Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | enig  | | Posted: | Feb 15, 2024 06:21 | | Subject: | Full Variant List | | Viewed: | 177 times | | Topic: | Catalog | | Status: | Open | |
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| I feel silly asking for this but can someone please refer me to a page or a forum
post with a full list of parts that have variants.
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| Author: | enig | | Posted: | Feb 13, 2024 09:37 | | Subject: | Re: Feedback Extortion | | Viewed: | 55 times | | Topic: | Feedback | |
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| In Feedback, infinibrix writes:
| | In Feedback, enig writes:
| | In Feedback, TimsBrickHouse writes:
| | I had a buyer leave negative feedback. In his email message he writes, "If
this is not dealt with appropriately I will be forced to leave my first negative
review of a Bricklink thus far." To me this is clearly extortion and against
policy, correct?
|
Nothing wrong with writing to a seller in advance and letting the seller know
that you are STILL(?) waiting for an issue to get resolved, and that you are
willing to leave a negative feedback if it wont get resolved.
If you have wronged the buyer AND have not offered a suitable solution - negative
feedback is warranted. It is not extortion.
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On ebay even the mere mention of feedback is considered extortion (Not sure about
here?) but either way I don't believe feedback should be brought into the
conversation at all since as a seller I'd rather the buyer know that I'm
fixing the problem off my own back because its the right thing to do rather than
because they assume I'm only fixing the problem because they state they will
otherwise leave me negative feedback! In fact in those situations after resolving
the problem I may even consider blocking the buyer since feedback should not
be a bartering tool! The feedback is for the buyer/seller alone to decide upon
once the transaction process is complete and any issues resolved(or not)
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I get what you are saying. What I had in mind were the situations where seller
is either non-responsive, not following with his or her proposed solutions for
weeks, or offering a solution that is completely unsuitable.
I might still be willing to accept the fact that a mistake has been made and
allow the seller to address it. Before leaving a negative feedback I might message
the seller, letting know my intentions in advance. Not meant as a threat, but
more as a last-resort in an effort to get the seller's attention.
How it is worse than leaving a negative FB right away?
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| Author: | enig | | Posted: | Feb 13, 2024 08:50 | | Subject: | Re: Feedback Extortion | | Viewed: | 71 times | | Topic: | Feedback | |
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| In Feedback, TimsBrickHouse writes:
| | I had a buyer leave negative feedback. In his email message he writes, "If
this is not dealt with appropriately I will be forced to leave my first negative
review of a Bricklink thus far." To me this is clearly extortion and against
policy, correct?
|
Nothing wrong with writing to a seller in advance and letting the seller know
that you are STILL(?) waiting for an issue to get resolved, and that you are
willing to leave a negative feedback if it wont get resolved.
If you have wronged the buyer AND have not offered a suitable solution - negative
feedback is warranted. It is not extortion.
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| Author: | enig | | Posted: | Feb 2, 2024 08:00 | | Subject: | Re: Not receiving mails from BrickLink today.. | | Viewed: | 46 times | | Topic: | Technical Issues | |
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| In Technical Issues, TakeAbricK writes:
| | In Technical Issues, TakeAbricK writes:
| | In Technical Issues, koenlowet writes:
| | Same issue here, direct contacts ok, but not receiving mails related to orders
or quotes.
In Technical Issues, leggodtshop writes:
| | In Technical Issues, TakeAbricK writes:
| | In Technical Issues, TakeAbricK writes:
| | In Technical Issues, leggodtshop writes:
| | Got an order on Jan 28, 2024 00:58 however not receiving the mail from it so
far. Send the invoice on Jan 28, 2024 13:36 not receiving that mail either.
Up until yesterday receiving all mails, nothing changed afaik.
Anyone else same problem?
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Only just noticed that I don't receive copies of Invoices / Purchases since
January 27th.
Please fix asap.
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I guess we are the only ones not getting copies of messages of placed orders
and invoices.
Missing copies January 27 - January 30
|
Same here, nothing wrong with the mailbox itself receiving other mails perfectly
just BrickLink mails are missing.
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This still is an issue and it's been 7 days now. I don't get any messages
in my mailbox for orders placed and Invoices send.
I wonder why we have a 'Technical Issue' topic, for I have this feeling
it's not being read by BrickLink employees who are supposed to look into
it and do something about it. Waiting for a week wondering if BrickLink knows
about this issue and is working on it doesn't feel good.
Something changed starting January 27th and it wasn't me.
|
PS
I also contacted the Helpdesk, but didn't receive a confirmation Email, nor
a ticket number or whatever. Which doesn't surprise me for I didn't
get a ticketnumber since January 12, 2007. It looks like these ticketnumbers
I read about are reserved for 'special' members.
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All fine here with the emails. Incl auto-checkout, orders needing manual invoicing,
order additions etc. Using gmail.
As for BL helpdesk - it confuses me again and again each time I need to use it.
If I recall correctly - at some point BL implemented a separate helpdesk platform.
You needed to register separately - I still have the confirmation emails.
Not even sure if it was a completely stand-alone system, or integrated with regular
helpdesk to some degree. You can read about it here:
https://www.bricklink.com/message.asp?ID=842892
You were getting a ticket number automatically when reporting through that, but
that whole thing now seems to be gone?
Or I am just confused again. But what I remember is that, apparently, I learned
about the existence of that separate platform way too late. The links to it were
hidden very well, if they even existed at all.
Again, just the challenge of finding it used to confuse the hell out of me. A
typical TLG stle IT clusterfumble. Your tickets were also getting marked
as SOLVED light-years ahead before getting even remotely close to actually getting
solved.
My reply here is probably just as helpful. You're welcome?
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| Author: | enig | | Posted: | Dec 25, 2023 16:16 | | Subject: | Re: SHE SAID YES!!! 💍 | | Viewed: | 38 times | | Topic: | Off Topic | |
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| | Congratulations!! |
| Author: | enig | | Posted: | Dec 23, 2023 11:22 | | Subject: | Re: Windows 7 to 10! Done! Yay! CONTEST ;-) | | Viewed: | 42 times | | Topic: | Contests | |
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| Very obvious and simple, you say.
Gonna go with Opera anyway. 2014 is wayyy past when it used to be any good, and
no way you would expect more than one person to guess this one but.. whatever
It's actually FireFox isn't it.
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| Author: | enig | | Posted: | Dec 6, 2023 14:33 | | Subject: | Re: I need help from a Lego expert!! | | Viewed: | 50 times | | Topic: | Help | |
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| In Help, micahriley9 writes:
| | So I have these two boxes that appear to be from the 60s. Does anyone know what
these are and exactly how to value these? There’s literally nothing on the boxes
except for the words “Building Toy” and the tape that reads “Lego Loveland”.
I assume there are just multicolored bricks inside of here, but is it possible
that these are actual sets of something? Or just random bricks? Both boxes
are unopened and I don’t want to open them. Any help would be much appreciated!
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Get them X-rayed! 
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| Author: | enig | | Posted: | Dec 2, 2023 08:45 | | Subject: | Re: BDP Series 4 Webinar - unable to registger | | Viewed: | 26 times | | Topic: | Technical Issues | |
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| In Technical Issues, SylvainLS writes:
Oh yea, my bad. Still, the issue itself was not fixed, sadly 
Thank you for the link to the forum - was not aware it exists!
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| Author: | enig | | Posted: | Dec 2, 2023 06:28 | | Subject: | Re: BDP Series 4 Webinar - unable to registger | | Viewed: | 34 times | | Topic: | Technical Issues | |
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| In Technical Issues, Admin_Russell writes:
| | In Technical Issues, enig writes:
We are looking into this - thanks for the report!
|
The webinar is later today - have you had any luck fixing the problem?
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| Author: | enig | | Posted: | Oct 5, 2023 11:28 | | Subject: | Re: Unreasonable negative feedback | | Viewed: | 43 times | | Topic: | Feedback | |
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| In Feedback, SylvainLS writes:
| | In Feedback, enig writes:
| | […]
Normally these nice ones would be split by a page of small orders, but with some
stuff that BL is doing intentionally my sales to private persons within
EU became virtually extinct {crying_emoji}
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Margin scheme on second-hand goods?
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Nah, ever since I became a VAT payer I have been paying full VAT for all the
sales of used parts. There probably is a way to so something about it but, generally
speaking, I am no longer buying used lots to resell anyway.
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| Author: | enig | | Posted: | Oct 5, 2023 11:07 | | Subject: | Re: Unreasonable negative feedback | | Viewed: | 37 times | | Topic: | Feedback | |
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| In Feedback, 1001bricks writes:
| | In Feedback, enig writes:
| | What you are doing by refusing to deduct VAT for legitimate VAT-registered buyers
is exactly the same - you are jumping the queue. Letting everyone else stand
in the line, because your time is more valuable.
|
| | Why so angry? Because stuff like this makes me angry.
|
Nice orders, you must be doing good
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Yes, some nice orders sometimes to save my ass, but you don't know the other
half of it 
Normally these nice ones would be split by a page of small orders, but with some
stuff that BL is doing intentionally my sales to private persons within
EU became virtually extinct {crying_emoji}
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| Author: | enig | | Posted: | Oct 5, 2023 10:34 | | Subject: | Re: Unreasonable negative feedback | | Viewed: | 54 times | | Topic: | Feedback | |
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| In Feedback, normann1974 writes:
| | | | One thing is sure, as a pro I dislike when sellers refuse non-VAT, sure I'll
pay no problem, but I may not come back, especially when it's easy to set
up (see above)
|
But please note that it's not that simple. I wrote earlier in this thread,
that this comes with extra work for the seller, at least when you're Danish.
You must verify VAT numbers and billing details and do accounting each month.
/Jan
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Yes, it is that simple. It is called 'the cost of doing business'.
It is your choice to sell over the limit for when you are required to become
a VAT payer. And yes, every seller must validate whether the party that is asking
you to deduct VAT is legit.
There is an analogy in a traffic jam for what you are doing. Everyone
is stuck, but every now and then there is someone who thinks that they are better
than others and takes the shoulder to jump the queue.
What you are doing by refusing to deduct VAT for legitimate VAT-registered buyers
is exactly the same - you are jumping the queue. Letting everyone else stand
in the line, because your time is more valuable.
Moreover - you are suggesting that it is no big deal - the buyers can just get
the VAT back when doing their accounting. Why are you not willing to do the right
thing and invoice without VAT in the first place? Oh, yes. Because you
don't want to spend that extra time and effort. You don't see the hypocrisy?
You are also both right and wrong about BL handling VAT automatically. Yes, BL
removes VAT automatically for your buyers that are outside the EU. For sales
within the EU you have to tick a box to remove VAT - see the picture below. You
can manually un-check the boxes. And, no, it is not illegal, as you are trying
to say. We have that feature specifically for this reason. But you will say anything
just to justify yourself.
Why so angry? Because stuff like this makes me angry.
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| Author: | enig | | Posted: | Sep 5, 2023 10:34 | | Subject: | Re: polll | | Viewed: | 45 times | | Topic: | Off Topic | |
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| In Off Topic, Stuart9 writes:
| | North, South or Dancing ?
In Off Topic, psusaxman2000 writes:
| | In Off Topic, julle900 writes:
Pole
|
|
Person from Poland?
A Pole dancing on a pole in a North Pole, being watched by other Poles?
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| Author: | enig | | Posted: | Sep 5, 2023 09:26 | | Subject: | Re: polll | | Viewed: | 50 times | | Topic: | Off Topic | |
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| In Off Topic, Stuart9 writes:
| | Yes, no and undecided but that’s just me.
In Off Topic, julle900 writes:
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Probably yes, maybe no
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| Author: | enig | | Posted: | Sep 5, 2023 08:48 | | Subject: | 10152-3 stickers | | Viewed: | 54 times | | Topic: | Inventories | | Status: | Open | |
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|
Inventory should be 2x of these:
and 3x of
But what we pulled from a sealed sticker-pouch is the other way around - we got
three white sheets and two grey ones.
Maybe someone recalls having the same issue, or perhaps have seen/bought second-had
sets with the stickered containers matching this pattern?
I wonder if this is just a freak accident and no alternate variant is needed
in the inventory, or we do actually need to add the variant. If this has happened
before - there might be used sets floating around that are 'invalid/incomplete'
due to this.
Additionally. The 2006 variant (10152-3), apparently, had some hiccups with the
production because of TLG being short on some parts? Read:
https://www.bricklink.com/message.asp?ID=1022655
Perhaps they were short on more than one thing, resulting in shipping sets with
different counts of the sticker sheets as well?
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| Author: | enig | | Posted: | Aug 29, 2023 08:01 | | Subject: | Re: 2950-1 Instructions | | Viewed: | 28 times | | Topic: | Catalog Requests | |
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| In Catalog Requests, randyf writes:
| | In Catalog Requests, enig writes:
| | Is the function to change the number of instruction booklets for a set broken?
More precisely - the set is currently marked for not having instructions at all.
|
I have added an instructions entry to the set. You should be able to proceed
with the rest of the requests now.
Cheers,
Randy
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Yeah you are both correct! Submitted the requests - thank you
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| Author: | enig | | Posted: | Aug 28, 2023 11:20 | | Subject: | 2950-1 Instructions | | Viewed: | 69 times | | Topic: | Catalog Requests | | For: | Catalog Associate | | Status: | Completed | |
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| Is the function to change the number of instruction booklets for a set broken?
More precisely - the set is currently marked for not having instructions at all.
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| Author: | enig | | Posted: | Aug 22, 2023 09:47 | | Subject: | Re: Discussion about instruction's QR codes | | Viewed: | 52 times | | Topic: | General | |
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| In General, Brick_Qc writes:
| | In General, tons_of_bricks writes:
| | I see your point, but my perspective is the Lego company is rewarding the purchase
of the set, not the instruction booklet. So therefore the original purchaser
of the set has legitimate claim to the vip points.
|
I understand your point of view but I strongly disagree and I think most buyers
will disagree.
I really like Yorbrick's point of view :
There are no guidelines as to what is meant by new/used for instructions (same
with boxes). But if the parts guidelines carry over ...
New Parts - Parts are brand new, taken directly from new sets or were purchased
"as new" in another form such as accessory packs or Pick A Brick and
have been handled only for sorting. These parts have never been used in any
manner.
I would say that scanning a code on a booklet with a LEGO specific scanning app
is using that feature of the instruction booklet.
I think that since BL is own by Lego, they'll have to do policy on this and
the easiest would be to carry on the part's guideline as Yorbrick suggested.
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In that case explain why do we even have the option to list Set Boxes as NEW?
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| Author: | enig | | Posted: | Aug 22, 2023 06:25 | | Subject: | Re: Discussion about instruction's QR codes | | Viewed: | 43 times | | Topic: | General | |
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| In General, iprice writes:
| | In General, Brick_Qc writes:
| | I'm not sure this has been officialy addressed.
Lego is now giving VIP points when you scan a newer instructions with a QR code,
it's give 20 points (in Canada).
This could cause problems if a buyer buys a new instructions from a BL seller
and that BL seller has already scanned the QR code while parting.
I think a buyer should expect to be able to scan himself a new instruction he
bought on BL and have the points.
As for used instructions, a buyer should expect it's already scanned.
Your opinion ?
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I suppose it will depend on if the instruction manual is "New" or "Used".
If "New", then I expect to be able to scan the code. If "Used",
then I wouldn't.
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BL rules only account for the physical state/condition of the item being sold.
Unless we have a provision in the rules to address the digital part of the instructions
- buyers should not expect to be able to scan the code.
If such a provision is put in place - then we also need a secondary condition
for instructions stating whether the QR code is Scanned/Not Scanned. Both for
new and for used - because no one is saying that a used set of instructions
can not have an unscanned code.
Caveat - sometimes the codes can be printed with faulty lines, blurry etc. Sometimes
they are unusable, or sometimes QR scanning apps that have a good error-correcting
algorithms can still make them work. But at this point we can not always determine
who's at fault - QR code itself, or the end user might be trying to use a
crappy QR app. Who's to blame - the Seller or the Buyer?
Now we have an option of spending development time to implement such features,
subsequently deal with buyers and sellers getting into quarrels because of QR
codes sometimes not working etc. All for ~0.02 cents worth of money per instruction
manual?
Or we can have a provision in the rules saying that stated condition of instruction
booklets for sale only specifies the physical state/condition of the item. Or
that the QR code should be assumed to be scanned/not working, unless seller specifically
states otherwise in the extended description.
Sellers, if they want, can always use the Description filed to state whether
the QR code has been scanned/not scanned, is blurry, is faulty etc.
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| Author: | enig | | Posted: | Aug 16, 2023 08:48 | | Subject: | Re: Wow, some people need a bit of etiquette | | Viewed: | 72 times | | Topic: | Help | |
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| In Help, SteveSJB writes:
| | Hey all, just wanted to share a lovely email I got. I’m sure most of us have
full time jobs and do this to make a bit extra on the side, especially with the
cost of living.
I like to think I provide an honest service, whenever there’s a problem I admit
to the mistake and more often then note offer a full refund.
Then you get emails like this:
Mate are you taking the piss? Just got my order and you've sent me the
non printed cheap version of the shredder helmet and the two venom heads are
in terrible condition.
The whole order will be getting sent back to you at cost to you and I expect
a refund for the order and shipping/packing costs.
I will get proof of postage so it can't be questioned
Really disappointing service
I have included my response for transparency:
Hi,
Thank you for your order.
If you look at my feedback on bricklink, you will see it’s 100% positive. Obviously
mistakes happen and I’m happy to rectify.
What I don’t appreciate is aggressive emails, you could have been slightly more
pleasant, maybe try that in life and you’ll surround yourself with positive people.
Probably starting an email with ‘Mate are you taking the piss?’ Is not the right
way to go.
I understand that a few parts are not up to your standard and can only apologise
and happy to refund.
Don’t worry about sending it back, you can keep it and I will refund you now.
All the best for the future, sounds like you need the good wishes.
Steve
I’m sorry but am I wrong in thinking a bit of common decency wouldn’t go amiss?
|
Mate?! Are you taking the piss? Fight till the last one standing!
On a more serious note - if you ask me, your reply is risking to escalate the
matter even more as it can be perceived as being a bit too self-righteous. Not
that you are not allowed to express your discontent at all, but telling someone
to get better at life is perhaps a step too far.
On another serious note - looking at your feedback and the problem at hand, it
does seem that your attention to LEGO condition is a little sub-par. Shipping
non-printed pieces instead of the printed ones, terrible condition pieces(?),
yellowed minifigs - if this keeps happening to you then it is something else
than 'mistakes happen'.
Good luck.
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| Author: | enig | | Posted: | Aug 16, 2023 05:08 | | Subject: | Question about ITN (exporting from US) | | Viewed: | 50 times | | Topic: | Help | |
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| I have a package returned back to the seller in US because of missing ITN. I
see it is something that has to be included in documentation for export sales
over 2500 USD.
It does seem that it's not that big of a deal to get it and the seller just
was not aware, but it's also not the first time that he's asking me for
guidance.
As far as I understand all he has to do is to register at ACE and go from there.
Seems like a regular Joe should be able to do all the steps.
Question - is it all real simple, or are there some tips and tricks that are
handy to know for someone doing it for the first time? It's an individual,
not a company.
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| Author: | enig | | Posted: | Jul 29, 2023 07:14 | | Subject: | Re: Order purge / NPB / Feedback timeline? | | Viewed: | 36 times | | Topic: | Help | |
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| In Help, hpoort writes:
| | In Help, enig writes:
| | A bit of a new territory for me so need a little bit of advice.
Order received on Jan 31st.
Buyer did a dirty. Have as strong of a reason as it gets to believe that not
only to me but at least one other seller between now and then.
Issued NPB today, Jul 29th
Question. Does NPB reset the 180 day purge timer and I will be able to leave
feedback if this takes a week or two to settle?
|
Your problem order should be retained for 3 years from the original order date,
see https://www.bricklink.com/help.asp?helpID=116
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Order somewhere in the system - yes. But orders are removed form your order placed/received
list - the list that you can use to leave the feedback from
https://www.bricklink.com/orderReceived.asp
https://www.bricklink.com/orderPlaced.asp
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| Author: | enig | | Posted: | Jul 29, 2023 06:26 | | Subject: | Order purge / NPB / Feedback timeline? | | Viewed: | 61 times | | Topic: | Help | |
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| A bit of a new territory for me so need a little bit of advice.
Order received on Jan 31st.
Buyer did a dirty. Have as strong of a reason as it gets to believe that not
only to me but at least one other seller between now and then.
Issued NPB today, Jul 29th
Question. Does NPB reset the 180 day purge timer and I will be able to leave
feedback if this takes a week or two to settle?
|
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| Author: | enig | | Posted: | Jul 17, 2023 06:13 | | Subject: | Re: LEGO logo under 30381 | | Viewed: | 31 times | | Topic: | Catalog Identification | |
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| In Catalog Identification, yorbrick writes:
| | In Catalog Identification, tEoS writes:
| | My Dr. Doom figure has the Lego logo (super tiny) under the hood.
In Catalog Identification, enig writes:
| | Can someone help me to narrow down the timeline of when LEGO started putting
LEGO logo on the 30381?
If to be more specific I need to know if the Dark Green ones came with the LOGO
or not sine they all came out in the same year, but any input is greatly appreciated.
Does not necessarily have to be connected to the color.
|
|
And on all my Mirkwood Elf archers and guards, and on the hoods from PAB. All
mine are 98011.
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Thank you both!
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| Author: | enig | | Posted: | Jul 16, 2023 04:21 | | Subject: | LEGO logo under 30381 | | Viewed: | 74 times | | Topic: | Catalog Identification | |
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| Can someone help me to narrow down the timeline of when LEGO started putting
LEGO logo on the 30381?
If to be more specific I need to know if the Dark Green ones came with the LOGO
or not sine they all came out in the same year, but any input is greatly appreciated.
Does not necessarily have to be connected to the color.
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| Author: | enig | | Posted: | Jun 28, 2023 11:33 | | Subject: | Re: New Users, NSS and Feedback | | Viewed: | 45 times | | Topic: | Help | |
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| In Help, legoman77 writes:
| | In Help, krystensprouse writes:
| | In Help, 1001bricks writes:
|
| | This also goes along with my theory that I believe everyone should work in the
service industry at least some point in their early adulthood because no one
would act like that.
|
Actually, everyone should serve in the military. It builds good character and
morals.
John P
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This.
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| Author: | enig | | Posted: | Jun 28, 2023 11:32 | | Subject: | Re: How to cancelled the order after full refund? | | Viewed: | 22 times | | Topic: | Problem Order | |
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| In Problem Order, SF1 writes:
| | I have full refund to buyer, but dont know how to cancel the order
The system cannot cancelled, please help
Thanks
|
Searching for a similar info. When cancelling a PP payment by clicking the 'Issue
Refund' on-site - the order itself is not cancelled automatically, correct?
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| Author: | enig | | Posted: | Jun 19, 2023 07:32 | | Subject: | Re: 150 euro | | Viewed: | 58 times | | Topic: | Help | |
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| In Help, ZPStore_bricks writes:
| | Can you help me understand why this message is displayed to buyers? I have no
such restrictions in the store settings!
I wrote in support of the bricklink, but they answered me that I was in the order
of setting up the store. And buyers write that they cannot place an order for
less than 150 euros.
|
Check your individual shipping settings - you might have set different min. buy
amount there, at the bottom of the page.
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| Author: | enig | | Posted: | Jun 19, 2023 06:34 | | Subject: | Re: Just passed 10 orders & wow I've learnt alot! | | Viewed: | 68 times | | Topic: | New Stores | |
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| In New Stores, Wesza writes:
| | Thank you my amazing customers for being patient with me, 10 orders in and here's
what I've learnt:
It may look brown, but it's reddish brown
There are a waaaay to many Lego colours (see above)
Sorting by colour is the ultimate noob mistake
Postage prices just went up (woops) and postage isn't as simple as I thought
When you're cataloging late at night and duplicate things it hurts later!
When you buy second hand lego there are always a few non-Lego pieces
My wife doesn't appreciate bags of Lego everywhere, thanks brickarchitect.com
for the tips!
Brexit sucks (selling in the EU from the UK is super complicated!)
I still haven't worked out whether it's better to part out or sell the
set (having never successfully sold a set)
Most importantly it's been great to introduce my daughter to Lego and always
have something cool to build with her without buying new sets!
To celebrate I'm offering 20% off everything in store, please check it out
and send any thoughts or feedback (and thank you everyone who has already done
this!)
Wes
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Thanks for a good laugh Sorting by color.. this one gets pretty much everyone
For a small shop - sell the sets whole, don't part them out. Although - sometimes
selling just a few parts and minifigs can get you the same money as selling the
entire set, but it is somewhat an exception to the rule.
Use BrickStore to import the set inventory, auto-set prices to 6-month avg, sort
by lot value and see how many lots you need to select until you reach the value
of the set itself. If you enjoy running the store - I'd encourage you to
try this evaluation even for seemingly common sets. Sometimes you can get surprised.
Just don't forget to think about the time you will spend organizing ALL the
parts into your inventory, then imagine how long it would take you to pick it
all piece by piece or lot by lot. Lots of parts will actually give you a negative
value once you account for everything. But once again - if you enjoy the
process then there's nothing wrong with that
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| Author: | enig | | Posted: | Jun 2, 2023 13:04 | | Subject: | Re: Solve minimum buy treshold by "donation" | | Viewed: | 37 times | | Topic: | Suggestions | |
|
| In Suggestions, Gaston.La.Brick writes:
| | It happens the parts I want to buy don't meet minimum buy treshold. Sometimes
with a large gap, but usually with a small gap.
When trying to find some extra items to reach the treshold, it happens I go into
a next shipping band, making it more expensive for the second time.
My suggestion is really simple: add a "give-extra-money" (or "donation"
box to reach the min. buy treshold.
Let's say I have 3.75 USD in my cart and the min. buy is 5.00 USD. I just
fill in 1.25 USD in the "donation" box (a sort of a "special service
product" to reach min. buy treshold while still keeping the same weight
and dimensions of my order.
You could even think about linking the extra money to a charity. If the seller
would configure his shop saying he allows going under min. buy treshold when
the buyer pays the gap to charity (preferably managed by BrickLink, so the surplus
is automatically donated to charity).
|
Voted YES. However when I am facing this problem I just go sort the sellers inventory
by the price and see if I could use some of the more expensive items. This way
I can sometimes come across some rare pieces that can be re-sold.
You can do the same, but if you just really want to donate instead - message
the seller and tell them to keep those items.
|
|
| Author: | enig | | Posted: | May 30, 2023 05:52 | | Subject: | Re: Shipping regular mail no tracking | | Viewed: | 31 times | | Topic: | Shipping | |
|
| In Shipping, Gaston.La.Brick writes:
| | | | Nor do I believe it is commonly acceptable to
ship minifigs as regular mail with only first-class postage in plain envelope.
It is definitely NOT a good idea to send high dollar items this way.
|
One small remarks:
- What's considered "high dollar"?
One larger remark:
- Regular mail can be shipped as padded envelope or letterbox (it's actually
a small, sturdy carton box that's max 3 cm thick). I use it all the time
as sending as untracked medium, for items op to 30 USD (which is my own limit
of "high dollar" )
|
To the list of remarks I'd add - what is considered 'properly wrapped'?
As for a letter/letterbox - the definitions of what constitutes what differ from
country to country. A few years back Lithuanian post was calling a 'letter'
anything and everything that is less than 2kg and does not exceed L+W+H of 90cm.
Then they changed everything and 'letters' were only up to 2.4cm in thickness,
then a year later they changed everything again.
And now after a THIRD price increase within a few months period - we sometimes
find a door-to-door courier delivery to be cheaper than sending a package via
post.
|
|
| Author: | enig | | Posted: | May 25, 2023 10:16 | | Subject: | Re: NECESSITY: Buyer's VAT ID on invoices | | Viewed: | 43 times | | Topic: | Suggestions | |
|
| In Suggestions, 1001bricks writes:
| | In Suggestions, 1001bricks writes:
| | In Suggestions, enig writes:
| | Please add a way to displayBuyer's VAT ID on invoices. For now at least a
quick and dirty fix - maybe in a way of having an option to enable a clickable
icon on the order's received page where buyer's VAT ID can be entered
by the seller. Plus a Basic Macro Tag to place it where you want it in the invoice.
|
I put it in the tracking field (that I don't use).
|
Addition: and I use this field as a macro/conditional tag to show it in the Invoice
email.
|
We use the tracking field for other notes - when the order has been collected
prior invoicing, which carrier/website we used to get the best shipping cost,
when we are awaiting a reply from the buyer in regards to missing pieces etc.
All that gets replaced by the tracking number afterwards. The edit order/order
note feature for this is useless as the notes are not visible at a glance (require
mouse hovering), also require loading of multiple pages just to change the note
AND we can not update our 'notes' on multiple orders at once.
Besides, the location of that field is super convenient for this.
And no, we are not asking to provide us with an additional field - the layout
even with the unnecessary columns disabled is already too wide to fit on a Full
HD (1920*1080) screen. Hence the ask to have the VAD IT not as a field but as
an icon.
We do store the VAT IDs in the 'My Note on User', as well as the phone
numbers - so we do not have to keep asking the same customers for the 30th time.
But even if it would be possible to make that field show up in the invoice via
a Macro Tag - it would not really work because there can be different info in
that field. As is its intended use
|
|
| Author: | enig | | Posted: | May 24, 2023 11:10 | | Subject: | NECESSITY: Buyer's VAT ID on invoices | | Viewed: | 91 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
|
| Please add a way to displayBuyer's VAT ID on invoices. For now at least a
quick and dirty fix - maybe in a way of having an option to enable a clickable
icon on the order's received page where buyer's VAT ID can be entered
by the seller. Plus a Basic Macro Tag to place it where you want it in the invoice.
|
|
| Author: | enig | | Posted: | Apr 17, 2023 08:12 | | Subject: | Re: rash of 0 feedback new buyers not paying | | Viewed: | 62 times | | Topic: | Shipping | |
|
| In Shipping, stranqe writes:
| | In Shipping, yorbrick writes:
| | | | Today ..... with request for shipping quotes then not paying.
|
You don't know they are not paying just yet, as it is the same day. They
have a week to pay. If they are doing it for quotes, ensure you have quotes turned
on.
After they get the shipping price from your order and don't pay, then either
cancel or NPB. If someone replies saying shipping makes the price too high, I
tend to cancel. If no response, I NPB.
|
I understand they get time to "pay" thus typing up my inventory for a
week.
|
Are you talking about the quote feature, when buyers can request a quote without
placing the order? In that case you inventory is not tied up until the quote
is accepted.
|
|
| Author: | enig | | Posted: | Apr 17, 2023 06:36 | | Subject: | Re: Reduce time to complete NPBs | | Viewed: | 37 times | | Topic: | Suggestions | |
|
| In Suggestions, SylvainLS writes:
| | In Suggestions, enig writes:
| | […]
Would address the OPs issue, but what about sellers in other parts of the world
who rely on bank-to-bank payments? Unlike PP - IBAN is free and it is a very
popular payment method within EU. […]
|
NPBs aren’t automatic and Sellers aren’t obligated to file the NPB right after
the 5 days
If you’re a seller offering IBAN (or other ‘slower’ offsite method), you know
how long it can take to make the payment. So you wait to be sure the buyer is
really NPB before filing.
And then, the NPB completes a bit faster than it does now.
If you file the NPB at the same time the buyer initiates the payment, the buyer
should still have time to answer to the NPB and therefore prolong the completion
delay. They can even prove to BL that they paid (even it hasn’t arrived on the
seller’s account yet). So the payment has time to arrive and you can remove
the NPB before it’s auto-completed.
Note that I think the 2-3 days suggested by OP are too short. The buyer should
still have a few days to answer and answering (which, AFAICT, rarely happens
when the buyer is really NPB) should still delay the NPB long enough for the
payment method to complete.
But shaving a day or two could sooth some sellers’ pains.
|
Yeah, I suppose you are right. I do not have an NPB problem (knock on wood) so
I do not know just how painful it gets. Rules look fine to me, but I guess I'd
be advocating for a quicker turnaround if I was in the OP's shoes.
|
|
| Author: | enig | | Posted: | Apr 17, 2023 06:03 | | Subject: | Re: why am i not selling anything | | Viewed: | 75 times | | Topic: | Help | |
|
| In Help, Shakkaboo writes:
It might feel that you have many lots and many parts. But the reality is that
other, bigger stores have the exact same parts + many other parts for the buyers
to choose from.
When you are a new seller and starting small - the only ways you can compete
is either by by having exclusive/rare parts OR by being very cheap. Having shipping
options that are less expensive than 16 EUR also helps. Is 1kg the smallest size
that you can ship?
I took a look at some of your pricing - some minifigs are priced okay but asking
16 EUR for this is one is not going to get it sold any sooner than in maybe 4
years once the set gets discontinued and the prices start going up.
All in all - do not expect to make a profit from a small store.
|
|
| Author: | enig | | Posted: | Apr 11, 2023 09:51 | | Subject: | Re: Reduce time to complete NPBs | | Viewed: | 46 times | | Topic: | Suggestions | |
|
| In Suggestions, randyipp writes:
| | You could also adopt instant checkout and virtually eliminate NPBs completely.
Seems like an obvious choice to me!
|
Would address the OPs issue, but what about sellers in other parts of the world
who rely on bank-to-bank payments? Unlike PP - IBAN is free and it is a very
popular payment method within EU.
IBAN payments are often instant or almost instant as well, but banking systems
in some countries are still very backwards and can take a couple days to go through.
Invoice on WED, add a day for a buyer to initiate the payment on the evening
of THU. Say we are dealing with slow banks this time so the payment reaches seller's
acc on Tuesday as we also need to strike two non-workings days out. We are already
looking at 6 days - when the payment was submitted the next day after invoice.
If the buyer submits payment on the 5th day we are already looking at 10+ days
in total.
|
|
| Author: | enig | | Posted: | Mar 30, 2023 12:38 | | Subject: | Re: Lot counts per colors | | Viewed: | 105 times | | Topic: | Colors | |
|
| In Colors, rankster writes:
| | I'd like to make my part out process faster. Is there a way to see the total
lot counts of each color in a given set? That way I'd know which colors will
take the most space and time during the sorting process.
|
Import the set into BrickStotre and sort lots by color.
|
|
| Author: | enig | | Posted: | Mar 7, 2023 11:19 | | Subject: | Re: The Five Most Feared Words | | Viewed: | 46 times | | Topic: | Off Topic | |
|
| 2020 UEFA
Italy vs England
In Off Topic, legomalego writes:
| | Is there any other kind?
In Off Topic, enig writes:
| | In Off Topic, Darth_Smithy writes:
| | In Off Topic, Nubs_Select writes:
| | In Off Topic, BricksOfFaith writes:
| | In Off Topic, Nubs_Select writes:
| | In Off Topic, peregrinator writes:
| | The five most feared words for BrickLinkers in the USA:
"In Transit, Arriving On Time"
|
you sure it isn't.
"New update being released today"
|
Nah. It’s “four oh four error page”
|
|
"We are out of pizza"
|
"Only pizzas with pineapples left"
|
|
|
|
|
| Author: | enig | | Posted: | Mar 7, 2023 09:09 | | Subject: | Re: The Five Most Feared Words | | Viewed: | 52 times | | Topic: | Off Topic | |
|
| In Off Topic, Darth_Smithy writes:
| | In Off Topic, Nubs_Select writes:
| | In Off Topic, BricksOfFaith writes:
| | In Off Topic, Nubs_Select writes:
| | In Off Topic, peregrinator writes:
| | The five most feared words for BrickLinkers in the USA:
"In Transit, Arriving On Time"
|
you sure it isn't.
"New update being released today"
|
Nah. It’s “four oh four error page”
|
|
"We are out of pizza"
|
"Only pizzas with pineapples left"
|
| Author: | enig | | Posted: | Jan 12, 2023 11:16 | | Subject: | Re: set inventory connected to my store inventory | | Viewed: | 33 times | | Topic: | Suggestions | |
|
| In Suggestions, StarBrick writes:
Wow. I can't believe I have never noticed this option! Very cool.
|
|
| Author: | enig | | Posted: | Jan 12, 2023 11:11 | | Subject: | Re: Scrubbing off chrome for personal collection | | Viewed: | 32 times | | Topic: | Help | |
|
| In Help, cycbuild1136 writes:
| | Hello,
Some of my chromed parts in poor condition (severely faded). I would like to
remove the chromium entirely and reveal the solid colors (white, grays).
Example:
1. Can you kindly point me towards a related LEGO online resource?
2. To confirm, would this fall under seller ToS?
All parts listed in your store must be genuine LEGO parts in their original,
unmodified condition.
3. 90s chrome silver parts = ABS plastic & chromium coating?
4. Best method for minimal damage? Ferric chloride (chemical etching)?
Thanks for helping,
Caleb
|
Whatever you do and whatever solution you use - if it involves mechanical brushing
of any sort - make sure to use as soft brushing tools as you can get away with.
In the past I have made the mistake of using a paintbrush to remove dust from
plates. It was enough to cause visible damage to the shiny surface in between
the studs. Very, very expensive mistake
|
|
| Author: | enig | | Posted: | Dec 27, 2022 11:52 | | Subject: | Re: 4623a in 21011? | | Viewed: | 32 times | | Topic: | Catalog | |
|
| In Catalog Requests, TakeAbricK writes:
| | In Catalog Requests, SylvainLS writes:
| | Hi,
Can someone check whether 4623a was found in ?
Because, as it is now, 4623 (undertermined version) is in the Alternate section.
So it should either be deleted or replaced with 4623a.
Thanks.
|
I gave this a chance for almost 6 months. But in the meantime I am probably the
only one who reads this request. Besides 4623, there's also an undetermined
jumper in this inventory.
In fact there are still a huge lot of undetermined parts in inventories and we
just have to be patient that some day, someone can help us with those. It's
of no use to submit catalog requests for all inventories with undetermined parts.
For future requests like these, please use the Inventories Topic.
Diana
|
For what it is worth, the set that I opened definitely had the 4623b variant..
|
|
| Author: | enig | | Posted: | Dec 9, 2022 08:49 | | Subject: | Re: Selling while store closed | | Viewed: | 44 times | | Topic: | Selling | |
|
| In Selling, C0lsanders_ writes:
| | That's a good idea. I do see some visitors while I'm gone, but like 2/day
vs the standard 50+ or whatever it is. But your idea makes much more sense.
In Selling, enig writes:
| | In Selling, C0lsanders_ writes:
| | I'm leaving town for 2 weeks, have my store closed. However, I'm trying
something, and I put a statement on the closed message, including the password.
Good/bad idea, foreseeable problems, etc, etc?
Miles
|
Only works for those who already know your store and want to come take a look.
Otherwise - your items are invisible from search and you will not be getting
any visitors.
What I used to do in the past is put a 999 UER minimum and have a message + password
on the splash page/terms - for those who really want to place the order and are
okay with waiting.
|
|
Yeap but as yorbrick said - the possibility of getting a complaint from someone
who could not be bothered to use their brain is always there. For that reason
I always make the password itself something like 'IcanWAITaMONTH'
Either way, you will probably be getting messages with 'can I buy for less
than 999'. It also comes with a possibility that someone will place you on
a 'bad list' because of your apparent high minimum. Not because they
don't read your terms, ofc
|
|
| Author: | enig | | Posted: | Dec 9, 2022 08:11 | | Subject: | Re: Selling while store closed | | Viewed: | 43 times | | Topic: | Selling | |
|
| In Selling, C0lsanders_ writes:
| | I'm leaving town for 2 weeks, have my store closed. However, I'm trying
something, and I put a statement on the closed message, including the password.
Good/bad idea, foreseeable problems, etc, etc?
Miles
|
Only works for those who already know your store and want to come take a look.
Otherwise - your items are invisible from search and you will not be getting
any visitors.
What I used to do in the past is put a 999 UER minimum and have a message + password
on the splash page/terms - for those who really want to place the order and are
okay with waiting.
|
|
| Author: | enig | | Posted: | Dec 8, 2022 11:38 | | Subject: | Re: Obviously lying sellers: can anything be done | | Viewed: | 56 times | | Topic: | General | |
|
| I have a buyer/seller who lost NSS claim against me, then initiated a false PP
claim which he won but still refused to return the items. $800 worth with about
another $100 in shipping.
The items were later listed at his shop for sale. That's some straight-up
SCAM.
Been about a year by now. BL closed the ticket.
To answer your question - YES. It is possible to take actions against such sellers
but the absolute truth is that BL does not care.
|
|
| Author: | enig | | Posted: | Dec 8, 2022 10:39 | | Subject: | Keep the order open | | Viewed: | 81 times | | Topic: | Help | |
|
| Need some help. Can someone from EU please test is it is possible to place
an order and go for the 'Please keep my order open!' as the shipping
method.
I have a buyer claiming that there is no such option.
Thanks a lot.
Lukas
|
| Author: | enig | | Posted: | Nov 30, 2022 07:38 | | Subject: | Designer Program - shipping to Lithuania | | Viewed: | 49 times | | Topic: | Technical Issues | |
|
| Not sure where is the most correct place to post this. Why is Lithuania excluded?
Please add Lithuania to shipping-to list.
"Will you ship the BrickLink Designer sets to all countries?
The BrickLink Designer Program sells through the LEGO.com Shop. This allows us
to give you a smooth shipping and support process"
LEGO.com has been shipping to Lithuania for a long time already.
Thanks
|
| Author: | enig | | Posted: | Nov 12, 2022 20:41 | | Subject: | Re: 75290 retire date | | Viewed: | 43 times | | Topic: | Buying | |
|
| In Buying, Nubs_Select writes:
| | yes from what ive seen its slated for retirement in December of 2023
|
Can confirm, should be end of Dec 2023
|
| Author: | enig | | Posted: | Nov 11, 2022 08:42 | | Subject: | Re: This Item is similar to BUT... | | Viewed: | 39 times | | Topic: | Catalog | |
|
| In Catalog, peregrinator writes:
| | You guys are taking it too far now
|
The linking for these sets no longer exists. Sorry for asking - is the screenshot
real?
|
|
| Author: | enig | | Posted: | Nov 11, 2022 08:31 | | Subject: | Re: This Item is similar to BUT... | | Viewed: | 39 times | | Topic: | Catalog | |
|
| In Catalog, randyf writes:
| | In Catalog, enig writes:
| | I was under the impression that sets can be linked as being
'Similar to, but has a different number than the following Item(s):
Only when the sets are in principle identical, but have been released with a
different number, a different box design etc. Maersk ships being a good example:
https://www.bricklink.com/v2/catalog/catalogitem.page?S=10152-3#T=P
In terms of sets being 'similar enough' to warrant being linked like
that... can we agree that wherever that line is, it is nowhere even close to
links like this?
* | | 7810-1 (Inv) Push-Along Steam Engine (Locomotive without motor)
91 Parts, 1 Minifigure, 1980
Sets: Train: 4.5V |
Yes? No? Opinions?
I would absolutely suggest having a note that the set is a re-release. It is
actually in the BL Set Name itself. But please refrain using the wording "This
Item is similar to, but has a different number". In relation to how the set links
work in BL - at the very least it is misleading.
|
I think it fits with the definition for the relationship type just fine:
https://www.bricklink.com/help.asp?helpID=599
"Similar Sets with Different Numbers - Matches similar sets with different
set numbers that may include different packaging materials, package graphics,
and some parts or aspects of parts. These differences are frequently related
to geographic area and time of release. Matches may include sets with the same
set number distinguished by different BrickLink suffix numbers only in cases
of three or more set versions, when some have the same set number and some do
not."
Cheers,
Randy
|
To me it looks that the spirit of the rule is for essentially same sets that
have some packaging differences, and may or may not have some very trivial differences
in parts. But for all intensive purposes are the *same* set. Don't you think
that that was the intended purpose at the time of writing the rule?
At the time this rule was written there were no examples like the one we are
looking at right now. There were no re-releases of sets that are 40 years old.
Pointing to this rule to excuse the linking is... I am not sure what would be
the best word. Ignorant?
We now have an extremely rare vintage set that has been re-released. Not even
to mention that one set reportedly has 91 parts and the other one more than double
of that at 184. BL is telling us now that the two things are the same.
|
|
| Author: | enig | | Posted: | Nov 10, 2022 10:19 | | Subject: | Re: Someone Familiar with Shipping Hungary to US? | | Viewed: | 24 times | | Topic: | Shipping | |
|
| In Shipping, peregrinator writes:
| | In Shipping, enig writes:
| | Package can land in US and sit at the customs for a month and a half before it
is scanned in and shows up as 'reached US'. Had it happen to me.
|
Yes, but the tracking number still typically shows up in the USPS tracker as
e.g. "Origin Post is Preparing Shipment"
|
Ah, yes, absolutely. But try explaining this to a buyer, who messaged you with
'my package is not here yet' on Tuesday, after placing the order on a
late evening on the previous Friday
Whatever is happening with the OP's package - chances are that Hungarian
post 'destined' it to the UK. In theory - should be returned or perhaps
even re-routed to US straight from the UK..
If I remember correctly once it took 3 or 4 months for a package to be returned
to me from Malta, after the buyer's local post office screwed something up
|
|
| Author: | enig | | Posted: | Nov 10, 2022 09:38 | | Subject: | Re: Someone Familiar with Shipping Hungary to US? | | Viewed: | 29 times | | Topic: | Shipping | |
|
| In Shipping, peregrinator writes:
| | In Shipping, axaday writes:
| | I have an order from a popular auction site I know that shipped from Hungary
on August 29 and hasn't arrived. The seller is a polite and asked me to
be patient, but is it normal to go over 2 months? I am nearing the time that
the auction site will no longer support the transaction.
Something that is odd to me is that my tracking app said there was information
on Royal Mail and indeed there is. Is it normal for Royal Mail to transport
a package from Hungary to the United States? When I go to parcelapp.com it says
the destination country is the UK. The last scan was September 2 leaving Hungary.
|
I don't suppose the USPS tracker has information on the tracking # ? Typically
it would show there if the package was destined for the US
|
Package can land in US and sit at the customs for a month and a half before it
is scanned in and shows up as 'reached US'. Had it happen to me.
|
|
| Author: | enig | | Posted: | Nov 10, 2022 08:51 | | Subject: | This Item is similar to BUT... | | Viewed: | 157 times | | Topic: | Catalog | | Status: | Open | |
|
| I was under the impression that sets can be linked as being
'Similar to, but has a different number than the following Item(s):
Only when the sets are in principle identical, but have been released with a
different number, a different box design etc. Maersk ships being a good example:
https://www.bricklink.com/v2/catalog/catalogitem.page?S=10152-3#T=P
In terms of sets being 'similar enough' to warrant being linked like
that... can we agree that wherever that line is, it is nowhere even close to
links like this?
* | | 7810-1 (Inv) Push-Along Steam Engine (Locomotive without motor)
91 Parts, 1 Minifigure, 1980
Sets: Train: 4.5V |
Yes? No? Opinions?
I would absolutely suggest having a note that the set is a re-release. It is
actually in the BL Set Name itself. But please refrain using the wording "This
Item is similar to, but has a different number". In relation to how the set links
work in BL - at the very least it is misleading.
|
|
| Author: | enig | | Posted: | Nov 10, 2022 07:56 | | Subject: | Re: (Cancelled) | | Viewed: | 44 times | | Topic: | Suggestions | |
|
| In Suggestions, SylvainLS writes:
| | In Suggestions, enig writes:
| | […]
| | People do that rather often, mainly because you can’t edit messages.
One big clue is when they post another message right away
|
Yeah.. that was rather obvious.
I was taking a jab at the cancel culture.. I guess I did not make that
obvious enough
|
I indeed wasn’t sure so I preferred to take it literally because there’s evidence
some people take such things (very) literally.
It kills the fun but fights misunderstandings… I hope.
|
Well at least this made us both look stupid so I guess we can take it
as a win/win!
|
|
| Author: | enig | | Posted: | Nov 10, 2022 06:59 | | Subject: | Re: (Cancelled) | | Viewed: | 40 times | | Topic: | Suggestions | |
|
| In Suggestions, SylvainLS writes:
| | In Suggestions, enig writes:
| | In Suggestions, 1001bricks writes:
Be careful what you think/write/say nowadays! 
|
Sylvain cancelled his message himself.
People do that rather often, mainly because you can’t edit messages.
One big clue is when they post another message right away
|
Yeah.. that was rather obvious.
I was taking a jab at the cancel culture.. I guess I did not make that
obvious enough
|
|
| Author: | enig | | Posted: | Nov 10, 2022 05:23 | | Subject: | Re: Fix contradictory rules - assembled minifigs | | Viewed: | 43 times | | Topic: | Suggestions | |
|
| In Suggestions, enig writes:
| | In Suggestions, calebfishn writes:
| | The rules are clear, and not contradictory.
|
Are you serious?
|
I mean... I have read all of the replies. I don't think I saw a single person
addressing the point that the rules are, in fact, contradictory. It's as
basic of a logic inference as it gets.
@calebfishn Do you you really need help in having the contradiction explained
to you in some other way than in the OP?
|
| Author: | enig | | Posted: | Nov 10, 2022 05:07 | | Subject: | Re: Fix contradictory rules - assembled minifigs | | Viewed: | 33 times | | Topic: | Suggestions | |
|
| In Suggestions, calebfishn writes:
| | The rules are clear, and not contradictory.
|
Are you serious?
|
| Author: | enig | | Posted: | Nov 10, 2022 05:00 | | Subject: | (Cancelled) | | Viewed: | 41 times | | Topic: | Suggestions | |
|
| In Suggestions, 1001bricks writes:
Be careful what you think/write/say nowadays!
|
|
|
| Author: | enig | | Posted: | Nov 9, 2022 08:09 | | Subject: | Re: Fix contradictory rules - assembled minifigs | | Viewed: | 45 times | | Topic: | Suggestions | |
|
| In Suggestions, yorbrick writes:
| | | | By your logic, you should list all your hands and arms as used, because they
aren't in the original form.
|
That doesn't follow logically, as minifigures assembled by lego can be taken
apart and the parts sold as new. So logically parts such as torso assemblies
that are assembled by lego could also be taken apart and sold as new. Hence arms
and hands from new torso assemblies can be sold as new.
|
Thank you. I am starting to not have enough of the mental patience left in me
to keep explaining things at this level.
| |
| | If you are that concerned, contact the seller before ordering.
|
Indeed, that is one solution and also check the seller's terms to see if
they note it. Whenever these posts come up in the forums you can make a note
of sellers that say they assemble them. Similarly, if a seller sends assembled
figures then a buyer can make a note. Then all these stores can be put on the
least favourites list if it is important to the buyer.
It is especially important for minifigures with capes or stickers.
|
Unfortunately this does not scale well. For someone looking to buy just a few
small things every now and then - okay that might work. But it is still time
consuming and should not be necessary..
However for buyers who may have to place dozen of orders all at once - it is
not viable having to message a number of sellers and wait for their replies.
I might be working on something that is time sensitive, and I may need to choose
the stores depending on several factors.
Let's have an example that is relevant to the topic. Say I am working on
a 250 lot, 20k parts project. Optimizing the orders at this scale is already
tricky to begin with. Lets say I need x25 of a part that not many stores have.
Seller A has the part at $0.5 a piece but the only shipping option is at $30.
Total comes to $42.5 . Seller B has the same part at $1 a piece, has $10 shipping
but also has $50 minimum. Total comes to $35 so I end up below the minimum.
I have another 249 lots to take care of and to optimize the whole thing as best
as I can. I need to know right away if, for example, I can include some NEW minifigs
from the seller B in order to reach the minimum. I may have some parts/accessories
that I need from those minifigs that may be either in the same or another wish-list,
I may also want to simply buy the minifigs to part-out for profit in order to
offset the higher total cost of the order etc etc.
This really becomes tricky. Imagine having to place 30+ orders but having to
wait who knows how long before even knowing if I can buy from 10+ shops that
I have to message. Being able to include/not include one or two shops may change
the whole thing, as then you may need to reshuffle a whole bunch of other carts.
It is very time consuming. Not event to mention that while I will be waiting
for replies some of the lots in other stores might get bought-out.. I hope you
see the pace at which the whole thing gets more and more complicated really quickly.
This really should not be necessary.
|
|
| Author: | enig | | Posted: | Nov 9, 2022 06:39 | | Subject: | Re: Fix contradictory rules - assembled minifigs | | Viewed: | 57 times | | Topic: | Suggestions | |
|
| In Suggestions, BrickDeals writes:
| | In Suggestions, enig writes:
| | Currently rules are as follows:
New Parts - Parts are brand new, taken directly from new sets or were purchased
"as new" in another form such as accessory packs or Pick A Brick and have been
handled only for sorting. These parts have never been used in any manner. If
a minifigure or part assembly was originally sold assembled by LEGO, its component
parts after disassembly can also be listed as new.
Plus:
New Minifigures - Minifigures are brand new, taken directly from new sets
or were purchased "as new" in another form such as accessory packs or Pick A
Brick and have been handled only for sorting. Minifigures may be listed as new
either assembled or unassembled.
Scenario - I buy a NEW minifig from a seller with an intention to part it out
and sell as parts. But the seller is inconsiderate enough to assemble the new
minifigs for sale.
Rules only allow the sale of the previously assembled minifig's parts as
'new' only if the said assembled minifig was originally sold assembled
by LEGO.
@BL Team - please explain how this is not contradictory and/or fix this
once and for all. Disallowing the assembly of NEW minifigs for sale would be
the sensible thing to do?
OR! And this would be the worst way to solve this and thus I assume the most
likely one - add an additional setting for 'assembled' or 'unassembled'
for minifig listings and specifically disallow the sale of minifig parts as new
if they were previously assembled by someone else other than LEGO.
This must have been raised a million times before. Why is there such a strong
unwillingness to address this?
---------------------------------------
If the rule change is made, there should also be an exemption for listings with
IDs that precede the date of the rule change. Plus perhaps a greyed-out small
text added to ALL 'mew' minifig listings telling the buyer to familiarize
themselves with the rules.
Being a bit acid on this topic is, I am afraid, becoming mandatory. You know
why.
|
By your logic, you should list all your hands and arms as used, because they
aren't in the original form.
|
It's not my logic that needs to be addressed?
| | If you are that concerned, contact the seller before ordering.
|
Going back and forth with the seller about how they interpret the rules should
a) not be necessary and b) is not viable at a larger scale
|
|
| Author: | enig | | Posted: | Nov 9, 2022 06:17 | | Subject: | Fix contradictory rules - assembled minifigs | | Viewed: | 279 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
|
| Currently rules are as follows:
New Parts - Parts are brand new, taken directly from new sets or were purchased
"as new" in another form such as accessory packs or Pick A Brick and have been
handled only for sorting. These parts have never been used in any manner. If
a minifigure or part assembly was originally sold assembled by LEGO, its component
parts after disassembly can also be listed as new.
Plus:
New Minifigures - Minifigures are brand new, taken directly from new sets
or were purchased "as new" in another form such as accessory packs or Pick A
Brick and have been handled only for sorting. Minifigures may be listed as new
either assembled or unassembled.
Scenario - I buy a NEW minifig from a seller with an intention to part it out
and sell as parts. But the seller is inconsiderate enough to assemble the new
minifigs for sale.
Rules only allow the sale of the previously assembled minifig's parts as
'new' only if the said assembled minifig was originally sold assembled
by LEGO.
@BL Team - please explain how this is not contradictory and/or fix this
once and for all. Disallowing the assembly of NEW minifigs for sale would be
the sensible thing to do?
OR! And this would be the worst way to solve this and thus I assume the most
likely one - add an additional setting for 'assembled' or 'unassembled'
for minifig listings and specifically disallow the sale of minifig parts as new
if they were previously assembled by someone else other than LEGO.
This must have been raised a million times before. Why is there such a strong
unwillingness to address this?
---------------------------------------
If the rule change is made, there should also be an exemption for listings with
IDs that precede the date of the rule change. Plus perhaps a greyed-out small
text added to ALL 'mew' minifig listings telling the buyer to familiarize
themselves with the rules.
Being a bit acid on this topic is, I am afraid, becoming mandatory. You know
why.
|
|
| Author: | enig | | Posted: | Oct 19, 2022 07:39 | | Subject: | Re: Seller refusing to cancel order | | Viewed: | 62 times | | Topic: | Problem Order | |
|
| In Problem Order, brikomania writes:
| | Good evening all, unfortunately, after placing 1200 orders in 425 different stores
in Bricklink, we have run into our worst experience, and to be honest, our first
bad experience.
Placed an order and requested for VAT free invoice. After this invoice was issued,
we placed a second order, three lots, requesting for it to be combined with the
first one. Since, if VAT was removed from one order, Bricklink unfortunately
does not combine orders, a new order was created. We requested for it to be combined
shipping with the first one.
The seller has since refused to combine the two orders, since 'we did not
choose the option for orders to be combined', and requests that we pay another
shipping fee for the second order. Keep in mind that both orders were not paid/picked/shipped.
We then requested for the second order to be cancelled. It is our understanding
that under EU law, we are able to cancel this orders (apart from our personal
thought that unless it was already shipped/picked, you should be able to cancel
an order anytime - it is just good practice). The seller is of course also refusing
to cancel the order, and started the NPB process.
Should we be able to cancel this order, am I right in thinking that we can do
so under EU law? We are both located in the EU and seller is a registered business.
It is a shame that someone can take something that would have been simple, and
a great business transaction (also being our third order in the store), and make
it this hard. It just makes no sense.
What are your opinions on this matter? Are we allowed to cancel the order?
|
I am still carrying an NPB completed against me by a seller who flat-out refused
to issue a zero-VAT invoice for me. It was a sizeable order.
Response from BL: "We are sorry the communication with the seller was not better".
|
|
| Author: | enig | | Posted: | Oct 18, 2022 06:31 | | Subject: | PayPal started limiting withdrawals to 500EUR | | Viewed: | 110 times | | Topic: | Help | |
|
| Hi,
We have just learned that PayPal started limiting withdrawals to 500 EUR to our
account. This was explained to us after a call to our bank and, apparently, it's
a wide-spread issue among other users of the same bank. The bank said that this
is very recent and they are working with the Credit Card issuer to solve this,
but until this is fixed we were advised to make multiple 500 EUR withdrawals
instead.
Posting this in case others also got their withdrawals reversed - this might
be why.
Cheers,
Lukas
|
|
| Author: | enig | | Posted: | Sep 22, 2022 08:07 | | Subject: | Re: ADVICE FOR A NEW STORE THANK YOU!!!!! | | Viewed: | 54 times | | Topic: | New Stores | |
|
| In New Stores, uvt203 writes:
| | In New Stores, Kodabricks writes:
| | HI ANY ADVICE FOR A NEW SELLER WITH TONS OF ENERGY AND AMBITION!!!!
|
And
6. Don't shout in capitals!
/Asger
|
This. Not shouting in caps will get you further than any and all other advices
pulled together. Thank you.
|
|
| Author: | enig | | Posted: | Aug 29, 2022 10:47 | | Subject: | Re: Contest, winner gets anything in my store | | Viewed: | 51 times | | Topic: | Contests | |
|
| In Contests, legoman77 writes:
| | In Contests, utlf writes:
| | In Contests, legoman77 writes:
| | A simple contest to litter the forum:
What is the final digit (number) for Pi?
Good luck, and anything in my store is up for grab if you win this, no matter
what the price is.
John P
|
1 or 2 or 3 or 4 or 5 or 6 or 7 or 8 or 9 or 0
Depends on where you want it to stop
|
Incorrect, because I say so.
John P
|
Final number is 7. Because I say so.
|
|
| Author: | enig | | Posted: | Aug 3, 2022 10:50 | | Subject: | OSS Registration Resubmission | | Viewed: | 68 times | | Topic: | Help | |
|
| We have started receiving these messages a couple days back - one yesterday and
a repeat one today:
Hello,
You are receiving this email because your OSS document has been rejected. Please
resubmit it using directions provided here: https://www.bricklink.com/help.asp?helpID=2550
Please contact the Help Desk if you have any questions.
Thank you.
BrickLink Team
Preceded by this message on 23rd of July:
Hello,
Thank you for enabling distance selling!
We want to inform that you have reached the EUR 10,000 distance selling threshold
on BrickLink for the 2021 calendar year. The new EU Marketplace rules went into
effect on July 1, 2021 indicating that any seller with more than EUR 10,000 worth
of distance sale of goods must register with their local tax authorities and
charge the VAT rate of the buyer’s country.
We have currently requested for your documentation to be resubmitted. Reasons
why the submission was declined are as follows:
- absent or mismatching OSS number (no country ID);
- absent or mismatching name and/ or address.
To learn more about distance selling, please see the European Commission article
on this topic: https://vat-one-stop-shop.ec.europa.eu/index_en
If you have additional questions, please reach out to customersupport@bricklink.com.
Thank you,
BrickLink Administration
The VAT/OSS section in our store management has not been touched since the beginning
of the year. Document is still showing up as attached and was approved by BL
a very long time ago.
Raised a ticket but you know how it goes. Posting this here to see if anyone
else is experiencing the same?
Thanks,
Lukas
|
|
| Author: | enig | | Posted: | Aug 3, 2022 08:28 | | Subject: | Re: Bricklink email? Things are not that simple | | Viewed: | 77 times | | Topic: | Help | |
|
| In Help, BigBBricks writes:
| | In Help, Admin_Russell writes:
| | It is real, I can confirm it.
|
Russell, I hope your investigative team will also look to see if sellers in question
parted out the sets that contain any of these questionable figs in the same date/quantity
ranges before taking action. Those Luke's were in an Advent calendar in 2020
(plus seven other sets so far) and they were highly parted out by many sellers
so having hundreds of that figure for some sellers isn't an oddity.
Q: Are we not supposed to list all of our inventory now in fear that new/overreactive
users, see comments above, may not understand LEGO economics and perceive us
as selling fraudulent items just because we caught a great sale a few years back?
This is a serious question. Your email deputized the community and asked them
to hunt down perceived frauds, citing that having high quantities of the figure
as a trigger, SW0778 has been around for a while in low dollar/seasonal sets
that frequent the discount aisle.
- Big B
|
I get the logic, but it comes from having a limited/flawed knowledge of some
of the ins and outs on how, specifically, minifigs and their parts market works.
* Some sellers sell the sets without minifigs. On various marketplaces, not even
necessarily on BL. Minifigs are sold on BL.
* Some sellers are selling off legitimate minifigs/minifig parts in large or
even obscene quantities. Sourced and PAID FOR buying directly from LEGO
* Some sellers are re-selling the said minifigs or their parts
* Some sellers are buying up the loose minifig parts from the aforementioned
sellers and (re)selling completed minifigs
* Some sellers have been, and some still are sitting on large amounts
of unlisted inventory for years
Meanwhile:
* Some sellers are using illegitimate ways of obtaining the minifigs or their
parts from the factories/distribution centers, perhaps faking the prints, or
(re)selling outright fakes. Sometimes perhaps without even knowing, although
not very likely(?).
Similar story with stickers and just rare parts in general. I am sitting on piles
of stickers bought a long time ago and it will still be a while until they are
listed for sale.
How to tell just by looking at listings? Damned if I know. But one thing can
not be stressed enough. BL - you better have a goddamn solid proof before
messing with the shops or their inventories. There are sellers who have been
in the minifigs/their parts market for years and whose livelihood very much depends
on this specific part of the market.
With all this being said - while I have personally not encountered any issues
except blowing £200 on suspected fake 42083 stickers and a fake-print original
Millennium Falcon radar, that was several years ago. With the quality of fakes
apparently getting better and better - I would be very surprised if they are
not being sold on BL for some time already. Be it in large, or small quantities.
But again - neither a high qty nor a single buyer's complaint is necessarily
good enough to close a shop up or remove listings. High qty - look at the points
above. Buyers complaints - some buyers know what the are talking about, some
don't. Just as an example - look up the amount of threads where a random
brand new user is accusing seller of shipping a fake hairpiece, headgear, utensil
or whatever else 'because it does not have a LEGO logo on it'.
I don't even know how BL should address this. But as one of the sellers who
may potentially be affected and also knowing how sometimes BL does things - right
now I am terrified.
|
|
| Author: | enig | | Posted: | Apr 4, 2022 08:14 | | Subject: | Re: Facepalm questions in the Newsletter Survey | | Viewed: | 59 times | | Topic: | General | |
|
| In General, peregrinator writes:
| | In General, macebobo writes:
| | Excuse the ignorance, what Newsletter Survey?
|
There is a link to a survey in the latest marketplace newsletter (which, I'm
guessing, is going out in batches)
|
Can someone please past a link to the survey?
I do not seem to have received the newsletter just yet
Thanks.
|
|
| Author: | enig | | Posted: | Apr 1, 2022 13:30 | | Subject: | Re: Marbled pieces for sale | | Viewed: | 43 times | | Topic: | Sales | |
|
| In Sales, maxx3001 writes:
| | In Sales, enig writes:
| | Serious offers only, please.
|
Can I trade for some Dutch licorice?
Maxx
|
Thank you for a fair offer. Would... have been interested. But there was
no warning on the package that this should be kept out of reach of babies / is
not edible. I am afraid it's a bit too late now.
But I will keep an eye out for more and I hope the offer will still stand
|
| Author: | enig | | Posted: | Apr 1, 2022 09:55 | | Subject: | Re: Marbled pieces for sale | | Viewed: | 65 times | | Topic: | Sales | |
|
| In Sales, par016 writes:
| | In Sales, enig writes:
| | Serious offers only, please.
|
Are they patent pending?
|
Nope. But they do have mould pips on the corners
|
| Author: | enig | | Posted: | Apr 1, 2022 08:18 | | Subject: | Marbled pieces for sale | | Viewed: | 242 times | | Topic: | Sales | |
|
| | Serious offers only, please. |
|
|
| Author: | enig | | Posted: | Mar 31, 2022 06:15 | | Subject: | Re: Facepalm questions in the Newsletter Survey | | Viewed: | 59 times | | Topic: | General | |
|
| In General, infinibrix writes:
| | In General, Hygrotus writes:
| | This survey has lack one ansver: I know wjat NFT is and I'm not interested
in it.
|
Even if you say you don’t know what an NFT is the survey then forces you to answer
whether you would be interested Yes or No? along with subsequent questions
like why aren’t you interested?
Again very strange questioning process that isn’t likely to help with gaining
the most accurate of survey data
Incidentally only a few days ago there was an official Lego tweet relating to
NFT’s that was later removed?
https://www.brickfanatics.com/lego-tweets-mysterious-nft-tease-immediately-deletes-it/
|
That tweet is from ol' good 2021
Does not change the fact that LEGO is stepping on the same rake exactly a year
later..
|
|
| Author: | enig | | Posted: | Mar 15, 2022 17:15 | | Subject: | Re: Access to Price Guide API | | Viewed: | 49 times | | Topic: | Price Guide | |
|
| In Price Guide, chfranz writes:
| | I have written a program to help me track my LEGO inventory. I am a collector
but I don't plan on doing any selling. I would like to access the Price Guide
to get a better estimate on the value of my collection.
Currently the API is only available to sellers. Is there a way to get access
without being a seller?
|
If you can get your inventory into a .bsx file - brickstore will get you avg
prices via ctrl+A followed by +G
|
|
| Author: | enig | | Posted: | Mar 14, 2022 08:49 | | Subject: | Re: Would You Rather… | | Viewed: | 48 times | | Topic: | Technical Issues | |
|
| In Technical Issues, wildchicken13 writes:
| | In Technical Issues, 1001bricks writes:
| | In Technical Issues, wildchicken13 writes:
| | Would you rather…
1. See BrickLink raise its seller fees to, say, 10% of the grand total, or
|
No. There'd be no reason for this.
Even if they've hired 10 developpers full time, they still very probably
make a (very) decent profit of it.
And as you said, there's not much which have changed that could justify this.
Even the MOC shop was closed.
|
Maybe we should start by taking the trash cans off of their heads. Kind of hard
to debug when you can't see your code… http://v4ei.com/comics/index.php?id=500-errors
|
The choice of keeping staring at the inside of the trash can instead of the source
code.. says all you need to know about the source code.
|
|
| Author: | enig | | Posted: | Jan 14, 2022 10:37 | | Subject: | Re: does Briefcase / Suitcase ref 4449 have logo | | Viewed: | 42 times | | Topic: | Catalog | |
|
| In Catalog, LEGOSAURUSREX writes:
| | Hi,
I recently had a feed back from a customer of mine who complains about the suitcases
ref 4449 I sent.
He told me that one of them had the LEGO LOGO.
I checked the 7 suitcases in my inventory and just 4 of them had ref and logo.
Except that, they are strictly the same.
Does anyone have any information about those parts without ref and LEGO logo
?
Best regards
|
Older production 4449 do not have LEGO LEGO. Same goes for a large number of
old LEGO parts. Especially when talking about minifig head/hair pieces, minifig
accessories, or just small parts in general.
This is a case where customer is definitely not right. Good luck though.
|
|
| Author: | enig | | Posted: | Jan 14, 2022 09:45 | | Subject: | Re: Newcomer, what brings biggest returns? | | Viewed: | 73 times | | Topic: | Help | |
|
| In Help, enig writes:
| | In Help, spacecadet0289 writes:
| | In Help, yorbrick writes:
| | In Help, spacecadet0289 writes:
| | In Help, yorbrick writes:
| | | | Does this bring extra value when the
set is sold if it is still in its original Lego branded shipping box?
|
Not really. Will you have taken it out of the box, or leave the shipping box
sealed? If you can convince the buyer it is worth more, you might get a higher
price but it is still just a sealed set whether it is in a LEGO branded shipping
box or not and will appear as new(sealed).
|
I would have left it in the box, but if there is little value added then ill
probably look elsewhere. It determines where I get certain items from; direct
from Lego or cheaper outlets. Thanks!
|
If you can get them 10% or 20% cheaper than LEGO elsewhere, then the price
difference on purchase is likely to be much more than the price difference when
you sell, comparing when you have the original shipping box and when you don't.
Some other retailers also ship them in the original LEGO shipping boxes too.
|
So the saving made by purchasing elsewhere could be greater than the gain made
by having it in that Lego shipping box?
|
If there are several sets up for sale and all other things being equal (shipping
cost etc), the seller who still has it inside the Original LEGO Shipping Box
will sell his set easier and faster. Maybe not strictly speaking, and there will
always be buyers who just could not care less. But, especially when it comes
to very high-value sets, there are also buyers who will pay a bit more if the
set is still in the original shipping box. If I am already paying $1000 for a
set then yes, for sure I will drop an additional $20. For one - this is just
the way it is with collectibles - every additional bit of authenticity counts.
On top of that - even though a perfect box is never guaranteed even buying directly
from LEGO - the fact that a set has never been removed from the original shipping
box also means that it had more chances of preserving the MINT condition of the
set box. As opposed to a set which has been pushed around on the shelves somewhere
in the warehouse, got additional dings and scratches from handling and re-packaging
etc. For high-end sets the condition of the set box has a very big affect on
the price.
But at the same time - just go with whatever source gives you a better price.
You will not get 10% more from a buyer just because you have the original box.
Once again there are always exceptions and there are buyers who would be very
happy to pay for that, but it may take a long time for such a buyer to show up.
|
P.S. I was speaking more from the point of view of rare sets that became collectibles.
If you are just re-selling current production sets then none of the above matters.
|
|
| Author: | enig | | Posted: | Jan 14, 2022 09:43 | | Subject: | Re: Newcomer, what brings biggest returns? | | Viewed: | 75 times | | Topic: | Help | |
|
| In Help, spacecadet0289 writes:
| | In Help, yorbrick writes:
| | In Help, spacecadet0289 writes:
| | In Help, yorbrick writes:
| | | | Does this bring extra value when the
set is sold if it is still in its original Lego branded shipping box?
|
Not really. Will you have taken it out of the box, or leave the shipping box
sealed? If you can convince the buyer it is worth more, you might get a higher
price but it is still just a sealed set whether it is in a LEGO branded shipping
box or not and will appear as new(sealed).
|
I would have left it in the box, but if there is little value added then ill
probably look elsewhere. It determines where I get certain items from; direct
from Lego or cheaper outlets. Thanks!
|
If you can get them 10% or 20% cheaper than LEGO elsewhere, then the price
difference on purchase is likely to be much more than the price difference when
you sell, comparing when you have the original shipping box and when you don't.
Some other retailers also ship them in the original LEGO shipping boxes too.
|
So the saving made by purchasing elsewhere could be greater than the gain made
by having it in that Lego shipping box?
|
If there are several sets up for sale and all other things being equal (shipping
cost etc), the seller who still has it inside the Original LEGO Shipping Box
will sell his set easier and faster. Maybe not strictly speaking, and there will
always be buyers who just could not care less. But, especially when it comes
to very high-value sets, there are also buyers who will pay a bit more if the
set is still in the original shipping box. If I am already paying $1000 for a
set then yes, for sure I will drop an additional $20. For one - this is just
the way it is with collectibles - every additional bit of authenticity counts.
On top of that - even though a perfect box is never guaranteed even buying directly
from LEGO - the fact that a set has never been removed from the original shipping
box also means that it had more chances of preserving the MINT condition of the
set box. As opposed to a set which has been pushed around on the shelves somewhere
in the warehouse, got additional dings and scratches from handling and re-packaging
etc. For high-end sets the condition of the set box has a very big affect on
the price.
But at the same time - just go with whatever source gives you a better price.
You will not get 10% more from a buyer just because you have the original box.
Once again there are always exceptions and there are buyers who would be very
happy to pay for that, but it may take a long time for such a buyer to show up.
|
|
| Author: | enig | | Posted: | Jan 11, 2022 08:47 | | Subject: | Re: Buying from Germany - ship to UK | | Viewed: | 43 times | | Topic: | Buying | |
|
| In Buying, benji25110514 writes:
| | Hi mate, Weve been buying for a while now and it kind of depends who sends the
items. The under 135 quid triggers 20% to be paid the seller and thats where
there has been problems because people then have had to pay the 20% again upon
the items arriving the UK.
We notice that most couriers are paying the 20% on the buyers behalf then attempting
to recoup this at a later stage. We have fedex invoice us for the 20% plus a
12 quid charge for the luxoury of them paying it for us!!. Other couriers like
UPS have sent a debt collection agency after us for 60 quid... Even though there
was no attempt to tell us about the vat owed and we phoned loads to get through
to some 1. And ofcourse we couldnt, we paid and no problem like but thats not
the point.
So. im hearing that there will also be new charges that come into effect from
the 1st of january 2022. we currently wait for a package now 350 quid from germany
and are realy eager to see what new charges will be brought foward. Soon as we
know ill update you mate to help you out. I mean, when you place an order and
the import, postage and fees are more than the order it kind of kills the happiness.
|
Wow..
|
|
| Author: | enig | | Posted: | Jan 5, 2022 14:27 | | Subject: | Re: Please add catalog description to gear 500599 | | Viewed: | 25 times | | Topic: | Catalog Requests | |
|
| In Catalog Requests, yorbrick writes:
| | In Catalog Requests, enig writes:
| | Please add extended description:
*******************************
First Edition Print - Illustration in Water Color for LEGO® Wooden Toy Elephant,
Circa 1937
Printed on premium paper with embossing.
25.5cm x 31.6cm (10.03" x 12.44")
Available exclusively as a VIP Reward for 650 points beginning in August 2019.
Between November 27 and November 30, 2020, the "cost" of this reward was reduced
to 325 points as part of a Black Friday / Cyber Monday promotion before returning
to the original 650 points. Beginning February 1, 2021, the "cost" of this reward
was reduced to 150 points in celebration of LEGO Patent Day.
*******************************
ADDITIONALLY
Currently it makes it look as if you're buying an actual watercolour item
from 1937
I propose a name change to:
First Edition Print - Illustration in Water Color for LEGO Wooden Toy Elephant,
Circa 1937 (2019)
|
It is in the gear / poster section, so should be fairly obvious you are getting
a poster and not a real toy of an elephant from 1937.
I'm fairly sure the naming of it here is exactly what LEGO called it. It
is no longer in my rewards centre, but "1st Edition of Wooden Duck Print, 1958"
is. It also has the same name in the brickset database, suggesting it is LEGO's
name for it.
If this one gets changed to a different name then so should others like
to make it clear you are getting a print and not a brochure in this case or an
original patent in some other cases. Although it is obvious (to me) that these
are prints based on their category.
And does it really need the full history of the VIP point costs for redemption?
No other VIP rewards have this information and someone would need to keep track
of the redemption costs (and the history of the redemption costs) of all VIP
gifts such as:
* | | 5005205 VIP Chrome Red Minifigure Key Chain with LEGO Logo Tile, Modified 3 x 2 Curved with Hole - Yellow Label
Gear: Key Chain |
They don't even get a note that they were VIP gifts, just like sets don't
get a note about which stores they were sold in or whether they were given away
with newspapers or magazines. Add to that that the costs (and the history of
the costs) of regular sets is not stored either, so why do it for VIP redemptions?
|
I see the name of the item has already been changed and the note added. Catmins
- thanks for the quick turnaround!
@yorbrick
1) You have misunderstood me. I don't think anyone looking at the listing
would think that they'll be getting an actual wooden Elephant? My issue was
in the description not being clear enough and leading to think that it is an
actual watercolour artwork from circa 1937. I still do not think
the naming as it is right now is clear enough:
LegoFirst Edition Print - Illustration in Water Color for LEGO Wooden Toy Elephant,
Circa 1937
Whenever such info is available - artwork is always displayed/listed with the
year or at least a general timeline for when it was/is thought to be conceived.
That kind of info is also most often listed at the very end. That's *exactly*
what we have right now and it is just not right. No matter how you look at it
in it's current form - the answer to the question 'Can this be misleading'
is 'yes'. This is not an opinion and it is not something debatable. What
is debatable is whether BL wants to have it this way or not. Hence my suggestion
to add an actual year of production of the print. If there was no year mentioned
in the description - we probably would not be talking about this.
2) Extended description - argument that other items do not have such info is
not an argument to not add it. Origins of the item are always interesting to
know, especially when it has something to do with art. As far as the MSRP/retail
price goes - the amount of points needed to redeem the item... also tells a story.
If the proposed description was an essay instead of a paragraph then yes, perhaps
it would be a good idea to see if it can be shortened but in this case I do not
really see a problem. Besides, the value of any random LEGO set sold at lego.com
can at least be ball-parked. While saying that 'this was available to redeem
for points' leaves you guessing about the amount of points required/relative
value at the time.
|
|
| Author: | enig | | Posted: | Jan 5, 2022 11:55 | | Subject: | Re: Selling from EU to Canada | | Viewed: | 37 times | | Topic: | Selling | |
|
| In Selling, enig writes:
| | In Selling, SezaR writes:
| | In Selling, LeeGo73 writes:
| | I working with a customer from Canada on a order, this will be the first time
for me shipping outside EU, so I have a question;
- Will BL take care/include of any tax/import duties during ordering process
and will BL include this in their monthly fee?
|
You need to fill out custom documents (CN23).
HS code: 9503.00
Description: Lego plastic toys
Quantity of item: 1
Value of item: for example 100 Euro (do not include shipping costs)
If you ship with PostNL, When the package arrives in Canada, custom officers
"may" charge the buyer 12% (* 100 Euro) + $9.95 CAD . In general they are busy
and let Toys go wiwthout any charge. By my experience, the change they charge
custom fees increase if
- the value of package is high
- the size of package
- the if package has full tracking (vs. no tracking)
|
It is normally CN22.
CN23 instead of CN23 is required only if the package is above 2kg and/or the
value exceeds.. I do not remember the exact amount. I think it is over 400 EUR
or something. Best to call your post office and ask.
DO NOT FILL CN23 "JUST IN CASE".
If the package lands into the hands of someone who does not know or simply could
not care less - your buyer may be hit by extraordinary exuberant processing fees,
several times higher compared to what they are for packages with CN22.
|
CN23 instead of CN22
What's wrong with me today :S
|
|
| Author: | enig | | Posted: | Jan 5, 2022 11:52 | | Subject: | Re: Please add catalog description to gear 5005997 | | Viewed: | 30 times | | Topic: | Catalog Requests | |
|
| In Catalog Requests, enig writes:
| | Please add extended description:
*******************************
First Edition Print - Illustration in Water Color for LEGO® Wooden Toy Elephant,
Circa 1937
Printed on premium paper with embossing.
25.5cm x 31.6cm (10.03" x 12.44")
Available exclusively as a VIP Reward for 650 points beginning in August 2019.
Between November 27 and November 30, 2020, the "cost" of this reward was reduced
to 325 points as part of a Black Friday / Cyber Monday promotion before returning
to the original 650 points. Beginning February 1, 2021, the "cost" of this reward
was reduced to 150 points in celebration of LEGO Patent Day.
*******************************
ADDITIONALLY
Currently it makes it look as if you're buying an actual watercolour item
from 1937
I propose a name change to:
First Edition Print - Illustration in Water Color for LEGO Wooden Toy Elephant,
Circa 1937 (2019)
Side-question. How does one post a gear-item inside the message? I am relatively
sure that it was possible to do previously. Did this feature got broken with
the addition of color attribute?
[g=500599]
[g=500599-1]
[gear=500599]
[gear=500599-1]
|
Oh. The correct gear ID is 5005997
/facepalm
|
|
| Author: | enig | | Posted: | Jan 5, 2022 11:49 | | Subject: | Re: Selling from EU to Canada | | Viewed: | 30 times | | Topic: | Selling | |
|
| In Selling, SezaR writes:
| | In Selling, LeeGo73 writes:
| | I working with a customer from Canada on a order, this will be the first time
for me shipping outside EU, so I have a question;
- Will BL take care/include of any tax/import duties during ordering process
and will BL include this in their monthly fee?
|
You need to fill out custom documents (CN23).
HS code: 9503.00
Description: Lego plastic toys
Quantity of item: 1
Value of item: for example 100 Euro (do not include shipping costs)
If you ship with PostNL, When the package arrives in Canada, custom officers
"may" charge the buyer 12% (* 100 Euro) + $9.95 CAD . In general they are busy
and let Toys go wiwthout any charge. By my experience, the change they charge
custom fees increase if
- the value of package is high
- the size of package
- the if package has full tracking (vs. no tracking)
|
It is normally CN22.
CN23 instead of CN23 is required only if the package is above 2kg and/or the
value exceeds.. I do not remember the exact amount. I think it is over 400 EUR
or something. Best to call your post office and ask.
DO NOT FILL CN23 "JUST IN CASE".
If the package lands into the hands of someone who does not know or simply could
not care less - your buyer may be hit by extraordinary exuberant processing fees,
several times higher compared to what they are for packages with CN22.
|
|
| Author: | enig | | Posted: | Jan 5, 2022 11:39 | | Subject: | Please add catalog description to gear 500599 | | Viewed: | 53 times | | Topic: | Catalog Requests | | For: | Catalog Associate | | Status: | Completed | |
|
| Please add extended description:
*******************************
First Edition Print - Illustration in Water Color for LEGO® Wooden Toy Elephant,
Circa 1937
Printed on premium paper with embossing.
25.5cm x 31.6cm (10.03" x 12.44")
Available exclusively as a VIP Reward for 650 points beginning in August 2019.
Between November 27 and November 30, 2020, the "cost" of this reward was reduced
to 325 points as part of a Black Friday / Cyber Monday promotion before returning
to the original 650 points. Beginning February 1, 2021, the "cost" of this reward
was reduced to 150 points in celebration of LEGO Patent Day.
*******************************
ADDITIONALLY
Currently it makes it look as if you're buying an actual watercolour item
from 1937
I propose a name change to:
First Edition Print - Illustration in Water Color for LEGO Wooden Toy Elephant,
Circa 1937 (2019)
Side-question. How does one post a gear-item inside the message? I am relatively
sure that it was possible to do previously. Did this feature got broken with
the addition of color attribute?
[g=500599]
[g=500599-1]
[gear=500599]
[gear=500599-1]
|
|
| Author: | enig | | Posted: | Dec 20, 2021 06:11 | | Subject: | Re: Не получается оплатить через PayPal | | Viewed: | 33 times | | Topic: | Buying | |
|
| In Buying, MockoNacko writes:
| | Всем привет! Никто не подскажет как решить проблему с оплатой через PayPal? Пробовал
с компьютера и с телефона, но без успеха
|
A common problem with Russian banks Ask your seller to manually create a PayPal
invoice from their PayPal account.
There are two ways to create a payment request by the seller.
1) 'Request Money' - this will NOT work
2) ';Create an invoice' - this should work
|
| Author: | enig | | Posted: | Dec 17, 2021 10:37 | | Subject: | Re: CANNOT PLACE ORDER CUSTOMER TOO | | Viewed: | 47 times | | Topic: | Technical Issues | |
|
| What a beautiful problem to have before the weekend on the busiest month of the
year
|
|
| Author: | enig | | Posted: | Nov 30, 2021 09:44 | | Subject: | Re: Packing slip or not? | | Viewed: | 47 times | | Topic: | Buying | |
|
| In Buying, Alico64 writes:
| | Hello everyone,
Just wanted to see what you are thinking about adding the packing slip/order
overview to a shipment. Do you prefer this as a buyer? Or are you typically verifying
your order with your tablet or laptop at the side?
Curious to see if the packing slip improves the buyer experience or not.
Cheers,
Arnold
|
A hard no from me. As a buyer I discard them without even looking and it saddens
me every time when I find it included. Just a waste of resources, incl extra
shipping weight. Eve if it does not increase shipping costs it still is an additional
weight.
Imagine we would cut 5% of weight from ALL the consumer shipping/packages.
As a seller - in cases when a buyer needs it I am more than happy to print it
out. It happened a grand total of... once. Other than that - even if a fair percentage
of buyers would prefer to get it, I would still not include it unless specifically
asked. I understand the convenience of having a printed copy, but you would have
a hard time selling me the idea that it warrants the unnecessary waste.
|
|
| Author: | enig | | Posted: | Nov 30, 2021 08:44 | | Subject: | Re: EU Distance selling - More Bugs | | Viewed: | 60 times | | Topic: | Administrative | |
|
| In Administrative, Stellar writes:
| | | | This message will be sent via email to all sellers at the beginning of next week.
Please add any questions about this feature (along with any bug reports) to this
thread.
|
Bugs:
1. VAT is not calculated correctly. An item can't cost the same for a buyer
in Germany than a buyer in Hungary.
100€ sold to Germany would be 15.97 (19% VAT) leaving the seller 84.03 net
100€ sold to Spain would be 17.36 (21% VAT) leaving the seller 82.64 net
100€ sold to Hungary would be 21.26 (27% VAT) leaving the seller 78.74 net
The price of items should be calculated like this: (SellerListPrice/SellerVAT)*BuyerVAT
So for me it would be:
(100/1.21)*1.19 = 98.35 for German buyer
(100/1.21)*1.21 = 100 for Spanish buyer
(100/1.21)*1.27 = 104.96 for Hungary buyer
2. B2B transactions should be 0% VAT. As of now this is not possible because
when enabling the OSS the checkbox for VAT is disabled.
Just not disable it and we are good to work. VAT is responsibility of the seller.
These bugs are not suggestions, these are facts of how business work in Europe.
Thanks,
Sergio
Stellar Bricks
|
In regards to the visible prices for end-users in countries with different VAT
rates - I gave a call to my tax helpline and their answer was that Lithuanian
Tax Law does not state that the end-price must be the same. To me it was
explained that I can apply the OSS taxing in either way and that it is solely
up to me to decide how I wish to apply it. However. It was made clear that this
answer is strictly from the point of view of Tax Law. NOT from Consumer Law point
of view. They could not comment on the latter.
Thought this distinction should be made so to not confuse what exactly we are
discussing/complaining.
Point being - if I enable it, I will be fine from the VAT Law point of view.
Not sure about other types of law or regulations.
Now on to the bugs. First I would like to congratulate whoever was working on
the layout. You had one job to do and you butchered it. If you do not see why
- I honestly could not be bothered to explain but in all the seriousness - you
should be politely but rather strongly encouraged to do everyone a favour and
seek job opportunities elsewhere. Yes I am cranky today.
Layout issues aside - the form does not accept a valid OSS number. It spits out
the 'Please enter OSS number using only valid characters, letters and numbers.'.
You need to add a space to the allowed character pool. My VAT ID is LT100013393316
and my OSS number is LT 100013393316.
|
|
| Author: | enig | | Posted: | Oct 29, 2021 07:45 | | Subject: | Re: Was order successfully delivered ? | | Viewed: | 42 times | | Topic: | Suggestions | |
|
| In Suggestions, cosmicray writes:
| | Please add a metric, that would track per buyer (and seller), the success/failure
rate, of orders being delivered as intended. This is different from Feedback,
as it implies no blame to the buyer (or to the seller) but would help to indicate
which buyers (or sellers) are having order delivery issues.
The information would only be available to the two parties involved in a transaction
(and obviously to the Problem Help Desk). This metric only applies to order delivery,
and not to order accuracy.
Nita Rae
|
Sellers/buyers getting punished by the screw-ups of the postal service? No.....
|
|
| Author: | enig | | Posted: | Oct 27, 2021 12:14 | | Subject: | Re: Free Shipping | | Viewed: | 18 times | | Topic: | Shipping | |
|
| In Shipping, ihave36paws writes:
| | I am trying to put in free shipping for instant invoicing which would be under
the price band.
I have instant invoicing and I don't want that to change. When I put in
the Free Shipping for $50.00 order under the Price Band it whipped out my weight
band that I had set for all of the weights. Only one order made it through before
I caught it so it wasn't to bad.
I really want to set up both if that is possible. Does anyone know how to
do that?
|
You can create a new shipping method altogether and make it price-band. At the
checkout it will only become visible once the set amount is met.
|
|
| Author: | enig | | Posted: | Oct 8, 2021 08:56 | | Subject: | Can a buyer re-post FB if it was removed? | | Viewed: | 116 times | | Topic: | Help | |
|
| Dealing with a 1 / 10.000 situation. Literally.
Can a buyer re-post *any* FB if it gets removed by the administration? I am fuming
right now, do not have it in me to search for an answer in the forum..
Thank you.
|
|
| Author: | enig | | Posted: | Aug 26, 2021 18:43 | | Subject: | Re: What is your favorite part of selling Lego? | | Viewed: | 47 times | | Topic: | Selling | |
|
| In Selling, mjsheller writes:
| | I am interested in hearing from Sellers, what is your favorite part of being
in the Lego business? Is it finding a great bulk buy? Sorting? Cataloging, pulling
orders or shipping the goods out the door?
My favorite part of owning a store is dumping onto the table the latest bucket
of bulk Lego and sorting through and gathering similar items. I would happily
just do that and someone else could inventory it and sell it. Sorting is definitely
my favorite and I am just happy as can be when I come across a part I have never
seen before and look on BL what it is and how it is used.
|
Pulling orders. Although I do not really get to do it any more..
For one - I am one of those 'maybe let's not throw this random useless
trinket out, someone sometime some-place might have a use for it' type of
individual. I would make a damn hood hoarder. And perhaps I will.. once the lights
start fading away
I have also always been fascinated by the stock market and LEGO parts market
is in many ways similar. It is very pleasing to see how some investments and
pricing strategies pay-out in the long-run.
The two points above enable me to be the place where builders and other buyer
types come to get the pieces they want/need. I like to imagine what type of build
the parts are going to be used for, and also - it is very fun to see or to
try and figure out which exact piece or a combination of parts brought the customer
in. Supplying parts for a build or a collection makes you feel as you are a part
of it. Be it a MOC, a set being reconstructed, a huge project, or whatever else.
Every now and then someone shows up with a burning order where the pieces are
needed yesterday because the project needs saving and my store is the
only one in the entire world having the pieces in need. When the buyer is at
the other side of the planet and shipping cost is not even a question. It feels
very good to be able to help in situations like that. It makes it feel that what
I do - matters.
Also worth mentioning - in many businesses.... you will only ever hear from your
customer if there is an issue. With LEGO it is.. a bit different. Talking with
fellow LEGO enthusiasts is something that I enjoy a lot as well.
|
|
| Author: | enig | | Posted: | Aug 18, 2021 09:51 | | Subject: | Re: Override Shipping | | Viewed: | 28 times | | Topic: | Help | |
|
| In Help, kid_dadeo writes:
| | Can you override the shipping standard for a specific item you have for sale
in your store? So that one item will only ship a certain way and price?
|
In your inventory page for the item you can set the Pkg type: to 'Manual
Only'
|
|
|
| Author: | enig | | Posted: | Jul 9, 2021 10:47 | | Subject: | Re: Sellers Tools ????? | | Viewed: | 57 times | | Topic: | General | |
|
| * Allow multiple VAT percentages *and* to exclude certain items from VAT all-together.
In many countries different product categories have different VAT% than the standard
rate
I.e. Printed Media ; Used goods ; Clothing/footwear
* Re-work lot consolidating when uploading inventory. I have not tested it to
see what exactly is going on, but if you have multiple lots of the same item
it seems that consolidating defaults to the smallest lot ID. Even if there already
is a newer bulk-lot and even if it matches the bulk-size
|
|
| Author: | enig | | Posted: | Jun 17, 2021 10:14 | | Subject: | USPS issues | | Viewed: | 110 times | | Topic: | General | |
|
| By a pure chance from a channel that I occasionally watch - a short video about
USPS happenings lately. Maybe it will be of a little help/insight for some:
https://www.youtube.com/watch?v=2QSwjfRvw3o
|
|
| Author: | enig | | Posted: | Jun 15, 2021 11:28 | | Subject: | Re: Looking for a little help in Germany | | Viewed: | 68 times | | Topic: | Off Topic | |
|
| In Off Topic, legomaster100 writes:
| | In Off Topic, enig writes:
| | This is as off-topic as it gets, but I need a bit of help. I am looking to purchase
a pair of speakers that are, unfortunately, very rare in Europe. A pair has recently
popped-up in Germany.
I have written to the seller but in all likelihood I might get dismissed as just
another random attempt at a scam
The price is very good so I am afraid to lose this. A similar pair got sold in
Norway in just a couple days and for more money.
Just need help to get me and the seller talking, the ad is on ebay-kleinanzeige
Would appreciate this a lot
|
what sneakers?
|
Not sneakers
|
|
| Author: | enig | | Posted: | Jun 15, 2021 11:19 | | Subject: | Looking for a little help in Germany | | Viewed: | 134 times | | Topic: | Off Topic | |
|
| This is as off-topic as it gets, but I need a bit of help. I am looking to purchase
a pair of speakers that are, unfortunately, very rare in Europe. A pair has recently
popped-up in Germany.
I have written to the seller but in all likelihood I might get dismissed as just
another random attempt at a scam
The price is very good so I am afraid to lose this. A similar pair got sold in
Norway in just a couple days and for more money.
Just need help to get me and the seller talking, the ad is on ebay-kleinanzeige
Would appreciate this a lot
|
|
| Author: | enig | | Posted: | Jun 13, 2021 10:53 | | Subject: | Re: Bitcoin, how would it work with VAT or ST ? | | Viewed: | 45 times | | Topic: | Payment Methods | |
|
| In Payment Methods, cosmicray writes:
| | Up until now, I have not ventured into the world of crypto, either sending, receiving,
or investing. Something this morning got my attention, and makes me wonder if
the time has arrived.
I live in a small rural north Florida community. Agriculture is big here. There
is a significant Latino community, many who work in agriculture, and many who
send remittances to their families. Up until now, that has been done via Western
Union. This morning, I happened to visit a local grocery store (which has a WU
terminal), and there sitting next to front door, is a Bitcoin (BTC) ATM. I get
why it's there. But this is the same store where I once received WU payments
for BrickLink orders. So BTC is now being treated on the same level as WU.
That leads to my question ... How could BTC payments (which are offsite) be handled
by BL, to account for VAT or Sales Tax collection ? I don't believe that
BL is getting involved with offsite payments, other than denying the ability
for buyers to use offsite for those states where BL is collecting/remitting sales
tax.
This is not purely a question concerning cross-border transactions. With Florida
about to become an implemented state for sales tax via BL, this would concern
both domestic buyers and international ones. Remember, some of those same agricultural
workers, might prefer to orders toys and pay with BTC. Sooner or later this bridge
has to be crossed.
Older threads that touched on this subject ...
https://www.bricklink.com/message.asp?ID=1030130
https://www.bricklink.com/message.asp?ID=780377
https://www.bricklink.com/message.asp?ID=643205
https://www.bricklink.com/message.asp?ID=1267299
https://www.bricklink.com/message.asp?ID=1128576
https://www.bricklink.com/message.asp?ID=1258621
Nita Rae
|
In regards to Crypto - my payment processor has recently issued a notice that
they no longer support transactions to buy/sell cryptocurrencies. I can't
remember if it was regarding all or just BTC.. but that's not terribly important
here. What's important is the fact itself.
Other thing - back when BL was bought by our Korean friend - BL was actually
looking into the possibilities of escrowing off-site transactions (IBAN). I assume
the idea got dropped once it was realized that this service is not going to be
provided for free. Keeping this in mind - I would keep my expectations reserved
in expecting BL to address our wishes in having more payment solutions available.
|
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Lithuania, Panevėžys
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