Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | ArteP  | | Posted: | Mar 26, 2024 03:59 | | Subject: | Dubious identification mails - or not? | | Viewed: | 106 times | | Topic: | Help | |
|
| Hello
I am starting getting paranoid with all those mails we are receiving to identify
our account…🤔.
Could the Bricklink admin / support board please post some information, so we
know what to expect. I cannot believe that support is sending mails with threats
of closing ones account. We have no complains from customers, are paying our
fees … I cannot understand why there should be withhold any customers payments
/ orders? Is that for real?
Does any one else get these mails?
Sincerely, Brickworkers
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 |
| Author: | holycross | | Posted: | Mar 26, 2024 03:37 | | Subject: | problema con il codice di conferma per mail | | Viewed: | 38 times | | Topic: | Help | |
|
| Ciao a tutti, aiutatemi vi prego..
Sono due settimane circa che non riesco ad accedere al mio bricklink e ad evadere
gli ordini perche con il nuovo sistema di log in mi appare la finestra che mi
dice di inserire il codice mandato per mail ma non mi arriva niente per mail!
Ho provato decine e decine di volte, da piu computer e su piu sistemi operativi,
ho mandato almeno 4/5 mail all'assistenza bricklink senza mai ricevere risposta.
Vedo che ho 3 ordini da evadere ma senza questo benedetto codice non riesco neanche
a mandare l'invoice per il pagamento.
per favore aiutatemi
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| Author: | SylvainLS | | Posted: | Mar 25, 2024 12:39 | | Subject: | Re: Merging wanted lists | | Viewed: | 22 times | | Topic: | Help | |
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| In Help, Turez writes:
You beat me! and with my own posts! 
|
| Author: | mnlg | | Posted: | Mar 25, 2024 12:38 | | Subject: | Re: Merging wanted lists | | Viewed: | 20 times | | Topic: | Help | |
|
| In Help, SylvainLS writes:
[...]
Appreciate your help, thanks!
|
|
| Author: | SylvainLS | | Posted: | Mar 25, 2024 12:36 | | Subject: | Re: Merging wanted lists | | Viewed: | 23 times | | Topic: | Help | |
|
| In Help, mnlg writes:
| | I created several wanted lists for different parts of a project.
I would like to merge them to make ordering easier.
|
Hi,
First, you don’t need to merge the WLs to order them together.
Just go to the Buy page (https://www.bricklink.com/v2/wanted/buy.page ) and tick
the boxes in the Wanted Lists tab in the panel on the left.
You can also select/unselect items by using the Wanted Items tab.
| | I tried downloading the individual lists, to reupload them in a new list, but
the format used for downloading isn't supported when uploading (this is really
strange to me, but ok)
|
You need to use the second tab on the upload page (https://www.bricklink.com/v2/wanted/upload.page
).
You’ll need to _paste_ the content of a Wanted List (one at a time, you can’t
paste them all at once).
To be clear:
— the BL WL XML format can only be pasted, not uploaded as a file (like can be
done with other formats),
— it can only be done on the upload page, not from the upload button inside a
WL.
🤷♂️
| | So I tried copying the parts to a new list. This worked for the first list. However
when I tried doing the same on the second list, it warned me that at least one
the parts was already in the new list. And yeah, some parts are used by different
lists. I would expect the app to merge them, that is, if both lists have the
same part, then the new list will have 2x that part. But apparently this is not
what happens.
What other options do I have to merge my lists? Other than looking up every individual
part once again.
|
Uploading by pasting XML on the upload page works. The verification page shows
a warning but it clearly says the quantity will be added to the previous one,
so it’s what we want.
Another solution is to use third-party tools, like BrickStore (application) or
Rebrickable (website).
|
|
| Author: | Turez | | Posted: | Mar 25, 2024 12:33 | | Subject: | Re: Merging wanted lists | | Viewed: | 26 times | | Topic: | Help | |
|
| In Help, mnlg writes:
| | I tried downloading the individual lists, to reupload them in a new list, but
the format used for downloading isn't supported when uploading (this is really
strange to me, but ok)
|
https://www.bricklink.com/messageThread.asp?ID=354019
|
|
| Author: | par016 | | Posted: | Mar 25, 2024 12:30 | | Subject: | Re: Merging wanted lists | | Viewed: | 23 times | | Topic: | Help | |
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| In Help, mnlg writes:
| | I created several wanted lists for different parts of a project.
I would like to merge them to make ordering easier.
I tried downloading the individual lists, to reupload them in a new list, but
the format used for downloading isn't supported when uploading (this is really
strange to me, but ok)
So I tried copying the parts to a new list. This worked for the first list. However
when I tried doing the same on the second list, it warned me that at least one
the parts was already in the new list. And yeah, some parts are used by different
lists. I would expect the app to merge them, that is, if both lists have the
same part, then the new list will have 2x that part. But apparently this is not
what happens.
What other options do I have to merge my lists? Other than looking up every individual
part once again.
Thanks.
|
You could download Brickstore and use that to download each wanted list, combine
them into one file and re-upload them.
-Pete
|
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| Author: | mnlg | | Posted: | Mar 25, 2024 12:25 | | Subject: | Merging wanted lists | | Viewed: | 63 times | | Topic: | Help | |
|
| I created several wanted lists for different parts of a project.
I would like to merge them to make ordering easier.
I tried downloading the individual lists, to reupload them in a new list, but
the format used for downloading isn't supported when uploading (this is really
strange to me, but ok)
So I tried copying the parts to a new list. This worked for the first list. However
when I tried doing the same on the second list, it warned me that at least one
the parts was already in the new list. And yeah, some parts are used by different
lists. I would expect the app to merge them, that is, if both lists have the
same part, then the new list will have 2x that part. But apparently this is not
what happens.
What other options do I have to merge my lists? Other than looking up every individual
part once again.
Thanks.
|
|
| Author: | SylvainLS | | Posted: | Mar 25, 2024 10:14 | | Subject: | Re: Add order to parts list | | Viewed: | 18 times | | Topic: | Help | |
|
| In Help, JamesKane writes:
| | Hi all, can I add an order to my parts list.
Or do I need to do it part by part
|
Hi,
You can’t directly do that 
The My Collection feature isn’t complete and isn’t linked to the other parts
of the website 🙄
You can still do it if you:
1. download your order,
2. make an BrickLink XML inventory with it,
3. import that inventory in your My Collections / Parts.
(1) and (3) are rather easy, (2) is the complicated part.
The simplest way to do (2) is with using BrickStore… but then, you might as well
use BrickStore to manage your collection.
(https://www.brickstore.dev/ )
|
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| Author: | JamesKane | | Posted: | Mar 25, 2024 06:39 | | Subject: | Add order to parts list | | Viewed: | 44 times | | Topic: | Help | |
|
| Hi all, can I add an order to my parts list.
Or do I need to do it part by part
|
| Author: | rankster | | Posted: | Mar 25, 2024 03:28 | | Subject: | Re: Duplicated lots in single order | | Viewed: | 49 times | | Topic: | Technical Issues | |
|
| In Technical Issues, TheBrickGuys writes:
| | Probably what happened is the buyer placed an order in your store and completed
it but before you sent him an invoice, he came back and placed another order.
BrickLink will automatically combine them into one order if the order is still
"Pending"..
We had this happen several times in the past before we had auto checkout enabled.
Jim
|
"the order has only one batch"
|
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| Author: | 1001bricks | | Posted: | Mar 24, 2024 18:54 | | Subject: | Re: Duplicated lots in single order | | Viewed: | 46 times | | Topic: | Technical Issues | |
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| In Technical Issues, SylvainLS writes:
| | In Technical Issues, TheBrickGuys writes:
| | […]
Probably what happened is the buyer placed an order in your store and completed
it but before you sent him an invoice, he came back and placed another order.
BrickLink will automatically combine them into one order if the order is still
"Pending"..
|
I thought the batches were separated in the order details?
Or is it only for buyers?
Or an option?
|
Batches are separated, apart if (seller anyway) clicks bottom of the order to
"Consolidate batches". But here, it doesn't show any different batches
(it's the firs one), and if there are 2 lots it can't be neither consolidated.
Just a rare bug
Frankly - if personally I'd describe and report all the bugs I encounter
in Windows, Firefox, Studio, Notepad++ and tens of software I use all day long,
I wouldn't have any second of my life to do anything else
I mean, it's not BrickLink specific; it's just development / IT is an
Human activity, and we're all bugged - so the whole shebang isn't perfect.
|
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| Author: | SylvainLS | | Posted: | Mar 24, 2024 18:27 | | Subject: | Re: Duplicated lots in single order | | Viewed: | 41 times | | Topic: | Technical Issues | |
|
| In Technical Issues, TheBrickGuys writes:
| | […]
Probably what happened is the buyer placed an order in your store and completed
it but before you sent him an invoice, he came back and placed another order.
BrickLink will automatically combine them into one order if the order is still
"Pending"..
|
I thought the batches were separated in the order details?
Or is it only for buyers?
Or an option?
| | We had this happen several times in the past before we had auto checkout enabled.
|
|
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| Author: | SylvainLS | | Posted: | Mar 24, 2024 18:24 | | Subject: | Re: Please delete my Inventar. Thx | | Viewed: | 55 times | | Topic: | Help | |
|
| In Help, Nanne92 writes:
Hi and welcome 
The Catalog Request topic is for, well, requests about the main catalogue, not
personal inventories.
As you’re very new and a buyer (not a seller), I presume you’re talking about
My Collection (https://www.bricklink.com/v3/myCollection/main.page ).
In that case, you can delete each section by uploading an empty file.
That is:
— click the Import/Export dropdown on the upper right corner of the “Add…” dialog
(see pic),
— choose “Import…,”
— select “Custom CSV or XML file” (top choice),
— give it an empty file (just create a file with nothing in it or just spaces),
— it’ll warn you it’s empty, continue,
— select “Replace collection”,
— it’ll warn you you’ll lost your collection, Submit.
|
|
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| Author: | TheBrickGuys | | Posted: | Mar 24, 2024 18:22 | | Subject: | Re: Duplicated lots in single order | | Viewed: | 41 times | | Topic: | Technical Issues | |
|
| In Technical Issues, rankster writes:
| | In Technical Issues, 1001bricks writes:
I’ve seen other sellers having inventory errors due to instant checkout probably
but I don’t have it enabled so it’s even stranger.
|
Probably what happened is the buyer placed an order in your store and completed
it but before you sent him an invoice, he came back and placed another order.
BrickLink will automatically combine them into one order if the order is still
"Pending"..
We had this happen several times in the past before we had auto checkout enabled.
Jim
|
|
| Author: | Nanne92 | | Posted: | Mar 24, 2024 17:58 | | Subject: | Please delete my Inventar. Thx | | Viewed: | 112 times | | Topic: | Help | |
|
| | Thank you |
| Author: | rankster | | Posted: | Mar 24, 2024 17:49 | | Subject: | Re: Duplicated lots in single order | | Viewed: | 40 times | | Topic: | Technical Issues | |
|
| In Technical Issues, 1001bricks writes:
I’ve seen other sellers having inventory errors due to instant checkout probably
but I don’t have it enabled so it’s even stranger.
|
| Author: | 1001bricks | | Posted: | Mar 24, 2024 17:19 | | Subject: | Re: Duplicated lots in single order | | Viewed: | 100 times | | Topic: | Technical Issues | |
|
| In Technical Issues, rankster writes:
| | In Technical Issues, 1001bricks writes:
Same lot ID, that’s why it seems abnormal.
|
I think we've already this to happen.
Ignore it...
Could be related to:
https://www.bricklink.com/message.asp?ID=1460995
No idea.
|
| Author: | rankster | | Posted: | Mar 24, 2024 17:16 | | Subject: | Re: Duplicated lots in single order | | Viewed: | 53 times | | Topic: | Technical Issues | |
|
| In Technical Issues, 1001bricks writes:
Same lot ID, that’s why it seems abnormal.
|
|
| Author: | 1001bricks | | Posted: | Mar 24, 2024 17:10 | | Subject: | Re: Duplicated lots in single order | | Viewed: | 43 times | | Topic: | Technical Issues | |
|
| In Technical Issues, rankster writes:
| | I've received an order which contains a few duplicated lots while the order
has only one batch and I don't have multiple lots of the same parts in my
inventory since I consolidate all my lots.
|
If you mouse over the remaining quantity of those lots, doe it show the exact
same lot ID (invID), like:
https://www.bricklink.com/inventory_detail.asp?invID=271711280
... or a different one?
If it's different it means you've a duplicate.
|
|
| Author: | rankster | | Posted: | Mar 24, 2024 16:42 | | Subject: | Duplicated lots in single order | | Viewed: | 155 times | | Topic: | Technical Issues | |
|
| I've received an order which contains a few duplicated lots while the order
has only one batch and I don't have multiple lots of the same parts in my
inventory since I consolidate all my lots.
I've also checked and the quantity of the brick in the picture is correct,
I have total of 29 in stock.
How is this possible? Any chance the buyer added 4 to the cart and added 5 later?
Shouldn't it be combined to 9 in the cart if I don't have multiple lots
of the same part?
|
|
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| Author: | SylvainLS | | Posted: | Mar 24, 2024 14:48 | | Subject: | Re: Some kind of pin or just a sprue? | | Viewed: | 44 times | | Topic: | Help | |
|
| In Help, Whitten76 writes:
| | We put the Hogarts castle together a few years ago (71043), and I was going through
the extra parts bag we created for it. I came across three of these in black
and three in dark brown. I assume they weren't a real part since I can't
seem to find them anywhere (not brickoganize, bricklink, Google Lens), but I'm
not one that usually keeps sprues or cape boxes. Does anyone know for sure what
it is? (I put the jewel there for scale).
Thanks!
|
Not LEGO:
0. No 0.5L axles. Unless broken.
1. Wrong colour.
2. Wrong material.
3. The pin on your part is full. LEGO pins are tubes.
4. Bad moulding: there’s some flush visible inside the pin.
|
|
| Author: | Ziegelmeister | | Posted: | Mar 24, 2024 14:34 | | Subject: | Re: Some kind of pin or just a sprue? | | Viewed: | 40 times | | Topic: | Help | |
|
| This is interesting. None of the other axles in that set came in those colors,
so it's not like they were cut in half (PS, I could totally see a need for
these though, mating two from opposite sides of the same axle hole.)
Nothing shows up under 1L, 1/2L, with friction or without friction.
|
|
| Author: | popsicle | | Posted: | Mar 24, 2024 13:57 | | Subject: | Re: Some kind of pin or just a sprue? | | Viewed: | 44 times | | Topic: | Help | |
|
| In Help, Whitten76 writes:
| | We put the Hogarts castle together a few years ago (71043), and I was going through
the extra parts bag we created for it. I came across three of these in black
and three in dark brown. I assume they weren't a real part since I can't
seem to find them anywhere (not brickoganize, bricklink, Google Lens), but I'm
not one that usually keeps sprues or cape boxes. Does anyone know for sure what
it is? (I put the jewel there for scale).
Thanks!
|
Looks like a Technic, Axle with Pin of some type. Gonna look around
|
|
| Author: | Whitten76 | | Posted: | Mar 24, 2024 13:47 | | Subject: | Some kind of pin or just a sprue? | | Viewed: | 138 times | | Topic: | Help | |
|
| We put the Hogarts castle together a few years ago (71043), and I was going through
the extra parts bag we created for it. I came across three of these in black
and three in dark brown. I assume they weren't a real part since I can't
seem to find them anywhere (not brickoganize, bricklink, Google Lens), but I'm
not one that usually keeps sprues or cape boxes. Does anyone know for sure what
it is? (I put the jewel there for scale).
Thanks!
|
|
|
| Author: | axaday | | Posted: | Mar 24, 2024 08:19 | | Subject: | Re: Rubber Belt confusion, what one is it? | | Viewed: | 45 times | | Topic: | Help | |
|
| Well actually they do look a little thinner...but still if they were just stretched
out from use, what were they used for that stretched them out and kept them circular?
I don't deal in used belts. I sell round ones that were in a sleeve or
bag and football shaped ones that were on a belt holder. I would expect a band
that was permanently misshapen by use to be something other than round.
In Help, axaday writes:
| | In Help, Darkus945 writes:
| | Hello,
I have made various orders lately, and two were for the same item, x71 - Rubber
Belt Small (Round Cross Section) - Approx. 2 x 2
Sometimes these come in a box, sometimes taken out, both sellers had them listed
as new, I have left feedback for both, but on closer inspection they are either
different parts or have one set been used?
The one on the right is definitely, x71, the one on the left I am not sure. Any
ideas? thanks
|
I feel pretty confident that those were not manufactured the same size. Do you
have a kitchen scale that measures decimals of grams? You can stretch the diameter
of a rubber belt some, but you can't stretch the weight and those larger
ones don't look thinner.
Rubber belts were handled poorly for many years. Randy and I have cleared a
lot of it up, but work remains. Bricklink only has PCC for the smallest white
belt and almost every white belt is . x37, x89, and x90 are all in inventories
in white and probably a lot of that is incorrect. But we can see from service
pack 9961-1 that all 4 probably exist (I say probably because we can see there
are 4 sizes, but maybe they aren't actually the same part as they've
been identified as, which are usually red, blue, and yellow.)
I would say one of your sellers got ahold of one of the mysterious ones and assumed
they were x71 because they were white.
|
|
|
| Author: | axaday | | Posted: | Mar 24, 2024 08:15 | | Subject: | Re: Rubber Belt confusion, what one is it? | | Viewed: | 35 times | | Topic: | Help | |
|
| In Help, Darkus945 writes:
| | Hello,
I have made various orders lately, and two were for the same item, x71 - Rubber
Belt Small (Round Cross Section) - Approx. 2 x 2
Sometimes these come in a box, sometimes taken out, both sellers had them listed
as new, I have left feedback for both, but on closer inspection they are either
different parts or have one set been used?
The one on the right is definitely, x71, the one on the left I am not sure. Any
ideas? thanks
|
I feel pretty confident that those were not manufactured the same size. Do you
have a kitchen scale that measures decimals of grams? You can stretch the diameter
of a rubber belt some, but you can't stretch the weight and those larger
ones don't look thinner.
Rubber belts were handled poorly for many years. Randy and I have cleared a
lot of it up, but work remains. Bricklink only has PCC for the smallest white
belt and almost every white belt is . x37, x89, and x90 are all in inventories
in white and probably a lot of that is incorrect. But we can see from service
pack 9961-1 that all 4 probably exist (I say probably because we can see there
are 4 sizes, but maybe they aren't actually the same part as they've
been identified as, which are usually red, blue, and yellow.)
I would say one of your sellers got ahold of one of the mysterious ones and assumed
they were x71 because they were white.
|
|
| Author: | Akir | | Posted: | Mar 24, 2024 08:06 | | Subject: | Re: Rubber Belt confusion, what one is it? | | Viewed: | 39 times | | Topic: | Help | |
|
| In Help, Darkus945 writes:
| | Hello,
I have made various orders lately, and two were for the same item, x71 - Rubber
Belt Small (Round Cross Section) - Approx. 2 x 2
Sometimes these come in a box, sometimes taken out, both sellers had them listed
as new, I have left feedback for both, but on closer inspection they are either
different parts or have one set been used?
The one on the right is definitely, x71, the one on the left I am not sure. Any
ideas? thanks
|
I don't think the diameter can change that much, even with a lot of use.
So I would guess they are not the same item. I don't know enough about rubber
bands though to say whether that much difference could be due to different production
runs, or if one of them is not Lego.
Just my 2c...
Patrick
|
|
| Author: | Darkus945 | | Posted: | Mar 24, 2024 05:52 | | Subject: | Re: Rubber Belt confusion, what one is it? | | Viewed: | 45 times | | Topic: | Help | |
|
| Thanks, so the ones on the right are new, and the ones on the left are the same
product but used?
In Help, bobnikolov writes:
| | In Help, Darkus945 writes:
| | Hello,
I have made various orders lately, and two were for the same item, x71 - Rubber
Belt Small (Round Cross Section) - Approx. 2 x 2
Sometimes these come in a box, sometimes taken out, both sellers had them listed
as new, I have left feedback for both, but on closer inspection they are either
different parts or have one set been used?
The one on the right is definitely, x71, the one on the left I am not sure. Any
ideas? thanks
|
Both large rubbers it seems to be used and they are stretched out. Look at them,
their curves are irregular.
|
|
|
| Author: | bobnikolov | | Posted: | Mar 24, 2024 04:52 | | Subject: | Re: Rubber Belt confusion, what one is it? | | Viewed: | 41 times | | Topic: | Help | |
|
| In Help, Darkus945 writes:
| | Hello,
I have made various orders lately, and two were for the same item, x71 - Rubber
Belt Small (Round Cross Section) - Approx. 2 x 2
Sometimes these come in a box, sometimes taken out, both sellers had them listed
as new, I have left feedback for both, but on closer inspection they are either
different parts or have one set been used?
The one on the right is definitely, x71, the one on the left I am not sure. Any
ideas? thanks
|
Both large rubbers it seems to be used and they are stretched out. Look at them,
their curves are irregular.
|
|
| Author: | Darkus945 | | Posted: | Mar 24, 2024 04:30 | | Subject: | Rubber Belt confusion, what one is it? | | Viewed: | 130 times | | Topic: | Help | |
|
| Hello,
I have made various orders lately, and two were for the same item, x71 - Rubber
Belt Small (Round Cross Section) - Approx. 2 x 2
Sometimes these come in a box, sometimes taken out, both sellers had them listed
as new, I have left feedback for both, but on closer inspection they are either
different parts or have one set been used?
The one on the right is definitely, x71, the one on the left I am not sure. Any
ideas? thanks
|
|
|
| Author: | tknorr | | Posted: | Mar 23, 2024 19:38 | | Subject: | Re: NSS is not deleted, BL is not responding | | Viewed: | 66 times | | Topic: | Help | |
|
| I appreciate the heads up. Had fun reading the OP's feedback history.
In Help, 1001bricks writes:
| | In Help, SteinchendeaIer writes:
| | Customer doesn't respond, Bricklink doesn't respond and we're constantly
on the verge of closing our shop if anyone else starts doing this.
|
Alternatively, the reason your shop is in danger could also be the quality, quantity
and service concerns your too many non positive feedbacks apparently show?
I don't know... that's just an idea.
|
|
|
| Author: | SylvainLS | | Posted: | Mar 23, 2024 15:36 | | Subject: | Re: MOC purchase part list to wanted list | | Viewed: | 23 times | | Topic: | Help | |
|
| In Help, billkautz3 writes:
| | Hi there!
I purchased my first MOC from Rebrickable a few weeks ago and cannot figure out
how to get the list of parts needed outside of the regular LEGO set onto my Bricklink
wanted list? I have made several attempts to transfer or upload the list and
all have failed. I also just tried to search for each individual part, and out
of the first 15 or so parts about half of them are not found.
Please help!
|
Hi and welcome
It depends on the format of the parts list you got.
What is the format of your list?
Also, Rebrickable can convert / export to many formats. You can even fill a
BrickLink Wanted List directly from a Rebrickable inventory (there’s a button
at the top of the inventory).
|
|
| Author: | billkautz3 | | Posted: | Mar 23, 2024 15:23 | | Subject: | MOC purchase part list to wanted list | | Viewed: | 41 times | | Topic: | Help | |
|
| Hi there!
I purchased my first MOC from Rebrickable a few weeks ago and cannot figure out
how to get the list of parts needed outside of the regular LEGO set onto my Bricklink
wanted list? I have made several attempts to transfer or upload the list and
all have failed. I also just tried to search for each individual part, and out
of the first 15 or so parts about half of them are not found.
Please help!
|
|
| Author: | Yourbricks | | Posted: | Mar 23, 2024 13:37 | | Subject: | Re: NSS help about how process in this case. | | Viewed: | 59 times | | Topic: | Help | |
|
| Thanks Admin for the help and fast support. 👍
In Help, Yourbricks writes:
| | Hello
I received a order for 3 figures a month ago, today buyer open NSS without prior
contact.
"Reason: Seller listed item with error
Details: When checking the items I saw that item SW1112 was not correct.
The body of the minifigure is different than on the picture.
What to do?"
The figure was remove from the set and put in ziplog bag, so really I dont undestand
exactly the problem, I ask to the buyer if he can send me photos or give more
details, so I can undestand the problem and give a possible solution but buyer
didnt answer the emails and NSS is open I didnt have any contact with him.
Help about how I should process in this case?
Thanks
|
|
|
| Author: | Nubs_Select | | Posted: | Mar 23, 2024 13:13 | | Subject: | Re: NSS help about how process in this case. | | Viewed: | 47 times | | Topic: | Help | |
|
| Send proof of shipping to the help desk and they will remove it (tho they often
take a while to remove it, currently help desk response time is ~3 weeks tho
some have had even longer waits)
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| Author: | 1001bricks | | Posted: | Mar 23, 2024 13:09 | | Subject: | Re: NSS is not deleted, BL is not responding | | Viewed: | 51 times | | Topic: | Help | |
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| In Help, SteinchendeaIer writes:
| | Customer doesn't respond, Bricklink doesn't respond and we're constantly
on the verge of closing our shop if anyone else starts doing this.
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Alternatively, the reason your shop is in danger could also be the quality, quantity
and service concerns your too many non positive feedbacks apparently show?
I don't know... that's just an idea.
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| Author: | Yourbricks | | Posted: | Mar 23, 2024 12:56 | | Subject: | NSS help about how process in this case. | | Viewed: | 117 times | | Topic: | Help | |
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| Hello
I received a order for 3 figures a month ago, today buyer open NSS without prior
contact.
"Reason: Seller listed item with error
Details: When checking the items I saw that item SW1112 was not correct.
The body of the minifigure is different than on the picture.
What to do?"
The figure was remove from the set and put in ziplog bag, so really I dont undestand
exactly the problem, I ask to the buyer if he can send me photos or give more
details, so I can undestand the problem and give a possible solution but buyer
didnt answer the emails and NSS is open I didnt have any contact with him.
Help about how I should process in this case?
Thanks
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| Author: | Turez | | Posted: | Mar 23, 2024 12:24 | | Subject: | Re: head | | Viewed: | 51 times | | Topic: | Help | |
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| In Help, mrlego216 writes:
| | I have the following head 3626cpb0808 with a blocked open stud, BL only lists
as hollow stud, how can I get this listed ????????
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You can submit it to the catalog as 3626bpb0808, but it will only have a separate
entry for a short period of time because minifigure heads with hollow studs and
blocked open studs will be merged soon.
I'd suggest listing it under the existing entry with a note that it is the
blocked open stud version.
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| Author: | Saitobricks.ca | | Posted: | Mar 23, 2024 11:37 | | Subject: | Re: head | | Viewed: | 31 times | | Topic: | Help | |
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| In Help, mrlego216 writes:
| | I have the following head 3626cpb0808 with a blocked open stud, BL only lists
as hollow stud, how can I get this listed ????????
|
Don't bother, they will just delete it.
BL is currently in the process of merging all the blocked open with the hollows.
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| Author: | mrlego216 | | Posted: | Mar 23, 2024 11:34 | | Subject: | head | | Viewed: | 99 times | | Topic: | Help | |
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| I have the following head 3626cpb0808 with a blocked open stud, BL only lists
as hollow stud, how can I get this listed ????????
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| Author: | minifig.only | | Posted: | Mar 23, 2024 10:28 | | Subject: | Re: NSS is not deleted, BL is not responding | | Viewed: | 92 times | | Topic: | Help | |
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| I've been waiting for over 3 months now.
Read my post from Mar 1.
https://www.bricklink.com/message.asp?ID=1457362
Nobody answers.
@Admin_Russell
Can a Bricklink admin take a statement on this?
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| Author: | SteinchendeaIer | | Posted: | Mar 23, 2024 09:33 | | Subject: | NSS is not deleted, BL is not responding | | Viewed: | 159 times | | Topic: | Help | |
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| Hello everyone,
Maybe you can help me. We have a customer who opened an NSS on February 4th with
the reason that the goods had not been delivered.
According to DHL, the shipment was delivered, the customer does not respond to
messages and does not delete them.
I have already written several times under the link https://www.bricklink.com/helpDesk.asp
that the NSS should please be deleted.
Customer doesn't respond, Bricklink doesn't respond and we're constantly
on the verge of closing our shop if anyone else starts doing this.
Are there other ways to contact Bricklink?
Best regards
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| Author: | 1001bricks | | Posted: | Mar 22, 2024 20:10 | | Subject: | Re: Item Canceled but no refund. | | Viewed: | 58 times | | Topic: | Help | |
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| In Help, FlavioLuisTeron writes:
| | In Help, Ziegelmeister writes:
| | In Help, FlavioLuisTeron writes:
| | So I asked a seller to cancel an order and they did (Its now set to canceled
) But I didn't get a refund. Does that happen automatically after a few days
or do I need to recontact them to ask what's up?
|
There is a notice on the seller end when we process refunds that it can take
a few days, but from my experience (only with partial refunds for overpaid shipping)
it takes a few hours. When did they cancel the order?
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Okay
Last Night. I bought the wrong thing and emailed them , and they canceled it
no issue. I Had bought 2 things and canceled them both but one guy instant refunded
me and the other hasn't issued a refund.
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Mmmmmh if it's paid PayPal or Stripe onsite you can see in your order if
it's been refunded or not.
I'm not sure to understand?
Example (as the buyer):
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| Author: | FlavioLuisTeron | | Posted: | Mar 22, 2024 19:32 | | Subject: | Re: Item Canceled but no refund. | | Viewed: | 46 times | | Topic: | Help | |
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| In Help, Ziegelmeister writes:
| | In Help, FlavioLuisTeron writes:
| | So I asked a seller to cancel an order and they did (Its now set to canceled
) But I didn't get a refund. Does that happen automatically after a few days
or do I need to recontact them to ask what's up?
|
There is a notice on the seller end when we process refunds that it can take
a few days, but from my experience (only with partial refunds for overpaid shipping)
it takes a few hours. When did they cancel the order?
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Okay
Last Night. I bought the wrong thing and emailed them , and they canceled it
no issue. I Had bought 2 things and canceled them both but one guy instant refunded
me and the other hasn't issued a refund.
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| Author: | Ziegelmeister | | Posted: | Mar 22, 2024 19:13 | | Subject: | Re: Item Canceled but no refund. | | Viewed: | 40 times | | Topic: | Help | |
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| In Help, FlavioLuisTeron writes:
| | So I asked a seller to cancel an order and they did (Its now set to canceled
) But I didn't get a refund. Does that happen automatically after a few days
or do I need to recontact them to ask what's up?
|
There is a notice on the seller end when we process refunds that it can take
a few days, but from my experience (only with partial refunds for overpaid shipping)
it takes a few hours. When did they cancel the order?
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| Author: | Nemean | | Posted: | Mar 22, 2024 19:11 | | Subject: | Re: Change filters on Wanted Lists | | Viewed: | 17 times | | Topic: | Help | |
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| In Help, yorbrick writes:
| | In Help, v100Bricks writes:
| | I am not aware of a way to do this either and find it annoying.
Unless anyone can suggest a way I would raise this in the Suggestions forum so
people can vote. Not sure if it makes a difference or not
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I don't think it makes a difference. The ability to set your own default
settings for searches (whether on want lists or catalogue searches) has been
suggested many times before.
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Too bad, it would be a great feature to have. Saves a lot of time for the bigger
builds on my wanted lists.
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| Author: | FlavioLuisTeron | | Posted: | Mar 22, 2024 18:39 | | Subject: | Item Canceled but no refund. | | Viewed: | 107 times | | Topic: | Help | |
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| So I asked a seller to cancel an order and they did (Its now set to canceled
) But I didn't get a refund. Does that happen automatically after a few days
or do I need to recontact them to ask what's up?
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| Author: | karlkp | | Posted: | Mar 22, 2024 16:12 | | Subject: | Separating a trigger from its barrel unbroken | | Viewed: | 112 times | | Topic: | Help | |
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| Hi all, does anyone know how to safely remove the projectile launcher rapid shooter
trigger small part 18587 from the rapid shooter six barrel, angled barrels part
18588. Mine is a light bluish grey trigger in a black barrel and I need that
barrel to be dark bluish grey. Thanks, Karl.
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| Author: | RebelliousBrick | | Posted: | Mar 22, 2024 13:35 | | Subject: | Re: Some fields aren't properly field out | | Viewed: | 36 times | | Topic: | Help | |
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| In Help, LightningBolt writes:
| | Hello, Im trying to have an answer from some admin since Monday, nothing, already
sent email, and nothing, can please someone help me with this, Im in a bad situation
and need to sell my things as fast as I can, and Im not getting any feedback
from the team to try find out whats happening with this errpor that dont let
me sent the seller verification form
Please I really need to get this fixed
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If you are this impatient to sell your stuff than maybe bricklink is not the
place for you.
Depending on what you have set/parts things can take a long time to sell especially
if you only have a small inventory.
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