| Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | Brickwilbo  | | Posted: | Mar 14, 2024 02:39 | | Subject: | Re: Studio Error from Printed Brick Import (.ldr) | | Viewed: | 20 times | | Topic: | Related Software | |
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| In Related Software, tprahm writes:
| | When I import a .ldr file into BrickLink, all of the bricks are placed perfectly
sound, except for printed bricks. Even when the .dat item ID matches, in this
case (3069p02.dat), it still doesn't convert the file type to the actual
brick. Even if the brick exists in Bricklink, such as the 3069p02 piece, it won't
budge unless I manually change it. However, I also noticed that occasionally,
but not with this example, bricks such as 3068pb0191 will appear ONLY IF I change
the .dat file name from "3068pb0191" to "3068bpb0191". However,
I would like all of the bricks to be recognized in the Studio software. Any ideas?
And no, manual brick switches are not an option here.
|
The Stud.io related Forum is here: https://forum.bricklink.com/
Helppage: https://studiohelp.bricklink.com/hc/en-us
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| Author: | Brickwilbo | | Posted: | Mar 13, 2024 05:55 | | Subject: | Re: hi | | Viewed: | 69 times | | Topic: | Help | |
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| In Help, kubabrick writes:
| | I know that BL recognizes the computer's IP. me and my son had 2 accounts,
but on one wifi account at home, they deleted it for my son. Is it possible to
create a second account on BL but from a different laptop?thanks
|
You are limited to one (1) account on this Site unless we have granted you permission
to have additional accounts, such permission being in our sole discretion.
Contact the Helpdesk. https://www.bricklink.com/v3/help/contact.page
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| Author: | Brickwilbo | | Posted: | Mar 12, 2024 09:57 | | Subject: | Re: No shipping method selected. | | Viewed: | 29 times | | Topic: | Help | |
|
| In Help, McBricks writes:
| | A buyer can get parts shipped to her in a certain state but once a set is added
it says "No shipping method available". Any help? Thanks in advance.
James
|
Enable PayPal Onsite.
Or add a shipping method with manual invoice.
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| Author: | Brickwilbo | | Posted: | Mar 10, 2024 08:56 | | Subject: | Re: NSS Store Suspension | | Viewed: | 76 times | | Topic: | Help | |
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| In Help, collectabrick writes:
| | Hi all, on the 4th March my store was suspended for receiving 3+ NSS Alerts at
one given time. I have resolved these in the past few days, but the last 2 I
have open are from a while ago now where they have been laying dormant as a result
of the buyers longer responding to the case after receiving their items / refunds.
I submitted a ticket to the Help Desk, the same day of suspension (4th March),
for these 2 cases showing the proof for either the refund or delivery, but I
haven't received a confirmation email or anything of that nature to show
any progress towards them.
Wanted to know if there was a way to escalate this, or any other steps I can
do to get these cases closed. I am still messaging the buyers frequently but,
judging from their feedback, they look to be inactive from BrickLink nowadays.
My total NSS count is still below 3 now (2), so is there a possibility of a reinstatement
of my selling privileges?
Any help/advice is appreciated, thanks.
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Be patient, the helpdesk has a backlog of a few weeks.
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| Author: | Brickwilbo | | Posted: | Mar 10, 2024 08:52 | | Subject: | Re: How to delete the contents of a stockroom? | | Viewed: | 30 times | | Topic: | Selling | |
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| In Selling, Leftoverbricks writes:
| | How to delete the contents of a certain stockroom (A, B, C) and not make changes
to the available items?
|
Go toy My Inventory, Select By Availability, check the checkbox and selet Delete
items, submit changes.
https://www.bricklink.com/inventory.asp?itemView=7
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| Author: | Brickwilbo | | Posted: | Mar 5, 2024 10:01 | | Subject: | Re: BL messaging sending multiple replies. | | Viewed: | 43 times | | Topic: | Technical Issues | |
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| In General, SDF_Bricks writes:
| | When I send a reply to a message, sometimes the receiver gets the message 2-3
times. Rather annoying.
Anyone aware of this or knows of a fix?
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Maybe clear the cache and cookies.
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| Author: | Brickwilbo | | Posted: | Mar 3, 2024 05:37 | | Subject: | Re: Wanted List issue adding REMARK | | Viewed: | 36 times | | Topic: | Technical Issues | |
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| In Technical Issues, TechnoCaveman writes:
| | Issue with Updating Wanted List with a comment in Remark Field
These are existing lists where the only thing I'm editing is the remark field.
When I try to save the new remark, I receive the message, "Only one item/color
combination is allowed per Wanted List".
Note that I did not violate that limitation.
I created a test Wanted List with just one part. I attempted to add a remark
and I received the message "Only one item/color combination is allowed per
Wanted List". This error message in this instance does not make sense, as
I only have one part in wanted list. Please refer to attachment for test results.
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https://www.bricklink.com/message.asp?ID=1455953
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| Author: | Brickwilbo | | Posted: | Mar 3, 2024 05:36 | | Subject: | Re: How to get rotatable parts right? | | Viewed: | 25 times | | Topic: | Related Software | |
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| In Related Software, Youboming writes:
| | As shown in the picture, I can't put these parts in the correct position
because I can't adjust them as flexibly as in reality. Is there any solution?
|
There's a stud.io dedicated forum here: https://forum.bricklink.com.
Helppages: https://studiohelp.bricklink.com/hc/en-us
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| Author: | Brickwilbo | | Posted: | Mar 2, 2024 06:27 | | Subject: | Re: Filed a NSS report. How long to resolution? | | Viewed: | 54 times | | Topic: | Help | |
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| In Help, BackAgain1 writes:
| | I filed this on day 7 after placing an order. I'm wondering at what point
I go to paypal to get the money back? Thanks
|
A week after opening the NSS should be enough time to respond en solve the issue.
Check your email spam folder for a message from the seller.
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| Author: | Brickwilbo | | Posted: | Mar 2, 2024 05:48 | | Subject: | Re: Onsite payment - paid - pending payment | | Viewed: | 46 times | | Topic: | Problem Order | |
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| In Problem Order, donja_nl writes:
| | Hello,
I hope somebody can help me with an order that has been paid by onsite payment.
I got Bricklink mail that the order is paid and the 'Payment status'
is 'Pending'.
The is no money in my Paypal account.
The seller wants me to cancel the order, because there is something wrong with
the payment. Not telling me what.
What is happening with such a payment and what is the smart thing to do?
- Cancel a paid order myself. (is it possible?)
- Let the buyer cancel this order. (is it possible?)
- File an NPB. (is it possible?)
Anybody has good advice for me? Never had this before.
|
Maybe an E-check. The buyer should cancel the payment on his side.
Then you can cancel the order. Or cancel the order by using the NPB process if
you want to be protected against any feedback. The buyer can choose the option
to cancel and accept the penalty.
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