Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | Saitobricks.ca  | | Posted: | Mar 31, 2024 19:58 | | Subject: | Re: Setting Orders to Complete! | | Viewed: | 26 times | | Topic: | Suggestions | |
| In Suggestions, 1001bricks writes:
| | In Suggestions, popsicle writes:
| | Under Buyer "Change Order Status to Completed - Change the Order
Status Received when you have received your package (but have not yet verified
its contents or there is a problem). When you verify the contents of your package
and consider the order completed, change the order status Completed"
|
That's a typical 2000 text 
Since somewhere later than 2000, I don't have to tell: "I've received
the order, that's unbelievable!!!"
And then after opening the parcel: "Wow, it contains what I paid for!".
Buyer shouldn't HAVE to do this.
|
We are not Amazon, that’s why buyers are so lazy now.
| | Both this concept and Help page are outdated.
1) Fix the Help page(s).
|
Please do
| | 2) Disallow the seller to change to Received or Completed.
|
Why?
Other that the incompetent buyers who are to lazy to do it them selfs I see no
problem.
I like to be able to know that my customers have received their orders.
|
 |
| Author: | popsicle | | Posted: | Mar 31, 2024 19:55 | | Subject: | Re: Setting Orders to Complete! | | Viewed: | 47 times | | Topic: | Suggestions | |
| In Suggestions, 1001bricks writes:
| | In Suggestions, popsicle writes:
| | Under Buyer "Change Order Status to Completed - Change the Order
Status Received when you have received your package (but have not yet verified
its contents or there is a problem). When you verify the contents of your package
and consider the order completed, change the order status Completed"
|
That's a typical 2000 text
Since somewhere later than 2000, I don't have to tell: "I've received
the order, that's unbelievable!!!"
And then after opening the parcel: "Wow, it contains what I paid for!".
Buyer shouldn't HAVE to do this.
Both this concept and Help page are outdated.
1) Fix the Help page(s).
2) Disallow the seller to change to Received or Completed.
|
It's an updated page:
"This document was last updated on Aug 21, 2023 19:34 by CE_Eric"
But you keep trying... it continues to be fun
|
|
| Author: | 1001bricks | | Posted: | Mar 31, 2024 19:49 | | Subject: | Re: Setting Orders to Complete! | | Viewed: | 36 times | | Topic: | Suggestions | |
| In Suggestions, popsicle writes:
| | Under Buyer "Change Order Status to Completed - Change the Order
Status Received when you have received your package (but have not yet verified
its contents or there is a problem). When you verify the contents of your package
and consider the order completed, change the order status Completed"
|
That's a typical 2000 text
Since somewhere later than 2000, I don't have to tell: "I've received
the order, that's unbelievable!!!"
And then after opening the parcel: "Wow, it contains what I paid for!".
Buyer shouldn't HAVE to do this.
Both this concept and Help page are outdated.
1) Fix the Help page(s).
2) Disallow the seller to change to Received or Completed.
|
|
| Author: | popsicle | | Posted: | Mar 31, 2024 19:04 | | Subject: | Re: Setting Orders to Complete! | | Viewed: | 51 times | | Topic: | Suggestions | |
| In Suggestions, popsicle writes:
| | In Suggestions, popsicle writes:
| | In Suggestions, Stellar writes:
| | In Suggestions, popsicle writes:
| | In Suggestions, MMillere writes:
| | Since sellers are NOT supposed to set orders to Complete.....
Can we make it so they can't?
Because when a seller does it by mistake, we can not send a ship notice thru
the system
Thanx
Milissa
|
|
+1!
| |
Rather not, Milissa.
There are fairly common scenarios in which a seller might consider setting a
sent order status to “Completed” Just a few…
1) Buyer leaves positive feedback, but doesn’t change the order status from “Shipped”
|
Just file it.
| | 2) Buyer messages seller, thanking and/or offering praise of service or product
without changing the status.
|
Just file it.
| | 3) Buyer and seller are in communication over an order issue, which concludes
with the buyer expressing to the seller, their complete satisfaction with the
transaction. Here, the seller might not wish to task the already tasked buyer
further, by asking them to change the status and rather takes care it themself.
|
Just file it.
| |
There are a good many LEGO fans that simply don’t know, don’t care, or don’t
care to know about order status 'duties’ and just wanna buy LEGO, that’s
it. Which is fine. The changing of order status by the seller simply helps a
vendor clean things up a bit, to stay organized. I does for me anyway.
|
The only order duty a buyer has is to pay. After that is the seller shipping
it and nothing else, as a commerce platform there is no further need to
do anything else.
|
What part of this explicit statement of mine...
“There are a good many LEGO fans that simply don’t know, don’t care, or
don’t care to know about order status 'duties’ and just wanna buy LEGO, that’s
it. Which is fine”
... does not align with the sentiment of your reply, or are you just repeating
back in argumentative form, what’s been expressed? The latter does not advance
discussion
My attitude is relatively the same as yours and Milissa's, never really cared
if my buyers used the status change, not as much as is occasionally expressed
in forum by others. Just rather keep the seller ability in place, is all.
As to order status ‘duties’ and importance: None "need" as you
say, fulfill those. But it is a significant form of communications within a transaction,
helpful to both parties. Otherwise, why bother having the ability for both buyer
and seller.
|
And let's substitute the term "duties" with tasks, if that
facilitates better understand: https://www.bricklink.com/help.asp?helpID=1138
|
Opening sentence: "Buyer and Seller each have tasks to complete
during the lifetime of an order"
Under Buyer "Change Order Status to Completed - Change the Order
Status Received when you have received your package (but have not yet verified
its contents or there is a problem). When you verify the contents of your package
and consider the order completed, change the order status Completed"
I've always maintained that I personally don't care if my buyers fulfill
their task, not really, and will gladly handle it when needed.
-popsicle
|
|
| Author: | 1001bricks | | Posted: | Mar 31, 2024 18:43 | | Subject: | Re: Setting Orders to Complete! | | Viewed: | 45 times | | Topic: | Suggestions | |
| In Suggestions, MMillere writes:
| | Since sellers are NOT supposed to set orders to Complete.....
Can we make it so they can't?
Because when a seller does it by mistake, we can not send a ship notice thru
the system
Thanx
Milissa
|
Thanks to Cory, I reread the Help:
https://www.bricklink.com/help.asp?helpID=41&q=status
... which says:
Received - Package has been received but the buyer has not yet verified the contents
on the package.
Completed - Package received, contents verified, the order is completed.
So there is no way the seller could decide that the package is received (as tracking
isn't truth like map isn't territory), and / or the order had been verified
by the buyer, and the buyer to agree the order is completed.
In short, as per BrickLink Help it shouldn't be technically allowed for a
seller to change this.
Implementing this would just, in fact, correspond to the terms of the Help /
guidelines / terms of BrickLink.
Or change the BrickLink Help page.
|
|
| Author: | popsicle | | Posted: | Mar 31, 2024 18:41 | | Subject: | Re: Setting Orders to Complete! | | Viewed: | 52 times | | Topic: | Suggestions | |
| In Suggestions, popsicle writes:
| | In Suggestions, Stellar writes:
| | In Suggestions, popsicle writes:
| | In Suggestions, MMillere writes:
| | Since sellers are NOT supposed to set orders to Complete.....
Can we make it so they can't?
Because when a seller does it by mistake, we can not send a ship notice thru
the system
Thanx
Milissa
|
|
+1!
| |
Rather not, Milissa.
There are fairly common scenarios in which a seller might consider setting a
sent order status to “Completed” Just a few…
1) Buyer leaves positive feedback, but doesn’t change the order status from “Shipped”
|
Just file it.
| | 2) Buyer messages seller, thanking and/or offering praise of service or product
without changing the status.
|
Just file it.
| | 3) Buyer and seller are in communication over an order issue, which concludes
with the buyer expressing to the seller, their complete satisfaction with the
transaction. Here, the seller might not wish to task the already tasked buyer
further, by asking them to change the status and rather takes care it themself.
|
Just file it.
| |
There are a good many LEGO fans that simply don’t know, don’t care, or don’t
care to know about order status 'duties’ and just wanna buy LEGO, that’s
it. Which is fine. The changing of order status by the seller simply helps a
vendor clean things up a bit, to stay organized. I does for me anyway.
|
The only order duty a buyer has is to pay. After that is the seller shipping
it and nothing else, as a commerce platform there is no further need to
do anything else.
|
What part of this explicit statement of mine...
“There are a good many LEGO fans that simply don’t know, don’t care, or
don’t care to know about order status 'duties’ and just wanna buy LEGO, that’s
it. Which is fine”
... does not align with the sentiment of your reply, or are you just repeating
back in argumentative form, what’s been expressed? The latter does not advance
discussion
My attitude is relatively the same as yours and Milissa's, never really cared
if my buyers used the status change, not as much as is occasionally expressed
in forum by others. Just rather keep the seller ability in place, is all.
As to order status ‘duties’ and importance: None "need" as you
say, fulfill those. But it is a significant form of communications within a transaction,
helpful to both parties. Otherwise, why bother having the ability for both buyer
and seller.
|
And let's substitute the term "duties" with tasks, if that
facilitates better understand: https://www.bricklink.com/help.asp?helpID=1138
-popsicle
|
|
| Author: | popsicle | | Posted: | Mar 31, 2024 18:27 | | Subject: | Re: Setting Orders to Complete! | | Viewed: | 89 times | | Topic: | Suggestions | |
| In Suggestions, Stellar writes:
| | In Suggestions, popsicle writes:
| | In Suggestions, MMillere writes:
| | Since sellers are NOT supposed to set orders to Complete.....
Can we make it so they can't?
Because when a seller does it by mistake, we can not send a ship notice thru
the system
Thanx
Milissa
|
|
+1!
| |
Rather not, Milissa.
There are fairly common scenarios in which a seller might consider setting a
sent order status to “Completed” Just a few…
1) Buyer leaves positive feedback, but doesn’t change the order status from “Shipped”
|
Just file it.
| | 2) Buyer messages seller, thanking and/or offering praise of service or product
without changing the status.
|
Just file it.
| | 3) Buyer and seller are in communication over an order issue, which concludes
with the buyer expressing to the seller, their complete satisfaction with the
transaction. Here, the seller might not wish to task the already tasked buyer
further, by asking them to change the status and rather takes care it themself.
|
Just file it.
| |
There are a good many LEGO fans that simply don’t know, don’t care, or don’t
care to know about order status 'duties’ and just wanna buy LEGO, that’s
it. Which is fine. The changing of order status by the seller simply helps a
vendor clean things up a bit, to stay organized. I does for me anyway.
|
The only order duty a buyer has is to pay. After that is the seller shipping
it and nothing else, as a commerce platform there is no further need to
do anything else.
|
What part of this explicit statement of mine...
“There are a good many LEGO fans that simply don’t know, don’t care, or
don’t care to know about order status 'duties’ and just wanna buy LEGO, that’s
it. Which is fine”
... does not align with the sentiment of your reply, or are you just repeating
back in argumentative form, what’s been expressed? The latter does not advance
discussion
My attitude is relatively the same as yours and Milissa's, never really cared
if my buyers used the status change, not as much as is occasionally expressed
in forum by others. Just rather keep the seller ability in place, is all.
As to order status ‘duties’ and importance: None "need" as you
say, fulfill those. But it is a significant form of communications within a transaction,
helpful to both parties. Otherwise, why bother having the ability for both buyer
and seller.
|
|
|
| Author: | MMillere | | Posted: | Mar 31, 2024 09:54 | | Subject: | Re: Setting Orders to Complete! | | Viewed: | 51 times | | Topic: | Suggestions | |
| Agreed
Milissa
|
|
| Author: | Stellar | | Posted: | Mar 31, 2024 06:18 | | Subject: | Re: Setting Orders to Complete! | | Viewed: | 70 times | | Topic: | Suggestions | |
| In Suggestions, popsicle writes:
| | In Suggestions, MMillere writes:
| | Since sellers are NOT supposed to set orders to Complete.....
Can we make it so they can't?
Because when a seller does it by mistake, we can not send a ship notice thru
the system
Thanx
Milissa
|
|
+1!
| |
Rather not, Milissa.
There are fairly common scenarios in which a seller might consider setting a
sent order status to “Completed” Just a few…
1) Buyer leaves positive feedback, but doesn’t change the order status from “Shipped”
|
Just file it.
| | 2) Buyer messages seller, thanking and/or offering praise of service or product
without changing the status.
|
Just file it.
| | 3) Buyer and seller are in communication over an order issue, which concludes
with the buyer expressing to the seller, their complete satisfaction with the
transaction. Here, the seller might not wish to task the already tasked buyer
further, by asking them to change the status and rather takes care it themself.
|
Just file it.
| |
There are a good many LEGO fans that simply don’t know, don’t care, or don’t
care to know about order status 'duties’ and just wanna buy LEGO, that’s
it. Which is fine. The changing of order status by the seller simply helps a
vendor clean things up a bit, to stay organized. I does for me anyway.
|
The only order duty a buyer has is to pay. After that is the seller shipping
it and nothing else, as a commerce platform there is no further need to
do anything else.
| |
But just an opinion based on my experience as a BL vendor, and very obviously
not that some other sellers.
-popsicle
|
|
|
| Author: | Nubs_Select | | Posted: | Mar 30, 2024 13:17 | | Subject: | Re: Setting Orders to Complete! | | Viewed: | 50 times | | Topic: | Suggestions | |
| In Suggestions, MMillere writes:
| | Since sellers are NOT supposed to set orders to Complete.....
Can we make it so they can't?
Because when a seller does it by mistake, we can not send a ship notice thru
the system
Thanx
Milissa
|
Yes. There are no legitimate cases for sellers to ever mark an order as completed.
Even if the buyer says they got their order and are happy it still is no reason
then up to the seller to mark it as complete. Those orders would then just fall
into the same category as the other ~50% of orders that would be in the exact
same circumstance aside for the message. And on the flip side letting the seller
mark it as complete can make things much more difficult for buyers. Just like
a buyer can’t change the order status from paid to shipped the seller should
not be allowed to change it from shipped to completed
|
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