
Jcarroll
|
| Author: | yorbrick | | Posted: | Feb 28, 2024 13:04 | | Subject: | Re: What gives? | | Viewed: | 83 times | | Topic: | Feedback | |
|
| If it is 1 neutral or negative in 20000+ total, it would be rounded up as it
would be 99.995. 1 in 19999 total rounds down to 99.99%, 1 in 20000 total rounds
up to 100.00%.
|
|
| Author: | popsicle | | Posted: | Feb 28, 2024 10:25 | | Subject: | Re: What gives? | | Viewed: | 77 times | | Topic: | Feedback | |
|
| In Feedback, popsicle writes:
| | In Feedback, Biglesdug writes:
| | In Feedback, popsicle writes:
| | After reading a now cancelled post:
https://www.bricklink.com/message.asp?ID=1457020
In which the OP highlighted Carol’s first non positive (neutral) feedback in
over a staggering 25,000 orders, I noticed something: The neutral didn’t produce
an effect on Carol's percentage number displayed.
Has this suggestion been implemented?
https://www.bricklink.com/message.asp?ID=868453
Or is it that her order numbers are so large that the percentage affected can’t
be shown or formatted as is?
Two store banners, both with a single selling neutral
https://store.bricklink.com/carolannee
https://store.bricklink.com/par016
A very nice post about carolannee, btw. Here's my readied reply to it.
Carol was my inspiration early on here as to what a BL seller could become.
Her comms, packaging, listing practices, processing times, all exemplary. She
set the bar high for other BL sellers. I’m privileged to have gotten to know
her some personally over the years. A wonderful personality who happens to also
enjoy her garden
She and I trading location in a manner of speaking. We were in Olympia for years
while she was up in the Seattle area. Nearly at the same time, she and her hubby
moved down to Olympia where we lived, while we move up to the Seattle area where
they had just left. She also has been fazing out her inventory in order to close,
nearly as long as we have been
-popsicle
|
It most have been converted or removed? I am not seeing her have any neutrals.
|
Bingo! It's now not showing. Thanks.
Guess it was just the timing
|
And why the other cancelled their post, no doubt
|
|
| Author: | popsicle | | Posted: | Feb 28, 2024 10:22 | | Subject: | Re: What gives? | | Viewed: | 78 times | | Topic: | Feedback | |
|
| In Feedback, Biglesdug writes:
| | In Feedback, popsicle writes:
| | After reading a now cancelled post:
https://www.bricklink.com/message.asp?ID=1457020
In which the OP highlighted Carol’s first non positive (neutral) feedback in
over a staggering 25,000 orders, I noticed something: The neutral didn’t produce
an effect on Carol's percentage number displayed.
Has this suggestion been implemented?
https://www.bricklink.com/message.asp?ID=868453
Or is it that her order numbers are so large that the percentage affected can’t
be shown or formatted as is?
Two store banners, both with a single selling neutral
https://store.bricklink.com/carolannee
https://store.bricklink.com/par016
A very nice post about carolannee, btw. Here's my readied reply to it.
Carol was my inspiration early on here as to what a BL seller could become.
Her comms, packaging, listing practices, processing times, all exemplary. She
set the bar high for other BL sellers. I’m privileged to have gotten to know
her some personally over the years. A wonderful personality who happens to also
enjoy her garden
She and I trading location in a manner of speaking. We were in Olympia for years
while she was up in the Seattle area. Nearly at the same time, she and her hubby
moved down to Olympia where we lived, while we move up to the Seattle area where
they had just left. She also has been fazing out her inventory in order to close,
nearly as long as we have been
-popsicle
|
It most have been converted or removed? I am not seeing her have any neutrals.
|
Bingo! It's now not showing. Thanks.
Guess it was just the timing
|
|
| Author: | Biglesdug | | Posted: | Feb 28, 2024 10:15 | | Subject: | Re: What gives? | | Viewed: | 66 times | | Topic: | Feedback | |
|
| In Feedback, popsicle writes:
| | After reading a now cancelled post:
https://www.bricklink.com/message.asp?ID=1457020
In which the OP highlighted Carol’s first non positive (neutral) feedback in
over a staggering 25,000 orders, I noticed something: The neutral didn’t produce
an effect on Carol's percentage number displayed.
Has this suggestion been implemented?
https://www.bricklink.com/message.asp?ID=868453
Or is it that her order numbers are so large that the percentage affected can’t
be shown or formatted as is?
Two store banners, both with a single selling neutral
https://store.bricklink.com/carolannee
https://store.bricklink.com/par016
A very nice post about carolannee, btw. Here's my readied reply to it.
Carol was my inspiration early on here as to what a BL seller could become.
Her comms, packaging, listing practices, processing times, all exemplary. She
set the bar high for other BL sellers. I’m privileged to have gotten to know
her some personally over the years. A wonderful personality who happens to also
enjoy her garden
She and I trading location in a manner of speaking. We were in Olympia for years
while she was up in the Seattle area. Nearly at the same time, she and her hubby
moved down to Olympia where we lived, while we move up to the Seattle area where
they had just left. She also has been fazing out her inventory in order to close,
nearly as long as we have been
-popsicle
|
It most have been converted or removed? I am not seeing her have any neutrals.
|
|
| Author: | Tracyd | | Posted: | Feb 28, 2024 10:08 | | Subject: | Re: What gives? | | Viewed: | 72 times | | Topic: | Feedback | |
|
| In Feedback, popsicle writes:
| | After reading a now cancelled post:
https://www.bricklink.com/message.asp?ID=1457020
In which the OP highlighted Carol’s first non positive (neutral) feedback in
over a staggering 25,000 orders, I noticed something: The neutral didn’t produce
an effect on Carol's percentage number displayed.
Has this suggestion been implemented?
https://www.bricklink.com/message.asp?ID=868453
Or is it that her order numbers are so large that the percentage affected can’t
be shown or formatted as is?
Two store banners, both with a single selling neutral
https://store.bricklink.com/carolannee
https://store.bricklink.com/par016
A very nice post about carolannee, btw. Here's my readied reply to it.
Carol was my inspiration early on here as to what a BL seller could become.
Her comms, packaging, listing practices, processing times, all exemplary. She
set the bar high for other BL sellers. I’m privileged to have gotten to know
her some personally over the years. A wonderful personality who happens to also
enjoy her garden
She and I trading location in a manner of speaking. We were in Olympia for years
while she was up in the Seattle area. Nearly at the same time, she and her hubby
moved down to Olympia where we lived, while we move up to the Seattle area where
they had just left. She also has been fazing out her inventory in order to close,
nearly as long as we have been
-popsicle
|
Very well could be rounding.
|
|
| Author: | popsicle | | Posted: | Feb 28, 2024 10:03 | | Subject: | What gives? | | Viewed: | 486 times | | Topic: | Feedback | |
|
| After reading a now cancelled post:
https://www.bricklink.com/message.asp?ID=1457020
In which the OP highlighted Carol’s first non positive (neutral) feedback in
over a staggering 25,000 orders, I noticed something: The neutral didn’t produce
an effect on Carol's percentage number displayed.
Has this suggestion been implemented?
https://www.bricklink.com/message.asp?ID=868453
Or is it that her order numbers are so large that the percentage affected can’t
be shown or formatted as is?
Two store banners, both with a single selling neutral
https://store.bricklink.com/carolannee
https://store.bricklink.com/par016
A very nice post about carolannee, btw. Here's my readied reply to it.
Carol was my inspiration early on here as to what a BL seller could become.
Her comms, packaging, listing practices, processing times, all exemplary. She
set the bar high for other BL sellers. I’m privileged to have gotten to know
her some personally over the years. A wonderful personality who happens to also
enjoy her garden
She and I trading location in a manner of speaking. We were in Olympia for years
while she was up in the Seattle area. Nearly at the same time, she and her hubby
moved down to Olympia where we lived, while we move up to the Seattle area where
they had just left. She also has been fazing out her inventory in order to close,
nearly as long as we have been
-popsicle
|
|
|
| Author: | Brickwilbo | | Posted: | Feb 24, 2024 05:08 | | Subject: | Re: Feedback löschen | | Viewed: | 47 times | | Topic: | Feedback | |
|
| In Feedback, rambo writes:
| | In Feedback, Nubs_Select writes:
Danke, da hab ich es versucht, funktioniert aber nicht!
|
Es sollte gleich funktionieren. Selekt "Feedback I Posted" und Bestellnummer
notieren.
|
| Author: | Brickwilbo | | Posted: | Feb 24, 2024 05:02 | | Subject: | Re: Feedback löschen | | Viewed: | 31 times | | Topic: | Feedback | |
|
| In Feedback, rambo writes:
| | In Feedback, Nubs_Select writes:
Danke, da hab ich es versucht, funktioniert aber nicht!
|
Geht nur bis 30 Tagen.
|
| Author: | rambo | | Posted: | Feb 24, 2024 04:04 | | Subject: | Re: Feedback löschen | | Viewed: | 40 times | | Topic: | Feedback | |
|
| In Feedback, Nubs_Select writes:
Danke, da hab ich es versucht, funktioniert aber nicht!
|
| Author: | rambo | | Posted: | Feb 24, 2024 03:06 | | Subject: | Feedback löschen | | Viewed: | 86 times | | Topic: | Feedback | |
|
| Kann mir bitte jemand sagen, wie ich ein Feedback löschen kann? Wollte natürlich
positiv bewerten und habe versehentlich neutral angetippt. Habe schon mehrfach
versucht Feedback löschen eingereicht, wird aber anscheinend nicht weiter geleitet.
LG Rambo
|
|
| Author: | acaciobernardo | | Posted: | Feb 22, 2024 19:34 | | Subject: | Re: Unfair feedback | | Viewed: | 83 times | | Topic: | Feedback | |
|
| In Feedback, peregrinator writes:
| | In Feedback, BricksTH4 writes:
| | For reference, you can remove your own feedback at https://www.bricklink.com/feedbackDel.asp
Having had a look, it's surprised me how long it's taken for the seller
to leave the negative, nearly 3 months after the neutral was originally posted.
|
The seller (deliberately or not) waited long enough so that the buyer can no
longer change his or her feedback.
|
Right 👍
|
|
| Author: | acaciobernardo | | Posted: | Feb 22, 2024 19:30 | | Subject: | Re: Unfair feedback | | Viewed: | 59 times | | Topic: | Feedback | |
|
| In Feedback, 1001bricks writes:
| | In Feedback, acaciobernardo writes:
| |
Thank you all. Fortunately and quickly, bricklink removed the negative feedback.
|
Wow! Russell's definitely the best here!
So happy for you, please have a good evening!
|
😊👍
|
| Author: | 1001bricks | | Posted: | Feb 22, 2024 14:31 | | Subject: | Re: Unfair feedback | | Viewed: | 45 times | | Topic: | Feedback | |
|
| In Feedback, acaciobernardo writes:
| |
Thank you all. Fortunately and quickly, bricklink removed the negative feedback.
|
Wow! Russell's definitely the best here!
So happy for you, please have a good evening!
|
|
| Author: | acaciobernardo | | Posted: | Feb 22, 2024 14:25 | | Subject: | Re: Unfair feedback | | Viewed: | 48 times | | Topic: | Feedback | |
|
| In Feedback, acaciobernardo writes:
| | Hello. I made a purchase from a user. The package never arrived, through the
post office I learned that it arrived in my country but that it cannot be delivered
because the address was wrong or incomplete. And that it had already been
returned to the sender. I contacted DHL and the only thing I could find out was
that it had already been delivered to the sender. At cost, the seller gave me
back the value of the set, despite saying on the bricklink page that he had returned
the whole thing. I lost money. Gave neutral feedback to the seller. The seller
gave me negative feedback claiming that I gave up on the purchase. I think the
feedback I was given was unfair. I hope the admin will refer to the entire conversation
exchanged between me and the seller and remove the only negative feedback I have.
I didn't give up on the order. It was a set that my daughter was missing
and bricklink knows that I ended up buying it from another user. (Whom I thank
as it was very kind)
|
Thank you all. Fortunately and quickly, bricklink removed the negative feedback.
I know it's just one, but I make every effort to make sure everything goes
smoothly in all the purchases I've made so far. Maybe I should have ignored
it, but I wasn't. Mainly because of the total arrogance and contempt of the
seller who did nothing to solve the problem. Thank you
|
|
| Author: | yorbrick | | Posted: | Feb 21, 2024 15:00 | | Subject: | Re: (Cancelled) | | Viewed: | 60 times | | Topic: | Feedback | |
|
| In Feedback, PupKiwi writes:
| | In Feedback, yorbrick writes:
| | | | I think that this is more of a Bricklink problem as a neutral feedback shouldn't
affect your rating. It was great, but it wasn't bad, so why treat it as a
bad thing?
|
It isn't treated as a bad thing. It is also not a good thing, so doesn't
count as praise.
Email the buyer and ask them to stop doing it. If no response, stop list them,
and inform all sellers you are friendly with so they stoplist them.
|
It's not an buyer I had to deal with, but I'm letting all sellers on
here know to expect a neutral if they order from you.
|
If sellers place an order then in that case they are a buyer. And why would I
leave them a neutral?
|
|
| Author: | PupKiwi | | Posted: | Feb 21, 2024 14:47 | | Subject: | Re: (Cancelled) | | Viewed: | 56 times | | Topic: | Feedback | |
|
| In Feedback, yorbrick writes:
| | | | I think that this is more of a Bricklink problem as a neutral feedback shouldn't
affect your rating. It was great, but it wasn't bad, so why treat it as a
bad thing?
|
It isn't treated as a bad thing. It is also not a good thing, so doesn't
count as praise.
Email the buyer and ask them to stop doing it. If no response, stop list them,
and inform all sellers you are friendly with so they stoplist them.
|
It's not an buyer I had to deal with, but I'm letting all sellers on
here know to expect a neutral if they order from you.
|
|
| Author: | 1001bricks | | Posted: | Feb 21, 2024 14:32 | | Subject: | Re: Please beware of this buyer | | Viewed: | 139 times | | Topic: | Feedback | |
|
| In Feedback, carterfairlie writes:
| | In Feedback, 1001bricks writes:
| | In Feedback, PupKiwi writes:
| | They have been leaving neutral on every order so far
|
Please contact him instead of posting?
|
Sorry about not communicating. I couldn't access my account. However, I might
still be willing to purchase from you. I will ultimately decide if I purchase
from you, today.
|
I'm not sure who you are - sorry if I've forgotten the context - but
thank you anyway, and you're very welcome of course!
|
|
| Author: | yorbrick | | Posted: | Feb 21, 2024 13:48 | | Subject: | Re: (Cancelled) | | Viewed: | 64 times | | Topic: | Feedback | |
|
| | | I think that this is more of a Bricklink problem as a neutral feedback shouldn't
affect your rating. It was great, but it wasn't bad, so why treat it as a
bad thing?
|
It isn't treated as a bad thing. It is also not a good thing, so doesn't
count as praise.
Email the buyer and ask them to stop doing it. If no response, stop list them,
and inform all sellers you are friendly with so they stoplist them.
|
|
| Author: | carterfairlie | | Posted: | Feb 21, 2024 13:47 | | Subject: | Re: Please beware of this buyer | | Viewed: | 88 times | | Topic: | Feedback | |
|
| In Feedback, 1001bricks writes:
| | In Feedback, PupKiwi writes:
| | They have been leaving neutral on every order so far
|
Please contact him instead of posting?
|
Sorry about not communicating. I couldn't access my account. However, I might
still be willing to purchase from you. I will ultimately decide if I purchase
from you, today.
|
|
| Author: | PlanetEarthToys | | Posted: | Feb 21, 2024 13:32 | | Subject: | Re: (Cancelled) | | Viewed: | 74 times | | Topic: | Feedback | |
|
| In Feedback, PupKiwi writes:
| | In Feedback, runner.caller writes:
| | In Feedback, PupKiwi writes:
I see this has been canceled because spreading awareness using a username in
the BL forum is a bigger issue than the source of the problem.
Hopefully the message in the discord server reaches a bigger audience...
|
If anyone is curious, the user is BrickDL and they are based in the US.
I think that this is more of a Bricklink problem as a neutral feedback shouldn't
affect your rating. It was great, but it wasn't bad, so why treat it as a
bad thing?
|
the order id #'s are fascinating......
that's pretty fast
|
|
| Author: | PupKiwi | | Posted: | Feb 21, 2024 13:22 | | Subject: | Re: (Cancelled) | | Viewed: | 87 times | | Topic: | Feedback | |
|
| In Feedback, runner.caller writes:
| | In Feedback, PupKiwi writes:
I see this has been canceled because spreading awareness using a username in
the BL forum is a bigger issue than the source of the problem.
Hopefully the message in the discord server reaches a bigger audience...
|
If anyone is curious, the user is BrickDL and they are based in the US.
I think that this is more of a Bricklink problem as a neutral feedback shouldn't
affect your rating. It was great, but it wasn't bad, so why treat it as a
bad thing?
|
|
|
| Author: | runner.caller | | Posted: | Feb 21, 2024 13:04 | | Subject: | Re: (Cancelled) | | Viewed: | 84 times | | Topic: | Feedback | |
|
| In Feedback, PupKiwi writes:
I see this has been canceled because spreading awareness using a username in
the BL forum is a bigger issue than the source of the problem.
Hopefully the message in the discord server reaches a bigger audience...
|
| Author: | 1001bricks | | Posted: | Feb 21, 2024 12:55 | | Subject: | Re: Please beware of this buyer | | Viewed: | 114 times | | Topic: | Feedback | |
|
| In Feedback, PupKiwi writes:
| | They have been leaving neutral on every order so far
|
Please contact him instead of posting?
|
|
| Author: | ghyde | | Posted: | Feb 18, 2024 15:06 | | Subject: | Re: Unfair feedback | | Viewed: | 74 times | | Topic: | Feedback | |
|
| In Feedback, peregrinator writes:
| | In Feedback, BricksTH4 writes:
| | For reference, you can remove your own feedback at https://www.bricklink.com/feedbackDel.asp
Having had a look, it's surprised me how long it's taken for the seller
to leave the negative, nearly 3 months after the neutral was originally posted.
|
The seller (deliberately or not) waited long enough so that the buyer can no
longer change his or her feedback.
|
Would this affect removal of the seller's feedback?
I think not, it is a retaliatory feedback from the seller.
Cheers ...
ghyde
|
|
| Author: | peregrinator | | Posted: | Feb 18, 2024 14:52 | | Subject: | Re: Unfair feedback | | Viewed: | 61 times | | Topic: | Feedback | |
|
| In Feedback, BricksTH4 writes:
| | For reference, you can remove your own feedback at https://www.bricklink.com/feedbackDel.asp
Having had a look, it's surprised me how long it's taken for the seller
to leave the negative, nearly 3 months after the neutral was originally posted.
|
The seller (deliberately or not) waited long enough so that the buyer can no
longer change his or her feedback.
|
|
| Author: | BricksTH4 | | Posted: | Feb 18, 2024 13:28 | | Subject: | Re: Unfair feedback | | Viewed: | 72 times | | Topic: | Feedback | |
|
| In Feedback, yorbrick writes:
| | In Feedback, acaciobernardo writes:
| | Hello. I made a purchase from a user. The package never arrived, through the
post office I learned that it arrived in my country but that it cannot be delivered
because the address was wrong or incomplete. And that it had already been
returned to the sender. I contacted DHL and the only thing I could find out was
that it had already been delivered to the sender. At cost, the seller gave me
back the value of the set, despite saying on the bricklink page that he had returned
the whole thing. I lost money. Gave neutral feedback to the seller. The seller
gave me negative feedback claiming that I gave up on the purchase. I think the
feedback I was given was unfair. I hope the admin will refer to the entire conversation
exchanged between me and the seller and remove the only negative feedback I have.
I didn't give up on the order. It was a set that my daughter was missing
and bricklink knows that I ended up buying it from another user. (Whom I thank
as it was very kind)
|
You can cancel your feedback and leave them a negative. Then file a complaint
at paypal for any remainder of the cost, if you paid that way.
|
For reference, you can remove your own feedback at https://www.bricklink.com/feedbackDel.asp
Having had a look, it's surprised me how long it's taken for the seller
to leave the negative, nearly 3 months after the neutral was originally posted.
|
|
| Author: | 1001bricks | | Posted: | Feb 18, 2024 13:15 | | Subject: | Re: Unfair feedback | | Viewed: | 66 times | | Topic: | Feedback | |
|
| In Feedback, acaciobernardo writes:
| | Hello. I made a purchase from a user. The package never arrived, through the
post office I learned that it arrived in my country but that it cannot be delivered
because the address was wrong or incomplete. And that it had already been
returned to the sender. I contacted DHL and the only thing I could find out was
that it had already been delivered to the sender. At cost, the seller gave me
back the value of the set, despite saying on the bricklink page that he had returned
the whole thing. I lost money. Gave neutral feedback to the seller. The seller
gave me negative feedback claiming that I gave up on the purchase. I think the
feedback I was given was unfair. I hope the admin will refer to the entire conversation
exchanged between me and the seller and remove the only negative feedback I have.
|
I'm sorry but while you're right, there's no reason to remove this
Feedback.
The (bad) seller is allowed to think at this as a negative transaction.
You could remove your feedback if you gave it less than 30 days ago, and give
him a negative also
Apart this, it won't be changed.
Note you could also Reply to the feedback, it's important if someone reads
it.
Much more, don't worry - Sellers do NOT read the buyers feedbacks, epescially
when you've 60... It could be a problem if you were "-1" for example,
but at 60 really nobody cares.
Don't worry, set this seller as Least Favorite and forget it.
|
|
| Author: | yorbrick | | Posted: | Feb 18, 2024 13:14 | | Subject: | Re: Unfair feedback | | Viewed: | 66 times | | Topic: | Feedback | |
|
| In Feedback, acaciobernardo writes:
| | Hello. I made a purchase from a user. The package never arrived, through the
post office I learned that it arrived in my country but that it cannot be delivered
because the address was wrong or incomplete. And that it had already been
returned to the sender. I contacted DHL and the only thing I could find out was
that it had already been delivered to the sender. At cost, the seller gave me
back the value of the set, despite saying on the bricklink page that he had returned
the whole thing. I lost money. Gave neutral feedback to the seller. The seller
gave me negative feedback claiming that I gave up on the purchase. I think the
feedback I was given was unfair. I hope the admin will refer to the entire conversation
exchanged between me and the seller and remove the only negative feedback I have.
I didn't give up on the order. It was a set that my daughter was missing
and bricklink knows that I ended up buying it from another user. (Whom I thank
as it was very kind)
|
You can cancel your feedback and leave them a negative. Then file a complaint
at paypal for any remainder of the cost, if you paid that way.
|
|
| Author: | acaciobernardo | | Posted: | Feb 18, 2024 09:48 | | Subject: | Unfair feedback | | Viewed: | 253 times | | Topic: | Feedback | |
|
| Hello. I made a purchase from a user. The package never arrived, through the
post office I learned that it arrived in my country but that it cannot be delivered
because the address was wrong or incomplete. And that it had already been
returned to the sender. I contacted DHL and the only thing I could find out was
that it had already been delivered to the sender. At cost, the seller gave me
back the value of the set, despite saying on the bricklink page that he had returned
the whole thing. I lost money. Gave neutral feedback to the seller. The seller
gave me negative feedback claiming that I gave up on the purchase. I think the
feedback I was given was unfair. I hope the admin will refer to the entire conversation
exchanged between me and the seller and remove the only negative feedback I have.
I didn't give up on the order. It was a set that my daughter was missing
and bricklink knows that I ended up buying it from another user. (Whom I thank
as it was very kind)
|
|
| Author: | Nubs_Select | | Posted: | Feb 16, 2024 14:59 | | Subject: | Re: tussle for a tax refund - negative feedback | | Viewed: | 50 times | | Topic: | Feedback | |
|
| In Feedback, ghyde writes:
| | In Feedback, peregrinator writes:
| | In Feedback, Nubs_Select writes:
| | If you don’t see the sellers gst/hst number on the invoice similar to the picture
|
*drains Nub's account*
thanks
|
Good luck draining a tax account, the government officials will want their money!
🍕🍕🍕
Cheers ...
ghyde
|
this number is fully public kinda like a username
|
| Author: | Nubs_Select | | Posted: | Feb 16, 2024 14:53 | | Subject: | Re: tussle for a tax refund - negative feedback | | Viewed: | 44 times | | Topic: | Feedback | |
|
| In Feedback, peregrinator writes:
| | In Feedback, Nubs_Select writes:
| | If you don’t see the sellers gst/hst number on the invoice similar to the picture
|
*drains Nub's account*
thanks
|
|
| Author: | ghyde | | Posted: | Feb 16, 2024 14:41 | | Subject: | Re: tussle for a tax refund - negative feedback | | Viewed: | 38 times | | Topic: | Feedback | |
|
| In Feedback, peregrinator writes:
| | In Feedback, Nubs_Select writes:
| | If you don’t see the sellers gst/hst number on the invoice similar to the picture
|
*drains Nub's account*
thanks
|
Good luck draining a tax account, the government officials will want their money!
🍕🍕🍕
Cheers ...
ghyde
|
| Author: | peregrinator | | Posted: | Feb 16, 2024 14:23 | | Subject: | Re: tussle for a tax refund - negative feedback | | Viewed: | 45 times | | Topic: | Feedback | |
|
| In Feedback, Nubs_Select writes:
| | If you don’t see the sellers gst/hst number on the invoice similar to the picture
|
*drains Nub's account*
thanks
|
| Author: | TeeBoxLu | | Posted: | Feb 16, 2024 13:11 | | Subject: | Re: tussle for a tax refund - negative feedback | | Viewed: | 56 times | | Topic: | Feedback | |
|
| In Feedback, Nubs_Select writes:
| | If you don’t see the sellers gst/hst number on the invoice similar to the picture
below then they are breaking the law and you can report them to the cra who is
one of the few government organizations who absolutely loves receiving tips like
this to hunt down
|
Thanks a lot. I think I will do this. You are are helpful too. LU
|
|
| Author: | Nubs_Select | | Posted: | Feb 16, 2024 12:40 | | Subject: | Re: tussle for a tax refund - negative feedback | | Viewed: | 58 times | | Topic: | Feedback | |
|
| If you don’t see the sellers gst/hst number on the invoice similar to the picture
below then they are breaking the law and you can report them to the cra who is
one of the few government organizations who absolutely loves receiving tips like
this to hunt down
|
|
| Author: | jbroman | | Posted: | Feb 16, 2024 12:35 | | Subject: | Re: tussle for a tax refund - negative feedback | | Viewed: | 41 times | | Topic: | Feedback | |
|
| In Feedback, TeeBoxLu writes:
| | . Does this person even have a registered GST or HST number??
|
He must show the GST number on the invoice
|
|
| Author: | TeeBoxLu | | Posted: | Feb 16, 2024 12:34 | | Subject: | Re: tussle for a tax refund - negative feedback | | Viewed: | 43 times | | Topic: | Feedback | |
|
| In Feedback, 1001bricks writes:
| | In Feedback, TeeBoxLu writes:
| | I only skimmed through the terms and conditions on a recently placed order. I
did not go to the splash page at all. OOOPSIE ... my bad. This CDN Ontario store
states on his splash page in red he will charge everyone 13% tax. When questioned,
I was told told, in no uncertain terms (lol), that his terms are his terms. Too
bad for me. It went back and forth and I suggested that he could do the right
thing and change his terms and conditions and conform to the lawful tax laws
of his province and country. That is not going to happen. I mentioned it again
in clearer words. I finally got him to refund some taxes paid. Does this person
even have a registered GST or HST number? Can I ask him that?
|
I guess it must be a pro Shop, then you're allowed to ask for their pro references.
Here for example, they MUST be displayed to the public.
| | Does he have to
answer? Does this person think that collecting his extra 8% on every single out
of province order his rightful tip? Does he think it is right to dupe unsuspecting
and unknowing customers? He is not the only store in Ontario that is collecting
extra cash in what I believe to be a low and underhanded manner. I wish I could
stop them. I can warn others about this particular store in my feedback. He will
probably counter with a lie of some kind and just keep on with these petty thefts.
So ... your thoughts ... or better yet ... creative and constructive solutions?
|
IIRC I already told you?
If you think it could be an unlawful tax colection, DO report this shop using
the member report page AND opening a helpdesk ticket.
|
Oh yes, thanks again. You are helpful. I will use your previous link. LU
|
|
| Author: | 1001bricks | | Posted: | Feb 16, 2024 12:24 | | Subject: | Re: tussle for a tax refund - negative feedback | | Viewed: | 51 times | | Topic: | Feedback | |
|
| In Feedback, TeeBoxLu writes:
| | I only skimmed through the terms and conditions on a recently placed order. I
did not go to the splash page at all. OOOPSIE ... my bad. This CDN Ontario store
states on his splash page in red he will charge everyone 13% tax. When questioned,
I was told told, in no uncertain terms (lol), that his terms are his terms. Too
bad for me. It went back and forth and I suggested that he could do the right
thing and change his terms and conditions and conform to the lawful tax laws
of his province and country. That is not going to happen. I mentioned it again
in clearer words. I finally got him to refund some taxes paid. Does this person
even have a registered GST or HST number? Can I ask him that?
|
I guess it must be a pro Shop, then you're allowed to ask for their pro references.
Here for example, they MUST be displayed to the public.
| | Does he have to
answer? Does this person think that collecting his extra 8% on every single out
of province order his rightful tip? Does he think it is right to dupe unsuspecting
and unknowing customers? He is not the only store in Ontario that is collecting
extra cash in what I believe to be a low and underhanded manner. I wish I could
stop them. I can warn others about this particular store in my feedback. He will
probably counter with a lie of some kind and just keep on with these petty thefts.
So ... your thoughts ... or better yet ... creative and constructive solutions?
|
IIRC I already told you?
If you think it could be an unlawful tax colection, DO report this shop using
the member report page AND opening a helpdesk ticket.
|
|
| Author: | TeeBoxLu | | Posted: | Feb 16, 2024 11:50 | | Subject: | tussle for a tax refund - negative feedback | | Viewed: | 182 times | | Topic: | Feedback | |
|
| I only skimmed through the terms and conditions on a recently placed order. I
did not go to the splash page at all. OOOPSIE ... my bad. This CDN Ontario store
states on his splash page in red he will charge everyone 13% tax. When questioned,
I was told told, in no uncertain terms (lol), that his terms are his terms. Too
bad for me. It went back and forth and I suggested that he could do the right
thing and change his terms and conditions and conform to the lawful tax laws
of his province and country. That is not going to happen. I mentioned it again
in clearer words. I finally got him to refund some taxes paid. Does this person
even have a registered GST or HST number? Can I ask him that? Does he have to
answer? Does this person think that collecting his extra 8% on every single out
of province order his rightful tip? Does he think it is right to dupe unsuspecting
and unknowing customers? He is not the only store in Ontario that is collecting
extra cash in what I believe to be a low and underhanded manner. I wish I could
stop them. I can warn others about this particular store in my feedback. He will
probably counter with a lie of some kind and just keep on with these petty thefts.
So ... your thoughts ... or better yet ... creative and constructive solutions?
|
|
| Author: | 1001bricks | | Posted: | Feb 13, 2024 18:45 | | Subject: | Re: Feedback Extortion | | Viewed: | 69 times | | Topic: | Feedback | |
|
| In Feedback, Adjour writes:
| | In Feedback, 1001bricks writes:
| | In Feedback, TimsBrickHouse writes:
| | I had a buyer leave negative feedback. In his email message he writes, "If
this is not dealt with appropriately I will be forced to leave my first negative
review of a Bricklink thus far."
|
Seeing your FB profile, you may have a communication problem, at least.
Just like this forum post: you could have FIXED the problem instead of posting
and asking for a removal - that may not even be necessary if the buyer's
comprehensive...
|
no no, didn't you see his post? His buyers just need to relax because
he refuses to piss on himself by being kind to them. Messy.
|
What I can see is that he's getting ALSO a negative feedback in forum
|
|
| Author: | Adjour | | Posted: | Feb 13, 2024 17:39 | | Subject: | Re: Feedback Extortion | | Viewed: | 72 times | | Topic: | Feedback | |
|
| In Feedback, 1001bricks writes:
| | In Feedback, TimsBrickHouse writes:
| | I had a buyer leave negative feedback. In his email message he writes, "If
this is not dealt with appropriately I will be forced to leave my first negative
review of a Bricklink thus far."
|
Seeing your FB profile, you may have a communication problem, at least.
Just like this forum post: you could have FIXED the problem instead of posting
and asking for a removal - that may not even be necessary if the buyer's
comprehensive...
|
no no, didn't you see his post? His buyers just need to relax because
he refuses to piss on himself by being kind to them. Messy.
|
|
| Author: | yorbrick | | Posted: | Feb 13, 2024 17:03 | | Subject: | Re: Feedback Extortion | | Viewed: | 64 times | | Topic: | Feedback | |
|
| | |
Seeing your FB profile, you may have a communication problem, at least.
|
And from the feedback they leave they have an even bigger problem.
|
|
| Author: | Adjour | | Posted: | Feb 13, 2024 15:38 | | Subject: | Re: Feedback Extortion | | Viewed: | 54 times | | Topic: | Feedback | |
|
| In Feedback, wildchicken13 writes:
| | In Feedback, enig writes:
| | I get what you are saying. What I had in mind were the situations where seller
is either non-responsive, not following with his or her proposed solutions for
weeks, or offering a solution that is completely unsuitable.
I might still be willing to accept the fact that a mistake has been made and
allow the seller to address it. Before leaving a negative feedback I might message
the seller, letting know my intentions in advance. Not meant as a threat, but
more as a last-resort in an effort to get the seller's attention.
How it is worse than leaving a negative FB right away?
|
I think what infinibrix is saying is that buyers shouldn't have to threaten
to leave negative feedback in order to get the seller to perform their basic
responsibilities. If you have to threaten negative feedback to get the seller
to act, then they already deserve it.
Of course, what deserves negative feedback is very subjective. I wouldn't
leave negative feedback if my order is mostly complete yet missing a few small
pieces, but some buyers are more forgiving of small mistakes than others.
|
If you haven't looked at this stores Feedback. I'm inclined to side with
the buyer here. Also the horrible childish replies to the upset customers tells
me all I need to know.
OP you are the problem, not your buyers. I've literally never, not once had
a customers complain about quality of parts sent and you have, Alot.
The idea that you have some sort of "gotcha" on this buyer is, yeesh
|
|
| Author: | SylvainLS | | Posted: | Feb 13, 2024 14:43 | | Subject: | Re: Feedback Extortion | | Viewed: | 55 times | | Topic: | Feedback | |
|
| In Feedback, macebobo writes:
| | […]
| | | | What if the seller sent me mustard?
|
You thank them profusely and run to the bank to put in your safe!
|
Even if it is French's or Heinz plain yellow mustard?
|
The bank and I aren’t responsible if you put knockoffs in your safe.
|
|
| Author: | macebobo | | Posted: | Feb 13, 2024 14:28 | | Subject: | Re: Feedback Extortion | | Viewed: | 47 times | | Topic: | Feedback | |
|
| In Feedback, SylvainLS writes:
| | In Feedback, Nubs_Select writes:
| | | | Of course, what deserves negative feedback is very subjective. I wouldn't
leave negative feedback if my order is mostly complete yet missing a few small
pieces, but some buyers are more forgiving of small mistakes than others.
|
What if the seller sent me mustard?
|
You thank them profusely and run to the bank to put in your safe!
|
Even if it is French's or Heinz plain yellow mustard?
|
|
| Author: | popsicle | | Posted: | Feb 13, 2024 14:04 | | Subject: | Re: Feedback Extortion | | Viewed: | 111 times | | Topic: | Feedback | |
|
| In Feedback, TimsBrickHouse writes:
| | I had a buyer leave negative feedback. In his email message he writes, "If
this is not dealt with appropriately I will be forced to leave my first negative
review of a Bricklink thus far."
|
| | To me this is clearly extortion and against policy, correct?
|
Yes, extortion is delineated as a valid feedback removal request. Though I'd
imagine the term “extortion” would be open to broad interpretation in any such
request. It seems to me the site’s intended use of the term within that specific
context, is more straight-forwardness of action. More deliberate quid pro quo
interpretation to be considered an offense, iow.
Otherwise, you could imagine the site bombarded with such requests behind that
which is a more common occurrence between members than the other interpretation
might be. But who knows... I clearly don’t
| |
I put in for feedback removal, does BL Admin look at the email messages to determine
if it can be removed or just the feedback itself? I hope they look at everything.
There was nowhere to write anything when i asked for removal.
|
|
|
| Author: | 1001bricks | | Posted: | Feb 13, 2024 13:04 | | Subject: | Re: Feedback Extortion | | Viewed: | 73 times | | Topic: | Feedback | |
|
| In Feedback, TimsBrickHouse writes:
| | I had a buyer leave negative feedback. In his email message he writes, "If
this is not dealt with appropriately I will be forced to leave my first negative
review of a Bricklink thus far."
|
Seeing your FB profile, you may have a communication problem, at least.
Just like this forum post: you could have FIXED the problem instead of posting
and asking for a removal - that may not even be necessary if the buyer's
comprehensive...
|
|
| Author: | 1001bricks | | Posted: | Feb 13, 2024 13:01 | | Subject: | Re: Feedback Extortion | | Viewed: | 43 times | | Topic: | Feedback | |
|
| In Feedback, SylvainLS writes:
| | In Feedback, Nubs_Select writes:
| | | | Of course, what deserves negative feedback is very subjective. I wouldn't
leave negative feedback if my order is mostly complete yet missing a few small
pieces, but some buyers are more forgiving of small mistakes than others.
|
What if the seller sent me mustard?
|
You thank them profusely and run to the bank to put in your safe!
|
^ this!
|
|
| Author: | TimsBrickHouse | | Posted: | Feb 13, 2024 12:42 | | Subject: | Re: Feedback Extortion | | Viewed: | 62 times | | Topic: | Feedback | |
|
| In Feedback, Figitentiary writes:
| | In Feedback, TimsBrickHouse writes:
| | I had a buyer leave negative feedback. In his email message he writes, "If
this is not dealt with appropriately I will be forced to leave my first negative
review of a Bricklink thus far." To me this is clearly extortion and against
policy, correct?
I put in for feedback removal, does BL Admin look at the email messages to determine
if it can be removed or just the feedback itself? I hope they look at everything.
There was nowhere to write anything when i asked for removal.
|
How is it feedback extortion... simply because YOU say so? I don't think
it works like that either? You don't even say what actually happened, so
readers can decide for themselves if the trans. warranted negative feedback?
Were the parts described accurately & accordingly? Were they ALL included? Did
you respond, in a timely enough fashion, for the buyer? That's why it's
called FEEDBACK... it's supposed to be subjective.
|
I guess every buyer is the most upright citizen and they don't ask far to
much than what is expected of the seller? I think we ALL have had an "UNREASONABLE"
buyer. Everyone also thinks the way they handle things is the right way, just
because i did not roll over a piss on my self for an unreasonable buyer doesn't
mean i did anything wrong or right for that matter.....
How is it feedback extortion... simply because YOU say so? No,
this is why i asked the question if BL would consider it extortion, and if they
look at the email(ON BL) to take it into consideration.....nothing more.....people
need to relax!!
|
|
| Author: | wildchicken13 | | Posted: | Feb 13, 2024 12:35 | | Subject: | Re: Feedback Extortion | | Viewed: | 46 times | | Topic: | Feedback | |
|
| In Feedback, Nubs_Select writes:
| | What if the seller sent me mustard?
|
You leave a scathing review and call the bank to get your money back!
|
| Author: | Nubs_Select | | Posted: | Feb 13, 2024 12:29 | | Subject: | Re: Feedback Extortion | | Viewed: | 43 times | | Topic: | Feedback | |
|
| In Feedback, SylvainLS writes:
| | In Feedback, Nubs_Select writes:
| | | | Of course, what deserves negative feedback is very subjective. I wouldn't
leave negative feedback if my order is mostly complete yet missing a few small
pieces, but some buyers are more forgiving of small mistakes than others.
|
What if the seller sent me mustard?
|
You thank them profusely and run to the bank to put in your safe!
|
|
|
| Author: | SylvainLS | | Posted: | Feb 13, 2024 12:23 | | Subject: | Re: Feedback Extortion | | Viewed: | 45 times | | Topic: | Feedback | |
|
| In Feedback, Nubs_Select writes:
| | | | Of course, what deserves negative feedback is very subjective. I wouldn't
leave negative feedback if my order is mostly complete yet missing a few small
pieces, but some buyers are more forgiving of small mistakes than others.
|
What if the seller sent me mustard?
|
You thank them profusely and run to the bank to put in your safe!
|
|
| Author: | pikachu3 | | Posted: | Feb 13, 2024 12:22 | | Subject: | Re: Feedback Extortion | | Viewed: | 51 times | | Topic: | Feedback | |
|
| In Feedback, TimsBrickHouse writes:
| | In Feedback, enig writes:
| | In Feedback, TimsBrickHouse writes:
| | I had a buyer leave negative feedback. In his email message he writes, "If
this is not dealt with appropriately I will be forced to leave my first negative
review of a Bricklink thus far." To me this is clearly extortion and against
policy, correct?
|
Nothing wrong with writing to a seller in advance and letting the seller know
that you are STILL(?) waiting for an issue to get resolved, and that you are
willing to leave a negative feedback if it wont get resolved.
If you have wronged the buyer AND have not offered a suitable solution - negative
feedback is warranted. It is not extortion.
|
I told him to sent the order back for a refund(he refused) and he said he wants
to keep the original pieces AND have me send new ones.....Sorry I do not do that,
its called "unjust enrichment"
|
It's not clear here, were you asking him to pay extra shipping to fix a mistake
on your part?
|
|
| Author: | Nubs_Select | | Posted: | Feb 13, 2024 12:21 | | Subject: | Re: Feedback Extortion | | Viewed: | 43 times | | Topic: | Feedback | |
|
| | | Of course, what deserves negative feedback is very subjective. I wouldn't
leave negative feedback if my order is mostly complete yet missing a few small
pieces, but some buyers are more forgiving of small mistakes than others.
|
What if the seller sent me mustard?
|
|
| Author: | TimsBrickHouse | | Posted: | Feb 13, 2024 12:20 | | Subject: | Re: Feedback Extortion | | Viewed: | 63 times | | Topic: | Feedback | |
|
| In Feedback, enig writes:
| | In Feedback, TimsBrickHouse writes:
| | I had a buyer leave negative feedback. In his email message he writes, "If
this is not dealt with appropriately I will be forced to leave my first negative
review of a Bricklink thus far." To me this is clearly extortion and against
policy, correct?
|
Nothing wrong with writing to a seller in advance and letting the seller know
that you are STILL(?) waiting for an issue to get resolved, and that you are
willing to leave a negative feedback if it wont get resolved.
If you have wronged the buyer AND have not offered a suitable solution - negative
feedback is warranted. It is not extortion.
|
I told him to sent the order back for a refund(he refused) and he said he wants
to keep the original pieces AND have me send new ones.....Sorry I do not do that,
its called "unjust enrichment"
|
|
| Author: | Tracyd | | Posted: | Feb 13, 2024 10:28 | | Subject: | Re: Feedback Extortion | | Viewed: | 79 times | | Topic: | Feedback | |
|
| In Feedback, Figitentiary writes:
| | In Feedback, TimsBrickHouse writes:
| | I had a buyer leave negative feedback. In his email message he writes, "If
this is not dealt with appropriately I will be forced to leave my first negative
review of a Bricklink thus far." To me this is clearly extortion and against
policy, correct?
I put in for feedback removal, does BL Admin look at the email messages to determine
if it can be removed or just the feedback itself? I hope they look at everything.
There was nowhere to write anything when i asked for removal.
|
How is it feedback extortion... simply because YOU say so? I don't think
it works like that either? You don't even say what actually happened, so
readers can decide for themselves if the trans. warranted negative feedback?
Were the parts described accurately & accordingly? Were they ALL included? Did
you respond, in a timely enough fashion, for the buyer? That's why it's
called FEEDBACK... it's supposed to be subjective.
|
FEEDBACK is how a buyer and a seller feel about the transaction. Looking at
the feedback you have received you may need to reconsider how you run your store.
No, I don't have the details of the issues or what was done to fix them,
but there are a lot of consistent complaints. If you are worried about your
feedback rating, then you need to change how you do things. You give no details
about the issues or what you have done/proposed to fix them so you may be a bit
premature on your claim of extortion. And if a buyer has to threaten you to
get you to fix things, then you really need to reconsider if you should be a
seller. No, the customer is not always right, but to keep them happy you sometimes
have to act like they are. If you can't do that then you end up like this.
I am not saying you are a bad seller, but your feedback is indicating that I
would stay away from you. BTW I love your custom TACO TUESDAY building. Very
nice work.
|
|
| Author: | wildchicken13 | | Posted: | Feb 13, 2024 09:49 | | Subject: | Re: Feedback Extortion | | Viewed: | 59 times | | Topic: | Feedback | |
|
| In Feedback, enig writes:
| | I get what you are saying. What I had in mind were the situations where seller
is either non-responsive, not following with his or her proposed solutions for
weeks, or offering a solution that is completely unsuitable.
I might still be willing to accept the fact that a mistake has been made and
allow the seller to address it. Before leaving a negative feedback I might message
the seller, letting know my intentions in advance. Not meant as a threat, but
more as a last-resort in an effort to get the seller's attention.
How it is worse than leaving a negative FB right away?
|
I think what infinibrix is saying is that buyers shouldn't have to threaten
to leave negative feedback in order to get the seller to perform their basic
responsibilities. If you have to threaten negative feedback to get the seller
to act, then they already deserve it.
Of course, what deserves negative feedback is very subjective. I wouldn't
leave negative feedback if my order is mostly complete yet missing a few small
pieces, but some buyers are more forgiving of small mistakes than others.
|
|
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