Discussion Forum: Messages by calsbricks (8514)
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 Author: calsbricks View Messages Posted By calsbricks
 Posted: Nov 25, 2022 07:30
 Subject: Re: What to do about 0 feedba\ck buyers who .....
 Viewed: 50 times
 Topic: Problem
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calsbricks (8514)

Location:  United Kingdom, England
Member Since Contact Type Status
Aug 12, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: CalsBricks
In Problem, yorbrick writes:
  In Problem, calsbricks writes:
  In Problem, SylvainLS writes:
  In Problem, calsbricks writes:
  […]
  So you want to exclude buyers without sufficient reviews from your store? Then
others should make sure that the potential buyer gets enough reviews to buy from
you as well.
I can only hope that these buyers mark your store as "least favorite".

Not really sure what has offended you but least favourite is a bit on the harsh
side isn't it?

Isn’t it exactly what you want:  That BL automatically least favourite the 0-feedback
buyers from your store?


   We are running a business and when we see a drastic increase
in npb's we feel it is something that needs to be looked at by BL.

The choice wou;ld be the stores if that is what they want. There has to be a
better way to deal with this which is fair and equitable on all sides. - the
current situation is not . At least if they were not allowed to buy from your
store until they established themselves as a genuine buyer they would not be
least favorite but now they get a completed npb and negative feedback and are
stop listed.

So you don't want any new buyers at bricklink, unless other sellers deal
with them first until they are proven to be good enough to shop with you?

Maybe it is a good idea. Combined with fee changes. Sellers that allow new buyers
(necessary to keep the site alive in the long term) should get lower fees, offset
by higher fees for those that will only accept orders from established buyers.

Not sure I agree with that. Fees are not the issue. Non-serious buyers are. At
present you can choose the countries you sell to you,can set your terms and your
prices all fine but you cannot decide who to sell to within the countries that
you serve other than negative feeback. So expand that a bbd let stores/businesses
choose - but penalise them for making a sensible business decision - not sure
that would go down well at all.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Nov 25, 2022 06:58
 Subject: Re: What to do about 0 feedba\ck buyers who .....
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 Topic: Problem
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calsbricks (8514)

Location:  United Kingdom, England
Member Since Contact Type Status
Aug 12, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: CalsBricks
In Problem, SylvainLS writes:
  In Problem, calsbricks writes:
  […]
  So you want to exclude buyers without sufficient reviews from your store? Then
others should make sure that the potential buyer gets enough reviews to buy from
you as well.
I can only hope that these buyers mark your store as "least favorite".

Not really sure what has offended you but least favourite is a bit on the harsh
side isn't it?

Isn’t it exactly what you want:  That BL automatically least favourite the 0-feedback
buyers from your store?


   We are running a business and when we see a drastic increase
in npb's we feel it is something that needs to be looked at by BL.

The choice wou;ld be the stores if that is what they want. There has to be a
better way to deal with this which is fair and equitable on all sides. - the
current situation is not . At least if they were not allowed to buy from your
store until they established themselves as a genuine buyer they would not be
least favorite but now they get a completed npb and negative feedback and are
stop listed.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Nov 25, 2022 06:34
 Subject: Re: What to do about 0 feedba\ck buyers who .....
 Viewed: 48 times
 Topic: Problem
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calsbricks (8514)

Location:  United Kingdom, England
Member Since Contact Type Status
Aug 12, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: CalsBricks
In Problem, Dino writes:
  In Problem, calsbricks writes:
  Disappear after placing their orders. Nearly 13% of all orders from 0 feedback
buyers.

Have had a spurt of these over the last couple of months - IC is not the answer
for us we need another tool or option, perhaps where we can set a minimum feedback
level for a buyers first order - an option of course and that would allow stores
to choose rather than Bricklink.

So you want to exclude buyers without sufficient reviews from your store? Then
others should make sure that the potential buyer gets enough reviews to buy from
you as well.
I can only hope that these buyers mark your store as "least favorite".

Not really sure what has offended you but least favourite is a bit on the harsh
side isn't it? We are running a business and when we see a drastic increase
in npb's we feel it is something that needs to be looked at by BL.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Nov 25, 2022 06:30
 Subject: Re: What to do about 0 feedba\ck buyers who .....
 Viewed: 50 times
 Topic: Problem
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calsbricks (8514)

Location:  United Kingdom, England
Member Since Contact Type Status
Aug 12, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: CalsBricks
In Problem, 1P writes:
  I agree with this, I've had 6 NPB since June, and 2 of those even had 10
- 20 positive feedback!

It's absolutely ridiculous, I have quotes enabled & it's the first thing
you see in my store terms, yet these people just go on ahead and place orders
only to never reply when contacted through Bricklink and to the email listed
in the order

At this point I have no problem issuing NPB, though I wish Bricklink would lower
the wait time for sellers as it takes close to 2 weeks to complete the NPB complaint
- it would be better if they made it 7 days total (3 before filing, 4 before
completing the NPB after it was filed)

If the buyer doesn't reply within the first 3 days, I think it's safe
to say they aren't going to pay

Interesting not just us who has seen a rise
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Nov 25, 2022 05:53
 Subject: What to do about 0 feedba\ck buyers who .....
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 Topic: Problem
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calsbricks (8514)

Location:  United Kingdom, England
Member Since Contact Type Status
Aug 12, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: CalsBricks
Disappear after placing their orders. Nearly 13% of all orders from 0 feedback
buyers.

Have had a spurt of these over the last couple of months - IC is not the answer
for us we need another tool or option, perhaps where we can set a minimum feedback
level for a buyers first order - an option of course and that would allow stores
to choose rather than Bricklink.

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