| Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | TheBrickGuys  | | Posted: | Feb 22, 2024 16:27 | | Subject: | Re: Seeing completed NSS | | Viewed: | 29 times | | Topic: | General | |
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| In General, Admin_Russell writes:
| | In General, TheBrickGuys writes:
| | Is there any way for a store to see if they have ever had an NSS completed against
themselves?
Jim
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No there, is not (at least not an easy way) but you can ask customer service
any time and they can provide a response.
We are considering sending out a notice after 2 NSS alerts are completed, just
as a warning to sellers. We understand that many NSS alerts are completed accidentally
by well-meaning buyers, and that a completed NSS does not necessarily mean that
a buyer was disenfranchised.
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Can you suggest, or actually provide a link to the correct customer service desk?
I submitted a request about a week ago and they did not respond but maybe I sent
the request to the wrong area. I am sure others would love to know where exactly
to ask so they to can find out if they have any NSS completed against them, if
for no other reason just peace of mind.
Thanks in advance.
Jim
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| Author: | TheBrickGuys | | Posted: | Feb 17, 2024 22:53 | | Subject: | Re: Enable Reaction, Multiquote, Editing in Forum | | Viewed: | 31 times | | Topic: | Suggestions | |
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| | | Note to self stop using  and start using 😁
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Well the orangish (or maybe even bright light orange) one does look allot more
like pizza.
Jim.
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| Author: | TheBrickGuys | | Posted: | Feb 17, 2024 20:08 | | Subject: | Re: Seeing completed NSS | | Viewed: | 43 times | | Topic: | General | |
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| In General, popsicle writes:
| | In General, TheBrickGuys writes:
| | That is a real good idea. I tried it and nothing showed up. 
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Does that mean it works and you've no "completed" NSS strikes, or
that it didn't work in showing you what you have?
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Well there was no evidence of any completed NSS but according to what peregrinator
said above, that completed NSS are changed to 'canceled' then I cant
say for sure. We have had a couple of NSS filed because of an order going missing
and one for missing parts. We took care of those 2 but I just want to make sure
that our record is clean.
I did what Admin_Russell suggested and sent a message to 'customer service'
to see if any are on our record but that was on Friday evening so I will have
to wait at least until Monday. At least I hope they get back to us, I could not
find a link specific link to "Customer Service" so I cant say for sure
it went to the right place and will be answered.
Jim
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| Author: | TheBrickGuys | | Posted: | Feb 17, 2024 00:12 | | Subject: | Re: Seeing completed NSS | | Viewed: | 33 times | | Topic: | General | |
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| That is a real good idea. I tried it and nothing showed up.
Jim
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| Author: | TheBrickGuys | | Posted: | Feb 17, 2024 00:10 | | Subject: | Re: Seeing completed NSS | | Viewed: | 40 times | | Topic: | General | |
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| Thanks, I will try that.
Jim.
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| Author: | TheBrickGuys | | Posted: | Feb 17, 2024 00:00 | | Subject: | Re: Stripe "Payment received an early fraud warni | | Viewed: | 46 times | | Topic: | Payment Methods | |
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| In Payment Methods, Adjour writes:
| | In Payment Methods, macebobo writes:
| | Has anyone gotten one of these before and how did you handle it. Stripe recommends
I refund to avoid the charge back fee, but I believe it is a valid charge, however,
this is a first for me and I would like to find out how others handled this situation.
Thanks,
John
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Do the refund, let the customer know, so they can call their card company, and
then try again?
If its legit, they shouldn't mind doing this.
Crystal
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I agree with Crystal. It has not happened to me (with PayPal at least) but that
is how I would handle it. I would rather lose the order then lose the money on
top of the Lego in the order if it is scam.
Jim
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| Author: | TheBrickGuys | | Posted: | Feb 16, 2024 20:31 | | Subject: | Seeing completed NSS | | Viewed: | 169 times | | Topic: | General | |
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| Is there any way for a store to see if they have ever had an NSS completed against
themselves?
Jim
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| Author: | TheBrickGuys | | Posted: | Feb 15, 2024 22:03 | | Subject: | Re: Hemorrhaging Sales | | Viewed: | 55 times | | Topic: | Shipping | |
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| In Shipping, 1001bricks writes:
| | While this... USPS.
A simple international envelope $14 or such?
The same from here to you would cost maybe €3.
Which is why since maybe 5 years ago I can't / rarely buy in US; prices have
gone crazy sincerely.
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I remember when we starting selling internationally our sales to other countries
made up about 30% of our business. Then shipping prices overseas just started
to go up QUICK. Now we get maybe 1 or 2 orders out of every 100 from out of country,
so from 30% to 2%. THAT STINKS!!
Jim
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| Author: | TheBrickGuys | | Posted: | Feb 12, 2024 22:30 | | Subject: | Re: Trans-brown (old trans-black) | | Viewed: | 48 times | | Topic: | Colors | |
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| In Colors, mwright5 writes:
| | Seriously? Light trans-black would have been a more appropriate identifier as
there is a noticeable difference, however there is nothing brown about this color
that we are now calling trans-brown.
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Once you compare them side by side, like the one shown in the link posted by
1001bricks, you can see that old trans brown is very accurate.
Jim
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| Author: | TheBrickGuys | | Posted: | Feb 9, 2024 11:03 | | Subject: | Re: Pick-A-BrickLego store price $17.99 | | Viewed: | 105 times | | Topic: | Retail | |
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| In Retail, michaelhunt writes:
| | I went into my local Lego store today and noticed that Pick-A-Brick wall large
containers (boxes) are now $17.99. That's a two dollar increase from the
previous price of $15.99.
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Prices have gone up but the selection of parts have gone down (at least in our
area where 3 Lego stores are relatively close).
The good news is that the cardboard boxes they now use hold just as much as the
cups. We purchased one and filled it with 1x1 round plates then poured them into
a PAB cup and found that hold about the same amount maybe with the box holding
just a smidge more. The advantage with the box being rectangular instead of round
means that they are better for stacking square parts like plates or door frames.
And they are definitely more gooder then worser for the environmenta.
Jim
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