Discussion Forum: Messages by TheBrickGuys (13276)
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 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Oct 4, 2023 00:16
 Subject: Re: Trigger Warning
 Viewed: 45 times
 Topic: General
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In General, runner.caller writes:
  "Legos" -Me

I shouldn't even admit this but when we first started selling here we had
the word Legos in our store terms. Now I cringe every time I see someone referring
to Legos that way.

Jim
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Sep 27, 2023 11:27
 Subject: Re: Lego's rebel pilot diversity problem
 Viewed: 32 times
 Topic: General
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In General, PlanetEarthToys writes:
  In General, axaday writes:
  In General, PlanetEarthToys writes:
  just as the Sand People are not Humans nor that intelligent, but they are from
Tatoonie.. & would be considered Tatoonieians.

I don't think the Tuskens are unintelligent.

"In the Star Wars universe, there are some species that are force-sensitive,
and some that are not. Tusken Raiders (and Jawas for that matter) are not force-sensitive,
simply because they do not possess the mental aptitude."

...star ships are traveling at Light Speed, Moon sized Death Star Battle Stations
are blowing up planets & there are beings known as Jedi's & Sith with the
ability to manipulate objects with their minds
a Tusken Raider is on the bottom of the intelligence spectrum. they are a proud
Tribal community, but bottom rung as far as intelligence goes in that universe.

but you are free to 'think' anything you want

The only way to accurately gauge the intelligence of each individual species
and then rank them according to their intelligence level is to do an in-depth
analysis of each species and then compare them by some predetermined scale....
oh wait, IT'S JUST A MOVE FRANCHISE.

Jim.
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Sep 22, 2023 23:54
 Subject: Re: is this new?
 Viewed: 42 times
 Topic: Selling
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In Selling, Nubs_Select writes:
  some highlights for minifigures listed as new are
"Assembled - Was displayed, no damage or markings - 9/10"
"Built and displayed, great condition, message for pics."
"NEW! Adult owned from a sealed set. Displayed in a cabinet behind glass,
no direct sunlight. Comes with original hair and guns, plus two nozzles which
look more like his blasters. Ask for photos"
"AFOL Owned, Smoke Free Home, No lightsaber, used but never displayed or
played with, looks new"
"Kama is Slightly crumpled but otherwise Perfect, Displayed by AFOL away
from sunlight."
and from some other new listings
""Used" Some bitemarks on one side of head."
"Cracked arms"
"cracked torso"
"cracked arm"
"Brand new never assembled but arms are cracked "
"cracked torso, only figure, no accessories"
"Has a cracked right arm at the rear where the hand joins."

I especially like the one listed as new but says, "Used" Some bitemarks
on one side of head.".

Jim
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Sep 20, 2023 00:23
 Subject: Re: Real or Fake Print Torso?
 Viewed: 40 times
 Topic: Catalog Identification
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In Catalog Identification, jennnifer writes:
  In Catalog Identification, peregrinator writes:
  In Catalog Identification, eBricksOnline writes:
  Genuine LEGO torso. Can't seem to locate on the catalog tree. Any ideas?

I think it's a custom print. Hardly any torsos with printed arms.

I wouldn't call at least 280 hardly any.

~Jen

Lego has made millions of mini figures and if they only printed on 280 arms
then that is a Huge difference and I have at least 50 of those arms on 25 figs
so that only leaves 230 for everybody else.

Jim - during the day




Beam - at night
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Sep 13, 2023 21:05
 Subject: Re: 4073 - Gold Versions Question
 Viewed: 27 times
 Topic: Catalog Identification
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In Catalog Identification, Nubs_Select writes:
  
  Left two are both Pearl Gold (which is known to have a lot of variation), the
right one is Flat Dark Gold.

Dosnt Flat dark gold not exist for that part and it’s just a variation of pearl
gold?

It looks that way. Only 50 different parts were made in flat pearl gold. The
break down of which parts were made in pearl dark gold is as follows: 32 Bionicle
parts, 11 Duplo parts and the remaining 7 parts are in older Castle and Vikings
sets made back around 2005 and they are just 3 weapons, 2 shields and 2 large
figure armor pieces.

Jim
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Sep 13, 2023 00:25
 Subject: Re: Why is there noone to talk to?
 Viewed: 55 times
 Topic: Help
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In Help, tEoS writes:
  Sometimes I talk to myself, and when myself is busy, I talk to the dog. Other
times I complain to the BL forum. It's all really the same.

Why are we talking when we could be building Lego sets, anyway? Is typing considered
talking nowadays

  Why is there no one to talk to?

+2 (one for me and one for my dog)
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Aug 25, 2023 23:02
 Subject: Re: Life's Good Sale
 Viewed: 27 times
 Topic: Sales
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In Sales, popsicle writes:
  In spite going through my share of tragedy and sadness lately, I feel a strong
sense of appreciation for life and those opportunities I have been given. In
a good mood.

You know what Frank Herbert had to say about moods though, right? "Mood's
a thing for cattle or for making love..." Well, don't know a thing about
livestock and loveplay no longer holds much allure to me. Instead, thought I
might express my current mood with generosity

Translated: If you have an offer in mind on anything in our inventory you'd
like tryout on me, now's a good time https://store.bricklink.com/popsicle

~ConstrucToys

It is a good thing your life is good right now because having a "Life Sucks
Sale" just doesn't sound quite so inspiring.

Jim.
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Aug 24, 2023 20:25
 Subject: Re: Why is "shipped" not an option?
 Viewed: 45 times
 Topic: Help
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In Help, Nubs_Select writes:
  In Help, LocoPorLego writes:
  In Help, Nubs_Select writes:
  In Help, LocoPorLego writes:
  I get what your saying, but I can't ever loose money on any shipping. I loose
enough to paypal/bricklink fees, loosing additionally on shipping too isn't
a good business decision for me personally. Agreed, its usually like 25-75 cents
each for cheap little padded mailers in bulk, I used to not factor in packing
materials when I started out, establishing my store (I used to ship worldwide
too at no minimum, huge headache, I stopped after realizing how stiff PayPal's
terms are about lost/missing orders). Now that I am a little more established,
with plenty of positive reviews and that I sell large sealed sets to minifigs,
I choose not to loose on shipping ever anymore.

then just increase the shipping a little but there's a difference between
loosing on shipping on every order compared to loosing on some and making on
other which evens out and ends up with you not loosing on shipping still if you
take a step back and look at the bigger picture. but if you still think your
loosing on shipping the raise the prices and it will work out

I'm not loosing on shipping, that's the point. You just said you do loose
on some orders, and make it up on others. I'm saying across the board at
my store, I don't loose money on shipping... But I'm Loco. (pun based
on my username, don't take it personally)

with this method across the board at your store you also wouldn't loose money
but you could do a split. with having instant checkout for most items but
then for larger items you could mark them as manual only and then charge exact
shipping so its a win win

This way really works well. We have most all of our sets set up manual invoicing
only and all of our parts set up for instant checkout and we have had no problems.
I would definitely recommend setting it up that way.

We are located in California so our shipping cost increases according to how
far away the shipping address is located, so places like New York on the east
coast cost the most. To make it easy and to make sure we dont lose any money
on shipping, we have set up our shipping levels to reflect the prices for shipping
to New York. As an example, we charge $4.53 for orders up to 4 ounces (including
the envelope) which will cover the cost to ship as far away as the east coast.
Orders shipping to Arizona will cost a little less but we still charge the same.

Because we use instant checkout, our potential customers will know what the shipping
cost will be before they place their order so everybody is happy. When we put
sets up for sale we usually write in the Description how much the shipping will
be for shipping to anywhere in the contiguous US basing our prices on the east
coast and fortunately using UPS and USPS Ground Advantage, the prices are pretty
decent for our customers.

Jim

Jim.
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Aug 15, 2023 17:40
 Subject: Re: Need 6 Million Pounds Per Month
 Viewed: 59 times
 Topic: Buying
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In Buying, sasquatch_eater writes:
  He said LEGO sets and so I think he may want about: 206,962.28008964226224949371852233
of these
 
Set No: 75192  Name: Millennium Falcon - UCS {2nd edition}
* 
75192-1 (Inv) Millennium Falcon - UCS {2nd edition}
7513 Parts, 8 Minifigures, 2017
Sets: Star Wars: Ultimate Collector Series: Star Wars Other

--Claude

Okay so buying 206,962 of them is all good but where does someone go to buy exactly
.28008964226224949371852233 of one set??

Jim (during normal business hours)

Jim Beam (after 5:00)
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Aug 15, 2023 17:31
 Subject: Re: Suddenly no email confirmations ... ?
 Viewed: 42 times
 Topic: Technical Issues
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In Technical Issues, WestCoastBrickz writes:
  Since this morning, no confirmation of orders/invoices received.
Same to the buyer
Am I the only one?

I just checked min and we are receiving order confirmations like normal.

Jim.
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Aug 5, 2023 20:12
 Subject: Re: Problem CN22 custom declare
 Viewed: 42 times
 Topic: Problem
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In Problem, 1001bricks writes:
  
  Even a seller has a duty of care and a duty to tell the truth and has to abide
by the law.

So, what about those Terms?

Shipping risk:

In general I'm shipping NO tracking, it's on buyers risk!
NO Refund of costs if goods are lost on mailing route.

I can not take responsibility for the condition of the goods received.
If you are not satisfied, contact your supplier who delivers the goods to you.


I like the line, "If you are not satisfied, contact your supplier who delivers
the goods to you". I like the way he refers to the postal service as "your
supplier" yet he is the one who pays the postal service and drops the package
off there. I hate stores that try to pass the buck like that so that they can
think that they dont need to take ANY responsibility for a lost or damaged order.

Jim.
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Aug 1, 2023 22:07
 Subject: Re: Bypass code
 Viewed: 45 times
 Topic: Help
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In Help, sasquatch_eater writes:
  In Help, UTLF writes:
  
  I found a good deal on some pieces from an over-seas seller but their store says they do not ship to the U.S.A. where I live

I believe the issue is they might not even want to ship to the US; I would recommend
filtering stores that don't ship to you in your settings to avoid this issue
in the future - hopefully they get back to you though!

Yes, agreed.

What are the parts and the color of each part. Maybe someone here has them and
will be willing to sell them at a more reasonable price then others.

Jim
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Jul 30, 2023 00:32
 Subject: Re: How to set up free shipping?
 Viewed: 41 times
 Topic: Shipping
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The way I did, back when I used to offer free shipping, worked like this …

Each lot (for a set) that I wanted to ship for free, I overrode both the dimensions
and the weight, to make them both as small as possible. I think something like
0.001 gms and 0.1 mm on each side. Then I set up a shipping method that only
processed something below 1-oz (or smaller if possible) and a physical dimension
of 1-inch x 1-inch x 1-inch. That tended to route the set orders into that very
small cubic space, and the parts elsewhere. Try setting this up on a test lot,
that is reserved to your test account, then see what happens when you put it
into a shopping cart. Let unchanged, your other lots will not trigger the shipping
method, if it’s set up correctly.

Good luck, Nita Rae

Thank you, that sounds like it should work. In fact, that should work for selling
sets with a fixed shipping value also. Again, thanks.

Jim.
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Jul 29, 2023 10:34
 Subject: Re: How to set up free shipping?
 Viewed: 35 times
 Topic: Shipping
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In Shipping, UTLF writes:
  The way I do it is I create a new shipping method that requires a minimum purchase
amount, that way most items/orders won't qualify but it'll show for a
set that's $250 or whatever amount you want it to

I'm sure there's an easier way, but I prefer to stick to what I know
in order to avoid messing up my shipping methods

Thanks for the reply!

That would be one way but I would really like to be able to have sets worth less
to be able to have free shipping. Plus, any order over a certain amount would
qualify for free shipping so that would not work for me.

Any other ideas? Anybody?
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Jul 28, 2023 23:27
 Subject: Re: Who sells Lego by the pound?
 Viewed: 35 times
 Topic: Selling
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In Selling, DeLuca writes:
  In Selling, legoranger00 writes:
  I’m looking for any bricklink stores or websites that sell Lego by the pound.
If you know any bricklink stores or websites that do, please let me know.


All UK stores do.

I had to think about that for a minute - good one!

Jim
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Jul 28, 2023 23:25
 Subject: How to set up free shipping?
 Viewed: 77 times
 Topic: Shipping
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I would like to be able to put up certain sets into our store with free shipping
and have customers be able to use instant checkout and have the shipping charge
be zero when they check out but just for those particular sets if possible. How
would I set up a shipping method to accomplish this? Is this possible? I would
prefer to have a shipping method that would only apply to certain sets but if
I would have to have it apply to all sets then I could still work with that.

I would not want the shipping method apply to any parts or minifigures.

Thanks in advance.

Jim.
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Jul 27, 2023 21:47
 Subject: Re: lol
 Viewed: 56 times
 Topic: My Own Creation
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Hell o
 
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Jul 26, 2023 16:08
 Subject: Re: Buyer very rude....
 Viewed: 49 times
 Topic: Problem Order
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In Problem Order, rainbowmist writes:
  In Problem Order, wildchicken13 writes:

  I would think that cancelling the whole order would only give the buyer even
more reason to leave negative feedback for you.

If I were you, I would go ahead ship the rest of the order. Perhaps you could
order the missing part from a different seller and ask to have it shipped directly
to the buyer.

Thank you for replying. I was thinking of buying another part for them but how
do I make any money off of their original order of around $5.00? Plus the other
seller might even send the wrong part. Might as well just refund their entire
order and send it to them for free. As some of the stickered parts are not perfect
either that they ordered. Selling on here is certainly not easy.

Making money when a mistake is made should not really be a concern especially
when it is a small amount. You made a mistake with your inventory and screwed
up - not a big deal, we all have screwed up but how we handle those occasional
screw ups shows what kind of persons we are and we view our customer service.

A good example is myself. Just a few days ago a customer placed an order and
paid but then asked if he could go ahead and place another order and have both
of them combined. I said sure and told him that he should go ahead and place
the 2nd order and I would combine them and just refund him the shipping. Well
like an idiot (which I quite often am, at least I am often told) I shipped the
first order before he place the 2nd one.

The second order total of parts was $3.68 but the shipping was a little over
$4.00. I already told the customer I would refund the shipping so I had to ship
the second order at a loss. It was a bummer but hey, at least my customer would
receive his orders and be happy and that is more important to me then making
money.

I would suggest taking the loss and make your customer a happy customer. After
all, the mistake, even though small, was made by you and not your customer.

Jim.
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Jul 9, 2023 12:15
 Subject: Re: Clutch power on reddish brown plates
 Viewed: 32 times
 Topic: Help
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In Help, cosmicray writes:
  In Help, bricks2you writes:
  I have some reddish brown 3021 plates stacked and when trying to separate them
every other plate breaks.

Any suggestions on how to separate them. Hot water, freezer.

Thanks
Jim

 
Part No: 3021  Name: Plate 2 x 3
* 
3021 Plate 2 x 3
Parts: Plate {Reddish Brown}

Do you know the vintage of those plates ?

Certain colors of plates (reddish brown being one in particular) from 2013-2015
may have been very brittle.

Nita Rae

They dont even need to be older plates to be brittle. We have had brittle reddish
brown plates from sets as new as this year break easily right out of the box.

Reddish brown pieces can be sooooo brittle. Recently a customer ordered some
of these:

 
Part No: 30357  Name: Plate, Round Corner 3 x 3
* 
30357 Plate, Round Corner 3 x 3
Parts: Plate, Round {Reddish Brown}
When checking them for brittleness I found that they would break.
We have over 250 of them that we wont even try to sell now because everyone that
I tried to break by just slightly bending with very little pressure snapped easily
into shards. I am afraid to try other pieces not wanting to see them also snap
into shards.

Jim.
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Jul 8, 2023 11:30
 Subject: Re: Status doesn’t offer shipped
 Viewed: 44 times
 Topic: Shipping
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In Shipping, KACL writes:
  Hi!

I got my first order and shipped it out today. I tried to mark it as shipped
but I don’t have that option.

What am I doing wrong?

Karen

I would just contact BrickLink and let them know what happened and ask how to
remedy the situation. If they respond and things get fixed, great. But if they
dont then I would just let the order stay marked as pending or what ever else
and move on. You will have done your due diligence (I would imagine the tax collected
was probably not that much?). Once your customer gets his order he probably wont
care that his order is still marked as pending or packed especially if you let
him know why.


Jim
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Jul 7, 2023 18:56
 Subject: Re: Third party Insurance for CanadaPost
 Viewed: 27 times
 Topic: Shipping
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In Shipping, tEoS writes:
  No it isn't.

USPS to France.
11lbs (~5 kilos) worth $1000.

1) Shipped Priority mail express international (Max. length 60", max. length
plus girth combined 108".
3 - 5 business days to many major markets
= $113.80 (retail price)

2) Shipped Priority mail international (same dimensions).
6 - 10 business days
$93.35

Max insurance coverage for both options is $650 @ $26.35


  99€ for shipping is ludicrous. I can ship for $3.59 with USPS.

I think insurance options in the US may be better then in other countries but
our shipping costs for overseas have become outrageous. Thru Our shipping service
we pay $1.55 per $100.00 of insurance for overseas orders (75 cents for every
$100.00 for domestic orders) so an overseas order would cost $15.55 for $1000.00
of insurance but if it's weight was just 33 ounces then the shipping would
cost at least $42.00.
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Jul 7, 2023 18:27
 Subject: Re: Quote requests
 Viewed: 37 times
 Topic: Selling
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In Selling, Swatson217 writes:
  Why don’t more sellers with manual invoicing allow Quote requests?

I learned the hard way to do this through messaging ahead of time, but I am curious
as to why more people don’t offer it.

We have quote request set up but we also have as a shipping option named as "Quote
Request" that we set up before BrickLink offered it as a feature. We get
about half the customers that want to get a quote use the BrickLink Quote Request
to get a quote and the other half choose the shipping method labeled "Quote
Request". When people choose the latter one and dont follow thru with the
order then we just cancel the order after a while.

So if a store does not want to hassle trying to figure out how to set up Quote
Requests then they can just set up a shipping option labeled Quote Request and
just make sure it will apply to all possible orders so it is always an option
that shows up for customes to choose during the checkout process.

Jim.
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: May 28, 2023 22:32
 Subject: Re: I feel kind of stupid... HELP!!!
 Viewed: 62 times
 Topic: General
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In General, legoman77 writes:
  In General, crocushorselady writes:
  Ok, so I stuck 2
 
Part No: 98613  Name: Hero Factory Arm / Leg Extender with Ball Joint and Ball Socket
* 
98613 Hero Factory Arm / Leg Extender with Ball Joint and Ball Socket
Parts: Hero Factory {Dark Bluish Gray}
together and I can't get them apart. Anyone
have any tips?

When that happens to me I use one of these. You must be careful though so get
the machine positioned right in the middle. Works every time. This happens
to me frequently.
John P

Great idea but what if you live in a second story apartment? How do you get it
upstairs and once you do then what?

Kpio Q
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: May 21, 2023 01:04
 Subject: Re: is the site down?
 Viewed: 29 times
 Topic: Help
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In Help, macebobo writes:
  In Help, 1001bricks writes:
  In short, one should better avoid "browsing randomly": use wanted-list,
searches, etc.

Especially avoid stores with over 1 million items and visit smaller store with
200-400K items.

Why in the world would we tell people to not "browse randomly?" That
is what the web is for.

"Sarcasm, just one more service I offer."

I think I will add that to our store terms

Jim
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: May 20, 2023 11:10
 Subject: Re: FREE GREEN WEIRDO AT THE BABOON'S REPO!!!
 Viewed: 49 times
 Topic: Announce
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  Someone might buy that minifig for the price on it, thinking they want it at
any price, even if it's cracked stuff. If that happens, it can skew the price
guide, not a good way to do it in my own opinion.


But if he sells it at $100.00 he will no doubt be VERY happy (I know I would
be) and skewing the price guide will be the least of his worries

Jim
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: May 20, 2023 11:04
 Subject: Re: is the site down?
 Viewed: 31 times
 Topic: Help
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In Help, 1001bricks writes:
  In Help, UTLF writes:
  
  youve browsed to much for the day. wait till tomorrow and try again

no way this is real, I thought you were joking LOL

A single shop items page (with a setting of 50 lots/page) is already approx 90
requests to BrickLink.

This could be about only 50 pages (in various shops, during 24 hrs) to reach
the 5000 requests.

But it's more than this, because your Browser caches pages, pictures, CSS
and code...

So it can be any number, it's unpredictable.

And it's a bit unfair because it'll hit more often "newbies"
because they don't have many elements in cache.

In short, one should better avoid "browsing randomly": use wanted-list,
searches, etc.

So does this mean that if you have a lot of images of parts and such in your
browser cache from searching in the past that there is less likely a chance of
reaching the BL allowed limit of browsing?

Jim.
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: May 14, 2023 22:02
 Subject: Re: LEGO dot com and the elusive brick separator
 Viewed: 49 times
 Topic: Help
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In Help, Ziegelmeister writes:
  "Elusive"... I can't give these things away.

 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: May 13, 2023 20:20
 Subject: Re: My biggest OOPS yet, what was yours?
 Viewed: 58 times
 Topic: Problem
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My biggest BIGGEST oops, well actually more like a "what were you thinking
you idiot" kink of moment...

A few years back a customer placed a good size order of parts and such, filled
it and then dropped it off at the post office and everything seemed fine. Several
days later the customer contacts us that they had not received it yet and said
that the tracking number only shows that postage was purchased but that was it.
Long story short, come to figure out that I never attached the postage label
to the order. I went to the post office and they said that there was really nothing
they could do because there was no address on the package so it was sent to that
dark place where packages go to die. We always put a secondary label on every
order that we ship that has our store name and the order number on it but back
then, no address. Sense then we have included our address on the label for those
"just in case" moments.

Jim
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Apr 24, 2023 00:51
 Subject: Re: Contest Finally Begins...
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 Topic: Contests
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462
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Apr 20, 2023 11:51
 Subject: Re: Feedback
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 Topic: General
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Hey, who put those green faces on my post?? They must signify perfection.
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Apr 20, 2023 11:50
 Subject: Re: Feedback
 Viewed: 42 times
 Topic: General
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In General, randyf writes:
  In General, sasquatch_eater writes:
  Is there any way to view a list of sellers in order of worst feedback to best?


This does best to worst:

https://www.bricklink.com/memberList.asp?v=3&viewUserType=2

I think that is the closest you can get.

Cheers,
Randy

On the sixth page and about half way down is store that has 12,492 feedbacks.
I have heard that they are one of the best stores on BL. I cant remember the
name but according to their millions of customers (just last month), they are
the best!

But hey, dont trust me, just place a really LARGE order, like over a thousand
bucks, and find out for your self.

Jim.
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Mar 28, 2023 12:30
 Subject: Re: Larger thumbnails
 Viewed: 28 times
 Topic: Suggestions
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In Suggestions, Nubs_Select writes:
  In Suggestions, TheBrickGuys writes:
  In Suggestions, Nubs_Select writes:
  In Suggestions, Moonlight_9 writes:
  I've been browsing through all the minifig torsos and now my hand hurts from
having to click on each picture one by one to enlarge them. Would it be possible
to add an option to see the list with larger thumbnails? It would be particularly
helpful when browsing through printed parts.

I've tried zooming in with my browser, but the pictures get too blurry and
I have to scroll the page from left to right, so it doesn't help.

try the bricktinker browser extension

WOW!! This extension is wonderful for looking up printed torsos. I dont know
whether to thank you profusely for the suggestion or hate you for not bringing
it up a long time ago - (sigh) all those clicks I will never get back

just wait till you try the simplified listing page (if you list items not
through partouts directly on bricklink )

I am not sure what you mean? Please explain, I love anything that helps get things
done faster.

And really, thanks for mentioning bricktinker, this will be truly a big time
saver.

Jim.
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Mar 28, 2023 11:38
 Subject: Re: Larger thumbnails
 Viewed: 34 times
 Topic: Suggestions
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In Suggestions, Nubs_Select writes:
  In Suggestions, Moonlight_9 writes:
  I've been browsing through all the minifig torsos and now my hand hurts from
having to click on each picture one by one to enlarge them. Would it be possible
to add an option to see the list with larger thumbnails? It would be particularly
helpful when browsing through printed parts.

I've tried zooming in with my browser, but the pictures get too blurry and
I have to scroll the page from left to right, so it doesn't help.

try the bricktinker browser extension

WOW!! This extension is wonderful for looking up printed torsos. I dont know
whether to thank you profusely for the suggestion or hate you for not bringing
it up a long time ago - (sigh) all those clicks I will never get back
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Mar 26, 2023 12:54
 Subject: Re: Selling from Canada to the United States
 Viewed: 32 times
 Topic: Taxes
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In Taxes, peregrinator writes:
  In Taxes, Nubs_Select writes:
  In Taxes, peregrinator writes:
  In Taxes, Nubs_Select writes:
  bricklink handles collecting tax but if their are any import fees its the buyers
responsibility to pay them. if the order is over like $400 USD you need to add
a commercial invoice but that's not something done to regularly.

There are no import fees to the USA from Canada for items falling under the 9503
harmonization code

you guys are lucky

I think dock fees and whatnot apply if you have a whole container

I would love to have to pay dock fees because that would mean I am buying a whole
L of a lot of Lego!!
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Mar 24, 2023 18:49
 Subject: Re: Collectible Minifigures
 Viewed: 48 times
 Topic: LEGO products
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In LEGO products, Nubs_Select writes:
  In LEGO products, BricksOfFaith writes:
  So, another question: if I do cut a small slit in the back to determine, can
I still consider it “New, Sealed”?

is it still sealed if it's cut? I don't think it would qualify. when
someone buys new sealed they don't expect the seller to have first cut it.
if it's cut its best to list it as new complete

I agree, just sell them as new complete. We just put up a bunch of collectable
minifigs and listed them as new complete. In the comments section we wrote:

***100% Complete - Minifigure and all parts, along with the instruction leaflet
are put into a ziplock. Original outer packaging not included.***

Buyers can plainly see that the original bag is not included and they have been
selling very good so far with no complaints. I think as long as the figs are
new (and not used in really good shape so it is listed as new) and all the accessories
are present then most buyers just dont mind if the package is not included.

Jim.
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Mar 22, 2023 11:49
 Subject: Re: IS MY STORE HACKED?
 Viewed: 57 times
 Topic: Selling
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In Selling, Leftoverbricks writes:
  In Selling, Leftoverbricks writes:
  Closed my store last weekend. Was about to open it again today and saw that my
inventory almost doubled in lots as well as items! I did nothing in between,
except from packing orders. Had my Brick Owl shop closed as well.

What could have happened?

Can I revert to my inventory from Sunday?

Help needed!

Basically what had happened is that my inventory was doubled.
This morning around 4800 lots were created (uploaded) with 77000 items. They
all have the date stamp 'Added Mar. 22, 2023'

How do I get rid of these lots? (And how could it happen, of course).

I have a bsx backup file from my inventory (from Bricksync) but have no idea
how to make this the new inventory for Bricklink.

What's the best way to go from here?

I would think that the easiest way would be to download your inventory into BrickStore,
sort by date, highlight all the offending listings by left clicking on the top
listing dated 3-23-2023 then scroll down to the last listing with that date and
left click that listing while holding down the shift key and delete (hit save).

The next part is the scary part - delete all your inventory on BrickLink .
Then use BrickStore to upload your inventory. The plus side is that because
it is considered all new inventory, BrickLink will send out a whole bunch of
email notifications of new parts being added to your inventory.

Jim
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Mar 21, 2023 18:03
 Subject: Re: Unknown lego sealed bags
 Viewed: 37 times
 Topic: General
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In General, zorbanj writes:
  Go here and enter 3 pieces from a bag;

https://www.bricklink.com/catalogIn.asp?viewMulti=Y

Bricklink will show a list of all sets with the 3 pieces you entered in that
color. If the bags are numbered you can then look up the instructions and see
how many bags the set has.


In General, DaFrito writes:
  Hello. Can anyone help me please. I have 6 lego bags from an old set that I don't
know where it belongs.. how do I what set it belongs??

Hey that's cool. I did not know that existed. Even though I was not the asker
of questions, thank you.

Jim
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Mar 20, 2023 11:25
 Subject: Re: What are your favorite LEGO colors?
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 Topic: Colors
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Part No: 3020  Name: Plate 2 x 4
* 
3020 Plate 2 x 4
Parts: Plate {Dark Orange}

Dark orange has always been one of my favorite colors.

Jim.
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Mar 3, 2023 00:50
 Subject: Re: ….. nice…..
 Viewed: 41 times
 Topic: Shipping
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In Shipping, BricksOfFaith writes:
  In Shipping, BricksOfFaith writes:
  And I had already had an AWFUL day at work, and I get the mail to see this….
I could only salvage 1x 2x4 white tile and 22x out of 35x dark bley 1x6 plates….
Nice….. thanks USPS.

What should I do here? Of course there isn’t insurance with it since it shipped
first class, and I don’t want to be mean and ask the seller for a refund since
he’s been so good to me…

Gees, it looks like they ran over the pieces with their truck and then stomped
on them until they stopped moving just to make sure they dead.

I would just write the store a nice message and send them a picture. There is
a good chance they will take care of you after seeing the picture. I know if
we received a message about damaged parts like that then we would offer to resend
all new parts (if we had them) or give a full refund. I am a firm believer that
it the sellers responsibility to make sure that orders arrive at the customers
address in good condition. If it is lost or damaged then I feel it is the store's
responsibility to make it right with the customer. As Nubs said, insurance is
for the seller not the buyer. The buyer pays for it, submits the claim and receives
the compensation.

Jim.
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Feb 26, 2023 20:43
 Subject: Re: Set figs call for blocked open stud heads...
 Viewed: 29 times
 Topic: Catalog
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In Catalog, randyf writes:
  In Catalog, TheBrickGuys writes:
  I just parted out
 
Set No: 8098  Name: Clone Turbo Tank
* 
8098-1 (Inv) Clone Turbo Tank
1121 Parts, 6 Minifigures, 2010
Sets: Star Wars: Star Wars The Clone Wars
and all the heads for all the minifigs have an inventory
with "blocked open studs" but my set has 3 of the figs with "hollow
stud". The 3 figs are:
 
Minifig No: sw0183  Name: Anakin Skywalker - Large Eyes, Reddish Brown Arms
* 
sw0183 (Inv) Anakin Skywalker - Large Eyes, Reddish Brown Arms
Minifigures: Star Wars: Star Wars The Clone Wars
 
Minifig No: sw0192  Name: Ahsoka Tano (Padawan) - Tube Top and Belt
* 
sw0192 (Inv) Ahsoka Tano (Padawan) - Tube Top and Belt
Minifigures: Star Wars: Star Wars The Clone Wars
 
Minifig No: sw0286  Name: Clone Trooper (Phase 1) - Black Visor and Pauldron, Large Eyes
* 
sw0286 (Inv) Clone Trooper (Phase 1) - Black Visor and Pauldron, Large Eyes
Minifigures: Star Wars: Star Wars The Clone Wars

There are no alternate minifigs with the option for hollow stud heads. I dont
want to break the figures down but I also dont want to sell them and have the
customers complain that we sent them the wrong heads. What should I do in this
case??

Thanks in advance.

Jim


Was this set brand new or used?

Thanks,
Randy

Hi Randy.

It was a new set but we had opened it a long time ago to get a part from it to
complete an order. Unfortunately, we have way to many sets that are opened and
missing a piece or two so we could complete orders over the years. Now we are
just trying to part some of them out into our inventory.

Jim.
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Feb 25, 2023 21:20
 Subject: Re: Set figs call for blocked open stud heads...
 Viewed: 40 times
 Topic: Catalog
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  although you may have to ask an admin to add a note to this one
 
Minifig No: sw0286  Name: Clone Trooper (Phase 1) - Black Visor and Pauldron, Large Eyes
* 
sw0286 (Inv) Clone Trooper (Phase 1) - Black Visor and Pauldron, Large Eyes
Minifigures: Star Wars: Star Wars The Clone Wars

I will just state in the comments that it has a hollow stud for that one. Thanks
again .

Jim.
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Feb 25, 2023 21:19
 Subject: Re: Set figs call for blocked open stud heads...
 Viewed: 35 times
 Topic: Catalog
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In Catalog, Darth_Smithy writes:
  In Catalog, TheBrickGuys writes:
  I just parted out
 
Set No: 8098  Name: Clone Turbo Tank
* 
8098-1 (Inv) Clone Turbo Tank
1121 Parts, 6 Minifigures, 2010
Sets: Star Wars: Star Wars The Clone Wars
and all the heads for all the minifigs have an inventory
with "blocked open studs" but my set has 3 of the figs with "hollow
stud". The 3 figs are:
 
Minifig No: sw0183  Name: Anakin Skywalker - Large Eyes, Reddish Brown Arms
* 
sw0183 (Inv) Anakin Skywalker - Large Eyes, Reddish Brown Arms
Minifigures: Star Wars: Star Wars The Clone Wars
 
Minifig No: sw0192  Name: Ahsoka Tano (Padawan) - Tube Top and Belt
* 
sw0192 (Inv) Ahsoka Tano (Padawan) - Tube Top and Belt
Minifigures: Star Wars: Star Wars The Clone Wars
 
Minifig No: sw0286  Name: Clone Trooper (Phase 1) - Black Visor and Pauldron, Large Eyes
* 
sw0286 (Inv) Clone Trooper (Phase 1) - Black Visor and Pauldron, Large Eyes
Minifigures: Star Wars: Star Wars The Clone Wars

There are no alternate minifigs with the option for hollow stud heads. I dont
want to break the figures down but I also dont want to sell them and have the
customers complain that we sent them the wrong heads. What should I do in this
case??

Thanks in advance.

Jim

The figure inventories for those mention at the bottom that either head is possible.

I did not see that. thank you very much.

Jim.
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Feb 25, 2023 21:18
 Subject: Re: Set figs call for blocked open stud heads...
 Viewed: 34 times
 Topic: Catalog
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In Catalog, Nubs_Select writes:
  In Catalog, TheBrickGuys writes:
  I just parted out
 
Set No: 8098  Name: Clone Turbo Tank
* 
8098-1 (Inv) Clone Turbo Tank
1121 Parts, 6 Minifigures, 2010
Sets: Star Wars: Star Wars The Clone Wars
and all the heads for all the minifigs have an inventory
with "blocked open studs" but my set has 3 of the figs with "hollow
stud". The 3 figs are:
 
Minifig No: sw0183  Name: Anakin Skywalker - Large Eyes, Reddish Brown Arms
* 
sw0183 (Inv) Anakin Skywalker - Large Eyes, Reddish Brown Arms
Minifigures: Star Wars: Star Wars The Clone Wars
 
Minifig No: sw0192  Name: Ahsoka Tano (Padawan) - Tube Top and Belt
* 
sw0192 (Inv) Ahsoka Tano (Padawan) - Tube Top and Belt
Minifigures: Star Wars: Star Wars The Clone Wars
 
Minifig No: sw0286  Name: Clone Trooper (Phase 1) - Black Visor and Pauldron, Large Eyes
* 
sw0286 (Inv) Clone Trooper (Phase 1) - Black Visor and Pauldron, Large Eyes
Minifigures: Star Wars: Star Wars The Clone Wars

There are no alternate minifigs with the option for hollow stud heads. I dont
want to break the figures down but I also dont want to sell them and have the
customers complain that we sent them the wrong heads. What should I do in this
case??

Thanks in advance.

Jim

see note

I did not notice that. Thank you very much. and boy that was quick!

Jim
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Feb 25, 2023 21:08
 Subject: Set figs call for blocked open stud heads...
 Viewed: 119 times
 Topic: Catalog
 Status:Open
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I just parted out
 
Set No: 8098  Name: Clone Turbo Tank
* 
8098-1 (Inv) Clone Turbo Tank
1121 Parts, 6 Minifigures, 2010
Sets: Star Wars: Star Wars The Clone Wars
and all the heads for all the minifigs have an inventory
with "blocked open studs" but my set has 3 of the figs with "hollow
stud". The 3 figs are:
 
Minifig No: sw0183  Name: Anakin Skywalker - Large Eyes, Reddish Brown Arms
* 
sw0183 (Inv) Anakin Skywalker - Large Eyes, Reddish Brown Arms
Minifigures: Star Wars: Star Wars The Clone Wars
 
Minifig No: sw0192  Name: Ahsoka Tano (Padawan) - Tube Top and Belt
* 
sw0192 (Inv) Ahsoka Tano (Padawan) - Tube Top and Belt
Minifigures: Star Wars: Star Wars The Clone Wars
 
Minifig No: sw0286  Name: Clone Trooper (Phase 1) - Black Visor and Pauldron, Large Eyes
* 
sw0286 (Inv) Clone Trooper (Phase 1) - Black Visor and Pauldron, Large Eyes
Minifigures: Star Wars: Star Wars The Clone Wars

There are no alternate minifigs with the option for hollow stud heads. I dont
want to break the figures down but I also dont want to sell them and have the
customers complain that we sent them the wrong heads. What should I do in this
case??

Thanks in advance.

Jim
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Feb 25, 2023 16:28
 Subject: Re: New sellers listing (almost) everything "new"
 Viewed: 49 times
 Topic: Suggestions
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In Suggestions, Yellow.Brick writes:
  In General, bobnikolov writes:
  In General, rab1234 writes:
  Do sellers really think that it's ok to list an undamaged part or figure
in "new" condition? I keep seeing stores that have descriptions of their
"new" figures as "mint" or "great condition" and then
95% of their used figures have damage that has to be noted like:

"FIGURE IS GREAT CONDITION!, except the torso is cracked and there are scratches."

I've sold thousands of used minifigures and probably 10% of them have had
damage that's required adding a description. Are these the unluckiest resellers
in the world or perhaps there's something fishy about all of their "new"
figs...

Constantly frustrated by dishonest sellers,
Blockbusting Bricks

What about that

Yesterday i came across the following item description listed as new 'from
collector'. The store has 1000+ feedbacks history with more than 99% positive

Some sellers cant imagine that VGC or 'as new' does not mean new

Gees, I feel like a choir boy then considering how much I can overshare about
some used pieces. https://store.bricklink.com/Yellow.Brick?p=Yellow.Brick&itemID=337018738#/shop
And believe it or not, someone bought one of my classic red ones that was super
chewed on over the one that was mint. I guess they needed a damaged one for
some perverse macabre reason.

I always err on the side of caution. It's only new if I personally take
it out of the box and part it out.

I especially liked the comment for the listed fig, "Was nibbled on by dog
about 30 years ago so there are three tooth marks" - very honest and up front.
That made me want to buy it just so I could see 30 year old dog teeth marks .

By the way, how do you know the dog chewed it 30 years ago??

Jim.
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Feb 23, 2023 11:42
 Subject: Re: Buyer changing countries constantly
 Viewed: 37 times
 Topic: Selling
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If he is a drop shipper, like many have already guessed at (I think so to), then
that would probably mean he will not try to scam any of the stores he is buying
from because he will want to keep his feedback clean so that he can continue
buying here and not burn any bridges along the way. His business only continues
if he keeps the sellers he buys from happy. We have never had any problems with
drop shippers.

Jim
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Feb 23, 2023 01:40
 Subject: Re: No Option for "Paid"
 Viewed: 32 times
 Topic: Problem
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In Problem, peregrinator writes:
  In Problem, TheBrickGuys writes:
  He is in a state that collects taxes but we have had many orders in the past
where customers who have purchased sets that required us to send an invoice,
lived in states that collect taxes. I assumed BL had collected the taxes from
PayPal like when customers pay using onsite payments (which is 99.9% of our orders).
And like I mentioned, we have been doing it this way for years - that is why
I wondered if maybe BL has changed something.

BL can't collect the taxes unless the buyer pays on-site - if the buyer pays
directly through PayPal BL never "sees" that transaction.

It could just be that this situation just hasn't happened to you over the
past few years (as you say, most buyers pay on-site; and if a buyer lives in
a state that doesn't collect sales tax, it doesn't matter).

I agree, I think that is exactly what happened. Well, at least now I have that
option removed from the invoice I send out.

Jim
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Feb 22, 2023 23:24
 Subject: Re: No Option for "Paid"
 Viewed: 40 times
 Topic: Problem
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A big thank you to everybody that helped me figure out what I was doing wrong.
My inserted link to make a payment to my PayPal address was the problem. My customer
choose that option instead of the BrickLink Pay button on the invoice that we
sent them. I have removed the link so that it will no longer be included on future
manually sent invoices.

Again, thank you for all the replies and help. It was something I should have
already known but hey, I never said I was smarrt.

Jim.
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Feb 22, 2023 23:17
 Subject: Re: No Option for "Paid"
 Viewed: 30 times
 Topic: Problem
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  Chances are your buyers have been clicking the pay button, rather than the link.
BL also puts a warning on the invoice if the buyer's location requires sales
tax....


That makes a lot of sense. If I received an invoice that had a link from the
buyer or a pay button from BrickLink, I would always choose the button so that
is probably what has been going on.

Jim.
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Feb 22, 2023 21:43
 Subject: Re: No Option for "Paid"
 Viewed: 36 times
 Topic: Problem
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  For this kind of order you the payment button appears for the users, but if you
put a link in your comments and they used it then it needs to be refunded and
paid using the button on Bricklink.

I had the link in the past but since a few years ago I removed it and just point
the users to use the Pay button that appears inside the order view (linking to
it) and on their orders placed page.

So your saying that if I send a manual invoice to a customer that there is a
"Pay" button on there? Below is a line that we included on all invoices
we send manually for the link top make the payment(the X's are replacing
my PayPal email):

https://www.paypal.com/cgi-bin/webscr?&cmd=_xclick&business=XXXX@XXX.com¤cy_code=USD&amount=41.64&item_name=Order21450872

So I take it that all this time (at least sense BL implemented onsite payments)
I should not have had that line in there because there was always a "Pay"
button on the invoice? Which makes sense considering I always see the pay button
when I place an order on BL and get sent an invoice.

Jim.
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Feb 22, 2023 16:15
 Subject: Re: No Option for "Paid"
 Viewed: 41 times
 Topic: Problem
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In Problem, SylvainLS writes:
  In Problem, TheBrickGuys writes:
  […]
  Is he required to pay on-site? Did he pay on-site?

Not that I know of.

I believe Peregrinator’s question is more: Is the buyer in a situation (state/country
& value) where BrickLink has to collect taxes and thus requires an on-site payment.

(That is: US buyer in most states, UK buyer under £135, EU buyer under €150.)


   The customer purchased a set and we have all of our sets
set for "Manual Checkout". When a customer places an order for a set
we send the customer an invoice using the "Send Invoice" button and on
the invoice there is a link to make a payment to our PayPal account. We have
done it this way for years and have always had the option to change the order
to paid. I wonder if something has change with BrickLink?

Yes, a bit more than two years ago, BrickLink started to collect taxes….

In reply to your comments and also 1001bricks / peregrinator... (thanks by the
way)

He is in a state that collects taxes but we have had many orders in the past
where customers who have purchased sets that required us to send an invoice,
lived in states that collect taxes. I assumed BL had collected the taxes from
PayPal like when customers pay using onsite payments (which is 99.9% of our orders).
And like I mentioned, we have been doing it this way for years - that is why
I wondered if maybe BL has changed something.

Thanks, Jim.
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Feb 22, 2023 15:40
 Subject: Re: No Option for "Paid"
 Viewed: 48 times
 Topic: Problem
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In Problem, peregrinator writes:
  In Problem, TheBrickGuys writes:
  On our orders received page we have an order that the customer chose "Manual"
checkout. We sent him an invoice and he paid but we can not change the "Order
Status" to Paid. We have the options of Pending, Processing, Ready and Packed.
We can choose any of the four options and then hit the "Submit Changes"
button and usually if we picked "Packed" and hit the submit button we
could then change it to "Paid" but now that option is not present. We
have tried to set the status to all four choice but we do not have the option
to set is as paid after any of the four options so we can not change the status
to "Paid" or "Shipped".

I hope this makes sense.

Jim.

Is he required to pay on-site? Did he pay on-site?

Not that I know of. The customer purchased a set and we have all of our sets
set for "Manual Checkout". When a customer places an order for a set
we send the customer an invoice using the "Send Invoice" button and on
the invoice there is a link to make a payment to our PayPal account. We have
done it this way for years and have always had the option to change the order
to paid. I wonder if something has change with BrickLink?
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Feb 22, 2023 15:27
 Subject: No Option for "Paid"
 Viewed: 159 times
 Topic: Problem
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On our orders received page we have an order that the customer chose "Manual"
checkout. We sent him an invoice and he paid but we can not change the "Order
Status" to Paid. We have the options of Pending, Processing, Ready and Packed.
We can choose any of the four options and then hit the "Submit Changes"
button and usually if we picked "Packed" and hit the submit button we
could then change it to "Paid" but now that option is not present. We
have tried to set the status to all four choice but we do not have the option
to set is as paid after any of the four options so we can not change the status
to "Paid" or "Shipped".

I hope this makes sense.

Jim.
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Feb 13, 2023 01:32
 Subject: Re: Roses are red...
 Viewed: 32 times
 Topic: Sales
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In Sales, molten.brick writes:
  In Sales, BrickScope writes:
  roses are red
violets are red
everything is red
go Chiefs

To honor the energy and excitement of my fair city, all dark red, red, and reddish
brown parts are 15% off today.

Please visit our happy little store. We also have a separate US promotion on
parts and minifigs. The smart shopper could even combine the two for bigger discounts!

Playfully,
Zoe

Good game!

Yeah, it was a really good game. I was hoping that the Chiefs would win but they
were both exceptional teams this year and I would have been happy with either
team winning. .

Hopefully the Packers will do better next year because they really should win
the Super Bowl at least every other year.

Jim
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Feb 3, 2023 19:16
 Subject: Re: COME IN AND SEE WHAT'S NEW IN MARYLAND...
 Viewed: 31 times
 Topic: Sales
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I do not know what the postal service is like in Slovenia but you probably sont
have to worry to much about packages going missing. Out of all our orders we
have had over the past 10 years we have had, I believe, only 3 orders go missing
and one was our fault because I forgot to apply the shipping label (unfortunately,
that one was a rather large $400.00 and now all those poor Lego have to spend
eternity in USPS purgatory (poor little guys)). We hardly every purchase
insurance and when we do it is usually just on larger orders.

A side note on Cap Locks... If you really want to have fun then continue to
use Cap Locks but also do double spacing between each letter and quadruple spacing
between words. Lastly, DONT USE ANY PUNCTATION.


Jim
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Jan 24, 2023 22:48
 Subject: Re: Growing Store and Increase Sales
 Viewed: 43 times
 Topic: Sales
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In Sales, W_C_B writes:
  In Sales, peregrinator writes:
  In Sales, W_C_B writes:
  Also I know selling internationally
would increase sales by a lot

Just FYI: it does not



Really? Alright good to know thanks. I thought maybe access to more buyers would
create more orders.

Selling internationally did bring in good sales years ago but no more. The whole
reason is that shipping overseas is now just way too expensive. When we first
started selling overseas we probably received at least 25% of our orders from
overseas but that was when overseas shipping thru USPS was actually reasonable
but now for just 8 ounces they charge $17.10. Above 8 ounces it goes up to about
$27.00.

We now get maybe 1% to 2% of our sales from other countries.

Jim.
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Jan 21, 2023 17:13
 Subject: Re: Problem with MISB set
 Viewed: 53 times
 Topic: Problem Order
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It also very possible that someone purchased the set, took pieces out that they
wanted and then taped it back up as best they could and then returned the set
to the store they bought it from. The person you purchased that same set from
the store not knowing that it was opened.

This has happened to us at least three times when we purchased multiple sets
for breaking down for our inventory. One set was completely replaced with a bunch
of used Lego taped up inside the bags from the set. The other two times it happened
where someone purchased the set, assembled it and then partially disassembled
the set and taped the parts back up into the original bags and then carefully
taped back up the boxes, but, of course, did not put everything back in the bags
including some of the figs.

So, in short, it may not have been the seller that originally opened up the set
(if it does prove to have been opened).

Jim.
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Jan 17, 2023 20:20
 Subject: Re: (RAREST SET) The Ultimate Battle for Chima
 Viewed: 74 times
 Topic: Price Guide
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In Price Guide, TheChimaChannel writes:
  I own this set after a long time of searching for it.
what do you guys think its worth? how much would you buy it for?
post it in the description.

if you want to know how i got it just ask

Wow, that set is HUGE! I think this picture helps to show the true scale of just
how big it is:
 
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Jan 13, 2023 00:33
 Subject: Re: Still prevalent today...
 Viewed: 33 times
 Topic: Buying
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Okay, I have the perfect solution for you. In your last post you stated that,
in part, you are "trying to enjoy the spending of my money". Well, it
just so happens, I really enjoy "receiving" money so if you enjoy spending
it and I enjoy receiving it, why not avoid all those pesky future headaches and
just do all your future BrickLink shopping in our store.

Heck, I'll even compliment you on how good looking you are and how very smart
you are after each and every sale to help make the whole "enjoy the spending
of my money" experience even that much more enjoyable!

Sound good?

Jim.

PS. I will even throw in free shipping on every 50th order. Well as long as it
is under 4 bucks.
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Jan 10, 2023 21:24
 Subject: Where to submit proof of shipment.
 Viewed: 115 times
 Topic: Problem Order
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We have a customer that filed a NSS against us and we have replied to the NSS
with the tracking number showing that it was delivered but we would also like
to submit a scanned copy of the purchased postage in a PDF format but do not
know where to send it. The "Problem Detail" page only allows us to respond
with a message but there is no place on that page to submit any other proof.

Does anyone know how we can go about getting a copy of the postage to the correct
person or place that handles NSS's?

If only the customer had contacted us in the first place then we would have had
no problem refunding the order total but they did not try to contact us thru
BrickLink or by email, just filed an NSS.

Jim
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Jan 5, 2023 21:12
 Subject: Re: New upload.
 Viewed: 22 times
 Topic: Sales
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In Sales, 1001bricks writes:
  
  1000bricks

Now that's (another) original name

But I'm not sure I should be flattered or angry right now...

I always thought you picked 1001bricks because 1bricks thru 1000bricks were already
taken so you settled for 1001bricks.

You could just rename your shop to "99 bottles of bricks on the wall".
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Dec 27, 2022 11:57
 Subject: Re: The client pesters
 Viewed: 54 times
 Topic: Help
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In Help, nikitasam writes:
  I returned the money to the buyer, the client received the money and now he writes
to me: "When will I receive my order?" What should I do?

As long as you refunded thru PayPal you shouldn't have any problems because
now you have proof to show BrickLink that the order was refunded so an NSS can
not be completed against you.
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Dec 22, 2022 20:10
 Subject: Re: Buyer claims mising parts, but I know I shipp
 Viewed: 32 times
 Topic: Problem Order
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In Problem Order, 1001bricks writes:
  In Problem Order, Nubs_Select writes:
  In Problem Order, 1001bricks writes:
  
  
  
  not really since he will have to buy it elsewhere so its normal to refund extra
for shipping that will be needed for the new purchase

I disagree that it’s normal to refund extra. Compared to a retail storefront
one never would get a credit more than the item’s value, for something missing
or damaged. It’s because we have a feedback system that sellers are more willing
to be generous. However, such generosity should be acknowledged and not assumed.

with a store front you typically arent buying $1 or $2 items and then driving
back to get a refund as opposed to bricklink where if your missing a small part
you have to buy it online and pay shipping again for a mistake the seller made
so its quite normal to refund extra to cover shipping if the seller is the one
who made the mistake


I don't agree at all with you on this, see:
https://www.bricklink.com/message.asp?ID=1381643

As written, people think their wanted-list of 487 Lots 1169 items will automagically
be
generated by non-paid minions into an order where no single physical part can
be missing.

This whole concept is 100% biased.

I've also written that if you do need 17 nails you buy a bag of 25 or half
a pound of them, but you don't ask for 17.

In short the eventual buyer argument "Now I'm missing 1, I'm obliged
to place another order" is unfair.

Or we could also say "Now as BrickLink had problems for couple of hours,
I've possibly lost 100$ - then I won't proportionnaly pay in my fees!"

In short, you should NOT, Nubs_Select or anyone, pay a whole hypothetical
order for a missing part (for a neglectable value).

Accessorily, this would be - for me - a kind of buying feedback or extortion:
"I give you 5 bucks so you're happy even if 0.03$ was (maybe) missing"
or "Give me 5 bucks for this 1x2 white plate or I'm unhappy and will
glue you a Red".

yah it might have been something that isn't normally done and I do agree
in general a full shipping refund is rarely needed but if you went to a store
for certain items which were promised as they were listed for sale and you now
have to buy elsewhere its generally just "normal" (at least on bl) to
refund a bit extra for shipping.

See my other post.

And if the buyer counted wrongly?
If he left one to fall in his carpet?
If his wanted-list wasn't exact?

Again, AFAIK, there's no other shop (apart Brockowl probably) where you can
order 480 lots and 1189 items for maybe less than 100$ - AND expect everything's
exact and seller has to compensated every damage including moral (a birthday
present? Xmas?) if you missed 0.03$

We're talking about an human activity completed at for example 99.995% "only"?
Sorry, but slavery has been abolished.

OK, so the seller should not have to pay extra for shipping but what about if
the customer contacts the store about a missing piece that is needed to complete
a project. Should the store have to send out a replacement missing piece to the
customer so he can complete his project? How do you think that should that be
handled?

Jim
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Dec 21, 2022 22:06
 Subject: Re: "FIGURE IT OUT" SITE
 Viewed: 67 times
 Topic: General
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In General, pitz8008 writes:
  In General, randyipp writes:
  In General, pitz8008 writes:
  That website to help find torsos "Figure It Out" all of a sudden stopped
working for me. When I input the torso color, everything shows up as normal.
But when I input the arm or hand color, it says that "No items were found".
Anybody else recently experience this problem?

Looks like they changed the way the search works with quotes, it doesn't
work with them at all any more.

I also agree that it is much faster, though that is not really relevant to the
post.

Had a feeling it had something to do with the quotes. Just tried another site
like the one I mentioned and that didn't work either.

Yeah, they are all not working. I hope at least one of them makes the necessary
changes to their search operations so as to work again with BrickLink. I would
be willing to help by making a donation to help pay for the time it would take
to change the search code and I would imagine others would too, hint, hint.

Jim
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Dec 20, 2022 13:36
 Subject: Re: Which pattern is this?
 Viewed: 24 times
 Topic: Help
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In Help, 1001bricks writes:
  In Help, Blacktree writes:
  Hello, who can help me with this tile? Which partnumbers is this?

Alternatively, you can post the image somewhere like imgur where it's free
and no account requested, and run a google search on the image.

See the result:
https://imgur.com/a/EZQXm2J

When the image is clear and simple it'll find it instantly.

This can save you the 30 seconds it'd take to the community to get the result


Interesting, have you tried that with minifigure torsos?

Oh, and it didn't take 30 seconds it took 300 SECONDS!! Come on guys - way
WAY tooooo long . In the old days (last week) there would have been 4
posts in response within the first 22 seconds.

Jim
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Dec 19, 2022 22:14
 Subject: Re: Dark Orange- Popular?
 Viewed: 74 times
 Topic: General
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  I think perhaps you do know and that it's not an actor’s quote, but that
the color reminds you of Skragle, whom you miss very much?
https://www.bricklink.com/message.asp?ID=1154156

Colors evoke feelings and often deeply held memories, almost as strongly as our
olfactory do. It's why we enjoy them so much

Actually, I fortunately do not have to miss him as he still with me. I apologize
if my forum message you referenced made it sound like he had died and he is my
mostest bestest dog friend. I think he is the best dog in the whole world but
I would imagine that a lot of other dog owners would dispute that claim.

He dose have some dark orange in his coloring.
 
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Dec 18, 2022 20:32
 Subject: Re: Dark Orange- Popular?
 Viewed: 70 times
 Topic: General
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In General, Upstate_Brickz writes:
  Hiya Bricklink,

Since parts in this color tend to skew a bit higher in price, I wonder why? It
has been around for a while and a fair amount of parts are in dark orange. Do
people build a lot of MOCs with them? Is there a low supply? Is it something
to invest in at a PAB wall if I see it? Do any of you personally build with dark
orange? If so, what? Some good uses I thought might be sunsets landscapes, Mars
environments, rusty things, buildings or shading in general. Just curious.

Upstate_Brickz

My FAVORITE color. As an English actor quite often said "I don't know why?".

Jim.
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Dec 15, 2022 21:19
 Subject: Re: Neutral/Negative Feedback
 Viewed: 79 times
 Topic: Feedback
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In Feedback, 1001bricks writes:
  
  The problem can be fixed easily: we - the sellers - should stop focusing on achieving
a near -100% feedback score.

You mean -100% FB score?
LOL but that's pretty low


  What's wrong with 95% positive reviews? Nothing! 95% positive reviews is
an excellent score!

No no - see top right of your shop, you're at 99% something, that's good.
But 95% isn't.

Which is one of the reasons that this appreciation system is bad.

Apart this, you're right, agreed!

5% dose not sound that bad until you start looking at the math. Example, a store
with 5000 feedbacks would have a combination of 250 negative and neutral feedbacks.
That would mean that out of every 20 feedbacks received 1 would be bad - which
is just too much.

Jim
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Dec 13, 2022 21:12
 Subject: Re: Mobile friendly site!
 Viewed: 38 times
 Topic: Suggestions
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In Suggestions, 1001bricks writes:
  
  Use a computer like a proper homo sapien.

Uh uh...
https://www.youtube.com/watch?v=6LVEgAMzvfI

YOU JERK!! I am sorry but I am mad. How in the heck did you sneak that camera
in and take a video of me??

Jim.
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Dec 8, 2022 22:54
 Subject: Re: Minifigure wall display - identify part
 Viewed: 48 times
 Topic: Catalog Identification
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Two whole minutes before both you guys respond?? That's one hundred and
twenty thousand milliseconds - in the quantum realm that is like, well, forever!
Just sayin. Ya guys are slakin.

They should start time stamping posts in the centisecond time scale so we can
see more clearly who wins.

Jim
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Dec 8, 2022 12:04
 Subject: Re: Obviously lying sellers: can anything be done
 Viewed: 79 times
 Topic: General
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In General, bahpstore writes:
  In General, Brickitty writes:
  In General, rab1234 writes:
  This has probably been raised before, but is there anything that can be done
about these sellers who list figs from the 70s and 80s as new? It’s hard to
be 100% sure they’re lying (even with feedback claiming buyers were sent used
as new), but how much circumstantial evidence is enough? I saw a seller today
who had some very rare castle figs listed as new, so I checked his parts list
and, wouldn’t you know it, some of the exclusive parts from those sets are listed
in used condition with damage noted. Really?

I’ve also sold a used fig to someone before and saw them list it as new a week
after I shipped it.

Why bother having a condition if you can just lie and there are no consequences?

Indeed. It's a travesty. These sellers are nothing more than scammers, the
lowest of the low. I've been reporting the one with the tire brand in their
name repeatedly every few months, but nothing's ever done despite the fact
that it's patently obvious from literally over 100 feedback reports that
they regularly sell new figures as used. How much more evidence is needed? Get.
Them. Off. The. Site.

" the one with the tire brand in their name " LOL. Never deal with them but from
all the feedbacks they should be banned.

It's very bad practice, right after fake parts. Even with comments on the
part. We purchased some transparent parts with "has been in storage, may have
slight scratching." They turned out much worse and listed as USED in our store.
The store is on our least favorite list. You may get more money for one sale,
but your customers won't come back.

What I dont like is the fact that even though itsa goodyear for them, not so
good for all the people that leave them negative or neutral feedbacks. For
every negative / neutral FB's they receive they always leave a retaliatory
feedback. They leave retaliatory negative FB's even for all the neutrals
they receive. And when they know they made a mistake, like in one order where
they replied "Yes, we lost this order and apologized. Weve been moving and lifes
been rough. :/", and they still gave a retaliatory feedback.

Jim
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Nov 30, 2022 16:47
 Subject: Re: log in problems
 Viewed: 27 times
 Topic: General
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Thanks guys for all the info. I am glad to see it has been more then just me.
I know I have had it happen every once in a while but this time it was like 5
different devices but after waiting, like suggested, I was able to log in on
all of our devices.

Thanks.

Jim.
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Nov 30, 2022 16:16
 Subject: log in problems
 Viewed: 128 times
 Topic: General
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On some devices, when I try to log in, I get the message "ID or Password Mismatch!".
I use a password manager so I am not miss typing. If I logout I can sometimes
log back in but more often I just get the Mismatch message.

Anyone else having log in problems?

Jim.
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Nov 29, 2022 19:17
 Subject: Re: How long do I wait for buyer response?
 Viewed: 26 times
 Topic: Selling
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It is possible that the buyer has BrickLink message sent not only to his BL inbox
but also his email. Thus, he may have read your message sent to his email and
possibly already responded by sending you an email - this has happened to me
several times in the past. Have you checked your email to see if he sent you
a message?

Jim.
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Nov 12, 2022 19:43
 Subject: Re: figure NJO668
 Viewed: 46 times
 Topic: Catalog
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In Catalog, chetzler writes:
  In Catalog, chetzler writes:
  In Catalog, MarshMan80 writes:
  FYI the picture of figure njo668 has his legs on backwards.

I suspect it is intentional due to they way he is assembled in the set (he’s
used as a statue of sorts).

Good catch!

I was surprised that it got by both the submitter and the catalog god (well maybe
not a god of the catalog but at least lord and master) but now it makes sense.

Jim
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Nov 10, 2022 22:14
 Subject: Re: Id for parts
 Viewed: 36 times
 Topic: Searching
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In Searching, 1974 writes:
  In Searching, 1001bricks writes:

  Please chill out both?

You're not the guardian of this forum and I don't have any beef with
those posters, but pointing out a part as FAKE when it's not, is not okay
in anyway!

If you don't know jacksh_t about LEGO parts maybe it would be better to not
to post at all

Ole

Is it a good thing to say a part is fake when it is not? No, of course not but
come on, no need to have express such negativity towards someone here. With all
the part experts here which can literally id a part just seconds after a post
is made, if someone mistakenly says a part is fake there is absolutely NO CHANCE
that it is going to get by without quickly being corrected.

Jim.
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Nov 8, 2022 21:17
 Subject: Re: VIP Gold Red Minifig
 Viewed: 43 times
 Topic: Help
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In Help, SDF_Bricks writes:
  A while back I received a freebie from TLG, it's a gold red minifig on a
keychain with a VIP tag and # 853303. Can't find the entry for it in BL's
database. ANyone has link/info and how much it's worth?

Thanks

We got a couple of those but the problem with them is that they just look way
to nice (and shinny) to use as a keychain.

Jim
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Oct 27, 2022 20:28
 Subject: Re: i want open a store who want help
 Viewed: 56 times
 Topic: General
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In General, Brick_building writes:
  i need one positive feedback

send my message as you have store

and want my help I only place an order do not buy

and after that can you send feedback

Thanks in advance

Is there a reason why you are unwilling to place a small order in some store
here and pay for it?
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Oct 25, 2022 16:36
 Subject: Re: Average price vs. quantity average price
 Viewed: 40 times
 Topic: Price Guide
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In Price Guide, legoranger00 writes:
  In Price Guide, 1001bricks writes:
  
  + a bit of correct mathmatics

qty average = (€10 × 1 + €1 x 10) / (10 + 1) = 20/11 = €1.81



Jan

Yes/no - if you round it at 2 decimals it's 1.82€

Hoping it's right

Can anybody give me an example in American money?

I feel the the 6 month qty sales average price does not really apply for deciding
how to price our parts. We just go by the average price for the last "6 months
sales" average and it works out good for us and helps make sure we do not price
our parts too low. From there we put our parts on sale according to how many
sales we want to receive - as an example, when we are busy with our main work
of building cabinetry we take all our parts off sale and our orders go way down
but when we are concentrating mostly on our Lego business we will put all our
parts on sale for about 10 to 15 percent off. The closer we come to 15 percent
off means the mores orders we will receive.

This is how we price our stuff but each store is different.

Jim.
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Oct 16, 2022 11:20
 Subject: Re: "Technically New" vs "Used": a poll
 Viewed: 44 times
 Topic: Selling
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We would definitely sell them as used. We would not like it but with all the
scratches they are just not good enough to sell as new and you will avoid getting
any possible bad feedbacks for selling them as new. Plus, you can always list
them as used but price them as new - may take a little longer to sell but you
will at least get full price.

When it comes to situations where you wonder how to list something, I think Maxx
summed it up really well when he said "Under describe, over deliver…".

Jim
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Oct 16, 2022 11:05
 Subject: Re: Brickpacker has lost connection
 Viewed: 32 times
 Topic: Selling
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Out of curiosity, dose brickpacker still accept new accounts? I looked on all
the pages available but could not find a link to create a new account.

Jim
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Oct 14, 2022 13:34
 Subject: Re: RIP new shiny pieces
 Viewed: 52 times
 Topic: LEGO products
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In LEGO, jennnifer writes:
  In LEGO, cosmicray writes:
  In LEGO, jennnifer writes:
  I just opened
 
Set No: 41964  Name: Back to School Project Box {Mickey Mouse & Minnie Mouse}
* 
41964-1 (Inv) Back to School Project Box {Mickey Mouse & Minnie Mouse}
669 Parts, 2022
Sets: Dots: Disney

and found these:
 
Part No: 74169  Name: Brick, Round 2 x 2 x 2/3 No Studs with 2 Tile, Round 1 x 1 (Mickey Mouse Head)
* 
74169 Brick, Round 2 x 2 x 2/3 No Studs with 2 Tile, Round 1 x 1 (Mickey Mouse Head)
Parts: Brick, Round

Gee, thanks LEGO for packing these new, fun, smooth parts in a bag with lots
of plates and bricks. You really know your audience.

Jen

Are those scratches, or did something funky happen with the liquid plastic during
injection ?

I’m guessing they are scratches, but would like to be proven wrong. It almost
suggests the ABS on those parts is softer than what is used on a typical brick.

Nita Rae

They are definitely scratches as one of them was more noticeably affected than
the other. The scratches are only on the surface, not gouged in such a way that
you could feel the lines. The bottom stud attachments feel really sharp to me
so they may be getting damaged just rummaging around in a bin of their own kind
at the factory.

It is what it is, but there is no way to sell these to a buyer, call them New
and not expect trouble.

Jen

They just look too scratched up to be from rubbing in the plastic bag. Something
must have happened to them before they were placed in the set at the factory.
I have had scratched shinny pieces in a set but never that bad. It is especially
a bummer because they are such cool tiles.

Jim
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Oct 9, 2022 22:56
 Subject: Re: Refund not showing fee adjustment
 Viewed: 43 times
 Topic: Technical Issues
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  I have been under, the mistaken and intuitive, impression that fees were adjusted
based upon the refund reasons, that is the normal way things operate on marketplaces.
Oh yeah, Bricklink is not a normal marketplace.

Well they are a different marketplace in one important way, they only charge
a flat fee of 3% on what is sold verses 6 1/2% on Etsy (+ variuos fees), 12%
on ebay (+ other fees which bring it closer to 15%), Amazon is 15% plus many
other fees.

BrickLink is by far the least expensive marketplace for selling that has a world
wide audience.
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Oct 1, 2022 16:04
 Subject: Re: State of the Catalog 2022
 Viewed: 61 times
 Topic: Catalog
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In Catalog, StormChaser writes:
  In Catalog, SylvainLS writes:
  So, you are “aware of other options” but won’t share them because… no reasons. 
Seems to me it’s just FUD.

I'm sorry that our conversation on this topic wasn't productive. Perhaps
we can resume it at another time.

I think the gist of the thought was that when you pointed out how unfairly BrickLink
acted toward catalog contributors of the past by wrongly erasing their names
when you said "how unfortunate it was that BrickLink erased hundreds of usernames
of catalog contributors. That this was ever allowed to happen speaks volumes
about the level of respect BrickLink gives to its member contributors".

That thought is understandable so I think SylvainLS was just trying to show that
there was a good reason why they removed the names and that it was simply because
they were trying to follow laws regarding the consent of the individuals that
had their names removed when he said "I believe this happened because those members
are not registered anymore and didn’t give their express consent to have it shared
& used by BL". But when you said that you were aware of the reason but still
disagreed because there were other options then SylvainLS just asked "what other
options?". I think the fact that were unwilling to share them showed kind of
a reaching for straws - at least that is what I got out of it. Just my thoughts
(which are usually way out in left field. Heck, my thoughts are usually not even
coherent enough to make it to the ballpark).

Jim.
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Sep 28, 2022 21:30
 Subject: Re: Ignored by helpdesk for over 30 days
 Viewed: 110 times
 Topic: General
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In General, legoman77 writes:
  In General, Loonbricks writes:
  Hello,

is there anyone that can help me in how to proceed here?

I have multiple outstanding NSS, every one of these is fixed, and for each one
I already opened tickets but not even one of these tickets have been answered
by support?

I have been waiting now since 28th of august, and my store has been closed because
of this. I am really getting into financial problems if i can not reopen soon
but i have no idea what steps to take here.

Is there anyone here please that can help? What more can i Do?

my emails won't get responses, my tickets won't get responses, i feel
that there are no options anymore..

thanks in advance.

gr.
kevin

Kevin,
With your feedback I would not buy a bottle of air from you.

Feedback Summary:

Week Month Year Total
Praise: 4 34 1265 6167
Neutral: 0 6 31 91
Complaint: 0 7 44 71

Seven negatives and six neutral just this month. So you cannot say things are
getting better.
I would think that you would not raise a question here with a record like yours.
You complain about being ignored for 30 days and you have ignored buyers for
over a month.

John P

How many of these buyers never came back to Bricklink because of you?

Well said Mr. P
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Sep 22, 2022 15:59
 Subject: Re: Best way to proceed if New listing is used
 Viewed: 37 times
 Topic: Help
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In Help, TonOfWhar writes:
  You're right...the legs are correct, but it looks like they both have the
wrong torso. Will have to replace both. Thanks again for mentioning that, didn't
notice when I checked them for quality.

In Help, par016 writes:
  In Help, TonOfWhar writes:
  SW0519. The torso isn't for the same figure? Really? They both came in the
same baggie. I'll have to go back and check to see if maybe they sent me
a mixed figure. Thanks for pointing this out.

In Help, par016 writes:
  In Help, TonOfWhar writes:
  Hi,

I recently placed an order for 4 figures, all listed as new. 2 came in perfect
condition and the other two: one had a light crack which I can live with, the
other is cracked on both arms and covered in some type of residue. I contacted
the seller and sent them pictures but was assured there is no way they sent old
figures as all they sell are new and to check if I've confused it with a
figure from my own collection. I pulled the item and inspected them right out
of the parcel, don't own these figures apart from the ones from this seller,
and not sure how to proceed. I replied to the seller advising them of this, but
they seem rather defensive about it. They don't seem to have any negative
or neutral feedback so I don't know if they just didn't notice or something
genuinely happened during shipping which I find hard to believe as their packing
was great. I don't want to cause anyone trouble, but I also paid $18.29 for
the affected figure and was hoping they'd be new as advertised. Any recommendations
on what else I could do? I already looked into the pricing for a new torso and
it's going to cost 7$ + shipping just to replace it. I've attached the
pictures (I think it worked) in case anyone has seen anything like this before
and has any tips.

Thanks

Your torso doesn't match your helmet. What figure did you buy?

-Pete

It's hard to tell from the pics but it looks like you have this torso

 
Part No: 973pb1591c01  Name: Torso SW Armor Camouflage Elite Corps Trooper Pattern / Olive Green Arms / Black Hands
* 
973pb1591c01 (Inv) Torso SW Armor Camouflage Elite Corps Trooper Pattern / Olive Green Arms / Black Hands
Parts: Minifigure, Torso Assembly, Decor. {Olive Green}

from this figure

 
Minifig No: sw0518  Name: Clone Scout Trooper, 41st Elite Corps (Phase 2) - Kashyyyk Camouflage, Scowl
* 
sw0518 (Inv) Clone Scout Trooper, 41st Elite Corps (Phase 2) - Kashyyyk Camouflage, Scowl
Minifigures: Star Wars: Star Wars Episode 3

and this helmet

 
Part No: 11217pb08  Name: Minifigure, Headgear Helmet SW Clone Trooper (Phase 2) with 41st Camouflage Pattern
* 
11217pb08 Minifigure, Headgear Helmet SW Clone Trooper (Phase 2) with 41st Camouflage Pattern
Parts: Minifigure, Headgear {Olive Green}

from this figure

 
Minifig No: sw0519  Name: Clone Trooper, 41st Elite Corps (Phase 2) - Kashyyyk Camouflage, Scowl
* 
sw0519 (Inv) Clone Trooper, 41st Elite Corps (Phase 2) - Kashyyyk Camouflage, Scowl
Minifigures: Star Wars: Star Wars Episode 3

-Pete

Both minifigs are in the set #375305 in quantities of 2 each
 
Set No: 75035  Name: Kashyyyk Troopers
* 
75035-1 (Inv) Kashyyyk Troopers
83 Parts, 4 Minifigures, 2014
Sets: Star Wars: Star Wars Episode 3

The seller may have purchased either the set in used condition or a possibly
a used bulk lot from maybe someplace like Goodwill that contained the set and
he did not pay enough attention to the printing on each fig and bagged them incorrectly.

Jim
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Sep 20, 2022 19:14
 Subject: Re: Paid twice the taxes, the seller doesn't care
 Viewed: 40 times
 Topic: Help
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In Help, Shintaku writes:
  In Help, Heartbricker writes:
  In Help, Shintaku writes:
  Hello,

a very bad thing happened with a 10k + feedbacks seller.

They shipped with the documents, the customs office didn't see them and I
double paid the taxes.
I ended paying nearly more in taxes than the order itself.

I called my post office and they said that it's the seller's duty to
contact the customs office and solve it. I am just a buyer, why should I care
about that? I should pay once and then get the goods. My duties should be over
with that.

So what would you do in my place?

Duty/Taxes are the responsibility of the importer (you/buyer).
You need to contact your customs office in order to show you paid twice and get
refunded.

They said that bricklink is behaving illegally, as I am the only one who has
to pay. It is impossible that bricklink makes me pay and then picks my money
and pays my State.
They say that it's very likely that bricklink is keeping that money.

I would say that more likely that the custom's office just does not care
to take the time to straighten things out. When they say things like "very likely
BrickLink is keeping the money, It sounds like they are just using lame excuses
to try and push the blame somewhere else instead of just trying to figure out
not "what likely" happened but what exactly did happen and give real advice on
how to straighten it out.
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Sep 20, 2022 10:40
 Subject: Re: Do I have reason to get this Neutral removed?
 Viewed: 34 times
 Topic: Feedback
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  ‘klicks’.  Klick is US military for km

Interesting,. I have heard it a million times in movies but never knew what the
actual distance equaled.

But, if you wanted to be more informative (and accurate) then you would have
said a klick equals .621371 miles or 3,280.839895 feet - see how much easier
that is
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Sep 18, 2022 11:24
 Subject: Re: Number Contest
 Viewed: 28 times
 Topic: Contests
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59716516
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Sep 15, 2022 20:07
 Subject: Re: Minifigure Condition - New
 Viewed: 22 times
 Topic: General
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In General, yorbrick writes:
  In General, TheBrickGuys writes:
  In General, yorbrick writes:
  In General, ImperialFleet writes:
  I assemble all of my new minifigures. I state it clearly in my terms. I only
list a minifigure as new if I pulled it from a set and assembled it then placed
it in a bag. That is how I do it, if you don't want them assembled, then
find another seller. It's how I run my store.

Whereabouts is it clearly stated in your terms? I couldn't see it.

It is the 11th line of his terms, highlighted and in all caps.

Go back in time to when I posted, it wasn't.

Look at the date the last change was made. Click that and go back to the previous
version.

Okay, that is true but he actually does not even need to state in his store terms
that they are assembled. According to BrickLink, he is allowed to sell them that
way so he is still not lying to himself or anyone else, otherwise some minifigs
would need to be listed as used right out of the set not even ever being touched.
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Sep 15, 2022 11:49
 Subject: Re: Minifigure Condition - New
 Viewed: 27 times
 Topic: General
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In General, alex10552 writes:
  That's great that that's how you do it... but let's not lie to ourselves,
here. You've now just changed the condition from new to used. Very very slightly
used, yes. But still used.



In General, ImperialFleet writes:
  I assemble all of my new minifigures. I state it clearly in my terms. I only
list a minifigure as new if I pulled it from a set and assembled it then placed
it in a bag. That is how I do it, if you don't want them assembled, then
find another seller. It's how I run my store.

Hi is not lying to himself or anyone else. BrickLink allows anyone to assemble
their minifigs and sell them as new so it is completely okay for him to do so
and his store terms highlight in all caps " ALL NEW MINIFIGURES ARE ASSEMBLED
UNLESS STATED OTHERWISE! ".

We do not assemble our figures for 2 reasons, first, the extra work takes extra
time and second, because we know that buyers want to put them together for themselves.
Regardless of how we sell figs, if a store wants to sell their figs assembled
then that is up to them.

Jim
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Sep 15, 2022 11:44
 Subject: Re: Minifigure Condition - New
 Viewed: 32 times
 Topic: General
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In General, yorbrick writes:
  In General, ImperialFleet writes:
  I assemble all of my new minifigures. I state it clearly in my terms. I only
list a minifigure as new if I pulled it from a set and assembled it then placed
it in a bag. That is how I do it, if you don't want them assembled, then
find another seller. It's how I run my store.

Whereabouts is it clearly stated in your terms? I couldn't see it.

It is the 11th line of his terms, highlighted and in all caps.

Jim
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Sep 10, 2022 23:20
 Subject: Re: Issues with bricklink contact forms
 Viewed: 70 times
 Topic: General
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   Appeal to them, don’t demand. To include a timely response.

Time and time again, I’ve witnessed Russell’s willingness to hear and adjudicate
such cases with compassion and fairness, given the circumstances.



I fully agree, ask with humility / never demand. There have been forum posts
in the past by people who have had their store closed for not paying their fees
on time and some have gotten pissed when their store was not opened quickly enough
for them and I have wondered if maybe they showed a bad attitude when contacting
admin about their store being closed so admin may not have been in a real hurry
to help them out. I know I have forgotten to pay our fees a few times over the
years and have had our store closed but each time, after I paid the fees, I would
contact admin apologizing big time for not paying on time and our store was always
opened up the same day and sometimes even within an hour or two.

Jim
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Sep 10, 2022 23:00
 Subject: Re: English grammar help
 Viewed: 34 times
 Topic: Help
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In Help, Nubs_Select writes:
  Mine is more for more like standard items not even bricks per say but even tho
used items are supposed to have some wear (it's in the name USED) I still
feel weird listing them as such for common bricks since they still have wear
where I don't check every brick for like 10 seconds (yes I have done that
way to much) and now Im trying out something different to save time without sacrificing
quality. This is probs a bad explanation

Actually the explanation is very good. I have wondered the very same thing -
how to list used parts where the occasional one may be a bit more scratched up
then others. The problem is getting the wording right so that you dont to scare
people away from buying the parts because they may think that they will receive
damaged parts but you know that most all of them will be in good shape but at
the same time, when sorting, you dont want to spend to a lot of time with each
part checking for ones that are damaged just a bit more then others so the occasional
scratched one may get by you. The quite damaged pieces are usually easy to pick
out but others not so easy. I hope what I am saying makes cents (at least
a couple of).


Jim
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Sep 7, 2022 22:07
 Subject: Re: Adult Appeal to Duplo?
 Viewed: 39 times
 Topic: LEGO products
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In LEGO, SylvainLS writes:
  In LEGO, crazylegoman writes:
  In LEGO, SomeRandomUser writes:
  It's not frequent but I see adults buying Duplo sets for themselves.

Where? How do you know it's for themselves?

David

Because they ask for the package to have a big ‘Adult toys’ written on it?

I thought porno graphic topics were against forum rules and here you are, ruler
of the forums, with the power to banish any who dare post forum replies in all
caps and now you bring this trash talk into the sacred halls of the forum? SHOCKING!!

Jim.

PS. Did you hear the one about a priest, a politician and a Duplo fig...

Oh great, now I'll probably get banned for talking religion, politics and
for being a Lego hater.
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Aug 31, 2022 01:29
 Subject: Re: Brick Storage
 Viewed: 37 times
 Topic: General
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Sorry everybody but I was contacted right away with a message so they were takin
quick. I wish I had more to go around - I apologize.

Best regards. Jim.
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Aug 30, 2022 21:57
 Subject: Brick Storage
 Viewed: 222 times
 Topic: General
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We have got 7 of these:

 
Gear No: 95569c01  Name: Storage Brick 2 x 2
* 
95569c01 (Inv) Storage Brick 2 x 2
Gear: Storage

1 in red, 1 in blue, 1 in medium azure, 2 in dark pink and 2 in medium lavender.
They are all new and never used but because they are made of soft plastic they
have a little bit of surface scratchings from being moved around. We dont really
have a use for them so they have just been sitting around. They look like they
are getting bummed out because they dont have anything to do here and they would
like to be doing what they were made for, holding someone's Lego.

They retailed for $7.99 each (at least that is what the price sticker on the
bottom says) but we just want them to have a new home where they can be put to
good use. If anyone is interested we will be glad to send them to you free of
charge (providing you live in the US as overseas postage would be killer). Just
let us know if you are interested.

Jim.
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Aug 29, 2022 19:46
 Subject: Re: I found a cool LEGO Life on Mars display case
 Viewed: 34 times
 Topic: Announce
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In Announce, popsicle writes:
  In Announce, faro writes:
  Anybody ever seen this. I bought a prominent auction platform about 2 years ago:

The file in your email to me, Farid, is still too small to do much with.

I'm interested in bringing-out (bettering) the actual displayed portion of
the retail display case. Need a larger file to do much more though. If you've
got it, send it.

A picture without the ceiling lights reflecting off the curved case would make
a world of difference in creating a better quality picture for upload.
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Aug 25, 2022 16:34
 Subject: Re: Let's give away $100 to a fellow BL member!
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 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Aug 24, 2022 12:05
 Subject: Re: Let's give away $100 to a fellow BL member!
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