Discussion Forum: Messages by enig (6345)
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 Author: enig View Messages Posted By enig
 Posted: Feb 15, 2024 06:21
 Subject: Full Variant List
 Viewed: 178 times
 Topic: Catalog
 Status:Open
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enig (6345)

Location:  Lithuania, Panevėžys
Member Since Contact Type Status
Mar 3, 2012 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: enigma bricks - CHEAP S&H!
I feel silly asking for this but can someone please refer me to a page or a forum
post with a full list of parts that have variants.
 Author: enig View Messages Posted By enig
 Posted: Feb 13, 2024 09:37
 Subject: Re: Feedback Extortion
 Viewed: 55 times
 Topic: Feedback
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enig (6345)

Location:  Lithuania, Panevėžys
Member Since Contact Type Status
Mar 3, 2012 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: enigma bricks - CHEAP S&H!
In Feedback, infinibrix writes:
  In Feedback, enig writes:
  In Feedback, TimsBrickHouse writes:
  I had a buyer leave negative feedback. In his email message he writes, "If
this is not dealt with appropriately I will be forced to leave my first negative
review of a Bricklink thus far." To me this is clearly extortion and against
policy, correct?

Nothing wrong with writing to a seller in advance and letting the seller know
that you are STILL(?) waiting for an issue to get resolved, and that you are
willing to leave a negative feedback if it wont get resolved.

If you have wronged the buyer AND have not offered a suitable solution - negative
feedback is warranted. It is not extortion.

On ebay even the mere mention of feedback is considered extortion (Not sure about
here?) but either way I don't believe feedback should be brought into the
conversation at all since as a seller I'd rather the buyer know that I'm
fixing the problem off my own back because its the right thing to do rather than
because they assume I'm only fixing the problem because they state they will
otherwise leave me negative feedback! In fact in those situations after resolving
the problem I may even consider blocking the buyer since feedback should not
be a bartering tool! The feedback is for the buyer/seller alone to decide upon
once the transaction process is complete and any issues resolved(or not)

I get what you are saying. What I had in mind were the situations where seller
is either non-responsive, not following with his or her proposed solutions for
weeks, or offering a solution that is completely unsuitable.

I might still be willing to accept the fact that a mistake has been made and
allow the seller to address it. Before leaving a negative feedback I might message
the seller, letting know my intentions in advance. Not meant as a threat, but
more as a last-resort in an effort to get the seller's attention.

How it is worse than leaving a negative FB right away?
 Author: enig View Messages Posted By enig
 Posted: Feb 13, 2024 08:50
 Subject: Re: Feedback Extortion
 Viewed: 71 times
 Topic: Feedback
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enig (6345)

Location:  Lithuania, Panevėžys
Member Since Contact Type Status
Mar 3, 2012 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: enigma bricks - CHEAP S&H!
In Feedback, TimsBrickHouse writes:
  I had a buyer leave negative feedback. In his email message he writes, "If
this is not dealt with appropriately I will be forced to leave my first negative
review of a Bricklink thus far." To me this is clearly extortion and against
policy, correct?

Nothing wrong with writing to a seller in advance and letting the seller know
that you are STILL(?) waiting for an issue to get resolved, and that you are
willing to leave a negative feedback if it wont get resolved.

If you have wronged the buyer AND have not offered a suitable solution - negative
feedback is warranted. It is not extortion.
 Author: enig View Messages Posted By enig
 Posted: Feb 2, 2024 08:00
 Subject: Re: Not receiving mails from BrickLink today..
 Viewed: 46 times
 Topic: Technical Issues
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enig (6345)

Location:  Lithuania, Panevėžys
Member Since Contact Type Status
Mar 3, 2012 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: enigma bricks - CHEAP S&H!
In Technical Issues, TakeAbricK writes:
  In Technical Issues, TakeAbricK writes:
  In Technical Issues, koenlowet writes:
  Same issue here, direct contacts ok, but not receiving mails related to orders
or quotes.


In Technical Issues, leggodtshop writes:
  In Technical Issues, TakeAbricK writes:
  In Technical Issues, TakeAbricK writes:
  In Technical Issues, leggodtshop writes:
  Got an order on Jan 28, 2024 00:58 however not receiving the mail from it so
far. Send the invoice on Jan 28, 2024 13:36 not receiving that mail either.

Up until yesterday receiving all mails, nothing changed afaik.

Anyone else same problem?

Only just noticed that I don't receive copies of Invoices / Purchases since
January 27th.

Please fix asap.

I guess we are the only ones not getting copies of messages of placed orders
and invoices.

Missing copies January 27 - January 30

Same here, nothing wrong with the mailbox itself receiving other mails perfectly
just BrickLink mails are missing.

This still is an issue and it's been 7 days now. I don't get any messages
in my mailbox for orders placed and Invoices send.

I wonder why we have a 'Technical Issue' topic, for I have this feeling
it's not being read by BrickLink employees who are supposed to look into
it and do something about it. Waiting for a week wondering if BrickLink knows
about this issue and is working on it doesn't feel good.

Something changed starting January 27th and it wasn't me.

PS

I also contacted the Helpdesk, but didn't receive a confirmation Email, nor
a ticket number or whatever. Which doesn't surprise me for I didn't
get a ticketnumber since January 12, 2007. It looks like these ticketnumbers
I read about are reserved for 'special' members.

All fine here with the emails. Incl auto-checkout, orders needing manual invoicing,
order additions etc. Using gmail.

As for BL helpdesk - it confuses me again and again each time I need to use it.

If I recall correctly - at some point BL implemented a separate helpdesk platform.
You needed to register separately - I still have the confirmation emails.

Not even sure if it was a completely stand-alone system, or integrated with regular
helpdesk to some degree. You can read about it here:
https://www.bricklink.com/message.asp?ID=842892

You were getting a ticket number automatically when reporting through that, but
that whole thing now seems to be gone?

Or I am just confused again. But what I remember is that, apparently, I learned
about the existence of that separate platform way too late. The links to it were
hidden very well, if they even existed at all.

Again, just the challenge of finding it used to confuse the hell out of me. A
typical TLG stle IT clusterfumble. Your tickets were also getting marked
as SOLVED light-years ahead before getting even remotely close to actually getting
solved.

My reply here is probably just as helpful. You're welcome?
 Author: enig View Messages Posted By enig
 Posted: Dec 25, 2023 16:16
 Subject: Re: SHE SAID YES!!! 💍
 Viewed: 38 times
 Topic: Off Topic
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enig (6345)

Location:  Lithuania, Panevėžys
Member Since Contact Type Status
Mar 3, 2012 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: enigma bricks - CHEAP S&H!
Congratulations!!

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