BrickLink Discussion Forum

Thanks for all the replies folks. I really appreciate it. I was fortunate enough
to have a kind soul (1001bricks) who owns a shop from France offer to help and
the parts are already en route from the Netherlands to him as we speak.

This is why I love this place.

-Todd

In Shipping, kittybrickz writes:

In Shipping, BrickSix writes:

Hi guys,

I've been looking at some parts I desperately need and the only seller appears
to be in Denmark but won't ship to Canada. Therefore, I'm hoping someone
in the UK or EU can help me get these parts and forward them on to me in Canada.

If anyone can help, drop me a message. I've tried contacting the seller,
but to no avail.

Thank you.

-Todd

Just curious, was it the only store that had the items and quantity that you
require?

Author:

Ydhaa

Posted:

Mar 24, 2024 09:27

Subject:

Re: Looking for help getting parts from Europe

Viewed:

35 times

Topic:

In Shipping, Nubs_Select writes:

In Shipping, BrickSix writes:

maybe try "myUS", they have shipping forwarding address in both Europe
and America when you open a paid account ($10 USD a month)

Maybe I could help? I am in Romania so the shipping price from here to Canada
is at least 40-45 CAD. But I have the time so if you need, I can help you

Author:

kittybrickz

Posted:

Mar 23, 2024 20:08

Subject:

Re: Looking for help getting parts from Europe

Viewed:

66 times

Topic:

In Shipping, BrickSix writes:

Just curious, was it the only store that had the items and quantity that you
require?

Author:

Nubs_Select

Posted:

Mar 23, 2024 17:56

Subject:

Re: Looking for help getting parts from Europe

Viewed:

59 times

Topic:

In Shipping, BrickSix writes:

maybe try "myUS", they have shipping forwarding address in both Europe
and America when you open a paid account ($10 USD a month)

Author:

BrickSix

Posted:

Mar 23, 2024 16:38

Subject:

Looking for help getting parts from Europe

Viewed:

152 times

Topic:

Author:

wildchicken13

Posted:

Mar 23, 2024 11:54

Subject:

Re: "item does not fit in the package"

Viewed:

35 times

Topic:

In Shipping, Jukebox45 writes:

I have two buyers today getting the same error message - "item does not
fit in the package"

Then you need to use a bigger package.

I cannot see where I have set any limits, and have sold large sets before today.

Any suggestions / advice?

Thanks

In all seriousness, we need more information in order to answer this question.
For example, what item(s) is the buyer trying to buy? Does it have weight and
dimensions in the BrickLink catalog? Do the catalog dimensions match those in
your inventory? What shipping method did the buyer choose? Are there any
restrictions on the shipping method, such as weight, volume, or dimension limits?

Author:

bricksahead

Posted:

Mar 23, 2024 11:07

Subject:

Re: "item does not fit in the package"

Viewed:

35 times

Topic:

Did your buyers select "Parcel Shipping"?

You've the following shipping method for buyers in Australia:

Parcel Shipping - Trackable -
Fast and Traceable, shipping fees from $10.90 Shipping charges may change due
to the Volume vs Weight of LEGO parts.

For Parcel Shipping you state that "Shipping charges may change due to the
Volume vs Weight of LEGO parts".

What weights/volumes have you set up for Parcel Shipping in your IC? What are
the volumes and weights of the orders the two buyers are trying to place?

In Shipping, Jukebox45 writes:

I have two buyers today getting the same error message - "item does not
fit in the package"

I cannot see where I have set any limits, and have sold large sets before today.

Any suggestions / advice?

Thanks

Author:

Jukebox45

Posted:

Mar 23, 2024 09:59

Subject:

"item does not fit in the package"

Viewed:

118 times

Topic:

Author:

SezaR

Posted:

Mar 22, 2024 21:50

Subject:

Re: Best packing material, best packing technic

Viewed:

62 times

Topic:

In Shipping, Nubs_Select writes:

In Shipping, SezaR writes:

And a way to get rid of damaged prts 😀

quite nice!!!

Author:

Nubs_Select

Posted:

Mar 22, 2024 19:28

Subject:

Re: Best packing material, best packing technic

Viewed:

62 times

Topic:

In Shipping, SezaR writes:

And a way to get rid of damaged prts 😀

quite nice!!!

Author:

SezaR

Posted:

Mar 22, 2024 19:26

Subject:

Best packing material, best packing technic

Viewed:

154 times

Topic:

And a way to get rid of damaged prts 😀

Author:

Ziegelmeister

Posted:

Mar 20, 2024 19:07

Subject:

Re: USPS Priority Flat Rate and Priority boxes

Viewed:

38 times

Topic:

In Shipping, RedTardis writes:

In Shipping, Ziegelmeister writes:

Is there any kind of work around using the Courier API where you can put in different
box dimensions? The Priority Flat Rate boxes are smaller and more expensive
than the standard Priority boxes - and also come in a wider variety like the
7x7x6 box.

However it appears you're locked in to the predetermined Flat Rate dimensions.
I'm assuming these need to just be manually priced?

I use ALOT of the 7x7x6 boxes for one to two pound orders. It does require manual
pricing like you said. And the pricing is much more affordable than flat rate.

They're quickly becoming my favorite. I managed to get 375 1x8's in
one last night with room to spare (just had to orient them all in the same direction
in multiple bags).

Author:

RedTardis

Posted:

Mar 20, 2024 18:40

Subject:

Re: USPS Priority Flat Rate and Priority boxes

Viewed:

33 times

Topic:

In Shipping, Ziegelmeister writes:

I use ALOT of the 7x7x6 boxes for one to two pound orders. It does require manual
pricing like you said. And the pricing is much more affordable than flat rate.

Author:

Ziegelmeister

Posted:

Mar 20, 2024 17:28

Subject:

USPS Priority Flat Rate and Priority boxes

Viewed:

86 times

Topic:

Author:

randyf

Posted:

Mar 20, 2024 15:36

Subject:

Re: Shipping to Canada!

Viewed:

27 times

Topic:

In Shipping, 1001bricks writes:

In Shipping, The_Boyz_Bricks writes:

My mistake. I forgot that the metric system is the main method of measurement
used by Canadians.

Beep - by the whole World except 2 Countries IIRC.

Three, but who's counting.

It is probably the only time that Liberia and Myanmar will be used in the same
sentence as the United States.

Author:

Hal8472

Posted:

Mar 20, 2024 14:39

Subject:

Re: Shipping to Canada!

Viewed:

25 times

Topic:

In Shipping, The_Boyz_Bricks writes:

In Shipping, Hal8472 writes:

In Shipping, The_Boyz_Bricks writes:

We are thrilled to announce that we have expanded our shipping services to Canada!

If you reside in Canada and choose to place an order with us, we kindly ask for
your patience as we navigate this new endeavor. Please understand that there
may be a slight delay in processing and shipping your order as we work hard to
ensure a smooth and efficient delivery process to your location. We greatly appreciate
your understanding and look forward to serving you with the same level of quality
and care that we provide to all our valued customers. Thank you very much for
your support as we begin shipping to Canada!

Please note that shipping is restricted to a maximum of four pounds per order.
Thank you!

Awesome thanks. What are pounds?

My mistake. I forgot that the metric system is the main method of measurement
used by Canadians.

I was just being cheeky. We deal with lots of stuff in both systems of measurement.
Not really much of an issue. Glad you have a sense of humour (humor).

Author:

1001bricks

Posted:

Mar 20, 2024 13:54

Subject:

Re: Shipping to Canada!

Viewed:

24 times

Topic:

In Shipping, The_Boyz_Bricks writes:

My mistake. I forgot that the metric system is the main method of measurement
used by Canadians.

Beep - by the whole World except 2 Countries IIRC.

Author:

1001bricks

Posted:

Mar 20, 2024 13:54

Subject:

Re: Shipping to Canada!

Viewed:

23 times

Topic:

In Shipping, peregrinator writes:

In Shipping, Hal8472 writes:

Awesome thanks. What are pounds?

1 pound is about 1/14 stone

Ah, a small boulder then? That helps, thanks!

Author:

1001bricks

Posted:

Mar 20, 2024 13:47

Subject:

Re: Shipping to Canada!

Viewed:

24 times

Topic:

In Shipping, Hal8472 writes:

In Shipping, The_Boyz_Bricks writes:

Awesome thanks. What are pounds?

Isn't it a British thing?

Author:

SylvainLS

Posted:

Mar 20, 2024 13:06

Subject:

Re: Shipping to Canada!

Viewed:

32 times

Topic:

In Shipping, randyf writes:

[…]
Those things you gain when eating too many gummies.

You get paid for eating too many gummies?!

Author:

SylvainLS

Posted:

Mar 20, 2024 13:02

Subject:

Re: Shipping to Canada!

Viewed:

29 times

Topic:

In Shipping, peregrinator writes:

In Shipping, Hal8472 writes:

Awesome thanks. What are pounds?

1 pound is about 1/14 stone

HTH

I thought a pound was 20 shillings 🤔

Author:

The_Boyz_Bricks

Posted:

Mar 20, 2024 12:58

Subject:

Re: Shipping to Canada!

Viewed:

41 times

Topic:

In Shipping, Hal8472 writes:

In Shipping, The_Boyz_Bricks writes:

Awesome thanks. What are pounds?

My mistake. I forgot that the metric system is the main method of measurement
used by Canadians.

Author:

randyf

Posted:

Mar 20, 2024 12:57

Subject:

Re: Shipping to Canada!

Viewed:

31 times

Topic:

In Shipping, Hal8472 writes:

In Shipping, The_Boyz_Bricks writes:

Awesome thanks. What are pounds?

Those things you gain when eating too many gummies.

Author:

peregrinator

Posted:

Mar 20, 2024 12:55

Subject:

Re: Shipping to Canada!

Viewed:

30 times

Topic:

In Shipping, Hal8472 writes:

Awesome thanks. What are pounds?

1 pound is about 1/14 stone

HTH

Author:

Nubs_Select

Posted:

Mar 20, 2024 12:40

Subject:

Re: Shipping to Canada!

Viewed:

38 times

Topic:

In Shipping, Hal8472 writes:

In Shipping, The_Boyz_Bricks writes:

Awesome thanks. What are pounds?

Author:

Dhobeck

Posted:

Mar 20, 2024 11:27

Subject:

Re: Shipping to Canada!

Viewed:

38 times

Topic:

In Shipping, Hal8472 writes:

In Shipping, The_Boyz_Bricks writes:

Awesome thanks. What are pounds?

4 pounds = 1.81437 kilograms

Author:

Hal8472

Posted:

Mar 20, 2024 08:47

Subject:

Re: Shipping to Canada!

Viewed:

38 times

Topic:

In Shipping, The_Boyz_Bricks writes:

Awesome thanks. What are pounds?

Author:

The_Boyz_Bricks

Posted:

Mar 19, 2024 22:12

Subject:

Shipping to Canada!

Viewed:

120 times

Topic:

Author:

Saitobricks.ca

Posted:

Mar 15, 2024 11:38

Subject:

Re: Non-domestic orders.

Viewed:

27 times

Topic:

In Shipping, peregrinator writes:

In Shipping, Saitobricks.ca writes:

In Shipping, The_Boyz_Bricks writes:

Is there a fast efficient shipping service that makes it easy for shipping non-domestic
orders? Thanks!

What ever you do don't use UPS (A.K.A the united pirate service)

I've had several bad experiences with them.

They're fine for shipping within the USA but their customs brokerage fees
are crazy.

My problems have been, failure to deliver, saying a package has been delivered
but it arrives a week later, and very badly damaged packages.

Author:

Bond

Posted:

Mar 15, 2024 00:39

Subject:

Re: Non-domestic orders.

Viewed:

57 times

Topic:

In Shipping, Nubs_Select writes:

From the international receiving end I would say it’s my second favourite international
shipping company (only behind dhl) usps is the most likely to have the lowest
import costs tho the negative is usually you have to make a trip to the local
post office if it does have extra charges.

One of our most common (and justified) complaints. We on the 'front lines'
of customer service, as it were, have been asking the uppers to please implement
full shipping features - that is, every service you would get if you were shipping
a parcel in person - to the Send Mail and Packages page for...well, some time.
But yes, one of our highest priorities is to maintain low cost shipping compared
to our competitors; I believe we're still pretty good at it. Just once I
had to ship a massive order (the box of which exceeded USPS parameters) using
a different service; I believe it was FedUp. I maintained what Douglas Adams
called "wonderful restraint" when I heard the price but grudgingly paid.

And to be sure, you can use Clink N Ship to print a customs form, request a parcel
pickup at your home from your carrier, and the CNS prices are usually slightly
lower than they would be than if you trudged to the station. And just to end
this infomercial, if you're just swinging by the station (say, on your way
to or from work), you can drop any ready-to-ship parcel at a designated location
on the front counter or into a hamper placed in the lobby; you don't have
to wait in line for that.

- Bond

Author:

Nubs_Select

Posted:

Mar 15, 2024 00:17

Subject:

Re: Non-domestic orders.

Viewed:

41 times

Topic:

In Shipping, Bond writes:

In Shipping, Caroline77 writes:

In Shipping, Saitobricks.ca writes:

In Shipping, The_Boyz_Bricks writes:

Is there a fast efficient shipping service that makes it easy for shipping non-domestic
orders? Thanks!

What ever you do don't use UPS (A.K.A the united pirate service)

I've had several bad experiences with them.

Not to mention how expensive they are... Don't get me started on FedEx either.

Taking into account the reality of how people feel about USPS and the sheer joy
of standing in a common-feeder line at the station (nearly every USPS station
or post office customer service center in the country has a Google Maps rating
averaging 1 star), where does USPS fall into that ranking? (disclosure: I'm
a USPS mail carrier).

- Bond

Author:

Bond

Posted:

Mar 14, 2024 23:48

Subject:

Re: Non-domestic orders.

Viewed:

40 times

Topic:

In Shipping, Caroline77 writes:

In Shipping, Saitobricks.ca writes:

In Shipping, The_Boyz_Bricks writes:

Is there a fast efficient shipping service that makes it easy for shipping non-domestic
orders? Thanks!

What ever you do don't use UPS (A.K.A the united pirate service)

I've had several bad experiences with them.

Not to mention how expensive they are... Don't get me started on FedEx either.

Author:

peregrinator

Posted:

Mar 14, 2024 22:32

Subject:

Re: Non-domestic orders.

Viewed:

38 times

Topic:

In Shipping, Saitobricks.ca writes:

In Shipping, The_Boyz_Bricks writes:

Is there a fast efficient shipping service that makes it easy for shipping non-domestic
orders? Thanks!

What ever you do don't use UPS (A.K.A the united pirate service)

I've had several bad experiences with them.

They're fine for shipping within the USA but their customs brokerage fees
are crazy.

Author:

Caroline77

Posted:

Mar 14, 2024 21:29

Subject:

Re: Non-domestic orders.

Viewed:

43 times

Topic:

In Shipping, Saitobricks.ca writes:

In Shipping, The_Boyz_Bricks writes:

Is there a fast efficient shipping service that makes it easy for shipping non-domestic
orders? Thanks!

What ever you do don't use UPS (A.K.A the united pirate service)

I've had several bad experiences with them.

Not to mention how expensive they are... Don't get me started on FedEx either.

Author:

wildchicken13

Posted:

Mar 14, 2024 21:27

Subject:

Re: Non-domestic orders.

Viewed:

45 times

Topic:

In Shipping, The_Boyz_Bricks writes:

I want to start shipping to other countries. I've wanted to for quite awhile
but it feels like such a pain.

I'm currently using Pirate ship for shipping and tried filling out their
customs form but it seems like a lot of hassle to do it for every non-domestic
order.

Is there a fast efficient shipping service that makes it easy for shipping non-domestic
orders? Thanks!

Every international package requires a customs form. You'll get the hang
of it eventually; it's only a few extra steps compared to domestic orders.

Author:

Saitobricks.ca

Posted:

Mar 14, 2024 21:24

Subject:

Re: Non-domestic orders.

Viewed:

36 times

Topic:

In Shipping, The_Boyz_Bricks writes:

Is there a fast efficient shipping service that makes it easy for shipping non-domestic
orders? Thanks!

What ever you do don't use UPS (A.K.A the united pirate service)

I've had several bad experiences with them.

Author:

Caroline77

Posted:

Mar 14, 2024 21:20

Subject:

Re: Non-domestic orders.

Viewed:

37 times

Topic:

In Shipping, Caroline77 writes:

In Shipping, The_Boyz_Bricks writes:

I want to start shipping to other countries. I've wanted to for quite awhile
but it feels like such a pain.

Pirate ship offers an export service that you have to request
to be enrolled in (it's free to enroll) and the minimum shipping cost
is still $11 for Canada and $15 or $16 for anywhere else.

I misspoke, simple export rate is $9.99 for Canada and 12.99 for the rest of
the world up to half a pound and goes up from there.

Author:

Caroline77

Posted:

Mar 14, 2024 21:17

Subject:

Re: Non-domestic orders.

Viewed:

48 times

Topic:

In Shipping, The_Boyz_Bricks writes:

I want to start shipping to other countries. I've wanted to for quite awhile
but it feels like such a pain.

Honestly, the amount of non domestic orders you will probably get will be small.
Shipping from the United States outside of the United States (even to Canada)
is very expensive. Pirate ship offers an export service that you have to request
to be enrolled in (it's free to enroll) and the minimum shipping cost
is still $11 for Canada and $15 or $16 for anywhere else.

Is it worth opening up internationally? Honestly, probably not for anything
more than Canada unless you have a large stock of extremely rare and hard to
find pieces and sets. I would say I "maybe" get an international order
once every month or two.

Customs forms aren't difficult, especially using Pirate ship. Just declare
the item is a building toy, the value of the item and the Harmonization number,
which I use as 950300 and that's it.

Anything for VAT and other tax collections, you will receive a separate email
from Bricklink. Follow the instructions and list any VAT IDs that are required
on the customs form.

Author:

The_Boyz_Bricks

Posted:

Mar 14, 2024 21:05

Subject:

Non-domestic orders.

Viewed:

125 times

Topic:

I want to start shipping to other countries. I've wanted to for quite awhile
but it feels like such a pain.

Author:

Nubs_Select

Posted:

Mar 12, 2024 13:14

Subject:

Re: How to set up insurance properly?

Viewed:

25 times

Topic:

That would make more sense but curious why they wouldn’t then just let the normal
shipping option be shown in addition the the special one and instead have the
buyer choose an insurance checkbox that most would miss

Author:

yorbrick

Posted:

Mar 12, 2024 12:49

Subject:

Re: How to set up insurance properly?

Viewed:

27 times

Topic:

In Shipping, Nubs_Select writes:

Your carrier must not like good deals wow

insurance starts at 50 Cents CAD
for the first $100 over here (some carries a little more) but 4.75 Euros for
20 euros of product is wild

I imagine that fee is for tracking to prove it was delivered, as in 'insurance'
against the buyer saying it didn't arrive rather than real insurance for
damage or loss. Here, insurance is relatively cheap compared to the contents
value, so long as you have already factored in / paid for tracking.

Author:

Nubs_Select

Posted:

Mar 12, 2024 12:33

Subject:

Re: How to set up insurance properly?

Viewed:

25 times

Topic:

Your carrier must not like good deals wow

insurance starts at 50 Cents CAD
for the first $100 over here (some carries a little more) but 4.75 Euros for
20 euros of product is wild

Author:

rankster

Posted:

Mar 12, 2024 09:20

Subject:

Re: How to set up insurance properly?

Viewed:

25 times

Topic:

In Shipping, SylvainLS writes:

Yep. €7.60.

Thanks a lot for your help!

Author:

SylvainLS

Posted:

Mar 12, 2024 09:14

Subject:

Re: How to set up insurance properly?

Viewed:

13 times

Topic:

In Shipping, rankster writes:

In Shipping, SylvainLS writes:

That being said, you’re a professional, so insurance is for you, not for the
buyer, as you have an obligation to deliver.

Sure thing, that's why I limit it to orders below €20. Could you check how
much it calculates if you add those capes worth of at least €20 please? Insurance
should be mandatory and the final cost should be €7,60 in this case.

Yep. €7.60.

Author:

rankster

Posted:

Mar 12, 2024 08:59

Subject:

Re: How to set up insurance properly?

Viewed:

24 times

Topic:

In Shipping, SylvainLS writes:

That being said, you’re a professional, so insurance is for you, not for the
buyer, as you have an obligation to deliver.

Author:

SylvainLS

Posted:

Mar 12, 2024 08:50

Subject:

Re: How to set up insurance properly?

Viewed:

18 times

Topic:

In Shipping, SylvainLS writes:

[…]
See pic… and it stays this way during checkout, and I have the option to choose
insurance in the end.

That being said, you’re a professional, so insurance is for you, not for the
buyer, as you have an obligation to deliver.

Author:

SylvainLS

Posted:

Mar 12, 2024 08:49

Subject:

Re: How to set up insurance properly?

Viewed:

20 times

Topic:

In Shipping, rankster writes:

In Shipping, SylvainLS writes:

I don’t know nothing about shipping and store settings but it seems to me that
if the third line says “above 20.00,” that means the second line means “(up
to) 20.00” and so the first line means “(up to) 0.01.”
And your second line has “by default” ticked, not “by request.”

That might be it. Could you please check if my setting is fixed now by adding
this item to your cart and check what it shows for below and above €20 with shipping
method "EU - Priority Letter for Capes / Stickers ONLY"?

https://store.bricklink.com/rankster?itemID=335672698#/shop

See pic… and it stays this way during checkout, and I have the option to choose
insurance in the end.

Author:

rankster

Posted:

Mar 12, 2024 08:44

Subject:

Re: How to set up insurance properly?

Viewed:

25 times

Topic:

In Shipping, SylvainLS writes:

Author:

SylvainLS

Posted:

Mar 12, 2024 08:37

Subject:

Re: How to set up insurance properly?

Viewed:

25 times

Topic:

In Shipping, rankster writes:

I've created a new shipping method for capes and stickers only and I would
like the insurance to be optional below €20 and mandatory above €20 item value
but the setting I made seems to be incorrect since it adds the €4,75 fee for
both criteria by default while it was set to "by request" for orders
below €20. How should it be set up properly?

Author:

rankster

Posted:

Mar 12, 2024 08:32

Subject:

How to set up insurance properly?

Viewed:

105 times

Topic:

Author:

Adjour

Posted:

Mar 4, 2024 19:49

Subject:

Re: What would you do?

Viewed:

43 times

Topic:

In Shipping, fallinglegos81 writes:

In Shipping, Adjour writes:

In Shipping, fallinglegos81 writes:

Good Morning Forum,
I had a customer reach out asking if I could reduce my shipping before purchasing
a set. I only do instant check out and not invoices. I explained in the email
that the shipping cost is what I believe is a fair price and I don't reduce
shipping. I told him thank you for his interested.

He never wrote back but a day later they purchased the item he had emailed about
and in the comments "Hi. Can you please reduce shipping cost a few dollars
to reflect ups advantage which is cheaper? Thanks!" after I already told
him no and after he had paid.

I don't want to be petty but I'm annoyed that I told them no and ignored
it.

What would you do?

Thanks!

I'm confused. Are they asking for a discount or are they asking for a cheaper
shipping method? The impression I get from your post is you want to send it priority
instead of ground advantage, and they are asking for ground.

In that case I'd do what the buyer asks.

Crystal

Thanks for the replay, they are wanting the shipping cheaper after I told them
I wouldn't reduce the price and after the already paid and purchased the
items.

Yeah, I grasp that. You didn't really answer me though. Are you insisting
on sending it priority when it can be sent ground?

I get that you are annoyed, but if I was the buyer in a case like that, I'd
be annoyed as well.

If so, that's a strange hill to die on. IMO.

Crystal

Author:

fallinglegos81

Posted:

Mar 4, 2024 15:41

Subject:

Re: What would you do?

Viewed:

63 times

Topic:

In Shipping, Adjour writes:

In Shipping, fallinglegos81 writes:

Thanks for the replay, they are wanting the shipping cheaper after I told them
I wouldn't reduce the price and after the already paid and purchased the
items.

Author:

zorbanj

Posted:

Mar 4, 2024 11:06

Subject:

Re: What would you do?

Viewed:

81 times

Topic:

This order:

Politely refuse or cancel the order. Canceling the order puts you at risk of
getting a neutral or negative feedback.

Point out that shipping includes more than just the postage. Many buyers (and
sellers) use "shipping" and "postage" interchangeably. They are
not the same. Shipping includes postage and could also include handling, packing
materials and travel costs to the post office.

Next order:

Stoplist this type of buyer immediately. They are usually troublemakers.

Avoid using language like "the shipping cost is what I believe is a fair
price". It encourages bargaining.

Enable the quote function if you haven't already.

In Shipping, fallinglegos81 writes:

Author:

Adjour

Posted:

Mar 4, 2024 11:00

Subject:

Re: What would you do?

Viewed:

56 times

Topic:

In Shipping, fallinglegos81 writes:

Author:

yorbrick

Posted:

Mar 4, 2024 09:16

Subject:

Re: What would you do?

Viewed:

69 times

Topic:

In Shipping, fallinglegos81 writes:

Refuse, and tell them that you have already replied to their email saying no.
I would have stop listed them at that point, as in my experience, people that
expect discounts are the ones that will cause trouble later if you don't
give them the discount they demand.

Author:

1977_mauro

Posted:

Mar 4, 2024 08:11

Subject:

Re: What would you do?

Viewed:

65 times

Topic:

if you cen send cheaper, reduce the costs a little bit, if not refuse it...

In Shipping, fallinglegos81 writes:

Author:

ErwinNL

Posted:

Mar 4, 2024 08:10

Subject:

Re: What would you do?

Viewed:

61 times

Topic:

In Shipping, fallinglegos81 writes:

Nope, Stick to what you told him before.

Some people keep trying.

Author:

randyf

Posted:

Mar 2, 2024 11:49

Subject:

Re: Sticker sheet dimensions

Viewed:

37 times

Topic:

In Shipping, Ziegelmeister writes:

In Shipping, randyf writes:

Sticker sheet packing dimensions have only been added since packing dimensions
for all items types were added to the database about three years ago. There are
still a _lot_ of sticker sheets that do not have packing dimensions, so any that
are missing would be appreciated.

I see, I see, that would actually make a lot more sense since the early sales
must have had the dims in. Bare with me and I'll see if I can add the dims
in the next couple of days for the several in my inventory that do not have them.

That would be awesome. Thank you!

P.S. Please make sure the dimensions are in centimeters.

Author:

Ziegelmeister

Posted:

Mar 2, 2024 00:30

Subject:

Re: Sticker sheet dimensions

Viewed:

31 times

Topic:

In Shipping, randyf writes:

Author:

randyf

Posted:

Mar 1, 2024 20:17

Subject:

Re: Sticker sheet dimensions

Viewed:

49 times

Topic:

In Shipping, Ziegelmeister writes:

Am I nuts did the dimensions for sticker sheets disappear at some point? I
keep meaning to ask every time someone buys a sheet and I have to invoice them
since it won't go in to a standard shipping method.

Since I'll be pulling from that bin tonight I'll physically add the dimensions
for all the sheets, but I thought they were there back when I first started selling.

Author:

Ziegelmeister

Posted:

Mar 1, 2024 17:18

Subject:

Sticker sheet dimensions

Viewed:

80 times

Topic:

Author:

stranqe

Posted:

Feb 28, 2024 22:19

Subject:

Re: Connecting shipping and my store

Viewed:

38 times

Topic:

In Shipping, krystensprouse writes:

Does anyone know what platform Bricklink uses for their e-commerce platform?

More specifically, I use goshippo.com and I am trying to connect my store to
goshippo so I don't have to do everything manually. I can't seem to find
bricklink on their list of platforms/websites.

Help?

If you only take payment via paypal, then you can use pirateship and link it
to auto pull all orders from paypal. or use shipstation within paypal.

Author:

ATCB

Posted:

Feb 28, 2024 22:10

Subject:

Re: Connecting shipping and my store

Viewed:

36 times

Topic:

You would need to find someone to write a script that will pull the order info
from Bricklink's API and Push it over to goshippo.com's API.

In Shipping, krystensprouse writes:

Author:

peregrinator

Posted:

Feb 28, 2024 21:30

Subject:

Re: Connecting shipping and my store

Viewed:

36 times

Topic:

In Shipping, krystensprouse writes:

BrinkLink is all-custom

Author:

krystensprouse

Posted:

Feb 28, 2024 21:25

Subject:

Connecting shipping and my store

Viewed:

114 times

Topic:

Author:

Saitobricks.ca

Posted:

Feb 23, 2024 15:55

Subject:

Re: Counterfeit Stamps - UK users

Viewed:

56 times

Topic:

https://www.theguardian.com/society/2022/jul/04/eventually-it-will-just-be-a-barcode-wont-it-why-britains-new-stamps-are-causing-outrage-and-upset

In Shipping, Adjour writes:

In Shipping, Tracyd writes:

In Shipping, Adjour writes:

In Shipping, Stuart9 writes:

Are they using older stamps that are now not recognised ?

They should have exchanged them for current stamps which Royal Mail will only
recognise now, you had to send them to Royal Mail with a card/paper and not take
them to a post office.

I did this with those that I hadn’t used yet.

Not sure if this option is still open.

In General, BrickCompulsion writes:

Good morning all

This post is for sellers using Royal Mail in the UK. I am looking for any sellers
that have had a £5 fee applied by Royal Mail with an explanation of counterfeit
stamps being used.

If this is anyone then please do get in touch with me as I may have an opportunity
to get your money back and help solve this issue !

Cheers

whaaa? You guys can't use old stamps?

I can cover an evelope in hundreds of penny stamps from the 80's and it will
send. Interesting.

whoa QR code stamps. I'm impressed and also dismayed lol

why dismayed? Don’t get me started with the problems with QR codes ether.

Author:

Adjour

Posted:

Feb 23, 2024 15:52

Subject:

Re: Counterfeit Stamps - UK users

Viewed:

53 times

Topic:

https://www.theguardian.com/society/2022/jul/04/eventually-it-will-just-be-a-barcode-wont-it-why-britains-new-stamps-are-causing-outrage-and-upset

In Shipping, Tracyd writes:

In Shipping, Adjour writes:

In Shipping, Stuart9 writes:

whaaa? You guys can't use old stamps?

I can cover an evelope in hundreds of penny stamps from the 80's and it will
send. Interesting.

whoa QR code stamps. I'm impressed and also dismayed lol

Author:

Saitobricks.ca

Posted:

Feb 23, 2024 15:48

Subject:

Re: Counterfeit Stamps - UK users

Viewed:

41 times

Topic:

In Shipping, Adjour writes:

In Shipping, Stuart9 writes:

whaaa? You guys can't use old stamps?

I can cover an evelope in hundreds of penny stamps from the 80's and it will
send. Interesting.

Anything will send but will it be delivered?

Author:

Tracyd

Posted:

Feb 23, 2024 15:46

Subject:

Re: Counterfeit Stamps - UK users

Viewed:

39 times

Topic:

https://www.theguardian.com/society/2022/jul/04/eventually-it-will-just-be-a-barcode-wont-it-why-britains-new-stamps-are-causing-outrage-and-upset

In Shipping, Tracyd writes:

In Shipping, Adjour writes:

In Shipping, Stuart9 writes:

whaaa? You guys can't use old stamps?

I can cover an evelope in hundreds of penny stamps from the 80's and it will
send. Interesting.

If the stamps were bought at the post office, they might have been misprints
and would show as not rel/counterfeit.

Author:

Tracyd

Posted:

Feb 23, 2024 15:44

Subject:

Re: Counterfeit Stamps - UK users

Viewed:

44 times

Topic:

https://www.theguardian.com/society/2022/jul/04/eventually-it-will-just-be-a-barcode-wont-it-why-britains-new-stamps-are-causing-outrage-and-upset

In Shipping, Adjour writes:

In Shipping, Stuart9 writes:

whaaa? You guys can't use old stamps?

I can cover an evelope in hundreds of penny stamps from the 80's and it will
send. Interesting.

Author:

Adjour

Posted:

Feb 23, 2024 15:36

Subject:

Re: Counterfeit Stamps - UK users

Viewed:

65 times

Topic:

In Shipping, Stuart9 writes:

whaaa? You guys can't use old stamps?

I can cover an evelope in hundreds of penny stamps from the 80's and it will
send. Interesting.

Author:

Saitobricks.ca

Posted:

Feb 22, 2024 12:35

Subject:

Re: APO/FPO

Viewed:

24 times

Topic:

In Shipping, randyf writes:

In Shipping, Saitobricks.ca writes:

In Shipping, 1001bricks writes:

In Shipping, Saitobricks.ca writes:

In Shipping, 1001bricks writes:

In Shipping, wildchicken13 writes:

In Shipping, Brickman4you writes:

Good point Chicken - And I might be wrong about how the APO works, but in defense
of the original post why the negative feedback. It seems store likes to ship
DHL for its own reasons and can't complete the order. The Buyer is asking
a lot ordering from an overseas location from a Italian Seller, then not understanding
seller is not willing to ship items back to USA to then be forwarded back abroad
internationally to a APO location. I rest my case, retract the feedback.

I think the problem is that DHL is a private company and therefore doesn't
have access to U.S. military bases. Poste Italiane will hand the package off
to USPS for final delivery.

Uh uh, seems like a lame excuse to me, don't comprehend why DHL have difficulties...

Use of deadly force includes LEGO

Sorry I don't believe in Guns.

I’m sorry you have been unable to experience how fun they are under control.
My cousin and I fill up old cans with oil then we light them on fire and shoot
at them it’s a lot of fun.

Well all of that sounds especially lovely for the environment. 🙄

It will be fine, don’t freak out just because you hear the word “oil”.

What you see on the news about oil spills is not what is happening with us.

Author:

Saitobricks.ca

Posted:

Feb 22, 2024 12:32

Subject:

Re: APO/FPO

Viewed:

25 times

Topic:

In Shipping, qwertyboy writes:

In Shipping, Saitobricks.ca writes:

I’m sorry you have been unable to experience how fun they are under control.
My cousin and I fill up old cans with oil then we light them on fire and shoot
at them it’s a lot of fun.

So you then shoot holes in the oil cans, oil would flow out, and then afterwards
you would clean up all the contaminated soil? Sounds like a lot of work
for a little fun.

Niek.

Nana, the oil burns off, and we use a just a tiny amount, also it is fun, sometimes
you can get mini explosions too.

Author:

Adjour

Posted:

Feb 22, 2024 12:31

Subject:

Re: Instant checkout question

Viewed:

31 times

Topic:

no one reads anything. The buyers aren't seeing it.

Or they don't care they want it "now".

My most used manual invoice is labeled "whatever is cheapest" and I do
occasionally get people that go around instant checkout and use that instead,
but it's not many.

Crystal

Author:

brac.brick

Posted:

Feb 22, 2024 11:49

Subject:

Re: Instant checkout question

Viewed:

34 times

Topic:

My question then, as a buyer, do people just prefer the instant checkout? Is
waiting for an invoice not that common anymore? Should I just remove the midwest
tier? Every dollar counts for me, but for buyers is it not worth the wait/time.
They just want to check out and be done?

Yes, absolutely. Also I took a look at your terms. It looks like only those buyers
who live in the states you designate can use the Manual checkout option. I understand
what you are trying to do but maybe you could make it a bit clearer and advertise
the discount ?

For example, in your terms, under shipping, write some text that buyers in these
specific states can opt for a lower shipping cost if they use Manual checkout.
But in the shipping description, I'd leave this out so that buyers who want
manual who do not live in those states are not turned away to buy from someone
else. It's confusing in my humble opinion.

In my experience, 99% want IC - its faster and easier for them . I offer local
pickup for anyone in New England and and tell them how to do this - manual checkout,
write a note asking for local pickup on order and then wait for the invoice.
You could offer this for your local buyers.

Just my 2 cents,
Alison

Author:

1001bricks

Posted:

Feb 22, 2024 11:37

Subject:

Re: Instant checkout question

Viewed:

33 times

Topic:

In Shipping, Nikilyn writes:

My question then, as a buyer, do people just prefer the instant checkout?

Sure, I'd say 100% of them nowadays.
Imagine your own on line experience buying things in other shops/marketplaces?

Should I just remove the midwest tier? Every dollar counts for me, but for buyers is it not worth the wait/time. They just want to check out and be done?

US has this problem of cost depending "regions" AFAIK, you're kind
of unique. Maybe CAN also?

Anyway - I'd be you, I'd make some kind of stats, and decide a rate,
my own rate like "in the middle" (depending your stats) which would make
you both gain and lose.

Of course you can adjust this flat rate later on.

Again, it wouldn't be USPS rate; you're allowed to use ANY rate you wish.
Explain it or better describe it in Terms and it'll be fine.

Buyers will adore this, IMO.

Author:

Nikilyn

Posted:

Feb 22, 2024 11:30

Subject:

Instant checkout question

Viewed:

113 times

Topic:

I just want to see if what I want to do is an option and I just haven't figured
out how to set up my shipping properly.

At the beginning of the year I updated my rates along the with the USPS. I don't
see an option to set up shipping by region. I'm in the central US so shipping
to each coast is not bad (with the exception of CA, everything seems expensive
in CA lol)

So I have instant checkout out for all of the USA up to 4lbs.

I wanted to have more realistic shipping for my home state and neighboring states.
It is about $1+ cheaper and less tiers. However when I use instant checkout and
test the options in my store, everyone's order defaults to cheapest shipping
and they have to manually check the other box for domestic US. So I took off
the instant checkout so it wouldn't be used by people who didn't qualify.
I made an invoice option instead with people in these states able to choose the
lower option. Bricklink then gives the lower estimate but I have to send an invoice.

No one has chosen this option even though I have received multiple orders from
qualifying states.

My question then, as a buyer, do people just prefer the instant checkout? Is
waiting for an invoice not that common anymore? Should I just remove the midwest
tier? Every dollar counts for me, but for buyers is it not worth the wait/time.
They just want to check out and be done?

Author:

randyf

Posted:

Feb 22, 2024 11:08

Subject:

Re: APO/FPO

Viewed:

24 times

Topic:

In Shipping, Saitobricks.ca writes:

In Shipping, 1001bricks writes:

In Shipping, Saitobricks.ca writes:

In Shipping, 1001bricks writes:

In Shipping, wildchicken13 writes:

In Shipping, Brickman4you writes:

I think the problem is that DHL is a private company and therefore doesn't
have access to U.S. military bases. Poste Italiane will hand the package off
to USPS for final delivery.

Uh uh, seems like a lame excuse to me, don't comprehend why DHL have difficulties...

Use of deadly force includes LEGO

Sorry I don't believe in Guns.

I’m sorry you have been unable to experience how fun they are under control.
My cousin and I fill up old cans with oil then we light them on fire and shoot
at them it’s a lot of fun.

Well all of that sounds especially lovely for the environment. 🙄

Author:

wildchicken13

Posted:

Feb 22, 2024 10:49

Subject:

Re: APO/FPO

Viewed:

31 times

Topic:

In Shipping, qwertyboy writes:

So you then shoot holes in the oil cans, oil would flow out, and then afterwards
you would clean up all the contaminated soil? Sounds like a lot of work
for a little fun.

Niek.

And just the other day this guy was complaining about the mess made by electric
vehicles… https://www.bricklink.com/message.asp?ID=1455162

Author:

qwertyboy

Posted:

Feb 22, 2024 10:16

Subject:

Re: APO/FPO

Viewed:

31 times

Topic:

In Shipping, Saitobricks.ca writes:

I’m sorry you have been unable to experience how fun they are under control.
My cousin and I fill up old cans with oil then we light them on fire and shoot
at them it’s a lot of fun.

So you then shoot holes in the oil cans, oil would flow out, and then afterwards
you would clean up all the contaminated soil? Sounds like a lot of work
for a little fun.

Niek.

Author:

Stuart9

Posted:

Feb 22, 2024 09:40

Subject:

Re: Counterfeit Stamps - UK users

Viewed:

55 times

Topic:

The post office selling counterfeit stamps.

I know they need to make a profit but this is pushing it.

In General, BrickCompulsion writes:

My issue came when I bought postage in a post office and they supplied and applied
the (new style) stamp

Author:

Saitobricks.ca

Posted:

Feb 22, 2024 08:55

Subject:

Re: APO/FPO

Viewed:

39 times

Topic:

In Shipping, 1001bricks writes:

In Shipping, Saitobricks.ca writes:

In Shipping, 1001bricks writes:

In Shipping, wildchicken13 writes:

In Shipping, Brickman4you writes:

I think the problem is that DHL is a private company and therefore doesn't
have access to U.S. military bases. Poste Italiane will hand the package off
to USPS for final delivery.

Uh uh, seems like a lame excuse to me, don't comprehend why DHL have difficulties...

Use of deadly force includes LEGO

Sorry I don't believe in Guns.

I’m sorry you have been unable to experience how fun they are under control.
My cousin and I fill up old cans with oil then we light them on fire and shoot
at them it’s a lot of fun.

Author:

BrickCompulsion

Posted:

Feb 22, 2024 08:04

Subject:

Re: Counterfeit Stamps - UK users

Viewed:

77 times

Topic:

My issue came when I bought postage in a post office and they supplied and applied
the (new style) stamp

Author:

Stuart9

Posted:

Feb 22, 2024 07:54

Subject:

Re: Counterfeit Stamps - UK users

Viewed:

76 times

Topic:

Author:

BrickCompulsion

Posted:

Feb 22, 2024 06:06

Subject:

Counterfeit Stamps - UK users

Viewed:

158 times

Topic:

Author:

BrickDeals

Posted:

Feb 22, 2024 02:03

Subject:

Re: APO/FPO

Viewed:

42 times

Topic:

In Shipping, Emilio_Magnelli writes:

Hi all,

Recently I had problems with an APO/FPO adress.

Buyer pretend shipment to this address, but my Courrier doesn't ship to an
APO address.

After a few message I ask a new shipping addres, so he sent me a Japan addres,
and pretend the same shipping cost

I refuse, so he want to cancel order with refund.

I complete all, and today he sent me a neg.

Well, my I ask if there any chance to block buyer with an shipping address not
valid.

I hope to NOT offend anybody with this post.

Sincerely

em

The feedback is deserved. The buyer completed their contractual obligations per
your terms, you dishonored them.

If you ship to the United States, a US buyer would have reasonable expectations
that you can ship to a US address. APO/AFO is considered domestic, even if it
is on foreign soil.

It is SHAMEFUL that you would leave a retaliatory negative feedback for the buyer,
especially a service member obligated to defend your country in the event of
a European war.

Here are some ways you could have resolved the situation:

1.) You could have explained that DHL won't let you ship to military bases
and offered to ship Poste Italiane.

2.) You could have assumed the extra cost and shipped to the Japanese address.
What would the loss have been, $10? Probably not even that, because you don't
receive your Paypal fees back on the refund.

Here are some options for the future:

1.) In your terms, add line, "We cannot ship to AFO/APO addresses."

2.) Stop shipping to the United States.

Author:

1001bricks

Posted:

Feb 21, 2024 21:40

Subject:

Re: APO/FPO

Viewed:

29 times

Topic:

In Shipping, Saitobricks.ca writes:

In Shipping, 1001bricks writes:

In Shipping, wildchicken13 writes:

In Shipping, Brickman4you writes:

I think the problem is that DHL is a private company and therefore doesn't
have access to U.S. military bases. Poste Italiane will hand the package off
to USPS for final delivery.

Uh uh, seems like a lame excuse to me, don't comprehend why DHL have difficulties...

Use of deadly force includes LEGO

Sorry I don't believe in Guns.

Author:

Saitobricks.ca

Posted:

Feb 21, 2024 20:44

Subject:

Re: APO/FPO

Viewed:

27 times

Topic:

In Shipping, 1001bricks writes:

In Shipping, wildchicken13 writes:

In Shipping, Brickman4you writes:

I think the problem is that DHL is a private company and therefore doesn't
have access to U.S. military bases. Poste Italiane will hand the package off
to USPS for final delivery.

Uh uh, seems like a lame excuse to me, don't comprehend why DHL have difficulties...

Use of deadly force includes LEGO

Author:

wildchicken13

Posted:

Feb 21, 2024 19:56

Subject:

Re: APO/FPO

Viewed:

36 times

Topic:

In Shipping, peregrinator writes:

Hmmm, yes, but DHL definitely has a service where they hand off to USPS for final
delivery, at least here in the USA (DHL e-commerce). FedEx and UPS have similar
services. I'm not blaming the seller here, from what I see he did everything
correctly, it's just weird that DHL doesn't have their act together.

The seller says they only ship with DHL Express Courier, so I'm guessing
it's door-to-door. But yes, ordinarily DHL would hand off the package to
USPS for final delivery.

Author:

peregrinator

Posted:

Feb 21, 2024 19:49

Subject:

Re: APO/FPO

Viewed:

25 times

Topic:

In Shipping, wildchicken13 writes:

In Shipping, Brickman4you writes:

I think the problem is that DHL is a private company and therefore doesn't
have access to U.S. military bases. Poste Italiane will hand the package off
to USPS for final delivery.

Author:

1001bricks

Posted:

Feb 21, 2024 19:01

Subject:

Re: APO/FPO

Viewed:

31 times

Topic:

In Shipping, wildchicken13 writes:

In Shipping, Brickman4you writes:

I think the problem is that DHL is a private company and therefore doesn't
have access to U.S. military bases. Poste Italiane will hand the package off
to USPS for final delivery.

Uh uh, seems like a lame excuse to me, don't comprehend why DHL have difficulties...

Author:

wildchicken13

Posted:

Feb 21, 2024 18:31

Subject:

Re: APO/FPO

Viewed:

38 times

Topic:

In Shipping, Brickman4you writes:

I think the problem is that DHL is a private company and therefore doesn't
have access to U.S. military bases. Poste Italiane will hand the package off
to USPS for final delivery.

Author:

Brickman4you

Posted:

Feb 21, 2024 17:07

Subject:

Re: APO/FPO

Viewed:

39 times

Topic:

In Shipping, wildchicken13 writes:

In Shipping, Emilio_Magnelli writes:

Which courier do you use? DHL may not be able to deliver a package to an APO
address but Poste Italiane should be able to.

Author:

wildchicken13

Posted:

Feb 21, 2024 16:47

Subject:

Re: APO/FPO

Viewed:

40 times

Topic:

In Shipping, Emilio_Magnelli writes:

Which courier do you use? DHL may not be able to deliver a package to an APO
address but Poste Italiane should be able to.

Author:

wildchicken13

Posted:

Feb 21, 2024 16:18

Subject:

Re: APO/FPO

Viewed:

46 times

Topic:

In Shipping, axaday writes:

The address wasn't invalid itself. It must just be a conflict between services.

It's actually a conflict between the United States and Japan.

Author:

qwertyboy

Posted:

Feb 21, 2024 11:34

Subject:

Re: APO/FPO

Viewed:

33 times

Topic:

In Shipping, Brickman4you writes:

In Shipping, peregrinator writes:

In Shipping, Brickman4you writes:

APO and FPO packages must be sent via USPS (meaning only from locations within
the US States).

No, that isn't the case. APO/FPO addresses can receive international shipments,
but they *do* have go through USPS. But that is typical for international mail
- the national postal service makes delivery after the package goes through customs.

USPS does not operate in Italy, does it?

It does not, but that is not the point. We have shipped to APO/FPO as well. There
is no USPS here, but when shipment reaches US, it is handed over to USPS. So
OP needed to use a shipping service that does the same.

Niek.

Author:

Brickman4you

Posted:

Feb 21, 2024 10:10

Subject:

Re: APO/FPO

Viewed:

42 times

Topic:

In Shipping, peregrinator writes:

In Shipping, Brickman4you writes:

APO and FPO packages must be sent via USPS (meaning only from locations within
the US States).

USPS does not operate in Italy, does it?

Author:

peregrinator

Posted:

Feb 21, 2024 09:52

Subject:

Re: APO/FPO

Viewed:

42 times

Topic:

In Shipping, Brickman4you writes:

APO and FPO packages must be sent via USPS (meaning only from locations within
the US States).

Author:

ANHDesigns

Posted:

Feb 21, 2024 08:42

Subject:

Re: Whats settings do i do for free shipping...

Viewed:

29 times

Topic:

Thank you...

In Shipping, Brickman4you writes:

In Shipping, ANHDesigns writes:

Morning,

What settings do i do for free shipping if someone buy 25-30$ worth of bricks?
I am not seeing it in the settings area...

Thank you in advance..

You need to set your shipping method with a Min / Max then another above that
set to zero cost. Looking at your store you have a lot going on with different
methods of shipping and this method is usually is implemented with stores that
offer flat rate shipping. Also, on checkout of one minifig in your store the
only shipping with IC is "Shipping & Handling
US $11.40". I would look at other stores setup similar to the model you
want to follow.

Author:

Brickman4you

Posted:

Feb 21, 2024 07:17

Subject:

Re: APO/FPO

Viewed:

41 times

Topic: