| Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | Nubs_Select  | | Posted: | Mar 27, 2024 12:40 | | Subject: | Re: Store suspend | | Viewed: | 77 times | | Topic: | Help | |
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| In Help, Nubs_Select writes:
| | | | This store has serious problems that they need to address.
|
Might be related to this
“ PLEASE REMEMBER IF ORDERING USED ITEMS THEY ARE NOT GOING TO BE PERFECT AS
THEY HAVE BEEN PLAYED WITH IN THE PAST! YOU WILL FIND SOME SCRATCHES AND BITE
MARKS!!! IF YOU ARE LOOKING FOR THE PERFECT PIECES PLEASE ORDER NEW!!!!!!”
Which directly goes against bricklink terms since they say they don’t even separate
out bite marks… yikes
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Along with
“Order sent Royal Mail. I can not be held responsible for loss in post”
Which also isn’t true as they are 100% responsible
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| Author: | Nubs_Select | | Posted: | Mar 27, 2024 12:38 | | Subject: | Re: Store suspend | | Viewed: | 74 times | | Topic: | Help | |
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| | | This store has serious problems that they need to address.
|
Might be related to this
“ PLEASE REMEMBER IF ORDERING USED ITEMS THEY ARE NOT GOING TO BE PERFECT AS
THEY HAVE BEEN PLAYED WITH IN THE PAST! YOU WILL FIND SOME SCRATCHES AND BITE
MARKS!!! IF YOU ARE LOOKING FOR THE PERFECT PIECES PLEASE ORDER NEW!!!!!!”
Which directly goes against bricklink terms since they say they don’t even separate
out bite marks… yikes
|
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| Author: | Leftoverbricks | | Posted: | Mar 27, 2024 12:36 | | Subject: | Re: Store suspend | | Viewed: | 71 times | | Topic: | Help | |
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| In Help, macebobo writes:
| | In Help, Leftoverbricks writes:
| | In Help, First4Duplo writes:
| | My store has been suspended for 3 or more completed NSS, I have looked at the
cancelled orders and can only find 1. I have confirmation the parcel was sent
and delivered how do I send proof of purchase to the help desk? I have also
refunded the person. The order was placed by a new Bricklink member and they
where very aggressive via communications
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Your overall praise rating is 98.20% which is rather low for a seller with 5825
orders.
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Orders do not equal feedback. They have 2550 feedback of which 46 are non positive.
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2550 feedback on 5825 orders is a very low feedback percentage, 44%.
My store has 1763 orders with 1350 feedback, that is 77% of buyers who left me
positive feedback. I have 0% negatives and 0% neutrals.
This store has serious problems that they need to address.
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| Author: | Nubs_Select | | Posted: | Mar 27, 2024 12:32 | | Subject: | Re: New Store | | Viewed: | 26 times | | Topic: | Help | |
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| | There are super lots and also options to order x amount go qty of an item |
| Author: | StarBrick | | Posted: | Mar 27, 2024 12:26 | | Subject: | Re: Store suspend -> outdated feedbacksystem..... | | Viewed: | 84 times | | Topic: | Help | |
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| | | | |
Your overall praise rating is 98.20% which is rather low for a seller with 5825
orders.
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Orders do not equal feedback. They have 2550 feedback of which 46 are non positive.
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And hereby once again the argument why we need a modern kudo/appraisal/scoring/review-system.....
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| Author: | macebobo | | Posted: | Mar 27, 2024 12:21 | | Subject: | Re: Store suspend | | Viewed: | 82 times | | Topic: | Help | |
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| In Help, Leftoverbricks writes:
| | In Help, First4Duplo writes:
| | My store has been suspended for 3 or more completed NSS, I have looked at the
cancelled orders and can only find 1. I have confirmation the parcel was sent
and delivered how do I send proof of purchase to the help desk? I have also
refunded the person. The order was placed by a new Bricklink member and they
where very aggressive via communications
|
Your overall praise rating is 98.20% which is rather low for a seller with 5825
orders.
|
Orders do not equal feedback. They have 2550 feedback of which 46 are non positive.
|
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| Author: | Leftoverbricks | | Posted: | Mar 27, 2024 12:00 | | Subject: | Re: Store suspend | | Viewed: | 86 times | | Topic: | Help | |
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| In Help, First4Duplo writes:
| | My store has been suspended for 3 or more completed NSS, I have looked at the
cancelled orders and can only find 1. I have confirmation the parcel was sent
and delivered how do I send proof of purchase to the help desk? I have also
refunded the person. The order was placed by a new Bricklink member and they
where very aggressive via communications
|
Your overall praise rating is 98.20% which is rather low for a seller with 5825
orders.
This means that you have had 104 orders where something was wrong and you got
neutral or negative feedback.
So I'm not surprised, but of course I don't know the details. As a buyer
I would hesitate to buy from a shop that has less than 99% positive feedback.
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| Author: | cosmicray | | Posted: | Mar 27, 2024 11:36 | | Subject: | Re: How should I react to NPB? | | Viewed: | 32 times | | Topic: | Help | |
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| In Help, salbuchim writes:
| | I am a buyer and
I made an order on March 7th
the price of total item total was around 120 euros
this seller didnt answer me for a week
then charged me 90 euros for the shipping
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What was it you ordered, parts, sets, or a combination ?
If it was sets only, and in original boxes, the shipping might well have been
high. Cost of order does not have a direct relationship to cost of shipping,
especially when it involves international shipping.
Nita Rae
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| Author: | yorbrick | | Posted: | Mar 27, 2024 10:51 | | Subject: | Re: How should I react to NPB? | | Viewed: | 42 times | | Topic: | Help | |
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| In Help, salbuchim writes:
| | I know.... thats the part where i was surprised
he wasnt replying or reacting anything and the all the sudden i got NPB alert
what should i do now
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https://www.bricklink.com/help.asp?helpID=65
Did you follow this and request the cancellation, or did you just message the
seller asking them to cancel it?
If you have the NPB completed against you, then you can try asking for it to
be removed as you thought the postage was too much. The NPB won't matter
unless you make a habit of placing orders and not paying for them. However, you
might get negative feedback for not paying for this order and would not be able
to leave feedback for the seller.
In the future, ask about shipping costs before placing the order if they are
not calculated by instant checkout or detailed in the seller terms. Shipping
large or heavy boxes internationally with tracking can be expensive.
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| Author: | kittybrickz | | Posted: | Mar 27, 2024 10:22 | | Subject: | Re: New Store | | Viewed: | 24 times | | Topic: | Help | |
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| In Help, alpha60uk writes:
| | Hi all,
I have just set up a new store with the purpose of selling my large collection
of sets
as I am moving abroad and downsizing.
Does anyone have any advice on how to do this? I would prefer to sell groups
of sets rather than individually?
Thanks in advance
Dean
|
Hello! You mean multiple different types of sets?
Or multiple sets of the same one?
I have never seen a function on this site that enables a bulk buy. Perhaps one
of the more experienced Bricklinkers can verify. This site is geared towards
individual entries, but for the most part a lot of customers tend to maximize
shipping costs by ordering multiple items from one store.
If you are looking for someone to buy part or whole of your collection, I highly
recommend local marketplace on socual media or Ebay.
Happy selling!
---Katrina
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