Discussion Forum: Shipping(Post New Message)
Redisplay Messages: Compact | Brief | All | Full      Show Messages: All | Without Replies

 Author: BrickSix View Messages Posted By BrickSix
 Posted: Mar 23, 2024 16:38
 Subject: Looking for help getting parts from Europe
 Viewed: 152 times
 Topic: Shipping
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
Hi guys,

I've been looking at some parts I desperately need and the only seller appears
to be in Denmark but won't ship to Canada. Therefore, I'm hoping someone
in the UK or EU can help me get these parts and forward them on to me in Canada.

If anyone can help, drop me a message. I've tried contacting the seller,
but to no avail.

Thank you.

-Todd
 Author: Jukebox45 View Messages Posted By Jukebox45
 Posted: Mar 23, 2024 09:59
 Subject: "item does not fit in the package"
 Viewed: 118 times
 Topic: Shipping
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
I have two buyers today getting the same error message - "item does not
fit in the package"

I cannot see where I have set any limits, and have sold large sets before today.

Any suggestions / advice?

Thanks
 Author: SezaR View Messages Posted By SezaR
 Posted: Mar 22, 2024 19:26
 Subject: Best packing material, best packing technic
 Viewed: 154 times
 Topic: Shipping
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
And a way to get rid of damaged prts 😀
 




 Author: Ziegelmeister View Messages Posted By Ziegelmeister
 Posted: Mar 20, 2024 17:28
 Subject: USPS Priority Flat Rate and Priority boxes
 Viewed: 86 times
 Topic: Shipping
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
Is there any kind of work around using the Courier API where you can put in different
box dimensions? The Priority Flat Rate boxes are smaller and more expensive
than the standard Priority boxes - and also come in a wider variety like the
7x7x6 box.

However it appears you're locked in to the predetermined Flat Rate dimensions.
I'm assuming these need to just be manually priced?
 Author: The_Boyz_Bricks View Messages Posted By The_Boyz_Bricks
 Posted: Mar 19, 2024 22:12
 Subject: Shipping to Canada!
 Viewed: 120 times
 Topic: Shipping
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
We are thrilled to announce that we have expanded our shipping services to Canada!

If you reside in Canada and choose to place an order with us, we kindly ask for
your patience as we navigate this new endeavor. Please understand that there
may be a slight delay in processing and shipping your order as we work hard to
ensure a smooth and efficient delivery process to your location. We greatly appreciate
your understanding and look forward to serving you with the same level of quality
and care that we provide to all our valued customers. Thank you very much for
your support as we begin shipping to Canada!


Please note that shipping is restricted to a maximum of four pounds per order.
Thank you!
 Author: The_Boyz_Bricks View Messages Posted By The_Boyz_Bricks
 Posted: Mar 14, 2024 21:05
 Subject: Non-domestic orders.
 Viewed: 125 times
 Topic: Shipping
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
I want to start shipping to other countries. I've wanted to for quite awhile
but it feels like such a pain.
I'm currently using Pirate ship for shipping and tried filling out their
customs form but it seems like a lot of hassle to do it for every non-domestic
order.

Is there a fast efficient shipping service that makes it easy for shipping non-domestic
orders? Thanks!
 Author: rankster View Messages Posted By rankster
 Posted: Mar 12, 2024 08:32
 Subject: How to set up insurance properly?
 Viewed: 105 times
 Topic: Shipping
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
I've created a new shipping method for capes and stickers only and I would
like the insurance to be optional below €20 and mandatory above €20 item value
but the setting I made seems to be incorrect since it adds the €4,75 fee for
both criteria by default while it was set to "by request" for orders
below €20. How should it be set up properly?
 
 Author: Ziegelmeister View Messages Posted By Ziegelmeister
 Posted: Mar 1, 2024 17:18
 Subject: Sticker sheet dimensions
 Viewed: 80 times
 Topic: Shipping
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
Am I nuts did the dimensions for sticker sheets disappear at some point? I
keep meaning to ask every time someone buys a sheet and I have to invoice them
since it won't go in to a standard shipping method.

Since I'll be pulling from that bin tonight I'll physically add the dimensions
for all the sheets, but I thought they were there back when I first started selling.
 Author: krystensprouse View Messages Posted By krystensprouse
 Posted: Feb 28, 2024 21:25
 Subject: Connecting shipping and my store
 Viewed: 114 times
 Topic: Shipping
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
Does anyone know what platform Bricklink uses for their e-commerce platform?

More specifically, I use goshippo.com and I am trying to connect my store to
goshippo so I don't have to do everything manually. I can't seem to find
bricklink on their list of platforms/websites.

Help?
 Author: Nikilyn View Messages Posted By Nikilyn
 Posted: Feb 22, 2024 11:30
 Subject: Instant checkout question
 Viewed: 113 times
 Topic: Shipping
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
I just want to see if what I want to do is an option and I just haven't figured
out how to set up my shipping properly.

At the beginning of the year I updated my rates along the with the USPS. I don't
see an option to set up shipping by region. I'm in the central US so shipping
to each coast is not bad (with the exception of CA, everything seems expensive
in CA lol)

So I have instant checkout out for all of the USA up to 4lbs.

I wanted to have more realistic shipping for my home state and neighboring states.
It is about $1+ cheaper and less tiers. However when I use instant checkout and
test the options in my store, everyone's order defaults to cheapest shipping
and they have to manually check the other box for domestic US. So I took off
the instant checkout so it wouldn't be used by people who didn't qualify.
I made an invoice option instead with people in these states able to choose the
lower option. Bricklink then gives the lower estimate but I have to send an invoice.

No one has chosen this option even though I have received multiple orders from
qualifying states.

My question then, as a buyer, do people just prefer the instant checkout? Is
waiting for an invoice not that common anymore? Should I just remove the midwest
tier? Every dollar counts for me, but for buyers is it not worth the wait/time.
They just want to check out and be done?
 Author: BrickCompulsion View Messages Posted By BrickCompulsion
 Posted: Feb 22, 2024 06:06
 Subject: Counterfeit Stamps - UK users
 Viewed: 158 times
 Topic: Shipping
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
Good morning all

This post is for sellers using Royal Mail in the UK. I am looking for any sellers
that have had a £5 fee applied by Royal Mail with an explanation of counterfeit
stamps being used.

If this is anyone then please do get in touch with me as I may have an opportunity
to get your money back and help solve this issue !

Cheers
 Author: Emilio_Magnelli View Messages Posted By Emilio_Magnelli
 Posted: Feb 21, 2024 04:30
 Subject: APO/FPO
 Viewed: 161 times
 Topic: Shipping
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
Hi all,

Recently I had problems with an APO/FPO adress.

Buyer pretend shipment to this address, but my Courrier doesn't ship to an
APO address.

After a few message I ask a new shipping addres, so he sent me a Japan addres,
and pretend the same shipping cost

I refuse, so he want to cancel order with refund.

I complete all, and today he sent me a neg.

Well, my I ask if there any chance to block buyer with an shipping address not
valid.

I hope to NOT offend anybody with this post.

Sincerely

em
 Author: bahpstore View Messages Posted By bahpstore
 Posted: Feb 20, 2024 20:26
 Subject: USPS detour - longest ?
 Viewed: 87 times
 Topic: Shipping
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
Package visited JAMAICA NY on 02/11, 02/13, 02/15 with a stop @ SAN FRANCISCO
02/14, then went to SINGAPORE (destination country) - back to New York - stop
at ZURICH, SWITZERLAND 😉

How many extra miles it went?
 
 Author: SWBConstruction View Messages Posted By SWBConstruction
 Posted: Feb 20, 2024 06:56
 Subject: Australia to ???
 Viewed: 96 times
 Topic: Shipping
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
What is the easiest country to ship to from Australia?
 Author: ANHDesigns View Messages Posted By ANHDesigns
 Posted: Feb 19, 2024 08:04
 Subject: Whats settings do i do for free shipping...
 Viewed: 100 times
 Topic: Shipping
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
Morning,

What settings do i do for free shipping if someone buy 25-30$ worth of bricks?
I am not seeing it in the settings area...

Thank you in advance..
 Author: jjack View Messages Posted By jjack
 Posted: Feb 18, 2024 09:14
 Subject: Adding Canada to my store
 Viewed: 143 times
 Topic: Shipping
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
I need help adding international countries to my store, especially Canada. Plus,
I need help creating automatic shipping costs. Thank you, Jack
 Author: 401_Bricks View Messages Posted By 401_Bricks
 Posted: Feb 17, 2024 21:56
 Subject: Advice on a delivery
 Viewed: 126 times
 Topic: Shipping
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
Hi everyone,

I know it's the responsibility of the seller to ensure the package is delivered.
And if it is lost, I am on the hook for it.

However, I had a customer reach out to tell me they didn't receive the package,
even though USPS shows it was delivered in the mailbox a few days ago.

Is it still my responsibility for the package once it has been delivered?

Any advice is appreciated.
 Author: popsicle View Messages Posted By popsicle
 Posted: Feb 15, 2024 13:13
 Subject: Hemorrhaging Sales
 Viewed: 454 times
 Topic: Shipping
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
That Norway is a signatory of EEA and not an EU member state, doesn’t entirely
explain it -

4 Euro vs 37 Euro

Same number of the same part, with the same cart weight of 2.70 grams. So given
the choice, I naturally purchased from the Norwegian member with what is a more
than fair shipping rate offered. I’d buy from both, but I’m done with having
to negotiate a semi-reasonable shipping rate and/or fees, with EU members mostly.
No longer worth the effort.

Straighten out your shipping methods and rates, you’re hemorrhaging sales. Or
don't and let others pick-up those numbers

Just some advise I've long held onto and now don't need to, nothing more.

Just one of several recent examples:
 
 Author: samsam2 View Messages Posted By samsam2
 Posted: Feb 15, 2024 10:43
 Subject: change order status to shipped from complete
 Viewed: 72 times
 Topic: Shipping
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
it's ridiculous that if I make an order status complete by accident that
i can't change it to shipped which is what i meant to do
 Author: ANHDesigns View Messages Posted By ANHDesigns
 Posted: Feb 13, 2024 10:06
 Subject: Free shipping on orders over 25$
 Viewed: 97 times
 Topic: Shipping
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
How do you do free shipping on orders over 25$ ground in a certain country. I
am not seeing it clearly,

Steph
 Author: Patrickk View Messages Posted By Patrickk
 Posted: Feb 12, 2024 13:30
 Subject: Delete a shipping country
 Viewed: 65 times
 Topic: Shipping
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
Hi, how can i delete a shipping country?
 Author: sasquatch_eater View Messages Posted By sasquatch_eater
 Posted: Feb 5, 2024 11:13
 Subject: This can't be good...
 Viewed: 344 times
 Topic: Shipping
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
A buyer of mine just informed me that his order was out for delivery as of last
Saturday but apparently something has gone wrong. I have attached a screenshot
of the tracking and I don't know what to think of it. The order was fairly
expensive (a single minifigure that was worth quite a large amount) and this
was the buyers first order. My question is: what does this mean? Has the package
been lost or just delayed or what?

--Claude
 
 Author: Doodlebug View Messages Posted By Doodlebug
 Posted: Feb 2, 2024 14:17
 Subject: Paypal/Shipstation charges
 Viewed: 116 times
 Topic: Shipping
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
Saw a listing of Auctane LLC on my PayPal activity. Thought it might be a fraudulent
charge. Opened a dispute of the charge. Seems Shipstation and Auctane are the
same entity. After much aggravation I was able to continue shipping through them.
 Author: RutiFruti View Messages Posted By RutiFruti
 Posted: Jan 31, 2024 15:31
 Subject: Shipping big parts
 Viewed: 125 times
 Topic: Shipping
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
Hi,

I would like to upload the part 18193c02 in my store. However, it is a big one,
so I will definitely not fit into an enveloppe.

The weight is 109g so, if anyone buys it, the system will assign 1,60€ as shipping
method, and I cannot send it at that price, as I will need to send a box. I have
been playing with the shipping options, but I do not know how to fix the issue
and I do not know how to restrict this specific part due to dimensions. I guess
it is in restrictions and adjustments, but I have not been able to do it. Could
anyone please help me with this?


Below you can see some pictures of my shipping settings.

Many thanks in advance!!
Rut

I
 
Part No: 18913c02  Name: Boat, Hull Giant Bow 40 x 20 x 7 with Light Bluish Gray Top (18913 / 18912)
* 
18913c02 (Inv) Boat, Hull Giant Bow 40 x 20 x 7 with Light Bluish Gray Top (18913 / 18912)
Parts: Boat {Dark Blue}
 




 Author: Adjour View Messages Posted By Adjour
 Posted: Jan 25, 2024 21:17
 Subject: Is the Uk post awful or is this seller?
 Viewed: 155 times
 Topic: Shipping
View Message
View
Cancel Message
Cancel
Reply to Message
Reply
I'm curious, I ran across a UK seller with parts I'd like but in 5000
sales they have nearly 40 negs. Almost all of them have the seller blaming the
Royal mail service.

About 30 or so are people complaining about either missing orders, or missing
parts, and then the missing parts are mailed and those come up missing.

Basically almost all the bad reviews are claiming the order or replacements never
came
and the seller just replies with how they are not responsible.


Almost every reply is a version of "too bad, so sad". I find a
hard time believing this person isn't just ripping people off.


I've shipped, goodness, 6k parcels at least between various platforms and
I've had only 2 vanish. So will someone vouch for this person or are they
full of it?



Crystal

Next Page: 5 More | 10 More | 25 More | 50 More | 100 More