Discussion Forum: Messages by TheBrickGuys (13288)
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 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Feb 17, 2024 00:00
 Subject: Re: Stripe "Payment received an early fraud warni
 Viewed: 48 times
 Topic: Payment Methods
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TheBrickGuys (13288)

Location:  USA, California
Member Since Contact Type Status
Dec 18, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: TheBrickGuys
In Payment Methods, Adjour writes:
  In Payment Methods, macebobo writes:
  Has anyone gotten one of these before and how did you handle it. Stripe recommends
I refund to avoid the charge back fee, but I believe it is a valid charge, however,
this is a first for me and I would like to find out how others handled this situation.

Thanks,
John


Do the refund, let the customer know, so they can call their card company, and
then try again?

If its legit, they shouldn't mind doing this.



Crystal

I agree with Crystal. It has not happened to me (with PayPal at least) but that
is how I would handle it. I would rather lose the order then lose the money on
top of the Lego in the order if it is scam.

Jim
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Feb 16, 2024 20:31
 Subject: Seeing completed NSS
 Viewed: 170 times
 Topic: General
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TheBrickGuys (13288)

Location:  USA, California
Member Since Contact Type Status
Dec 18, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: TheBrickGuys
Is there any way for a store to see if they have ever had an NSS completed against
themselves?

Jim
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Feb 15, 2024 22:03
 Subject: Re: Hemorrhaging Sales
 Viewed: 58 times
 Topic: Shipping
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TheBrickGuys (13288)

Location:  USA, California
Member Since Contact Type Status
Dec 18, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: TheBrickGuys
In Shipping, 1001bricks writes:
  While this... USPS.

A simple international envelope $14 or such?
The same from here to you would cost maybe €3.

Which is why since maybe 5 years ago I can't / rarely buy in US; prices have
gone crazy sincerely.

I remember when we starting selling internationally our sales to other countries
made up about 30% of our business. Then shipping prices overseas just started
to go up QUICK. Now we get maybe 1 or 2 orders out of every 100 from out of country,
so from 30% to 2%. THAT STINKS!!

Jim
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Feb 12, 2024 22:30
 Subject: Re: Trans-brown (old trans-black)
 Viewed: 48 times
 Topic: Colors
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TheBrickGuys (13288)

Location:  USA, California
Member Since Contact Type Status
Dec 18, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: TheBrickGuys
In Colors, mwright5 writes:
  Seriously? Light trans-black would have been a more appropriate identifier as
there is a noticeable difference, however there is nothing brown about this color
that we are now calling trans-brown.

Once you compare them side by side, like the one shown in the link posted by
1001bricks, you can see that old trans brown is very accurate.

Jim
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Feb 9, 2024 11:03
 Subject: Re: Pick-A-BrickLego store price $17.99
 Viewed: 110 times
 Topic: Retail
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TheBrickGuys (13288)

Location:  USA, California
Member Since Contact Type Status
Dec 18, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: TheBrickGuys
In Retail, michaelhunt writes:
  I went into my local Lego store today and noticed that Pick-A-Brick wall large
containers (boxes) are now $17.99. That's a two dollar increase from the
previous price of $15.99.

Prices have gone up but the selection of parts have gone down (at least in our
area where 3 Lego stores are relatively close).

The good news is that the cardboard boxes they now use hold just as much as the
cups. We purchased one and filled it with 1x1 round plates then poured them into
a PAB cup and found that hold about the same amount maybe with the box holding
just a smidge more. The advantage with the box being rectangular instead of round
means that they are better for stacking square parts like plates or door frames.
And they are definitely more gooder then worser for the environmenta.

Jim
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Feb 6, 2024 18:40
 Subject: Re: Howt to enable onsite payment?
 Viewed: 29 times
 Topic: Technical Issues
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TheBrickGuys (13288)

Location:  USA, California
Member Since Contact Type Status
Dec 18, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: TheBrickGuys
  AI: “Hi, I’m Bricky, your BrickLink assistant!  Would you like some help?”
User: “I want open a shop on BrickLink.”
AI: “Go to this address (link to halucinated address)”
User: “But it doesn’t work!”
AI: “Sorry, I meant this address (link to eBay)”
User: “But that’s eBay! I want BrickLink”
AI: “Oops, here’s the good one (link to BlinkRing, the club of blinkers aficionados)”
User: “Oh, I give up.”
AI: “Happy to have helped you!  See you soon


Works for me!! Less competition!!!

Jim
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Jan 29, 2024 21:43
 Subject: Re: New Parts
 Viewed: 52 times
 Topic: Buying
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TheBrickGuys (13288)

Location:  USA, California
Member Since Contact Type Status
Dec 18, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: TheBrickGuys
In Buying, infinibrix writes:
  In Buying, TheBrickGuys writes:
  You are talking about not getting upset if you received a couple of pieces here
and there being stacked together in an order but it appears you didnt fully read
the entire post before responding. The original post does not complain about
a couple of pieces being staked, he stated the ALL the pieces were stacked.

There is a BIG difference between a couple of pieces verses all new pieces being
stacked.

Jim.

Thanks for chiming in but you actually didn't read the full context of my
own post either as it was directed towards yorbrick not the OP. I already stated
that I didn't fully approve of stacked bricks and so I don't take issue
with whatever complaints the op has over how they received their parts. It's
more directed at Yorbricks overly pedantic "stacking for 5 seconds" comment
along with his many other past comments where he obsessively appears to enjoy
correcting people and re-iterating the rules back to them regardless of how necessary/minor
the subject matter!

Ah, I see. Makes more sense.
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Jan 29, 2024 10:44
 Subject: Re: New Parts
 Viewed: 54 times
 Topic: Buying
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TheBrickGuys (13288)

Location:  USA, California
Member Since Contact Type Status
Dec 18, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: TheBrickGuys
You are talking about not getting upset if you received a couple of pieces here
and there being stacked together in an order but it appears you didnt fully read
the entire post before responding. The original post does not complain about
a couple of pieces being staked, he stated the ALL the pieces were stacked.

There is a BIG difference between a couple of pieces verses all new pieces being
stacked.

Jim.
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Jan 27, 2024 11:17
 Subject: Re: *** The Gift Shop Now Open! *** (US Based)
 Viewed: 44 times
 Topic: New Stores
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TheBrickGuys (13288)

Location:  USA, California
Member Since Contact Type Status
Dec 18, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: TheBrickGuys
  
1) Buyer leaves positive feedback, but doesn’t change the order status from “Shipped”
2) Buyer leaves positive feedback and changes the status to “Received” thinking
that’s it. Fairly common, actually.
3) Buyer contacts seller thanking them for the LEGO and offers praise of service
and/or product, without changing the status from “Shipped” or “Received”.
4) Buyer and seller are in communication over an order issue, which concludes
with the buyer expressing complete satisfaction with the transaction, again without
bothering to change the status.

In short, there's a good many LEGO fans that simply don’t know, don’t
care or don’t care to know about 'order status duties’ Many just wish to
buy LEGO and that’s it. Which is fine. The changing of order status by the seller
just helps a vendor to clean things up a bit, to stay organized.



Good points. I think that after 30 days if a buyer has not changed the order
status to "Complete" then they probably will fall under the category
'dont care' and will not care if the seller changes the status to complete.

Jim
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Jan 27, 2024 10:58
 Subject: Re: Gummy Spam Poll ... Round 2
 Viewed: 39 times
 Topic: General
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TheBrickGuys (13288)

Location:  USA, California
Member Since Contact Type Status
Dec 18, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: TheBrickGuys
E) allow Zero Feedback Members Limited Forum Access that is visible to
Moderators Only and does not post publicly.

Then the moderators could release posts to the public once they see they are
not spam. It would be great if they could then have control to, in a sense, "Unlock"
their activity after a period of time where it becomes obvious to them that the
poster is not a spammer and then their posts would no longer need to be subject
to their approval.

Jim

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