Discussion Forum: Feedback(Post New Message)
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 Author: rambo View Messages Posted By rambo
 Posted: Feb 24, 2024 04:04
 Subject: Re: Feedback löschen
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 Topic: Feedback
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rambo (35)

Location:  Austria, Niederösterreich
Member Since Contact Type Status
Jan 14, 2021 Contact Member Buyer
Buying Privileges - OK
In Feedback, Nubs_Select writes:
  https://www.bricklink.com/feedbackDel.asp

Danke, da hab ich es versucht, funktioniert aber nicht!
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Feb 24, 2024 03:16
 Subject: Re: Feedback löschen
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Nubs_Select (3777)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Nub's Select
https://www.bricklink.com/feedbackDel.asp
 Author: rambo View Messages Posted By rambo
 Posted: Feb 24, 2024 03:06
 Subject: Feedback löschen
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 Topic: Feedback
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rambo (35)

Location:  Austria, Niederösterreich
Member Since Contact Type Status
Jan 14, 2021 Contact Member Buyer
Buying Privileges - OK
Kann mir bitte jemand sagen, wie ich ein Feedback löschen kann? Wollte natürlich
positiv bewerten und habe versehentlich neutral angetippt. Habe schon mehrfach
versucht Feedback löschen eingereicht, wird aber anscheinend nicht weiter geleitet.
LG Rambo
 Author: acaciobernardo View Messages Posted By acaciobernardo
 Posted: Feb 22, 2024 19:34
 Subject: Re: Unfair feedback
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acaciobernardo (61)

Location:  Portugal
Member Since Contact Type Status
May 4, 2017 Contact Member Buyer
Buying Privileges - OK
In Feedback, peregrinator writes:
  In Feedback, BricksTH4 writes:
  For reference, you can remove your own feedback at https://www.bricklink.com/feedbackDel.asp

Having had a look, it's surprised me how long it's taken for the seller
to leave the negative, nearly 3 months after the neutral was originally posted.

The seller (deliberately or not) waited long enough so that the buyer can no
longer change his or her feedback.

Right 👍
 Author: acaciobernardo View Messages Posted By acaciobernardo
 Posted: Feb 22, 2024 19:30
 Subject: Re: Unfair feedback
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acaciobernardo (61)

Location:  Portugal
Member Since Contact Type Status
May 4, 2017 Contact Member Buyer
Buying Privileges - OK
In Feedback, 1001bricks writes:
  In Feedback, acaciobernardo writes:
  
Thank you all. Fortunately and quickly, bricklink removed the negative feedback.

Wow! Russell's definitely the best here!

So happy for you, please have a good evening!

😊👍
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Feb 22, 2024 14:31
 Subject: Re: Unfair feedback
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1001bricks (52383)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In Feedback, acaciobernardo writes:
  
Thank you all. Fortunately and quickly, bricklink removed the negative feedback.

Wow! Russell's definitely the best here!

So happy for you, please have a good evening!
 Author: acaciobernardo View Messages Posted By acaciobernardo
 Posted: Feb 22, 2024 14:25
 Subject: Re: Unfair feedback
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acaciobernardo (61)

Location:  Portugal
Member Since Contact Type Status
May 4, 2017 Contact Member Buyer
Buying Privileges - OK
In Feedback, acaciobernardo writes:
  Hello. I made a purchase from a user. The package never arrived, through the
post office I learned that it arrived in my country but that it cannot be delivered
because the address was wrong or incomplete. And that it had already been
returned to the sender. I contacted DHL and the only thing I could find out was
that it had already been delivered to the sender. At cost, the seller gave me
back the value of the set, despite saying on the bricklink page that he had returned
the whole thing. I lost money. Gave neutral feedback to the seller. The seller
gave me negative feedback claiming that I gave up on the purchase. I think the
feedback I was given was unfair. I hope the admin will refer to the entire conversation
exchanged between me and the seller and remove the only negative feedback I have.

I didn't give up on the order. It was a set that my daughter was missing
and bricklink knows that I ended up buying it from another user. (Whom I thank
as it was very kind)



Thank you all. Fortunately and quickly, bricklink removed the negative feedback.
I know it's just one, but I make every effort to make sure everything goes
smoothly in all the purchases I've made so far. Maybe I should have ignored
it, but I wasn't. Mainly because of the total arrogance and contempt of the
seller who did nothing to solve the problem. Thank you
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Feb 21, 2024 15:00
 Subject: Re: (Cancelled)
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 Topic: Feedback
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yorbrick (1185)

Location:  United Kingdom, England
Member Since Contact Type Status
Apr 11, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Yorbricks
In Feedback, PupKiwi writes:
  In Feedback, yorbrick writes:
  
  I think that this is more of a Bricklink problem as a neutral feedback shouldn't
affect your rating. It was great, but it wasn't bad, so why treat it as a
bad thing?

It isn't treated as a bad thing. It is also not a good thing, so doesn't
count as praise.


Email the buyer and ask them to stop doing it. If no response, stop list them,
and inform all sellers you are friendly with so they stoplist them.


It's not an buyer I had to deal with, but I'm letting all sellers on
here know to expect a neutral if they order from you.

If sellers place an order then in that case they are a buyer. And why would I
leave them a neutral?
 Author: PupKiwi View Messages Posted By PupKiwi
 Posted: Feb 21, 2024 14:47
 Subject: Re: (Cancelled)
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PupKiwi (2441)

Location:  USA, Arizona
Member Since Contact Type Status
Sep 14, 2015 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: PupKiwi's Bricks
In Feedback, yorbrick writes:
  
  I think that this is more of a Bricklink problem as a neutral feedback shouldn't
affect your rating. It was great, but it wasn't bad, so why treat it as a
bad thing?

It isn't treated as a bad thing. It is also not a good thing, so doesn't
count as praise.


Email the buyer and ask them to stop doing it. If no response, stop list them,
and inform all sellers you are friendly with so they stoplist them.


It's not an buyer I had to deal with, but I'm letting all sellers on
here know to expect a neutral if they order from you.
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Feb 21, 2024 14:32
 Subject: Re: Please beware of this buyer
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1001bricks (52383)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In Feedback, carterfairlie writes:
  In Feedback, 1001bricks writes:
  In Feedback, PupKiwi writes:
  They have been leaving neutral on every order so far

Please contact him instead of posting?


Sorry about not communicating. I couldn't access my account. However, I might
still be willing to purchase from you. I will ultimately decide if I purchase
from you, today.

I'm not sure who you are - sorry if I've forgotten the context - but
thank you anyway, and you're very welcome of course!
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Feb 21, 2024 13:48
 Subject: Re: (Cancelled)
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yorbrick (1185)

Location:  United Kingdom, England
Member Since Contact Type Status
Apr 11, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Yorbricks
  I think that this is more of a Bricklink problem as a neutral feedback shouldn't
affect your rating. It was great, but it wasn't bad, so why treat it as a
bad thing?

It isn't treated as a bad thing. It is also not a good thing, so doesn't
count as praise.


Email the buyer and ask them to stop doing it. If no response, stop list them,
and inform all sellers you are friendly with so they stoplist them.
 Author: carterfairlie View Messages Posted By carterfairlie
 Posted: Feb 21, 2024 13:47
 Subject: Re: Please beware of this buyer
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carterfairlie (17)

Location:  Canada, British Columbia
Member Since Contact Type Status
Jan 15, 2024 Contact Member Buyer
Buying Privileges - OK
In Feedback, 1001bricks writes:
  In Feedback, PupKiwi writes:
  They have been leaving neutral on every order so far

Please contact him instead of posting?


Sorry about not communicating. I couldn't access my account. However, I might
still be willing to purchase from you. I will ultimately decide if I purchase
from you, today.
 Author: PlanetEarthToys View Messages Posted By PlanetEarthToys
 Posted: Feb 21, 2024 13:32
 Subject: Re: (Cancelled)
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PlanetEarthToys (117)

Location:  USA, Arkansas
Member Since Contact Type Status
Aug 24, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Planet Earth Toys
In Feedback, PupKiwi writes:
  In Feedback, runner.caller writes:
  In Feedback, PupKiwi writes:
  (Cancelled)

I see this has been canceled because spreading awareness using a username in
the BL forum is a bigger issue than the source of the problem.

Hopefully the message in the discord server reaches a bigger audience...

If anyone is curious, the user is BrickDL and they are based in the US.

I think that this is more of a Bricklink problem as a neutral feedback shouldn't
affect your rating. It was great, but it wasn't bad, so why treat it as a
bad thing?

the order id #'s are fascinating......

that's pretty fast
 Author: PupKiwi View Messages Posted By PupKiwi
 Posted: Feb 21, 2024 13:22
 Subject: Re: (Cancelled)
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PupKiwi (2441)

Location:  USA, Arizona
Member Since Contact Type Status
Sep 14, 2015 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: PupKiwi's Bricks
In Feedback, runner.caller writes:
  In Feedback, PupKiwi writes:
  (Cancelled)

I see this has been canceled because spreading awareness using a username in
the BL forum is a bigger issue than the source of the problem.

Hopefully the message in the discord server reaches a bigger audience...

If anyone is curious, the user is BrickDL and they are based in the US.

I think that this is more of a Bricklink problem as a neutral feedback shouldn't
affect your rating. It was great, but it wasn't bad, so why treat it as a
bad thing?
 
 Author: runner.caller View Messages Posted By runner.caller
 Posted: Feb 21, 2024 13:04
 Subject: Re: (Cancelled)
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runner.caller (2651)

Location:  USA, South Dakota
Member Since Contact Type Status
Jan 18, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: A Minifig Galore Store
In Feedback, PupKiwi writes:
  (Cancelled)

I see this has been canceled because spreading awareness using a username in
the BL forum is a bigger issue than the source of the problem.

Hopefully the message in the discord server reaches a bigger audience...
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Feb 21, 2024 12:55
 Subject: Re: Please beware of this buyer
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1001bricks (52383)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In Feedback, PupKiwi writes:
  They have been leaving neutral on every order so far

Please contact him instead of posting?
 Author: ghyde View Messages Posted By ghyde
 Posted: Feb 18, 2024 15:06
 Subject: Re: Unfair feedback
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ghyde (203)

Location:  Australia, Queensland
Member Since Contact Type Status Collage
May 10, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: Far North Bricks
In Feedback, peregrinator writes:
  In Feedback, BricksTH4 writes:
  For reference, you can remove your own feedback at https://www.bricklink.com/feedbackDel.asp

Having had a look, it's surprised me how long it's taken for the seller
to leave the negative, nearly 3 months after the neutral was originally posted.

The seller (deliberately or not) waited long enough so that the buyer can no
longer change his or her feedback.

Would this affect removal of the seller's feedback?

I think not, it is a retaliatory feedback from the seller.

Cheers ...

ghyde
 Author: peregrinator View Messages Posted By peregrinator
 Posted: Feb 18, 2024 14:52
 Subject: Re: Unfair feedback
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peregrinator (776)

Location:  USA, New Jersey
Member Since Contact Type Status
Jan 21, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Faber Family Bricks
In Feedback, BricksTH4 writes:
  For reference, you can remove your own feedback at https://www.bricklink.com/feedbackDel.asp

Having had a look, it's surprised me how long it's taken for the seller
to leave the negative, nearly 3 months after the neutral was originally posted.

The seller (deliberately or not) waited long enough so that the buyer can no
longer change his or her feedback.
 Author: BricksTH4 View Messages Posted By BricksTH4
 Posted: Feb 18, 2024 13:28
 Subject: Re: Unfair feedback
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BricksTH4 (2144)

Location:  United Kingdom, Scotland
Member Since Contact Type Status
May 22, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Bricks Of Scotland
In Feedback, yorbrick writes:
  In Feedback, acaciobernardo writes:
  Hello. I made a purchase from a user. The package never arrived, through the
post office I learned that it arrived in my country but that it cannot be delivered
because the address was wrong or incomplete. And that it had already been
returned to the sender. I contacted DHL and the only thing I could find out was
that it had already been delivered to the sender. At cost, the seller gave me
back the value of the set, despite saying on the bricklink page that he had returned
the whole thing. I lost money. Gave neutral feedback to the seller. The seller
gave me negative feedback claiming that I gave up on the purchase. I think the
feedback I was given was unfair. I hope the admin will refer to the entire conversation
exchanged between me and the seller and remove the only negative feedback I have.

I didn't give up on the order. It was a set that my daughter was missing
and bricklink knows that I ended up buying it from another user. (Whom I thank
as it was very kind)

You can cancel your feedback and leave them a negative. Then file a complaint
at paypal for any remainder of the cost, if you paid that way.

For reference, you can remove your own feedback at https://www.bricklink.com/feedbackDel.asp

Having had a look, it's surprised me how long it's taken for the seller
to leave the negative, nearly 3 months after the neutral was originally posted.
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Feb 18, 2024 13:15
 Subject: Re: Unfair feedback
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1001bricks (52383)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In Feedback, acaciobernardo writes:
  Hello. I made a purchase from a user. The package never arrived, through the
post office I learned that it arrived in my country but that it cannot be delivered
because the address was wrong or incomplete. And that it had already been
returned to the sender. I contacted DHL and the only thing I could find out was
that it had already been delivered to the sender. At cost, the seller gave me
back the value of the set, despite saying on the bricklink page that he had returned
the whole thing. I lost money. Gave neutral feedback to the seller. The seller
gave me negative feedback claiming that I gave up on the purchase. I think the
feedback I was given was unfair. I hope the admin will refer to the entire conversation
exchanged between me and the seller and remove the only negative feedback I have.

I'm sorry but while you're right, there's no reason to remove this
Feedback.

The (bad) seller is allowed to think at this as a negative transaction.

You could remove your feedback if you gave it less than 30 days ago, and give
him a negative also

Apart this, it won't be changed.

Note you could also Reply to the feedback, it's important if someone reads
it.

Much more, don't worry - Sellers do NOT read the buyers feedbacks, epescially
when you've 60... It could be a problem if you were "-1" for example,
but at 60 really nobody cares.

Don't worry, set this seller as Least Favorite and forget it.
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Feb 18, 2024 13:14
 Subject: Re: Unfair feedback
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yorbrick (1185)

Location:  United Kingdom, England
Member Since Contact Type Status
Apr 11, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Yorbricks
In Feedback, acaciobernardo writes:
  Hello. I made a purchase from a user. The package never arrived, through the
post office I learned that it arrived in my country but that it cannot be delivered
because the address was wrong or incomplete. And that it had already been
returned to the sender. I contacted DHL and the only thing I could find out was
that it had already been delivered to the sender. At cost, the seller gave me
back the value of the set, despite saying on the bricklink page that he had returned
the whole thing. I lost money. Gave neutral feedback to the seller. The seller
gave me negative feedback claiming that I gave up on the purchase. I think the
feedback I was given was unfair. I hope the admin will refer to the entire conversation
exchanged between me and the seller and remove the only negative feedback I have.

I didn't give up on the order. It was a set that my daughter was missing
and bricklink knows that I ended up buying it from another user. (Whom I thank
as it was very kind)

You can cancel your feedback and leave them a negative. Then file a complaint
at paypal for any remainder of the cost, if you paid that way.
 Author: acaciobernardo View Messages Posted By acaciobernardo
 Posted: Feb 18, 2024 09:48
 Subject: Unfair feedback
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acaciobernardo (61)

Location:  Portugal
Member Since Contact Type Status
May 4, 2017 Contact Member Buyer
Buying Privileges - OK
Hello. I made a purchase from a user. The package never arrived, through the
post office I learned that it arrived in my country but that it cannot be delivered
because the address was wrong or incomplete. And that it had already been
returned to the sender. I contacted DHL and the only thing I could find out was
that it had already been delivered to the sender. At cost, the seller gave me
back the value of the set, despite saying on the bricklink page that he had returned
the whole thing. I lost money. Gave neutral feedback to the seller. The seller
gave me negative feedback claiming that I gave up on the purchase. I think the
feedback I was given was unfair. I hope the admin will refer to the entire conversation
exchanged between me and the seller and remove the only negative feedback I have.

I didn't give up on the order. It was a set that my daughter was missing
and bricklink knows that I ended up buying it from another user. (Whom I thank
as it was very kind)
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Feb 16, 2024 14:59
 Subject: Re: tussle for a tax refund - negative feedback
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Nubs_Select (3777)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Nub's Select
In Feedback, ghyde writes:
  In Feedback, peregrinator writes:
  In Feedback, Nubs_Select writes:
  If you don’t see the sellers gst/hst number on the invoice similar to the picture

*drains Nub's account*

thanks

Good luck draining a tax account, the government officials will want their money!

🍕🍕🍕

Cheers ...

ghyde

this number is fully public kinda like a username
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Feb 16, 2024 14:53
 Subject: Re: tussle for a tax refund - negative feedback
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Nubs_Select (3777)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Nub's Select
In Feedback, peregrinator writes:
  In Feedback, Nubs_Select writes:
  If you don’t see the sellers gst/hst number on the invoice similar to the picture

*drains Nub's account*

thanks

 Author: ghyde View Messages Posted By ghyde
 Posted: Feb 16, 2024 14:41
 Subject: Re: tussle for a tax refund - negative feedback
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ghyde (203)

Location:  Australia, Queensland
Member Since Contact Type Status Collage
May 10, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: Far North Bricks
In Feedback, peregrinator writes:
  In Feedback, Nubs_Select writes:
  If you don’t see the sellers gst/hst number on the invoice similar to the picture

*drains Nub's account*

thanks

Good luck draining a tax account, the government officials will want their money!

🍕🍕🍕

Cheers ...

ghyde
 Author: peregrinator View Messages Posted By peregrinator
 Posted: Feb 16, 2024 14:23
 Subject: Re: tussle for a tax refund - negative feedback
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peregrinator (776)

Location:  USA, New Jersey
Member Since Contact Type Status
Jan 21, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Faber Family Bricks
In Feedback, Nubs_Select writes:
  If you don’t see the sellers gst/hst number on the invoice similar to the picture

*drains Nub's account*

thanks
 Author: TeeBoxLu View Messages Posted By TeeBoxLu
 Posted: Feb 16, 2024 13:11
 Subject: Re: tussle for a tax refund - negative feedback
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TeeBoxLu (629)

Location:  Canada, Alberta
Member Since Contact Type Status
Mar 5, 2015 Contact Member Buyer
Buying Privileges - OK
In Feedback, Nubs_Select writes:
  If you don’t see the sellers gst/hst number on the invoice similar to the picture
below then they are breaking the law and you can report them to the cra who is
one of the few government organizations who absolutely loves receiving tips like
this to hunt down

Thanks a lot. I think I will do this. You are are helpful too. LU
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Feb 16, 2024 12:40
 Subject: Re: tussle for a tax refund - negative feedback
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Nubs_Select (3777)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Nub's Select
If you don’t see the sellers gst/hst number on the invoice similar to the picture
below then they are breaking the law and you can report them to the cra who is
one of the few government organizations who absolutely loves receiving tips like
this to hunt down
 
 Author: jbroman View Messages Posted By jbroman
 Posted: Feb 16, 2024 12:35
 Subject: Re: tussle for a tax refund - negative feedback
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jbroman (985)

Location:  Canada, British Columbia
Member Since Contact Type Status
Oct 16, 2018 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Big Boy's Bricks
In Feedback, TeeBoxLu writes:
  . Does this person even have a registered GST or HST number??

He must show the GST number on the invoice
 Author: TeeBoxLu View Messages Posted By TeeBoxLu
 Posted: Feb 16, 2024 12:34
 Subject: Re: tussle for a tax refund - negative feedback
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TeeBoxLu (629)

Location:  Canada, Alberta
Member Since Contact Type Status
Mar 5, 2015 Contact Member Buyer
Buying Privileges - OK
In Feedback, 1001bricks writes:
  In Feedback, TeeBoxLu writes:
  I only skimmed through the terms and conditions on a recently placed order. I
did not go to the splash page at all. OOOPSIE ... my bad. This CDN Ontario store
states on his splash page in red he will charge everyone 13% tax. When questioned,
I was told told, in no uncertain terms (lol), that his terms are his terms. Too
bad for me. It went back and forth and I suggested that he could do the right
thing and change his terms and conditions and conform to the lawful tax laws
of his province and country. That is not going to happen. I mentioned it again
in clearer words. I finally got him to refund some taxes paid. Does this person
even have a registered GST or HST number? Can I ask him that?

I guess it must be a pro Shop, then you're allowed to ask for their pro references.
Here for example, they MUST be displayed to the public.


  Does he have to
answer? Does this person think that collecting his extra 8% on every single out
of province order his rightful tip? Does he think it is right to dupe unsuspecting
and unknowing customers? He is not the only store in Ontario that is collecting
extra cash in what I believe to be a low and underhanded manner. I wish I could
stop them. I can warn others about this particular store in my feedback. He will
probably counter with a lie of some kind and just keep on with these petty thefts.
So ... your thoughts ... or better yet ... creative and constructive solutions?

IIRC I already told you?

If you think it could be an unlawful tax colection, DO report this shop using
the member report page AND opening a helpdesk ticket.

Oh yes, thanks again. You are helpful. I will use your previous link. LU
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Feb 16, 2024 12:24
 Subject: Re: tussle for a tax refund - negative feedback
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1001bricks (52383)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In Feedback, TeeBoxLu writes:
  I only skimmed through the terms and conditions on a recently placed order. I
did not go to the splash page at all. OOOPSIE ... my bad. This CDN Ontario store
states on his splash page in red he will charge everyone 13% tax. When questioned,
I was told told, in no uncertain terms (lol), that his terms are his terms. Too
bad for me. It went back and forth and I suggested that he could do the right
thing and change his terms and conditions and conform to the lawful tax laws
of his province and country. That is not going to happen. I mentioned it again
in clearer words. I finally got him to refund some taxes paid. Does this person
even have a registered GST or HST number? Can I ask him that?

I guess it must be a pro Shop, then you're allowed to ask for their pro references.
Here for example, they MUST be displayed to the public.


  Does he have to
answer? Does this person think that collecting his extra 8% on every single out
of province order his rightful tip? Does he think it is right to dupe unsuspecting
and unknowing customers? He is not the only store in Ontario that is collecting
extra cash in what I believe to be a low and underhanded manner. I wish I could
stop them. I can warn others about this particular store in my feedback. He will
probably counter with a lie of some kind and just keep on with these petty thefts.
So ... your thoughts ... or better yet ... creative and constructive solutions?

IIRC I already told you?

If you think it could be an unlawful tax colection, DO report this shop using
the member report page AND opening a helpdesk ticket.
 Author: TeeBoxLu View Messages Posted By TeeBoxLu
 Posted: Feb 16, 2024 11:50
 Subject: tussle for a tax refund - negative feedback
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TeeBoxLu (629)

Location:  Canada, Alberta
Member Since Contact Type Status
Mar 5, 2015 Contact Member Buyer
Buying Privileges - OK
I only skimmed through the terms and conditions on a recently placed order. I
did not go to the splash page at all. OOOPSIE ... my bad. This CDN Ontario store
states on his splash page in red he will charge everyone 13% tax. When questioned,
I was told told, in no uncertain terms (lol), that his terms are his terms. Too
bad for me. It went back and forth and I suggested that he could do the right
thing and change his terms and conditions and conform to the lawful tax laws
of his province and country. That is not going to happen. I mentioned it again
in clearer words. I finally got him to refund some taxes paid. Does this person
even have a registered GST or HST number? Can I ask him that? Does he have to
answer? Does this person think that collecting his extra 8% on every single out
of province order his rightful tip? Does he think it is right to dupe unsuspecting
and unknowing customers? He is not the only store in Ontario that is collecting
extra cash in what I believe to be a low and underhanded manner. I wish I could
stop them. I can warn others about this particular store in my feedback. He will
probably counter with a lie of some kind and just keep on with these petty thefts.
So ... your thoughts ... or better yet ... creative and constructive solutions?
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Feb 13, 2024 18:45
 Subject: Re: Feedback Extortion
 Viewed: 69 times
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1001bricks (52383)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In Feedback, Adjour writes:
  In Feedback, 1001bricks writes:
  In Feedback, TimsBrickHouse writes:
  I had a buyer leave negative feedback. In his email message he writes, "If
this is not dealt with appropriately I will be forced to leave my first negative
review of a Bricklink thus far."

Seeing your FB profile, you may have a communication problem, at least.

Just like this forum post: you could have FIXED the problem instead of posting
and asking for a removal - that may not even be necessary if the buyer's
comprehensive...

no no, didn't you see his post? His buyers just need to relax because
he refuses to piss on himself by being kind to them. Messy.

What I can see is that he's getting ALSO a negative feedback in forum
 Author: Adjour View Messages Posted By Adjour
 Posted: Feb 13, 2024 17:39
 Subject: Re: Feedback Extortion
 Viewed: 72 times
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Adjour (2464)

Location:  USA, Tennessee
Member Since Contact Type Status
Aug 1, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: The Chili is a Bit Spicy
In Feedback, 1001bricks writes:
  In Feedback, TimsBrickHouse writes:
  I had a buyer leave negative feedback. In his email message he writes, "If
this is not dealt with appropriately I will be forced to leave my first negative
review of a Bricklink thus far."

Seeing your FB profile, you may have a communication problem, at least.

Just like this forum post: you could have FIXED the problem instead of posting
and asking for a removal - that may not even be necessary if the buyer's
comprehensive...

no no, didn't you see his post? His buyers just need to relax because
he refuses to piss on himself by being kind to them. Messy.
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Feb 13, 2024 17:03
 Subject: Re: Feedback Extortion
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yorbrick (1185)

Location:  United Kingdom, England
Member Since Contact Type Status
Apr 11, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Yorbricks
  
Seeing your FB profile, you may have a communication problem, at least.


And from the feedback they leave they have an even bigger problem.
 Author: Adjour View Messages Posted By Adjour
 Posted: Feb 13, 2024 15:38
 Subject: Re: Feedback Extortion
 Viewed: 55 times
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Adjour (2464)

Location:  USA, Tennessee
Member Since Contact Type Status
Aug 1, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: The Chili is a Bit Spicy
In Feedback, wildchicken13 writes:
  In Feedback, enig writes:
  I get what you are saying. What I had in mind were the situations where seller
is either non-responsive, not following with his or her proposed solutions for
weeks, or offering a solution that is completely unsuitable.

I might still be willing to accept the fact that a mistake has been made and
allow the seller to address it. Before leaving a negative feedback I might message
the seller, letting know my intentions in advance. Not meant as a threat, but
more as a last-resort in an effort to get the seller's attention.

How it is worse than leaving a negative FB right away?

I think what infinibrix is saying is that buyers shouldn't have to threaten
to leave negative feedback in order to get the seller to perform their basic
responsibilities. If you have to threaten negative feedback to get the seller
to act, then they already deserve it.

Of course, what deserves negative feedback is very subjective. I wouldn't
leave negative feedback if my order is mostly complete yet missing a few small
pieces, but some buyers are more forgiving of small mistakes than others.


If you haven't looked at this stores Feedback. I'm inclined to side with
the buyer here. Also the horrible childish replies to the upset customers tells
me all I need to know.


OP you are the problem, not your buyers. I've literally never, not once had
a customers complain about quality of parts sent and you have, Alot.

The idea that you have some sort of "gotcha" on this buyer is, yeesh
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Feb 13, 2024 14:43
 Subject: Re: Feedback Extortion
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SylvainLS (46)

Location:  France, Nouvelle-Aquitaine
Member Since Contact Type Status
Apr 25, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: BuyerOnly
BrickLink Discussions Moderator (?)
In Feedback, macebobo writes:
  […]
  
  What if the seller sent me mustard?

You thank them profusely and run to the bank to put in your safe!

Even if it is French's or Heinz plain yellow mustard?

The bank and I aren’t responsible if you put knockoffs in your safe.
 Author: macebobo View Messages Posted By macebobo
 Posted: Feb 13, 2024 14:28
 Subject: Re: Feedback Extortion
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macebobo (2440)

Location:  USA, Oregon
Member Since Contact Type Status
Apr 3, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: MacsBricks
In Feedback, SylvainLS writes:
  In Feedback, Nubs_Select writes:
  
  Of course, what deserves negative feedback is very subjective. I wouldn't
leave negative feedback if my order is mostly complete yet missing a few small
pieces, but some buyers are more forgiving of small mistakes than others.

What if the seller sent me mustard?

You thank them profusely and run to the bank to put in your safe!

Even if it is French's or Heinz plain yellow mustard?
 Author: popsicle View Messages Posted By popsicle
 Posted: Feb 13, 2024 14:04
 Subject: Re: Feedback Extortion
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popsicle (6664)

Location:  USA, Washington
Member Since Contact Type Status
Feb 21, 2006 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ConstrucToys
In Feedback, TimsBrickHouse writes:
  I had a buyer leave negative feedback. In his email message he writes, "If
this is not dealt with appropriately I will be forced to leave my first negative
review of a Bricklink thus far."

  To me this is clearly extortion and against policy, correct?

Yes, extortion is delineated as a valid feedback removal request. Though I'd
imagine the term “extortion” would be open to broad interpretation in any such
request. It seems to me the site’s intended use of the term within that specific
context, is more straight-forwardness of action. More deliberate quid pro quo
interpretation to be considered an offense, iow.

Otherwise, you could imagine the site bombarded with such requests behind that
which is a more common occurrence between members than the other interpretation
might be. But who knows... I clearly don’t

  
I put in for feedback removal, does BL Admin look at the email messages to determine
if it can be removed or just the feedback itself? I hope they look at everything.
There was nowhere to write anything when i asked for removal.
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Feb 13, 2024 13:04
 Subject: Re: Feedback Extortion
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1001bricks (52383)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In Feedback, TimsBrickHouse writes:
  I had a buyer leave negative feedback. In his email message he writes, "If
this is not dealt with appropriately I will be forced to leave my first negative
review of a Bricklink thus far."

Seeing your FB profile, you may have a communication problem, at least.

Just like this forum post: you could have FIXED the problem instead of posting
and asking for a removal - that may not even be necessary if the buyer's
comprehensive...
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Feb 13, 2024 13:01
 Subject: Re: Feedback Extortion
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1001bricks (52383)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In Feedback, SylvainLS writes:
  In Feedback, Nubs_Select writes:
  
  Of course, what deserves negative feedback is very subjective. I wouldn't
leave negative feedback if my order is mostly complete yet missing a few small
pieces, but some buyers are more forgiving of small mistakes than others.

What if the seller sent me mustard?

You thank them profusely and run to the bank to put in your safe!

^ this!
 Author: TimsBrickHouse View Messages Posted By TimsBrickHouse
 Posted: Feb 13, 2024 12:42
 Subject: Re: Feedback Extortion
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TimsBrickHouse (1257)

Location:  USA, Florida
Member Since Contact Type Status
Oct 16, 2012 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Tim's Brick House
In Feedback, Figitentiary writes:
  In Feedback, TimsBrickHouse writes:
  I had a buyer leave negative feedback. In his email message he writes, "If
this is not dealt with appropriately I will be forced to leave my first negative
review of a Bricklink thus far." To me this is clearly extortion and against
policy, correct?

I put in for feedback removal, does BL Admin look at the email messages to determine
if it can be removed or just the feedback itself? I hope they look at everything.
There was nowhere to write anything when i asked for removal.

How is it feedback extortion... simply because YOU say so? I don't think
it works like that either? You don't even say what actually happened, so
readers can decide for themselves if the trans. warranted negative feedback?
Were the parts described accurately & accordingly? Were they ALL included? Did
you respond, in a timely enough fashion, for the buyer? That's why it's
called FEEDBACK... it's supposed to be subjective.

I guess every buyer is the most upright citizen and they don't ask far to
much than what is expected of the seller? I think we ALL have had an "UNREASONABLE"
buyer. Everyone also thinks the way they handle things is the right way, just
because i did not roll over a piss on my self for an unreasonable buyer doesn't
mean i did anything wrong or right for that matter.....
How is it feedback extortion... simply because YOU say so? No,
this is why i asked the question if BL would consider it extortion, and if they
look at the email(ON BL) to take it into consideration.....nothing more.....people
need to relax!!
 Author: wildchicken13 View Messages Posted By wildchicken13
 Posted: Feb 13, 2024 12:35
 Subject: Re: Feedback Extortion
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wildchicken13 (876)

Location:  USA, Illinois
Member Since Contact Type Status
Aug 11, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Wild Chicken
In Feedback, Nubs_Select writes:
  What if the seller sent me mustard?

You leave a scathing review and call the bank to get your money back!
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Feb 13, 2024 12:29
 Subject: Re: Feedback Extortion
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Nubs_Select (3777)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Nub's Select
In Feedback, SylvainLS writes:
  In Feedback, Nubs_Select writes:
  
  Of course, what deserves negative feedback is very subjective. I wouldn't
leave negative feedback if my order is mostly complete yet missing a few small
pieces, but some buyers are more forgiving of small mistakes than others.

What if the seller sent me mustard?

You thank them profusely and run to the bank to put in your safe!

 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Feb 13, 2024 12:23
 Subject: Re: Feedback Extortion
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SylvainLS (46)

Location:  France, Nouvelle-Aquitaine
Member Since Contact Type Status
Apr 25, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: BuyerOnly
BrickLink Discussions Moderator (?)
In Feedback, Nubs_Select writes:
  
  Of course, what deserves negative feedback is very subjective. I wouldn't
leave negative feedback if my order is mostly complete yet missing a few small
pieces, but some buyers are more forgiving of small mistakes than others.

What if the seller sent me mustard?

You thank them profusely and run to the bank to put in your safe!
 Author: pikachu3 View Messages Posted By pikachu3
 Posted: Feb 13, 2024 12:22
 Subject: Re: Feedback Extortion
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pikachu3 (2674)

Location:  USA, Colorado
Member Since Contact Type Status
Nov 26, 2006 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Aspen's Surplus
In Feedback, TimsBrickHouse writes:
  In Feedback, enig writes:
  In Feedback, TimsBrickHouse writes:
  I had a buyer leave negative feedback. In his email message he writes, "If
this is not dealt with appropriately I will be forced to leave my first negative
review of a Bricklink thus far." To me this is clearly extortion and against
policy, correct?

Nothing wrong with writing to a seller in advance and letting the seller know
that you are STILL(?) waiting for an issue to get resolved, and that you are
willing to leave a negative feedback if it wont get resolved.

If you have wronged the buyer AND have not offered a suitable solution - negative
feedback is warranted. It is not extortion.

I told him to sent the order back for a refund(he refused) and he said he wants
to keep the original pieces AND have me send new ones.....Sorry I do not do that,
its called "unjust enrichment"

It's not clear here, were you asking him to pay extra shipping to fix a mistake
on your part?
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Feb 13, 2024 12:21
 Subject: Re: Feedback Extortion
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Nubs_Select (3777)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Nub's Select
  Of course, what deserves negative feedback is very subjective. I wouldn't
leave negative feedback if my order is mostly complete yet missing a few small
pieces, but some buyers are more forgiving of small mistakes than others.

What if the seller sent me mustard?
 Author: TimsBrickHouse View Messages Posted By TimsBrickHouse
 Posted: Feb 13, 2024 12:20
 Subject: Re: Feedback Extortion
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TimsBrickHouse (1257)

Location:  USA, Florida
Member Since Contact Type Status
Oct 16, 2012 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Tim's Brick House
In Feedback, enig writes:
  In Feedback, TimsBrickHouse writes:
  I had a buyer leave negative feedback. In his email message he writes, "If
this is not dealt with appropriately I will be forced to leave my first negative
review of a Bricklink thus far." To me this is clearly extortion and against
policy, correct?

Nothing wrong with writing to a seller in advance and letting the seller know
that you are STILL(?) waiting for an issue to get resolved, and that you are
willing to leave a negative feedback if it wont get resolved.

If you have wronged the buyer AND have not offered a suitable solution - negative
feedback is warranted. It is not extortion.

I told him to sent the order back for a refund(he refused) and he said he wants
to keep the original pieces AND have me send new ones.....Sorry I do not do that,
its called "unjust enrichment"
 Author: Tracyd View Messages Posted By Tracyd
 Posted: Feb 13, 2024 10:28
 Subject: Re: Feedback Extortion
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Tracyd (418)

Location:  USA, Texas
Member Since Contact Type Status
May 29, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Tracyd's
In Feedback, Figitentiary writes:
  In Feedback, TimsBrickHouse writes:
  I had a buyer leave negative feedback. In his email message he writes, "If
this is not dealt with appropriately I will be forced to leave my first negative
review of a Bricklink thus far." To me this is clearly extortion and against
policy, correct?

I put in for feedback removal, does BL Admin look at the email messages to determine
if it can be removed or just the feedback itself? I hope they look at everything.
There was nowhere to write anything when i asked for removal.

How is it feedback extortion... simply because YOU say so? I don't think
it works like that either? You don't even say what actually happened, so
readers can decide for themselves if the trans. warranted negative feedback?
Were the parts described accurately & accordingly? Were they ALL included? Did
you respond, in a timely enough fashion, for the buyer? That's why it's
called FEEDBACK... it's supposed to be subjective.


FEEDBACK is how a buyer and a seller feel about the transaction. Looking at
the feedback you have received you may need to reconsider how you run your store.
No, I don't have the details of the issues or what was done to fix them,
but there are a lot of consistent complaints. If you are worried about your
feedback rating, then you need to change how you do things. You give no details
about the issues or what you have done/proposed to fix them so you may be a bit
premature on your claim of extortion. And if a buyer has to threaten you to
get you to fix things, then you really need to reconsider if you should be a
seller. No, the customer is not always right, but to keep them happy you sometimes
have to act like they are. If you can't do that then you end up like this.
I am not saying you are a bad seller, but your feedback is indicating that I
would stay away from you. BTW I love your custom TACO TUESDAY building. Very
nice work.
 Author: wildchicken13 View Messages Posted By wildchicken13
 Posted: Feb 13, 2024 09:49
 Subject: Re: Feedback Extortion
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wildchicken13 (876)

Location:  USA, Illinois
Member Since Contact Type Status
Aug 11, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Wild Chicken
In Feedback, enig writes:
  I get what you are saying. What I had in mind were the situations where seller
is either non-responsive, not following with his or her proposed solutions for
weeks, or offering a solution that is completely unsuitable.

I might still be willing to accept the fact that a mistake has been made and
allow the seller to address it. Before leaving a negative feedback I might message
the seller, letting know my intentions in advance. Not meant as a threat, but
more as a last-resort in an effort to get the seller's attention.

How it is worse than leaving a negative FB right away?

I think what infinibrix is saying is that buyers shouldn't have to threaten
to leave negative feedback in order to get the seller to perform their basic
responsibilities. If you have to threaten negative feedback to get the seller
to act, then they already deserve it.

Of course, what deserves negative feedback is very subjective. I wouldn't
leave negative feedback if my order is mostly complete yet missing a few small
pieces, but some buyers are more forgiving of small mistakes than others.
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Feb 13, 2024 09:43
 Subject: Re: Feedback Extortion
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yorbrick (1185)

Location:  United Kingdom, England
Member Since Contact Type Status
Apr 11, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Yorbricks
In Feedback, TimsBrickHouse writes:
  I had a buyer leave negative feedback. In his email message he writes, "If
this is not dealt with appropriately I will be forced to leave my first negative
review of a Bricklink thus far." To me this is clearly extortion and against
policy, correct?

I put in for feedback removal, does BL Admin look at the email messages to determine
if it can be removed or just the feedback itself? I hope they look at everything.
There was nowhere to write anything when i asked for removal.

If the buyer is unhappy with an order with issues and they leave negative feedback,
I don't see why it should be removed even if they mention feedback in an
email. I can understand something being extortion if they say send me free items
or I will leave you negative feedback. But if it is send me what I have ordered
or I will leave you negative feedback, that is totally different.

What was the issue that they had with their order, and have you resolved it?

This is why a message system based solely on BL and not exposing email addresses
would be preferable. Plus it avoids the problems with offsite paypal payments
to the wrong email address.
 Author: Figitentiary View Messages Posted By Figitentiary
 Posted: Feb 13, 2024 09:38
 Subject: Re: Feedback Extortion
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Figitentiary (458)

Location:  USA, South Carolina
Member Since Contact Type Status
Feb 24, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: tayshfunk
In Feedback, TimsBrickHouse writes:
  I had a buyer leave negative feedback. In his email message he writes, "If
this is not dealt with appropriately I will be forced to leave my first negative
review of a Bricklink thus far." To me this is clearly extortion and against
policy, correct?

I put in for feedback removal, does BL Admin look at the email messages to determine
if it can be removed or just the feedback itself? I hope they look at everything.
There was nowhere to write anything when i asked for removal.

How is it feedback extortion... simply because YOU say so? I don't think
it works like that either? You don't even say what actually happened, so
readers can decide for themselves if the trans. warranted negative feedback?
Were the parts described accurately & accordingly? Were they ALL included? Did
you respond, in a timely enough fashion, for the buyer? That's why it's
called FEEDBACK... it's supposed to be subjective.
 Author: enig View Messages Posted By enig
 Posted: Feb 13, 2024 09:37
 Subject: Re: Feedback Extortion
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enig (6342)

Location:  Lithuania, Panevėžys
Member Since Contact Type Status
Mar 3, 2012 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: enigma bricks - CHEAP S&H!
In Feedback, infinibrix writes:
  In Feedback, enig writes:
  In Feedback, TimsBrickHouse writes:
  I had a buyer leave negative feedback. In his email message he writes, "If
this is not dealt with appropriately I will be forced to leave my first negative
review of a Bricklink thus far." To me this is clearly extortion and against
policy, correct?

Nothing wrong with writing to a seller in advance and letting the seller know
that you are STILL(?) waiting for an issue to get resolved, and that you are
willing to leave a negative feedback if it wont get resolved.

If you have wronged the buyer AND have not offered a suitable solution - negative
feedback is warranted. It is not extortion.

On ebay even the mere mention of feedback is considered extortion (Not sure about
here?) but either way I don't believe feedback should be brought into the
conversation at all since as a seller I'd rather the buyer know that I'm
fixing the problem off my own back because its the right thing to do rather than
because they assume I'm only fixing the problem because they state they will
otherwise leave me negative feedback! In fact in those situations after resolving
the problem I may even consider blocking the buyer since feedback should not
be a bartering tool! The feedback is for the buyer/seller alone to decide upon
once the transaction process is complete and any issues resolved(or not)

I get what you are saying. What I had in mind were the situations where seller
is either non-responsive, not following with his or her proposed solutions for
weeks, or offering a solution that is completely unsuitable.

I might still be willing to accept the fact that a mistake has been made and
allow the seller to address it. Before leaving a negative feedback I might message
the seller, letting know my intentions in advance. Not meant as a threat, but
more as a last-resort in an effort to get the seller's attention.

How it is worse than leaving a negative FB right away?
 Author: infinibrix View Messages Posted By infinibrix
 Posted: Feb 13, 2024 09:12
 Subject: Re: Feedback Extortion
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infinibrix (5002)

Location:  United Kingdom, England
Member Since Contact Type Status
Jul 1, 2013 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: infinibrix
In Feedback, enig writes:
  In Feedback, TimsBrickHouse writes:
  I had a buyer leave negative feedback. In his email message he writes, "If
this is not dealt with appropriately I will be forced to leave my first negative
review of a Bricklink thus far." To me this is clearly extortion and against
policy, correct?

Nothing wrong with writing to a seller in advance and letting the seller know
that you are STILL(?) waiting for an issue to get resolved, and that you are
willing to leave a negative feedback if it wont get resolved.

If you have wronged the buyer AND have not offered a suitable solution - negative
feedback is warranted. It is not extortion.

On ebay even the mere mention of feedback is considered extortion (Not sure about
here?) but either way I don't believe feedback should be brought into the
conversation at all since as a seller I'd rather the buyer know that I'm
fixing the problem off my own back because its the right thing to do rather than
because they assume I'm only fixing the problem because they state they will
otherwise leave me negative feedback! In fact in those situations after resolving
the problem I may even consider blocking the buyer since feedback should not
be a bartering tool! The feedback is for the buyer/seller alone to decide upon
once the transaction process is complete and any issues resolved(or not)
 Author: enig View Messages Posted By enig
 Posted: Feb 13, 2024 08:50
 Subject: Re: Feedback Extortion
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enig (6342)

Location:  Lithuania, Panevėžys
Member Since Contact Type Status
Mar 3, 2012 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: enigma bricks - CHEAP S&H!
In Feedback, TimsBrickHouse writes:
  I had a buyer leave negative feedback. In his email message he writes, "If
this is not dealt with appropriately I will be forced to leave my first negative
review of a Bricklink thus far." To me this is clearly extortion and against
policy, correct?

Nothing wrong with writing to a seller in advance and letting the seller know
that you are STILL(?) waiting for an issue to get resolved, and that you are
willing to leave a negative feedback if it wont get resolved.

If you have wronged the buyer AND have not offered a suitable solution - negative
feedback is warranted. It is not extortion.
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Feb 13, 2024 08:46
 Subject: Re: Feedback Extortion
 Viewed: 65 times
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zorbanj (818)

Location:  USA, New Jersey
Member Since Contact Type Status
Dec 14, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ZorbaNJ's Bricks
In Feedback, TimsBrickHouse writes:
  I had a buyer leave negative feedback. In his email message he writes, "If
this is not dealt with appropriately I will be forced to leave my first negative
review of a Bricklink thus far." To me this is clearly extortion and against
policy, correct?

Not yet. Depends on what they mean by "dealt with appropriately". Did
you ask them?

  I put in for feedback removal, does BL Admin look at the email messages to determine
if it can be removed or just the feedback itself? I hope they look at everything.
There was nowhere to write anything when i asked for removal.

If these are through Bricklink messages they are supposedly considered. If they
are direct emails then they are not considered.
 Author: peregrinator View Messages Posted By peregrinator
 Posted: Feb 13, 2024 08:44
 Subject: Re: Feedback Extortion
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peregrinator (776)

Location:  USA, New Jersey
Member Since Contact Type Status
Jan 21, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Faber Family Bricks
In Feedback, TimsBrickHouse writes:
  I had a buyer leave negative feedback. In his email message he writes, "If
this is not dealt with appropriately I will be forced to leave my first negative
review of a Bricklink thus far." To me this is clearly extortion and against
policy, correct?

I put in for feedback removal, does BL Admin look at the email messages to determine
if it can be removed or just the feedback itself? I hope they look at everything.
There was nowhere to write anything when i asked for removal.

They might look at messages sent through the BrickLink system, but they don't
consider emails sent outside of BrickLink.
 Author: TimsBrickHouse View Messages Posted By TimsBrickHouse
 Posted: Feb 13, 2024 08:38
 Subject: Feedback Extortion
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TimsBrickHouse (1257)

Location:  USA, Florida
Member Since Contact Type Status
Oct 16, 2012 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Tim's Brick House
I had a buyer leave negative feedback. In his email message he writes, "If
this is not dealt with appropriately I will be forced to leave my first negative
review of a Bricklink thus far." To me this is clearly extortion and against
policy, correct?

I put in for feedback removal, does BL Admin look at the email messages to determine
if it can be removed or just the feedback itself? I hope they look at everything.
There was nowhere to write anything when i asked for removal.
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Feb 12, 2024 17:10
 Subject: Re: Did my best but still received neutral FB
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yorbrick (1185)

Location:  United Kingdom, England
Member Since Contact Type Status
Apr 11, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Yorbricks
  Update. Customer finally realized I did contact them. They thankfully retracted
the neutral feedback and my praise is back to 100%. Now everything is well with
the world.

That's good. It probably won't make a difference to your sales either
way, but at least it will make you feel better about it.

But learn from it and double check used lots for clones.
 Author: ReclaimedComp View Messages Posted By ReclaimedComp
 Posted: Feb 12, 2024 10:38
 Subject: Re: Did my best but still received neutral FB
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ReclaimedComp (97)

Location:  USA, Georgia
Member Since Contact Type Status
Nov 3, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Reclaimed Components
In Feedback, ReclaimedComp writes:
  I'm very disheartened today. I received my first neutral feedback yesterday
and thought I did everything I could to make things right. While pulling the
order I found one small part that was slightly discolored. I notified the customer
and gave them a refund but let them have the part anyway incase they could use
it. I shipped the order and the customer recieved it quickly (even sent me an
email thanking me for shipping so quickly). Later I received an email that one
of the parts I sent (a 1x2 slope) was actually a MB brand. I try to make sure
all my used parts are LEGO but sometimes one may slip through. I replied to
them (through gmail) on Jan 29th and refunded them for the part. I thought everyting
was fine. Yesterday I received a neutral feedback stating I never replied or
did anything. You try your best to keep 100% praise then one customer kills it.

Chris
RC

Update. Customer finally realized I did contact them. They thankfully retracted
the neutral feedback and my praise is back to 100%. Now everything is well with
the world.

Thanks for all the comments on and off topic.

Chris
Reclaimed Components
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Feb 12, 2024 00:25
 Subject: Re: CryptoSticss
 Viewed: 36 times
 Topic: Feedback
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Nubs_Select (3777)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Nub's Select
In Feedback, 1001bricks writes:
  In Feedback, Cryptosticss writes:

CryptoGummies!!! Yay! Good news!

🤤🤤🤤
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Feb 11, 2024 11:30
 Subject: Re: CryptoSticss
 Viewed: 47 times
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1001bricks (52383)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In Feedback, Cryptosticss writes:

CryptoGummies!!! Yay! Good news!
 Author: leggodtshop View Messages Posted By leggodtshop
 Posted: Feb 8, 2024 23:51
 Subject: Re: Did my best but still received neutral FB
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leggodtshop (3863)

Location:  Netherlands, Overijssel
Member Since Contact Type Status
Aug 11, 2006 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Leggodt.nl
In Feedback, ReclaimedComp writes:
  I'm very disheartened today. I received my first neutral feedback yesterday
and thought I did everything I could to make things right. While pulling the
order I found one small part that was slightly discolored. I notified the customer
and gave them a refund but let them have the part anyway incase they could use
it. I shipped the order and the customer recieved it quickly (even sent me an
email thanking me for shipping so quickly). Later I received an email that one
of the parts I sent (a 1x2 slope) was actually a MB brand. I try to make sure
all my used parts are LEGO but sometimes one may slip through. I replied to
them (through gmail) on Jan 29th and refunded them for the part. I thought everyting
was fine. Yesterday I received a neutral feedback stating I never replied or
did anything. You try your best to keep 100% praise then one customer kills it.

Chris
RC

Congratulations on your first neutral, so early in your life as a seller. Blaming
someone else is easy. Just accept the fact you can't control everything.

My advice: reply on the feedback, say thank you and will do better. That will
give future customers a feeling of trust. Simply complaining on the forum will
not.

BR,
Paul
 Author: Poncke View Messages Posted By Poncke
 Posted: Feb 8, 2024 23:20
 Subject: Re: Did my best but still received neutral FB
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Poncke (100)

Location:  Ireland, Meath
Member Since Contact Type Status
Oct 30, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Hobby Brix
In Feedback, ReclaimedComp writes:
  I did reply to the feedback. It's just frustrating with all the bad sellers
you see out there that someone would bother to leave feedback on something so
minor. If didn't try to fix the problem or if I was slow on shipping, not
commucative at all, parts were in bad shape or not packed well, then yes, leave
feedback. But a neutral is as bad as a negitive when it comes to the praise
precentage.

Chris

In Feedback, peregrinator writes:
  In Feedback, ReclaimedComp writes:
  No, I guess I should have, but I already I charge the minimum amount on shipping.

Sure, but the buyer will have to source the part from elsewhere and pay shipping
on that order - that's why it's a good idea to refund shipping costs.
At least offer it to the buyer (they might say not to worry about it).

   But, the feedback states that I didn't reply and I did.

Might be worth replying to the feedback.

Selling fake Lego isn't minor
 Author: Brickman4you View Messages Posted By Brickman4you
 Posted: Feb 8, 2024 20:33
 Subject: Re: Did my best but still received neutral FB
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Brickman4you (1919)

Location:  USA, North Carolina
Member Since Contact Type Status
Aug 14, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Brickman's Store
In Feedback, ReclaimedComp writes:
  I'm very disheartened today. I received my first neutral feedback yesterday
and thought I did everything I could to make things right. While pulling the
order I found one small part that was slightly discolored. I notified the customer
and gave them a refund but let them have the part anyway incase they could use
it. I shipped the order and the customer recieved it quickly (even sent me an
email thanking me for shipping so quickly). Later I received an email that one
of the parts I sent (a 1x2 slope) was actually a MB brand. I try to make sure
all my used parts are LEGO but sometimes one may slip through. I replied to
them (through gmail) on Jan 29th and refunded them for the part. I thought everyting
was fine. Yesterday I received a neutral feedback stating I never replied or
did anything. You try your best to keep 100% praise then one customer kills it.

Chris
RC

Without seeing the order details (qty of parts, order total, rareness of parts
in question, etc), I can not say. Each case needs to be handled differently
depending on its complexity. As a seller I know when the part might be crucial
to the order or not and I will slash the shipping in half or email them and
ask for their input (would they like a full refund). Sometimes it's just
a quick note, hey I'm minus 1 on this part.

That being said if ever sent a customer a Mega blocks product I would give them
a full refund ASAP.
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Feb 8, 2024 18:06
 Subject: Re: Did my best but still received neutral FB
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zorbanj (818)

Location:  USA, New Jersey
Member Since Contact Type Status
Dec 14, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ZorbaNJ's Bricks
In Feedback, peregrinator writes:
  In Feedback, ReclaimedComp writes:
  No, I guess I should have, but I already I charge the minimum amount on shipping.

Sure, but the buyer will have to source the part from elsewhere and pay shipping
on that order - that's why it's a good idea to refund shipping costs.
At least offer it to the buyer (they might say not to worry about it).


Refunding the entire shipping cost of an order because of a 10 cent commodity
part is a bit much. When postage up to 4 ounces was a flat $1.94 to any part
of the US I could see doing it but that isn't the case anymore.
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Feb 8, 2024 18:02
 Subject: Re: Did my best but still received neutral FB
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zorbanj (818)

Location:  USA, New Jersey
Member Since Contact Type Status
Dec 14, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ZorbaNJ's Bricks
In Feedback, ReclaimedComp writes:

  I did reply to the feedback. It's just frustrating with all the bad sellers
you see out there that someone would bother to leave feedback on something so
minor. If didn't try to fix the problem or if I was slow on shipping, not
commucative at all, parts were in bad shape or not packed well, then yes, leave
feedback. But a neutral is as bad as a negitive when it comes to the praise
precentage.


The first one always stings a little bit. I wouldn't worry about it - this
happens to just about every seller on here sooner or later.

The "I emailed sender but no response" feedback being left when that
isn't what happened is an underhanded tactic increasingly used both here
on Bricklink and on other platforms. It is an attempt by buyers to protect themselves
from being stoplisted by other sellers as being difficult or petty. They want
to ding your feedback score but make it look like they tried to resolve the "problem"
but you disappeared.

Counting neutrals the same as negatives in the seller's feedback percentage
has been pointed out countless times to no avail.

Unfortunately, you will be stuck with this neutral in your FB percentage forever.
There are sellers here with a negative from 15 years ago that is still included
in their FB percentage. This is also dumb.
 Author: Proprietor View Messages Posted By Proprietor
 Posted: Feb 8, 2024 16:35
 Subject: Re: Did my best but still received neutral FB
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Proprietor (1698)

Location:  USA, New York
Member Since Contact Type Status Collage
Oct 18, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: Lost & Found
When I'm buying, I read the neutral and negative feedback of sellers I'm
looking to buy from and it's often clear to me that it's the buyer being
what I consider unfair or too harsh. This neutral would not prevent me from buying
from you nor would it even give me pause. It'll fall off eventually anyway.
Don't sweat it.

In Feedback, ReclaimedComp writes:
  I did reply to the feedback. It's just frustrating with all the bad sellers
you see out there that someone would bother to leave feedback on something so
minor. If didn't try to fix the problem or if I was slow on shipping, not
commucative at all, parts were in bad shape or not packed well, then yes, leave
feedback. But a neutral is as bad as a negitive when it comes to the praise
precentage.

Chris

In Feedback, peregrinator writes:
  In Feedback, ReclaimedComp writes:
  No, I guess I should have, but I already I charge the minimum amount on shipping.

Sure, but the buyer will have to source the part from elsewhere and pay shipping
on that order - that's why it's a good idea to refund shipping costs.
At least offer it to the buyer (they might say not to worry about it).

   But, the feedback states that I didn't reply and I did.

Might be worth replying to the feedback.
 Author: wildchicken13 View Messages Posted By wildchicken13
 Posted: Feb 8, 2024 16:01
 Subject: Re: Did my best but still received neutral FB
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wildchicken13 (876)

Location:  USA, Illinois
Member Since Contact Type Status
Aug 11, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Wild Chicken
In Feedback, Saitobricks.ca writes:
  In Feedback, wildchicken13 writes:
  In Feedback, Nubs_Select writes:
  SA wat know?


sup

Oooo the English language, so many slangs for gen x.

“Because it’s sooooo hard to say the word brother, we say bro”

True. True.
 Author: wildchicken13 View Messages Posted By wildchicken13
 Posted: Feb 8, 2024 15:38
 Subject: Re: Did my best but still received neutral FB
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wildchicken13 (876)

Location:  USA, Illinois
Member Since Contact Type Status
Aug 11, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Wild Chicken
In Feedback, Nubs_Select writes:
  In Feedback, wildchicken13 writes:
  In Feedback, Nubs_Select writes:
  SA wat know?


sup

Soup

Pizza
 Author: wildchicken13 View Messages Posted By wildchicken13
 Posted: Feb 8, 2024 15:36
 Subject: Re: Did my best but still received neutral FB
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wildchicken13 (876)

Location:  USA, Illinois
Member Since Contact Type Status
Aug 11, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Wild Chicken
In Feedback, Nubs_Select writes:
  In Feedback, 1001bricks writes:
  In Feedback, wildchicken13 writes:
  In Feedback, Nubs_Select writes:
  SA wat know?


sup

https://www.youtube.com/watch?v=W16qzZ7J5YQ

Wasssssssssssup

nutin'—watchin' da game, havin' a bud
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Feb 8, 2024 13:56
 Subject: Re: Did my best but still received neutral FB
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Nubs_Select (3777)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Nub's Select
In Feedback, Saitobricks.ca writes:
  In Feedback, Nubs_Select writes:
  In Feedback, wildchicken13 writes:
  In Feedback, Nubs_Select writes:
  SA wat know?


sup

Soup

Yo, Gert, good to hear from you!

 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Feb 8, 2024 13:54
 Subject: Re: Did my best but still received neutral FB
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Nubs_Select (3777)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Nub's Select
In Feedback, 1001bricks writes:
  In Feedback, wildchicken13 writes:
  In Feedback, Nubs_Select writes:
  SA wat know?


sup

https://www.youtube.com/watch?v=W16qzZ7J5YQ

Wasssssssssssup
 Author: Saitobricks.ca View Messages Posted By Saitobricks.ca
 Posted: Feb 8, 2024 13:54
 Subject: Re: Did my best but still received neutral FB
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Saitobricks.ca (37)

Location:  Canada, Ontario
Member Since Contact Type Status
Aug 28, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Unlicensed Bricks
In Feedback, Nubs_Select writes:
  In Feedback, wildchicken13 writes:
  In Feedback, Nubs_Select writes:
  SA wat know?


sup

Soup

Yo, Gert, good to hear from you!
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Feb 8, 2024 13:52
 Subject: Re: Did my best but still received neutral FB
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Nubs_Select (3777)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Nub's Select
In Feedback, wildchicken13 writes:
  In Feedback, Nubs_Select writes:
  SA wat know?


sup

Soup
 Author: Saitobricks.ca View Messages Posted By Saitobricks.ca
 Posted: Feb 8, 2024 13:50
 Subject: Re: Did my best but still received neutral FB
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Saitobricks.ca (37)

Location:  Canada, Ontario
Member Since Contact Type Status
Aug 28, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Unlicensed Bricks
In Feedback, wildchicken13 writes:
  In Feedback, Nubs_Select writes:
  SA wat know?


sup

Oooo the English language, so many slangs for gen x.

“Because it’s sooooo hard to say the word brother, we say bro”
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Feb 8, 2024 13:47
 Subject: Re: Did my best but still received neutral FB
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1001bricks (52383)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In Feedback, wildchicken13 writes:
  In Feedback, Nubs_Select writes:
  SA wat know?


sup

https://www.youtube.com/watch?v=W16qzZ7J5YQ
 Author: alex10552 View Messages Posted By alex10552
 Posted: Feb 8, 2024 13:45
 Subject: Re: Did my best but still received neutral FB
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alex10552 (892)

Location:  USA, Minnesota
Member Since Contact Type Status
Mar 15, 2019 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: BrickBacker
My two cents:

It's actually very plausible that they did not receive your reply. You said
you emailed them through gmail -- it might have gone straight to their Junk
Mail folder. I'd recommend only ever using the BrickLink system to send messages,
to avoid this issue.

Also, don't trip over neutral feedbacks. Heck, don't even trip over the
occasional negative feedback. I've seen plenty of shops with tons of neutral/negative
feedbacks still getting a constant influx of orders. Most buyers just don't
pay attention to the actual feedback, they just look at the 'score' next
to the sellers username.



In Feedback, ReclaimedComp writes:
  I'm very disheartened today. I received my first neutral feedback yesterday
and thought I did everything I could to make things right. While pulling the
order I found one small part that was slightly discolored. I notified the customer
and gave them a refund but let them have the part anyway incase they could use
it. I shipped the order and the customer recieved it quickly (even sent me an
email thanking me for shipping so quickly). Later I received an email that one
of the parts I sent (a 1x2 slope) was actually a MB brand. I try to make sure
all my used parts are LEGO but sometimes one may slip through. I replied to
them (through gmail) on Jan 29th and refunded them for the part. I thought everyting
was fine. Yesterday I received a neutral feedback stating I never replied or
did anything. You try your best to keep 100% praise then one customer kills it.

Chris
RC
 Author: wildchicken13 View Messages Posted By wildchicken13
 Posted: Feb 8, 2024 13:45
 Subject: Re: Did my best but still received neutral FB
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wildchicken13 (876)

Location:  USA, Illinois
Member Since Contact Type Status
Aug 11, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Wild Chicken
In Feedback, Nubs_Select writes:
  SA wat know?


sup
 Author: Kraampje43 View Messages Posted By Kraampje43
 Posted: Feb 8, 2024 13:41
 Subject: Re: Did my best but still received neutral FB
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Kraampje43 (3464)

Location:  Netherlands, Zuid-Holland
Member Since Contact Type Status
Feb 24, 2017 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Kraampje43
In Feedback, Saitobricks.ca writes:
  In Feedback, Kraampje43 writes:
  My hart is hurting like when my Heineken is warm

Bluflu

Dont know the meme and aint it blueflu
 Author: Saitobricks.ca View Messages Posted By Saitobricks.ca
 Posted: Feb 8, 2024 13:37
 Subject: Re: Did my best but still received neutral FB
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Saitobricks.ca (37)

Location:  Canada, Ontario
Member Since Contact Type Status
Aug 28, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Unlicensed Bricks
In Feedback, Kraampje43 writes:
  My hart is hurting like when my Heineken is warm

Bluflu
 Author: Kraampje43 View Messages Posted By Kraampje43
 Posted: Feb 8, 2024 13:34
 Subject: Re: Did my best but still received neutral FB
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Kraampje43 (3464)

Location:  Netherlands, Zuid-Holland
Member Since Contact Type Status
Feb 24, 2017 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Kraampje43
My hart is hurting like when my Heineken is warm
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Feb 8, 2024 13:24
 Subject: Re: Did my best but still received neutral FB
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Nubs_Select (3777)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Nub's Select
In Feedback, SylvainLS writes:
  In Feedback, Saitobricks.ca writes:
  […]
Maybe it was a ai translation

“AI”s get the spelling right and the meaning wrong.  The meaning is perfectly
clear here.

(I’m trying very hard not to say there’s worse: some incomprehensible & horrible
spelling by native English speakers… oops, I just did it )

SA wat know?
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Feb 8, 2024 13:12
 Subject: Re: Did my best but still received neutral FB
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SylvainLS (46)

Location:  France, Nouvelle-Aquitaine
Member Since Contact Type Status
Apr 25, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: BuyerOnly
BrickLink Discussions Moderator (?)
In Feedback, Saitobricks.ca writes:
  […]
Maybe it was a ai translation

“AI”s get the spelling right and the meaning wrong.  The meaning is perfectly
clear here.

(I’m trying very hard not to say there’s worse: some incomprehensible & horrible
spelling by native English speakers… oops, I just did it )
 Author: Saitobricks.ca View Messages Posted By Saitobricks.ca
 Posted: Feb 8, 2024 13:05
 Subject: Re: Did my best but still received neutral FB
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Saitobricks.ca (37)

Location:  Canada, Ontario
Member Since Contact Type Status
Aug 28, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Unlicensed Bricks
In Feedback, SylvainLS writes:
  In Feedback, Saitobricks.ca writes:
  In Feedback, Kraampje43 writes:
  I TRIED
I FAILD
I GIT BETTER
I TRIED
I FAILD
I GOD BETTER
I TRIED
I FAILD
I GOT BETTER

1th still do not know the issue but probably my own fold
2th time it was a ziplock back that simply opend during transit (complete order)
3th time single sundamaged part of 50 cents on a 500+ parts order refunded 2.50
but buyer did not recieve message

first two combined in short timespan = no sleep for a week

to quote elsa: LET IT GO

keep up the good work and everything will work out!!!



My take is that they used spelling to make it clear they are getting better.

Well, that or their spelling and typing is not very good: “th” instead of “st”,
“nd”, and “rd” and “my own fold” which should be “my own fault” but, if you know
Germanic pronunciation, you know that a final ‘d’ is sounded ‘t’ (unvoiced).
But then, can you write in Dutch?  I can’t.

Maybe it was a ai translation
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Feb 8, 2024 12:57
 Subject: Re: Did my best but still received neutral FB
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SylvainLS (46)

Location:  France, Nouvelle-Aquitaine
Member Since Contact Type Status
Apr 25, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: BuyerOnly
BrickLink Discussions Moderator (?)
In Feedback, Saitobricks.ca writes:
  In Feedback, Kraampje43 writes:
  I TRIED
I FAILD
I GIT BETTER
I TRIED
I FAILD
I GOD BETTER
I TRIED
I FAILD
I GOT BETTER

1th still do not know the issue but probably my own fold
2th time it was a ziplock back that simply opend during transit (complete order)
3th time single sundamaged part of 50 cents on a 500+ parts order refunded 2.50
but buyer did not recieve message

first two combined in short timespan = no sleep for a week

to quote elsa: LET IT GO

keep up the good work and everything will work out!!!



My take is that they used spelling to make it clear they are getting better.

Well, that or their spelling and typing is not very good: “th” instead of “st”,
“nd”, and “rd” and “my own fold” which should be “my own fault” but, if you know
Germanic pronunciation, you know that a final ‘d’ is sounded ‘t’ (unvoiced).
But then, can you write in Dutch?  I can’t.
 Author: Saitobricks.ca View Messages Posted By Saitobricks.ca
 Posted: Feb 8, 2024 12:32
 Subject: Re: Did my best but still received neutral FB
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Saitobricks.ca (37)

Location:  Canada, Ontario
Member Since Contact Type Status
Aug 28, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Unlicensed Bricks
In Feedback, Kraampje43 writes:
  I TRIED
I FAILD
I GIT BETTER
I TRIED
I FAILD
I GOD BETTER
I TRIED
I FAILD
I GOT BETTER

1th still do not know the issue but probably my own fold
2th time it was a ziplock back that simply opend during transit (complete order)
3th time single sundamaged part of 50 cents on a 500+ parts order refunded 2.50
but buyer did not recieve message

first two combined in short timespan = no sleep for a week

to quote elsa: LET IT GO

keep up the good work and everything will work out!!!

 Author: Kraampje43 View Messages Posted By Kraampje43
 Posted: Feb 8, 2024 12:24
 Subject: Re: Did my best but still received neutral FB
 Viewed: 68 times
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Kraampje43 (3464)

Location:  Netherlands, Zuid-Holland
Member Since Contact Type Status
Feb 24, 2017 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Kraampje43
I TRIED
I FAILD
I GIT BETTER
I TRIED
I FAILD
I GOD BETTER
I TRIED
I FAILD
I GOT BETTER

1th still do not know the issue but probably my own fold
2th time it was a ziplock back that simply opend during transit (complete order)
3th time single sundamaged part of 50 cents on a 500+ parts order refunded 2.50
but buyer did not recieve message

first two combined in short timespan = no sleep for a week

to quote elsa: LET IT GO

keep up the good work and everything will work out!!!
 Author: popsicle View Messages Posted By popsicle
 Posted: Feb 8, 2024 12:00
 Subject: Re: Did my best but still received neutral FB
 Viewed: 77 times
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popsicle (6664)

Location:  USA, Washington
Member Since Contact Type Status
Feb 21, 2006 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ConstrucToys
In Feedback, ReclaimedComp writes:
  I did reply to the feedback. It's just frustrating with all the bad sellers
you see out there that someone would bother to leave feedback on something so
minor. If didn't try to fix the problem or if I was slow on shipping, not
commucative at all, parts were in bad shape or not packed well, then yes, leave feedback.

Seems it might be fixable given the other member's concern, temperament and
overall feedback history. If the neutral bothers overly, that is.

  But a neutral is as bad as a negitive when it comes to the praise precentage.

https://www.bricklink.com/message.asp?ID=868453

-popsicle
 Author: Leftoverbricks View Messages Posted By Leftoverbricks
 Posted: Feb 8, 2024 10:35
 Subject: Re: Did my best but still received neutral FB
 Viewed: 43 times
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Leftoverbricks (2225)

Location:  Netherlands, Overijssel
Member Since Contact Type Status
Mar 11, 2012 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Leftoverbricks
But I see your pain: going from 100% positive feedback to 98.68% feels bad. Keep
up!
 Author: Leftoverbricks View Messages Posted By Leftoverbricks
 Posted: Feb 8, 2024 10:33
 Subject: Re: Did my best but still received neutral FB
 Viewed: 56 times
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Leftoverbricks (2225)

Location:  Netherlands, Overijssel
Member Since Contact Type Status
Mar 11, 2012 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Leftoverbricks
In Feedback, ReclaimedComp writes:
  I'm very disheartened today. I received my first neutral feedback yesterday
and thought I did everything I could to make things right. While pulling the
order I found one small part that was slightly discolored. I notified the customer
and gave them a refund but let them have the part anyway incase they could use
it. I shipped the order and the customer recieved it quickly (even sent me an
email thanking me for shipping so quickly). Later I received an email that one
of the parts I sent (a 1x2 slope) was actually a MB brand. I try to make sure
all my used parts are LEGO but sometimes one may slip through. I replied to
them (through gmail) on Jan 29th and refunded them for the part. I thought everyting
was fine. Yesterday I received a neutral feedback stating I never replied or
did anything. You try your best to keep 100% praise then one customer kills it.

Chris
RC

What I do in such a case is also offer the buyer the option that I buy the wrong
part for him elsewhere and then send it to him. Or I have it sent directly
to the customer by the store where I buy the part. I admit this is an expensive
option, but most customers like it because it means they don't have to worry
about it anymore.
 Author: ReclaimedComp View Messages Posted By ReclaimedComp
 Posted: Feb 8, 2024 10:29
 Subject: Re: Did my best but still received neutral FB
 Viewed: 64 times
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ReclaimedComp (97)

Location:  USA, Georgia
Member Since Contact Type Status
Nov 3, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Reclaimed Components
I did reply to the feedback. It's just frustrating with all the bad sellers
you see out there that someone would bother to leave feedback on something so
minor. If didn't try to fix the problem or if I was slow on shipping, not
commucative at all, parts were in bad shape or not packed well, then yes, leave
feedback. But a neutral is as bad as a negitive when it comes to the praise
precentage.

Chris

In Feedback, peregrinator writes:
  In Feedback, ReclaimedComp writes:
  No, I guess I should have, but I already I charge the minimum amount on shipping.

Sure, but the buyer will have to source the part from elsewhere and pay shipping
on that order - that's why it's a good idea to refund shipping costs.
At least offer it to the buyer (they might say not to worry about it).

   But, the feedback states that I didn't reply and I did.

Might be worth replying to the feedback.
 Author: peregrinator View Messages Posted By peregrinator
 Posted: Feb 8, 2024 10:22
 Subject: Re: Did my best but still received neutral FB
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peregrinator (776)

Location:  USA, New Jersey
Member Since Contact Type Status
Jan 21, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Faber Family Bricks
In Feedback, ReclaimedComp writes:
  No, I guess I should have, but I already I charge the minimum amount on shipping.

Sure, but the buyer will have to source the part from elsewhere and pay shipping
on that order - that's why it's a good idea to refund shipping costs.
At least offer it to the buyer (they might say not to worry about it).

   But, the feedback states that I didn't reply and I did.

Might be worth replying to the feedback.
 Author: tonnic View Messages Posted By tonnic
 Posted: Feb 8, 2024 10:07
 Subject: Re: Did my best but still received neutral FB
 Viewed: 72 times
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tonnic (4349)

Location:  Netherlands, Noord-Holland
Member Since Contact Type Status
Sep 30, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Tons_of_Bricks
You should always keep in mind the buyer needs to order the item elsewhere, therefore
has extra shippingcosts.
It is better to reimburse the value of the part and (part of) the shippingcosts.

In Feedback, ReclaimedComp writes:
  No, I guess I should have, but I already I charge the minimum amount on shipping.
But, the feedback states that I didn't reply and I did. As soon as I was
notified. If he would have asked for a refund on shipping I would have given
it to him. It was one $0.15 cent part but the feedback will cost me alot more.


Chris

In Feedback, peregrinator writes:
  In Feedback, ReclaimedComp writes:
  I'm very disheartened today. I received my first neutral feedback yesterday
and thought I did everything I could to make things right. While pulling the
order I found one small part that was slightly discolored. I notified the customer
and gave them a refund but let them have the part anyway incase they could use
it. I shipped the order and the customer recieved it quickly (even sent me an
email thanking me for shipping so quickly). Later I received an email that one
of the parts I sent (a 1x2 slope) was actually a MB brand. I try to make sure
all my used parts are LEGO but sometimes one may slip through. I replied to
them (through gmail) on Jan 29th and refunded them for the part. I thought everyting
was fine. Yesterday I received a neutral feedback stating I never replied or
did anything. You try your best to keep 100% praise then one customer kills it.

Chris
RC

Did you refund shipping in full or in part as well?
 Author: Tracyd View Messages Posted By Tracyd
 Posted: Feb 8, 2024 10:05
 Subject: Re: Did my best but still received neutral FB
 Viewed: 60 times
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Tracyd (418)

Location:  USA, Texas
Member Since Contact Type Status
May 29, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Tracyd's
In Feedback, ReclaimedComp writes:
  No, I guess I should have, but I already I charge the minimum amount on shipping.
But, the feedback states that I didn't reply and I did. As soon as I was
notified. If he would have asked for a refund on shipping I would have given
it to him. It was one $0.15 cent part but the feedback will cost me alot more.


Chris


Don't obsess over a neutral FB.
Don't obsess over a neutral FB.
Don't obsess over a neutral FB.
Don't obsess over a neutral FB.
Don't obsess over a neutral FB.
Don't obsess over a neutral FB.
Don't obsess over a neutral FB.
Did I say, don't obsess over a neutral FB?
Just keep doing the right things and you will continue to get business.
 Author: ReclaimedComp View Messages Posted By ReclaimedComp
 Posted: Feb 8, 2024 09:51
 Subject: Re: Did my best but still received neutral FB
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ReclaimedComp (97)

Location:  USA, Georgia
Member Since Contact Type Status
Nov 3, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Reclaimed Components
No, I guess I should have, but I already I charge the minimum amount on shipping.
But, the feedback states that I didn't reply and I did. As soon as I was
notified. If he would have asked for a refund on shipping I would have given
it to him. It was one $0.15 cent part but the feedback will cost me alot more.


Chris

In Feedback, peregrinator writes:
  In Feedback, ReclaimedComp writes:
  I'm very disheartened today. I received my first neutral feedback yesterday
and thought I did everything I could to make things right. While pulling the
order I found one small part that was slightly discolored. I notified the customer
and gave them a refund but let them have the part anyway incase they could use
it. I shipped the order and the customer recieved it quickly (even sent me an
email thanking me for shipping so quickly). Later I received an email that one
of the parts I sent (a 1x2 slope) was actually a MB brand. I try to make sure
all my used parts are LEGO but sometimes one may slip through. I replied to
them (through gmail) on Jan 29th and refunded them for the part. I thought everyting
was fine. Yesterday I received a neutral feedback stating I never replied or
did anything. You try your best to keep 100% praise then one customer kills it.

Chris
RC

Did you refund shipping in full or in part as well?
 Author: peregrinator View Messages Posted By peregrinator
 Posted: Feb 8, 2024 09:06
 Subject: Re: Did my best but still received neutral FB
 Viewed: 74 times
 Topic: Feedback
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peregrinator (776)

Location:  USA, New Jersey
Member Since Contact Type Status
Jan 21, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Faber Family Bricks
In Feedback, ReclaimedComp writes:
  I'm very disheartened today. I received my first neutral feedback yesterday
and thought I did everything I could to make things right. While pulling the
order I found one small part that was slightly discolored. I notified the customer
and gave them a refund but let them have the part anyway incase they could use
it. I shipped the order and the customer recieved it quickly (even sent me an
email thanking me for shipping so quickly). Later I received an email that one
of the parts I sent (a 1x2 slope) was actually a MB brand. I try to make sure
all my used parts are LEGO but sometimes one may slip through. I replied to
them (through gmail) on Jan 29th and refunded them for the part. I thought everyting
was fine. Yesterday I received a neutral feedback stating I never replied or
did anything. You try your best to keep 100% praise then one customer kills it.

Chris
RC

Did you refund shipping in full or in part as well?
 Author: ReclaimedComp View Messages Posted By ReclaimedComp
 Posted: Feb 8, 2024 08:11
 Subject: Did my best but still received neutral FB
 Viewed: 317 times
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ReclaimedComp (97)

Location:  USA, Georgia
Member Since Contact Type Status
Nov 3, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Reclaimed Components
I'm very disheartened today. I received my first neutral feedback yesterday
and thought I did everything I could to make things right. While pulling the
order I found one small part that was slightly discolored. I notified the customer
and gave them a refund but let them have the part anyway incase they could use
it. I shipped the order and the customer recieved it quickly (even sent me an
email thanking me for shipping so quickly). Later I received an email that one
of the parts I sent (a 1x2 slope) was actually a MB brand. I try to make sure
all my used parts are LEGO but sometimes one may slip through. I replied to
them (through gmail) on Jan 29th and refunded them for the part. I thought everyting
was fine. Yesterday I received a neutral feedback stating I never replied or
did anything. You try your best to keep 100% praise then one customer kills it.

Chris
RC
 Author: Eastlake19 View Messages Posted By Eastlake19
 Posted: Feb 2, 2024 10:53
 Subject: Re: Feedback request
 Viewed: 43 times
 Topic: Feedback
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Eastlake19 (48)

Location:  Canada, Alberta
Member Since Contact Type Status
Jan 30, 2021 Contact Member Buyer
Buying Privileges - OK
In Feedback, Eastlake19 writes:
  I am awaiting feedback on an order I placed 2 months ago. I left feedback for
their store, and haven’t recieved any on my end. I sent the store a message about
it, and didn’t hear back. I noticed on their account that they have left feedback
for orders inbetween mine, mine is the only order without feedback. I don’t want
to message again in fear of annoying them and they leave negative feedback because
of that. I take pride in having a 100% positive rate as a buyer, and I assume
it helps stores narrow down problematic accounts. I was under the impression
feedback is required on site but am now learning it’s optional. What would be
my best option? Message them? Ignore it? Any help is appreciated. Thank you for
your time!



I appreciate the responses. For clarity, the follow up message I sent the store
was a week after my order arrived when I had time to go through the package,
I marked as completed and posted feedback the day it arrived - about a 10 day
span. I ordered a complete minifigure, and instead recieved the correct head
and hair, but the wrong torso and pants. The torso and pants were swapped with
another minifigs parts from the same set. I messaged the store to let them know
so they avoid future issues, and that I’m still a happy customer and my feedback
will stay positive. That’s when I noticed feedback hadn’t been left for my side
yet. It’s been a month since. I was surprised that I didn’t recieve a reply to
that message, that’s what all stemmed this post. I wanted a second opinion on
how this should be handled. My first choice is to keep my postive feedback for
them, and move on and forget about this. I personally look for stores with good
feedback, and take pride in my own as it allows stores to see who they are dealing
with. Thank you to everyone who answered my question. I will avoid that store
in the future. To anyone who will see this - try and leave feedback when you
can. It may not seem like much, but I believe it’s one of the most important
factors that keeps this site such a great place to order from safely. Thank you
for the help !
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Feb 2, 2024 00:42
 Subject: Re: Feedback request
 Viewed: 37 times
 Topic: Feedback
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yorbrick (1185)

Location:  United Kingdom, England
Member Since Contact Type Status
Apr 11, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Yorbricks
If the seller hasn't left feedback for you but has left it for others, then
either they have forgotten or there was an issue for them. If they don't
respond after you asked them, it is less likely they forgot.

If feedback is important to you, avoid the store in future.

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