| Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | TheBrickGuys  | | Posted: | Nov 8, 2023 13:11 | | Subject: | Re: Update on November 3rd incident | | Viewed: | 144 times | | Topic: | Administrative | |
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| In Administrative, Admin_Russell writes:
| | Dear BrickLink members,
Welcome back and thank you for your patience. We were down for longer than anyone
would have wanted. Now that we’re back up and running, we can share with you
what’s happened.
As many of you will know, we received a threat and ransom demand on Friday, November
3rd. We’d been aware of and actively managing some limited suspicious activity
since mid-October, with unauthorized sellers offering products at huge discounts
and fraudulently accepting payment from buyers.
As soon as we were aware of the potential escalation on November 3rd, we put
the site into maintenance mode out of an abundance of caution. We did this to
protect our members and keep complete control of the platform while investigating.
We found that a relatively small number of BrickLink accounts may have been accessed.
It is important to note that there is no evidence so far that our systems were
compromised.
At this stage we believe this was a ‘credential stuffing’ incident, where
someone obtains lists of usernames and passwords from a third party, often illegally,
and opportunistically tries to use them on a website.
Actions we’ve taken
Although we know that the BrickLink site was not breached, we've further
strengthened our security. We take the safety of BrickLink and our members very
seriously and will continue to step up security across the platform.
We’ve informed people where we have reason to believe that their accounts or
stores may have been impacted, and reminded members of ways they can make their
accounts safer and more secure by practicing good data security. Keep your systems
up-to-date with the latest patches, Use security software and create strong,
unique passwords for each website you use.
Again, we’re sorry for the interruption and inconvenience this has caused you.
If you have any questions or concerns, have a look at the FAQ for more details,
or reach out to customersupport@bricklink.com.
Many thanks,
Your BrickLink Team
|
Thanks for working to get us back up and running quickly. It was surprising just
how much we depend on BrickLink, I felt literally lost at times without it so
thanks again.
Jim.
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| Author: | TheBrickGuys | | Posted: | Nov 1, 2023 20:16 | | Subject: | Buying bulk | | Viewed: | 148 times | | Topic: | General | |
|
| A few months back we received a message from a seller on BrickLink with an offer.
I can't remember the wording, but the main offer was to help us build up
our inventory by selling to us in bulk. They have a store here and if I remember
correctly they have just a couple hundred feedbacks. I put off calling them at
the time because we were very busy doing other things.
About a month back I was finally going to call them but I could not find the
message they sent us. I looked thru all of our messages but nada. I would really
like to get in touch with them to find out what they are offering and I would
imagine that we were not the only store that received their message so I was
hoping that someone else may have received a similar message and could possibly
send us a private message with at least their store name so we can contact them.
Any help would be greatly appreciated.
Thanks in advance.
Jim.
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| Author: | TheBrickGuys | | Posted: | Oct 31, 2023 11:33 | | Subject: | Re: New policy on Forum sales posts | | Viewed: | 81 times | | Topic: | Administrative | |
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| In Administrative, lotsofbricks writes:
| | I feel that changing from once per day to once per month might be too big of
a change. Perhaps once per week would be more appropriate. I've never posted
sales in the forum and I do agree that once per day is too much -- almost
like spamming.
|
I was thinking the same thing but then I thought a little bet more about what
constitutes a sale, or at least what it is supposed to. A sale is supposed to
be when you lower your prices a certain amount lower then what you normally charge.
If you are constantly running a sale then your sale prices are just your normal
everyday prices.
We to have never posted in the "Sales" forum but we usually always have
all of our parts priced at any given time at 9% to 15% off the 6 month sales
average so we could potentially advertise a sale every week in the forums but
where is the "sale" in that? We price our inventory below the 6 month
sales average to increase our overall selling of parts so advertising a "Sale"
would just be false advertising.
I think once a month is a good idea.
Jim
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| Author: | TheBrickGuys | | Posted: | Oct 25, 2023 16:49 | | Subject: | Re: seller has got my buying privileges revoked | | Viewed: | 108 times | | Topic: | Buying | |
|
| I have to point out that even if all you say is true, it would be hard to feel
any sympathy for you considering that a little over 2% of your buyers have left
either a neutral or negative (117 total)feedback against you for doing the exact
same thing, and a lot worse, to your customers.
Jim
|
|
| Author: | TheBrickGuys | | Posted: | Oct 25, 2023 12:30 | | Subject: | Re: How to sell only figures from 10316 Rivendell | | Viewed: | 46 times | | Topic: | Selling | |
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| | | Incomplete sets have to have a considerable amount of the set to be a reliable
listing I think.
|
Going along with that... When you think of a set, you dont think of the minifigs
as much as you think about the model you will build with the set. I would imagine
BrickLink admins look at sets that way also. Minifigs do not make the set a set,
the model does and it makes sense that BrickLink would delete listings of sets
that only contain figs as they are no longer sets or even incomplete sets,
they are now just minifigures. I think it would be like trying to list a set
under minifigure with the note that "This is for the model - no minifigures
included".
Jim.
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