Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | enig  | | Posted: | Feb 15, 2024 06:21 | | Subject: | Full Variant List | | Viewed: | 178 times | | Topic: | Catalog | | Status: | Open | |
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| I feel silly asking for this but can someone please refer me to a page or a forum
post with a full list of parts that have variants.
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| Author: | enig | | Posted: | Feb 13, 2024 09:37 | | Subject: | Re: Feedback Extortion | | Viewed: | 55 times | | Topic: | Feedback | |
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| In Feedback, infinibrix writes:
| | In Feedback, enig writes:
| | In Feedback, TimsBrickHouse writes:
| | I had a buyer leave negative feedback. In his email message he writes, "If
this is not dealt with appropriately I will be forced to leave my first negative
review of a Bricklink thus far." To me this is clearly extortion and against
policy, correct?
|
Nothing wrong with writing to a seller in advance and letting the seller know
that you are STILL(?) waiting for an issue to get resolved, and that you are
willing to leave a negative feedback if it wont get resolved.
If you have wronged the buyer AND have not offered a suitable solution - negative
feedback is warranted. It is not extortion.
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On ebay even the mere mention of feedback is considered extortion (Not sure about
here?) but either way I don't believe feedback should be brought into the
conversation at all since as a seller I'd rather the buyer know that I'm
fixing the problem off my own back because its the right thing to do rather than
because they assume I'm only fixing the problem because they state they will
otherwise leave me negative feedback! In fact in those situations after resolving
the problem I may even consider blocking the buyer since feedback should not
be a bartering tool! The feedback is for the buyer/seller alone to decide upon
once the transaction process is complete and any issues resolved(or not)
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I get what you are saying. What I had in mind were the situations where seller
is either non-responsive, not following with his or her proposed solutions for
weeks, or offering a solution that is completely unsuitable.
I might still be willing to accept the fact that a mistake has been made and
allow the seller to address it. Before leaving a negative feedback I might message
the seller, letting know my intentions in advance. Not meant as a threat, but
more as a last-resort in an effort to get the seller's attention.
How it is worse than leaving a negative FB right away?
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| Author: | enig | | Posted: | Feb 13, 2024 08:50 | | Subject: | Re: Feedback Extortion | | Viewed: | 71 times | | Topic: | Feedback | |
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| In Feedback, TimsBrickHouse writes:
| | I had a buyer leave negative feedback. In his email message he writes, "If
this is not dealt with appropriately I will be forced to leave my first negative
review of a Bricklink thus far." To me this is clearly extortion and against
policy, correct?
|
Nothing wrong with writing to a seller in advance and letting the seller know
that you are STILL(?) waiting for an issue to get resolved, and that you are
willing to leave a negative feedback if it wont get resolved.
If you have wronged the buyer AND have not offered a suitable solution - negative
feedback is warranted. It is not extortion.
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| Author: | enig | | Posted: | Feb 2, 2024 08:00 | | Subject: | Re: Not receiving mails from BrickLink today.. | | Viewed: | 46 times | | Topic: | Technical Issues | |
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| In Technical Issues, TakeAbricK writes:
| | In Technical Issues, TakeAbricK writes:
| | In Technical Issues, koenlowet writes:
| | Same issue here, direct contacts ok, but not receiving mails related to orders
or quotes.
In Technical Issues, leggodtshop writes:
| | In Technical Issues, TakeAbricK writes:
| | In Technical Issues, TakeAbricK writes:
| | In Technical Issues, leggodtshop writes:
| | Got an order on Jan 28, 2024 00:58 however not receiving the mail from it so
far. Send the invoice on Jan 28, 2024 13:36 not receiving that mail either.
Up until yesterday receiving all mails, nothing changed afaik.
Anyone else same problem?
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Only just noticed that I don't receive copies of Invoices / Purchases since
January 27th.
Please fix asap.
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I guess we are the only ones not getting copies of messages of placed orders
and invoices.
Missing copies January 27 - January 30
|
Same here, nothing wrong with the mailbox itself receiving other mails perfectly
just BrickLink mails are missing.
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This still is an issue and it's been 7 days now. I don't get any messages
in my mailbox for orders placed and Invoices send.
I wonder why we have a 'Technical Issue' topic, for I have this feeling
it's not being read by BrickLink employees who are supposed to look into
it and do something about it. Waiting for a week wondering if BrickLink knows
about this issue and is working on it doesn't feel good.
Something changed starting January 27th and it wasn't me.
|
PS
I also contacted the Helpdesk, but didn't receive a confirmation Email, nor
a ticket number or whatever. Which doesn't surprise me for I didn't
get a ticketnumber since January 12, 2007. It looks like these ticketnumbers
I read about are reserved for 'special' members.
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All fine here with the emails. Incl auto-checkout, orders needing manual invoicing,
order additions etc. Using gmail.
As for BL helpdesk - it confuses me again and again each time I need to use it.
If I recall correctly - at some point BL implemented a separate helpdesk platform.
You needed to register separately - I still have the confirmation emails.
Not even sure if it was a completely stand-alone system, or integrated with regular
helpdesk to some degree. You can read about it here:
https://www.bricklink.com/message.asp?ID=842892
You were getting a ticket number automatically when reporting through that, but
that whole thing now seems to be gone?
Or I am just confused again. But what I remember is that, apparently, I learned
about the existence of that separate platform way too late. The links to it were
hidden very well, if they even existed at all.
Again, just the challenge of finding it used to confuse the hell out of me. A
typical TLG stle IT clusterfumble. Your tickets were also getting marked
as SOLVED light-years ahead before getting even remotely close to actually getting
solved.
My reply here is probably just as helpful. You're welcome?
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| Author: | enig | | Posted: | Dec 25, 2023 16:16 | | Subject: | Re: SHE SAID YES!!! 💍 | | Viewed: | 38 times | | Topic: | Off Topic | |
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| | Congratulations!! |
| Author: | enig | | Posted: | Dec 23, 2023 11:22 | | Subject: | Re: Windows 7 to 10! Done! Yay! CONTEST ;-) | | Viewed: | 42 times | | Topic: | Contests | |
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| Very obvious and simple, you say.
Gonna go with Opera anyway. 2014 is wayyy past when it used to be any good, and
no way you would expect more than one person to guess this one but.. whatever
It's actually FireFox isn't it.
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| Author: | enig | | Posted: | Dec 6, 2023 14:33 | | Subject: | Re: I need help from a Lego expert!! | | Viewed: | 50 times | | Topic: | Help | |
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| In Help, micahriley9 writes:
| | So I have these two boxes that appear to be from the 60s. Does anyone know what
these are and exactly how to value these? There’s literally nothing on the boxes
except for the words “Building Toy” and the tape that reads “Lego Loveland”.
I assume there are just multicolored bricks inside of here, but is it possible
that these are actual sets of something? Or just random bricks? Both boxes
are unopened and I don’t want to open them. Any help would be much appreciated!
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Get them X-rayed! 
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| Author: | enig | | Posted: | Dec 2, 2023 08:45 | | Subject: | Re: BDP Series 4 Webinar - unable to registger | | Viewed: | 26 times | | Topic: | Technical Issues | |
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| In Technical Issues, SylvainLS writes:
Oh yea, my bad. Still, the issue itself was not fixed, sadly 
Thank you for the link to the forum - was not aware it exists!
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| Author: | enig | | Posted: | Dec 2, 2023 06:28 | | Subject: | Re: BDP Series 4 Webinar - unable to registger | | Viewed: | 34 times | | Topic: | Technical Issues | |
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| In Technical Issues, Admin_Russell writes:
| | In Technical Issues, enig writes:
We are looking into this - thanks for the report!
|
The webinar is later today - have you had any luck fixing the problem?
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| Author: | enig | | Posted: | Oct 5, 2023 11:28 | | Subject: | Re: Unreasonable negative feedback | | Viewed: | 43 times | | Topic: | Feedback | |
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| In Feedback, SylvainLS writes:
| | In Feedback, enig writes:
| | […]
Normally these nice ones would be split by a page of small orders, but with some
stuff that BL is doing intentionally my sales to private persons within
EU became virtually extinct {crying_emoji}
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Margin scheme on second-hand goods?
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Nah, ever since I became a VAT payer I have been paying full VAT for all the
sales of used parts. There probably is a way to so something about it but, generally
speaking, I am no longer buying used lots to resell anyway.
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| Author: | enig | | Posted: | Oct 5, 2023 11:07 | | Subject: | Re: Unreasonable negative feedback | | Viewed: | 38 times | | Topic: | Feedback | |
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| In Feedback, 1001bricks writes:
| | In Feedback, enig writes:
| | What you are doing by refusing to deduct VAT for legitimate VAT-registered buyers
is exactly the same - you are jumping the queue. Letting everyone else stand
in the line, because your time is more valuable.
|
| | Why so angry? Because stuff like this makes me angry.
|
Nice orders, you must be doing good
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Yes, some nice orders sometimes to save my ass, but you don't know the other
half of it 
Normally these nice ones would be split by a page of small orders, but with some
stuff that BL is doing intentionally my sales to private persons within
EU became virtually extinct {crying_emoji}
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| Author: | enig | | Posted: | Oct 5, 2023 10:34 | | Subject: | Re: Unreasonable negative feedback | | Viewed: | 54 times | | Topic: | Feedback | |
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| In Feedback, normann1974 writes:
| | | | One thing is sure, as a pro I dislike when sellers refuse non-VAT, sure I'll
pay no problem, but I may not come back, especially when it's easy to set
up (see above)
|
But please note that it's not that simple. I wrote earlier in this thread,
that this comes with extra work for the seller, at least when you're Danish.
You must verify VAT numbers and billing details and do accounting each month.
/Jan
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Yes, it is that simple. It is called 'the cost of doing business'.
It is your choice to sell over the limit for when you are required to become
a VAT payer. And yes, every seller must validate whether the party that is asking
you to deduct VAT is legit.
There is an analogy in a traffic jam for what you are doing. Everyone
is stuck, but every now and then there is someone who thinks that they are better
than others and takes the shoulder to jump the queue.
What you are doing by refusing to deduct VAT for legitimate VAT-registered buyers
is exactly the same - you are jumping the queue. Letting everyone else stand
in the line, because your time is more valuable.
Moreover - you are suggesting that it is no big deal - the buyers can just get
the VAT back when doing their accounting. Why are you not willing to do the right
thing and invoice without VAT in the first place? Oh, yes. Because you
don't want to spend that extra time and effort. You don't see the hypocrisy?
You are also both right and wrong about BL handling VAT automatically. Yes, BL
removes VAT automatically for your buyers that are outside the EU. For sales
within the EU you have to tick a box to remove VAT - see the picture below. You
can manually un-check the boxes. And, no, it is not illegal, as you are trying
to say. We have that feature specifically for this reason. But you will say anything
just to justify yourself.
Why so angry? Because stuff like this makes me angry.
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| Author: | enig | | Posted: | Sep 5, 2023 10:34 | | Subject: | Re: polll | | Viewed: | 45 times | | Topic: | Off Topic | |
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| In Off Topic, Stuart9 writes:
| | North, South or Dancing ?
In Off Topic, psusaxman2000 writes:
| | In Off Topic, julle900 writes:
Pole
|
|
Person from Poland?
A Pole dancing on a pole in a North Pole, being watched by other Poles?
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| Author: | enig | | Posted: | Sep 5, 2023 09:26 | | Subject: | Re: polll | | Viewed: | 50 times | | Topic: | Off Topic | |
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| In Off Topic, Stuart9 writes:
| | Yes, no and undecided but that’s just me.
In Off Topic, julle900 writes:
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Probably yes, maybe no
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| Author: | enig | | Posted: | Sep 5, 2023 08:48 | | Subject: | 10152-3 stickers | | Viewed: | 54 times | | Topic: | Inventories | | Status: | Open | |
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|
Inventory should be 2x of these:
and 3x of
But what we pulled from a sealed sticker-pouch is the other way around - we got
three white sheets and two grey ones.
Maybe someone recalls having the same issue, or perhaps have seen/bought second-had
sets with the stickered containers matching this pattern?
I wonder if this is just a freak accident and no alternate variant is needed
in the inventory, or we do actually need to add the variant. If this has happened
before - there might be used sets floating around that are 'invalid/incomplete'
due to this.
Additionally. The 2006 variant (10152-3), apparently, had some hiccups with the
production because of TLG being short on some parts? Read:
https://www.bricklink.com/message.asp?ID=1022655
Perhaps they were short on more than one thing, resulting in shipping sets with
different counts of the sticker sheets as well?
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| Author: | enig | | Posted: | Aug 29, 2023 08:01 | | Subject: | Re: 2950-1 Instructions | | Viewed: | 28 times | | Topic: | Catalog Requests | |
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| In Catalog Requests, randyf writes:
| | In Catalog Requests, enig writes:
| | Is the function to change the number of instruction booklets for a set broken?
More precisely - the set is currently marked for not having instructions at all.
|
I have added an instructions entry to the set. You should be able to proceed
with the rest of the requests now.
Cheers,
Randy
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Yeah you are both correct! Submitted the requests - thank you
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| Author: | enig | | Posted: | Aug 28, 2023 11:20 | | Subject: | 2950-1 Instructions | | Viewed: | 69 times | | Topic: | Catalog Requests | | For: | Catalog Associate | | Status: | Completed | |
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| Is the function to change the number of instruction booklets for a set broken?
More precisely - the set is currently marked for not having instructions at all.
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| Author: | enig | | Posted: | Aug 22, 2023 09:47 | | Subject: | Re: Discussion about instruction's QR codes | | Viewed: | 52 times | | Topic: | General | |
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| In General, Brick_Qc writes:
| | In General, tons_of_bricks writes:
| | I see your point, but my perspective is the Lego company is rewarding the purchase
of the set, not the instruction booklet. So therefore the original purchaser
of the set has legitimate claim to the vip points.
|
I understand your point of view but I strongly disagree and I think most buyers
will disagree.
I really like Yorbrick's point of view :
There are no guidelines as to what is meant by new/used for instructions (same
with boxes). But if the parts guidelines carry over ...
New Parts - Parts are brand new, taken directly from new sets or were purchased
"as new" in another form such as accessory packs or Pick A Brick and
have been handled only for sorting. These parts have never been used in any
manner.
I would say that scanning a code on a booklet with a LEGO specific scanning app
is using that feature of the instruction booklet.
I think that since BL is own by Lego, they'll have to do policy on this and
the easiest would be to carry on the part's guideline as Yorbrick suggested.
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In that case explain why do we even have the option to list Set Boxes as NEW?
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| Author: | enig | | Posted: | Aug 22, 2023 06:25 | | Subject: | Re: Discussion about instruction's QR codes | | Viewed: | 43 times | | Topic: | General | |
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| In General, iprice writes:
| | In General, Brick_Qc writes:
| | I'm not sure this has been officialy addressed.
Lego is now giving VIP points when you scan a newer instructions with a QR code,
it's give 20 points (in Canada).
This could cause problems if a buyer buys a new instructions from a BL seller
and that BL seller has already scanned the QR code while parting.
I think a buyer should expect to be able to scan himself a new instruction he
bought on BL and have the points.
As for used instructions, a buyer should expect it's already scanned.
Your opinion ?
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I suppose it will depend on if the instruction manual is "New" or "Used".
If "New", then I expect to be able to scan the code. If "Used",
then I wouldn't.
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BL rules only account for the physical state/condition of the item being sold.
Unless we have a provision in the rules to address the digital part of the instructions
- buyers should not expect to be able to scan the code.
If such a provision is put in place - then we also need a secondary condition
for instructions stating whether the QR code is Scanned/Not Scanned. Both for
new and for used - because no one is saying that a used set of instructions
can not have an unscanned code.
Caveat - sometimes the codes can be printed with faulty lines, blurry etc. Sometimes
they are unusable, or sometimes QR scanning apps that have a good error-correcting
algorithms can still make them work. But at this point we can not always determine
who's at fault - QR code itself, or the end user might be trying to use a
crappy QR app. Who's to blame - the Seller or the Buyer?
Now we have an option of spending development time to implement such features,
subsequently deal with buyers and sellers getting into quarrels because of QR
codes sometimes not working etc. All for ~0.02 cents worth of money per instruction
manual?
Or we can have a provision in the rules saying that stated condition of instruction
booklets for sale only specifies the physical state/condition of the item. Or
that the QR code should be assumed to be scanned/not working, unless seller specifically
states otherwise in the extended description.
Sellers, if they want, can always use the Description filed to state whether
the QR code has been scanned/not scanned, is blurry, is faulty etc.
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| Author: | enig | | Posted: | Aug 16, 2023 08:48 | | Subject: | Re: Wow, some people need a bit of etiquette | | Viewed: | 72 times | | Topic: | Help | |
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| In Help, SteveSJB writes:
| | Hey all, just wanted to share a lovely email I got. I’m sure most of us have
full time jobs and do this to make a bit extra on the side, especially with the
cost of living.
I like to think I provide an honest service, whenever there’s a problem I admit
to the mistake and more often then note offer a full refund.
Then you get emails like this:
Mate are you taking the piss? Just got my order and you've sent me the
non printed cheap version of the shredder helmet and the two venom heads are
in terrible condition.
The whole order will be getting sent back to you at cost to you and I expect
a refund for the order and shipping/packing costs.
I will get proof of postage so it can't be questioned
Really disappointing service
I have included my response for transparency:
Hi,
Thank you for your order.
If you look at my feedback on bricklink, you will see it’s 100% positive. Obviously
mistakes happen and I’m happy to rectify.
What I don’t appreciate is aggressive emails, you could have been slightly more
pleasant, maybe try that in life and you’ll surround yourself with positive people.
Probably starting an email with ‘Mate are you taking the piss?’ Is not the right
way to go.
I understand that a few parts are not up to your standard and can only apologise
and happy to refund.
Don’t worry about sending it back, you can keep it and I will refund you now.
All the best for the future, sounds like you need the good wishes.
Steve
I’m sorry but am I wrong in thinking a bit of common decency wouldn’t go amiss?
|
Mate?! Are you taking the piss? Fight till the last one standing!
On a more serious note - if you ask me, your reply is risking to escalate the
matter even more as it can be perceived as being a bit too self-righteous. Not
that you are not allowed to express your discontent at all, but telling someone
to get better at life is perhaps a step too far.
On another serious note - looking at your feedback and the problem at hand, it
does seem that your attention to LEGO condition is a little sub-par. Shipping
non-printed pieces instead of the printed ones, terrible condition pieces(?),
yellowed minifigs - if this keeps happening to you then it is something else
than 'mistakes happen'.
Good luck.
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| Author: | enig | | Posted: | Aug 16, 2023 05:08 | | Subject: | Question about ITN (exporting from US) | | Viewed: | 50 times | | Topic: | Help | |
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| I have a package returned back to the seller in US because of missing ITN. I
see it is something that has to be included in documentation for export sales
over 2500 USD.
It does seem that it's not that big of a deal to get it and the seller just
was not aware, but it's also not the first time that he's asking me for
guidance.
As far as I understand all he has to do is to register at ACE and go from there.
Seems like a regular Joe should be able to do all the steps.
Question - is it all real simple, or are there some tips and tricks that are
handy to know for someone doing it for the first time? It's an individual,
not a company.
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| Author: | enig | | Posted: | Jul 29, 2023 07:14 | | Subject: | Re: Order purge / NPB / Feedback timeline? | | Viewed: | 36 times | | Topic: | Help | |
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| In Help, hpoort writes:
| | In Help, enig writes:
| | A bit of a new territory for me so need a little bit of advice.
Order received on Jan 31st.
Buyer did a dirty. Have as strong of a reason as it gets to believe that not
only to me but at least one other seller between now and then.
Issued NPB today, Jul 29th
Question. Does NPB reset the 180 day purge timer and I will be able to leave
feedback if this takes a week or two to settle?
|
Your problem order should be retained for 3 years from the original order date,
see https://www.bricklink.com/help.asp?helpID=116
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Order somewhere in the system - yes. But orders are removed form your order placed/received
list - the list that you can use to leave the feedback from
https://www.bricklink.com/orderReceived.asp
https://www.bricklink.com/orderPlaced.asp
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| Author: | enig | | Posted: | Jul 29, 2023 06:26 | | Subject: | Order purge / NPB / Feedback timeline? | | Viewed: | 61 times | | Topic: | Help | |
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| A bit of a new territory for me so need a little bit of advice.
Order received on Jan 31st.
Buyer did a dirty. Have as strong of a reason as it gets to believe that not
only to me but at least one other seller between now and then.
Issued NPB today, Jul 29th
Question. Does NPB reset the 180 day purge timer and I will be able to leave
feedback if this takes a week or two to settle?
|
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| Author: | enig | | Posted: | Jul 17, 2023 06:13 | | Subject: | Re: LEGO logo under 30381 | | Viewed: | 31 times | | Topic: | Catalog Identification | |
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| In Catalog Identification, yorbrick writes:
| | In Catalog Identification, tEoS writes:
| | My Dr. Doom figure has the Lego logo (super tiny) under the hood.
In Catalog Identification, enig writes:
| | Can someone help me to narrow down the timeline of when LEGO started putting
LEGO logo on the 30381?
If to be more specific I need to know if the Dark Green ones came with the LOGO
or not sine they all came out in the same year, but any input is greatly appreciated.
Does not necessarily have to be connected to the color.
|
|
And on all my Mirkwood Elf archers and guards, and on the hoods from PAB. All
mine are 98011.
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Thank you both!
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| Author: | enig | | Posted: | Jul 16, 2023 04:21 | | Subject: | LEGO logo under 30381 | | Viewed: | 74 times | | Topic: | Catalog Identification | |
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| Can someone help me to narrow down the timeline of when LEGO started putting
LEGO logo on the 30381?
If to be more specific I need to know if the Dark Green ones came with the LOGO
or not sine they all came out in the same year, but any input is greatly appreciated.
Does not necessarily have to be connected to the color.
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| Author: | enig | | Posted: | Jun 28, 2023 11:33 | | Subject: | Re: New Users, NSS and Feedback | | Viewed: | 45 times | | Topic: | Help | |
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| In Help, legoman77 writes:
| | In Help, krystensprouse writes:
| | In Help, 1001bricks writes:
|
| | This also goes along with my theory that I believe everyone should work in the
service industry at least some point in their early adulthood because no one
would act like that.
|
Actually, everyone should serve in the military. It builds good character and
morals.
John P
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This.
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| Author: | enig | | Posted: | Jun 28, 2023 11:32 | | Subject: | Re: How to cancelled the order after full refund? | | Viewed: | 22 times | | Topic: | Problem Order | |
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| In Problem Order, SF1 writes:
| | I have full refund to buyer, but dont know how to cancel the order
The system cannot cancelled, please help
Thanks
|
Searching for a similar info. When cancelling a PP payment by clicking the 'Issue
Refund' on-site - the order itself is not cancelled automatically, correct?
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| Author: | enig | | Posted: | Jun 19, 2023 07:32 | | Subject: | Re: 150 euro | | Viewed: | 58 times | | Topic: | Help | |
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| In Help, ZPStore_bricks writes:
| | Can you help me understand why this message is displayed to buyers? I have no
such restrictions in the store settings!
I wrote in support of the bricklink, but they answered me that I was in the order
of setting up the store. And buyers write that they cannot place an order for
less than 150 euros.
|
Check your individual shipping settings - you might have set different min. buy
amount there, at the bottom of the page.
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| Author: | enig | | Posted: | Jun 19, 2023 06:34 | | Subject: | Re: Just passed 10 orders & wow I've learnt alot! | | Viewed: | 68 times | | Topic: | New Stores | |
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| In New Stores, Wesza writes:
| | Thank you my amazing customers for being patient with me, 10 orders in and here's
what I've learnt:
It may look brown, but it's reddish brown
There are a waaaay to many Lego colours (see above)
Sorting by colour is the ultimate noob mistake
Postage prices just went up (woops) and postage isn't as simple as I thought
When you're cataloging late at night and duplicate things it hurts later!
When you buy second hand lego there are always a few non-Lego pieces
My wife doesn't appreciate bags of Lego everywhere, thanks brickarchitect.com
for the tips!
Brexit sucks (selling in the EU from the UK is super complicated!)
I still haven't worked out whether it's better to part out or sell the
set (having never successfully sold a set)
Most importantly it's been great to introduce my daughter to Lego and always
have something cool to build with her without buying new sets!
To celebrate I'm offering 20% off everything in store, please check it out
and send any thoughts or feedback (and thank you everyone who has already done
this!)
Wes
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Thanks for a good laugh Sorting by color.. this one gets pretty much everyone
For a small shop - sell the sets whole, don't part them out. Although - sometimes
selling just a few parts and minifigs can get you the same money as selling the
entire set, but it is somewhat an exception to the rule.
Use BrickStore to import the set inventory, auto-set prices to 6-month avg, sort
by lot value and see how many lots you need to select until you reach the value
of the set itself. If you enjoy running the store - I'd encourage you to
try this evaluation even for seemingly common sets. Sometimes you can get surprised.
Just don't forget to think about the time you will spend organizing ALL the
parts into your inventory, then imagine how long it would take you to pick it
all piece by piece or lot by lot. Lots of parts will actually give you a negative
value once you account for everything. But once again - if you enjoy the
process then there's nothing wrong with that
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| Author: | enig | | Posted: | Jun 2, 2023 13:04 | | Subject: | Re: Solve minimum buy treshold by "donation" | | Viewed: | 37 times | | Topic: | Suggestions | |
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| In Suggestions, Gaston.La.Brick writes:
| | It happens the parts I want to buy don't meet minimum buy treshold. Sometimes
with a large gap, but usually with a small gap.
When trying to find some extra items to reach the treshold, it happens I go into
a next shipping band, making it more expensive for the second time.
My suggestion is really simple: add a "give-extra-money" (or "donation"
box to reach the min. buy treshold.
Let's say I have 3.75 USD in my cart and the min. buy is 5.00 USD. I just
fill in 1.25 USD in the "donation" box (a sort of a "special service
product" to reach min. buy treshold while still keeping the same weight
and dimensions of my order.
You could even think about linking the extra money to a charity. If the seller
would configure his shop saying he allows going under min. buy treshold when
the buyer pays the gap to charity (preferably managed by BrickLink, so the surplus
is automatically donated to charity).
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Voted YES. However when I am facing this problem I just go sort the sellers inventory
by the price and see if I could use some of the more expensive items. This way
I can sometimes come across some rare pieces that can be re-sold.
You can do the same, but if you just really want to donate instead - message
the seller and tell them to keep those items.
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| Author: | enig | | Posted: | May 30, 2023 05:52 | | Subject: | Re: Shipping regular mail no tracking | | Viewed: | 31 times | | Topic: | Shipping | |
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| In Shipping, Gaston.La.Brick writes:
| | | | Nor do I believe it is commonly acceptable to
ship minifigs as regular mail with only first-class postage in plain envelope.
It is definitely NOT a good idea to send high dollar items this way.
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One small remarks:
- What's considered "high dollar"?
One larger remark:
- Regular mail can be shipped as padded envelope or letterbox (it's actually
a small, sturdy carton box that's max 3 cm thick). I use it all the time
as sending as untracked medium, for items op to 30 USD (which is my own limit
of "high dollar" )
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To the list of remarks I'd add - what is considered 'properly wrapped'?
As for a letter/letterbox - the definitions of what constitutes what differ from
country to country. A few years back Lithuanian post was calling a 'letter'
anything and everything that is less than 2kg and does not exceed L+W+H of 90cm.
Then they changed everything and 'letters' were only up to 2.4cm in thickness,
then a year later they changed everything again.
And now after a THIRD price increase within a few months period - we sometimes
find a door-to-door courier delivery to be cheaper than sending a package via
post.
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| Author: | enig | | Posted: | May 25, 2023 10:16 | | Subject: | Re: NECESSITY: Buyer's VAT ID on invoices | | Viewed: | 43 times | | Topic: | Suggestions | |
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| In Suggestions, 1001bricks writes:
| | In Suggestions, 1001bricks writes:
| | In Suggestions, enig writes:
| | Please add a way to displayBuyer's VAT ID on invoices. For now at least a
quick and dirty fix - maybe in a way of having an option to enable a clickable
icon on the order's received page where buyer's VAT ID can be entered
by the seller. Plus a Basic Macro Tag to place it where you want it in the invoice.
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I put it in the tracking field (that I don't use).
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Addition: and I use this field as a macro/conditional tag to show it in the Invoice
email.
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We use the tracking field for other notes - when the order has been collected
prior invoicing, which carrier/website we used to get the best shipping cost,
when we are awaiting a reply from the buyer in regards to missing pieces etc.
All that gets replaced by the tracking number afterwards. The edit order/order
note feature for this is useless as the notes are not visible at a glance (require
mouse hovering), also require loading of multiple pages just to change the note
AND we can not update our 'notes' on multiple orders at once.
Besides, the location of that field is super convenient for this.
And no, we are not asking to provide us with an additional field - the layout
even with the unnecessary columns disabled is already too wide to fit on a Full
HD (1920*1080) screen. Hence the ask to have the VAD IT not as a field but as
an icon.
We do store the VAT IDs in the 'My Note on User', as well as the phone
numbers - so we do not have to keep asking the same customers for the 30th time.
But even if it would be possible to make that field show up in the invoice via
a Macro Tag - it would not really work because there can be different info in
that field. As is its intended use
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| Author: | enig | | Posted: | May 24, 2023 11:10 | | Subject: | NECESSITY: Buyer's VAT ID on invoices | | Viewed: | 91 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
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| Please add a way to displayBuyer's VAT ID on invoices. For now at least a
quick and dirty fix - maybe in a way of having an option to enable a clickable
icon on the order's received page where buyer's VAT ID can be entered
by the seller. Plus a Basic Macro Tag to place it where you want it in the invoice.
|
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| Author: | enig | | Posted: | Apr 17, 2023 08:12 | | Subject: | Re: rash of 0 feedback new buyers not paying | | Viewed: | 62 times | | Topic: | Shipping | |
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| In Shipping, stranqe writes:
| | In Shipping, yorbrick writes:
| | | | Today ..... with request for shipping quotes then not paying.
|
You don't know they are not paying just yet, as it is the same day. They
have a week to pay. If they are doing it for quotes, ensure you have quotes turned
on.
After they get the shipping price from your order and don't pay, then either
cancel or NPB. If someone replies saying shipping makes the price too high, I
tend to cancel. If no response, I NPB.
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I understand they get time to "pay" thus typing up my inventory for a
week.
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Are you talking about the quote feature, when buyers can request a quote without
placing the order? In that case you inventory is not tied up until the quote
is accepted.
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| Author: | enig | | Posted: | Apr 17, 2023 06:36 | | Subject: | Re: Reduce time to complete NPBs | | Viewed: | 37 times | | Topic: | Suggestions | |
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| In Suggestions, SylvainLS writes:
| | In Suggestions, enig writes:
| | […]
Would address the OPs issue, but what about sellers in other parts of the world
who rely on bank-to-bank payments? Unlike PP - IBAN is free and it is a very
popular payment method within EU. […]
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NPBs aren’t automatic and Sellers aren’t obligated to file the NPB right after
the 5 days
If you’re a seller offering IBAN (or other ‘slower’ offsite method), you know
how long it can take to make the payment. So you wait to be sure the buyer is
really NPB before filing.
And then, the NPB completes a bit faster than it does now.
If you file the NPB at the same time the buyer initiates the payment, the buyer
should still have time to answer to the NPB and therefore prolong the completion
delay. They can even prove to BL that they paid (even it hasn’t arrived on the
seller’s account yet). So the payment has time to arrive and you can remove
the NPB before it’s auto-completed.
Note that I think the 2-3 days suggested by OP are too short. The buyer should
still have a few days to answer and answering (which, AFAICT, rarely happens
when the buyer is really NPB) should still delay the NPB long enough for the
payment method to complete.
But shaving a day or two could sooth some sellers’ pains.
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Yeah, I suppose you are right. I do not have an NPB problem (knock on wood) so
I do not know just how painful it gets. Rules look fine to me, but I guess I'd
be advocating for a quicker turnaround if I was in the OP's shoes.
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| Author: | enig | | Posted: | Apr 17, 2023 06:03 | | Subject: | Re: why am i not selling anything | | Viewed: | 75 times | | Topic: | Help | |
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| In Help, Shakkaboo writes:
It might feel that you have many lots and many parts. But the reality is that
other, bigger stores have the exact same parts + many other parts for the buyers
to choose from.
When you are a new seller and starting small - the only ways you can compete
is either by by having exclusive/rare parts OR by being very cheap. Having shipping
options that are less expensive than 16 EUR also helps. Is 1kg the smallest size
that you can ship?
I took a look at some of your pricing - some minifigs are priced okay but asking
16 EUR for this is one is not going to get it sold any sooner than in maybe 4
years once the set gets discontinued and the prices start going up.
All in all - do not expect to make a profit from a small store.
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| Author: | enig | | Posted: | Apr 11, 2023 09:51 | | Subject: | Re: Reduce time to complete NPBs | | Viewed: | 46 times | | Topic: | Suggestions | |
|
| In Suggestions, randyipp writes:
| | You could also adopt instant checkout and virtually eliminate NPBs completely.
Seems like an obvious choice to me!
|
Would address the OPs issue, but what about sellers in other parts of the world
who rely on bank-to-bank payments? Unlike PP - IBAN is free and it is a very
popular payment method within EU.
IBAN payments are often instant or almost instant as well, but banking systems
in some countries are still very backwards and can take a couple days to go through.
Invoice on WED, add a day for a buyer to initiate the payment on the evening
of THU. Say we are dealing with slow banks this time so the payment reaches seller's
acc on Tuesday as we also need to strike two non-workings days out. We are already
looking at 6 days - when the payment was submitted the next day after invoice.
If the buyer submits payment on the 5th day we are already looking at 10+ days
in total.
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| Author: | enig | | Posted: | Mar 30, 2023 12:38 | | Subject: | Re: Lot counts per colors | | Viewed: | 105 times | | Topic: | Colors | |
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| In Colors, rankster writes:
| | I'd like to make my part out process faster. Is there a way to see the total
lot counts of each color in a given set? That way I'd know which colors will
take the most space and time during the sorting process.
|
Import the set into BrickStotre and sort lots by color.
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|
| Author: | enig | | Posted: | Mar 7, 2023 11:19 | | Subject: | Re: The Five Most Feared Words | | Viewed: | 46 times | | Topic: | Off Topic | |
|
| 2020 UEFA
Italy vs England
In Off Topic, legomalego writes:
| | Is there any other kind?
In Off Topic, enig writes:
| | In Off Topic, Darth_Smithy writes:
| | In Off Topic, Nubs_Select writes:
| | In Off Topic, BricksOfFaith writes:
| | In Off Topic, Nubs_Select writes:
| | In Off Topic, peregrinator writes:
| | The five most feared words for BrickLinkers in the USA:
"In Transit, Arriving On Time"
|
you sure it isn't.
"New update being released today"
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Nah. It’s “four oh four error page”
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|
"We are out of pizza"
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"Only pizzas with pineapples left"
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| Author: | enig | | Posted: | Mar 7, 2023 09:09 | | Subject: | Re: The Five Most Feared Words | | Viewed: | 52 times | | Topic: | Off Topic | |
|
| In Off Topic, Darth_Smithy writes:
| | In Off Topic, Nubs_Select writes:
| | In Off Topic, BricksOfFaith writes:
| | In Off Topic, Nubs_Select writes:
| | In Off Topic, peregrinator writes:
| | The five most feared words for BrickLinkers in the USA:
"In Transit, Arriving On Time"
|
you sure it isn't.
"New update being released today"
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Nah. It’s “four oh four error page”
|
|
"We are out of pizza"
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"Only pizzas with pineapples left"
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| Author: | enig | | Posted: | Jan 12, 2023 11:16 | | Subject: | Re: set inventory connected to my store inventory | | Viewed: | 33 times | | Topic: | Suggestions | |
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| In Suggestions, StarBrick writes:
Wow. I can't believe I have never noticed this option! Very cool.
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| Author: | enig | | Posted: | Jan 12, 2023 11:11 | | Subject: | Re: Scrubbing off chrome for personal collection | | Viewed: | 32 times | | Topic: | Help | |
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| In Help, cycbuild1136 writes:
| | Hello,
Some of my chromed parts in poor condition (severely faded). I would like to
remove the chromium entirely and reveal the solid colors (white, grays).
Example:
1. Can you kindly point me towards a related LEGO online resource?
2. To confirm, would this fall under seller ToS?
All parts listed in your store must be genuine LEGO parts in their original,
unmodified condition.
3. 90s chrome silver parts = ABS plastic & chromium coating?
4. Best method for minimal damage? Ferric chloride (chemical etching)?
Thanks for helping,
Caleb
|
Whatever you do and whatever solution you use - if it involves mechanical brushing
of any sort - make sure to use as soft brushing tools as you can get away with.
In the past I have made the mistake of using a paintbrush to remove dust from
plates. It was enough to cause visible damage to the shiny surface in between
the studs. Very, very expensive mistake
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| Author: | enig | | Posted: | Dec 27, 2022 11:52 | | Subject: | Re: 4623a in 21011? | | Viewed: | 32 times | | Topic: | Catalog | |
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| In Catalog Requests, TakeAbricK writes:
| | In Catalog Requests, SylvainLS writes:
| | Hi,
Can someone check whether 4623a was found in ?
Because, as it is now, 4623 (undertermined version) is in the Alternate section.
So it should either be deleted or replaced with 4623a.
Thanks.
|
I gave this a chance for almost 6 months. But in the meantime I am probably the
only one who reads this request. Besides 4623, there's also an undetermined
jumper in this inventory.
In fact there are still a huge lot of undetermined parts in inventories and we
just have to be patient that some day, someone can help us with those. It's
of no use to submit catalog requests for all inventories with undetermined parts.
For future requests like these, please use the Inventories Topic.
Diana
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For what it is worth, the set that I opened definitely had the 4623b variant..
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| Author: | enig | | Posted: | Dec 9, 2022 08:49 | | Subject: | Re: Selling while store closed | | Viewed: | 44 times | | Topic: | Selling | |
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| In Selling, C0lsanders_ writes:
| | That's a good idea. I do see some visitors while I'm gone, but like 2/day
vs the standard 50+ or whatever it is. But your idea makes much more sense.
In Selling, enig writes:
| | In Selling, C0lsanders_ writes:
| | I'm leaving town for 2 weeks, have my store closed. However, I'm trying
something, and I put a statement on the closed message, including the password.
Good/bad idea, foreseeable problems, etc, etc?
Miles
|
Only works for those who already know your store and want to come take a look.
Otherwise - your items are invisible from search and you will not be getting
any visitors.
What I used to do in the past is put a 999 UER minimum and have a message + password
on the splash page/terms - for those who really want to place the order and are
okay with waiting.
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|
Yeap but as yorbrick said - the possibility of getting a complaint from someone
who could not be bothered to use their brain is always there. For that reason
I always make the password itself something like 'IcanWAITaMONTH'
Either way, you will probably be getting messages with 'can I buy for less
than 999'. It also comes with a possibility that someone will place you on
a 'bad list' because of your apparent high minimum. Not because they
don't read your terms, ofc
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| Author: | enig | | Posted: | Dec 9, 2022 08:11 | | Subject: | Re: Selling while store closed | | Viewed: | 43 times | | Topic: | Selling | |
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| In Selling, C0lsanders_ writes:
| | I'm leaving town for 2 weeks, have my store closed. However, I'm trying
something, and I put a statement on the closed message, including the password.
Good/bad idea, foreseeable problems, etc, etc?
Miles
|
Only works for those who already know your store and want to come take a look.
Otherwise - your items are invisible from search and you will not be getting
any visitors.
What I used to do in the past is put a 999 UER minimum and have a message + password
on the splash page/terms - for those who really want to place the order and are
okay with waiting.
|
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| Author: | enig | | Posted: | Dec 8, 2022 11:38 | | Subject: | Re: Obviously lying sellers: can anything be done | | Viewed: | 56 times | | Topic: | General | |
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| I have a buyer/seller who lost NSS claim against me, then initiated a false PP
claim which he won but still refused to return the items. $800 worth with about
another $100 in shipping.
The items were later listed at his shop for sale. That's some straight-up
SCAM.
Been about a year by now. BL closed the ticket.
To answer your question - YES. It is possible to take actions against such sellers
but the absolute truth is that BL does not care.
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| Author: | enig | | Posted: | Dec 8, 2022 10:39 | | Subject: | Keep the order open | | Viewed: | 81 times | | Topic: | Help | |
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| Need some help. Can someone from EU please test is it is possible to place
an order and go for the 'Please keep my order open!' as the shipping
method.
I have a buyer claiming that there is no such option.
Thanks a lot.
Lukas
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| Author: | enig | | Posted: | Nov 30, 2022 07:38 | | Subject: | Designer Program - shipping to Lithuania | | Viewed: | 49 times | | Topic: | Technical Issues | |
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| Not sure where is the most correct place to post this. Why is Lithuania excluded?
Please add Lithuania to shipping-to list.
"Will you ship the BrickLink Designer sets to all countries?
The BrickLink Designer Program sells through the LEGO.com Shop. This allows us
to give you a smooth shipping and support process"
LEGO.com has been shipping to Lithuania for a long time already.
Thanks
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| Author: | enig | | Posted: | Nov 12, 2022 20:41 | | Subject: | Re: 75290 retire date | | Viewed: | 43 times | | Topic: | Buying | |
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| In Buying, Nubs_Select writes:
| | yes from what ive seen its slated for retirement in December of 2023
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Can confirm, should be end of Dec 2023
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Lithuania, Panevėžys
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