BrickLink Discussion Forum

In Problem, SylvainLS writes:

In Problem, TheBrickGuys writes:

[…]

Is he required to pay on-site? Did he pay on-site?

Not that I know of.

I believe Peregrinator’s question is more: Is the buyer in a situation (state/country
& value) where BrickLink has to collect taxes and thus requires an on-site payment.

(That is: US buyer in most states, UK buyer under £135, EU buyer under €150.)

The customer purchased a set and we have all of our sets
set for "Manual Checkout". When a customer places an order for a set
we send the customer an invoice using the "Send Invoice" button and on
the invoice there is a link to make a payment to our PayPal account. We have
done it this way for years and have always had the option to change the order
to paid. I wonder if something has change with BrickLink?

Yes, a bit more than two years ago, BrickLink started to collect taxes….

In reply to your comments and also 1001bricks / peregrinator... (thanks by the
way)

He is in a state that collects taxes but we have had many orders in the past
where customers who have purchased sets that required us to send an invoice,
lived in states that collect taxes. I assumed BL had collected the taxes from
PayPal like when customers pay using onsite payments (which is 99.9% of our orders).
And like I mentioned, we have been doing it this way for years - that is why
I wondered if maybe BL has changed something.

Thanks, Jim.

Author:

TheBrickGuys

Posted:

Feb 22, 2023 15:40

Subject:

Re: No Option for "Paid"

Viewed:

48 times

Topic:

Problem

In Problem, peregrinator writes:

In Problem, TheBrickGuys writes:

On our orders received page we have an order that the customer chose "Manual"
checkout. We sent him an invoice and he paid but we can not change the "Order
Status" to Paid. We have the options of Pending, Processing, Ready and Packed.
We can choose any of the four options and then hit the "Submit Changes"
button and usually if we picked "Packed" and hit the submit button we
could then change it to "Paid" but now that option is not present. We
have tried to set the status to all four choice but we do not have the option
to set is as paid after any of the four options so we can not change the status
to "Paid" or "Shipped".

I hope this makes sense.

Jim.

Is he required to pay on-site? Did he pay on-site?

Not that I know of. The customer purchased a set and we have all of our sets
set for "Manual Checkout". When a customer places an order for a set
we send the customer an invoice using the "Send Invoice" button and on
the invoice there is a link to make a payment to our PayPal account. We have
done it this way for years and have always had the option to change the order
to paid. I wonder if something has change with BrickLink?

Author:

TheBrickGuys

Posted:

Feb 22, 2023 15:27

Subject:

No Option for "Paid"

Viewed:

159 times

Topic:

Problem

Author:

TheBrickGuys

Posted:

Feb 13, 2023 01:32

Subject:

Re: Roses are red...

Viewed:

32 times

Topic:

In Sales, molten.brick writes:

In Sales, BrickScope writes:

roses are red
violets are red
everything is red
go Chiefs

To honor the energy and excitement of my fair city, all dark red, red, and reddish
brown parts are 15% off today.

Please visit our happy little store. We also have a separate US promotion on
parts and minifigs. The smart shopper could even combine the two for bigger discounts!

Playfully,
Zoe

Good game!

Yeah, it was a really good game. I was hoping that the Chiefs would win but they
were both exceptional teams this year and I would have been happy with either
team winning. .

Hopefully the Packers will do better next year because they really should win
the Super Bowl at least every other year.

Jim

Author:

TheBrickGuys

Posted:

Feb 3, 2023 19:16

Subject:

Re: COME IN AND SEE WHAT'S NEW IN MARYLAND...

Viewed:

31 times

Topic:

I do not know what the postal service is like in Slovenia but you probably sont
have to worry to much about packages going missing. Out of all our orders we
have had over the past 10 years we have had, I believe, only 3 orders go missing
and one was our fault because I forgot to apply the shipping label (unfortunately,
that one was a rather large $400.00 and now all those poor Lego have to spend
eternity in USPS purgatory

(poor little guys)). We hardly every purchase
insurance and when we do it is usually just on larger orders.

A side note on Cap Locks... If you really want to have fun then continue to
use Cap Locks but also do double spacing between each letter and quadruple spacing
between words. Lastly, DONT USE ANY PUNCTATION.

Jim

Author:

TheBrickGuys

Posted:

Jan 24, 2023 22:48

Subject:

Re: Growing Store and Increase Sales

Viewed:

43 times

Topic:

In Sales, W_C_B writes:

In Sales, peregrinator writes:

In Sales, W_C_B writes:

Also I know selling internationally
would increase sales by a lot

Just FYI: it does not

Really? Alright good to know thanks. I thought maybe access to more buyers would
create more orders.

Selling internationally did bring in good sales years ago but no more. The whole
reason is that shipping overseas is now just way too expensive. When we first
started selling overseas we probably received at least 25% of our orders from
overseas but that was when overseas shipping thru USPS was actually reasonable
but now for just 8 ounces they charge $17.10. Above 8 ounces it goes up to about
$27.00.

We now get maybe 1% to 2% of our sales from other countries.

Jim.

Author:

TheBrickGuys

Posted:

Jan 21, 2023 17:13

Subject:

Re: Problem with MISB set

Viewed:

53 times

Topic:

It also very possible that someone purchased the set, took pieces out that they
wanted and then taped it back up as best they could and then returned the set
to the store they bought it from. The person you purchased that same set from
the store not knowing that it was opened.

This has happened to us at least three times when we purchased multiple sets
for breaking down for our inventory. One set was completely replaced with a bunch
of used Lego taped up inside the bags from the set. The other two times it happened
where someone purchased the set, assembled it and then partially disassembled
the set and taped the parts back up into the original bags and then carefully
taped back up the boxes, but, of course, did not put everything back in the bags
including some of the figs.

So, in short, it may not have been the seller that originally opened up the set
(if it does prove to have been opened).

Jim.

Author:

TheBrickGuys

Posted:

Jan 17, 2023 20:20

Subject:

Re: (RAREST SET) The Ultimate Battle for Chima

Viewed:

74 times

Topic:

Price Guide

In Price Guide, TheChimaChannel writes:

I own this set after a long time of searching for it.
what do you guys think its worth? how much would you buy it for?
post it in the description.

if you want to know how i got it just ask

Wow, that set is HUGE! I think this picture helps to show the true scale of just
how big it is:

Author:

TheBrickGuys

Posted:

Jan 13, 2023 00:33

Subject:

Re: Still prevalent today...

Viewed:

33 times

Topic:

Buying

Okay, I have the perfect solution for you. In your last post you stated that,
in part, you are "trying to enjoy the spending of my money". Well, it
just so happens, I really enjoy "receiving" money so if you enjoy spending
it and I enjoy receiving it, why not avoid all those pesky future headaches and
just do all your future BrickLink shopping in our store.

Heck, I'll even compliment you on how good looking you are and how very smart
you are after each and every sale to help make the whole "enjoy the spending
of my money" experience even that much more enjoyable!

Sound good?

Jim.

PS. I will even throw in free shipping on every 50th order. Well as long as it
is under 4 bucks.

Author:

TheBrickGuys

Posted:

Jan 10, 2023 21:24

Subject:

Where to submit proof of shipment.

Viewed:

115 times

Topic:

We have a customer that filed a NSS against us and we have replied to the NSS
with the tracking number showing that it was delivered but we would also like
to submit a scanned copy of the purchased postage in a PDF format but do not
know where to send it. The "Problem Detail" page only allows us to respond
with a message but there is no place on that page to submit any other proof.

Does anyone know how we can go about getting a copy of the postage to the correct
person or place that handles NSS's?

If only the customer had contacted us in the first place then we would have had
no problem refunding the order total but they did not try to contact us thru
BrickLink or by email, just filed an NSS.

Jim

Author:

TheBrickGuys

Posted:

Jan 5, 2023 21:12

Subject:

Re: New upload.

Viewed:

22 times

Topic:

In Sales, 1001bricks writes:

1000bricks

Now that's (another) original name

But I'm not sure I should be flattered or angry right now...

I always thought you picked 1001bricks because 1bricks thru 1000bricks were already
taken so you settled for 1001bricks.

You could just rename your shop to "99 bottles of bricks on the wall".

Author:

TheBrickGuys

Posted:

Dec 27, 2022 11:57

Subject:

Re: The client pesters

Viewed:

54 times

Topic:

In Help, nikitasam writes:

I returned the money to the buyer, the client received the money and now he writes
to me: "When will I receive my order?" What should I do?

As long as you refunded thru PayPal you shouldn't have any problems because
now you have proof to show BrickLink that the order was refunded so an NSS can
not be completed against you.

Author:

TheBrickGuys

Posted:

Dec 22, 2022 20:10

Subject:

Re: Buyer claims mising parts, but I know I shipp

Viewed:

32 times

Topic:

In Problem Order, 1001bricks writes:

In Problem Order, Nubs_Select writes:

In Problem Order, 1001bricks writes:

not really since he will have to buy it elsewhere so its normal to refund extra
for shipping that will be needed for the new purchase

I disagree that it’s normal to refund extra. Compared to a retail storefront
one never would get a credit more than the item’s value, for something missing
or damaged. It’s because we have a feedback system that sellers are more willing
to be generous. However, such generosity should be acknowledged and not assumed.

with a store front you typically arent buying $1 or $2 items and then driving
back to get a refund as opposed to bricklink where if your missing a small part
you have to buy it online and pay shipping again for a mistake the seller made
so its quite normal to refund extra to cover shipping if the seller is the one
who made the mistake

I don't agree at all with you on this, see:
https://www.bricklink.com/message.asp?ID=1381643

As written, people think their wanted-list of 487 Lots 1169 items will automagically
be
generated by non-paid minions into an order where no single physical part can
be missing.

This whole concept is 100% biased.

I've also written that if you do need 17 nails you buy a bag of 25 or half
a pound of them, but you don't ask for 17.

In short the eventual buyer argument "Now I'm missing 1, I'm obliged
to place another order" is unfair.

Or we could also say "Now as BrickLink had problems for couple of hours,
I've possibly lost 100$ - then I won't proportionnaly pay in my fees!"

In short, you should NOT, Nubs_Select or anyone, pay a whole hypothetical
order for a missing part (for a neglectable value).

Accessorily, this would be - for me - a kind of buying feedback or extortion:
"I give you 5 bucks so you're happy even if 0.03$ was (maybe) missing"
or "Give me 5 bucks for this 1x2 white plate or I'm unhappy and will
glue you a Red".

yah it might have been something that isn't normally done and I do agree
in general a full shipping refund is rarely needed but if you went to a store
for certain items which were promised as they were listed for sale and you now
have to buy elsewhere its generally just "normal" (at least on bl) to
refund a bit extra for shipping.

See my other post.

And if the buyer counted wrongly?
If he left one to fall in his carpet?
If his wanted-list wasn't exact?

Again, AFAIK, there's no other shop (apart Brockowl probably) where you can
order 480 lots and 1189 items for maybe less than 100$ - AND expect everything's
exact and seller has to compensated every damage including moral (a birthday
present? Xmas?) if you missed 0.03$

We're talking about an human activity completed at for example 99.995% "only"?
Sorry, but slavery has been abolished.

OK, so the seller should not have to pay extra for shipping but what about if
the customer contacts the store about a missing piece that is needed to complete
a project. Should the store have to send out a replacement missing piece to the
customer so he can complete his project? How do you think that should that be
handled?

Jim

Author:

TheBrickGuys

Posted:

Dec 21, 2022 22:06

Subject:

Re: "FIGURE IT OUT" SITE

Viewed:

67 times

Topic:

In General, pitz8008 writes:

In General, randyipp writes:

In General, pitz8008 writes:

That website to help find torsos "Figure It Out" all of a sudden stopped
working for me. When I input the torso color, everything shows up as normal.
But when I input the arm or hand color, it says that "No items were found".
Anybody else recently experience this problem?

Looks like they changed the way the search works with quotes, it doesn't
work with them at all any more.

I also agree that it is much faster, though that is not really relevant to the
post.

Had a feeling it had something to do with the quotes. Just tried another site
like the one I mentioned and that didn't work either.

Yeah, they are all not working. I hope at least one of them makes the necessary
changes to their search operations so as to work again with BrickLink. I would
be willing to help by making a donation to help pay for the time it would take
to change the search code and I would imagine others would too, hint, hint.

Jim

Author:

TheBrickGuys

Posted:

Dec 20, 2022 13:36

Subject:

Re: Which pattern is this?

Viewed:

24 times

Topic:

In Help, 1001bricks writes:

In Help, Blacktree writes:

Hello, who can help me with this tile? Which partnumbers is this?

Alternatively, you can post the image somewhere like imgur where it's free
and no account requested, and run a google search on the image.

See the result:
https://imgur.com/a/EZQXm2J

When the image is clear and simple it'll find it instantly.

This can save you the 30 seconds it'd take to the community to get the result

Interesting, have you tried that with minifigure torsos?

Oh, and it didn't take 30 seconds it took 300 SECONDS!! Come on guys - way
WAY tooooo long

. In the old days (last week) there would have been 4
posts in response within the first 22 seconds.

Jim

Author:

TheBrickGuys

Posted:

Dec 19, 2022 22:14

Subject:

Re: Dark Orange- Popular?

Viewed:

74 times

Topic:

I think perhaps you do know and that it's not an actor’s quote, but that
the color reminds you of Skragle, whom you miss very much?
https://www.bricklink.com/message.asp?ID=1154156

Colors evoke feelings and often deeply held memories, almost as strongly as our
olfactory do. It's why we enjoy them so much

Actually, I fortunately do not have to miss him as he still with me. I apologize
if my forum message you referenced made it sound like he had died and he is my
mostest bestest dog friend. I think he is the best dog in the whole world but
I would imagine that a lot of other dog owners would dispute that claim.

He dose have some dark orange in his coloring.

Author:

TheBrickGuys

Posted:

Dec 18, 2022 20:32

Subject:

Re: Dark Orange- Popular?

Viewed:

70 times

Topic:

In General, Upstate_Brickz writes:

Hiya Bricklink,

Since parts in this color tend to skew a bit higher in price, I wonder why? It
has been around for a while and a fair amount of parts are in dark orange. Do
people build a lot of MOCs with them? Is there a low supply? Is it something
to invest in at a PAB wall if I see it? Do any of you personally build with dark
orange? If so, what? Some good uses I thought might be sunsets landscapes, Mars
environments, rusty things, buildings or shading in general. Just curious.

Upstate_Brickz

My FAVORITE color. As an English actor quite often said "I don't know why?".

Jim.

Author:

TheBrickGuys

Posted:

Dec 15, 2022 21:19

Subject:

Re: Neutral/Negative Feedback

Viewed:

79 times

Topic:

In Feedback, 1001bricks writes:

The problem can be fixed easily: we - the sellers - should stop focusing on achieving
a near -100% feedback score.

You mean -100% FB score?
LOL but that's pretty low

What's wrong with 95% positive reviews? Nothing! 95% positive reviews is
an excellent score!

No no - see top right of your shop, you're at 99% something, that's good.
But 95% isn't.

Which is one of the reasons that this appreciation system is bad.

Apart this, you're right, agreed!

5% dose not sound that bad until you start looking at the math. Example, a store
with 5000 feedbacks would have a combination of 250 negative and neutral feedbacks.
That would mean that out of every 20 feedbacks received 1 would be bad - which
is just too much.

Jim

Author:

TheBrickGuys

Posted:

Dec 13, 2022 21:12

Subject:

Re: Mobile friendly site!

Viewed:

38 times

Topic:

Suggestions

In Suggestions, 1001bricks writes:

Use a computer like a proper homo sapien.

Uh uh...
https://www.youtube.com/watch?v=6LVEgAMzvfI

YOU JERK!! I am sorry but I am mad. How in the heck did you sneak that camera
in and take a video of me??

Jim.

Author:

TheBrickGuys

Posted:

Dec 8, 2022 22:54

Subject:

Re: Minifigure wall display - identify part

Viewed:

48 times

Topic:

Catalog Identification

Two whole minutes before both you guys respond?? That's one hundred and
twenty thousand milliseconds - in the quantum realm that is like, well, forever!
Just sayin. Ya guys are slakin.

They should start time stamping posts in the centisecond time scale so we can
see more clearly who wins.

Jim

Author:

TheBrickGuys

Posted:

Dec 8, 2022 12:04

Subject:

Re: Obviously lying sellers: can anything be done

Viewed:

79 times

Topic:

In General, bahpstore writes:

In General, Brickitty writes:

In General, rab1234 writes:

This has probably been raised before, but is there anything that can be done
about these sellers who list figs from the 70s and 80s as new? It’s hard to
be 100% sure they’re lying (even with feedback claiming buyers were sent used
as new), but how much circumstantial evidence is enough? I saw a seller today
who had some very rare castle figs listed as new, so I checked his parts list
and, wouldn’t you know it, some of the exclusive parts from those sets are listed
in used condition with damage noted. Really?

I’ve also sold a used fig to someone before and saw them list it as new a week
after I shipped it.

Why bother having a condition if you can just lie and there are no consequences?

Indeed. It's a travesty. These sellers are nothing more than scammers, the
lowest of the low. I've been reporting the one with the tire brand in their
name repeatedly every few months, but nothing's ever done despite the fact
that it's patently obvious from literally over 100 feedback reports that
they regularly sell new figures as used. How much more evidence is needed? Get.
Them. Off. The. Site.

" the one with the tire brand in their name " LOL. Never deal with them but from
all the feedbacks they should be banned.

It's very bad practice, right after fake parts. Even with comments on the
part. We purchased some transparent parts with "has been in storage, may have
slight scratching." They turned out much worse and listed as USED in our store.
The store is on our least favorite list. You may get more money for one sale,
but your customers won't come back.

What I dont like is the fact that even though itsa goodyear for them, not so
good for all the people that leave them negative or neutral feedbacks. For
every negative / neutral FB's they receive they always leave a retaliatory
feedback. They leave retaliatory negative FB's even for all the neutrals
they receive. And when they know they made a mistake, like in one order where
they replied "Yes, we lost this order and apologized. Weve been moving and lifes
been rough. :/", and they still gave a retaliatory feedback.

Jim

Author:

TheBrickGuys

Posted:

Nov 30, 2022 16:47

Subject:

Re: log in problems

Viewed:

27 times

Topic:

Thanks guys for all the info. I am glad to see it has been more then just me.
I know I have had it happen every once in a while but this time it was like 5
different devices but after waiting, like suggested, I was able to log in on
all of our devices.

Thanks.

Jim.

Author:

TheBrickGuys

Posted:

Nov 30, 2022 16:16

Subject:

log in problems

Viewed:

128 times

Topic:

On some devices, when I try to log in, I get the message "ID or Password Mismatch!".
I use a password manager so I am not miss typing. If I logout I can sometimes
log back in but more often I just get the Mismatch message.

Anyone else having log in problems?

Jim.

Author:

TheBrickGuys

Posted:

Nov 29, 2022 19:17

Subject:

Re: How long do I wait for buyer response?

Viewed:

26 times

Topic:

It is possible that the buyer has BrickLink message sent not only to his BL inbox
but also his email. Thus, he may have read your message sent to his email and
possibly already responded by sending you an email - this has happened to me
several times in the past. Have you checked your email to see if he sent you
a message?

Jim.

Author:

TheBrickGuys

Posted:

Nov 12, 2022 19:43

Subject:

Re: figure NJO668

Viewed:

46 times

Topic:

In Catalog, chetzler writes:

In Catalog, MarshMan80 writes:

FYI the picture of figure njo668 has his legs on backwards.

I suspect it is intentional due to they way he is assembled in the set (he’s
used as a statue of sorts).

Good catch!

I was surprised that it got by both the submitter and the catalog god (well maybe
not a god of the catalog but at least lord and master) but now it makes sense.

Jim

Author:

TheBrickGuys

Posted:

Nov 10, 2022 22:14

Subject:

Re: Id for parts

Viewed:

36 times

Topic:

Searching

In Searching, 1974 writes:

In Searching, 1001bricks writes:

Please chill out both?

You're not the guardian of this forum and I don't have any beef with
those posters, but pointing out a part as FAKE when it's not, is not okay
in anyway!

If you don't know jacksh_t about LEGO parts maybe it would be better to not
to post at all

Ole

Is it a good thing to say a part is fake when it is not? No, of course not but
come on, no need to have express such negativity towards someone here. With all
the part experts here which can literally id a part just seconds after a post
is made, if someone mistakenly says a part is fake there is absolutely NO CHANCE
that it is going to get by without quickly being corrected.

Jim.

Author:

TheBrickGuys

Posted:

Nov 8, 2022 21:17

Subject:

Re: VIP Gold Red Minifig

Viewed:

43 times

Topic:

In Help, SDF_Bricks writes:

A while back I received a freebie from TLG, it's a gold red minifig on a
keychain with a VIP tag and # 853303. Can't find the entry for it in BL's
database. ANyone has link/info and how much it's worth?

Thanks

We got a couple of those but the problem with them is that they just look way
to nice (and shinny) to use as a keychain.

Jim

Author:

TheBrickGuys

Posted:

Oct 27, 2022 20:28

Subject:

Re: i want open a store who want help

Viewed:

56 times

Topic:

In General, Brick_building writes:

i need one positive feedback

send my message as you have store

and want my help I only place an order do not buy

and after that can you send feedback

Thanks in advance

Is there a reason why you are unwilling to place a small order in some store
here and pay for it?

Author:

TheBrickGuys

Posted:

Oct 25, 2022 16:36

Subject:

Re: Average price vs. quantity average price

Viewed:

40 times

Topic:

Price Guide

In Price Guide, legoranger00 writes:

In Price Guide, 1001bricks writes:

+ a bit of correct mathmatics

qty average = (€10 × 1 + €1 x 10) / (10 + 1) = 20/11 = €1.81

Jan

Yes/no - if you round it at 2 decimals it's 1.82€

Hoping it's right

Can anybody give me an example in American money?

I feel the the 6 month qty sales average price does not really apply for deciding
how to price our parts. We just go by the average price for the last "6 months
sales" average and it works out good for us and helps make sure we do not price
our parts too low. From there we put our parts on sale according to how many
sales we want to receive - as an example, when we are busy with our main work
of building cabinetry we take all our parts off sale and our orders go way down
but when we are concentrating mostly on our Lego business we will put all our
parts on sale for about 10 to 15 percent off. The closer we come to 15 percent
off means the mores orders we will receive.

This is how we price our stuff but each store is different.

Jim.

Author:

TheBrickGuys

Posted:

Oct 16, 2022 11:20

Subject:

Re: "Technically New" vs "Used": a poll

Viewed:

44 times

Topic:

We would definitely sell them as used. We would not like it but with all the
scratches they are just not good enough to sell as new and you will avoid getting
any possible bad feedbacks for selling them as new. Plus, you can always list
them as used but price them as new - may take a little longer to sell but you
will at least get full price.

When it comes to situations where you wonder how to list something, I think Maxx
summed it up really well when he said "Under describe, over deliver…".

Jim

Author:

TheBrickGuys

Posted:

Oct 16, 2022 11:05

Subject:

Re: Brickpacker has lost connection

Viewed:

32 times

Topic:

Out of curiosity, dose brickpacker still accept new accounts? I looked on all
the pages available but could not find a link to create a new account.

Jim

Author:

TheBrickGuys

Posted:

Oct 14, 2022 13:34

Subject:

Re: RIP new shiny pieces

Viewed:

52 times

Topic:

In LEGO, jennnifer writes:

In LEGO, cosmicray writes:

In LEGO, jennnifer writes:

I just opened

41964-1 (Inv) Back to School Project Box {Mickey Mouse & Minnie Mouse}
669 Parts, 2022
Sets: Dots: Disney

and found these:

74169 Brick, Round 2 x 2 x 2/3 No Studs with 2 Tile, Round 1 x 1 (Mickey Mouse Head)
Parts: Brick, Round

Gee, thanks LEGO for packing these new, fun, smooth parts in a bag with lots
of plates and bricks. You really know your audience.

Jen

Are those scratches, or did something funky happen with the liquid plastic during
injection ?

I’m guessing they are scratches, but would like to be proven wrong. It almost
suggests the ABS on those parts is softer than what is used on a typical brick.

Nita Rae

They are definitely scratches as one of them was more noticeably affected than
the other. The scratches are only on the surface, not gouged in such a way that
you could feel the lines. The bottom stud attachments feel really sharp to me
so they may be getting damaged just rummaging around in a bin of their own kind
at the factory.

It is what it is, but there is no way to sell these to a buyer, call them New
and not expect trouble.

Jen

They just look too scratched up to be from rubbing in the plastic bag. Something
must have happened to them before they were placed in the set at the factory.
I have had scratched shinny pieces in a set but never that bad. It is especially
a bummer because they are such cool tiles.

Jim

Author:

TheBrickGuys

Posted:

Oct 9, 2022 22:56

Subject:

Re: Refund not showing fee adjustment

Viewed:

43 times

Topic:

Technical Issues

I have been under, the mistaken and intuitive, impression that fees were adjusted
based upon the refund reasons, that is the normal way things operate on marketplaces.
Oh yeah, Bricklink is not a normal marketplace.

Well they are a different marketplace in one important way, they only charge
a flat fee of 3% on what is sold verses 6 1/2% on Etsy (+ variuos fees), 12%
on ebay (+ other fees which bring it closer to 15%), Amazon is 15% plus many
other fees.

BrickLink is by far the least expensive marketplace for selling that has a world
wide audience.

Author:

TheBrickGuys

Posted:

Oct 1, 2022 16:04

Subject:

Re: State of the Catalog 2022

Viewed:

61 times

Topic:

In Catalog, StormChaser writes:

In Catalog, SylvainLS writes:

So, you are “aware of other options” but won’t share them because… no reasons.
Seems to me it’s just FUD.

I'm sorry that our conversation on this topic wasn't productive. Perhaps
we can resume it at another time.

I think the gist of the thought was that when you pointed out how unfairly BrickLink
acted toward catalog contributors of the past by wrongly erasing their names
when you said "how unfortunate it was that BrickLink erased hundreds of usernames
of catalog contributors. That this was ever allowed to happen speaks volumes
about the level of respect BrickLink gives to its member contributors".

That thought is understandable so I think SylvainLS was just trying to show that
there was a good reason why they removed the names and that it was simply because
they were trying to follow laws regarding the consent of the individuals that
had their names removed when he said "I believe this happened because those members
are not registered anymore and didn’t give their express consent to have it shared
& used by BL". But when you said that you were aware of the reason but still
disagreed because there were other options then SylvainLS just asked "what other
options?". I think the fact that were unwilling to share them showed kind of
a reaching for straws - at least that is what I got out of it. Just my thoughts
(which are usually way out in left field. Heck, my thoughts are usually not even
coherent enough to make it to the ballpark).

Jim.

Author:

TheBrickGuys

Posted:

Sep 28, 2022 21:30

Subject:

Re: Ignored by helpdesk for over 30 days

Viewed:

110 times

Topic:

In General, legoman77 writes:

In General, Loonbricks writes:

Hello,

is there anyone that can help me in how to proceed here?

I have multiple outstanding NSS, every one of these is fixed, and for each one
I already opened tickets but not even one of these tickets have been answered
by support?

I have been waiting now since 28th of august, and my store has been closed because
of this. I am really getting into financial problems if i can not reopen soon
but i have no idea what steps to take here.

Is there anyone here please that can help? What more can i Do?

my emails won't get responses, my tickets won't get responses, i feel
that there are no options anymore..

thanks in advance.

gr.
kevin

Kevin,
With your feedback I would not buy a bottle of air from you.

Feedback Summary:

Week Month Year Total
Praise: 4 34 1265 6167
Neutral: 0 6 31 91
Complaint: 0 7 44 71

Seven negatives and six neutral just this month. So you cannot say things are
getting better.
I would think that you would not raise a question here with a record like yours.
You complain about being ignored for 30 days and you have ignored buyers for
over a month.

John P

How many of these buyers never came back to Bricklink because of you?

Well said Mr. P

Author:

TheBrickGuys

Posted:

Sep 22, 2022 15:59

Subject:

Re: Best way to proceed if New listing is used

Viewed:

37 times

Topic:

In Help, TonOfWhar writes:

You're right...the legs are correct, but it looks like they both have the
wrong torso. Will have to replace both. Thanks again for mentioning that, didn't
notice when I checked them for quality.

In Help, par016 writes:

In Help, TonOfWhar writes:

SW0519. The torso isn't for the same figure? Really? They both came in the
same baggie. I'll have to go back and check to see if maybe they sent me
a mixed figure. Thanks for pointing this out.

In Help, par016 writes:

In Help, TonOfWhar writes:

Hi,

I recently placed an order for 4 figures, all listed as new. 2 came in perfect
condition and the other two: one had a light crack which I can live with, the
other is cracked on both arms and covered in some type of residue. I contacted
the seller and sent them pictures but was assured there is no way they sent old
figures as all they sell are new and to check if I've confused it with a
figure from my own collection. I pulled the item and inspected them right out
of the parcel, don't own these figures apart from the ones from this seller,
and not sure how to proceed. I replied to the seller advising them of this, but
they seem rather defensive about it. They don't seem to have any negative
or neutral feedback so I don't know if they just didn't notice or something
genuinely happened during shipping which I find hard to believe as their packing
was great. I don't want to cause anyone trouble, but I also paid $18.29 for
the affected figure and was hoping they'd be new as advertised. Any recommendations
on what else I could do? I already looked into the pricing for a new torso and
it's going to cost 7$ + shipping just to replace it. I've attached the
pictures (I think it worked) in case anyone has seen anything like this before
and has any tips.

Thanks

Your torso doesn't match your helmet. What figure did you buy?

-Pete

It's hard to tell from the pics but it looks like you have this torso

973pb1591c01 (Inv) Torso SW Armor Camouflage Elite Corps Trooper Pattern / Olive Green Arms / Black Hands
Parts: Minifigure, Torso Assembly, Decor. {Olive Green}

from this figure

Minifig No: sw0518 Name: Clone Scout Trooper, 41st Elite Corps (Phase 2) - Kashyyyk Camouflage, Scowl

sw0518 (Inv) Clone Scout Trooper, 41st Elite Corps (Phase 2) - Kashyyyk Camouflage, Scowl
Minifigures: Star Wars: Star Wars Episode 3

and this helmet

11217pb08 Minifigure, Headgear Helmet SW Clone Trooper (Phase 2) with 41st Camouflage Pattern
Parts: Minifigure, Headgear {Olive Green}

from this figure

Minifig No: sw0519 Name: Clone Trooper, 41st Elite Corps (Phase 2) - Kashyyyk Camouflage, Scowl

sw0519 (Inv) Clone Trooper, 41st Elite Corps (Phase 2) - Kashyyyk Camouflage, Scowl
Minifigures: Star Wars: Star Wars Episode 3

-Pete

Both minifigs are in the set #375305 in quantities of 2 each

75035-1 (Inv) Kashyyyk Troopers
83 Parts, 4 Minifigures, 2014
Sets: Star Wars: Star Wars Episode 3

The seller may have purchased either the set in used condition or a possibly
a used bulk lot from maybe someplace like Goodwill that contained the set and
he did not pay enough attention to the printing on each fig and bagged them incorrectly.

Jim

Author:

TheBrickGuys

Posted:

Sep 20, 2022 19:14

Subject:

Re: Paid twice the taxes, the seller doesn't care

Viewed:

40 times

Topic:

In Help, Shintaku writes:

In Help, Heartbricker writes:

In Help, Shintaku writes:

Hello,

a very bad thing happened with a 10k + feedbacks seller.

They shipped with the documents, the customs office didn't see them and I
double paid the taxes.
I ended paying nearly more in taxes than the order itself.

I called my post office and they said that it's the seller's duty to
contact the customs office and solve it. I am just a buyer, why should I care
about that? I should pay once and then get the goods. My duties should be over
with that.

So what would you do in my place?

Duty/Taxes are the responsibility of the importer (you/buyer).
You need to contact your customs office in order to show you paid twice and get
refunded.

They said that bricklink is behaving illegally, as I am the only one who has
to pay. It is impossible that bricklink makes me pay and then picks my money
and pays my State.
They say that it's very likely that bricklink is keeping that money.

I would say that more likely that the custom's office just does not care
to take the time to straighten things out. When they say things like "very likely
BrickLink is keeping the money, It sounds like they are just using lame excuses
to try and push the blame somewhere else instead of just trying to figure out
not "what likely" happened but what exactly did happen and give real advice on
how to straighten it out.

Author:

TheBrickGuys

Posted:

Sep 20, 2022 10:40

Subject:

Re: Do I have reason to get this Neutral removed?

Viewed:

34 times

Topic:

‘klicks’. Klick is US military for km

Interesting,. I have heard it a million times in movies but never knew what the
actual distance equaled.

But, if you wanted to be more informative (and accurate) then you would have
said a klick equals .621371 miles or 3,280.839895 feet - see how much easier
that is

Author:

TheBrickGuys

Posted:

Sep 18, 2022 11:24

Subject:

Re: Number Contest

Viewed:

28 times

Topic:

59716516

Author:

TheBrickGuys

Posted:

Sep 15, 2022 20:07

Subject:

Re: Minifigure Condition - New

Viewed:

22 times

Topic:

In General, yorbrick writes:

In General, TheBrickGuys writes:

In General, yorbrick writes:

In General, ImperialFleet writes:

I assemble all of my new minifigures. I state it clearly in my terms. I only
list a minifigure as new if I pulled it from a set and assembled it then placed
it in a bag. That is how I do it, if you don't want them assembled, then
find another seller. It's how I run my store.

Whereabouts is it clearly stated in your terms? I couldn't see it.

It is the 11th line of his terms, highlighted and in all caps.

Go back in time to when I posted, it wasn't.

Look at the date the last change was made. Click that and go back to the previous
version.

Okay, that is true but he actually does not even need to state in his store terms
that they are assembled. According to BrickLink, he is allowed to sell them that
way so he is still not lying to himself or anyone else, otherwise some minifigs
would need to be listed as used right out of the set not even ever being touched.

Author:

TheBrickGuys

Posted:

Sep 15, 2022 11:49

Subject:

Re: Minifigure Condition - New

Viewed:

27 times

Topic:

In General, alex10552 writes:

That's great that that's how you do it... but let's not lie to ourselves,
here. You've now just changed the condition from new to used. Very very slightly
used, yes. But still used.

In General, ImperialFleet writes:

Hi is not lying to himself or anyone else. BrickLink allows anyone to assemble
their minifigs and sell them as new so it is completely okay for him to do so
and his store terms highlight in all caps " ALL NEW MINIFIGURES ARE ASSEMBLED
UNLESS STATED OTHERWISE! ".

We do not assemble our figures for 2 reasons, first, the extra work takes extra
time and second, because we know that buyers want to put them together for themselves.
Regardless of how we sell figs, if a store wants to sell their figs assembled
then that is up to them.

Jim

Author:

TheBrickGuys

Posted:

Sep 15, 2022 11:44

Subject:

Re: Minifigure Condition - New

Viewed:

32 times

Topic:

In General, yorbrick writes:

In General, ImperialFleet writes:

Whereabouts is it clearly stated in your terms? I couldn't see it.

It is the 11th line of his terms, highlighted and in all caps.

Jim

Author:

TheBrickGuys

Posted:

Sep 10, 2022 23:20

Subject:

Re: Issues with bricklink contact forms

Viewed:

70 times

Topic:

Appeal to them, don’t demand. To include a timely response.

Time and time again, I’ve witnessed Russell’s willingness to hear and adjudicate
such cases with compassion and fairness, given the circumstances.

I fully agree, ask with humility / never demand. There have been forum posts
in the past by people who have had their store closed for not paying their fees
on time and some have gotten pissed when their store was not opened quickly enough
for them and I have wondered if maybe they showed a bad attitude when contacting
admin about their store being closed so admin may not have been in a real hurry
to help them out. I know I have forgotten to pay our fees a few times over the
years and have had our store closed but each time, after I paid the fees, I would
contact admin apologizing big time for not paying on time and our store was always
opened up the same day and sometimes even within an hour or two.

Jim

Author:

TheBrickGuys

Posted:

Sep 10, 2022 23:00

Subject:

Re: English grammar help

Viewed:

34 times

Topic:

In Help, Nubs_Select writes:

Mine is more for more like standard items not even bricks per say but even tho
used items are supposed to have some wear (it's in the name USED) I still
feel weird listing them as such for common bricks since they still have wear
where I don't check every brick for like 10 seconds (yes I have done that
way to much) and now Im trying out something different to save time without sacrificing
quality. This is probs a bad explanation

Actually the explanation is very good. I have wondered the very same thing -
how to list used parts where the occasional one may be a bit more scratched up
then others. The problem is getting the wording right so that you dont to scare
people away from buying the parts because they may think that they will receive
damaged parts but you know that most all of them will be in good shape but at
the same time, when sorting, you dont want to spend to a lot of time with each
part checking for ones that are damaged just a bit more then others so the occasional
scratched one may get by you. The quite damaged pieces are usually easy to pick
out but others not so easy. I hope what I am saying makes cents (at least
a couple of).

Jim

Author:

TheBrickGuys

Posted:

Sep 7, 2022 22:07

Subject:

Re: Adult Appeal to Duplo?

Viewed:

39 times

Topic:

In LEGO, SylvainLS writes:

In LEGO, crazylegoman writes:

In LEGO, SomeRandomUser writes:

It's not frequent but I see adults buying Duplo sets for themselves.

Where? How do you know it's for themselves?

David

Because they ask for the package to have a big ‘Adult toys’ written on it?

I thought porno graphic topics were against forum rules and here you are, ruler
of the forums, with the power to banish any who dare post forum replies in all
caps and now you bring this trash talk into the sacred halls of the forum? SHOCKING!!

Jim.

PS. Did you hear the one about a priest, a politician and a Duplo fig...

Oh great, now I'll probably get banned for talking religion, politics and
for being a Lego hater.

Author:

TheBrickGuys

Posted:

Aug 31, 2022 01:29

Subject:

Re: Brick Storage

Viewed:

37 times

Topic:

Sorry everybody but I was contacted right away with a message so they were takin
quick. I wish I had more to go around - I apologize.

Best regards. Jim.

Author:

TheBrickGuys

Posted:

Aug 30, 2022 21:57

Subject:

Brick Storage

Viewed:

222 times

Topic:

We have got 7 of these:

95569c01 (Inv) Storage Brick 2 x 2
Gear: Storage

1 in red, 1 in blue, 1 in medium azure, 2 in dark pink and 2 in medium lavender.
They are all new and never used but because they are made of soft plastic they
have a little bit of surface scratchings from being moved around. We dont really
have a use for them so they have just been sitting around. They look like they
are getting bummed out because they dont have anything to do here and they would
like to be doing what they were made for, holding someone's Lego.

They retailed for $7.99 each (at least that is what the price sticker on the
bottom says) but we just want them to have a new home where they can be put to
good use. If anyone is interested we will be glad to send them to you free of
charge (providing you live in the US as overseas postage would be killer). Just
let us know if you are interested.

Jim.

Author:

TheBrickGuys

Posted:

Aug 29, 2022 19:46

Subject:

Re: I found a cool LEGO Life on Mars display case

Viewed:

34 times

Topic:

Announce

In Announce, popsicle writes:

In Announce, faro writes:

Anybody ever seen this. I bought a prominent auction platform about 2 years ago:

The file in your email to me, Farid, is still too small to do much with.

I'm interested in bringing-out (bettering) the actual displayed portion of
the retail display case. Need a larger file to do much more though. If you've
got it, send it.

A picture without the ceiling lights reflecting off the curved case would make
a world of difference in creating a better quality picture for upload.

Author:

TheBrickGuys

Posted:

Aug 25, 2022 16:34

Subject:

Re: Let's give away $100 to a fellow BL member!

Viewed:

30 times

Topic:

448

Author:

TheBrickGuys

Posted:

Aug 24, 2022 12:05

Subject:

Re: Let's give away $100 to a fellow BL member!

Viewed:

30 times

Topic:

526

Author:

TheBrickGuys

Posted:

Aug 23, 2022 11:55

Subject:

Re: Let's give away $100 to a fellow BL member!

Viewed:

36 times

Topic:

2nd day guess:

442

Author:

TheBrickGuys

Posted:

Aug 22, 2022 23:09

Subject:

Re: Let's give away $100 to a fellow BL member!

Viewed:

23 times

Topic:

422 ??

Author:

TheBrickGuys

Posted:

Aug 15, 2022 10:10

Subject:

Re: all sets you own

Viewed:

32 times

Topic:

In LEGO, maxx3001 writes:

In LEGO, SylvainLS writes:

In LEGO, TheCuteGiraffe writes:

About 50 hours I think.

I have about 250-280 sets,

Hmm, that’s 10-12 min per set.

Are you Flash? Or are they all polybags?

Lots of these:

624210-1 (Inv) LEGO House 6 Bricks polybag
6 Parts, 2017
Sets: LEGO Brand: LEGO House

Instructions must be complicated.

Author:

TheBrickGuys

Posted:

Aug 14, 2022 10:08

Subject:

Re: Vintage Star Wars? Here's the newest Contest

Viewed:

19 times

Topic:

In Contests, TheBrickGuys writes:

Aug 16th at 8:42 am or 12:22 pm

Jim

Can I save some time and just go ahead and give my next 60 days of guessing all
at once?? If I win I promise to be the most humble person I know.

Jim

Author:

TheBrickGuys

Posted:

Aug 14, 2022 10:05

Subject:

Re: Vintage Star Wars? Here's the newest Contest

Viewed:

74 times

Topic:

Aug 16th at 8:42 am or 12:22 pm

Jim

Author:

TheBrickGuys

Posted:

Aug 12, 2022 00:25

Subject:

Re: 9400111108296766099430SCAM!

Viewed:

70 times

Topic:

In General, 1001bricks writes:

In General, TheBrickGuys writes:

In General, 1001bricks writes:

In General, giadams writes:

Just got this message through my BrinkLink messages and into my email. This is
a scam!

This is a scam, so you post it in public on a forum?
Ermmmmm...

BTW, I'm not sure it's a scam, but it's spam for sure.

Considering they open up several accounts here everyday just to send spam messages
knowing that it is against the TOS when they sign up and also knowing that their
accounts will be quickly closed down but they still repeatedly do it several
times a day knowing then I would say that kind of constitutes it being a scam
site or at least a very scummy site.

I meant...
Apparently (but I didn't check much) it's a working marketplace.
So it doesn't seem to be a scam.
But the way they promote their website is pure spam.

If you wish, it's like if BrickOwl would send messages to all sellers here...
But BO isn't this kind of business, of course.

I see your point and I agree, their spamming here dose not prove that the site
itself is a scam. I should have read your post more carefully before I replied
to it. I apologize for any offence given.

Jim.

Author:

TheBrickGuys

Posted:

Aug 11, 2022 20:21

Subject:

Re: 9400111108296766099430SCAM!

Viewed:

62 times

Topic:

In General, 1001bricks writes:

In General, giadams writes:

Just got this message through my BrinkLink messages and into my email. This is
a scam!

This is a scam, so you post it in public on a forum?
Ermmmmm...

BTW, I'm not sure it's a scam, but it's spam for sure.

Author:

TheBrickGuys

Posted:

Aug 11, 2022 20:10

Subject:

Re: Hope they all recover soon

Viewed:

47 times

Topic:

https://www.bbc.co.uk/news/world-europe-62512359

In General, Stuart9 writes:

Probably several of the injured were under 13 considering it is more of a young
persons coaster so that is even more of a bummer.

Author:

TheBrickGuys

Posted:

Aug 2, 2022 13:53

Subject:

Re: UPCOMING 50% OFF SALE WHEN WE REACH 50 ORDERS

Viewed:

34 times

Topic:

In Sales, BricksOfFaith writes:

In Sales, TheBrickGuys writes:

Dude, chill! We were just messing around! 😂 if all the replies are annoying,
it’s easily avoided by pressing “Without replies!” Sorry though if it did annoy
you! You should join one of our mustard related threads though! It’s fun! 😉

I actually wassent annoyed. I thought my 40 + ways of saying good by was showing
I was just kidding. I guess I should have added a

at the end of my post. Oh
well, your just the 384th person to think I am a jerk (and yes, I keep trqack).

Author:

TheBrickGuys

Posted:

Aug 2, 2022 11:58

Subject:

Re: UPCOMING 50% OFF SALE WHEN WE REACH 50 ORDERS

Viewed:

37 times

Topic:

100 POSTS ABOUT NOTHING!!!

You guys have WAY too much free time on your hands. I am getting tired of reading
such time wasting posts. You all need to start spending your time doing constructive
things.... like placing orders in our store! If you shop with us I promise
we will never waist your time with useless posts. Posts about nothing. Posts
about mustard. All our posts will be productive and to the point, always informative,
never time wasting, always easy to read, never going on and on and on and on
and on and on. And on.

That is all I have to say on the matter. Nothing else to say. I am just to busy
to continue, I will sign off now. Good by. Signora. Adios. Arrivederci. Au Revoir.
Adeus. Auf Wiedersehen. Sayōnara. Do svidaniya. Annyeong. Slan. Tot ziens. Totsiens.
Ma'a as-salaama. Bidāẏa. Zdravo! Joigin. Donadagohvi. Doviđenja. Sbohem.
Farvel. Tot ziens. Nägemist! Näkemiin. Yasou. Aloha. L'hitraot. Namaste.
Viszlát! Vertu sæll! Sampai Jumpa. Slan, Annyeong. Uz redzēšanos! Vale, Atsiprasau.
Ha det bra. Khodaa haafez. Żegnaj. Alweda. La revedere. Do svidaniya. Zdravo!.
Dovidenia!. Nasvidenje. Adjö. Poitu varein. Laa Gòn. Görüşürüz!. Do pobachennia!.
Khuda hafiz. Tạm biệt. Hwyl fawr. Hamba kahle.

Author:

TheBrickGuys

Posted:

Aug 1, 2022 22:17

Subject:

Re: Price For This Set?

Viewed:

25 times

Topic:

In Help, Nubs_Select writes:

On an unrelated note my area just had a power outage. Just in our area tho

On a related note to your unrelated note, pay your bill and no more outages.

Jim

Author:

TheBrickGuys

Posted:

Aug 1, 2022 12:19

Subject:

Re: Lego or not Lego?

Viewed:

24 times

Topic:

In Help, SylvainLS writes:

In Help, tonnic writes:

[…]
It always amazes me that Lego this (and lots of other parts) made only ‘once’.
These moulds are very expensive, why not use it for other minifigs?
In this case it might be movierights but in case of other parts most of the time
it isn’t.

And they can’t make one to give us the goat back!

They did give us the goat back

goat1 (Inv) Thor's Goat (White, Tanngrisnir) - Brick Built
Parts: Animal, Land

And there only 5 clams.

Jim

Author:

TheBrickGuys

Posted:

Jul 28, 2022 20:38

Subject:

Re: Hello seller issues

Viewed:

28 times

Topic:

In Problem Order, Brickman2019 writes:
I mean with everything going on in the world rn that’s a good amount of money
for a normal person like me but thanks for the snobby comment

You have to understand that nubs jokes allot on the forums and sometimes his
humor is a bit, well, um, shall we say, sketchy? Well maybe not
sketchy but definitely a bit cheesy. Okay, not so much cheesy as it is cruddy.
Alright, cruddy is not quite right so how about just down right crappy. If that
dose not sound accurate then how about godawful?? Yeah, now that's the the
right word because god would never laugh at his jokes and I am sure he finds
them awful, so godawful it is. I mean no offence, he has a great sense of
humor!!

Author:

TheBrickGuys

Posted:

Jul 23, 2022 10:00

Subject:

Re: We knew it was coming...

Viewed:

57 times

Topic:

In General, jbroman writes:

In General, Nubs_Select writes:

Yeah, I've seen the list of the sets they plan to increase the prices, and
there are a lot. (also there are some they are lowering the price of if I'm
remembering correctly?)

Link?

Here is a partial list:

https://www.toysnbricks.com/lego-price-increase-hike-list-2022-summer/

Jim

Author:

TheBrickGuys

Posted:

Jul 23, 2022 09:55

Subject:

Re: Police Station Creator 10278

Viewed:

34 times

Topic:

In Help, yorbrick writes:

Hello, what set are you building on? This gives me then more info about a part
or a sticker.

I missed it too. The set number is in the topic title.

Jim

Author:

TheBrickGuys

Posted:

Jul 22, 2022 12:16

Subject:

Re: Order claimed as fraudulent

Viewed:

49 times

Topic:

It is their (stripe) dispute fee.

Once a cardholder initiates a dispute, it is no longer possible to avoid the
fee. However if you win the dispute, Stripe will refund this dispute fee to you.

If a card has been used fraudulently then the first a seller hears about it is
a dispute, and at that time they are almost guaranteed to have lost the money
when the card is refunded, the goods if posted and the £15 dispute fee which
stripe takes. I doubt sellers will ever win a dispute over a card initiated chargeback,
whether they posted the items or not since the card owner did not place the order.

What a ridiculous amount to charge for that fee! It would be one thing to charge
a euro or 2 but 15?? That is just plain greed. Knowing this now, I will never
use Stripe.

Jim

Author:

TheBrickGuys

Posted:

Jul 12, 2022 01:02

Subject:

Re: Snake warrior tribe name

Viewed:

28 times

Topic:

Suggestions

Ashikaga Clan

Author:

TheBrickGuys

Posted:

Jul 8, 2022 18:21

Subject:

Re: Best shipper for high-value orders?

Viewed:

27 times

Topic:

UPS can be more economical than USPS depending on the volume (and if you can
get commercial pricing ... Pirate Ship offers this for both USPS and UPS). But
by all means compare. I would definitely get insurance as well (e.g. from ShipSurance)

When it comes to shipping anything larger like sets, UPS is usually always less
expensive especially if the buyer lives far away. Quite often USPS will charge
twice as much as UPS.

Stamps.com now also offers UPS at bulk pricing for their customers.

Jim.

Author:

TheBrickGuys

Posted:

Jul 8, 2022 18:14

Subject:

Re: Does anyone have these parts?

Viewed:

41 times

Topic:

In Help, ImperialFleet writes:

I know the part, what i'm asking is does anybody have a large quantity of
them willing to sell. Currently the highest is like 3.

He knows you know the part, he provided the link as a courtesy to help Others
to know which one you are taking about because as SylvainLS brought out that
most people do not have all the minifigure heads memorized or even know by heart
all the minifgures the head is associated with. Thus, he and SylvainLS were just
trying to help.

Jim

Author:

TheBrickGuys

Posted:

Jun 28, 2022 01:29

Subject:

Re: Advice on Selling my Collectible Minifigures

Viewed:

39 times

Topic:

If you decide to list them separately then I STRONGLY recommend using Brickstore:

https://brickforge.de/brickstore/

It is free and has a lot of features. When I list minifigures I just add a bunch
of the same minifigure. I will put in something like 40 col102. You can then
then just tap on the minifigure Part Number and replace it with the correct minifigure
part number for each figure - it is so much quicker this way.

After you put in all your figs you can have Brickstore automatically set the
price on all of them to the 6 month sales average and then you can go up or down
from there for each one.

Jim.

Author:

TheBrickGuys

Posted:

Jun 25, 2022 11:10

Subject:

Re: How it’s gonna pan out ~ update

Viewed:

57 times

Topic:

Retail

75326-1 (Inv) Boba Fett's Throne Room
712 Parts, 7 Minifigures, 2022
Sets: Star Wars: Star Wars The Book of Boba Fett

is at $60 unit price (I’ll speculate that they get marked-down to $45-$50, soon.
Pallet loads yet on the floor)

It’s gonna be a hell of a ride, brace yourselves!

-popsicle

Your speculation is correct. I purchase several of these at $60.00 a month ago
at our local Costco but yesterday I purchased the 7 more at $50.00.

Side note: not sure how many Costco's have them but one close by us had the

75314-1 (Inv) The Bad Batch Attack Shuttle
924 Parts, 6 Minifigures, 2021
Sets: Star Wars: Star Wars The Bad Batch

on sale for $60.00 until the the 26th or 28th, can't remember
which one. It will go back up to $80.00 after the sale.

Author:

TheBrickGuys

Posted:

Jun 23, 2022 16:59

Subject:

Re: Yoda New York I Heart sw0465a

Viewed:

43 times

Topic:

In Help, par016 writes:

In Help, edeevo writes:

In Help, skwalk1 writes:

Hello,
I need your help once. I have received a Yoda minifigure and would like an expertise
on the authenticity of this figure. The torso has a Lego lettering on it, but
I'm not sure if the printing on the shirt wasn't applied afterwards.
Thank you for your help!

A side-by-side comparison with the Bricklink catalog image of the printing does
show some slight differences (specifically the shape of the lower point of the
heart and its' positioning)...

Life is Good.
~Ed.

I agree with Ed as well that the heart on mine is not exactly inline with the
"I" but instead a little offset lower just like the one in the BrickLink picture.

-Pete

$5000.00 for a new one and $500.00 plus for a used one / well that unfortunately
provides a lot of incentive for someone to try to print out some decent looking
fake torsos, spend a few bucks buying the standard tan legs and Yoda heads and
then try and sell them on different sites. If you sell 5 of them on different
sites and if even 2 people file a PayPal claim, the guy still makes out.

Jim.

Author:

TheBrickGuys

Posted:

Jun 18, 2022 14:41

Subject:

Re: Have sealed Titanic; want a more playable set

Viewed:

44 times

Topic:

Trades

In Trades, wildchicken13 writes:

In Trades, TheBrickGuys writes:

What other site dedicated to commerce only charges 3%

PayPal

Damm, forgot about that one.

Author:

TheBrickGuys

Posted:

Jun 18, 2022 11:32

Subject:

Re: No more scratches!

Viewed:

54 times

Topic:

In Catalog, jennnifer writes:

We all hate getting scratched parts from LEGO...

In set

60346-1 (Inv) Barn & Farm Animals
214 Parts, 4 Minifigures, 2022
Sets: Town: City: Farm

the beautiful

64452pb01 Cow Body with Light Nougat Muzzle and White Spot on Head Pattern
Parts: Animal, Body Part, Decorated

is packed in a separate bag with

80400 Door, Frame 2 x 8 x 6
Parts: Door, Frame {White}

and these

15627 Panel 1 x 6 x 6 with Window
Parts: Panel {Red}

as if to deliberately harm the poor cow! Mine had at least 3 scuff marks.

----------------------
Imagine my surprise to open

10300-1 (Inv) Back to the Future Time Machine
1864 Parts, 2 Minifigures, 2022
Sets: Creator: Creator Expert: Back to the Future

and find

80573 Windscreen 1 x 14 x 6 Tapered
Parts: Windscreen

wrapped up and perfect!

LEGO did something right.

Jen

Have you ever noticed that the animals from sets like that start disappearing
after a while? I set up some cameras a while back to find out. I was surprised
to find that over night when everyone was asleep, minifigures were feeding off
the animals (I guess they all need to eat too). They seem to especially like
the larger animals, like cows, so eventually your guys will probably be having
some steaks one night and they will probably use the leather to make belts, wallets,
purses and the such so the scratches will actually come in handy in identifying
the purse or wallet that was made out of your cow's scratched hide!

So if you wake up one morning to the faint smell of a barbeque, well......

Jim

Author:

TheBrickGuys

Posted:

Jun 18, 2022 11:11

Subject:

Re: Have sealed Titanic; want a more playable set

Viewed:

47 times

Topic:

Trades

In Trades, SylvainLS writes:

In Trades, 1001bricks writes:

[…]
To my eyes, selling isn't only a question of fees on that transaction.

Right now you've to show some info and get approved by whatever administration
process (I don't know about, I must admit).

This is to ensure some "reability" of the sellers.

Reliability?

Now if I can trade my brand new Boba Fett Cloud city against 12000 new parts,
as being a buyer - with no registration, no proof of anything, fine, I didn't
know.

Well, it depends on how you look at the trade.

You’re seing it as both members selling something to one another. So you see
it as each member needing to be a reliable seller.
But that would mean there’s two transactions: A as seller with B as buyer, and
A as buyer with B as seller.
But that’s not what’s happeing. It’s only one sale, with payment in kind.
The proof and reason for that is the fees: only one fee is paid. Yes, it’s again
about fees but just as a tangible part of the process.
Would you want the trade to be double-fee-ed?

And there’s still one reliable/trusted seller in the loop, as with transactions
by with only money. So it’s not less reliable than other transactions.
So I don’t think one can look at a buyer offering a trade as a hack around seller
verification.

What I really like about the fact that the fee is charged on only one side of
the trade is that it shows that BrickLink is being not only fair but also generous.
Imagine if ebay allowed trades, I bet they would want their 10% fee from both
sides of the transaction. BrickLink only wants their fee on one side of the transaction
and at only 3%.

As a side note, I have always thought BrickLink has been great in only charging
a 3% fee. What other site dedicated to commerce only charges 3%. I thought when
Lego purchased BrickLink that they would increase the fee. But even if they did
(or do in the future) to just 5% it would still be very low. So again, as a side
note, hats off to BrickLink and The Lego Group for keeping the fee set at 3%.

Sorry for getting off topic but I have always really appreciated the 3% fee and
thought this was a good topic to bring it up.

Jim

Author:

TheBrickGuys

Posted:

Jun 16, 2022 16:52

Subject:

Re: PLEASE REOPEN MY STORE

Viewed:

74 times

Topic:

In Help, wildchicken13 writes:

In Help, Poncke writes:

Hello admin,

I have a customer who wants to purchase a 600 euro set, but my store is closed
because I had to order something myself and have it shipped to my parents address
instead of my home address.

Can you please open my store, because I would hate to lose a 600 euro sale !!!

thanks

Sorry to hear that. Hopefully your store gets reopened soon, because €600 is
a lot of money!

There are multiple places on BrickLink to input your address. When you first
register for BrickLink, you are asked for your name and address, which are recorded
on your account info page: https://www.bricklink.com/pref_general.asp

By default, this is the address that BrickLink uses when you order something
from another store. If you want something shipped to a different address, you
have the option to replace the default shipping address with a different one
at checkout (see image below). This also replaces the PayPal address if you pay
onsite.

Your store has a separate address associated with it, which is displayed in your
store settings at the bottom of the management page: https://www.bricklink.com/v2/mystore/management.page

This is the physical address associated with your store, which should not change
unless you physically move your store since changing it may require you to go
through the new seller verification process again.

I hope that helps clear things up a bit.

I have done this a few times when I am missing a part or a minifig that a customer
has ordered from us. I just change the ship to address during checkout process
and everything works out fine - no store closure and even the PayPal address
that is seen by the store where I place the order at shows up as the changed
address so the store only sees the address that the order will be shipped to
an not our business address (which could be confusing).

Do it this way and you don't have to worry about your store being closed
again.

Jim.

Author:

TheBrickGuys

Posted:

Jun 15, 2022 21:33

Subject:

Re: Shop the shortfall option

Viewed:

46 times

Topic:

Suggestions

There are times when we can not find a part or a minifig for an order. When we
offer a coupon for something missing then we offer it as one option out of two
or three options. The options we offer is... 1st option is to give them a refund
for the missing pieces plus shipping so they can order it from another store
if they so choose and we will include a free bee bag of Lego / 2nd option is
to cancel the order and give them a full refund / Sometimes we offer a 3rd option
where send the rest of the order issue a coupon equal to the total of the items
missing plus extra for shipping (plus free bee bag).

If we are missing a minifig then we will quite often just order it from another
store and have them send it directly to the customer and we will let the customer
to know about it.

I have always felt that to offer a customer a refund or coupon for just the value
of the missing just dose not feel quite right. If the customer has to place an
order in another store in order to get the missing pieces, they will need to
pay for shipping twice and that just seems unfair.

Jim.

Author:

TheBrickGuys

Posted:

Jun 10, 2022 17:53

Subject:

Re: We have a new Catalog Administrator!

Viewed:

26 times

Topic:

Con Grats!

I have always liked and appreciated your forum posts and I think the catalog
will only become better.

Jim

Author:

TheBrickGuys

Posted:

May 22, 2022 14:24

Subject:

Re: Real or fake? Cloud City Boba Fett

Viewed:

69 times

Topic:

In Help, Elkenwood writes:

In Help, Adjour writes:

In Help, peregrinator writes:

In Help, Adjour writes:

I deal with a lot of vintage parts. Looks real to me. Printing wasn't perfect
back then.

Honestly I think a fake would look better, at least as far as the print is concerned.

Right?! I was going through some 90's figs the other day, and was like, jeez
some of these look bad so bad but I love them

This is one I found recently. They can be entertaining.

Hey, that's not fair, some people (including figs) just have larger foreheads
then others. I have a larger then normal forehead but then again, maybe that's
why I'm still single

Author:

TheBrickGuys

Posted:

May 21, 2022 15:54

Subject:

Re: Fraudulent PayPal chargeback

Viewed:

67 times

Topic:

How many feedbacks does the customer have and does he have any negatives or neutrals
(if so, what do they say in general)?

This really stinks. I hope you can work something out.

Best regards.

Jim.

Author:

TheBrickGuys

Posted:

May 17, 2022 20:11

Subject:

Re: Five projects funded

Viewed:

96 times

Topic:

Designer Program

In Designer Program, macebobo writes:

Five projects funded in less than 22 minutes

1) Winter Chalet
2) Studgate Train Station
3) 1950's Diner
4) Mountain view observatory
5) Modular construction site

Congratulation to all of the designers.

What a bummer! I didn't get there in time!!

I really wanted a train station and observatory. I guess I will just go kick
a can around.

Jim

Author:

TheBrickGuys

Posted:

May 8, 2022 13:03

Subject:

Re: Feedback Removal

Viewed:

58 times

Topic:

In Help, ImperialFleet writes:

Hello,

I got a neutral feedback left to me by a repeat customer. It was an accident
as the feedback simply says "Fast shipping, thanks!"
What should I do about this? It doesn't say anything about this in the feedback
removal rules, and I opened a request a couple days ago and it's still sitting.
If you have any advice or information, it would be greatly appreciated!

Thanks!
Aaron`s Bricks

I like the on other neutral feedback left for you where the guy states "If the
item says damaged, just be sure to look at the picture to see how damaged". Obviously,
by what he states, you did highlight that the item was damaged (good) and you
supplied a picture of the damage (even better) that he could look at before he
placed his order but did not bother to take the time to look at the picture
right in front of him and then blames you for it.

Jim.

Author:

TheBrickGuys

Posted:

May 7, 2022 01:49

Subject:

Re: Bright light yellow minifigure head plain

Viewed:

40 times

Topic:

In LEGO, Nubs_Select writes:

Who knows, Perhaps his was a misprinted one. Recently bricklink removed a lot
of prototype parts since most of them were illegally made so the few normal ones
mixed in would have gotten removed as well.

When you say illegally made, do you mean counterfeit? As on made by someone or
wrongly made at a Lego factory?

Jim.

Author:

TheBrickGuys

Posted:

Apr 28, 2022 00:23

Subject:

Re: Welcome to the Jurassic

Viewed:

35 times

Topic:

My Own Creation

In My Own Creation, fremsoft writes:

Visit My Studio to download Biped and Quadruped Dinosaurs for free.

https://www.bricklink.com/v3/studio/design.page?idModel=301751

https://www.bricklink.com/v3/studio/design.page?idModel=313845

https://www.bricklink.com/v3/studio/design.page?idModel=318131

Cool little guys. Nice job! I especially like the third one, very colorful.

Jim.

Author:

TheBrickGuys

Posted:

Apr 16, 2022 12:14

Subject:

Re: Feedback by Sellers

Viewed:

64 times

Topic:

Or should I give neutral
rating cause of the lack of them giving feedback?

The store you left the retaliatory feedback has over 12,000 feedbacks and only
one of those is a neutral and no negatives. There are very few stores with over
12,000 feedbacks with only one neutral feedbacks and now you have made it two
simply because he did not leave you a feedback? That is basically just being
retaliatory. You should really consider removing your retaliatory feedback against
this store - other stores that see this post will block you from shopping in
their stores not wanting to also receive a bad retaliatory feedback because of
not leaving you a positive feedback quick enough.

Jim.

Author:

TheBrickGuys

Posted:

Apr 10, 2022 22:46

Subject:

Re: Price in order is different to that in store

Viewed:

50 times

Topic:

In Problem Order, SGSmyth writes:

That's actually normal - you only had one of the item, and it was sold. Unless
you set the item to "retain" - basically meaning stay in the inventory with a
quantity of zero - it would simply be deleted from the inventory when there is
none left.

Thanks - I'm learning more about BrickLink all the time...

You can (and should) download your inventory from time to time. You can do this
by going to your inventory page - the link is at the bottom.

Indeed - sounds sensible.

Just a side note, I love your store name!

Jim

Author:

TheBrickGuys

Posted:

Apr 9, 2022 12:14

Subject:

Re: Identifying some star wars accesoires figures

Viewed:

40 times

Topic:

In Help, joesecc writes:

In Help, Brick_professor writes:

Hi,

Can someone help me to indentify those minifigures/parts?

4438 Minifigure, Utensil Axe, Fabuland
Parts: Minifigure, Utensil {Black}

I thought for sure the axe was going to be non Lego.

Jim

Author:

TheBrickGuys

Posted:

Apr 1, 2022 22:15

Subject:

Re: Responsibility

Viewed:

58 times

Topic:

In Problem Order, Heartbricker writes:

In Problem Order, jennnifer writes:

In Problem Order, Heartbricker writes:

This was a 61 lot $350+ paid order that we already packed.
We were contacted by both mother and son, neither of them agreed to be responsible
for the mistake.
We offered to refund minus our PayPal fees, they declined.

'You fix our mistake at your expense!' Gee, that's nice.

Jen

Yeah, this was a great opportunity for that mother to teach her kid to take responsibility,
instead she's enabling and validating it.
No compassion for small family business either.
Oh well, moving on

At least one good thing, because you took it up with admin and their account
was deregistered, now they can't leave you a negative retaliatory feedback.

Jim

Author:

TheBrickGuys

Posted:

Mar 30, 2022 22:24

Subject:

Re: Facepalm questions in the Newsletter Survey

Viewed:

94 times

Topic:

In General, firestar246 writes:

In General, bricknationtoys writes:

I don't know much about NFTs but I don't think it's a good idea.
The main appeal of Lego is that it is a tangible medium and we already have digital
bricks.
Yes it would be a good way to bring new people to the marketplace but I don't
think they would be buying any parts.

Forgive my ignorance. but perhaps someone could enlighten me with a simple explanation
as to what a NFT is and why it has opposition?

Why that is simple, an NFT is a non-fungible token - it's pretty much is
self explanatory.

Author:

TheBrickGuys

Posted:

Mar 20, 2022 14:49

Subject:

Re: Scam or Not?

Viewed:

77 times

Topic:

In General, Yo_Yo_Flamingo writes:

In General, Beebs writes:

Store has been suspended for preventative action:

https://store.bricklink.com/AJOLego#/suspend

In General, Yo_Yo_Flamingo writes:

In General, WatcherGaming writes:

I saw someone named AJOLego selling phase 2 Captain Rex for $40. They have no
feedback and I was wondering everyone’s opinions on wether I should buy it or
not.
Thanks!

This thread is very confusing to me- the AJOLego store I see has been open for
years, and has pages of feedback.

I find it very strange that they would choose nearly the same name as this store:
https://store.bricklink.com/IrisHendo?itemID=213140487#/shop

Yeah it makes me wonder especially sense he has 105 positive feedbacks but also
3 neutrals and 5 negatives which means 8% of his customers were unhappy, not
to mention the ones who did not leave feedback in fear of a retaliatory feedback,
which he did leave for half of his neg / neut feedbacks. Both stores are located
in California, normally I would think that it was more likely a case of someone
wanting to copy another's store info in order to give his store some credibility
but the 8% bad feedback makes me wonder.

Jim

Author:

TheBrickGuys

Posted:

Mar 13, 2022 18:51

Subject:

Re: Would You Rather…

Viewed:

63 times

Topic:

Technical Issues

You don't have to worry, because neither will happen. There is a lot going
on behind the scenes that you have no idea of. Things are definitely happening,
but they take time to happen. LEGO finally has full control of BrickLink as of
earlier this year. In other words, the old regime is finally no longer at the
helm. And this time, they are actually listening to the community, as there are
panels of buyers and sellers having meetings with BrickLink concerning the Catalog
and the Marketplace. There are some very cool things being worked on, but I can't
say more for now.

That is really great news to hear. I look forward to seeing what these changes
will bring to BrickLink in the future! Keep up the good work!!

Jim

Author:

TheBrickGuys

Posted:

Mar 10, 2022 00:06

Subject:

Re: Roland TR-808 drum machine MOC

Viewed:

46 times

Topic:

My Own Creation

In My Own Creation, LEGO_Dren writes:

In My Own Creation, TheBrickGuys writes:

In My Own Creation, LEGO_Dren writes:

This is my most recent MOC and by far one of the most challenging to build. Its
very large at more then 20 inches wide. Which places it close to the actual size
of a real 808. This build tested my SNOT building skills quite a bit. The main
challenge was to do as much brick built line work as possible. The next update
to the build will make it so all the buttons can be pushed and some smaller detail
improvements. I have submitted my MOC to the LEGO Ideas site and would love your
support.

https://ideas.lego.com/s/p:eb3c646afdc24109beb01d3f07a1b230

Man you got this MOC spot on. When comparing pictures of the real 808 it is obvious
you spent a lot of time designing and building this. The attention to detail
is very impressive - Well Done!

Unfortunately, I don't think there is a large enough audience that would
be willing to pay the price that Lego would need to charge to make a set that
is as detailed and as large as yours. The total pieces needed looks to be at
least 1500 pieces + some.

Jim

Thank you for the kind words. It has been a challenging build. I haven’t really
used any rare parts or building techniques that are not a strong build. So
I don’t think it would be to expensive for LEGO to build it if it’s picked. As
long as I keep it around $200-250, I think it would be very reasonable for how
large this MOC is. I am shooting for making the finished MOC 1808 pieces. It
makes for a nice Easter egg like the Saturn V. I will have a better idea of how
close I am once I finish the CAD version of it.
I think the audience is there. It’s only been 9 days and I am already creeping
close to 300 supporters after 9 days. Again thanks for checking it out.

Dave

That would be great if Lego does decide to make it, it is so close to the real
thing and looks awesome.

Author:

TheBrickGuys

Posted:

Mar 9, 2022 11:30

Subject:

Re: Roland TR-808 drum machine MOC

Viewed:

48 times

Topic:

My Own Creation

In My Own Creation, LEGO_Dren writes:

Author:

TheBrickGuys

Posted:

Mar 6, 2022 21:49

Subject:

Re: Price increase after unilateral cancellation

Viewed:

61 times

Topic:

The ruble has fallen by that much. It is not cool that the seller lied to you,
or canceled your order to relist at a high price, but by canceling he probably
did you a favor. The ruble might have fallen before you bought the item making
the $ cost much lower than it would have otherwise been. If you follow the forum
you would have seen a post by someone who bought from Russia and now their order
is stuck in Moscow and not moving.

Even a refund, if one is issued, might end
up being much lower (in value) than they paid due to the fall of the value of
the ruble.

That is a really good point.

Hey, I think you just came up with a money scheme for BrickLink. Just change
store settings to only accepting payments in rubles. Sell sets at ridiculously
low prices to get a bunch of quick sales then take the money and buy dollars
or euros. Wait for a couple few weeks for the ruble to go down even further then
cancel all the orders, rebuy rubles at a discount and give everyone full refunds.

Unfortunately I bet their are already people doing scams like this on other market
platforms.

Author:

TheBrickGuys

Posted:

Mar 1, 2022 23:23

Subject:

Re: New Medium Brown

Viewed:

58 times

Topic:

Colors

In Colors, randyf writes:

In Colors, crimson30 writes:

Maybe I missed it, but with the new Medium Brown coming out (Hogwarts Magical
Trunk is for sale today), I wanted to see if there would be another discussion,
like there was with Neon Yellow.

It strikes me as similar to BL Medium Brown, so I could certainly see "New Medium
Brown". Also I made a swatch based on similar colors. I'd really like to
see what everyone thinks, but honestly one of the key reasons I'm bringing
it up is that I *do not* want to see both colors covered by one BL name.

This one is a tough situation. The official LEGO name is "Medium Brown", but
BrickLink already has a "Medium Brown". The BrickLink "Medium Brown" is LEGO
"Brown", but BrickLink already has a "Brown". The BrickLink "Brown" is LEGO "Earth
Orange", but BrickLink already has an "Earth Orange". *sigh*

Maybe go with "Medium Brown 2022", like Bladerunner 2049.

Two possible choices I have come up with that would avoid any color renaming:

"Light Brown" - This is a name used by LEGO for what is BrickLink "Fabuland Orange",
but BrickLink does not use this name yet. It is simple and short.

"Nougat Brown" - Since this color comes between "Reddish Brown" and "Medium Nougat"
on the skin tone scale, this one is a blend of those names. It is also simple
and short.

More to come on this...

I like Nougat brown. It has a good sound. But I really 1001Bricks suggestion
for
Light Bluish Brown, that way we can have a lot of new bees asking how to tell
the difference between light bluish brown and light brown just like we do from
time to time with the grays - I know at first I had a hard time telling the difference
between the grays and still sometimes do with the light ones.

Jim

Author:

TheBrickGuys

Posted:

Feb 20, 2022 20:34

Subject:

Re: You got to be kidding me

Viewed:

69 times

Topic:

In Feedback, 1001bricks writes:

In Feedback, TheBrickGuys writes:

But how can I handle it. Like can I offer to refund if he removes the feedback
or is that against bricklink policy or is it even enforceable?

You can definitely offer him a refund if he agrees to remove the feedback and
there is a good chance he will accept. You will not be breaking any rules here
by making the offer.

I think you're plain wrong, sorry.

This is a financial transaction to change the feedback, it's not allowed:
https://www.bricklink.com/help.asp?helpID=97&q=extortion

Buyers must not demand additional goods, services or refunds over and above
what was agreed in the original transaction with the threat of negative Feedback
if the seller does not comply. Sellers are not allowed to require buyers to leave
positive Feedback or revise existing Feedback in exchange for shipping items,
completing refund requests or providing monetary compensation.

As a seller:

Sellers are, however, allowed to ask the buyer to leave positive Feedback
at the end of a successful transaction.

Interesting, I had not seen that before. I agree that I was plain wrong! The
way I was suggesting was for the seller to give the refund only in exchange for
the buyer changing his feedback and that would definitely fall break the rules
where it states that a seller is not allowed to require a customer to "revise
existing Feedback in exchange for... providing monetary compensation". - Thank
you for the correction.

The one way it could work is if the seller just gave a refund but did not require
the buyer to change his feedback in order to get the refund and then after giving
the refund he asked the buyer if he would consider changing his feedback, then
I think that would be okay because now the refund does not require changing the
feedback.

Jim.

Author:

TheBrickGuys

Posted:

Feb 20, 2022 17:20

Subject:

Re: You got to be kidding me

Viewed:

68 times

Topic:

But how can I handle it. Like can I offer to refund if he removes the feedback
or is that against bricklink policy or is it even enforceable?

You can definitely offer him a refund if he agrees to remove the feedback and
there is a good chance he will accept. You will not be breaking any rules here
by making the offer. I would first ask him what the issues are and then apologize
if the minifig did not meet his expectations and then make the offer. Most buyers
here are understanding and willing to work with you as long as you treat them
well and offering a refund would definitely show the customer that you take customer
satisfaction seriously.

On a side note if he does not agree to remove it then I would not worry about
it. People will not stop shopping in your store because of just one negative.
Some stores here have dozens of negatives and still get plenty of people shopping
in their store.

I agree with what Gaston.La.Brick mentions about how a couple of bad feedbacks
dont really mean a lot, especially when the majority of other feedbacks are positive.
I also strongly recommend following his advice on not leaving a negative feedback
in retaliation. Retaliatory negative feedbacks, I think hurt a stores reputation
more then the negative feedbacks they receive. I know sometimes a return negative
or neutral may be justified and that is fine, I just hate the stores that leave
retaliatory feedbacks for every one they receive - I will not shop in their stores.

Jim.

Author:

TheBrickGuys

Posted:

Feb 14, 2022 02:32

Subject:

Re: #11253 Roller Skates - Metallic Gold

Viewed:

32 times

Topic:

In General, tEoS writes:

I think it is the brittle shade of pearl gold. Definitely not metallic gold.

Here is the photo. Hard to tell but the "metallic gold" is much shinier than
pearl gold.

Some shades of pearl gold are brittle? I did not know that one.

Jim.

Author:

TheBrickGuys

Posted:

Feb 14, 2022 00:23

Subject:

Re: need an opinion please

Viewed:

48 times

Topic:

In LEGO, billamber writes:

Hi all,
I have received an order from Italy. The order is for 3 figures for a total of
$39.
Shipping is ridiculous ($16), plus whatever VAT the person must pay.
Here's the question:
The buyer has written three times now, requesting I send the figures in a letter.
I have said no every time and suggested cancelling the order, but now the buyer
is begging (lol), and saying they will assume any risk.
Has anyone ever sent 3 minifigs in a letter?

The last communication was:
"39$+ 16$shipping + 12,10vat + 20/25$ doganal fees!!!!! For 3 minifigure is very
expensive. For that I asked you an alternative way..
For a letter I would not pay doganal fees..
Please"
I don't have a clue about the doganal fees. I'm frustrated because I
would like to help this buyer with the request, but don't want to leave myself
open to issues with damaged figures.
The buyer Saying they accept the risk, is not a binding statement lol

It dose not matter if they are willing to accept the risk if you use a standard
1st class letter envelope because a first class letter requires that it be no
thicker than 1/4" thick so it would most likly just be returned to you anyway
and there is a good chance that the envelope would get damaged running thru the
post office scanners and such.

As far as the statement in your terms that states "As a seller on bricklink,
I choose to ship as economically as possible, and am well aware of the risks
involved", by sending it as a first class package that is still the most economically
available option that you can choose - there is no less expensive option that
is accepted by the USPS. I know some will use the 'Large Envelope' option
but technically it is not acceptable by USPS to send minifigs using that method.
I have sent a couple of orders of figures that way in the distant past but never
felt comfortable as I was always nervous about having them returned so I only
did it I think three times. I may be wrong but I think the 'Large Envelope'
option is not even available for sending overseas.

Jim

Author:

TheBrickGuys

Posted:

Feb 11, 2022 11:26

Subject:

Re: Who should leave feedback first?

Viewed:

32 times

Topic: