Discussion Forum: Messages by Dino (479)
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 Author: Dino View Messages Posted By Dino
 Posted: Jan 2, 2024 11:52
 Subject: Re: set 1702 instruction entry is missing
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 Topic: Catalog
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In Catalog, Turez writes:
  In Catalog, MaciejK80 writes:
  set 1702 instruction entry is missing

https://www.bricklink.com/v2/catalog/catalogitem.page?S=1702-1&name=Fire%20Fighter%204%20x%204&category=%5BTown%5D%5BClassic%20Town%5D%5BFire%5D#T=I

This is part of set 1722. The instructions are listed under that entry.
 
Instruction No: 1722  Name: Rescue / Ice Planet Combo Pack
* 
1722-1 Rescue / Ice Planet Combo Pack
Instructions: Value Packs

Jonas,

wenn du nach dem Set mit der Setnummer suchst, fehlt der link zu der Bauanleitung.

Gruß
Werner
 Author: Dino View Messages Posted By Dino
 Posted: Jan 2, 2024 11:47
 Subject: Re: Identify card sheet
 Viewed: 38 times
 Topic: Help
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In Help, metrob writes:
  Hello,
I found this card sheet, but I could not find any of the photos from postcards
here. Are these even postcards or something else? Should I add this as a gear?

 
Gear No: pcLB097  Name: Postcard - Legoland Parks, Legoland Billund - Leporello Book of 12 Cards
* 
pcLB097 Postcard - Legoland Parks, Legoland Billund - Leporello Book of 12 Cards
Gear: Card, Postcard: LEGOLAND Parks
 Author: Dino View Messages Posted By Dino
 Posted: Dec 31, 2023 05:40
 Subject: Re: Account email adress
 Viewed: 39 times
 Topic: General
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In General, Messac35 writes:
  Hi,
I want to change my account email adress, is it possible ? And How to proceed
?
Regards.
Isabelle (FR)


https://www.bricklink.com/pref_general.asp?rD=Y
 Author: Dino View Messages Posted By Dino
 Posted: Dec 22, 2023 19:14
 Subject: Re: Eine Bestellung stornieren
 Viewed: 26 times
 Topic: Buying
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In Buying, Benjamin1977 writes:
  Wie kann ich eine Bestellung rückgängig machen?

Du kannst den Verkäufer bitten, die Bestellung zu stornieren.
 Author: Dino View Messages Posted By Dino
 Posted: Dec 17, 2023 15:40
 Subject: Re: Proof of postage but not arrived
 Viewed: 30 times
 Topic: Help
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In Help, Nikmate writes:
  Hi,

Can you help? What is the procedure when a buyer says the items have not arrived
but I have proof of postage? My buyer is asking for a refund.

Do I refund or do I wait for result from postal service and then refund?

I cannot find a procedure in seller help. My buyer says I have a contract with
him and I have a contract with the postal service. He feels I should refund him
and then wait for refund from postal service.

Any advice is greatly appreciated.

Kind regards,

Nick


I would wait for result from postal service.
 Author: Dino View Messages Posted By Dino
 Posted: Dec 9, 2023 07:45
 Subject: Re: same parts, two entries in the catalog?
 Viewed: 38 times
 Topic: Catalog
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In Catalog, Nicolasamico37 writes:
  Hi,

I always see a difference between CENTER / CENTRE, depending surely where the
brick is given and the language of its country.

Nicolas


This has nothing to do with the respective language. You can get both versions
in Germany.
 Author: Dino View Messages Posted By Dino
 Posted: Dec 8, 2023 09:35
 Subject: Re: NSS nach Bricklink Error rückgängig
 Viewed: 58 times
 Topic: LANG Deutsch
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In LANG Deutsch, Rantanplan80 writes:

  Hallo Werner,
Danke für deine Antwort, aber leider ist es so geschehen.
Order am 30.08.
NSS am 13.09.

Am 29.11. Mail von Bricklink: Dear Rantanplan80,

Status of order xxx was changed from NSS to Pending by BrickLink Administration
on Nov 29, 2023 15:42.

Reason: (None)

Gruß, Gaby

Hallo Gaby,

ich würde einmal nachfragen, warum der Status geändert wurde. Ich bezweifle aber,
das du eine Antwort erhältst. Der NSS-Status hätte dich halt vor einer negativen
Bewertung geschützt. Jetzt bleibt Dir nur noch, sich mit dem Verkäufer direkt
auseinander zu setzen. Nach Abschluß, ob nun negativ oder positiv, würde ich
ebenfalls eine entsprechende Bewertung abgeben.
Beachte aber, das der Bewerter 30 Tage Zeit hat seine Bewertung zu ändern! Erst
danach ist sie nicht mehr zu ändern.

Gruß
Werner
 Author: Dino View Messages Posted By Dino
 Posted: Dec 8, 2023 07:59
 Subject: Re: NSS nach Bricklink Error rückgängig
 Viewed: 43 times
 Topic: LANG Deutsch
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In LANG Deutsch, Rantanplan80 writes:
  Hallo Leute.

Im August habe ich bei einem deutschen Händler eine Bestellung aufgegeben und
via PayPal onsite bezahlt.
Der Händler klickte am darauffolgenden Sonntag auf shipped.
Eine Woche später bat ich um die Sendungsnummer und bekam die Antwort, dass es
keine Sendungsnummer gäbe. Der Händler schrieb, er würde bei der Post nachfragen.
Auf erneute Kontaktaufnahme antwortete er mir, dass ihm die Post gesagt habe
es würde noch dauern, bis es Infos gäbe.
Nach einer weiteren Woche eröffnete ich einen PayPal Fall und bei Bricklink NSS.
Daraufhin gab der Händler bei PayPal eine Sendungsnummer an, die lt Datum nicht
zu meiner Bestellung passte und aus der keine Zustellung hervorging.
PayPal erstattete mir daraufhin Geld.
Kurze Zeit später schrieb mir der Händler Beleidigungen per eMail auf die ich
nicht reagiert habe.
NSS war nun auch bei Bricklink längst abgeschlossen und die Sache für mich erledigt.

Nach dem Hacker Vorfall bei Bricklink wurde nun der NSS entfernt, der Händler
hat die Bestellung als packed markiert und mich negativ bewertet.
Wie verhalte ich mich nun?

Gruß und danke vorab für Euren Rat.


Hallo,

Bricklink wird dir hierbei nicht helfen. Ich glaube auch nicht, das der NSS entfernt
wurde. Wahrscheinlicher dürfte sein, daß der Verkäufer einen "Versandnachweis"
vorgelegt hat. Du kannst dich nur mit dem Verkäufer in Verbindung setzen und
ihn bitten die Bewertung zurückzunehmen. Mit deiner eigenen Bewertung würde ich
warten bis alles erledigt ist.

Viel Glück
Werner
 Author: Dino View Messages Posted By Dino
 Posted: Dec 6, 2023 17:48
 Subject: Re: Just got a bill for $1.71 from 2017?
 Viewed: 53 times
 Topic: Technical Issues
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In Technical Issues, Nubs_Select writes:
  part of that may be with the site being laggy for a little while but as for the
fee part it seems bricklink has sent out payment invoices to many people who
haven't sold in years even if the account balance is very low.


I would say that these claims are time-barred, at least in Europe. Maybe not
in the USA. Bricklink would do well to refrain from making such claims.
 Author: Dino View Messages Posted By Dino
 Posted: Dec 6, 2023 06:55
 Subject: Re: Information on some Watches
 Viewed: 34 times
 Topic: Catalog Identification
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In Catalog Identification, Stellar writes:
  
The strange thing is that the figure of the exo force is assembled with a stormtrooper
torso, but the box is sealed as seen in the other images, also the watch parts
are different from the EXOWP.


I would say the set is customized. You can open the top lid of this packaging.
It is not sealed.
 Author: Dino View Messages Posted By Dino
 Posted: Dec 5, 2023 14:01
 Subject: Re: Information on some Watches
 Viewed: 32 times
 Topic: Catalog Identification
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In Catalog Identification, Stellar writes:
  Link to images as BL throws a 403:

https://imgur.com/a/4rlUVmn

Just could identify these two:

 
Gear No: EXOWP  Name: Watch Set, Exo-Force
* 
EXOWP Watch Set, Exo-Force
Gear: Watch: Exo-Force
 
Gear No: W003  Name: Watch Set, LEGO Brick Print Fabric
* 
W003 Watch Set, LEGO Brick Print Fabric
Gear: Watch


It's not EXOWP!
 Author: Dino View Messages Posted By Dino
 Posted: Dec 5, 2023 11:11
 Subject: Re: Watch out for scam buyer: teresaleese
 Viewed: 80 times
 Topic: Problem Order
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In Problem Order, casper06 writes:
  Hi,

This buyer chose to have his order shipped cheaply with no tracking. I offer
several methods to suit my buyer's preferences.

Then proceeded to make a PayPal claim that seller didn't provide tracking
info

Beware!!! teresaleese


Casper
Casper's Shop

This is a normal procedure for buyers. They want cheap shipping, but pay with
Paypal, which requires the seller to provide proof of delivery. That's why
I never ship without proof when paying via PayPal. The only exception is buyers
who have bought from me several times.
 Author: Dino View Messages Posted By Dino
 Posted: Dec 5, 2023 04:30
 Subject: Re: Custom item
 Viewed: 35 times
 Topic: Selling
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In Selling, DK_BrickStore writes:
  Hi

Is it allowed to upload a custom item, and sell it as a preorder? So customers
can make an order now and reserve a set, and then it will be shipped within a
time after orders have been placed.

Only Bricklink itself can do this. They don't trust the community. Only the
money in their bank account.
 Author: Dino View Messages Posted By Dino
 Posted: Nov 30, 2023 03:40
 Subject: Re: Refund done but still in Status Paid
 Viewed: 24 times
 Topic: Selling
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In Selling, LUKAZZOTTI writes:
  Hey guys,

i am pretty new as a seller on Bricklink and i have the Problem, that one customer
bought a Set but did that by accident. I refunded the Set but now the status
of our transaction is still at "Paid", should i just switch it to complete?
Or do i have to do something else the close that case and get my Set back to
my Inventory?

Thank you for your help

Best Regards
Max

Hallo Max,

hast du den Betrag über das Bricklinksystem erstattet oder einfach direkt per
Paypal zurückgezahlt? Im ersten Fall wird Dir die Gebühr erstattet und eventuell
angefallene Steuern, die Bricklink gefordert hat, zahlt Bricklink zurück und
der Bearbeitungsstatus müßte wieder auf "Pending" zurückgehen bzw. von
Dir verändert wertden können. Im zweiten Fall wirst du vorerst auf diesen Kosten
sitzen bleiben und du kannst den Bearbeitungsstatus nicht verändern. In beiden
Fällen mußt du dann einen "OCR" durchführen um die Order zu stornieren.
Dazu mußt du BL nachweisen, daß du das Geld zurückerstattet hast.

Viel Glück
Werner
 Author: Dino View Messages Posted By Dino
 Posted: Nov 30, 2023 03:20
 Subject: Re: Negative feedback
 Viewed: 54 times
 Topic: Help
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In Help, DarrenBishop writes:
  I shipped the buyers order back in October and just now received negative feedback
after not hearing anything from them the entire time. Since I never received
any contact from them I figured the order got to them. Just checked and it was
lost in the mail. What do I need to do to get the negative feedback removed?
I also fully refunded after i checked the tracking.

Bricklink will not help you in this case. Write to the buyer and ask them to
withdraw the feedback. This is the only option. Since it has been more than 30
days since you left your review, you can no longer change it. By chance?
Never leave a feedback until the order has been reported as complete by the buyer.
 Author: Dino View Messages Posted By Dino
 Posted: Nov 12, 2023 05:08
 Subject: Re: Item not recieved by buyer - non tracked parc
 Viewed: 40 times
 Topic: Selling
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In Selling, PlanetEarthToys writes:
  In Selling, Dino writes:
  In Selling, Nubs_Select writes:
  so buyers have no protection unless they buy from a business (or perhaps if paid
with paypal/stripe)... yikes

That's exactly how it is.

hence we are USA Domestic Shipping Only, sorry world, those 'laws' are
too dangerous

These laws are nowhere near as dangerous as your gun laws. I think it's fair.
A private seller has no way of compensating for the loss. A professional seller
can write it off for tax purposes. That's why I think such a rule is justified.
 Author: Dino View Messages Posted By Dino
 Posted: Nov 11, 2023 21:08
 Subject: Re: Item not recieved by buyer - non tracked parc
 Viewed: 44 times
 Topic: Selling
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In Selling, Nubs_Select writes:
  so buyers have no protection unless they buy from a business (or perhaps if paid
with paypal/stripe)... yikes

That's exactly how it is.
 Author: Dino View Messages Posted By Dino
 Posted: Nov 11, 2023 19:54
 Subject: Re: Item not recieved by buyer - non tracked parc
 Viewed: 40 times
 Topic: Selling
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In Selling, Nubs_Select writes:
  sounds like some of those complicated European rules I wonder what PayPal
thinks of them as they almost always side with the buyer in these cases

It's not complicated. You're comparing apples with oranges. One is the
law, the other is Paypal's General Terms and Conditions. As a Paypal user,
I have agreed to them. But I could sue for the money from the buyer. But first
of all, this causes trouble and costs on the seller's side. All the more
so if the buyer lives outside the EU. That's why I never send items without
proof if payment is made via PayPal. Exception, the buyer has already bought
from me several times, or I have the item several times and can deliver a replacement.
 Author: Dino View Messages Posted By Dino
 Posted: Nov 11, 2023 18:52
 Subject: Re: Item not recieved by buyer - non tracked parc
 Viewed: 37 times
 Topic: Selling
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In Selling, SteinVerkauf writes:
  German rules are different for private and business sellers:
For private sellers: If the customer decides to save on shipping cost and the
parcel gets lost, the seller is not reposible, there will be no refund.
For business sellers: The seller is always reponsible that the package arrives
and will have to refund in case it does not. Therefore business sellers in Germany
determine the way of shipping.

I currently have an order for a minifigure in my shop, it's price is 8€.
Buyer is located in the UK so besides shipping also tax applies. Shippping cost
with insurance and tracking are 7.20€, overall cost including tax would be more
than double the price of the minifigure.


If you, as a professional seller, only offer insured shipping, but the buyer
wants uninsured shipping or even a different shipping company, you are no longer
responsible if the item does not arrive.
 Author: Dino View Messages Posted By Dino
 Posted: Nov 2, 2023 14:42
 Subject: Re: Artikelliste
 Viewed: 66 times
 Topic: LANG Deutsch
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In LANG Deutsch, Schmausi writes:
  Hallo Kollegen,

Wie kann ich eine Liste meines Inventars erstellen und diese per Email zu verschicken?
Vielen Dank schonmal im voraus.

Grüße Josef

Hallo,

ganz unten auf deiner Inventarliste kannst du den Inhalt downloaden.

Gruß
Werner
 Author: Dino View Messages Posted By Dino
 Posted: Oct 26, 2023 10:13
 Subject: Re: ID help
 Viewed: 32 times
 Topic: Catalog Identification
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In Catalog Identification, WildBricks writes:
  Okay experts. Here is one I've never seen before. Its brown not reddish brown.

 
Part No: 679  Name: Homemaker Windowsill Wall Panel 2 x 6 x 2 1/3
* 
679 Homemaker Windowsill Wall Panel 2 x 6 x 2 1/3
Parts: Homemaker
 Author: Dino View Messages Posted By Dino
 Posted: Oct 15, 2023 19:45
 Subject: Re: Sprache ändern
 Viewed: 25 times
 Topic: Help
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In Help, MonaBaustein writes:
  Guten Tag an Alle und Danke, dass ich hier sein kann.

leider ist mein Englisch nicht so gut. Kann man die Sprache auf Deutsch umstellen
und Wo bitte ? Vielen dank Ramona

Hallo,

das ist nicht möglich.

Gruß
Werner
 Author: Dino View Messages Posted By Dino
 Posted: Oct 15, 2023 05:50
 Subject: Re: Set 9005039 findings
 Viewed: 56 times
 Topic: Catalog
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In Catalog, TakeAbricK writes:
  In Catalog, normann1974 writes:
  I just found a partially used set
 
Gear No: 9005039  Name: Clock Set, Time Teacher Minifigure Watch and Clock, Girl
* 
9005039 (Inv) Clock Set, Time Teacher Minifigure Watch and Clock, Girl
Gear: Clock
. One of the cardboard punch-outs
were still intact. All but the the
 
Part No: 4073  Name: Plate, Round 1 x 1
* 
4073 Plate, Round 1 x 1
Parts: Plate, Round
were there, no extras (the round
plates were 2x bright pink, 1x trans-neon orange, so they do not correspond to
the instructions).

The instructions contain 54 parts, the box says 86 parts. The box only contained
23 cardboard pieces, and because they're provided in sets of 4 per punch-out
board, there should most likely by 24, which is confirmed by a low-res image
available on eBay. So I will be creating a part that is "one set of cardboard
pieces" for this set, and a note should be made that it most likely contains
24 pieces.

Unfortunately, the watch was missing, so I have no idea how many parts it contains.
It's not mentioned in the instructions.

/Jan

Hi Jan,

Can you find a year of release, for this set says 2012 and the cards 2013 at
this moment.

Thanks,
Diana

The box from 2012 says 84 parts. There are 24 cards and the clock consists of
22 parts, if you see the figure with the 3 links as one unit.
 




 Author: Dino View Messages Posted By Dino
 Posted: Oct 9, 2023 05:41
 Subject: Re: Electric 9V Power Adapter 220V-7VA DV-1070-1
 Viewed: 33 times
 Topic: Catalog Identification
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In Catalog Identification, tec writes:
  It's nor just the text, the supplier is new. So the inner working is surely
different.

Past Catmins made new entries when suppliers changed.

This thing could be a 70928b


It doesn't make any difference. The in- and output is decisive. So you can
sell it under the old number.
 Author: Dino View Messages Posted By Dino
 Posted: Oct 9, 2023 02:56
 Subject: Re: Electric 9V Power Adapter 220V-7VA DV-1070-1
 Viewed: 27 times
 Topic: Catalog Identification
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In Catalog Identification, EllyS writes:
  Hello everybody,
I have the above item which is comparible with item 70928. However the printing
on the backside is a little different. See attached picture.
How can I add an item that is not yet in the BrickLink catalog?

Thank you for your help

I would sell it under the same number but with my own picture.

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