Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | cszM  | | Posted: | Mar 27, 2024 14:01 | | Subject: | Missing pieces on a set | | Viewed: | 133 times | | Topic: | Help | |
|
| Hello,
I bought 2 sets from a store and one of them was incomplete (it was supossed
to be complete). I've written the seller with a list of the missing pieces,
my email was read but I have no answer, it's been more than two weeks since
I send the email.
What should I do?
|
 |
| Author: | Brickman4you | | Posted: | Mar 27, 2024 13:37 | | Subject: | Re: Is my lego real or fake? | | Viewed: | 61 times | | Topic: | Help | |
|
| In Help, Stuart9 writes:
| | Really strange how so many people believe there is so much fake Lego out there
with Lego logo.
Seems that we have these questions or statements most weeks, sometimes more than
once a week.
Op : Other markings underneath will usually be part number / mould number and
position in mould / copyright / pat pending / pending Pat / both the previous
two obscured etc.
However, better to ask if unsure. 
In Help, Nubs_Select writes:
| | In Help, AndriusBrick writes:
| | Hello,
I have bought some lego parts, but i believe they might be fake.
The bricks do have 'lego' written on the top of the studs, but on the
back side of the brick there are no 4 or 5 digit part number. Anyone can tell,
if these are real lego (maybe older parts only had the logo)?
|
Real. If it has the lego lego it’s real. Some parts don’t have the part number
and some don’t have the logo and some have neither but if it has the logo it’s
real
|
|
And most are ZERO feedback buyers that I guess are new to Bricklink, sky is aways
falling in this forum even with all the millions of successful transactions.
Like they say, negative views get the attention...
|
|
| Author: | Stuart9 | | Posted: | Mar 27, 2024 13:21 | | Subject: | Re: Is my lego real or fake? | | Viewed: | 59 times | | Topic: | Help | |
|
| Really strange how so many people believe there is so much fake Lego out there
with Lego logo.
Seems that we have these questions or statements most weeks, sometimes more than
once a week.
Op : Other markings underneath will usually be part number / mould number and
position in mould / copyright / pat pending / pending Pat / both the previous
two obscured etc.
However, better to ask if unsure.
In Help, Nubs_Select writes:
| | In Help, AndriusBrick writes:
| | Hello,
I have bought some lego parts, but i believe they might be fake.
The bricks do have 'lego' written on the top of the studs, but on the
back side of the brick there are no 4 or 5 digit part number. Anyone can tell,
if these are real lego (maybe older parts only had the logo)?
|
Real. If it has the lego lego it’s real. Some parts don’t have the part number
and some don’t have the logo and some have neither but if it has the logo it’s
real
|
|
|
| Author: | Nubs_Select | | Posted: | Mar 27, 2024 13:10 | | Subject: | Re: Is my lego real or fake? | | Viewed: | 62 times | | Topic: | Help | |
|
| In Help, AndriusBrick writes:
| | Hello,
I have bought some lego parts, but i believe they might be fake.
The bricks do have 'lego' written on the top of the studs, but on the
back side of the brick there are no 4 or 5 digit part number. Anyone can tell,
if these are real lego (maybe older parts only had the logo)?
|
Real. If it has the lego lego it’s real. Some parts don’t have the part number
and some don’t have the logo and some have neither but if it has the logo it’s
real
|
|
| Author: | AndriusBrick | | Posted: | Mar 27, 2024 13:07 | | Subject: | Is my lego real or fake? | | Viewed: | 230 times | | Topic: | Help | |
|
| Hello,
I have bought some lego parts, but i believe they might be fake.
The bricks do have 'lego' written on the top of the studs, but on the
back side of the brick there are no 4 or 5 digit part number. Anyone can tell,
if these are real lego (maybe older parts only had the logo)?
|
|
| Author: | Nubs_Select | | Posted: | Mar 27, 2024 12:40 | | Subject: | Re: Store suspend | | Viewed: | 74 times | | Topic: | Help | |
|
| In Help, Nubs_Select writes:
| | | | This store has serious problems that they need to address.
|
Might be related to this
“ PLEASE REMEMBER IF ORDERING USED ITEMS THEY ARE NOT GOING TO BE PERFECT AS
THEY HAVE BEEN PLAYED WITH IN THE PAST! YOU WILL FIND SOME SCRATCHES AND BITE
MARKS!!! IF YOU ARE LOOKING FOR THE PERFECT PIECES PLEASE ORDER NEW!!!!!!”
Which directly goes against bricklink terms since they say they don’t even separate
out bite marks… yikes
|
Along with
“Order sent Royal Mail. I can not be held responsible for loss in post”
Which also isn’t true as they are 100% responsible
|
|
| Author: | Nubs_Select | | Posted: | Mar 27, 2024 12:38 | | Subject: | Re: Store suspend | | Viewed: | 73 times | | Topic: | Help | |
|
| | | This store has serious problems that they need to address.
|
Might be related to this
“ PLEASE REMEMBER IF ORDERING USED ITEMS THEY ARE NOT GOING TO BE PERFECT AS
THEY HAVE BEEN PLAYED WITH IN THE PAST! YOU WILL FIND SOME SCRATCHES AND BITE
MARKS!!! IF YOU ARE LOOKING FOR THE PERFECT PIECES PLEASE ORDER NEW!!!!!!”
Which directly goes against bricklink terms since they say they don’t even separate
out bite marks… yikes
|
|
| Author: | Leftoverbricks | | Posted: | Mar 27, 2024 12:36 | | Subject: | Re: Store suspend | | Viewed: | 69 times | | Topic: | Help | |
|
| In Help, macebobo writes:
| | In Help, Leftoverbricks writes:
| | In Help, First4Duplo writes:
| | My store has been suspended for 3 or more completed NSS, I have looked at the
cancelled orders and can only find 1. I have confirmation the parcel was sent
and delivered how do I send proof of purchase to the help desk? I have also
refunded the person. The order was placed by a new Bricklink member and they
where very aggressive via communications
|
Your overall praise rating is 98.20% which is rather low for a seller with 5825
orders.
|
Orders do not equal feedback. They have 2550 feedback of which 46 are non positive.
|
2550 feedback on 5825 orders is a very low feedback percentage, 44%.
My store has 1763 orders with 1350 feedback, that is 77% of buyers who left me
positive feedback. I have 0% negatives and 0% neutrals.
This store has serious problems that they need to address.
|
|
| Author: | Nubs_Select | | Posted: | Mar 27, 2024 12:32 | | Subject: | Re: New Store | | Viewed: | 23 times | | Topic: | Help | |
|
| | There are super lots and also options to order x amount go qty of an item |
| Author: | StarBrick | | Posted: | Mar 27, 2024 12:26 | | Subject: | Re: Store suspend -> outdated feedbacksystem..... | | Viewed: | 82 times | | Topic: | Help | |
|
| | | | |
Your overall praise rating is 98.20% which is rather low for a seller with 5825
orders.
|
Orders do not equal feedback. They have 2550 feedback of which 46 are non positive.
|
And hereby once again the argument why we need a modern kudo/appraisal/scoring/review-system.....
|
|
| Author: | macebobo | | Posted: | Mar 27, 2024 12:21 | | Subject: | Re: Store suspend | | Viewed: | 79 times | | Topic: | Help | |
|
| In Help, Leftoverbricks writes:
| | In Help, First4Duplo writes:
| | My store has been suspended for 3 or more completed NSS, I have looked at the
cancelled orders and can only find 1. I have confirmation the parcel was sent
and delivered how do I send proof of purchase to the help desk? I have also
refunded the person. The order was placed by a new Bricklink member and they
where very aggressive via communications
|
Your overall praise rating is 98.20% which is rather low for a seller with 5825
orders.
|
Orders do not equal feedback. They have 2550 feedback of which 46 are non positive.
|
|
| Author: | Leftoverbricks | | Posted: | Mar 27, 2024 12:00 | | Subject: | Re: Store suspend | | Viewed: | 84 times | | Topic: | Help | |
|
| In Help, First4Duplo writes:
| | My store has been suspended for 3 or more completed NSS, I have looked at the
cancelled orders and can only find 1. I have confirmation the parcel was sent
and delivered how do I send proof of purchase to the help desk? I have also
refunded the person. The order was placed by a new Bricklink member and they
where very aggressive via communications
|
Your overall praise rating is 98.20% which is rather low for a seller with 5825
orders.
This means that you have had 104 orders where something was wrong and you got
neutral or negative feedback.
So I'm not surprised, but of course I don't know the details. As a buyer
I would hesitate to buy from a shop that has less than 99% positive feedback.
|
|
| Author: | cosmicray | | Posted: | Mar 27, 2024 11:36 | | Subject: | Re: How should I react to NPB? | | Viewed: | 31 times | | Topic: | Help | |
|
| In Help, salbuchim writes:
| | I am a buyer and
I made an order on March 7th
the price of total item total was around 120 euros
this seller didnt answer me for a week
then charged me 90 euros for the shipping
|
What was it you ordered, parts, sets, or a combination ?
If it was sets only, and in original boxes, the shipping might well have been
high. Cost of order does not have a direct relationship to cost of shipping,
especially when it involves international shipping.
Nita Rae
|
|
| Author: | yorbrick | | Posted: | Mar 27, 2024 10:51 | | Subject: | Re: How should I react to NPB? | | Viewed: | 40 times | | Topic: | Help | |
|
| In Help, salbuchim writes:
| | I know.... thats the part where i was surprised
he wasnt replying or reacting anything and the all the sudden i got NPB alert
what should i do now
|
https://www.bricklink.com/help.asp?helpID=65
Did you follow this and request the cancellation, or did you just message the
seller asking them to cancel it?
If you have the NPB completed against you, then you can try asking for it to
be removed as you thought the postage was too much. The NPB won't matter
unless you make a habit of placing orders and not paying for them. However, you
might get negative feedback for not paying for this order and would not be able
to leave feedback for the seller.
In the future, ask about shipping costs before placing the order if they are
not calculated by instant checkout or detailed in the seller terms. Shipping
large or heavy boxes internationally with tracking can be expensive.
|
|
| Author: | kittybrickz | | Posted: | Mar 27, 2024 10:22 | | Subject: | Re: New Store | | Viewed: | 22 times | | Topic: | Help | |
|
| In Help, alpha60uk writes:
| | Hi all,
I have just set up a new store with the purpose of selling my large collection
of sets
as I am moving abroad and downsizing.
Does anyone have any advice on how to do this? I would prefer to sell groups
of sets rather than individually?
Thanks in advance
Dean
|
Hello! You mean multiple different types of sets?
Or multiple sets of the same one?
I have never seen a function on this site that enables a bulk buy. Perhaps one
of the more experienced Bricklinkers can verify. This site is geared towards
individual entries, but for the most part a lot of customers tend to maximize
shipping costs by ordering multiple items from one store.
If you are looking for someone to buy part or whole of your collection, I highly
recommend local marketplace on socual media or Ebay.
Happy selling!
---Katrina
|
|
| Author: | First4Duplo | | Posted: | Mar 27, 2024 10:22 | | Subject: | Store suspend | | Viewed: | 223 times | | Topic: | Help | |
|
| My store has been suspended for 3 or more completed NSS, I have looked at the
cancelled orders and can only find 1. I have confirmation the parcel was sent
and delivered how do I send proof of purchase to the help desk? I have also
refunded the person. The order was placed by a new Bricklink member and they
where very aggressive via communications
|
|
| Author: | LeeGo73 | | Posted: | Mar 27, 2024 09:37 | | Subject: | Re: New Store | | Viewed: | 30 times | | Topic: | Help | |
|
| In Help, alpha60uk writes:
| | Hi all,
I have just set up a new store with the purpose of selling my large collection
of sets
as I am moving abroad and downsizing.
Does anyone have any advice on how to do this? I would prefer to sell groups
of sets rather than individually?
Thanks in advance
Dean
|
Maybe list the sets individually and add a text to the description 'X% discount
when ordering 2 sets or more, y% discount when ordering 5 sets or more'
|
| Author: | salbuchim | | Posted: | Mar 27, 2024 08:53 | | Subject: | Re: How should I react to NPB? | | Viewed: | 38 times | | Topic: | Help | |
|
| | i see thank you for ur help |
| Author: | salbuchim | | Posted: | Mar 27, 2024 08:52 | | Subject: | Re: How should I react to NPB? | | Viewed: | 46 times | | Topic: | Help | |
|
| I know.... thats the part where i was surprised
he wasnt replying or reacting anything and the all the sudden i got NPB alert
what should i do now
|
| Author: | alpha60uk | | Posted: | Mar 27, 2024 08:24 | | Subject: | New Store | | Viewed: | 60 times | | Topic: | Help | |
|
| Hi all,
I have just set up a new store with the purpose of selling my large collection
of sets
as I am moving abroad and downsizing.
Does anyone have any advice on how to do this? I would prefer to sell groups
of sets rather than individually?
Thanks in advance
Dean
|
| Author: | joshlobe | | Posted: | Mar 27, 2024 07:55 | | Subject: | Re: How should I react to NPB? | | Viewed: | 49 times | | Topic: | Help | |
|
| In Help, Brickwilbo writes:
| | Although you've got the right to to cancel, the seller opened the NPB because
he wants to be protected against any feedback.
|
Sounds pretty shady to me.
So the seller can't work with the buyers requests.. but can immediately file
an NPB?
|
|
| Author: | Brickwilbo | | Posted: | Mar 27, 2024 07:50 | | Subject: | Re: How should I react to NPB? | | Viewed: | 49 times | | Topic: | Help | |
|
| In Help, salbuchim writes:
| | I am a buyer and
I made an order on March 7th
the price of total item total was around 120 euros
this seller didnt answer me for a week
then charged me 90 euros for the shipping
he didnt say anything about shipping cost on his page
so i didnt know it was gonna be that
and i thought the shipping is too much for what i was ordering
so i asked him to cancel my order
after that he didnt say anything for more than 10 days
then 2 days ago which was 25th
I got NPB alert non-payment buyer
I am not sure I was the wrong one here
then i want to know how i shouldve reacted
or if this is something can be considered unfair
i want to know how i should react from here
|
After 7 days you could have opened a NRS.
Although you've got the right to to cancel, the seller opened the NPB because
he wants to be protected against any feedback.
You can go to the NPB page and click option NPx "accept penalty and cancel
order".
One strike won't hurt your buyers status.
Or contact the Helpdesk if you don't want to accept the penalty:
https://www.bricklink.com/helpDesk.asp?helpDeskID=122
|
|
| Author: | salbuchim | | Posted: | Mar 27, 2024 06:20 | | Subject: | How should I react to NPB? | | Viewed: | 144 times | | Topic: | Help | |
|
| I am a buyer and
I made an order on March 7th
the price of total item total was around 120 euros
this seller didnt answer me for a week
then charged me 90 euros for the shipping
he didnt say anything about shipping cost on his page
so i didnt know it was gonna be that
and i thought the shipping is too much for what i was ordering
so i asked him to cancel my order
after that he didnt say anything for more than 10 days
then 2 days ago which was 25th
I got NPB alert non-payment buyer
I am not sure I was the wrong one here
then i want to know how i shouldve reacted
or if this is something can be considered unfair
i want to know how i should react from here
|
|
| Author: | Ziegelmeister | | Posted: | Mar 26, 2024 22:51 | | Subject: | Re: Item description too long? | | Viewed: | 45 times | | Topic: | Help | |
|
| Ooooooh... That's really interesting, that's got almost certainly the
problem because I had a joke in quotes and had parentheses. Will try again,
thank you.
Z
In Help, 1001bricks writes:
| | In Help, Ziegelmeister writes:
| | Is anyone else having this problem tonight? I'm trying to add sets and
it says I'm below the 255 character limit but when I go to the next screen
I'm told I'm exceeding it.
|
Some chars are transcoded up to 6 chars...
So, avoid accents éàèöù and symbols like / \ or inferior superior, etc.
And leave you room, like better count on 240 than 255.
Make tests, and avoid the more non-alphanumeric ones.
|
|
|
| Author: | wahiggin | | Posted: | Mar 26, 2024 22:44 | | Subject: | Re: Possible to view details of purged orders? | | Viewed: | 32 times | | Topic: | Help | |
|
| In Help, cassandraann1 writes:
| | I haven't purchased anything on bricklink since December 2022, and all my
orders are now purged. Is there any way to view details of these purged orders
or is that information completely gone?
|
I wish they were still there. That amount of data would not take that much space
and space is pretty cheap. I wish they would at least keep 2-3 years worth of
the order details. I would also like options to see the pricing history of items
longer than 6 months, especially for rare items.
|
|
| Author: | 1001bricks | | Posted: | Mar 26, 2024 22:44 | | Subject: | Re: Item description too long? | | Viewed: | 36 times | | Topic: | Help | |
|
| In Help, Ziegelmeister writes:
| | Is anyone else having this problem tonight? I'm trying to add sets and
it says I'm below the 255 character limit but when I go to the next screen
I'm told I'm exceeding it.
|
Some chars are transcoded up to 6 chars...
So, avoid accents éàèöù and symbols like / \ or inferior superior, etc.
And leave you room, like better count on 240 than 255.
Make tests, and avoid the more non-alphanumeric ones.
|
| Author: | Ziegelmeister | | Posted: | Mar 26, 2024 21:52 | | Subject: | Item description too long? | | Viewed: | 88 times | | Topic: | Help | |
|
| Is anyone else having this problem tonight? I'm trying to add sets and
it says I'm below the 255 character limit but when I go to the next screen
I'm told I'm exceeding it.
|
|
| Author: | kzinti | | Posted: | Mar 26, 2024 21:37 | | Subject: | Re: Possible to view details of purged orders? | | Viewed: | 33 times | | Topic: | Help | |
|
| In Help, cassandraann1 writes:
| | I haven't purchased anything on bricklink since December 2022, and all my
orders are now purged. Is there any way to view details of these purged orders
or is that information completely gone?
|
If you have emails, that's about the only way you'd get details.
|
|
| Author: | axaday | | Posted: | Mar 26, 2024 18:54 | | Subject: | Re: Possible to view details of purged orders? | | Viewed: | 29 times | | Topic: | Help | |
|
| In Help, Tracyd writes:
| | In Help, popsicle writes:
| | In Help, cassandraann1 writes:
| | I haven't purchased anything on bricklink since December 2022, and all my
orders are now purged. Is there any way to view details of these purged orders
or is that information completely gone?
|
Not "completely gone"
https://www.bricklink.com/orderExcel.asp?orderType=placed
-popsile
|
No, the detail is completely gone. Who you bought from, and the break out of
costs are available, but not what you bought.
|
When you download orders on Bricklink it calls the items in the order "details",
but it really isn't clear from the initial post if that is what they meant.
|
|
| Author: | popsicle | | Posted: | Mar 26, 2024 18:26 | | Subject: | Re: Possible to view details of purged orders? | | Viewed: | 27 times | | Topic: | Help | |
|
| In Help, Tracyd writes:
| | In Help, popsicle writes:
| | In Help, Tracyd writes:
| | In Help, popsicle writes:
| | In Help, Tracyd writes:
| | In Help, popsicle writes:
| | In Help, cassandraann1 writes:
| | I haven't purchased anything on bricklink since December 2022, and all my
orders are now purged. Is there any way to view details of these purged orders
or is that information completely gone?
|
Not "completely gone"
https://www.bricklink.com/orderExcel.asp?orderType=placed
-popsile
|
No, the detail is completely gone. Who you bought from, and the break out of
costs are available, but not what you bought.
|
What part of "not completely gone" eludes you?
|
They asked if the detail is completely gone. The parts are the detail.
|
Details of a transaction are not solely the parts. You surely know this, right?
|
Buyers most of the time do not care about the shipping costs, fees or sales tax
after the fact. You want to be right, fine you are right.
Happy now?
|
"Happy now?" Don't know. Though if that's all that it takes to
be happy, I accept ir
|
|
| Author: | 1001bricks | | Posted: | Mar 26, 2024 18:05 | | Subject: | Re: Possible to view details of purged orders? | | Viewed: | 26 times | | Topic: | Help | |
|
| In Help, cassandraann1 writes:
| | I haven't purchased anything on bricklink since December 2022, and all my
orders are now purged. Is there any way to view details of these purged orders
or is that information completely gone?
|
Keep the e-mails. ALL e-mails, forever.
Or ask if to each seller if he/she has a copy or such.
|
|
| Author: | Tracyd | | Posted: | Mar 26, 2024 17:55 | | Subject: | Re: Possible to view details of purged orders? | | Viewed: | 28 times | | Topic: | Help | |
|
| In Help, popsicle writes:
| | In Help, Tracyd writes:
| | In Help, popsicle writes:
| | In Help, Tracyd writes:
| | In Help, popsicle writes:
| | In Help, cassandraann1 writes:
| | I haven't purchased anything on bricklink since December 2022, and all my
orders are now purged. Is there any way to view details of these purged orders
or is that information completely gone?
|
Not "completely gone"
https://www.bricklink.com/orderExcel.asp?orderType=placed
-popsile
|
No, the detail is completely gone. Who you bought from, and the break out of
costs are available, but not what you bought.
|
What part of "not completely gone" eludes you?
|
They asked if the detail is completely gone. The parts are the detail.
|
Details of a transaction are not solely the parts. You surely know this, right?
|
Buyers most of the time do not care about the shipping costs, fees or sales tax
after the fact. You want to be right, fine you are right.
Happy now?
|
|
| Author: | popsicle | | Posted: | Mar 26, 2024 17:52 | | Subject: | Re: Possible to view details of purged orders? | | Viewed: | 25 times | | Topic: | Help | |
|
| In Help, Tracyd writes:
| | In Help, popsicle writes:
| | In Help, Tracyd writes:
| | In Help, popsicle writes:
| | In Help, cassandraann1 writes:
| | I haven't purchased anything on bricklink since December 2022, and all my
orders are now purged. Is there any way to view details of these purged orders
or is that information completely gone?
|
Not "completely gone"
https://www.bricklink.com/orderExcel.asp?orderType=placed
-popsile
|
No, the detail is completely gone. Who you bought from, and the break out of
costs are available, but not what you bought.
|
What part of "not completely gone" eludes you?
|
They asked if the detail is completely gone. The parts are the detail.
|
Details of a transaction are not solely the parts. You surely know this, right?
|
|
| Author: | Tracyd | | Posted: | Mar 26, 2024 17:37 | | Subject: | Re: Possible to view details of purged orders? | | Viewed: | 25 times | | Topic: | Help | |
|
| In Help, popsicle writes:
| | In Help, Tracyd writes:
| | In Help, popsicle writes:
| | In Help, cassandraann1 writes:
| | I haven't purchased anything on bricklink since December 2022, and all my
orders are now purged. Is there any way to view details of these purged orders
or is that information completely gone?
|
Not "completely gone"
https://www.bricklink.com/orderExcel.asp?orderType=placed
-popsile
|
No, the detail is completely gone. Who you bought from, and the break out of
costs are available, but not what you bought.
|
What part of "not completely gone" eludes you?
|
They asked if the detail is completely gone. The parts are the detail.
|
|
| Author: | popsicle | | Posted: | Mar 26, 2024 17:35 | | Subject: | Re: Possible to view details of purged orders? | | Viewed: | 30 times | | Topic: | Help | |
|
| In Help, Tracyd writes:
| | In Help, popsicle writes:
| | In Help, cassandraann1 writes:
| | I haven't purchased anything on bricklink since December 2022, and all my
orders are now purged. Is there any way to view details of these purged orders
or is that information completely gone?
|
Not "completely gone"
https://www.bricklink.com/orderExcel.asp?orderType=placed
-popsile
|
No, the detail is completely gone. Who you bought from, and the break out of
costs are available, but not what you bought.
|
What part of "not completely gone" eludes you?
|
|
| Author: | zorbanj | | Posted: | Mar 26, 2024 17:09 | | Subject: | Re: Possible to view details of purged orders? | | Viewed: | 32 times | | Topic: | Help | |
|
| If OP did not keep the order detail emails, another option would be to reach
out to the sellers. I keep every order detail email and have forwarded these
emails to buyers when asked.
In Help, yorbrick writes:
| | In Help, cassandraann1 writes:
| | I haven't purchased anything on bricklink since December 2022, and all my
orders are now purged. Is there any way to view details of these purged orders
or is that information completely gone?
|
Did you keep the email with the order details?
|
|
|
| Author: | yorbrick | | Posted: | Mar 26, 2024 17:01 | | Subject: | Re: Possible to view details of purged orders? | | Viewed: | 34 times | | Topic: | Help | |
|
| In Help, cassandraann1 writes:
| | I haven't purchased anything on bricklink since December 2022, and all my
orders are now purged. Is there any way to view details of these purged orders
or is that information completely gone?
|
Did you keep the email with the order details?
|
|
| Author: | Tracyd | | Posted: | Mar 26, 2024 16:45 | | Subject: | Re: Possible to view details of purged orders? | | Viewed: | 34 times | | Topic: | Help | |
|
| In Help, popsicle writes:
| | In Help, cassandraann1 writes:
| | I haven't purchased anything on bricklink since December 2022, and all my
orders are now purged. Is there any way to view details of these purged orders
or is that information completely gone?
|
Not "completely gone"
https://www.bricklink.com/orderExcel.asp?orderType=placed
-popsile
|
No, the detail is completely gone. Who you bought from, and the break out of
costs are available, but not what you bought.
|
|
| Author: | popsicle | | Posted: | Mar 26, 2024 16:38 | | Subject: | Re: Possible to view details of purged orders? | | Viewed: | 35 times | | Topic: | Help | |
|
| In Help, cassandraann1 writes:
| | I haven't purchased anything on bricklink since December 2022, and all my
orders are now purged. Is there any way to view details of these purged orders
or is that information completely gone?
|
Not "completely gone"
https://www.bricklink.com/orderExcel.asp?orderType=placed
-popsile
|
| Author: | cassandraann1 | | Posted: | Mar 26, 2024 16:36 | | Subject: | Possible to view details of purged orders? | | Viewed: | 100 times | | Topic: | Help | |
|
| I haven't purchased anything on bricklink since December 2022, and all my
orders are now purged. Is there any way to view details of these purged orders
or is that information completely gone?
|
|
| Author: | SimplyBricks | | Posted: | Mar 26, 2024 15:50 | | Subject: | Re: How can I go about hiding my email? | | Viewed: | 49 times | | Topic: | Help | |
|
| In Help, Bgwayman writes:
| | I recently received an email from blservice@bricklink.com regarding best practices
to avoid phishing scams via email and to be proactive with account security.
In said email, one suggestion was to hide the BL and PayPal emails associated
with one's store. I'm unable to find a toggle to hide my email on the
site, so I'm inquiring on how I can do so.
Thanks in advance.
-Bgwayman
|
You can toggle here between email and bl contact ~ https://www.bricklink.com/pref_contact.asp
|
|
| Author: | Nikilyn | | Posted: | Mar 26, 2024 15:43 | | Subject: | Re: How can I go about hiding my email? | | Viewed: | 43 times | | Topic: | Help | |
|
| In Help, Bgwayman writes:
| | I recently received an email from blservice@bricklink.com regarding best practices
to avoid phishing scams via email and to be proactive with account security.
In said email, one suggestion was to hide the BL and PayPal emails associated
with one's store. I'm unable to find a toggle to hide my email on the
site, so I'm inquiring on how I can do so.
Thanks in advance.
-Bgwayman
|
I don't think it is visible unless someone places an order. I do see a number
of stores that list their email or paypal address in their store terms though.
I think this is what the email was referring to.
|
|
| Author: | Bgwayman | | Posted: | Mar 26, 2024 15:41 | | Subject: | How can I go about hiding my email? | | Viewed: | 116 times | | Topic: | Help | |
|
| I recently received an email from blservice@bricklink.com regarding best practices
to avoid phishing scams via email and to be proactive with account security.
In said email, one suggestion was to hide the BL and PayPal emails associated
with one's store. I'm unable to find a toggle to hide my email on the
site, so I'm inquiring on how I can do so.
Thanks in advance.
-Bgwayman
|
|
| Author: | holycross | | Posted: | Mar 26, 2024 12:57 | | Subject: | Re: problema con il codice di conferma per mail | | Viewed: | 18 times | | Topic: | Help | |
|
| In Help, rankster writes:
| | In Help, holycross writes:
| | Ciao e grazie per la risposta. Non mi fa accedere a quel link per disattivare
l'otp, anzi mi appare al suo posto la schermata dove mettere il codice otp
che mi dovrebbe arrivare per mail ma che in realtà non mi è mai arrivato.
In pratica riesco a fare il log in, a scrivere qua sul forum e a fare qualche
altra cosa, ma non posso accedere agli ordini o modificare le impostazioni dell'account
senza prima inserire questo benedetto OTP.
|
You should contact Help Desk: https://www.bricklink.com/helpDesk.asp
|
Sono due settimane che gli mando mail ma non mi hanno ancora risposto.
|
|
| Author: | rankster | | Posted: | Mar 26, 2024 11:26 | | Subject: | Re: problema con il codice di conferma per mail | | Viewed: | 24 times | | Topic: | Help | |
|
| In Help, holycross writes:
| | Ciao e grazie per la risposta. Non mi fa accedere a quel link per disattivare
l'otp, anzi mi appare al suo posto la schermata dove mettere il codice otp
che mi dovrebbe arrivare per mail ma che in realtà non mi è mai arrivato.
In pratica riesco a fare il log in, a scrivere qua sul forum e a fare qualche
altra cosa, ma non posso accedere agli ordini o modificare le impostazioni dell'account
senza prima inserire questo benedetto OTP.
|
You should contact Help Desk: https://www.bricklink.com/helpDesk.asp
|
|
| Author: | peregrinator | | Posted: | Mar 26, 2024 06:05 | | Subject: | Re: Dubious identification mails - or not? | | Viewed: | 40 times | | Topic: | Help | |
|
| In Help, ArteP writes:
| | Hello
I am starting getting paranoid with all those mails we are receiving to identify
our account…🤔.
Could the Bricklink admin / support board please post some information, so we
know what to expect. I cannot believe that support is sending mails with threats
of closing ones account. We have no complains from customers, are paying our
fees … I cannot understand why there should be withhold any customers payments
/ orders? Is that for real?
|
They don't sound real. Are you being asked to provide login information?
If so then you know they're fake.
|
|
| Author: | holycross | | Posted: | Mar 26, 2024 05:53 | | Subject: | Re: problema con il codice di conferma per mail | | Viewed: | 24 times | | Topic: | Help | |
|
| In Help, rankster writes:
| | It seems you managed to log in since you posted here in the forum. What stops
you from sending invoices to buyers and processing orders?
I guess you refer to One-Time PIN (OTP). You can disable it at the Management
tab: https://www.bricklink.com/v2/mystore/management.page
|
Ciao e grazie per la risposta. Non mi fa accedere a quel link per disattivare
l'otp, anzi mi appare al suo posto la schermata dove mettere il codice otp
che mi dovrebbe arrivare per mail ma che in realtà non mi è mai arrivato.
In pratica riesco a fare il log in, a scrivere qua sul forum e a fare qualche
altra cosa, ma non posso accedere agli ordini o modificare le impostazioni dell'account
senza prima inserire questo benedetto OTP.
|
|
| Author: | ghyde | | Posted: | Mar 26, 2024 05:03 | | Subject: | Re: Dubious identification mails - or not? | | Viewed: | 32 times | | Topic: | Help | |
|
| In Help, ArteP writes:
| | Hello
I am starting getting paranoid with all those mails we are receiving to identify
our account…🤔.
Could the Bricklink admin / support board please post some information, so we
know what to expect. I cannot believe that support is sending mails with threats
of closing ones account. We have no complains from customers, are paying our
fees … I cannot understand why there should be withhold any customers payments
/ orders? Is that for real?
Does any one else get these mails?
Sincerely, Brickworkers
|
I strongly recommend you contact BrickLink directly through this website, via
the Help Center link on every page. They have sent out emails warning of scammers.
Do not click on links in email, ever, or click on any unfamiliar link, irrespective
of where it is found. If you don't know that some link in a forum is genuine,
it is very likely that it will be a hacking attempt. That is how the scammer
harvests your details.
If you don't have antivirus measures, get some as they will identify scam
emails, in addition to viruses, worms, and trojans, which are unauthorized hacking
attempts attempting to gain access to your PC. Do not trust any emails attempting
to get you to use "their" product, it will certainly be a scam, containing
an infection that will download itself if you mistakenly allow it to do so. Search
with a trusted search site and get a properly validated and genuine antivirus
that has a proven track record of handling infection attempts and scam emails.
If you don't know why an email address is attempting to deceive you or whether
it's legitimate or not, it does not matter. DO NOT reply to them. Find your
own answers, and file suspicious emails in the trash folder of your email client.
Regularly emptying them out is strongly advised.
I sincerely hope you beef up your security measures. It is highly advisable.
There are many ongoing attempts to hack sites all over the world. Stay vigilant
and do not trust anything that an unknown email address sends you! Stay safe,
and never click on any links that you don't trust.
A proper antivirus and scam protection client will alert you to potential threats,
they are constantly evolving their detection algorithms, so ensure that whatever
you choose will automatically update it's threat definition databases.
Cheers ...
ghyde
|
|
| Author: | rankster | | Posted: | Mar 26, 2024 05:00 | | Subject: | Re: problema con il codice di conferma per mail | | Viewed: | 24 times | | Topic: | Help | |
|
| It seems you managed to log in since you posted here in the forum. What stops
you from sending invoices to buyers and processing orders?
I guess you refer to One-Time PIN (OTP). You can disable it at the Management
tab: https://www.bricklink.com/v2/mystore/management.page
|
| Author: | yorbrick | | Posted: | Mar 26, 2024 04:26 | | Subject: | Re: Dubious identification mails - or not? | | Viewed: | 30 times | | Topic: | Help | |
|
| | Are the emails coming from bricklink.com? |
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|
Spain, Andalucia Ceuta i Melilla
USA, North Carolina
United Kingdom, England
Canada, Ontario
Lithuania, Vilnius
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South Korea, Seoul
France, Provence-Alpes-Côte d'Azur
)
)
Italy, Toscana
Austria, Wien
Australia, Queensland