Discussion Forum: Help
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 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Mar 26, 2024 22:44
 Subject: Re: Item description too long?
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1001bricks (52324)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In Help, Ziegelmeister writes:
  Is anyone else having this problem tonight? I'm trying to add sets and
it says I'm below the 255 character limit but when I go to the next screen
I'm told I'm exceeding it.

Some chars are transcoded up to 6 chars...

So, avoid accents éàèöù and symbols like / \ or inferior superior, etc.

And leave you room, like better count on 240 than 255.

Make tests, and avoid the more non-alphanumeric ones.
 Author: Ziegelmeister View Messages Posted By Ziegelmeister
 Posted: Mar 26, 2024 21:52
 Subject: Item description too long?
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Ziegelmeister (220)

Location:  USA, Ohio
Member Since Contact Type Status
Aug 27, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Ziegelmarkt
Is anyone else having this problem tonight? I'm trying to add sets and
it says I'm below the 255 character limit but when I go to the next screen
I'm told I'm exceeding it.
 


 Author: kzinti View Messages Posted By kzinti
 Posted: Mar 26, 2024 21:37
 Subject: Re: Possible to view details of purged orders?
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kzinti (4924)

Location:  USA, Missouri
Member Since Contact Type Status
Jun 20, 2001 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: The Brick Bin
In Help, cassandraann1 writes:
  I haven't purchased anything on bricklink since December 2022, and all my
orders are now purged. Is there any way to view details of these purged orders
or is that information completely gone?

If you have emails, that's about the only way you'd get details.
 Author: axaday View Messages Posted By axaday
 Posted: Mar 26, 2024 18:54
 Subject: Re: Possible to view details of purged orders?
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axaday (7301)

Location:  USA, Oklahoma
Member Since Contact Type Status
Jun 28, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Axaday
In Help, Tracyd writes:
  In Help, popsicle writes:
  In Help, cassandraann1 writes:
  I haven't purchased anything on bricklink since December 2022, and all my
orders are now purged. Is there any way to view details of these purged orders
or is that information completely gone?

Not "completely gone"

https://www.bricklink.com/orderExcel.asp?orderType=placed

-popsile


No, the detail is completely gone. Who you bought from, and the break out of
costs are available, but not what you bought.

When you download orders on Bricklink it calls the items in the order "details",
but it really isn't clear from the initial post if that is what they meant.
 Author: popsicle View Messages Posted By popsicle
 Posted: Mar 26, 2024 18:26
 Subject: Re: Possible to view details of purged orders?
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popsicle (6660)

Location:  USA, Washington
Member Since Contact Type Status
Feb 21, 2006 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ConstrucToys
In Help, Tracyd writes:
  In Help, popsicle writes:
  In Help, Tracyd writes:
  In Help, popsicle writes:
  In Help, Tracyd writes:
  In Help, popsicle writes:
  In Help, cassandraann1 writes:
  I haven't purchased anything on bricklink since December 2022, and all my
orders are now purged. Is there any way to view details of these purged orders
or is that information completely gone?

Not "completely gone"

https://www.bricklink.com/orderExcel.asp?orderType=placed

-popsile


No, the detail is completely gone. Who you bought from, and the break out of
costs are available, but not what you bought.

What part of "not completely gone" eludes you?

They asked if the detail is completely gone. The parts are the detail.

Details of a transaction are not solely the parts. You surely know this, right?

Buyers most of the time do not care about the shipping costs, fees or sales tax
after the fact. You want to be right, fine you are right.
Happy now?

"Happy now?" Don't know. Though if that's all that it takes to
be happy, I accept ir
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Mar 26, 2024 18:05
 Subject: Re: Possible to view details of purged orders?
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1001bricks (52324)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In Help, cassandraann1 writes:
  I haven't purchased anything on bricklink since December 2022, and all my
orders are now purged. Is there any way to view details of these purged orders
or is that information completely gone?

Keep the e-mails. ALL e-mails, forever.

Or ask if to each seller if he/she has a copy or such.
 Author: Tracyd View Messages Posted By Tracyd
 Posted: Mar 26, 2024 17:55
 Subject: Re: Possible to view details of purged orders?
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Tracyd (418)

Location:  USA, Texas
Member Since Contact Type Status
May 29, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Tracyd's
In Help, popsicle writes:
  In Help, Tracyd writes:
  In Help, popsicle writes:
  In Help, Tracyd writes:
  In Help, popsicle writes:
  In Help, cassandraann1 writes:
  I haven't purchased anything on bricklink since December 2022, and all my
orders are now purged. Is there any way to view details of these purged orders
or is that information completely gone?

Not "completely gone"

https://www.bricklink.com/orderExcel.asp?orderType=placed

-popsile


No, the detail is completely gone. Who you bought from, and the break out of
costs are available, but not what you bought.

What part of "not completely gone" eludes you?

They asked if the detail is completely gone. The parts are the detail.

Details of a transaction are not solely the parts. You surely know this, right?

Buyers most of the time do not care about the shipping costs, fees or sales tax
after the fact. You want to be right, fine you are right.
Happy now?
 Author: popsicle View Messages Posted By popsicle
 Posted: Mar 26, 2024 17:52
 Subject: Re: Possible to view details of purged orders?
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popsicle (6660)

Location:  USA, Washington
Member Since Contact Type Status
Feb 21, 2006 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ConstrucToys
In Help, Tracyd writes:
  In Help, popsicle writes:
  In Help, Tracyd writes:
  In Help, popsicle writes:
  In Help, cassandraann1 writes:
  I haven't purchased anything on bricklink since December 2022, and all my
orders are now purged. Is there any way to view details of these purged orders
or is that information completely gone?

Not "completely gone"

https://www.bricklink.com/orderExcel.asp?orderType=placed

-popsile


No, the detail is completely gone. Who you bought from, and the break out of
costs are available, but not what you bought.

What part of "not completely gone" eludes you?

They asked if the detail is completely gone. The parts are the detail.

Details of a transaction are not solely the parts. You surely know this, right?
 Author: Tracyd View Messages Posted By Tracyd
 Posted: Mar 26, 2024 17:37
 Subject: Re: Possible to view details of purged orders?
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Tracyd (418)

Location:  USA, Texas
Member Since Contact Type Status
May 29, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Tracyd's
In Help, popsicle writes:
  In Help, Tracyd writes:
  In Help, popsicle writes:
  In Help, cassandraann1 writes:
  I haven't purchased anything on bricklink since December 2022, and all my
orders are now purged. Is there any way to view details of these purged orders
or is that information completely gone?

Not "completely gone"

https://www.bricklink.com/orderExcel.asp?orderType=placed

-popsile


No, the detail is completely gone. Who you bought from, and the break out of
costs are available, but not what you bought.

What part of "not completely gone" eludes you?

They asked if the detail is completely gone. The parts are the detail.
 Author: popsicle View Messages Posted By popsicle
 Posted: Mar 26, 2024 17:35
 Subject: Re: Possible to view details of purged orders?
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popsicle (6660)

Location:  USA, Washington
Member Since Contact Type Status
Feb 21, 2006 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ConstrucToys
In Help, Tracyd writes:
  In Help, popsicle writes:
  In Help, cassandraann1 writes:
  I haven't purchased anything on bricklink since December 2022, and all my
orders are now purged. Is there any way to view details of these purged orders
or is that information completely gone?

Not "completely gone"

https://www.bricklink.com/orderExcel.asp?orderType=placed

-popsile


No, the detail is completely gone. Who you bought from, and the break out of
costs are available, but not what you bought.

What part of "not completely gone" eludes you?
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Mar 26, 2024 17:09
 Subject: Re: Possible to view details of purged orders?
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zorbanj (813)

Location:  USA, New Jersey
Member Since Contact Type Status
Dec 14, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ZorbaNJ's Bricks
If OP did not keep the order detail emails, another option would be to reach
out to the sellers. I keep every order detail email and have forwarded these
emails to buyers when asked.


In Help, yorbrick writes:
  In Help, cassandraann1 writes:
  I haven't purchased anything on bricklink since December 2022, and all my
orders are now purged. Is there any way to view details of these purged orders
or is that information completely gone?

Did you keep the email with the order details?
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Mar 26, 2024 17:01
 Subject: Re: Possible to view details of purged orders?
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yorbrick (1182)

Location:  United Kingdom, England
Member Since Contact Type Status
Apr 11, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Yorbricks
In Help, cassandraann1 writes:
  I haven't purchased anything on bricklink since December 2022, and all my
orders are now purged. Is there any way to view details of these purged orders
or is that information completely gone?

Did you keep the email with the order details?
 Author: Tracyd View Messages Posted By Tracyd
 Posted: Mar 26, 2024 16:45
 Subject: Re: Possible to view details of purged orders?
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Tracyd (418)

Location:  USA, Texas
Member Since Contact Type Status
May 29, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Tracyd's
In Help, popsicle writes:
  In Help, cassandraann1 writes:
  I haven't purchased anything on bricklink since December 2022, and all my
orders are now purged. Is there any way to view details of these purged orders
or is that information completely gone?

Not "completely gone"

https://www.bricklink.com/orderExcel.asp?orderType=placed

-popsile


No, the detail is completely gone. Who you bought from, and the break out of
costs are available, but not what you bought.
 Author: popsicle View Messages Posted By popsicle
 Posted: Mar 26, 2024 16:38
 Subject: Re: Possible to view details of purged orders?
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popsicle (6660)

Location:  USA, Washington
Member Since Contact Type Status
Feb 21, 2006 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ConstrucToys
In Help, cassandraann1 writes:
  I haven't purchased anything on bricklink since December 2022, and all my
orders are now purged. Is there any way to view details of these purged orders
or is that information completely gone?

Not "completely gone"

https://www.bricklink.com/orderExcel.asp?orderType=placed

-popsile
 Author: cassandraann1 View Messages Posted By cassandraann1
 Posted: Mar 26, 2024 16:36
 Subject: Possible to view details of purged orders?
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cassandraann1 (7)

Location:  USA, Illinois
Member Since Contact Type Status
Feb 10, 2016 Contact Member Buyer
Buying Privileges - OK
I haven't purchased anything on bricklink since December 2022, and all my
orders are now purged. Is there any way to view details of these purged orders
or is that information completely gone?
 Author: SimplyBricks View Messages Posted By SimplyBricks
 Posted: Mar 26, 2024 15:50
 Subject: Re: How can I go about hiding my email?
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SimplyBricks (18729)

Location:  United Kingdom, England
Member Since Contact Type Status
Jan 3, 2002 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Simply Bricks
In Help, Bgwayman writes:
  I recently received an email from blservice@bricklink.com regarding best practices
to avoid phishing scams via email and to be proactive with account security.
In said email, one suggestion was to hide the BL and PayPal emails associated
with one's store. I'm unable to find a toggle to hide my email on the
site, so I'm inquiring on how I can do so.

Thanks in advance.

-Bgwayman

You can toggle here between email and bl contact ~ https://www.bricklink.com/pref_contact.asp
 Author: Nikilyn View Messages Posted By Nikilyn
 Posted: Mar 26, 2024 15:43
 Subject: Re: How can I go about hiding my email?
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Nikilyn (8434)

Location:  USA, Minnesota
Member Since Contact Type Status
Jan 14, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Emperor's Palace
In Help, Bgwayman writes:
  I recently received an email from blservice@bricklink.com regarding best practices
to avoid phishing scams via email and to be proactive with account security.
In said email, one suggestion was to hide the BL and PayPal emails associated
with one's store. I'm unable to find a toggle to hide my email on the
site, so I'm inquiring on how I can do so.

Thanks in advance.

-Bgwayman

I don't think it is visible unless someone places an order. I do see a number
of stores that list their email or paypal address in their store terms though.
I think this is what the email was referring to.
 Author: Bgwayman View Messages Posted By Bgwayman
 Posted: Mar 26, 2024 15:41
 Subject: How can I go about hiding my email?
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Bgwayman (42)

Location:  USA, New York
Member Since Contact Type Status
Dec 25, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Buffalo Brix
I recently received an email from blservice@bricklink.com regarding best practices
to avoid phishing scams via email and to be proactive with account security.
In said email, one suggestion was to hide the BL and PayPal emails associated
with one's store. I'm unable to find a toggle to hide my email on the
site, so I'm inquiring on how I can do so.

Thanks in advance.

-Bgwayman
 Author: holycross View Messages Posted By holycross
 Posted: Mar 26, 2024 12:57
 Subject: Re: problema con il codice di conferma per mail
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holycross (771)

Location:  Italy, Toscana
Member Since Contact Type Status
Jan 10, 2015 Member Does Not Allow Contact Seller
Buying Privileges - OKSelling Privileges - OK
Store: HOLYCROSS
In Help, rankster writes:
  In Help, holycross writes:
  Ciao e grazie per la risposta. Non mi fa accedere a quel link per disattivare
l'otp, anzi mi appare al suo posto la schermata dove mettere il codice otp
che mi dovrebbe arrivare per mail ma che in realtà non mi è mai arrivato.
In pratica riesco a fare il log in, a scrivere qua sul forum e a fare qualche
altra cosa, ma non posso accedere agli ordini o modificare le impostazioni dell'account
senza prima inserire questo benedetto OTP.

You should contact Help Desk: https://www.bricklink.com/helpDesk.asp

Sono due settimane che gli mando mail ma non mi hanno ancora risposto.
 Author: rankster View Messages Posted By rankster
 Posted: Mar 26, 2024 11:26
 Subject: Re: problema con il codice di conferma per mail
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rankster (1902)

Location:  Austria, Wien
Member Since Contact Type Status
Aug 23, 2019 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Rankster Bricks
In Help, holycross writes:
  Ciao e grazie per la risposta. Non mi fa accedere a quel link per disattivare
l'otp, anzi mi appare al suo posto la schermata dove mettere il codice otp
che mi dovrebbe arrivare per mail ma che in realtà non mi è mai arrivato.
In pratica riesco a fare il log in, a scrivere qua sul forum e a fare qualche
altra cosa, ma non posso accedere agli ordini o modificare le impostazioni dell'account
senza prima inserire questo benedetto OTP.

You should contact Help Desk: https://www.bricklink.com/helpDesk.asp
 Author: peregrinator View Messages Posted By peregrinator
 Posted: Mar 26, 2024 06:05
 Subject: Re: Dubious identification mails - or not?
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peregrinator (774)

Location:  USA, New Jersey
Member Since Contact Type Status
Jan 21, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Faber Family Bricks
In Help, ArteP writes:
  Hello
I am starting getting paranoid with all those mails we are receiving to identify
our account…🤔.
Could the Bricklink admin / support board please post some information, so we
know what to expect. I cannot believe that support is sending mails with threats
of closing ones account. We have no complains from customers, are paying our
fees … I cannot understand why there should be withhold any customers payments
/ orders? Is that for real?

They don't sound real. Are you being asked to provide login information?
If so then you know they're fake.
 Author: holycross View Messages Posted By holycross
 Posted: Mar 26, 2024 05:53
 Subject: Re: problema con il codice di conferma per mail
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holycross (771)

Location:  Italy, Toscana
Member Since Contact Type Status
Jan 10, 2015 Member Does Not Allow Contact Seller
Buying Privileges - OKSelling Privileges - OK
Store: HOLYCROSS
In Help, rankster writes:
  It seems you managed to log in since you posted here in the forum. What stops
you from sending invoices to buyers and processing orders?

I guess you refer to One-Time PIN (OTP). You can disable it at the Management
tab: https://www.bricklink.com/v2/mystore/management.page

Ciao e grazie per la risposta. Non mi fa accedere a quel link per disattivare
l'otp, anzi mi appare al suo posto la schermata dove mettere il codice otp
che mi dovrebbe arrivare per mail ma che in realtà non mi è mai arrivato.
In pratica riesco a fare il log in, a scrivere qua sul forum e a fare qualche
altra cosa, ma non posso accedere agli ordini o modificare le impostazioni dell'account
senza prima inserire questo benedetto OTP.
 Author: ghyde View Messages Posted By ghyde
 Posted: Mar 26, 2024 05:03
 Subject: Re: Dubious identification mails - or not?
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ghyde (203)

Location:  Australia, Queensland
Member Since Contact Type Status Collage
May 10, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: Far North Bricks
In Help, ArteP writes:
  Hello
I am starting getting paranoid with all those mails we are receiving to identify
our account…🤔.
Could the Bricklink admin / support board please post some information, so we
know what to expect. I cannot believe that support is sending mails with threats
of closing ones account. We have no complains from customers, are paying our
fees … I cannot understand why there should be withhold any customers payments
/ orders? Is that for real?

Does any one else get these mails?

Sincerely, Brickworkers

I strongly recommend you contact BrickLink directly through this website, via
the Help Center link on every page. They have sent out emails warning of scammers.

Do not click on links in email, ever, or click on any unfamiliar link, irrespective
of where it is found. If you don't know that some link in a forum is genuine,
it is very likely that it will be a hacking attempt. That is how the scammer
harvests your details.

If you don't have antivirus measures, get some as they will identify scam
emails, in addition to viruses, worms, and trojans, which are unauthorized hacking
attempts attempting to gain access to your PC. Do not trust any emails attempting
to get you to use "their" product, it will certainly be a scam, containing
an infection that will download itself if you mistakenly allow it to do so. Search
with a trusted search site and get a properly validated and genuine antivirus
that has a proven track record of handling infection attempts and scam emails.

If you don't know why an email address is attempting to deceive you or whether
it's legitimate or not, it does not matter. DO NOT reply to them. Find your
own answers, and file suspicious emails in the trash folder of your email client.
Regularly emptying them out is strongly advised.

I sincerely hope you beef up your security measures. It is highly advisable.

There are many ongoing attempts to hack sites all over the world. Stay vigilant
and do not trust anything that an unknown email address sends you! Stay safe,
and never click on any links that you don't trust.

A proper antivirus and scam protection client will alert you to potential threats,
they are constantly evolving their detection algorithms, so ensure that whatever
you choose will automatically update it's threat definition databases.

Cheers ...

ghyde
 Author: rankster View Messages Posted By rankster
 Posted: Mar 26, 2024 05:00
 Subject: Re: problema con il codice di conferma per mail
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rankster (1902)

Location:  Austria, Wien
Member Since Contact Type Status
Aug 23, 2019 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Rankster Bricks
It seems you managed to log in since you posted here in the forum. What stops
you from sending invoices to buyers and processing orders?

I guess you refer to One-Time PIN (OTP). You can disable it at the Management
tab: https://www.bricklink.com/v2/mystore/management.page
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Mar 26, 2024 04:26
 Subject: Re: Dubious identification mails - or not?
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yorbrick (1182)

Location:  United Kingdom, England
Member Since Contact Type Status
Apr 11, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Yorbricks
Are the emails coming from bricklink.com?

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