Discussion Forum: Messages by calsbricks (8512)
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 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jun 9, 2022 13:14
 Subject: Re: 6 days now without a copy invoice ???
 Viewed: 26 times
 Topic: Problem
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calsbricks (8512)

Location:  United Kingdom, England
Member Since Contact Type Status
Aug 12, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: CalsBricks
In Problem, SylvainLS writes:
  In Problem, calsbricks writes:
  […]
Lo and behold BT (our ISP) have just admitted to Microsoft introducing a junk
filter rule that moves anything that has the word invoice in it.Good grief -
there were all the invoices in my online junk folders. Would you credit it.

Tha

Yeah, there’s lot of “we know better than you what you need and we won’t tell
you when we change things” going around.

I had something similar happen to me a few years back: my ISP decided to add
folders (spam, commercial…) with automatic filtering and without telling me.
Mimicking some bigger guy I guess.
Not a big problem if you use their webmail or IMAP that see/show the folders…
but I use POP (direct download of the e-mails in the inbox to my machine) so
it took me some time to understand that some e-mails didn’t pass by the inbox
(I wasn’t aware there were lost e-mails).
I then checked another e-mail provider… and, of course, same for them.

. *sigh* All those princes(ses) I could have helped with their money…. *sigh*

The tech support person at BT was not aware of the changes or new rules - it
is only when she spoke to her supervisor that it came out so communications has
a lot to do with it as well. Still one day the world will believe that communications
is vital no matter what is going on
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jun 9, 2022 13:10
 Subject: Re: 6 days now without a copy invoice ???
 Viewed: 20 times
 Topic: Problem
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calsbricks (8512)

Location:  United Kingdom, England
Member Since Contact Type Status
Aug 12, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: CalsBricks
In Problem, 1001bricks writes:
  In Problem, calsbricks writes:
  In Problem, MMillere writes:
  Had the same problem recently.

Mark found that our email provider GoDaddy, switched to Office 365 Mail and 'some'
of the BL mail was going to the spam folder.

Milissa

Lo and behold BT (our ISP) have just admitted to Microsoft introducing a junk
filter rule that moves anything that has the word invoice in it.Good grief -
there were all the invoices in my online junk folders. Would you credit it.


Oh God - In a general meaning, avoid the big data companies for your pro e-mail,
as outlook, gmail, hotmail... that DO filter your e-mails on whatever their reason
and without telling you or having a way to set/rest this.

There are tons of reliable free e-mail provider (like gmx), or with a bit of
payment, we're at infomaniak for example.

Too much invested in curent iSP - both here and our mainline business. To be
fair to them we rarely have any problems but since they moved to office 365 they
haven't been great so it is more a microsoft thing than BT.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jun 9, 2022 12:27
 Subject: Re: 6 days now without a copy invoice ???
 Viewed: 27 times
 Topic: Problem
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calsbricks (8512)

Location:  United Kingdom, England
Member Since Contact Type Status
Aug 12, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: CalsBricks
In Problem, MMillere writes:
  Had the same problem recently.

Mark found that our email provider GoDaddy, switched to Office 365 Mail and 'some'
of the BL mail was going to the spam folder.

Milissa

Lo and behold BT (our ISP) have just admitted to Microsoft introducing a junk
filter rule that moves anything that has the word invoice in it.Good grief -
there were all the invoices in my online junk folders. Would you credit it.

Tha
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jun 9, 2022 06:09
 Subject: Re: 6 days now without a copy invoice ???
 Viewed: 33 times
 Topic: Problem
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calsbricks (8512)

Location:  United Kingdom, England
Member Since Contact Type Status
Aug 12, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: CalsBricks
In Problem, brac.brick writes:
  In Problem, calsbricks writes:
  In Problem, calsbricks writes:
  In Problem, wildchicken13 writes:
  In Problem, calsbricks writes:
  It is now 6 days without a copy invoice. I know buyers are receiving them cause
we are getting paid, we are also receiving order notifications and all other
messages and emails via bricklink. Checked with isp no blacklist. Doesn't
appear anyone else is having this issue. Can admin check this please

When you send the invoice, make sure you have this box checked, "E-Mail Me a
Copy"

Have that and also the setting that says set that as default. Thamls fpr the
thoughts

Have you cleared your cache and set Bricklink as a safe sender in your email
provider? For a time, I found all mine were going to Spam, so I set up a filter
to send them to my Bricklink folder in my email. Also try unchecking the box
"email me a copy and then rechecking it.

Tried unchecking the default box and then rechecking but not the specific box
on the invoice. Will try that - also did all the other things - none of which
worked. Contacted isp they are not causing the issue - the messages are not getting
to them. Really odd nearly 11 years and no issues and now ....
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jun 8, 2022 23:43
 Subject: Re: 6 days now without a copy invoice ???
 Viewed: 40 times
 Topic: Problem
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calsbricks (8512)

Location:  United Kingdom, England
Member Since Contact Type Status
Aug 12, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: CalsBricks
In Problem, calsbricks writes:
  In Problem, wildchicken13 writes:
  In Problem, calsbricks writes:
  It is now 6 days without a copy invoice. I know buyers are receiving them cause
we are getting paid, we are also receiving order notifications and all other
messages and emails via bricklink. Checked with isp no blacklist. Doesn't
appear anyone else is having this issue. Can admin check this please

When you send the invoice, make sure you have this box checked, "E-Mail Me a
Copy"

Have that and also the setting that says set that as default. Thamls fpr the
thoughts
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jun 8, 2022 23:23
 Subject: Re: 6 days now without a copy invoice ???
 Viewed: 38 times
 Topic: Problem
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calsbricks (8512)

Location:  United Kingdom, England
Member Since Contact Type Status
Aug 12, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: CalsBricks
In Problem, wildchicken13 writes:
  In Problem, calsbricks writes:
  It is now 6 days without a copy invoice. I know buyers are receiving them cause
we are getting paid, we are also receiving order notifications and all other
messages and emails via bricklink. Checked with isp no blacklist. Doesn't
appear anyone else is having this issue. Can admin check this please

When you send the invoice, make sure you have this box checked, "E-Mail Me a
Copy"

Have that and also the setting that says set that as default. Tjamls fpr the
thoughts
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jun 8, 2022 23:01
 Subject: 6 days now without a copy invoice ???
 Viewed: 107 times
 Topic: Problem
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calsbricks (8512)

Location:  United Kingdom, England
Member Since Contact Type Status
Aug 12, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: CalsBricks
It is now 6 days without a copy invoice. I know buyers are receiving them cause
we are getting paid, we are also receiving order notifications and all other
messages and emails via bricklink. Checked with isp no blacklist. Doesn't
appear anyone else is having this issue. Can admin check this please
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jun 7, 2022 11:18
 Subject: Re: No copy invoices for several days now
 Viewed: 21 times
 Topic: Problem
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calsbricks (8512)

Location:  United Kingdom, England
Member Since Contact Type Status
Aug 12, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: CalsBricks
In Problem, peregrinator writes:
  In Problem, calsbricks writes:
  In Problem, fritsp writes:
  In Problem, calsbricks writes:
  Anyone else experiencing this. Buyers get their copy but copy to seller is not
arriving.

Works fine for me. I am using automated immediate invoices.

Our isp (BT) are not receiving them to forward on. Hmmm

Possible they're subscribed to a blacklist and BL is on it?

Get all other emails/messages - just no invoices.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jun 7, 2022 11:16
 Subject: Re: Pleasse explain
 Viewed: 58 times
 Topic: Catalog
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calsbricks (8512)

Location:  United Kingdom, England
Member Since Contact Type Status
Aug 12, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: CalsBricks
In Catalog, randyf writes:
  In Catalog, calsbricks writes:
  Just noticed we have a new category under super heroes Super Heroes Girls -
Shouldn't this be Super heroes: Girls not a Top level entry ?


Where do you see this?

https://www.bricklink.com/catalogList.asp?catType=M&catString=893
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jun 7, 2022 09:43
 Subject: Re: No copy invoices for several days now
 Viewed: 27 times
 Topic: Problem
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calsbricks (8512)

Location:  United Kingdom, England
Member Since Contact Type Status
Aug 12, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: CalsBricks
In Problem, fritsp writes:
  In Problem, calsbricks writes:
  Anyone else experiencing this. Buyers get their copy but copy to seller is not
arriving.

Works fine for me. I am using automated immediate invoices.

Our isp (BT) are not receiving them to forward on. Hmmm

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