BrickLink Discussion Forum

In Buying, gawd83 writes:

I paid for an item using instant check out 4 business days ago, I've had
no contact from the seller and no change in the order status since, how long
should I leave it before contacting the seller to get an update on the order

it is never a problem to ask the seller after 4 days:

CHATGPT: "Hi, I was wondering if you could provide me with an update on
the status of my order? I would greatly appreciate any information you can provide.
Thank you."

but be more patient: with status and shipments.
look in the terms if you can find a clue for shipment times

Author:

udenbricks

Posted:

Jan 24, 2023 17:58

Subject:

Re: Problem with MISB set

Viewed:

35 times

Topic:

Problem Order

In Problem Order, BHawk writes:

Hi everybody,

I have an issue with a MISB order I recently placed (and received) and want to
return to the seller for a refund, but am not sure about how to proceed with
it if the seller refueses.

Upon inspecting the received set box, I noticed that the tape seals seem to have
been carefully unglued and resealed, there is MINIMAL tearing on the box (it
is actually visible if you closely inspect the box photo the seller sent me,
the photo is not from a good angle and lighting, but I paid no attention to it
then, I didn't want to be nitpicky about it - mind you, the set is from 2023.,
not a discontinued set).

I already have an identical set, also MISB, and I weighted both of them, the
difference is 2 grams - now, I suspect the seller might have opened the set and
took the minifigure out, but of course I cannot confirm it without opening the
set - and if I do, I doubt I can return it to sender for a refund since it would
no longer be considered MISB (and also, how do I prove that I'm not the one
who took out a part/minifigure).

How should I proceed if the seller refuses a return and refund?

I know this is a serious accusation (and also maybe even a fake accusation on
my side!) which I cannot prove or disprove without opening the set, that's
why I'd rather return the set to the seller - if I open it and discover that
indeed something is missing, how do I prove that I'm not the one who opened
it up and took a piece and also if I do return it to the seller the set lost
some value if it's not MISB anymore; I use a kitchen scale with 1g accuracy

Maybe I'm just too paranoid about the whole situation.

It is one of those sets you cannot buy from a LEGO store separately but you get
it as a gift after spending a certain amount of money, that's why I ordered
it from a BL shop.

I'll see what can be done with the seller, for now they are refusing a return+refund,
although their shop said nothing about not accepting refunds while ordering.
They have all positive reviews, one neutral, and not a single negative review,
I wouldn't like to ruin their praise.

It could be both.

Maybe, just open the set and build it.
That way you know if the set is complete (or not)
If something is missing so be it. Tell the seller and be happy what you get.
Reading your story it is not a big deal while it is a GWP from 2023.

This is what i would do.

Author:

udenbricks

Posted:

Jan 23, 2023 10:15

Subject:

Re: Looking for Tech. part w. 3 axle connections

Viewed:

30 times

Topic:

Help

57585 Technic, Axle Connector Hub with 3 Axles
Parts: Technic, Connector {Light Bluish Gray}

In Help, fritsp writes:

In Help, Leftoverbricks writes:

In Help, Stellar writes:

In Help, Leftoverbricks writes:

Hi,
I'm looking for a Technic part similar to

27940 Technic, Axle and Pin Connector Hub with 2 Axles
Parts: Technic, Connector {Dark Bluish Gray}

but then with a axle hole instead of a pin hole. Or another solution that gives
me the possibility to connect a central axle to two connectors 90 degrees rotated.

Like this?

24122 Technic, Axle Connector Hub with Two Bar Holders Perpendicular (Lightsaber Hilt)
Parts: Technic, Connector

I've looked at that part too but it has no technic connections. As I understand
you can only inset bars into the ends.

32034 Technic, Axle and Pin Connector Angled #2 - 180 degrees
Parts: Technic, Connector

Author:

udenbricks

Posted:

Jan 19, 2023 15:39

Subject:

Re: Is this cloth LEGO?

Viewed:

55 times

Topic:

Catalog Identification

47688 Belville Horse Blanket, Cloth 11 x 11 with Velcro Closure
Parts: Belville {Blue}

In Catalog Identification, stebav writes:

Hello together,

can this cloth be LEGO?

Best regards

Author:

udenbricks

Posted:

Jan 17, 2023 16:59

Subject:

Re: Another torso I can’t find

Viewed:

29 times

Topic:

Help

In Help, Stuart9 writes:

Checked goatleg and BL catalogue, can’t find although I know I’ve seen it before.

I struggle finding torso’s, don’t know why.

See App: brickmonkey.

Author:

udenbricks

Posted:

Jan 4, 2023 12:35

Subject:

Re: Porsche 911 RSR Power function RC mod

Viewed:

22 times

Topic:

Problem Order

In Problem Order, Gerhard77777 writes:

I'm working on a power function upgrade on my Porsche 911 RSR 42096,
I downloaded the pdf file from RacingBrick, and went on bricklink to order all
the necessary parts described in the last page of the pdf file.
Sadly there are no specific order numbers, so it took me a while to get all my
parts together. But after searching a whole morning, I'm still short of 2
part numbers.
I anyone out there who can tell me what part numbers I need based on the uploaded
screen shot?
Thanks in advance for your help

61930c01 Electric, Light Unit Power Functions with Black PF Connector Lead
Parts: Electric, Light & Sound {Black}

Author:

udenbricks

Posted:

Dec 19, 2022 15:29

Subject:

Re: Belachelijke handling/shipping costs

Viewed:

89 times

Topic:

In LANG Nederlands, Leftoverbricks writes:

RANT

Afgelopen maanden heb ik flink geshopt (30 orders in anderhalve maand) en helaas
heb ik heel veel shops gezien die belachelijk hoge kosten rekenen voor het versturen
van 1 of 2 onderdelen, zelfs als ze 'geen minimum cost' hadden ingesteld
in hun shop voorwaarden.

Vervolgens blijkt dan dat je allerlei onzinkosten betaalt of dat ze alleen versturen
met tracking.

Hé, dat is toch helemaal niet nodig?

Je kunt gewoon een paar onderdeeltjes versturen in een kleine luchtkussen envelop.
De envelop kost je 8 cent. De porto 96 cent. Als je met IBAN betaalt heb je verder
geen kosten.
Waarom dan toch 4,14 verzendkosten rekenen?

Ik reken zelf bij superkleine bestellingen 1,96. Dat is 96 cent voor de porto,
8 cent voor de envelop, 1 of 2 cent voor de sticker (ik zie helaas nog te veel
verkopers die handgeschreven verzendingen doen) en de rest - 80 cent - is om
de order handelbaar te maken.

Bovendien accepteer ik voor deze kleine bedragen ook PayPal, wat me minimaal
37 cent plus het bekende percentage over je omzet kost. Dus dan hou ik 80 cent
- 37 cent = 43 cent over als netto winst op de order. Dat is perfect voor mij
want ik maak iemand blij met een onderdeel waar hij/zij naar verlangt. Ik maak
deze kleine orders met plezier klaar.

Nog nooit klachten gehad over mijn verzendkosten en ik heb ook nog nooit orders
hoeven cancellen, of het nu van de buyer kwam of van mij.
Met dat laatste (0% gecancelde orders) ben ik, denk ik, uniek in Nederland!

Van verkopers die superhoge verzendkosten rekenen en dan pas na 3 dagen in actie
komen walg ik helemaal.

Sorry, dit moest mij van het hart.

Verder gaat het goed hoor: ik bestel alleen nog maar bij verkopers die normale
voorwaarden en prijzen hanteren. Je moet ze met een zaklamp in een donker bos
zoeken, maar ze zijn er.

**** Please, I do not appreciate responses by people from other countries who
use Google translate to read my message. Thanks.

Hartelijke groet en alvast fijne kerstdagen gewenst!
Martin

Ha Martin en anderen,

Mee eens. Maar wel erg onduidelijk van postnl.
ik ben er 2,5 jaar tussen uit geweest ivm werkwissel en verhuizing.
Mede door de veranderingen met versturen en wijzigingen bricklink (IC) heb ik
het langer moeten laten liggen om alles opnieuw uit te zoeken hoe weer open te
gaan en in te regelen.
In verband met het feit dat postnl aangeeft dat je items nu niet meer mag versturen
met briefpost ga ik er ook vanuit dat het dus met brievenbus pakket moet.
Ik ben echter ook steeds meer van mening dat het met een extra laag karton als
brief verstuurd moet kunnen worden (de sorteermachines moeten, lijkt me tenminste,
niet tegen een bobbel aanlopen oid).
Is wel weer een klus hoe dat weer in de IC in te richten. Ook de aanstaande veranderingen
in de postnl prijzen en staffels geeft weer de nodige problemen.
Iets voor de komende vrije dagen denk ik.

Ook voor iedereen een goede kersttijd.
Groet,
Nico

Author:

udenbricks

Posted:

Dec 13, 2022 15:28

Subject:

Re: Modifying my Inventory

Viewed:

35 times

Topic:

In Suggestions, Gregory.C.Wolff writes:

Dear BrickLink,

What a great website! So much LEGO all in one place. I've begun to add my
current sets to my inventory. But, I've noticed that if I make a mistake,
and accidentally add sets or parts as "New" when they are actually "Used" there
is no way for me to modify that inventory. I have to delete the old inventory
item(s) and add new ones.

But, since your site reminds me every time I part out a set, there is no way
to bulk delete items from a particular set. It would be tremendously helpful
if we could modify our inventory, piece by piece or set by set, so that we could
change the status of a set/piece as "New" or "Used."

I hope this is something you can deliver for us.

Again, great site! It is my go-to spot for anything LEGO!

Enjoy building! Thanks!

Maybe try This:
Part out the same Set with the count -1 and the same (wrong) state (new) as
before then you get your original inventory. Then you can part out the set again
with the state used.

Author:

udenbricks

Posted:

Dec 11, 2022 07:19

Subject:

Re: Feedback amnesty

Viewed:

36 times

Topic:

In Suggestions, bricks2you writes:

I propose BrickLink consider removing feedback posted by sellers/buyers no longer
registered.

Or perhaps deleting neutral/negative feedback on an annual basis. Maybe I for
every four years of membership, or 1 for each 2500 positives.

Jim
Bricks2you

I vote no

1 negative per x000 is not any problem, it is just good to see what was the problem
and how it was solved

Author:

udenbricks

Posted:

Dec 4, 2022 18:09

Subject:

Re: Wheels Titles Discussion

Viewed:

33 times

Topic:

Catalog

Approach 1 for me.

In Catalog, StormChaser writes:

After considering the entirety of the Wheels category, I think three approaches
are reasonable (skip toward the end for the short version):

__________________________________

Approach 1:
__________________________________

Title Section 1: The word "Wheel."

Title Section 2: Theme, use, or both. See below.

Title Section 3: Actual, measured size of the wheel hub in the format
"10mm D. x 10mm."

Title Section 4: Any other information deemed necessary.

Sections are not separated by punctuation. For Title Section 2, the theme generally
takes precedence. Theme can be followed by use, as in "Wheel Town Motorcycle."
Although there are no firm rules for selecting the contents of this title section,
the preferred length is no more than two words. Themes should be loosely interpreted
into only a few basic categories (Fabuland, Space, Town, Technic, etc.) to reduce
the total number of themes and avoid more groupings than necessary.

__________________________________

Approach 2:
__________________________________

Title Section 1: The word "Wheel."

Title Section 2: Actual, measured size of the wheel hub in the format
"10mm D. x 10mm."

Title Section 3: Theme, use, or both. See below.

Title Section 4: Any other information deemed necessary.

Sections are not separated by punctuation. For Title Section 3, the theme generally
takes precedence. Theme can be followed by use, as in "Wheel 30mm D. x 14mm
Town Motorcycle." Although there are no firm rules for selecting the contents
of this title section, the preferred length is no more than two words.

__________________________________

Approach 3:
__________________________________

Title Section 1: The word "Wheel."

Title Section 2: Actual, measured size of the wheel hub in the format
"10mm D. x 10mm."

Title Section 3: Any other information deemed necessary.

Sections are not separated by punctuation. For Title Section 3, this information
is only the information not captured by the tag system.

___________________________________

SKIP TO HERE

Here are the pros and cons of each approach, followed by examples already in
use.

For Approach 1 the pros are standardization and grouping of similar items (like
Technic or wagon wheels). The con is that 82 of the 212 wheels already use the
second approach.

33212 Wheel Wagon 56mm
Parts: Wheel

For Approach 2, the pro is a very straightforward system, where every single
wheel is ranked by actual size. The con is that groupings of similar items will
be lost in the places where such groupings currently exist.

50862 Wheel 15mm D. x 6mm City Motorcycle
Parts: Wheel

For Approach 3, the pro is that all unnecessary information is moved to a tagging
system. The cons are that titles will be visually lacking and the tag system
may not be robust enough to support sucking most of the information out of titles.

56904 Wheel 30mm D. x 14mm
Parts: Wheel

My preference is Approach 1. I think it makes the most sense given the current
system, even after tags come along.

I will say, based on extensive experience, that BL is highly unlikely to change
much in the Wheel category, at least not in any kind of timely manner (meaning
within the next five years). But I have the wheels and my wish is that everyone
could benefit from this collection. So I'll make a one-time submission of
the data and change requests.

The only question is this: which approach would members prefer I use to submit
the data? Thoughts or input?

Author:

udenbricks

Posted:

Nov 25, 2022 04:59

Subject:

Re: Issue about 71075 and 71076

Viewed:

34 times

Topic:

Catalog Identification

https://www.lego.com/cdn/product-assets/product.bi.core.pdf/4537375.pdf

In Catalog Identification, udenbricks writes:

In Catalog Identification, OldBrixAndMore writes:

hi Everybody,

just have a problem:

Syncing my store shows problem at above mentioned parts.

Brick, Round 1 x 1 x 1 2/3 is in

bricklink 71075
brickowl 71075
peeron 71076
brickscout 71076

andLEGO Curved Pipe 1.33 is

bricklink 71076
brickowl 71076
peeron 71075
brickscout 71075

Also there is a a problem in the system: the curved i had 11 in stock, sold 3
on brickowl but those were shown there as 71075 - might there be a problem in
any meta data or something like that? after 3 straight are sold, BL shows
8 left on the curved ones (just put back to 11 now, due to cancelled order)

What can I do? Can any admin maybe look up which is the right data to solve this
issue?

Best regards
Pierre

see instructions 8495 "crosstown Craze" on lego.com on inventory page
https://www.lego.com/cdn/product-assets/product.bi.core.pdf/4537375.pdf
you see number 71076 is the legonr for the curve. So BL has the right code

71075 Brick, Round 1 x 1 x 1 2/3
Parts: Brick, Round

71076 Brick, Round 1 x 1 d. 90 degrees Elbow Macaroni - No Stud - Type 1
Parts: Brick, Round

8495-1 (Inv) Crosstown Craze
503 Parts, 2008
Sets: Racers: Tiny Turbos

Author:

udenbricks

Posted:

Nov 18, 2022 14:16

Subject:

Re: Nieuw of toch 'used'

Viewed:

28 times

Topic:

In LANG Nederlands, SylvainLS writes:

In LANG Nederlands, udenbricks writes:

Ik ben even benieuwd naar wat jullie zouden doen.

Je kan ze gerust als used verkopen met de tekst erbij "as new"
used prijzen kunnen dan aan de hoge kant gezet worden.

“Do not use phrases such as "Like New" or "As New" in the description of any
item, regardless of whether it is being listed as NEW or USED.”
— https://www.bricklink.com/help.asp?helpID=102

OK That's clear, how would you describe them?

Author:

udenbricks

Posted:

Nov 18, 2022 13:52

Subject:

Shared Shipping methodes gebruiken

Viewed:

45 times

Topic:

Beste Allemaal

Na een aantal jaar pauze willen we binnenkort onze winkel weer openen.
We zijn nu alles actueel aan het maken.

Een paar vraagjes:

Klopt het dat de shared shipping methodes niet actueel zijn?
We dachten dacht dat als je een shared methode kiest en de oorspronkelijke methode
wordt aangepast dat je dan met een update knop deze weer kan bijwerken.

We begrijpen dat de tarieven per 2023 weer gaan veranderen en ook de opbouw van
de tarieven.
Welke shared shipping methodes zouden we het beste kunnen kiezen om dit allemaal
bij te houden?

Graag tips om dit allemaal in goede banen te leiden

Team UdenBricks

Author:

udenbricks

Posted:

Nov 18, 2022 13:42

Subject:

Re: Nieuw of toch 'used'

Viewed:

34 times

Topic:

Ik ben even benieuwd naar wat jullie zouden doen.

Je kan ze gerust als used verkopen met de tekst erbij "as new"
used prijzen kunnen dan aan de hoge kant gezet worden.

Author:

udenbricks

Posted:

May 2, 2019 18:55

Subject:

Re: Change NPB Timeline

Viewed:

66 times

Topic:

In Suggestions, MidwestBrick writes:

I had enough of these in the last few weeks that waiting 2 full weeks is painful
to complete them.

I don't mind the 1 week to pay before it is started. But another full 7 days
to complete the NPB is not necessary.

I would propose 3 additional days and that is it. Let us get our stock back
in our stores to sell to someone else instead of being held at our will for 14
full days when 10 is plenty enough.

I can't be the only one that feels this way and 14 days might have worked
10-15 years ago when access to Smart-Phones wasn't as widespread, but these
days, you can't go far without having the ability to respond. Thanks

Things can happen.
I had an NPB last weeks. Suddenly 4 days after starting NPB (so the order is
12 days old, the buyer reacts.
There was an internet outage and his dayly business get all his attention. He
didnt check Bricklink and forgot his order. Now all was working again and he
give his apologies. He paid and I removed the NPB (will give positive feedback).
So the timeline 7 days plus 7 days is ok for me.

JustMy2Cts

Author:

udenbricks

Posted:

Apr 28, 2019 18:38

Subject:

Re: Shipping adress Belgium

Viewed:

37 times

Topic:

In Suggestions, reci writes:

Hello.
I would like to indicate a problem when it comes to register my adress in the
bricklink system.
I am from Belgium and more specificaly from the "Province du Luxembourg", which
is different from "Luxembourg", the country.
In the system, when I have to chose my region, I can only select "Luxembourg"
and not the "Province du Luxembourg" and end up with an adress ending with "Luxembourg
Belgium", instead of "Province du Luxembourg Belgium". Needless to say that
the firt option is a mess as the post offices get completly confused when it
comes to chosing in which country the lego should be sent...
Could you fix this please?
Thank you!
Reci

Hello Reci,

I recommend not to fill your region for Belgium adresses.

Belgium post can send you all with: name, street, nr, postcode and city

Example :
M. Dupont
Rue du Cornet 6
B-4800 VERVIERS
BELGIUM

Filling in Province/region is needed for country's as Australia and USA

I always check "how to address" before putting the address on the envelope:

I would prever BrickLink to make 1 field (with minimal 8 rows) as where the BrickLink
member can fill in the exact address as prefered for their own country. So a
seller can copy and past this 1 to 1 on the envelope.

In a lot of cases you have to change the layout of the address, because BrickLink
mixes the fields just in the wrong way. (as preferred by the country's rules)

I do the "how to address" step to avoid misunderstanding so that the shipment
arrives without problems.

Regards, Nico

Author:

udenbricks

Posted:

Apr 20, 2019 15:32

Subject:

Re: Can you suggest me next lego set please?

Viewed:

57 times

Topic:

In Suggestions, ersi writes:

Hi, few hours ago I have just built my first lego set LEGO Ideas 21309 NASA Apollo
Saturn V it was an amazing experience. I would like to build next, please can
you suggest me some good lego set? Number of pcs 1500 and more and I would like
space theme but When I was searching I did not found anything space themed like
NASA Apollo Saturn. Im not big fan of star wars series but maybe it would be
okay too. Thank you for every suggestion.

K7471-1 (Inv) Discovery Space Kit
5 Sets, 2003
Sets: Discovery

Author:

udenbricks

Posted:

Jul 25, 2018 02:44

Subject:

Re: What is this?

Viewed:

43 times

Topic:

Inventories Requests

In Inventories Requests, novabrick writes:

In Inventories Requests, SezaR writes:

What is this?

A short shot of a support? Or of another part?

Christian

novabrick-team

3184 Plate, Modified 1 x 4 with Tow Ball
Parts: Plate, Modified

heavily crushed in a machine

Author:

udenbricks

Posted:

May 28, 2018 10:56

Subject:

Re: Order confirmation mail When ERROR 500

Viewed:

61 times

Topic:

In Suggestions, udenbricks writes:

Please add the option to send an orderconfirmation massage to the seller WITH
the ordered items in detail.
The same information as in the sellers-orderpage. With picture and with "My
Remarks"

Best (and simpliest) solution would be (in my opinion): the orderdatail page
as an PDF-attachment. (text searchable, not as an image)

Explanation": This is very helpfull when Bricklink is in Maintenance mode or
when picking orders in offline-mode (or when our intenet is down). It is also
helpfull for history

For a buyer it would be helpfull as it is the same as the orderplaced datail.

Comments or other/better ideas are welcome

This is very usefull when there is an ERROR 500 going on.

Author:

udenbricks

Posted:

May 26, 2018 11:55

Subject:

Order confirmation mail. for sellers (buyers)

Viewed:

94 times

Topic:

Status:

Open

Vote:

[Yes|No]

Author:

udenbricks

Posted:

Feb 4, 2017 04:18

Subject:

Re: Order stores by alphabet

Viewed:

24 times

Topic:

In Suggestions, VicMic writes:

When I search for stores in the Netherlands I get a list by province, but then
it is not ordered by alphabet. It would help if I could list all the stores within
a country by alphabet and preferrably have the option to sort by number of elements.

It is to avoid all store change their names so they get on top of the list

Author:

udenbricks

Posted:

Feb 2, 2017 12:16

Subject:

Re: This will reduce scammers by 95%

Viewed:

41 times

Topic:

In Suggestions, Heartbricker writes:

In Suggestions, udenbricks writes:

In Suggestions, Heartbricker writes:

I believe that if Bricklink will allow new sellers to set up a shop ONLY AFTER
THEY HAVE COMPLETED 10 successful transactions as buyers- the scams by 0 feedback
sellers (that pop everyday) will stop by a high margin.

The beauty of this is that they can't start multiple new seller accounts
to prop up their buying feedbacks too.

I think this will work...

I dont think this will work, it is very easy to make some fake accounts and
buy 10 times and give 10 x feedback.

Maybe it is possible to add a sort of "verified account" status.
Only if an account is verified they can sell.
Or only If they are verified a red flag turns in a green flag. As long as a seller
has a red flag every buyer in that shop gets a popup at checkout with warnings
to be carefull before purchasing.

A group of "certified" volunteers can verify all the adress and account-info
before turning it into a green flag. With every adress or account change a seller
must go through the process of verifying again. (to prefend hackers or accounts
taken over by other persons)

Subscribe me as a volunteer.

regards,

Nico

The whole point of starting from 10 successful buying transaction is that they
cannot start multiple seller accounts to gain feedback.
Also isn't it better to make a scammer jump through some obstacles before
being able to scam? this suggestion makes the seller do some work to gain access
to selling where NOW he can just scam, if it doesn't work he opens a new
account and starts again- so easy. having to make 10 purchases will make the
person get a paypal account (most scammers don't have PP they ask for wire
transfers)
This idea is good because it is simple to implement- it won't solve the problem
100%- but will over 90%

I agree with you, your idea is great.
But why not going for 99,8% instead of 90%

I've seen scammers do more for less effort.
Also here on Bricklin; making several accounts, buying from each other for several
weeks and then at a sudden they sell the "If it seems too good to be true, it
probably is" things

My 2 Euro

Author:

udenbricks

Posted:

Feb 2, 2017 05:59

Subject:

Re: This will reduce scammers by 95%

Viewed:

77 times

Topic:

In Suggestions, Heartbricker writes:

regards,

Nico

Author:

udenbricks

Posted:

Jan 9, 2017 11:00

Subject:

Re: Retain Messages Sent to HelpD, want a COUPON?

Viewed:

26 times

Topic:

In Suggestions, Rob_and_Shelagh writes:

In Suggestions, udenbricks writes:

In Suggestions, WoutR writes:

In Suggestions, dewertz writes:

I sent several Messages to the help desk, admin@bricklink.com and even to support@bricklink.com
with screenshots and my probelm that we couldn't paid the monthly fees throught
the BL link.

No reaction too.

I have send several messages to helpdesk but not any answer

But i cannot refer to these send-messages because of this bug

See:
http://helpdesk.bricklink.com/Main/Default.aspx

A separate helpdesk, separate MOC shop forum, separate Stud.io forum... I wish
everything would just be integrated into the main website.

Very interesting, never heard about this. (searched for a link but where????)
Is there a link from within Bricklink to this???

The first who can show me this link inside Bricklink (not from within MOC-shop
or Studio) will get a EURO 5.00 coupon . (valid only today)

regards,

Nico

Hi Nico, I've tried but I've failed too.

I look for all links from the "My BL" screen as that is the start point for everything
I do on BL.

I see in the menu:
- Help Centre
- Help and get this
http://www.bricklink.com/helpDesk.asp

Maybe the menu links need sorting out and that maybe part of the problem - some
messages ae being tracked by help desk and some not??

Robert

thanks for your search for the link.

As you stated the links from the BL screen should link to the right place.
What are they thinking about service?? Making a new ticket system and not
letting the users know about it. Strange!!!!

Author:

udenbricks

Posted:

Jan 9, 2017 10:56

Subject:

Re: Retain Messages Sent to HelpD, want a COUPON?

Viewed:

21 times

Topic: