Discussion Forum: Messages by TheBrickGuys (13274)
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 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Dec 19, 2023 12:05
 Subject: Re: Sales low?
 Viewed: 77 times
 Topic: General
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In General, SezaR writes:
  I was used in have many sales in Nov. and Dec but not this year.
Are sales low for others?

If so, does it have to do with November 3rd incident?

Maybe it has to do with what country you are selling in? Our sales in parts have
been really good for the past few months.
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Dec 12, 2023 20:43
 Subject: Re: Problem with verification
 Viewed: 58 times
 Topic: Problem
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In Problem, L79M writes:
  In Problem, L79M writes:
Just double checked my store is still closed awaiting verification been 8 days
now

Do you mean that it has been 8 days sense you applied? If so, then you will most
likely have to wait a while longer. I think I remember some comments from admin
that because of the back log that it can take at least a few weeks.


As a side thought, maybe some others here that have read these posts and have
recently been approved to open your own store can comment on how long the process
took to finally get approved.

Jim
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Dec 9, 2023 21:44
 Subject: Re: Is this a fake pin?
 Viewed: 77 times
 Topic: General
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In General, randyf writes:
  In General, Yosemitesam writes:
  Hello people,

I am checking a recently bought set and it has 2 fake lego parts.
Now I'm checking the blue pins, it has 3 versions in it.
I recon the left one is fake but I'm not sure.
Does anyone know?

Regards,

Sam


Yes, it is a clone brand part. The LEGO versions of the part never have the pin
slots line up with the slots in the main body of the part.

Cheers,
Randy

Good to know.

Jim
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Dec 9, 2023 21:37
 Subject: Re: Requirments for new sellers
 Viewed: 66 times
 Topic: Suggestions
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In Suggestions, cosmicray writes:
  In Suggestions, yorbrick writes:
  In Suggestions, TallyToyBricks writes:
  I voted yes, not because this is the best solution, but there needs to be some
solution. If buyers don't trust the marketplace, eventually sales decline.

BrickLink needs a high enough bar to limit scammers, but low enough to allow
legitimate new sellers. The current bar is way too low.

Maybe, a staggered sales limit for new stores (Ebay model); month 1 limit sales
to $250, then month 2 to $350, etc. BrickLink has the data to optimize the sales
limits.

If you can delay the amount of time scammers need to wait for their payday, you
limit the number of scammers. Additionally, any that are using fraudulent Bank
Accounts/PayPal/Credit Cards will probably be discovered within 3 months. Basically,
let the Trust and Security Departments of large financial institutions weed out
the bad actors.

I agree something must be done, but an issue with this is that a scammer sets
up multiple accounts and let's them sit for a few months.

You are absolutely correct. This (and thank you) opens up the topic of small/medium/large
sellers. Most of the problems seen here are not from small sellers selling cheap
parts, it's always someone trying to make the maximum money as fast as possible,
before the game is up. The current problem (L and N) may well involve many thousands
of dollars.

Where we end up is, a small seller needs very little vetting and identity checking.
A large seller, or anyone stacking their store up with lots of high ticket desirable
sets, needs a laser focused identity check and proof of inventory. Any seller
account moving up the ladder, regardless of the day they apply, or several months
down the road, should cause that check to be done. This is as more about allowing
the limited resources on the admin team to be applied to where the problems occur.

Nita Rae

I think your proposal are excellent. Probably over 95% of new legitimate beginning
sellers would not sell more then $250.00 worth of Lego in their first couple
of months. In fact, most new stores would probably be thrilled to make that much
and more importantly, most scammers wouldn't even want to waste their time
for $250.00.

I also think your ideas on vetting sellers who want to sell high ticket items
would also be important and would dissuade most scammers from even wanting to
go thru the vetting process.

Great ideas!! I hope BrickLink will seriously consider them.

Jim
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Dec 7, 2023 11:12
 Subject: Re: Should I accept a prepaid level from buyer?
 Viewed: 33 times
 Topic: Help
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In Help, Nubs_Select writes:
  I mean after about 10k shipments across sites I’ve had exactly 1 case opened
against me which I won so it’s not really much of a concern

Same here. Out of all the orders we have received only a couple went bad and
we just went ahead and approved the refund for missing packages.

Because our postage software uses PayPal's addresses we use those but we
always do a quick compare to make sure they are the same but not not because
about worrying about scams, we just want to make sue the order is shipped to
where the customer wants it to be shipped to. When the addresses differ we just
contact the buyer and ask which address they want the order shipped to. This
has happened just a handful of times and when we shipped it to a different address
then what is on PayPal it has never caused any problems or chargebacks.

Jim

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