Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | TheBrickGuys  | | Posted: | Jan 25, 2024 10:51 | | Subject: | Re: Package returned | | Viewed: | 26 times | | Topic: | Problem Order | |
| In Problem Order, takisdoc writes:
| | Hi everyone! I placed an order tο a seller for some pieces (145€ worth) and he
sent it to me but due to a mistake made by DHL the package was returned to him
and was never delivered to me. Since I discovered this, I tried contacting him
many time offering to pay again for the postage to send it back ( I know he received,
I had a new tracking number from DHL) but no answer. Should I open a case with
PayPal? I’ve tried with 5 emails and even in his language but no reply!
|
Just to be clear, did you send any messages thru BrickLink? The reason I ask
is because some sellers dont respond to emails but will respond to BrickLink
messages.
Jim
|
| Author: | TheBrickGuys | | Posted: | Jan 22, 2024 11:31 | | Subject: | Re: Customer won’t reply to messages | | Viewed: | 32 times | | Topic: | Help | |
| | +1 |
| Author: | TheBrickGuys | | Posted: | Jan 17, 2024 14:23 | | Subject: | Re: Pleased with builds | | Viewed: | 40 times | | Topic: | General | |
| In General, zorbanj writes:
| | The looseness of the connections worsens over time and the petals become a bit
droopy.
In General, Stuart9 writes:
| | Haven’t built anything for some time but decided to build some flower based sets
for my wife.
She doesn’t like cut flowers, they die and she can’t stand the feeling of them
and the slime you sometimes get in the vase.
Not a fan of dried flowers or fake flowers, so the logical thing to me is Lego
based. 
Just built 10313, 10311 and 10280 in that order, love the result.
The only minor criticism is that some connections were a little loose, however
they worked
|
|
You could use superglue.
Oh crap, now I will banned on the forums 
Jim
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| Author: | TheBrickGuys | | Posted: | Jan 16, 2024 22:31 | | Subject: | Re: BrickStore database issue. | | Viewed: | 40 times | | Topic: | Related Software | |
| In Related Software, sandman writes:
| | In Related Software, TheBrickGuys writes:
| | When I open BrickStore and try to update the database I get a error message that
states "Could not load new database: download and decompress failed: Connection
timed out". Anyone else getting this message?
|
Everybody 
https://github.com/rgriebl/brickstore/issues/813#issuecomment-1894324647
TL;DR: The version doesn't matter - the datacenter hosting the server with
the database has routing problems. Nothing I can do about it, but should hopefully
be up and running again shortly.
|
Thanks for letting us know and as a side note: I just wanted to say THANK YOU
SO VERY MUCH!!! Thank you for keeping BrickStore up and running and constantly
making it better by adding more features. I really love and appreciate this software
(especially being able to update Remarks without needing to change anything else).
I cant imaging having a store on BrickLink without it.
To top it all off you offer it free of charge but for anyone interested, on BrickStore's
GitHub page there is a "Sponsor" link where we can help to keep BrickStore
going.
Again, thanks for keeping BrickStore going. Jim.
|
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| Author: | TheBrickGuys | | Posted: | Jan 16, 2024 13:42 | | Subject: | Re: BrickStore database issue. | | Viewed: | 34 times | | Topic: | Related Software | |
| Forgot to mention that I tried on 2 different computers. I downloaded the newest
version and still the database issue and I even tried installing an older version
of BrickStore to see if the older versions have the same problem and they do.
|
| Author: | TheBrickGuys | | Posted: | Jan 16, 2024 13:38 | | Subject: | BrickStore database issue. | | Viewed: | 157 times | | Topic: | Related Software | |
| When I open BrickStore and try to update the database I get a error message that
states "Could not load new database: download and decompress failed: Connection
timed out". Anyone else getting this message?
Jim.
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| Author: | TheBrickGuys | | Posted: | Jan 15, 2024 18:52 | | Subject: | Re: Sales | | Viewed: | 50 times | | Topic: | Help | |
| In Help, evjhaveri writes:
| | In Help, peregrinator writes:
| | In Help, evjhaveri writes:
| | How would I set up shipping costs for purchasing the label online? Would I use
request invoice? Do you know where the price chart for purchasing it online is?
Thank you
|
Sign up for Pirate Ship
Look at the prices on the USPS web site for Ground Advantage commercial
|
Thank you so much for your help! As we are both from New Jersey, would you be
able to send your shipping price table so I can gauge what prices are normal?
If you can, send it through my email. Thank you again
|
You can go to our store and look at our store terms, this will give you a good
idea of what to charge. You can copy and paste anything you want from our store
terms, we wont mind.
Another thing you should try is putting all your parts on sale at around 10 to
15% off. I noticed that all your prices are at the 6 month sales average which
is a good place to start but for a small starting store I think putting your
parts up at 10 to 15% off may really help. I know the closer we get to putting
our parts at 15% off the 6 month sales average the more sales our store receives.
Jim.
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| Author: | TheBrickGuys | | Posted: | Jan 9, 2024 22:37 | | Subject: | Re: Why are some allowed to stay in business? | | Viewed: | 88 times | | Topic: | General | |
| | | What would be your proposal for BL?
What action can I take if he is already on my stoplist? 
|
Well of course close all stores except ours!
But seriously. I know where your coming from because it really comes down to
where do you draw the line? Everyone will have a differing opinion on where that
line should be and once the line is drawn what happens when you, me, or anyone
else crosses that threshold by just one negative? No one would would want their
store to be closed down because of just that one feedback that causes us to cross
that threshold.
But when a store has at least a few thousand feedbacks for selling and 10% or
more of them are negative / neutrals, maybe an actual percentage should not automatically
close down their store but I think it would be good for BrickLink to examine
stores with a high percentage of bad feedbacks and first maybe give them a warning
to clean up their act and if after a certain period of time they dont change
then BL should consider further consequences.
Jim
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| Author: | TheBrickGuys | | Posted: | Jan 9, 2024 21:40 | | Subject: | Why are some allowed to stay in business? | | Viewed: | 248 times | | Topic: | General | |
| We have had our share of neutral and negative feedbacks - at total of 26 - but
how are some stores still allowed to do business? There is a store in Germany
with around 8850 total feedbacks but out of his 7151 feedbacks for selling he
has 393 negative / neutrals. This past year alone he has 503 positive but 48
negative / neutrals - that is almost 10%!! That means 1 out of every 10 customers
are getting bad service and how many more are getting bad service but are afraid
to leave a negative feedback out of fear of getting retaliatory feedback.
Sometimes when I stumble across a store with a really bad reputation, like the
one above, I am surprised that they are still allowed to keep their selling status.
Just a rant.
Jim
|
|
| Author: | TheBrickGuys | | Posted: | Jan 8, 2024 23:55 | | Subject: | Re: Keep yourself well apprised of value trends | | Viewed: | 76 times | | Topic: | Price Guide | |
| In Price Guide, popsicle writes:
| | I would back in the day, but stopped long ago. The example of this minifig's
value (especially as new) brings home the countless potential payoffs. By necessity,
we vendors budget what little time left to us beyond that of running the store.
Nonetheless, it was always deemed as time very well spent for me, staying appraised
of market values trends - Can be enjoyable too.
-popsicle
|
Back in the day, when you would take the time, besides just perusing the catalog
and price guides, how did you go about keeping up some of the market value trends
(I would be interested in knowing)?
Jim
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|
| Author: | TheBrickGuys | | Posted: | Jan 7, 2024 18:08 | | Subject: | Re: Have to pay VAT twice. What can be done? | | Viewed: | 47 times | | Topic: | Taxes | |
| In Taxes, udenbricks writes:
| | In Taxes, Poncke writes:
| | I am in Ireland. Ordered from Indonesia, BL took the VAT on placing the order.
I told the seller to add a VAT invoice on the package to prevent double VAT.
Just got the email from customs, telling me to pay VAT otherwise the package
goes back to Indonesia.
I cannot check what the seller has done until I have the package. And as a private
individual I have no option to claim back VAT from Irish Revenue.
Any advice welcome, thanks.
|
Maybe this is the solution:
You told the seller to add a VAT invoice.
Maybe it would have been better to ask for "The" VAT invoice.
So just ask your seller to download the Invoice on top of his order page. (see
example)
Let him send it electronicaly to you, you can send it to the customs.
I hope this helps.
Please let us know if this is good
|
The Order Summery line also has an "IOSS No" link for orders that require
the IOSS number to be electronically transmitted when purchasing postage online.
Here is what the popup window shows when you click on the link:
The IOSS link shows the following info in a popup window when opened:
BrickLink IOSS number: XXXXXXXXXXX
You must share BrickLink’s IOSS number directly with your shipping carrier so
that the shipping carrier can submit this information electronically. This helps
to ensure that the buyer will not be charged VAT twice.
You MUST NOT use BrickLink’s IOSS number for any other purpose and NEVER write
this number on your packages.
Note: Always double-check this process with your local shipping carrier as the
process may vary. Some shipping carriers cannot accept or submit IOSS numbers
in post office locations, so you may only be able to do this online. If your
carrier cannot transmit our IOSS number electronically, the buyer could be charged
VAT a second time.
Visit the EU marketplace help page to learn more about the IOSS number.
As far as I know the IOSS link will always show up on orders that require the
IOSS number.
Jim.
|
|
| Author: | TheBrickGuys | | Posted: | Dec 29, 2023 16:23 | | Subject: | Re: Where do the bricks come from? | | Viewed: | 51 times | | Topic: | General | |
| In General, wildchicken13 writes:
| | In General, TheBrickGuys writes:
| | If you do the math based on some stores then you can easily determine that their
are some stores that are not getting the bulk of their bricks from sets. As an
example, there is a store that has over 38,000 1x2 black bricks, 38,000 1x2 trans
clear bricks, 20,000 2x2 black bricks, 18,000 2x4 red bricks, 15,000 2x4 black
bricks and their store only has a total of 308 lots of different parts. Their
are many stores that have way to may bricks to be getting them from sets. Heck,
there is a store that has 317,863 2x2 black bricks.
Some of these stores with really high brick counts have to be getting their bricks
from someplace else then just breaking down sets, especially when you look at
the rest of their inventories and see that they do not have large qty's of
all the other parts that they should have by breaking down such large number
of sets.
Jim
|
That's just what they have for sale, not necessarily their entire inventory.
https://www.bricklink.com/message.asp?ID=1366780
https://www.bricklink.com/message.asp?ID=1420528
|
And I would LOVE to be the owner of one of the examples you linked to!! I would
Never have to hunt for another Lego set on clearance again (even though I do
love a good Lego clearance hunt).
|
|
| Author: | TheBrickGuys | | Posted: | Dec 29, 2023 11:31 | | Subject: | Re: Where do the bricks come from? | | Viewed: | 68 times | | Topic: | General | |
| In General, helge writes:
| | In General, Hm79 writes:
| | Buying bricks directly from lego.com is quite expensive, the price of the sets
is not cheap at all, so it is not feasible to separate them... 😜hmmmm
|
Instead of just stating that something is impossible; do the math.
And: those who part out sets at a sizable scale does not buy from lego.com...
|
If you do the math based on some stores then you can easily determine that their
are some stores that are not getting the bulk of their bricks from sets. As an
example, there is a store that has over 38,000 1x2 black bricks, 38,000 1x2 trans
clear bricks, 20,000 2x2 black bricks, 18,000 2x4 red bricks, 15,000 2x4 black
bricks and their store only has a total of 308 lots of different parts. Their
are many stores that have way to may bricks to be getting them from sets. Heck,
there is a store that has 317,863 2x2 black bricks.
Some of these stores with really high brick counts have to be getting their bricks
from someplace else then just breaking down sets, especially when you look at
the rest of their inventories and see that they do not have large qty's of
all the other parts that they should have by breaking down such large number
of sets.
Jim
|
|
| Author: | TheBrickGuys | | Posted: | Dec 28, 2023 21:13 | | Subject: | Re: LEGO Replay, a new Lego “charity” | | Viewed: | 29 times | | Topic: | Media | |
| In Media, Nubs_Select writes:
WOOOOOOW, it is working. They have already received and then reused / replaying
with over 543 tons of Lego!
Jim
|
|
| Author: | TheBrickGuys | | Posted: | Dec 22, 2023 13:38 | | Subject: | Re: Shipstation override | | Viewed: | 40 times | | Topic: | Shipping | |
| In Shipping, Ziegelmeister writes:
| | I'm not sure if this is a big deal or not. While trying to purchase standard
first class postage this week, it's been printing out ground advantage labels.
Allegedly they both take the same amount of time to deliver.
Not sure if any other US based stores are experiencing this and/or if it's
been an issue.
|
First Class mail is still in use but only for letters but not packages (ground
advantage).
Jim.
|
| Author: | TheBrickGuys | | Posted: | Dec 19, 2023 12:05 | | Subject: | Re: Sales low? | | Viewed: | 77 times | | Topic: | General | |
| In General, SezaR writes:
| | I was used in have many sales in Nov. and Dec but not this year.
Are sales low for others?
If so, does it have to do with November 3rd incident?
|
Maybe it has to do with what country you are selling in? Our sales in parts have
been really good for the past few months.
|
|
| Author: | TheBrickGuys | | Posted: | Dec 12, 2023 20:43 | | Subject: | Re: Problem with verification | | Viewed: | 58 times | | Topic: | Problem | |
| In Problem, L79M writes:
| | In Problem, L79M writes:
Just double checked my store is still closed awaiting verification been 8 days
now
|
Do you mean that it has been 8 days sense you applied? If so, then you will most
likely have to wait a while longer. I think I remember some comments from admin
that because of the back log that it can take at least a few weeks.
As a side thought, maybe some others here that have read these posts and have
recently been approved to open your own store can comment on how long the process
took to finally get approved.
Jim
|
|
| Author: | TheBrickGuys | | Posted: | Dec 9, 2023 21:44 | | Subject: | Re: Is this a fake pin? | | Viewed: | 77 times | | Topic: | General | |
| In General, randyf writes:
| | In General, Yosemitesam writes:
| | Hello people,
I am checking a recently bought set and it has 2 fake lego parts.
Now I'm checking the blue pins, it has 3 versions in it.
I recon the left one is fake but I'm not sure.
Does anyone know?
Regards,
Sam
|
Yes, it is a clone brand part. The LEGO versions of the part never have the pin
slots line up with the slots in the main body of the part.
Cheers,
Randy
|
Good to know.
Jim
|
|
| Author: | TheBrickGuys | | Posted: | Dec 9, 2023 21:37 | | Subject: | Re: Requirments for new sellers | | Viewed: | 66 times | | Topic: | Suggestions | |
| In Suggestions, cosmicray writes:
| | In Suggestions, yorbrick writes:
| | In Suggestions, TallyToyBricks writes:
| | I voted yes, not because this is the best solution, but there needs to be some
solution. If buyers don't trust the marketplace, eventually sales decline.
BrickLink needs a high enough bar to limit scammers, but low enough to allow
legitimate new sellers. The current bar is way too low.
Maybe, a staggered sales limit for new stores (Ebay model); month 1 limit sales
to $250, then month 2 to $350, etc. BrickLink has the data to optimize the sales
limits.
If you can delay the amount of time scammers need to wait for their payday, you
limit the number of scammers. Additionally, any that are using fraudulent Bank
Accounts/PayPal/Credit Cards will probably be discovered within 3 months. Basically,
let the Trust and Security Departments of large financial institutions weed out
the bad actors.
|
I agree something must be done, but an issue with this is that a scammer sets
up multiple accounts and let's them sit for a few months.
|
You are absolutely correct. This (and thank you) opens up the topic of small/medium/large
sellers. Most of the problems seen here are not from small sellers selling cheap
parts, it's always someone trying to make the maximum money as fast as possible,
before the game is up. The current problem (L and N) may well involve many thousands
of dollars.
Where we end up is, a small seller needs very little vetting and identity checking.
A large seller, or anyone stacking their store up with lots of high ticket desirable
sets, needs a laser focused identity check and proof of inventory. Any seller
account moving up the ladder, regardless of the day they apply, or several months
down the road, should cause that check to be done. This is as more about allowing
the limited resources on the admin team to be applied to where the problems occur.
Nita Rae
|
I think your proposal are excellent. Probably over 95% of new legitimate beginning
sellers would not sell more then $250.00 worth of Lego in their first couple
of months. In fact, most new stores would probably be thrilled to make that much
and more importantly, most scammers wouldn't even want to waste their time
for $250.00.
I also think your ideas on vetting sellers who want to sell high ticket items
would also be important and would dissuade most scammers from even wanting to
go thru the vetting process.
Great ideas!! I hope BrickLink will seriously consider them.
Jim
|
|
| Author: | TheBrickGuys | | Posted: | Dec 7, 2023 11:12 | | Subject: | Re: Should I accept a prepaid level from buyer? | | Viewed: | 33 times | | Topic: | Help | |
| In Help, Nubs_Select writes:
| | I mean after about 10k shipments across sites I’ve had exactly 1 case opened
against me which I won so it’s not really much of a concern
|
Same here. Out of all the orders we have received only a couple went bad and
we just went ahead and approved the refund for missing packages.
Because our postage software uses PayPal's addresses we use those but we
always do a quick compare to make sure they are the same but not not because
about worrying about scams, we just want to make sue the order is shipped to
where the customer wants it to be shipped to. When the addresses differ we just
contact the buyer and ask which address they want the order shipped to. This
has happened just a handful of times and when we shipped it to a different address
then what is on PayPal it has never caused any problems or chargebacks.
Jim
|
|
| Author: | TheBrickGuys | | Posted: | Nov 26, 2023 11:39 | | Subject: | Re: Can I list these? | | Viewed: | 60 times | | Topic: | Selling | |
| In Selling, Nubs_Select writes:
| | I recently purchased some lego from a long time lego seller (local) and included
was a whole bunch of torsos with a variety of different colour arms and hands
(all in about 100ish torsos) mixed in were some and which
don't exist in those colours as is. I cant be 100% certain but they don't
seem to have had a print wiped off. i remember a while ago there was a big thing
about some parts in unofficial things like this couldn't be sold as they
were stolen from lego but to the best of my knowledge these are from long before
that was a thing so i wasn't sure if I was allowed to list them on bricklink
or not as many of those listings were taken down and similar
19x Flat Silver torsos
15x Olive Green torsos
|
I dont see why not considering they are for sale, and have been sold here, so
BL definitely allows them to be sold in those colors.
Jim
|
|
| Author: | TheBrickGuys | | Posted: | Nov 25, 2023 23:09 | | Subject: | Re: How should I list these? | | Viewed: | 40 times | | Topic: | Help | |
| In Help, The_Boyz_Bricks writes:
I think you are right and looking at the picture, it looks like your parts are
in the same type of bags so I would say that you could probably sell them as
new if you wanted to as long as you look at them really well to make sure they
dont have any dings on any edges or scratches on any of the flat surfaces.
Jim.
|
|
| Author: | TheBrickGuys | | Posted: | Nov 21, 2023 22:08 | | Subject: | Re: File an order | | Viewed: | 40 times | | Topic: | Help | |
| In Help, Adrienhb writes:
| | | | Sorry, to clarify, order items are purged, you should still be able to get an
overview of the old ones (try Download).
|
Ok thanks. I'll keep a copy.
But you mentioned an app. Is there an app to use Bricklink on iOS ?
|
For windows you can use BrickStore. A fantastic program!! Indispensable if you
are a seller.
Jim
|
|
| Author: | TheBrickGuys | | Posted: | Nov 19, 2023 17:14 | | Subject: | Re: Wanted: Breaking Bad build instructions | | Viewed: | 51 times | | Topic: | Searching | |
| In Searching, 1001bricks writes:
| | | | | | i guess i'll jump the shark here...
item # 52
*facepalm
|
Where?? item 52??? I guess im being thick, but no idea where you mean.
|
Please ignore; nobody knows what that means.
Apart this, it's an interesting quest!
I guess you may use/learn studio, and build it yourself starting from this "compatible"
set (erm erm).
|
a Compatible set is probably the best option,I don’t imagine Lego will be coming
out anytime soon with a drivable meth lab.
Jim
|
|
| Author: | TheBrickGuys | | Posted: | Nov 18, 2023 17:03 | | Subject: | Re: 1 year selling on Bricklink!! | | Viewed: | 55 times | | Topic: | Announce | |
| In Announce, The_Boyz_Bricks writes:
| | We have now been selling on Bricklink for 1 year!!
A big thanks to all our buyers and sellers that helped us get to where we are
today!!
|
Congratulations!
I think the best feeling you get from selling. Is from the very first sale you
get and the first out of country sale. I would say that they are the most memorable
ones but I can’t remember either ones, I just know that they were the ones that
felt the best.
And don’t forget to also celebrate with what my dog Really loves - grape licorice
and milk duds!! His most bestest snacks.
Jim.
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