| Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | TheBrickGuys  | | Posted: | Feb 22, 2023 16:15 | | Subject: | Re: No Option for "Paid" | | Viewed: | 41 times | | Topic: | Problem | |
| In Problem, SylvainLS writes:
| | In Problem, TheBrickGuys writes:
| | […]
| | Is he required to pay on-site? Did he pay on-site?
|
Not that I know of.
|
I believe Peregrinator’s question is more: Is the buyer in a situation (state/country
& value) where BrickLink has to collect taxes and thus requires an on-site payment.
(That is: US buyer in most states, UK buyer under £135, EU buyer under €150.)
| | The customer purchased a set and we have all of our sets
set for "Manual Checkout". When a customer places an order for a set
we send the customer an invoice using the "Send Invoice" button and on
the invoice there is a link to make a payment to our PayPal account. We have
done it this way for years and have always had the option to change the order
to paid. I wonder if something has change with BrickLink?
|
Yes, a bit more than two years ago, BrickLink started to collect taxes….
|
In reply to your comments and also 1001bricks / peregrinator... (thanks by the
way)
He is in a state that collects taxes but we have had many orders in the past
where customers who have purchased sets that required us to send an invoice,
lived in states that collect taxes. I assumed BL had collected the taxes from
PayPal like when customers pay using onsite payments (which is 99.9% of our orders).
And like I mentioned, we have been doing it this way for years - that is why
I wondered if maybe BL has changed something.
Thanks, Jim.
|
 |
| Author: | TheBrickGuys | | Posted: | Feb 22, 2023 15:40 | | Subject: | Re: No Option for "Paid" | | Viewed: | 48 times | | Topic: | Problem | |
| In Problem, peregrinator writes:
| | In Problem, TheBrickGuys writes:
| | On our orders received page we have an order that the customer chose "Manual"
checkout. We sent him an invoice and he paid but we can not change the "Order
Status" to Paid. We have the options of Pending, Processing, Ready and Packed.
We can choose any of the four options and then hit the "Submit Changes"
button and usually if we picked "Packed" and hit the submit button we
could then change it to "Paid" but now that option is not present. We
have tried to set the status to all four choice but we do not have the option
to set is as paid after any of the four options so we can not change the status
to "Paid" or "Shipped".
I hope this makes sense.
Jim.
|
Is he required to pay on-site? Did he pay on-site?
|
Not that I know of. The customer purchased a set and we have all of our sets
set for "Manual Checkout". When a customer places an order for a set
we send the customer an invoice using the "Send Invoice" button and on
the invoice there is a link to make a payment to our PayPal account. We have
done it this way for years and have always had the option to change the order
to paid. I wonder if something has change with BrickLink?
|
|
| Author: | TheBrickGuys | | Posted: | Feb 22, 2023 15:27 | | Subject: | No Option for "Paid" | | Viewed: | 159 times | | Topic: | Problem | |
| On our orders received page we have an order that the customer chose "Manual"
checkout. We sent him an invoice and he paid but we can not change the "Order
Status" to Paid. We have the options of Pending, Processing, Ready and Packed.
We can choose any of the four options and then hit the "Submit Changes"
button and usually if we picked "Packed" and hit the submit button we
could then change it to "Paid" but now that option is not present. We
have tried to set the status to all four choice but we do not have the option
to set is as paid after any of the four options so we can not change the status
to "Paid" or "Shipped".
I hope this makes sense.
Jim.
|
|
| Author: | TheBrickGuys | | Posted: | Feb 13, 2023 01:32 | | Subject: | Re: Roses are red... | | Viewed: | 32 times | | Topic: | Sales | |
| In Sales, molten.brick writes:
| | In Sales, BrickScope writes:
| | roses are red
violets are red
everything is red
go Chiefs
To honor the energy and excitement of my fair city, all dark red, red, and reddish
brown parts are 15% off today.
Please visit our happy little store. We also have a separate US promotion on
parts and minifigs. The smart shopper could even combine the two for bigger discounts!
Playfully,
Zoe
|
Good game!
|
Yeah, it was a really good game. I was hoping that the Chiefs would win but they
were both exceptional teams this year and I would have been happy with either
team winning. .
Hopefully the Packers will do better next year because they really should win
the Super Bowl at least every other year.
Jim
|
|
| Author: | TheBrickGuys | | Posted: | Feb 3, 2023 19:16 | | Subject: | Re: COME IN AND SEE WHAT'S NEW IN MARYLAND... | | Viewed: | 31 times | | Topic: | Sales | |
| I do not know what the postal service is like in Slovenia but you probably sont
have to worry to much about packages going missing. Out of all our orders we
have had over the past 10 years we have had, I believe, only 3 orders go missing
and one was our fault because I forgot to apply the shipping label (unfortunately,
that one was a rather large $400.00 and now all those poor Lego have to spend
eternity in USPS purgatory  (poor little guys)). We hardly every purchase
insurance and when we do it is usually just on larger orders.
A side note on Cap Locks... If you really want to have fun then continue to
use Cap Locks but also do double spacing between each letter and quadruple spacing
between words. Lastly, DONT USE ANY PUNCTATION.
Jim
|
|
| Author: | TheBrickGuys | | Posted: | Jan 24, 2023 22:48 | | Subject: | Re: Growing Store and Increase Sales | | Viewed: | 43 times | | Topic: | Sales | |
| In Sales, W_C_B writes:
| | In Sales, peregrinator writes:
| | In Sales, W_C_B writes:
| | Also I know selling internationally
would increase sales by a lot
|
Just FYI: it does not
|
Really? Alright good to know thanks. I thought maybe access to more buyers would
create more orders.
|
Selling internationally did bring in good sales years ago but no more. The whole
reason is that shipping overseas is now just way too expensive. When we first
started selling overseas we probably received at least 25% of our orders from
overseas but that was when overseas shipping thru USPS was actually reasonable
but now for just 8 ounces they charge $17.10. Above 8 ounces it goes up to about
$27.00.
We now get maybe 1% to 2% of our sales from other countries.
Jim.
|
|
| Author: | TheBrickGuys | | Posted: | Jan 21, 2023 17:13 | | Subject: | Re: Problem with MISB set | | Viewed: | 53 times | | Topic: | Problem Order | |
| It also very possible that someone purchased the set, took pieces out that they
wanted and then taped it back up as best they could and then returned the set
to the store they bought it from. The person you purchased that same set from
the store not knowing that it was opened.
This has happened to us at least three times when we purchased multiple sets
for breaking down for our inventory. One set was completely replaced with a bunch
of used Lego taped up inside the bags from the set. The other two times it happened
where someone purchased the set, assembled it and then partially disassembled
the set and taped the parts back up into the original bags and then carefully
taped back up the boxes, but, of course, did not put everything back in the bags
including some of the figs.
So, in short, it may not have been the seller that originally opened up the set
(if it does prove to have been opened).
Jim.
|
|
| Author: | TheBrickGuys | | Posted: | Jan 17, 2023 20:20 | | Subject: | Re: (RAREST SET) The Ultimate Battle for Chima | | Viewed: | 74 times | | Topic: | Price Guide | |
| In Price Guide, TheChimaChannel writes:
| | I own this set after a long time of searching for it.
what do you guys think its worth? how much would you buy it for?
post it in the description.
if you want to know how i got it just ask 
|
Wow, that set is HUGE! I think this picture helps to show the true scale of just
how big it is:
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| Author: | TheBrickGuys | | Posted: | Jan 13, 2023 00:33 | | Subject: | Re: Still prevalent today... | | Viewed: | 33 times | | Topic: | Buying | |
| Okay, I have the perfect solution for you. In your last post you stated that,
in part, you are "trying to enjoy the spending of my money". Well, it
just so happens, I really enjoy "receiving" money so if you enjoy spending
it and I enjoy receiving it, why not avoid all those pesky future headaches and
just do all your future BrickLink shopping in our store.
Heck, I'll even compliment you on how good looking you are and how very smart
you are after each and every sale to help make the whole "enjoy the spending
of my money" experience even that much more enjoyable!
Sound good?
Jim.
PS. I will even throw in free shipping on every 50th order. Well as long as it
is under 4 bucks.
|
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| Author: | TheBrickGuys | | Posted: | Jan 10, 2023 21:24 | | Subject: | Where to submit proof of shipment. | | Viewed: | 115 times | | Topic: | Problem Order | |
| We have a customer that filed a NSS against us and we have replied to the NSS
with the tracking number showing that it was delivered but we would also like
to submit a scanned copy of the purchased postage in a PDF format but do not
know where to send it. The "Problem Detail" page only allows us to respond
with a message but there is no place on that page to submit any other proof.
Does anyone know how we can go about getting a copy of the postage to the correct
person or place that handles NSS's?
If only the customer had contacted us in the first place then we would have had
no problem refunding the order total but they did not try to contact us thru
BrickLink or by email, just filed an NSS.
Jim
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