Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | Admin_Russell  | | Posted: | Apr 26, 2023 19:55 | | Subject: | Some excellent news! | | Viewed: | 841 times | | Topic: | Administrative | |
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BrickLink
ID CardAdmin_Russell
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Location:  USA, California |
| Member Since |
Contact |
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| May 9, 2017 |
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Admin |
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| BrickLink Administrator |
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| Hello everybody,
As many of you know, during the past couple years we have experienced problems
with lost Help Desk tickets. We did a lot of research into what may be causing
this issue, but the problem persisted. In fact, it actually got worse at the
beginning of this year.
As a result of the increased problem levels, a couple months ago we reconfigured
the connection between the Help Center and our SmarterTrack Help Desk system.
We noticed an immediate, sizeable increase in ticket volume, so much in fact,
that we were concerned about how to handle the extra tickets from a resource
management point of view.
So for 2 months we have been monitoring the levels closely, and we are confident
in saying that we have now found the problem and fixed it. 
Furthermore, our great new customer service team that we hired in the fall has
stepped up to the plate and is handling the increased load of tickets beautifully.
Our overall average response time is now 27 hours, which means that for most
tickets submitted on a weekday, you will receive a personal response the same
day.
We know the running narrative in the Forum is that it takes 3 weeks to hear back
from the Help Desk. I suppose this is an improvement over what people used
to say, that one would never hear back. But we'd like to inform everyone
of a NEW reality, where our folks are getting back to you in record time, and
also with exceptional levels of service.
Because we do not anticipate needing a Missing Help Desk Ticket topic any more,
I have removed that topic from public view. It has been over two months since
anyone posted under that topic, and it just isn't a good look. I trust you
will agree.
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| Author: | Admin_Russell | | Posted: | Feb 3, 2023 15:56 | | Subject: | Seller Terms of Service Update Feb 2, 2023 | | Viewed: | 492 times | | Topic: | Administrative | |
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BrickLink
ID CardAdmin_Russell
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| Location: USA, California |
| Member Since |
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| May 9, 2017 |
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Admin |
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| BrickLink Administrator |
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| Hello everybody,
Yesterday we updated the Seller Terms of Service. Here is a summary of the changes
that were made.
• Opening section - Removed one restrictive phrase
If you do not agree to the revised Seller Terms, then BrickLink is entitled
to terminate these Seller Terms as they apply to you, and disable your
Seller account.
• 1.2.8 - Replaced the term “on hand” with more explicit language
Exact quantity: The quantity of the item that you are listing for sale must
not be greater than the quantity you have physical possession of in the country
in which your BrickLink store is registered. Drop shipping is not permitted.
• 1.2.11 and 1.2.12 - Removed these sections regarding the MOC Shop
MOC Packages. If you offer for sale in your store bricks and build instructions
for a design made available by a Designer (a “MOC Package”), then you must (i)
offer to sell all the bricks that are necessary to build the model represented
by the MOC Package and (ii) deliver or otherwise make available to the Buyers
of the MOC Package the build instructions for the MOC Package.
Designers’ MOCs and Designs. Without written consent of a Designer, or except
as otherwise permitted herein, you may not sell, reproduce or create derivative
works of any Designer's models, images or designs published on the Site,
including at moc.BrickLink.com or within the Studio Gallery portion of the Site.]
• 1.3 - Removed various other mentions of the MOC Shop
• 1.3.11 - New language was added regarding complimentary use of the site
Complimentary use in Select Countries: LEGO BrickLink, Inc. is required to
register with the tax authorities in the countries from which BrickLink collects
Store Fees. For certain countries with few BrickLink sellers, or where the overall
BrickLink sales volume is low, the cost to LEGO BrickLink, Inc. of registering
for tax purposes can exceed the anticipated revenue from Store Fees. In such
cases, BrickLink may not charge Store Fees for sellers in countries where the
cost of registration with local tax authorities would make it economically advantageous
for BrickLink to not charge Store Fees. The list of countries for which BrickLink
will not charge Store Fees is subject to change from time to time as economic
conditions change, at BrickLink's sole discretion. The current list of exempted
countries may be found here.
**************************************
You can easily see the exact differences by opening two tabs for this page:
https://www.bricklink.com/v3/terms_of_service_seller.page
On the dropdown menu in the upper right corner, select July 1, 2021 and for the
other keep it at the default Feb 2, 2023.
None of the changes to the TOS were considered critical enough to require consent
from our sellers. However, communication was sent to various groups of sellers
who may be affected by these changes.
Thank you,
The BrickLink Team
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| Author: | CE_Anastasia | | Posted: | Dec 23, 2022 10:59 | | Subject: | New Seller Verification changes for the EU | | Viewed: | 1085 times | | Topic: | Administrative | |
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BrickLink
ID CardCE_Anastasia
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| Location: USA, California |
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| Nov 9, 2020 |
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Admin |
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| BrickLink Administrator |
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| Dear BrickLink members,
Due to legal compliance with DAC-7 rules, we are required to collect additional
information from new business sellers in the European Union starting from the
middle of next week. Refer to Article 8ac of the document to find out if you
have the documentation to qualify as a business seller.
https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX%3A32021L0514
Additional information that we will be collecting includes the following:
- Name of business
- Business registration number, including a supporting document. As different
rules apply for each EU member state, refer to your local authority for more
information
- Tax Identification Number (TIN), including a supporting document:
https://ec.europa.eu/taxation_customs/tin/#/check-tin
- OSS Number and/ or VAT ID for each country of registration:
https://taxation-customs.ec.europa.eu/online-sellers_en
At the moment, only new business sellers who are registering after the launch
are going to be affected by the new procedure. However, if a current EU seller
changes their country, they will be required to provide additional documentation
as well.
All existing EU business sellers should be aware that these rules will also apply
to them starting from 2024, when the re-verification of existing details will
happen. Until then, we will continue working closely with authorities to establish
the best process for this next step.
Thank you,
BrickLink Team
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| Author: | CE_Tanja | | Posted: | Dec 17, 2022 13:56 | | Subject: | Article about a BrickLink data breach | | Viewed: | 841 times | | Topic: | Administrative | |
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BrickLink
ID CardCE_Tanja
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| Location: USA, California |
| Member Since |
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| Feb 17, 2021 |
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Admin |
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| BrickLink Administrator |
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| Dear BrickLink members,
A report has recently surfaced of a possible data breach on our website, BrickLink.com.
We can assure you, our members, that we have seen no evidence of any breach of
our systems and have no reason to believe that the data you entrust us with has
been compromised.
A short while ago, we were approached by a third party who offered their services
to fix several potential security loopholes they had identified. This third party
is not one of our suppliers and we did not request them to provide any analysis
or diagnosis of our systems.
When we did not engage the services of this third party, they apparently released
this “news” that a security breach could have happened on our site. Whereas it
is true that there is always a small possibility that data could be compromised
on any site, we feel this report unfairly portrays our website as unsafe.
We have invested substantially in our security system and are confident in its
ability to keep your data safe. In addition, we strictly follow the LEGO Group
standards for GDPR compliance and other legal requirements regarding the data
of our users.
Thanks for you attention, and please feel free to contact the Help Desk with
any questions you might have.
The BrickLink Team
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| Author: | Admin_Russell | | Posted: | Dec 6, 2022 23:06 | | Subject: | Missouri Sales Tax | | Viewed: | 257 times | | Topic: | Administrative | |
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BrickLink
ID CardAdmin_Russell
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| Location: USA, California |
| Member Since |
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| May 9, 2017 |
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Admin |
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| BrickLink Administrator |
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| Hello everyone,
It has been quite a while since we added a new US state to the sales tax list,
but come January 1, 2023, Missouri will also be there:
https://www.bricklink.com/help.asp?helpID=2503
Please consult this Help Page for an explanation of how Bricklink collects US
sales tax:
https://www.bricklink.com/help.asp?helpID=2467
This Help Page also touches on refunds, quotes, the store address, and manual
tax settings.
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| Author: | Admin | | Posted: | Nov 15, 2022 16:06 | | Subject: | Reserve your LEGO® account nickname today! | | Viewed: | 1419 times | | Topic: | Administrative | |
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BrickLink
ID CardAdmin
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| Location: (Undetermined) |
| Member Since |
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| Apr 30, 2000 |
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Admin |
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| BrickLink Administrator |
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| Dear BrickLink member,
We’ll be making some changes to the LEGO® Account system in 2023 that’ll make
things a bit easier for you and other BrickLink® members. We’re introducing a
universal LEGO nickname that will work in all online LEGO experiences, including
BrickLink. This means that your username on BrickLink will be the same as your
LEGO Account nickname. That way, you’ll only have to keep track of one nickname,
and it’ll be easier for others to follow you and enjoy your LEGO content.
Right now, we’re giving our BrickLink and LEGO Ideas members a chance to create
and reserve their preferred nickname before we open the service to other LEGO
account holders. If you already have a LEGO Account, we’ll ask you to do a quick
setup on that account by following the link below. All you must do is submit
your BrickLink username as your new LEGO Account nickname. That’s how we’ll make
sure you get the nickname you prefer, on BrickLink, LEGO Ideas and everywhere
else!
If you do not have an account already, follow the link below to create an account
and to select your own nickname.
We understand how important it is to you that other BrickLink members recognize
you on our site, so we encourage you to complete the nickname setup as soon as
you can.
There’s one more thing, though. For trademark and copyright reasons, nicknames
can’t contain words like “LEGO” or “BrickLink” We appreciate all our BrickLink
members, and we understand that changing your nickname isn’t necessarily something
you’d like to do. It’s all part of our work to provide our BrickLink members
with the best possible way to connect with the LEGO brand and each other, and
we hope you’ll feel the benefits of this going forward.
If you find your nickname is rejected for this reason, we encourage you to use
other words related to the LEGO brand like “brick” or “build.” See what fun and
personal combinations you can make!
Anyway, here’s what you need to do:
• Follow this link to log in to your LEGO Account or to create a new LEGO account
https://identity.lego.com/en-US/profile?returnUrl=https%3A%2F%2Fwww.bricklink.com%2F&clientid=0fd7ca3b-3a33-48e3-a747-8ec6f09557c1&appContext=false&adultexperience=true&hideheader=true&hideclosebutton=false&hideexternallogin=false&childsignupexperience=
• Click the Edit icon next to your avatar
• Choose your preferred nickname in the field
• Click Submit and wait a few seconds for your nickname to be approved
• That’s it! You’re all set!
Please select your preferred nickname by the 16th of January 2023. If you’re
not able to change it by this time, we’ll give you an auto-generated nickname.
PLEASE CHECK THESE GUIDELINES BEFORE SUBMITTING A NEW NICKNAME
A nickname...
• can be created in the languages available within a LEGO experience, e.g., LEGO.com
or LEGO Life.
• must be between 4-25 characters in length
• can contain both upper- and lower-case letters
• can be a mix of characters and numbers
• can include a maximum of 4 numbers
• can only include the following special signs: ‘.’ and/or ‘-‘and/or ‘_’
• can include spaces, but not two or more consecutive spaces
• can’t contain the LEGO wordmark including any variations that make it look
as if the name indicates an individual representing the LEGO Group
• can’t contain a LEGO franchise that is a trademark owned by the LEGO Group
• can’t contain a name from another intellectual property not owned by the LEGO
Group (example: Star Wars)
• can’t contain an email address or other contact info
• can’t contain references to other social platforms
• must adhere to the standard LEGO moderation guidelines including but not limited
to political or religious topics, drugs and alcohol, weapon references, hate
speech, profanities, violence, or abusive language
FREQUENTLY ASKED QUESTIONS
Please visit our Help Center for a list of Freqeuntly Asked Questions
https://www.bricklink.com/help.asp?helpID=2576
If you would like to recieve information about this type of topic in the future,
you can sign up for Personalized Marketting here
https://www.bricklink.com/pref_contact.asp
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| Author: | Admin_Russell | | Posted: | Jul 29, 2022 19:55 | | Subject: | Attention French Buyers | | Viewed: | 791 times | | Topic: | Administrative | |
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BrickLink
ID CardAdmin_Russell
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| Location: USA, California |
| Member Since |
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| May 9, 2017 |
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Admin |
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| BrickLink Administrator |
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| To all French buyers,
Beginning in July 2021, all marketplaces were required to recover VAT charges
for any purchases under EUR 150 coming from outside the EU.
This year in France, this rule was expanded to include all imports from outside
the EU, specifically on purchases above EUR 150.
The question we have is:
Based on your experience, are customs authorities collecting VAT on imports
valued over EUR 150 that have shipped during this year (2022)?
We are reaching out directly to several French buyers on BrickLink for their
input, but we also wanted to ask this question to French buyers who happen to
be in the Forum. Please add your reply to this thread.
Thank you,
The BrickLink Team
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| Author: | Admin_Russell | | Posted: | Jul 11, 2022 17:30 | | Subject: | Subscribe to BrickLink Email Newsletters | | Viewed: | 493 times | | Topic: | Administrative | |
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BrickLink
ID CardAdmin_Russell
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| Location: USA, California |
| Member Since |
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| May 9, 2017 |
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Admin |
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| BrickLink Administrator |
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| Dear BrickLink Members,
Did you know BrickLink sends quarterly email newsletters for Marketplace, Catalog,
and Studio?
Many of you subscribe already, but most of our members still do not. These newsletters
are opt-in, which means you must modify your contact settings if you want to
receive them.
We use the newsletters to share updates, surveys, new features, bug fixes, tips
and tricks, staff picks, and information about our roadmap.
How do you subscribe?
On the top menu, click on My BL, then Settings:
https://www.bricklink.com/v2/settings/pref_settings.page
From the settings page, select My Contact Settings:
https://www.bricklink.com/pref_contact.asp
Scroll to the bottom and check the Newsletter box under Personalized Marketing
(see image below).
Enjoy!
The BrickLink Team
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| Author: | CE_Tanja | | Posted: | Mar 25, 2022 15:17 | | Subject: | Important update reg. Ukraine and Russia | | Viewed: | 67086 times | | Topic: | Administrative | |
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BrickLink
ID CardCE_Tanja
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| Location: USA, California |
| Member Since |
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| Feb 17, 2021 |
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Admin |
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| BrickLink Administrator |
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| Dear BrickLink members,
The LEGO Group released the following statement regarding the war in Ukraine.
Our thoughts are with all the children and families suffering as a result of
the war in Ukraine.
Our priority is the safety of all our colleagues. We are in contact with our
Ukrainian team and are providing ongoing support to ensure their safety. We are
also working to support other colleagues around the world impacted by the escalating
crisis including our team in Russia.
We have paused shipments of products to Russia given the extensive disruption
to the operating environment.
We care deeply about the lasting impact on children and together with the LEGO
Foundation and Ole Kirk’s Fond, we will donate DKK 110 million (approx. USD 16.5
million) to emergency relief efforts, with a focus on providing support for children
and families. The donation will be made to existing partners, including the United
Nations Children’s Fund (UNICEF), Save the Children, and the Danish Red Cross.
This is a volatile and constantly evolving situation which we are monitoring
closely.
What does this mean for BrickLink?
The global payment platforms we use on BrickLink are currently not available
in Russia and deliveries to and from the country are severely disrupted. Given
this, buying and selling activities in Russia will be temporarily deactivated.
Members impacted by this will be informed individually.
We are grateful for everyone in our community and never imagined we would face
a situation such as this or witness the heartbreak and devastation we’re seeing
in Ukraine.
Please continue to adhere to our community guidelines and show each other respect
and support.
Thank you for your understanding.
The BrickLink team
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| Author: | Admin_Russell | | Posted: | Jan 10, 2022 23:20 | | Subject: | Transparent and Glow-in-Dark Minifigures | | Viewed: | 3163 times | | Topic: | Administrative | |
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BrickLink
ID CardAdmin_Russell
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| Location: USA, California |
| Member Since |
Contact |
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| May 9, 2017 |
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Admin |
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| BrickLink Administrator |
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| Dear BrickLink Sellers,
Over the past several months, we’ve seen a variety of Transparent and Glow-In-Dark
minifigures flood the market. We have determined these to be illegitimate LEGO
items, despite the fact that many of them are imprinted with the LEGO logo.
Of particular note are the Darth Vader minifigures, Batman, and other superheroes.
We will start removing these listings this week, both from the custom items section
and from listings under catalog entries. This includes whole minifigures and
minifigure parts. For those of you who regularly file Problem Item For Sale reports,
please add these to the things you screen for.
Thank you,
The BrickLink Team
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| Author: | CE_Tanja | | Posted: | Dec 6, 2021 12:30 | | Subject: | Organizational change in BrickLink | | Viewed: | 1830 times | | Topic: | Administrative | |
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BrickLink
ID CardCE_Tanja
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| Location: USA, California |
| Member Since |
Contact |
Type |
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| Feb 17, 2021 |
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Admin |
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| BrickLink Administrator |
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| Dear BrickLink Members,
When BrickLink was acquired by the LEGO Group in 2019, we did so with the vision
to get closer to our committed adult fans, and over the past two years, we’ve
invested greatly in supporting and developing BrickLink to better deliver on
your needs.
At the same time, we have seen a significant increase in the LEGO Group’s adult
audience, and we want to build strong, direct relationships with them. Given
BrickLink’s increasingly important role in being a voice for the AFOL community,
we see a need to bring BrickLink closer to the LEGO Group and ensure that their
valuable insights can influence the LEGO Group’s full adult strategy.
As part of the journey to bring BrickLink closer, Marvin Park, formally Vice
President of BrickLink, will become an external advisor, supporting us with his
experience and knowledge about BrickLink.
I would like to warmly thank Marvin for his contribution to BrickLink and the
LEGO Group. Marvin has brought forward a number of strong initiatives that have
been instrumental in shaping BrickLink and developing it to where it is today.
Since the acquisition, he has been dedicated to connecting BrickLink and the
LEGO Group together, while staying focused on creating value for the fans and
the LEGO Group.
The role as Head of BrickLink will be taken on by Casper Thingholm. Casper is
well-positioned to step into this role as he has been intimately involved with
BrickLink over the last two years. This, combined with his solid LEGO leadership
experience and his passion for the fan community, makes me confident that he
will lead the future integration in a smooth and seamless way and enable the
LEGO Group to strongly support BrickLink’s development.
With this change, we will foster closer collaboration, become even better at
developing products that will benefit BrickLink users, and strengthen the voice
of the community towards the LEGO Group.
In this transition and in the future, we are as committed as ever to serving
the AFOL community. Creating value for the BrickLink community and ensuring that
we are meeting their needs will continue to be our top priority and we look forward
to doing even more of that with this change.
Best wishes,
Julia Goldin
Chief Product & Marketing Officer at the LEGO Group
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| Author: | Admin_Russell | | Posted: | Nov 24, 2021 14:50 | | Subject: | EU Distance selling feature is now live! | | Viewed: | 610 times | | Topic: | Administrative | |
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BrickLink
ID CardAdmin_Russell
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| Location: USA, California |
| Member Since |
Contact |
Type |
Status |
| May 9, 2017 |
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Admin |
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| BrickLink Administrator |
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| Dear BrickLink Members,
We have released our Distance Selling feature for sellers who plan to or have
reached the EUR annual 10 000 distance sale of goods threshold. To see where
your current BrickLink sales totals are, you can download the order information
here:
https://www.bricklink.com/orderExcel.asp?orderType=received
To turn this feature on, navigate to your Store Settings page and enable distance
selling. You will be asked to enter your One Stop Shop (OSS) number:
https://ec.europa.eu/taxation_customs/business/vat/oss_en
or foreign VAT registration information and provide valid documentation. Once
enabled, the prices of your items will remain the same on your storefront, however
the VAT rate charged and collected will be changed to match the country’s rate
in which the buyer is located.
This has been implemented to comply with the new EU marketplace regulations.
For more information, please see the European Commission article on this topic
here:
https://ec.europa.eu/taxation_customs/business/vat/online-sellers_en
You can find additional guidance on the BrickLink EU Marketplace Changes Help
Page:
https://www.bricklink.com/help.asp?helpID=2517
This message will be sent via email to all sellers at the beginning of next week.
Please add any questions about this feature (along with any bug reports) to this
thread.
Thank you,
The BrickLink Team
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| Author: | Admin_Russell | | Posted: | Jul 14, 2021 07:21 | | Subject: | EU VAT Registration Guidelines | | Viewed: | 865 times | | Topic: | Administrative | |
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BrickLink
ID CardAdmin_Russell
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| Location: USA, California |
| Member Since |
Contact |
Type |
Status |
| May 9, 2017 |
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Admin |
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| BrickLink Administrator |
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| An email was sent out a few hours ago concerning the new requirements for EU
sellers regarding VAT registration. I am reposting the email here for those who
may have missed it.
Email Preview: Action may be required if you have reached the new EU VAT distance
sales of goods threshold in the preceding 12 months EU VAT Registration Guidelines
Dear BrickLink member,
Following the implementation of the new EU VAT e-commerce rules for online marketplaces,
BrickLink is asking each seller who has reached, or expects to reach, the new
EUR 10 000 distance sales of goods threshold for the preceding 12 months to ensure
they are compliant with their EU VAT registration obligations and provide proof
of registration.
Changes at a glance:
• The previous thresholds for distance sales of goods to buyers in other EU Member
States (EUR 35 000 or 100 000, depending on the Member State) has been abolished
and replaced by a new EU-wide threshold of EUR 10 000.
• Below this threshold, you can continue to apply the domestic rules for VAT
on your cross-border sales. If your sales are above this threshold, you are liable
for VAT in the Member State where your buyers are located. Alternatively, you
can register for the One Stop Shop (OSS) – where you can register for VAT in
one Member State and pay the VAT due in other Member States.
• For more information, please see the European Commission article on this topic
here: https://ec.europa.eu/taxation_customs/business/vat/online-sellers_en
What this means for you:
• If your sales in the preceding 12 months are above the new EUR 10 000 distance
sales of goods threshold, you will need to register for the OSS or in each individual
EU Member State where you sell on BrickLink.
• If BrickLink determines or receives notification that you are not meeting your
VAT obligations within 30 days after receiving this notice, this will result
in the suspension of your selling abilities on BrickLink.
• Once registered for VAT, you will need to enter a valid VAT and/or OSS registration
number in your Store Settings page within the Management tab and enable VAT in
your settings.
This material has been prepared for informational purposes only, and is not intended
to provide, and should not be relied on for advice. Please speak with a tax professional
if you have any questions about your tax obligations. BrickLink does not assume
any responsibility in terms of determining or notifying sellers about their VAT
registration obligations.
Thank You,
The BrickLink Team
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| Author: | Admin_Russell | | Posted: | Jun 24, 2021 16:59 | | Subject: | Terms of Service Update | | Viewed: | 471 times | | Topic: | Administrative | |
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BrickLink
ID CardAdmin_Russell
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| Location: USA, California |
| Member Since |
Contact |
Type |
Status |
| May 9, 2017 |
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Admin |
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| BrickLink Administrator |
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| Dear BrickLink members,
On July 1, to accompany the EU VAT Marketplace implementation, we will be making
a few small changes to our Terms of Service. The changes are listed here:
From the General Terms:
4. General Statements Regarding Fees and Taxes:
Simply becoming a registered user on the Site is free and BrickLink does not
charge you any fees for simply being a registered user.
Of course, as a Buyer of an item from a Seller, you must pay the Seller for the
item you purchase from the Seller.
In addition, certain US states require marketplace facilitators such as BrickLink
to collect sales tax directly from the Buyer. If the shipping address for an
order is in one of these states, state sales tax will be applied to the order
regardless of where the Seller is located. Due to technical complexity and the
need for accurate recordkeeping, BrickLink may restrict the type of payment methods
available for all such orders.
Sellers are subject to pricing and payment terms in the Seller Terms (as defined
below).
Designers are subject to pricing and payment terms in the Designer Terms (as
defined below).
Will now read:
4. General Statements Regarding Fees and Taxes:
Simply becoming a registered user on the Site is free and BrickLink does not
charge you any fees for simply being a registered user.
Of course, as a Buyer of an item from a Seller, you must pay the Seller for the
item you purchase from the Seller.
In addition, certain countries and regions require marketplaces such as
BrickLink to collect and remit transaction taxes (e.g. sales tax, VAT, GST, etc.)
directly from the Buyer. If the shipping address for an order is in one of these
countries or regions, transaction tax may be applied to the order. Due to technical
complexity and the need for accurate recordkeeping, BrickLink may restrict the
type of payment methods available for all such orders.
Sellers are subject to pricing and payment terms in the Seller Terms (as defined
below).
Designers are subject to pricing and payment terms in the Designer Terms (as
defined below).
From the Seller Terms:
1.3.9 Value Added Tax (VAT):
If you have enabled VAT in your store, your fees due to BrickLink will be based
on the sum of the order net prices for the items in the order, which net prices
exclude VAT (i.e., we do not charge Fees on VAT amounts). If you are a VAT-registered
Seller in the EU, you must enable VAT in your store and submit your VAT ID to
the Site. All submitted VAT IDs will be verified electronically and the VAT ID
and the registered name of the store will be displayed on the store front. If
you are a Seller in the EU who has not enabled VAT in your store, a VAT charge
will be added to your bill for all BrickLink fees you incur on the Site. The
percentage of VAT will be determined by the national VAT rate of your country.
VAT-enabled stores will need to handle VAT through self-accounting practices.
Will now read:
1.3.9 Value Added Tax (VAT) and similar taxes on Fees:
Where applicable, VAT will be applied on fees charged by BrickLink. If
you have enabled VAT in your store, your fees due to BrickLink will be based
on the sum of the order net prices for the items in the order, which net prices
exclude VAT (i.e., we do not charge Fees on VAT amounts).
**************************************************************
1.4 Tax Obligations:
In addition to paying taxes on BrickLink fees, you are responsible for handling
all applicable taxes on the items that you sell from your store. However, for
orders shipping to an address in certain US states, BrickLink will collect sales
tax directly from the Buyer.
Will now read:
1.4 Tax Obligations:
In addition to paying taxes on BrickLink fees, you are responsible for
handling all applicable taxes on sales from your store. However, for orders shipping
to an address in certain countries or regions where BrickLink is subject to marketplace
legislation, BrickLink will collect and remit transaction taxes (e.g. sales tax,
VAT, GST, etc.) directly from the Buyer.
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| Author: | Admin_Russell | | Posted: | Jun 23, 2021 14:23 | | Subject: | BrickLink and the new EU VAT e-commerce rules | | Viewed: | 728 times | | Topic: | Administrative | |
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BrickLink
ID CardAdmin_Russell
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| Location: USA, California |
| Member Since |
Contact |
Type |
Status |
| May 9, 2017 |
|
Admin |
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| BrickLink Administrator |
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| BrickLink VAT Changes Due to new EU VAT e-commerce Rules
Dear BrickLink members,
Following the introduction of the new rules for online marketplaces, BrickLink
will enable its VAT collection for goods imported into the European Union (EU)
on July 1, 2021 to comply with the new EU VAT Marketplace rules. Below is an
overview of these changes:
Changes at a glance:
1) EU buyers will see VAT exclusive prices from non-EU sellers and EU buyers
will see VAT inclusive prices from VAT-registered EU sellers.
2) BrickLink will collect and remit VAT on orders delivered to EU addresses imported
into their EU Member State from a non-EU country up to a value of €150 (not including
additional costs i.e. shipping insurance, etc.). For orders over €150 imported
to their EU Member State, the seller/buyer may need to pay VAT consistent with
the import country’s standard VAT rate as part of clearing the goods through
customs.
3) EU VAT will be added during the checkout process (where applicable) and at
the receipt of the final invoice and will not be included in the item price.
4) Where BrickLink is responsible for collecting VAT on orders sent to an EU
delivery address, this amount will be shown separately at checkout.
5) EU sellers that sell more than €10,000 of goods within the EU (but excluding
domestic transactions) per year will be required to be VAT registered in each
EU Member State it sells to or will need to register for the One Stop Shop (OSS)
scheme.
What this means for sellers:
1) If you are a non-EU seller and you want to sell goods to EU buyers, you will
need to opt-in to BrickLink’s on-site payment method.
2) In case of refunds, we encourage sellers to use the BrickLink refund feature
to ensure the correct amount of VAT gets refunded. The refund page can be accessed
from the Issue Refund link on the order detail page.
3) Sellers should list the items in their inventory exclusive of VAT and any
other taxes/fees to ensure price consistency in the Price Guide.
More information will be posted on dedicated Help and FAQ pages closer to the
release date.
Thank you,
The BrickLink Team
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| Author: | CE_Tanja | | Posted: | May 31, 2021 12:03 | | Subject: | Marketplace Panel meeting minutes | | Viewed: | 783 times | | Topic: | Administrative | |
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BrickLink
ID CardCE_Tanja
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| Location: USA, California |
| Member Since |
Contact |
Type |
Status |
| Feb 17, 2021 |
|
Admin |
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| BrickLink Administrator |
|
| Dear BrickLink members,
Please find the minutes from the first Marketplace Panel meeting.
Minutes from the first Marketplace Panel meeting May 20th. 2021
Agenda
- Panel member introductions
- Marketplace panel program presentation
- Workshop
- BrickLink vision
- Marketplace plan 2021 & Prioritization discussion
- Next steps
Ad. 1 Panel member introductions
We have selected the initial panel members based on criteria such as: Having
both buyers and sellers represented, BrickLink experience, ability to engage
in constructive dialogues about the future of BrickLink and ability to consider
the greater good for the BrickLink sellers and buyers.
The initial panel members are:
Constructibles, SimplyBricks, Dcarmine, Calsbricks, Erkiles, Legoman77, Faro,
BrickCoast
During this first part, all panel members introduced themselves and it is clear
that this is a diverse, multitalented group that are all passionate about BrickLink.
No doubt that this select group will be a fantastic first Marketplace panel.
Ad 2. Marketplace panel program presentation
The structure of the program had been shared with the panel ahead of the meeting,
so in this session, we mainly dug into the basics of the program and collaboration
principles:
4 annual meetings with an opportunity to impact the future development of the
BrickLink Marketplace
Between the meetings we will collaborate through a Teams channel, making it possible
for us to engage outside the meetings as well.
We aim to increase the number of members in the panel to a max of 14 people throughout
the next 1-2 years.
We will invite new members to the Panel annually, to ensure fresh perspectives
by shifting 50% of the panel members with new members meeting above criteria.
We will be promoting the opportunity to sign up for the panel in Q1 2022.
In our collaboration, we will be looking to the future as opposed to the past.
We will be mindful of one another in the dialogues we have, remembering that
we are all in this with the best of intentions.
This panel is focused on the Marketplace specifically. There will be other initiatives
similar to this one, that focus on e.g. Studio, The Catalog, etc.
Ad 3. Workshop
This being the first Panel meeting, we felt a need to make sure we got the frustrations
out of every one’s system, in order to be able to focus on the future of BrickLink,
as opposed to being stuck in the past. This was done in a workshop where everyone
was able to share frustrations but also the things, they love about BrickLink.
Ad 4. BrickLink vision
Marvin Park shared thoughts related to the vision and mission of BrickLink as
a platform through which LEGO fans can also realize their dream designs. As for
the long-term roadmap, it was highlighted how BrickLink marketplace and Studio
can evolve to meet diverse needs of the AFOL community and become an integral
part of the entire LEGO ecosystem.
Ad 5. Marketplace plan 2021 & Prioritization discussion
BrickLink’s new Senior Product Manager Stephen Wilhelm presented the current
Marketplace roadmap. This roadmap is now mainly focused on development related
to VAT compliance rules (initiatives that we are bound to by law and that we
are not able to de-prioritize) and initiatives intended to support e.g., the
ability to lower response rate for new seller verifications, etc. There are several
user experience related initiatives the BrickLink Marketplace team plans to work
on, but we are looking to the Marketplace Panel members to help us prioritize
what enhancements would provide the most value.
Aside from above, several focus areas that we have picked up based on input from
the BrickLink members in general were presented with the intention to prioritize
them. We were not able to finish the prioritization discussions completely at
this meeting, but a couple of things were highlighted as being critical to prioritize:
Seller tools (e.g., Inventory management, store management, seller page updates)
Continue modernization of the BrickLink platform. This is already ongoing, but
we aim to apply more resources later this year.
A few less critical but still impactful areas were introduced:
Telephone support and the ability to have expert engagers to reach out to
Order Item Refund Request (OIRR) & Refund enhancement
Rewriting storefront pages to support mobile / native.
Provide BrickLink shipping methods (preferably one shipping cost per customer)
Overhaul/update payment processes
The above list varies greatly in level of complexity, and we will need to take
all input in to consideration in upcoming plans. Status on above and long-term
plans will be shared in minutes from the next Panel meeting.
A few other things we will be looking in to due to the input from the panel:
Ability for Sellers to make use of BrickLink’s access to Google Analytics.
On-site payment and why some sellers choose not to use this option.
Shipping price calculations based on zones instead of weight (US specific)
Ad 6. Next steps
It was decided to disclose the BrickLink panel members to the general BrickLink
membership base, this is not to be seen as an invitation to reach out to the
panel members directly with input for the Panel, but a way to be transparent
about who is in the panel as per the request of many members. Any ill manor
targeted directly at the Panel members may result in abandonment from BrickLink.
We need everyone’s input!
We have recently taken input from all BrickLink members in the survey, and we
take input regularly in the NPS survey, this input has already played a huge
part in shaping the focus for BrickLink in general and will be part of shaping
the future of BrickLink also.
During the upcoming Panel meetings, we might come across items to prioritize
that are not straight forward, in terms of defining what is best for the majority
of BrickLink members, in these cases, we will have a poll among the members in
general in order to ensure solid facts to back the decisions.
Upcoming meetings
The next meetings are planned for August and November.
Reflections
No doubt that we are blessed to have members on BrickLink that are prepared to
spend hours in their busy lives, participating in dialogue to make sure that
we have the best outside-in perspective we can when deciding how to prioritize
our efforts on BrickLink going forward. This is not something we have been able
to prioritize to the same extent in the past (hence numerous understandable frustrations),
but it is something that we are committed to prioritizing going forward!
BrickLink members, you can be proud of your Panel members, they did an amazing
job in representing you. Everyone spoke freely about critical issues to be addressed,
this is highly appreciated because then we won't have to waste time (mis)interpreting
this and we can get moving on the things that matter.
We hope that you will read this and share any feedback you might have, in this
topic or directly to ce_tanja. We have just started this journey and we are happy
to take your input to the process and adjust along the way.
Thank you!
The BrickLink Team
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| Author: | Admin_Russell | | Posted: | May 13, 2021 20:42 | | Subject: | Site Downtime and the Brexit Deployment | | Viewed: | 3543 times | | Topic: | Administrative | |
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BrickLink
ID CardAdmin_Russell
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| Location: USA, California |
| Member Since |
Contact |
Type |
Status |
| May 9, 2017 |
|
Admin |
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| BrickLink Administrator |
|
| Dear BrickLink members,
Last week we announced our Brexit marketplace solution, which is due for release
on Tuesday, May 18. This is considered a major deployment and will require site
downtime.
https://www.bricklink.com/message.asp?ID=1269534
To avoid having two scheduled downtimes within a short period, we have consolidated
the regularly scheduled monthly maintenance downtime with the Brexit release.
This extended downtime is scheduled for Tuesday from 1:00 PM to 2:30 PM EDT (BrickLink
time).
In case the Brexit deployment is further delayed, we will still carry out the
monthly maintenance at 1:00 PM, but the total downtime will last only one hour
instead of 90 minutes.
Thanks for your patience,
The BrickLink Team
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| Author: | CE_Tanja | | Posted: | May 10, 2021 04:03 | | Subject: | BrickLink Marketplace Panel | | Viewed: | 905 times | | Topic: | Administrative | |
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BrickLink
ID CardCE_Tanja
|
| Location: USA, California |
| Member Since |
Contact |
Type |
Status |
| Feb 17, 2021 |
|
Admin |
|
|
| BrickLink Administrator |
|
| Dear BrickLink members,
We are launching a new initiative on BrickLink called the Marketplace Panel,
the initiative aims to achieve an outside-in driven approach to decision making.
In 4 annual Panel sessions, the purpose is to:
- Ensure and improved prioritization of tasks (development, bug fixes, etc.)
within the Marketplace team, in order to reflect the needs in the Seller and
Buyer community as much as possible.
- To investigate opportunities for improvements to the current setup of the Marketplace.
- To pressure test new opportunities, concepts, legislative requirements, etc.
- Build future strategic plans for the Marketplace
To start out with, we have invited 8 Sellers and Buyers, going forward it will
be possible for all to sign up for Panel participation (we will have a limit
of 10 members per year though).
We have great expectations for this initiative and hopefully this is something
that more people will want to take part in going forward.
The first Panel meeting will take place on May 20th. We will be sharing minutes
with all of you after each of the 4 annual meetings.
The BrickLink Team
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| Author: | Admin_Russell | | Posted: | May 7, 2021 02:48 | | Subject: | BrickLink Marketplace Changes Due to Brexit | | Viewed: | 682 times | | Topic: | Administrative | |
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BrickLink
ID CardAdmin_Russell
|
| Location: USA, California |
| Member Since |
Contact |
Type |
Status |
| May 9, 2017 |
|
Admin |
|
|
| BrickLink Administrator |
|
| Dear BrickLink members,
Starting Tuesday May 11, BrickLink will enable VAT collection for goods imported
into the UK and Northern Ireland to comply with the new Brexit marketplace rules.
Below is an overview of what this will entail.
Changes at a glance:
* The UK will be excluded from the EU country list and will have its own VAT
regime (like Norway). UK buyers will see VAT exclusive prices from EU sellers
and EU buyers will see VAT exclusive prices from UK sellers. UK buyers will see
VAT inclusive prices from UK sellers only.
* BrickLink will collect and remit VAT on orders up to a value of £135 imported
into the UK and sold to consumers. There will no longer be a VAT exemption for
small consignments up to £15. In this case, the payment method will be restricted
to onsite methods only.
* UK VAT will be added during the checkout process or at the receipt of the final
invoice and will not be included in the item price.
* Where BrickLink is responsible for collecting VAT on orders sent to a UK delivery
address, this amount will be shown separately at checkout.
What this means for you:
* For each qualified transaction, BrickLink will provide a separate VAT invoice
that can be used as proof to customs that VAT has been sufficiently collected.
* In case of refunds, we encourage sellers to use the BrickLink refund feature
to ensure the correct amount of VAT gets refunded. The refund page can be accessed
from the Issue Refund link on the order detail page.
* If you are a non-UK seller and you want to sell goods to UK buyers, you should
opt in to at least one of BrickLink’s onsite payment methods.
An email with this same communication will be sent out later today. For additional
information, please refer to our new Brexit Marketplace Changes Help Page:
https://www.bricklink.com/help.asp?helpID=2514
Thank you,
The BrickLink Team
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