Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | kzinti  | | Posted: | May 2, 2022 14:34 | | Subject: | Re: Pirate Ship | | Viewed: | 41 times | | Topic: | Help | |
| In Help, rbritton31 writes:
| | How good is Pirate Ship for doing labels, price compared to PayPal shipping,
and can you get insurance to cover first class international packages. I have
been using PayPal for years now and they moved me to Shipstation of which I'm
not a fan of but can tolerate. My 3rd party insurance was always done with Shipsurance
in the past and then single packages weren't possible so I went to InsurePost...now
they are sending you to Shipsaver which completely sucks. Just wanting simple
shipping and simple international coverage that I can offer if need be for reasonable
pricing.
Please chime in...what do you all use and pay for??
Thanks
|
It's good as all the others. I use it mainly for International, as you have
the IOSS option there, but not in the Paypal freebie Shipstation account. So,
for that, it gets better marks than Shipstation.
|
 |
| Author: | kzinti | | Posted: | Apr 29, 2022 19:49 | | Subject: | Re: From years of working with Lego on BrickLink | | Viewed: | 75 times | | Topic: | General | |
| In General, popsicle writes:
| | 16 years already? Ouch! The only thing still moving fast as you age, seems to
be time.
Anyway, in those years I’ve developed what could be termed: category likes. Certain
categories within the catalog I tend to buy from when bored, simply because I
enjoy or appreciate the items. I would call it collecting, but it’s not really
that. I have collections, none Lego related.
No, I spend money on these Lego, rationalizing the expenditure with “I’ll sell
it someday in our normal course of doing business here." I guess the perceived
difference for me, is that simple fact; the intention to sell at some point
Well this morning, after several cups of jo, I started pondering those categories
I’ve come to enjoy, and asked myself why? That is, why do I appreciate them,
say over others?
Are there items of particular categories within the BL catalog, you tend to
enjoy more than others? If so, what are they and why the affinity?
I’d enjoy reading your thoughts on this, and have mischievously omitted a personally
salient bit for now: my categories. I will post them, but I would kinda like
to read some of your thoughts, first
-Thanks
|
I recall finding my first Technic piece in Metal Blue. From then on, when I'd
place orders for projects and parts, I'd buy everything within reason in
that color. Just recently, I listed it all for sale, and it's been a liberating
feeling.
|
|
| Author: | kzinti | | Posted: | Apr 20, 2022 10:44 | | Subject: | Re: Dealing with a psychotic customer | | Viewed: | 77 times | | Topic: | Off Topic | |
| In Off Topic, 1001bricks writes:
| | In Off Topic, firestar246 writes:
| | In Off Topic, Graham. writes:
| |
Therefore I know with 100% certainty I sent the correct part. I called them out
on this and asked them to check other orders they may have placed.
|
Are you absolutely sure? There is a chance that you accidentally listed a right
hand as a left hand. We've unfortunately done that several times.
|
On the other hand... (ha ha) the (IMO) proper and easier way to fix the problem
would've been to refund the said 20 cents (maybe) and that's it.
Now it's become a mess where no one knows who's right 
|
OP stated that they refunded the ENTIRE order, and still this behavior on the
part of the Buyer.
|
|
| Author: | kzinti | | Posted: | Apr 9, 2022 20:07 | | Subject: | Re: why doesn't Bricklink help? | | Viewed: | 82 times | | Topic: | Feedback | |
| In Feedback, M1275 writes:
| | I received a false, malicious rating. There is corresponding correspondence showing
this. Still, it's impossible to remove this, why?
|
Sounds like you both need to sit down and communicate about what it would take
to work this situation out. You could both start with removing your negative
feedbacks for each other, and then talk.
|
|
| Author: | kzinti | | Posted: | Mar 24, 2022 17:02 | | Subject: | Re: Items for sale - Seller Location | | Viewed: | 49 times | | Topic: | Suggestions | |
| In Suggestions, yorbrick writes:
| | In Suggestions, Brickwilbo writes:
| | In Suggestions, hugibricks writes:
| | Hello there.
I'd be shocked if this hasn't been requested. But why can't we have
a default setting for Items for Sale and set the seller location.
I'm not interested in "anywhere" and every time change this to my local region
australia. It's never not annoying to do this every time.
|
It already exists in the settings:
https://www.bricklink.com/priceGuideSettings.asp?viewFrom=P
|
That's only for the price guide, not for when you are searching for or raking
prices on an items page.
I think the question is why isn't there an option to set the default seller
location on item pages (for example, this one https://www.bricklink.com/v2/catalog/catalogitem.page?P=3001
) to be the buyer's country.
It has been asked for multiple times in the past but ignored.
|
Or a geographical setting, 50 km/miles from me, same country, postal code,
whatever. Narrow down the options a bit. I find myself wanting someone within
50 miles, because I know the post office MIGHT get things here quicker than say,
1,000 miles and thirteen Postal hops in between.
|
|
| Author: | kzinti | | Posted: | Mar 20, 2022 19:40 | | Subject: | Re: Non-delivery of an order | | Viewed: | 42 times | | Topic: | Buying | |
| In Buying, StickyBrickit writes:
| | I ordered about £20 worth of parts over a month ago and the item never arrived
(and was not sent tracked so there is no tracking info). I've messaged the
seller a few times and received only one response so far (to my first message,
with the seller saying they had sent the package and it should be with me shortly).
It was posted over a month ago so I don't think it's going to arrive.
What's the best way to ask for a refund? Do I contact the seller to ask for
it or does Bricklink have a system for requesting a refund? (Like eBay with
the "item not received" option).
So far I haven't officially asked for any money, although the seller does
know it hasn't arrived as I've messaged them 3 or 4 times now. Just wondering
the best way to start the conversation with them.
Thanks in advance 
|
$0.02 here, if it was International shipment, you could be in for a two, three
or more month wait.
|
|
| Author: | kzinti | | Posted: | Mar 11, 2022 20:35 | | Subject: | Re: No delivery, seller refuses payback | | Viewed: | 47 times | | Topic: | Help | |
| In Help, MDA999 writes:
| | I bought some parts on an italian shop end january. I never got it delivered,
contacted the seller multiple times and each time he told me to look into it.
Nothing happens. Now he sent me information, that the delivery can't be tracked
and is not insured so he can't do anything about it. Since I can't find
anything on how to solve this on bricklink, I decided to hand it over to paypal.
He insisted I agreed on his policy not being responsible for lost packages. I
replied that he's selling inside EU and the law says he is responsible. He
counters with his terms, I counter that these are illegal as he is a seller inside
EU. Now he claims he is private, yet he nowhere states that in his shop, it's
always "our shop". I'm fed up. Is he responsible or not? (We're both
in EU)
|
Just a word from someone who has dealt with postal service in the area: Please
be patient. There are packages that have taken 4-5 months to arrive, but they
have arrived. If you can be patient, please do so. Everywhere you ship these
days, there are problems. US Postal Service took the unheard of steps of shutting
down almost all classes of service to Australia from the US due to those issues.
Again, patience. However, if you've already pressed it back to Paypal, and
the Seller does refund your money, and the parts do show up at a later date,
months down the road possibly (we won't ever know, but you will), be sure
to pay what's due if that happens. If you can't find it in you to be
patient, at least be fair.
|
|
| Author: | kzinti | | Posted: | Mar 9, 2022 18:51 | | Subject: | Re: Add IOSS number to Paypal Ship Station? | | Viewed: | 29 times | | Topic: | Shipping | |
| In Shipping, zorbanj writes:
| | I didn't see anywhere to enter the IOSS number either so I ran the label
in Pirateship. I read here on the forum that the IOSS entry box is only available
if you have a paid subscription to Shipstation. Nice, forcing you to pay for
something
that is required.
In Shipping, Mistress_Lisa writes:
| | First time shipping to EU since the change. I received the pdf from BrickLink
and printed it out to attach to package, no problem. But in the email is a note
that I must add the ioss number to my shipping carrier, so that the buyer doesn't
get charged VAT twice. Where do I add that number to Paypal Ship Station??
Lisa
|
|
Found the same. Went to Pirateship
|
|
| Author: | kzinti | | Posted: | Mar 6, 2022 22:57 | | Subject: | Re: Shipment lost but delivered | | Viewed: | 78 times | | Topic: | Selling | |
| In Selling, Petesbricks writes:
| | I am going to lose my mind! An unopened box was purchased $875. Leaving Chicago
to Italy. Took 2 months before leaving Chicago and buyer thought it was lost
but tracking showed it was moving. Buyer filed a dispute with me and, of course,
PayPal always sides with buyer so buyer was refunded all 927.15 and I had to
pay a $15 dispute fee. Fast forward and I happen to check the tracking number
only to find out it was delivered 2weeks after the dispute! I reopen the dispute
and give them proof I paid shipping and gave them a tracking number. Today I
have been informed that I did NOT prove the buyer received this shipment so I
don’t get paid! WHAT??!!! I don’t know what to do. Please help me.
Emily
|
Have had many issues with Italy Post, and have yet another package heading out
there this week. Seems to 'get lost' on both sides of the pond, and then,
after about 4-5 months, pops up. I had one of my last Buyers initiate a Paypal
dispute over it, despite my urging them to please, please, PLEASE! be patient.
The package arrived a few days before the dispute was set to go in their favor.
Needless to say, they were unhappy about the very long transit time, but what
can Sellers do? Quit selling to Italy, I suppose. And other International destinations.
Perhaps that is what the postal agencies and Countries want. *shrug*
|
|
| Author: | kzinti | | Posted: | Feb 25, 2022 08:32 | | Subject: | Re: What, if anything, do sellers use lot id for | | Viewed: | 39 times | | Topic: | General | |
| In General, calsbricks writes:
| | I know what the system uses it for but I am curious as to what sellers use it
for. It is unique per item (Item, colour, and condition). It has been around
since Dan put the software together (from an auction house system)
Just curious - if it wasn't there would that be a problem ?
I cam think of a couple of uses but they aren't all that important. Would
you want to track by lot (Cost analysis??)
|
It's an internal function of the BrickLink database. Every lot entered has
to have a unique number which is used as a primary relational key within the
database. Data tables link to all sorts of stuff, and every part entered reads
your user number, part number, color, etc. Almost every item aspect is linked
to other tables, which hold other data. The entirety of BrickLink could not function
without it.
|
|
| Author: | kzinti | | Posted: | Feb 18, 2022 22:45 | | Subject: | Re: Advise or experience you're wiling to share | | Viewed: | 42 times | | Topic: | Shipping | |
| In Shipping, peregrinator writes:
| | In Shipping, kzinti writes:
| | In order to get access to the IOSS entry feature, you have to have a paying level
account. The minimum account level is 50 packages a month, at $9 per month.
|
Pirate Ship is free and has a field in which you can enter the IOSS or HMRC number
|
I believe I'll do a hybrid solution, let Shipstation do domestic shipping,
as it's tied to Paypal and the address information ports directly over, which
so far appears to be free. For International though, I'm examining Pirate
Ship to handle that function. Setup an account, and will run through a practice
label to see what's what.
|
|
| Author: | kzinti | | Posted: | Feb 18, 2022 22:34 | | Subject: | Re: Advise or experience you're wiling to share | | Viewed: | 29 times | | Topic: | Shipping | |
| In Shipping, C0lsanders_ writes:
| | You're being charged? I had seen some people on here mention that, but with
no real proof. Are you certain you are? If so, what do I look for in my account
to see that? I have nothing in mine to say I'm being charged. In fact, my
shipping page has been saying that "UPS is now available with your free account".
Thanks,
Miles (C0lsanders_)
|
In order to get access to the IOSS entry feature, you have to have a paying level
account. The minimum account level is 50 packages a month, at $9 per month.
|
|
| Author: | kzinti | | Posted: | Feb 18, 2022 21:13 | | Subject: | Re: Advise or experience you're wiling to share | | Viewed: | 35 times | | Topic: | Shipping | |
| In Shipping, WildBricks writes:
| | If you go through SS directly you can not only enter this platform's IOSS,
but BO's as well and select the correct 1 for your order.
| | I make sure to put a memo on each international order detailing the convoluted
shipping solution that Shipstation and Paypal have left us with. And since Shipstation
doesn't have an IOSS field, no idea if orders will be double charged VAT
on acceptance. I make sure to include all proper documents with the order, even
on the domestic cycle, I attach the Customs documents.
Good luck!
|
|
Running the numbers:
I sold 214 orders in the past year, at $9 a month basic service level, up to
50 packages a month, that's about $0.51 per order just to have an account.
My number of International orders was 46, or 22 percent of those total orders,
which for those alone comes down to roughly $2.35 each just to maintain an account
for International postage. I'll have to figure out what the US Postal price
difference is printing direct from their site, versus any discount that Shipstation
might provide and see if it's worth the $108 per year for just that singular
IOSS feature.
|
|
|
| Author: | kzinti | | Posted: | Feb 17, 2022 21:29 | | Subject: | Re: Advise or experience you're wiling to share | | Viewed: | 37 times | | Topic: | Shipping | |
| I have had some issues with International shipping.
First, in the US, they ship domestically to postal forwarding centers, which
means you have two tracking numbers assigned to each International package. One
that gets it to the center, the other is the outward facing, international one.
When I note the international one on the order sheet, Buyers ask how come the
order doesn't show it's been shipped several days later. When checking
the domestic tracking number, it shows it's been shipped, and arrived at
the center, but has not yet been re-labeled and sent on, so the international
tracking number doesn't show any movement.
I make sure to put a memo on each international order detailing the convoluted
shipping solution that Shipstation and Paypal have left us with. And since Shipstation
doesn't have an IOSS field, no idea if orders will be double charged VAT
on acceptance. I make sure to include all proper documents with the order, even
on the domestic cycle, I attach the Customs documents.
Good luck!
|
|
| Author: | kzinti | | Posted: | Feb 14, 2022 21:55 | | Subject: | Re: Sellers beware! | | Viewed: | 75 times | | Topic: | Feedback | |
| Welcome to BrickLink! Most Sellers here are small businesses, but they take their
feedback scores very seriously, and by that, I mean their customer service. I
get that issues arise with orders, but communication should always be the first
step. Something not right, expectations not met, communicate. Most Sellers want
to ensure that Buyers have a great experience. Failing that, there are several
avenues a Buyer can take, but it should always be first on the list of solutions,
communicate.
|
|
| Author: | kzinti | | Posted: | Feb 5, 2022 17:19 | | Subject: | Re: Shipstation Watch | | Viewed: | 68 times | | Topic: | Shipping | |
| In Shipping, axaday writes:
| | I have been monitoring the PayPal Shipstation issue now for 8 months. That is
when I first started getting banners that PayPal shipping would be changing.
Little by little, people are switching over. I don’t understand how it can operate
that way. I would have expected one company to have a license until a certain
date when another company takes over. But after 8 months I am still just as
I always was. I got an email once that my changeover was imminent, but it was
not imminent. I saw people say here that you had to go sign up, but I didn’t
sign up because it didn’t seem like it was impressing the people who did. Now
I am reading here of people that are being charged. I know I saw banners on PayPal
saying it would stay free and I didn’t have to do anything. Now I am wondering
if all the people who got charged are people who went and signed up.
Is there anyone here who actually knows the entire story?
|
One day, I logged in and did postage the current way, the next day, I logged
in and there was Shipstation. Banners, emails, and the like received, but since
like last June or July. I thought they had forgot about me, nope. Shipstation:
Do not want.
All International packages go to some clearinghouse where they are properly set
up with their International labels. Which means that you ship it with a US tracking
number and label to them, then they ship it out with an International tracking
number and label to the final destination. Talk about confusing. Customers are
asking why their packages are being delayed so long in getting out to the post.
I have a disclaimer I send to all International Buyers explaining the system,
and how bonkers it is. Worst of all, there is no place in the International papers
online to put the IOSS number for BrickLink, so you can imagine how excited Buyers
are about having to pay twice, and file to get their money back. Just check the
forum.
|
|
| Author: | kzinti | | Posted: | Jan 29, 2022 14:44 | | Subject: | Re: Baseplate 14x20 brown | | Viewed: | 35 times | | Topic: | Catalog Identification | |
| In Catalog Identification, Calzebue writes:
| | Hi there, forgive me if this is not the right place to post this question. I
will move or delete it if I'm wrong.
Someone can tell me in which set there are 14x20 brown baseplates?
Thanks in advance.
Luca
|
No known sets.
|
|
| Author: | kzinti | | Posted: | Jan 28, 2022 19:06 | | Subject: | Re: New rules in Hungary... | | Viewed: | 68 times | | Topic: | Problem Order | |
| In Problem Order, legomalego writes:
| | Any friends in Hungary that can help.
Are there new CDC rules out of Hungary that would cause a seller to back out
of a sale that was quoted on and paid for to Canada?
Thank you
|
I can say from experience that delays into and out of certain countries have
been abysmal due to Covid. Also, US Postal to Australia has cut off all shipping
with the exception of the highest cost Priority Express International, so even
small orders will cost $75 USD to ship. This whole thing is going to get worse
too...
|
|
| Author: | kzinti | | Posted: | Jan 26, 2022 12:12 | | Subject: | Re: Impossible to remove an item from order? | | Viewed: | 60 times | | Topic: | Selling | |
| In Selling, Shintaku writes:
| | I tried after a lot of time that I didn't need this option, to remove an
item from the order.
That was not possible, and no explanation why were given.
Can someone explain me these news?
Thanks
|
Click: https://www.bricklink.com/retractOrderItem.asp
Enter Order Number
Edit order items, change quantity or delete items.
Submit for approval from Buyer
Wait for approval, then proceed to process order normally.
|
| Author: | kzinti | | Posted: | Jan 25, 2022 13:04 | | Subject: | Re: BL collecting sales tax on resale purchases | | Viewed: | 104 times | | Topic: | Selling | |
| Any time a purchase was made on BrickLink by a legitimate reseller, the taxes
paid on the sale should be excluded, or paid back upon request and presentation
of a reseller license. That's all.
|
|
| Author: | kzinti | | Posted: | Jan 24, 2022 20:29 | | Subject: | Shipstation, with a 'T' instead of a 'P'... | | Viewed: | 188 times | | Topic: | Shipping | |
| Sorry for the ramble, it's been a long day. I know things need to be re-imagined,
things need to update, get better, but that's just not the case for much
of Shipstation. Thankfully I only do a few orders a day at my busiest, but still.
Latest shipping label, went through the whole process
of creating the label, charging me for it, then when I go to print... "She's
dead, Jim!". I get a link to the payment, a link to the tracking, and every time
I go to print or load the label itself, Error. Real conducive to business there
folks. Just a poor User Experience to round out a kind of a bummer day. Someone
post me some cartoons, stat! I'm ambling off to watch some mind numbing Netflix
show. I'll figure out sometime later whether I have to switch to Pirateship,
void the label, shortsell Shipstation to the point that all the hip kids want
to get in on the action and it folds overnight, or simply quit, or possibly all
of the above. For now, I'm off to Netflix and chill. Goodnight all!
|
|
| Author: | kzinti | | Posted: | Jan 15, 2022 20:11 | | Subject: | Re: First Class Tracking | | Viewed: | 53 times | | Topic: | Shipping | |
| In Shipping, siddarth writes:
| | I saw the following on a seller's splash page...
"Standard first-class shipping does not come with tracking or insurance."
True about insurance but besides sticker sheets, what could someone be selling
that doesn't fall under first class package service which includes tracking?
|
Sadly, First Class Package Tracking for International items only goes as far
as the recipient's port of entry. Once delivered in Country, the USPS couldn't
give a rat's behind, and can't even be bothered to look it up. Half the
time, that in Country tracking is worse than USPS, and rarely gets updated, even
upon delivery. I know there are exceptions, but in the past 6 months, virtually
every late delivery issue for International orders has revolved simply around
trying to keep Buyers calm about delivery, because some places are taking 3-4
months to deliver a simple package. Pay more, get less.
|
|
| Author: | kzinti | | Posted: | Jan 15, 2022 19:12 | | Subject: | Re: ShipStation Address Validation | | Viewed: | 34 times | | Topic: | Shipping | |
| In Shipping, chetzler writes:
| | Just got switched over to this garbage.
I've created 10 labels so far. On the last 8, ShipStation forces me to accept
or reject an address update (which is merely the same address but in all-CAPS).
Regardless of whether or not I accept the update it then immediately says the
address is invalid. The only I way I can get it to accept the address is to
click the edit button, then make ABOLUTELY NO changes and save it.
ShipStation's customer service is of absolutely no help. Has anyone else
experienced this particular problem?
All of the other extra clicks and loses of functionality were bad enough, but
this one is leaving me pulling my hair out. I'm starting to dread every
new order because I know it's going to be a fight just to get the label printed.
PirateShip may soon be getting another customer...
|
Have not seen this yet, but the package dimensions are a pain in the tuckus for
padded mailers. Tried setting them up as defaults, but they want other things
that I don't want to put in, and it won't accept them without it. Just
a simple, 'Is it smaller than 12x12x12?' would suffice.
|
|
| Author: | kzinti | | Posted: | Jan 15, 2022 19:09 | | Subject: | Re: Cost calculations (for part outs) | | Viewed: | 110 times | | Topic: | Selling | |
| In Selling, Yellow.Brick writes:
| | When I originally uploaded the first batch of ~100,000 pieces I didn't care
much about inputting my costs because I knew what I spent and that was my target
break even point.
... I always forget about taxes.
So moving forward I want to enter those fields in BS and as far as I can tell
there are at least two ways to do this:
1: Divide the amount spent by the total number of parts. This is imprecise though
because a 1x1 plate shouldn't have the same cost as, say, a minifigure.
It can get a price in but it means I'll pay higher taxes on minifig sales.
2: Normalize the prices by working from the part out values. Here I would do
the mass pricing for the set in BrickStore, then calculate that piece's percentage
in to that total price, then multiply that percentage by the original purchase
price.
EXAMPLES
1: Set price plus tax, $107
Total pieces 994
107 ÷ 994 = $0.107
So a $9.00 minifig from this set would have ~$8.89 of taxable profit. (Booooo
Mr. Taxman)
----
2: The same parted out set is priced at $331.60.
$9.00 Minifigure accounts for 2.7% of the part out price.
$107 x 2.7% = $2.89
This drops the taxable income to $6.11. (Still; Boooo Mr. Taxman)
----
Personally I prefer method #2, but it's cumbersome, requires excel, and apparently
BS doesn't like to open XML files I save.
Is there a work around for this or just do it manually?
And/Or is there another method I'm overlooking?
|
I take cost of the set as the basis, part out set into Brickstore, then take
total cost of current market value, divide that by cost of set, and that gives
you the percentage to multiply Brickstore prices by to get their weighted actual
cost by current market value.
Example: If a set costs $100, parted out into Brickstore shows all parts at 6
mos avg total value of $180, divide $100 cost by $180 value, and you get .556,
or 55.6%. Bulk multiply all parts values in Brickstore by a decrease of 55.6%,
and you'll have your actual weighted cost by current market value.
|
|
| Author: | kzinti | | Posted: | Jan 12, 2022 18:17 | | Subject: | Re: What Would You Do Different? | | Viewed: | 58 times | | Topic: | Announce | |
| In Announce, StickyBrickit writes:
| | Just a thought experiment for those of you who run a store. If you could go back
in time to when you started selling Lego, what's the one thing you'd
do differently?
For me it would be not buying mixed-up bulk sets to rebuild and sell as used
complete sets. I didn't realise just HOW MUCH TIME it takes to check each
part, find / order replacements, list, store, package and post each one. Return
on investment for most sets is so poor if they come in mixed-up bulk lots that
even if the Lego was given to me for FREE I still don't think it would be
worth the time in most cases (unless the sets are rare / expensive!). Deffo not
worth it for City sets and similar though...
|
I'd have invested $50k in bulk brick purchases (instead of only $3k) from
the guy I met who had the scrap contract with the Mexican Lego manufacturing
facility. That stuff was pounds and pounds of great bulk parts, with thousands
of the same parts, but almost all of it worth big money. Remember the rare LBG
6.6L bars and 1x1 DBG cones without ridge from the 10179 sets? I had thousands
of them!
|
|
| Author: | kzinti | | Posted: | Jan 9, 2022 15:07 | | Subject: | Re: 1x4 brick help (from set 1658? ) | | Viewed: | 48 times | | Topic: | Catalog | |
| In Catalog, Legomanijak91 writes:
| | Can anybody tell me which part is this? I assume it is from some old Ferry (maybe
1658?) set but I can't find it in catalog. This is sticker not decoration
on the brick.
And how much does it worth?
Thank you!
Dusan
|
Looks like maybe a misprint of
|
|
| Author: | kzinti | | Posted: | Jan 6, 2022 19:57 | | Subject: | Re: "squishing" issue with packages | | Viewed: | 47 times | | Topic: | Shipping | |
| In Shipping, psusaxman2000 writes:
| | In Shipping, kzinti writes:
| | Problem comes when using Large Envelope rate versus Package rate. Expect all
Large Envelope rated goods to be machined.
|
Bubble mailers don't use envelope rates though. They still use First Class
rates just like you do for boxes.
It really is personal preference I think, but the agreed consensus is that mailing
it a general envelope is a no no.
|
Large Flats is a class within First Class Postage rate that allowed larger envelopes
and padded mailers, anything up to I believe it was #5 padded mailers and up
to 1/2 inch thick. So, a #00 padded mailer shipping a dozen 1x10 bricks would
work. Then they started machining everything, and all that went out the window.
Now, you are only supposed to ship goods by First Class Package rate.
|
|
| Author: | kzinti | | Posted: | Jan 6, 2022 17:16 | | Subject: | Re: "squishing" issue with packages | | Viewed: | 38 times | | Topic: | Shipping | |
| Problem comes when using Large Envelope rate versus Package rate. Expect all
Large Envelope rated goods to be machined.
|
|
| Author: | kzinti | | Posted: | Jan 6, 2022 09:33 | | Subject: | Re: "squishing" issue with packages | | Viewed: | 50 times | | Topic: | Shipping | |
| In Shipping, cosmicray writes:
| | How much void space was there between the box and the set ?
What did you fill the void space with ?
Nita Rae
|
The outer box was maybe an inch larger than the contents overall. The entire
box was filled with 21102 sets, and the void was packed firmly with bubble wrap.
This was someone throwing it, kicking it, or otherwise manhandling it in transit.
Weight was only like 11 pounds overall, so it wasn't exactly a brick of lead
either. Solid, yes. It took some brute force to make this damage occur. Currently
arguing with the US Postal service over insurance coverage, but that's like
arguing with my mother in law, and she's been dead for over a decade.
Having said all of this, I invoiced an order with an oversized box, and the Buyer
complained of the high postal prices. I know, right? I read about the postal
rate changes coming up Monday, so I re-ran the same package info, but set for
shipment after changes. Price dropped a good $7-$10 depending on Service Level.
Needless to say, I explained how the Buyer could save money by just waiting to
ship until next week. Who knew?
|
|
| Author: | kzinti | | Posted: | Jan 5, 2022 22:19 | | Subject: | Re: "squishing" issue with packages | | Viewed: | 70 times | | Topic: | Shipping | |
| In Shipping, kzinti writes:
| | In Shipping, drskyscraperx4 writes:
| | Hello!
I got a message from a buyer today saying that their package was "squished" by
shipping machines and the part (a lego head) they ordered must have fallen out.
I'm giving them a full refund, but I'm wondering if it's me or
USPS that's at fault here, and if USPS is, if there's any way to get
a refund from them (I didn't insure it since it was just $6 total, but if
their equipment was responsible, that's on them, right?). I shipped via USPS
first class "large envelope", since my package was between 1/4" and 3/4" thick.
|
This was why US Postal rules were changed, most significantly on International,
that any type of goods of value, had to be shipped package rate. They got tired
of finding minifigures in their sorting machines. Allegedly. Seriously though,
I have had a couple flat envelopes go through the sorting machine and end up
looking like (insert political party after a bad election here).
|
Though, I will add that even shipping items as packages doesn't mean the
US Postal service will not try and fubar your package, as evidenced by one of
my latest shipments, see photos (courtesy of Buyer).
|
|
|
| Author: | kzinti | | Posted: | Jan 5, 2022 22:15 | | Subject: | Re: "squishing" issue with packages | | Viewed: | 64 times | | Topic: | Shipping | |
| In Shipping, drskyscraperx4 writes:
| | Hello!
I got a message from a buyer today saying that their package was "squished" by
shipping machines and the part (a lego head) they ordered must have fallen out.
I'm giving them a full refund, but I'm wondering if it's me or
USPS that's at fault here, and if USPS is, if there's any way to get
a refund from them (I didn't insure it since it was just $6 total, but if
their equipment was responsible, that's on them, right?). I shipped via USPS
first class "large envelope", since my package was between 1/4" and 3/4" thick.
|
This was why US Postal rules were changed, most significantly on International,
that any type of goods of value, had to be shipped package rate. They got tired
of finding minifigures in their sorting machines. Allegedly. Seriously though,
I have had a couple flat envelopes go through the sorting machine and end up
looking like (insert political party after a bad election here).
|
|
| Author: | kzinti | | Posted: | Jan 4, 2022 18:14 | | Subject: | Re: New IRS Reporting Req's for 2022 | | Viewed: | 93 times | | Topic: | Selling | |
| In Selling, ZSchoonover writes:
The IRS won't go after four people for Trillions in taxes, they'll go
after four Billion for $1,000 each in taxes.
|
| Author: | kzinti | | Posted: | Jan 3, 2022 17:26 | | Subject: | Re: Accept missing parts? | | Viewed: | 48 times | | Topic: | Buying | |
| | Same! Communication is King! |
| Author: | kzinti | | Posted: | Dec 31, 2021 12:29 | | Subject: | Re: What can we do to remove NSS? | | Viewed: | 61 times | | Topic: | Problem Order | |
| In Problem Order, zorbanj writes:
| | This should take care of the NSS, but the seller will automatically lose the
inevitable PayPal claim. PayPal and untracked shipping are fundamentally incompatible.
In Problem Order, kzinti writes:
| |
If you have a receipt from purchasing shipping, or a photo of the label, respond
to NSS with that information. You have indeed shipped it, but it has not arrived
yet. NSS deals with non-shipment. If you have proof, present it, tracking or
not, and if you have copies of the emails with the Buyer where they agree to
take the responsibility for lost package, include copies of that as well.
|
|
Agreed, however the OP stated they wanted to deal with the NSS issue.
|
|
| Author: | kzinti | | Posted: | Dec 30, 2021 17:56 | | Subject: | Re: What can we do to remove NSS? | | Viewed: | 60 times | | Topic: | Problem Order | |
| In Problem Order, Friend.bricks writes:
| | Hi,
We wish to kindly ask for help with NSS. Buyer placed an order with us and asked
for cheapest shipping. We replied that it would have no tracking and no insurance
in that case. As he accepted that and paid his invoice, we shipped his order
without tracking and insurance - as he ask for. Several days ago, he contacted
us that he still did not get his order. We very politely explained that there
is not much we can do right now – maybe there is only delay with shipment (Christmas
time) and if by chance order would be returned to us we will inform him. We also
asked him if there is anything else, we could do for him. As he still did not
get his order after few next days he issued NSS and he is saying that he has
no proof no reason to believe we shipped his order and even if we shipped it
and if it is lost, it is our fault and we are responsible for it.
In our store terms and conditions is written that if order is not insured we
are not responsible for damaged or lost shipment. Isn’t it so that, if buyer
requires shipping without tracking and insurance and if we have in our store
terms and conditions written that we are not responsible for lost or damaged
shipments if they are not insured, so if he place an order he agrees with our
terms and conditions and he is accepting that risk of damaged or lost shipment
is on his shoulders?
We shipped over 2000 orders in last 10 years and even 30-50% of them were send
without tracking and insurance we did not have such a problem in the past.
Is there anything we can do to protect ourselves? Buyer paid via Paypal. We are
getting suspicious whether the buyer did not plan this. What if he already got
his order, he is saying that he do not have it and wish to get refund. We will
never get any proof if he got it or not. From buyers 24 orders he already has
1 NPB with negative feedback.
Please what can we do? Many thanks for your advices and support.
Best wishes,
Friend
Friend.bricks
|
If you have a receipt from purchasing shipping, or a photo of the label, respond
to NSS with that information. You have indeed shipped it, but it has not arrived
yet. NSS deals with non-shipment. If you have proof, present it, tracking or
not, and if you have copies of the emails with the Buyer where they agree to
take the responsibility for lost package, include copies of that as well.
|
|
| Author: | kzinti | | Posted: | Dec 15, 2021 21:22 | | Subject: | Re: BrickLink Designer Program Nov 2021 | | Viewed: | 63 times | | Topic: | Designer Program | |
| In Designer Program, Poncke writes:
| | Hi ,
Congrats! The set(s) you pre-ordered from the BrickLink Designer Program have
been crowdfunded.
Now your sets go off to production. Yours are expected to ship in August 2022.
Creating awesome new sets takes some work, but we're sure it'll be worth
the wait.
You can visit LEGO.com for more info about your order(s).
----------------------------
I've ordered the Venetian Houses and the Retro Bowling Alley.
Excited that they go to production, but have to wait 9 months to actually have
them  LOL
What have you ordered and how will you get through the 9 month wait?
|
Laughing ever so heartily because outside of BrickLink, on a whim, I bought a
John Deere tracked loader at some online auction for $1,500. Didn't know
if it would start, run, or anything (it did!). Oh, it was also located in the
middle of a field in Central Wisconsin 1,200 miles away. This was just before
Thanksgiving 2020 and I still haven't 'received' it, technically.
LOL Maybe this Spring...
Sidenote: After doing some research on the loader, I found out it might have
facilitated the death of the operator while in operation. Working to confirm
or reject that information. If true, I basically bought the Carrie of dozers.
Auction photos located at: thelittlestdozer.wordpress.com
|
|
| Author: | kzinti | | Posted: | Dec 11, 2021 10:03 | | Subject: | Re: What happens next | | Viewed: | 94 times | | Topic: | General | |
| Architecture is everything, so rebuilding a house on a crappy foundation only
results in more issues down the road. The site needs a complete rebuild from
the bottom up, and if the core system is built out correctly, the subs can be
handled Agile style for quicker results.
|
|
| Author: | kzinti | | Posted: | Nov 24, 2021 19:31 | | Subject: | Re: Move Death Star 10188-1 to UCS | | Viewed: | 47 times | | Topic: | Catalog Requests | |
| In Catalog Requests, 1977_mauro writes:
| | Hi Admins,
please move this set:
to Ultimate Collection Series.
I can explain why we should do that. In the past it was already included as a
UCS set but was removed due to my request, as at this time 10188 was NOT listed
as UCS in BrickSet UCS list or other UCS lists on other pages.
You can see here the removal from UCS list:
https://www.bricklink.com/catalogReqList.asp?itemID=78848
When you now do the reasearch again, you will see that all UCS lists included
this set as a UCS set. For that reason we should reject my old request and put
it again to the UCS list.
I do not want to start the debate what UCS list means as there is no clear declaration
to that but for this set it is clear as we are the unique catalog that does not
include this set into the UCS list.
Thanks
Mauro
|
Mom's voice: And if everyone else blew up the Death Star, would you?
|
|
| Author: | kzinti | | Posted: | Nov 23, 2021 13:11 | | Subject: | Re: RARE SAMSONITE FROM '66 & '67 NOW ON SALE!!! | | Viewed: | 73 times | | Topic: | Sales | |
| In Sales, legoman77 writes:
| | In Sales, GandABricks writes:
| | Our Samsonite LEGO Sets are now 50% off in our store! Grab a piece of LEGO history with these amazing little sets from the late 1960's! We are the only store on BrickLink to have these vintage sets for sale, and finding them in complete and 'sealed' condition is extremely hard to do, and the price reflects that. Combined with our FREE SHIPPING UNTIL THE END OF NOVEMBER sale, this is the time to buy! These sets will be shipped via insured, signature required, priority mail through the USPS at NO CHARGE to you! Grab them before they're gone!
-The G & A Bricks Team
G & A Bricks
New Jersey, USA
|
Hate to be the turd in your punch bowl, these are not all that rare. Your selling
price is about $2450 or $1950 too much. I had around 10 of each and half were
sealed.
John P
|
I still have most of that stuff packed away, waiting for me to build the new
office someday, with lots of display shelves in there.
|
|
| Author: | kzinti | | Posted: | Nov 22, 2021 19:56 | | Subject: | Re: Lost packages: is this coincidence or... ??? | | Viewed: | 70 times | | Topic: | Buying | |
| In Buying, Leftoverbricks writes:
| | Over the past four months (July-October) I placed 48 orders from which 10 outside
my own country. From those 10 orders, 2 orders were lost in the mail. That is
20% of orders lost!
Both had tracking, both last scans were somewhere at the customs in Amsterdam,
then nothing after that.
One was from Thailand, the other one from Germany (which shouldn't have make
it to the customs anyway since Germany is EU).
The sellers and I did everything possible so far to connect with the shipping
companies and Postnl, but to no avail. (I like to emphasize that I had no problems
with the sellers involved in the transactions, they were great!)
Packages get lost every time but 20% as in my case is exceptional.
It's getting stranger however.
Both orders were for VERY VERY VERY rare parts. Parts that seldom appear in a
shop because they were only in one set.
To prove this I include two screenshots from the price guide which show the rareness
of the parts I've ordered. The blue dot is me. As you can see the parts are
indeed very rare and pricey. None of the two are available in any shop in the
world.
I'm not paranoid (at least I hope I'm not) but the very coincidence of
ordering two very rare parts on BL that both were lost at Amsterdam customs makes
me think that there's more going on here.
Martin
|
Postal service everywhere has suffered. I've had orders taking 3-4 months
to arrive, so please be patient with your Sellers. It's bonkers everywhere.
|
|
| Author: | kzinti | | Posted: | Nov 18, 2021 19:22 | | Subject: | Re: Shipping | | Viewed: | 24 times | | Topic: | Help | |
| In Help, nikitasam writes:
| | A couple of my orders abroad were returned, how can I send them, what did I do
wrong?
|
If they went to Italy, Australia, or several other Countries, their postal
services are just overloaded. Some are not accepting anything other than Priority
Express shipments, like Australia. You will need to go to the USPS website to
find if there is a service bulletin for where you are sending them. After that,
you'll have more information to go on.
|
|
| Author: | kzinti | | Posted: | Nov 15, 2021 22:25 | | Subject: | Re: How long would you wait | | Viewed: | 57 times | | Topic: | Selling | |
| In Selling, CSC writes:
| | To cancel an order someone placed in your store?
I have an order where the buyer needed to wait for shipping cost. I sent the
invoice and contacted the buyer, but they have not paid yet.
So how long would you wait until cancelling the order?
|
If I get no response, I usually try an external email, or BrickLink message.
After that, start the NPB process.
|
| Author: | kzinti | | Posted: | Nov 15, 2021 19:31 | | Subject: | Re: Australia first class mail suspended?? | | Viewed: | 43 times | | Topic: | Shipping | |
| In Shipping, BrickAndStone writes:
| | Hey sellers, My usps is stating that shipping to Australia first class mail is
suspended . Is this so ?
|
And Priority was suspended as well, leaving only Top tier shipping option Priority
Express. Have had several cancellations from Australian shoppers in the last
few months due to this. Yay postal service!
|
|
| Author: | kzinti | | Posted: | Nov 15, 2021 19:29 | | Subject: | Re: SHIPSTATION | | Viewed: | 55 times | | Topic: | General | |
| In General, pitz8008 writes:
| | Anyone else having a problem with trying to print labels from paypal using shipstation?
It keeps saying there's an error processing my payment and to try again later.
No clue why paypal had to switch to shipstation.
|
Still on the old system with paypal here, but did notice that International postage
payments must be by credit card or other, and it will not allow balance payments.
Very odd indeed.
|
|
| Author: | kzinti | | Posted: | Nov 15, 2021 11:17 | | Subject: | Re: Handling non-LEGO bricks in bulk purchases | | Viewed: | 40 times | | Topic: | General | |
| In General, V_JAMS writes:
| | We usually sort all the non-Lego out into another box and donate that to a local
charity. I would make sure nothing is non-Lego though when you list, so be diligent.
In General, ventusignis writes:
| | I purchased several pounds of LEGO from someone in bulk off of craigslist. I've
gone through about 1,600 bricks so far and found some (20-30 so far) Tyco and
Megabloks mixed in.
First off, is trying to inventory all 25 pounds of bulk lego I bought a pointless
exercise? Also how strongly should I filter out non LEGO bricks when going through
it? I am not planning on reselling anything. I've given up on precisely differentiating
colors already (light gray or bluish light gray? Is this old brick a shade of
nougat? Is it a faded yellow?)
I did notice that Tyco plates are 1/2 brick tall, not 1/3 brick tall which is
interesting
|
|
Same on both.
|
|
| Author: | kzinti | | Posted: | Nov 9, 2021 14:54 | | Subject: | Re: Feedback Etiquette and Retaliation | | Viewed: | 52 times | | Topic: | Help | |
| In Help, SailorMan20 writes:
| | I recently received a package that I ordered from Italy (I'm in the US).
It took over two months to arrive. This is not my first international package,
but everything else I've ordered has arrived much quicker (usually no more
than 2-3 weeks). When I gave feedback on the seller, I honestly said that the
product was in good condition, but I gave it a negative feedback because of the
long time.
Now, the seller has messaged me and told me to remove the feedback because it
wasn't their fault, but that of the postal service. They threatened to give
me a bad feedback in retaliation and have now done so. Now, maybe they were
right and that long postal delays are not usually cause for poor feedback. If
that is the consensus, I'm happy to modify, though I still think people should
know if their packages will take 60+ days to arrive. But retaliatory feedback
seems out of line. Is this normal? If not, is there anything to do, or just
ignore it?
|
This feels like one of those Reddit: AITA forums. ESH! A negative for slow shipping?
Bad form. I can see if it was slow to go from the Seller to the postal service,
but seriously? You are dinging the Seller for problems outside of their control?
Not to mention Italy's postal service is a worse joke than the US Postal
Service. Retaliatory feedback is also not cool, do not condone that either. Communication
is king.
|
|
| Author: | kzinti | | Posted: | Nov 5, 2021 22:41 | | Subject: | Re: USPS delaying tracking info? | | Viewed: | 42 times | | Topic: | Shipping | |
| In Shipping, Yellow.Brick writes:
| | I've seen this happen a lot while shipping from home where the tracking number
doesn't update until the following day on USPS.com, but are the tracking
numbers that start with LZ any different?
I've got an international shipment that was picked up yesterday and on the
website it still just says "label created".
|
USPS sucks. That's all I have to add. They suck.
|
|
| Author: | kzinti | | Posted: | Nov 4, 2021 14:38 | | Subject: | Re: Pricing very rare items | | Viewed: | 51 times | | Topic: | Selling | |
| In Selling, yorbrick writes:
| | In Selling, kzinti writes:
| | In Selling, cosmicray writes:
| | In Selling, kzinti writes:
| | My house is like that warehouse in Indiana Jones. You never know what you are
going to find.
|
There is a 12-step program for that. The first step is admitting you're addicted.
Nita Rae
|
I think the 8,000+ pounds of bulk bricks in the back stockroom might mean something
too. LOL
|
Blimey. You could fall in that and never be seen again.
|
Swimming around like Scrooge McDuck.
|
|
| Author: | kzinti | | Posted: | Nov 4, 2021 14:37 | | Subject: | Re: How we view things... | | Viewed: | 52 times | | Topic: | Catalog | |
| In Catalog, popsicle writes:
| | At what point, is it a build or sub-set and not a minifigure?
To use one example: this minifig-categorized build, is composed of common
parts, none specific-to or unique (print or otherwise) that distinguish it as
a minifigure. Yet when this collection of 32 parts are bundled for sale, it’s
considered a unique minifigure within the catalog?
Is the rationale for the established guidance in this instance, that the build
is marketed/presented from LEGO (within a set) as a minifgure or character representation?
Just curious
|
I see that they finally added the characters in
as minifigures. I recall having to sell them as Incomplete Sets for each one
when the set first came out.
|
|
| Author: | kzinti | | Posted: | Nov 3, 2021 19:19 | | Subject: | Re: Need advice on lost international package | | Viewed: | 39 times | | Topic: | Shipping | |
| In Shipping, WildBricks writes:
| | I have an order that was shipped in August to Quintana Roo, Mexico. It departed
Mexico City on Aug 18 and hasn't been seen since.
USPS says this about international packages:
"Inquiries cannot be processed online for ordinary parcels sent without Registered
Mail service."
Has anyone else had any experience with this and if so what do you guys advise?
Does that sentence mean that they will begin a search if I go to an office or
that they won't initiate a search at all?
At this point the buyer is requesting a refund which I'm inclined to give.
Also, has anyone blocked specific countries because of unreliable in country
delivery?
|
US Postal is crapola. They used to locate stuck items, now they won't even
bother to return a call if it's not the top tier (expensive) method of shipping.
Have had International items get stuck in foreign countries for MONTHS, before
finally breaking free and getting to Buyers. I would urge patience with your
Buyers, and be sure to communicate with them every week or two, even if there
is no update. Also, have them contact their Customs Office regularly, just to
be certain it's not sitting around there either. Best of luck! I recently
had one package to Italy, that got held up for near four months, get delivered.
Buyer lost patience, and filed a Paypal claim, package arrived just before claim
deadline.
|
|
| Author: | kzinti | | Posted: | Nov 2, 2021 17:24 | | Subject: | Re: Pricing very rare items | | Viewed: | 63 times | | Topic: | Selling | |
| In Selling, cosmicray writes:
| | In Selling, kzinti writes:
| | My house is like that warehouse in Indiana Jones. You never know what you are
going to find.
|
There is a 12-step program for that. The first step is admitting you're addicted.
Nita Rae
|
I think the 8,000+ pounds of bulk bricks in the back stockroom might mean something
too. LOL
|
|
| Author: | kzinti | | Posted: | Nov 1, 2021 21:59 | | Subject: | Re: Fakes stamped with LEGO? | | Viewed: | 60 times | | Topic: | LEGO products | |
| In LEGO, LifeInPlastic writes:
| | In a recent bulk lot, I found about a dozen or so of these slopes with messed
up stud logos (see pic, ones on the right are the parts in question, left one
is standard). They are identical in mould, weight and colour as the one of the
left, but the stud logos are upside down and/or crooked. Are they fakes?
|
Don't recall who told me about this kind of thing, but back in the day, they'd
do work on the molds and they wouldn't get the alignment 100% straight, or
even close. Now, things are much tighter on tolerances, quality, except for the
whole brittle blue, dark red, and reddish brown debacles...
|
|
| Author: | kzinti | | Posted: | Nov 1, 2021 18:56 | | Subject: | Re: Pricing very rare items | | Viewed: | 80 times | | Topic: | Selling | |
| In Selling, tonnic writes:
| | In Selling, kzinti writes:
| | In Selling, magicalbricks24 writes:
| | Sellers of BL, I wanted to get your opinion on what I should be listing these
rare parts for. I have two Tager and one Aquart. The one isn’t in perfect condition
but definitely not horrible. I am thinking of selling them as parts since most
of the parts aren’t for sale at all and they aren’t fully completed sets. I will
link the sets and include a photo below. Thanks in advance!
|
Looks like I need to dig out the Galidor totes... LOL
|
And when you find them price them some or substantial lower, both haven’t been
sold in the last 6 months.
Price is high, demand is low I guess.
|
But there might be that ONE person out there... LOL
|
|
| Author: | kzinti | | Posted: | Nov 1, 2021 18:56 | | Subject: | Re: Pricing very rare items | | Viewed: | 59 times | | Topic: | Selling | |
| In Selling, Stuart9 writes:
| | I rarely come across Galidor, don’t know why.
In Selling, kzinti writes:
| | In Selling, magicalbricks24 writes:
| | Sellers of BL, I wanted to get your opinion on what I should be listing these
rare parts for. I have two Tager and one Aquart. The one isn’t in perfect condition
but definitely not horrible. I am thinking of selling them as parts since most
of the parts aren’t for sale at all and they aren’t fully completed sets. I will
link the sets and include a photo below. Thanks in advance!
|
Looks like I need to dig out the Galidor totes... LOL
|
|
My house is like that warehouse in Indiana Jones. You never know what you are
going to find. Think I ran across one of these a few nights ago looking, of course,
for something else.
|
|
| Author: | kzinti | | Posted: | Nov 1, 2021 18:30 | | Subject: | Re: Pricing very rare items | | Viewed: | 75 times | | Topic: | Selling | |
| In Selling, magicalbricks24 writes:
| | Sellers of BL, I wanted to get your opinion on what I should be listing these
rare parts for. I have two Tager and one Aquart. The one isn’t in perfect condition
but definitely not horrible. I am thinking of selling them as parts since most
of the parts aren’t for sale at all and they aren’t fully completed sets. I will
link the sets and include a photo below. Thanks in advance!
|
Looks like I need to dig out the Galidor totes... LOL
|
|
| Author: | kzinti | | Posted: | Oct 27, 2021 21:19 | | Subject: | Re: Estimated wait time for International order? | | Viewed: | 32 times | | Topic: | Problem Order | |
| In Problem Order, SailorMan20 writes:
| | I placed an international order on Sept 1st and still have not received it. The
seller was located in Italy and I am in the US. The seller has not responded
for several weeks. At what point should I pursue buyer protection? And how do
I do that?
|
Oh, Italy. Ugh. If it's shipped, could take months to get it. If you've
messaged the Seller and had no response, AND they have not sent you a tracking
number for your order, then open a Non-Shipping Seller (NSS) alert for them.
If they have sent you a tracking number, or it's been filled in on your
order page, that's about the best they can do. Italy post is... It's
like a really nasty ex. You want to talk crap on them, but you still might have
to deal with them some day, so... Yeah. My last package to Italy took over three
months to clear their postal system and be delivered. I can only imagine it's
the same or worse going out of the Country. Good luck!
|
|
| Author: | kzinti | | Posted: | Oct 27, 2021 14:21 | | Subject: | Re: I've been trying to contact a seller... | | Viewed: | 53 times | | Topic: | Help | |
| In Help, Wynters387 writes:
| | I'm trying to look into an issue with a recent purchase. It seems to be stuck
in transit last update from the 20th. I purchased the item on the 14th. Illinois
to Ohio would be the delivery route. When trying to reach out to the seller the
email system brings me to a use "contacts name" screen, I fill that out and click
okay only to have to bring me back to write the email again... and it just does
this again and again. I can't seem to send the email to the seller.
Was wondering why this is and if it's a bug or something fishy. Thank you
for your help.
|
Yeah, there's a lot of issues with the Illinois bulk mail centers from what
I've heard here and other forums. Well, problems with US Postal overall,
but worse in Illinois. Best to contact via BrickLink. On your order screen, at
the bottom, you'll see a link to click to send a note to the Seller. That
way, all correspondence is kept tied to the order as well.
|
|
| Author: | kzinti | | Posted: | Oct 27, 2021 11:20 | | Subject: | Re: Address mismatch | | Viewed: | 25 times | | Topic: | Shipping | |
| In Shipping, 7alyson7 writes:
| | Does anyone know the Bricklink policy when a buyer's Bricklink address doesn't
match their PayPal address? I have run into this, and tried to contact the buyer
to ask which to use. The buyer hasn't responded. Thanks for any help!
|
Don't believe BrickLink has a direct policy on that. When it happens to me,
I send a message to the Buyer, and wait for a response. No response, no shipment.
I need it in writing of some sort if they are asking me to deviate from the Paypal
address, or to confirm that the Paypal address is correct. So many people move
and forget to update their Paypal addresses.
|
|
| Author: | kzinti | | Posted: | Oct 26, 2021 11:20 | | Subject: | Re: Grand Emporium | | Viewed: | 67 times | | Topic: | LEGO products | |
| In LEGO, michaeljp64 writes:
| | i am looking at buying the Grand Emporium
is it cheaper to buy the set or buy the parts
|
Either way, I'd offer a warning about the fact that the US Postal Service
has halted First Class and Priority package services, leaving only the top tier,
expensive Priority Express shipping as the only option for package service to
Australia, so be sure to limit your shopping to stores that can offer cheaper
delivery options.
|
| Author: | kzinti | | Posted: | Oct 26, 2021 11:17 | | Subject: | Re: US to Australia shipping | | Viewed: | 31 times | | Topic: | Shipping | |
| In Shipping, C0lsanders_ writes:
| | I heard a few weeks ago about shipping issues to Australia. Something like packages
being returned with no reason, and that the Express was the only stuff getting
thru. Anybody on here have any input on that, true/false, or anything?
Thanks,
Miles (C0lsanders_)
|
True
|
|
| Author: | kzinti | | Posted: | Oct 24, 2021 18:16 | | Subject: | Re: Lost Order? | | Viewed: | 38 times | | Topic: | Shipping | |
| In Shipping, anort23 writes:
| | Hi!
I submitted an order on August 7th from Germany to US. I still have not received
the order. Seller believes it is lost and says it was shipped. I have no reason
to not believe seller, took a while to get ahold of him but seems above board.
What are the normal expectations/actions in a situation like this?
Thanks!
|
With the current state of the Postal System worldwide, I'd urge patience.
Had an order to Italy that was sent in July, finally got to it's destination,
all these months later.
|
|
| Author: | kzinti | | Posted: | Oct 24, 2021 15:48 | | Subject: | Question | | Viewed: | 108 times | | Topic: | Catalog Requests | | For: | Catalog Associate | | Status: | Completed | |
|
* | | 10133-1 (Inv) Burlington Northern Santa Fe (BNSF) GP-38 Locomotive
400 Parts, 2 Minifigures, 2004
Sets: Train: 9V |
Looking at this set photo, it shows number stickers not included
on the set's main sticker sheet. Is there actually a sticker sheet that was
printed with the 1013 number set in distribution, or only the 2256 number set?
If so, we may want to replace the main set photo with one that depicts the 2256
number set.
|
|
| Author: | kzinti | | Posted: | Oct 24, 2021 13:54 | | Subject: | Re: Bulk bricks to dispose of | | Viewed: | 53 times | | Topic: | General | |
| In General, dpc1971 writes:
| | Over the years I brought lots of bricks for a specific project. I spent easily
£500 on parts and and £300 on postage at the time. The bricks made a varied range
of lego gritters and ploughs.
I built 2 last year as a commission and they cost £50 each to make.
I don't need many of them now but it means I have hundreds to thousands of
parts (plenty of spares) that I don't need. I don't really want to start
selling them brick by brick, nor am I able to sell them as a complete model work
would not permit me to.
Any ideas.
|
Maybe compile the parts in a list, then see if a Seller would be interested in
a trade for something in their store, and take the parts as payment.
|
|
| Author: | kzinti | | Posted: | Oct 23, 2021 20:19 | | Subject: | Re: Licensing retired pieces | | Viewed: | 54 times | | Topic: | LEGO products | |
| In LEGO, Lune writes:
| | Hello, fellas
I'm in the process of rebuilding old legos I got as a child. In building
those I ran into a problem I assume must be usual for such cases: many pieces
from those times are missing, broken, lost their grip, lost their stickers, raised
baseplates cracking, etc.
Now, of course, one can just buy parts here, and that's fine, but eventually
some pieces are gonna run out for good. For instance, there's only one right
door (30074) available for that big black truck (5571) right now.
I was thinking if it ever occurred to LEGO licensing the production of retired
parts, cloth parts, and baseplates to someone else. Perhaps even with enhancements
(thicker baseplates, reinforcement points, connections below). Pretty much as
it happens with car parts for classic models.
In the later case (raised baseplates) I read they actually did have a 3rd party
doing the raised baseplates at some point, so it doesn't strike me as impossible.
|
Can also looks for stickered versions, of which this part has several on sale.
|
|
| Author: | kzinti | | Posted: | Oct 22, 2021 14:12 | | Subject: | Re: 5006890-1 Rebuildable Flying Car: thoughts? | | Viewed: | 47 times | | Topic: | New Sets | |
| Warehouse dude at Lego: Hey Bob! We got any use for these hundred totes of oddball
stuff?
|
| Author: | kzinti | | Posted: | Oct 16, 2021 13:53 | | Subject: | Re: 2 weeks still part not arrived | | Viewed: | 65 times | | Topic: | Help | |
| In Help, zumaidi writes:
| | Hi
Seller said already shipped on 1st Oct 2021.
Today, 16 Oct, part still not arrived.
Sent 2 emails to seller to ask for tracking code. but no response yet.
Distance is only 350KM ( although 2 different countries)
So, how ?
Thanks.
|
Postal systems are going from bad to worse in every country. Prices keep going
up, service quality goes down. I would urge patience. Recently sent a package
from USA to Italy, took almost four months to arrive. Tracking showed two weeks
to get to Italy, but clearing Customs Office and postal delivery took nearly
3.5 months, within the same Country!
|
|
| Author: | kzinti | | Posted: | Oct 13, 2021 00:02 | | Subject: | Re: How would you handle this? | | Viewed: | 49 times | | Topic: | Selling | |
| In Selling, M.Boss writes:
| | I got an order for a set yesterday, invoiced it today. I then got a message from
the buyer stating that they would like to cancel because they found the set cheaper
somewhere else. Obviously, this is not a valid reason to cancel an order, it
is specifically mentioned as an invalid reason on the help page. I informed the
buyer of this, but the only response I got was an OCR for this order with the
reason being "Seller provided a shipping fee that was too high" with details
of "Tax and shipping cost put used product higher than one product at retail".
A bit of background on the order: This was a $70 set from 2015, and shipping
was only $10. I charged the exact shipping cost with no extra fees.
Obviously, I am within my right to cancel the OCR, but then what? I am always
leery to ship a used set to an unwilling recipient, due to the ease at which
a buyer could lie about missing parts or a "problem" with the order. There
is a higher likelihood of negative feedback. If he filed a PayPal claim I could
get screwed as the seller. I know NPB is an option, but if he pays, then I am
forced to ship to him.
So what would you do? Just cancel and stoplist?
|
With shipping as screwed up as it is today, I'd just cancel and move along.
Stoplist is up to you, but me, I wouldn't. Now, if it was a 300 lot order
that you'd spent a few hours pulling, that would be different.
|
|
| Author: | kzinti | | Posted: | Oct 12, 2021 08:30 | | Subject: | Re: Electric, Hub - Mindstorms or SPIKE supplier? | | Viewed: | 43 times | | Topic: | Searching | |
| In Searching, OrangeApps writes:
| | Hello.
We are looking for a reliable supplier within the EU for the Electric Hub Mindstorm
(67718c01) or SPIKE (bb1142c01) including battery. We currently need around 20
hubs and regularly buy more each year. Is there a dealer who can permanently
deliver the hubs in this or similar quantity?
Kind regards,
Christian
|
|
| Author: | kzinti | | Posted: | Oct 12, 2021 08:20 | | Subject: | Re: Contact for Customs Office: Milan Italy | | Viewed: | 29 times | | Topic: | Shipping | |
| In Shipping, Emilio_Magnelli writes:
| | There two office:
dogane.milano1@adm.gov.it
dogane.milano2@adm.gov.it
Good luck!
em
|
Tried the first one already, will try #2. Thank you!
|
| Author: | kzinti | | Posted: | Oct 11, 2021 18:40 | | Subject: | Contact for Customs Office: Milan Italy | | Viewed: | 70 times | | Topic: | Shipping | |
| Needing to contact the Customs Office in Milan, Italy about a wayward package,
and have not found a contact email that has responded so far. Anyone ever had
contact with any Italy Customs Office, that might be able to help with contact
info that works? Much appreciated!
|
|
| Author: | kzinti | | Posted: | Oct 9, 2021 17:35 | | Subject: | Re: FYI to Canadian sellers | | Viewed: | 38 times | | Topic: | Shipping | |
| In Shipping, FigBits writes:
| | Canada Post cannot currently send Airmail Packets and parcels to Australia and
New Zealand. You may want to remove them from your shipping zones, or add a new
zone for them that specifies surface mail.
Also, shipments to Ireland are sometimes being returned to sender for no apparent
reason, and shipments to China are taking up to an additional month to arrive.
https://www.canadapost-postescanada.ca/cpc/en/our-company/news-and-media/service-alerts.page
--
Marc.
|
Seeing delivery times for parcels reaching across the sea taking 1-2 months longer
to get there from the US also.
|
|
|
| Author: | kzinti | | Posted: | Oct 7, 2021 14:10 | | Subject: | Re: 4x4 dish Radial Millennium Falcon Cockpit | | Viewed: | 31 times | | Topic: | Help | |
| In Help, jenwick writes:
| | Hi all,
I'm having trouble discerning the differences between the three different
trans clear 4x4 millennium falcon cockpit patterns. Can anyone tell me how to
tell the difference?
Thanks,
Jen
|
[p=35394pb021] has open stud, and light gray background, four clear panes above,
dark gray accent below.
has closed stud, light gray background, four clear panes above,
four shaded panes below.
* | | 3960pb021 Dish 4 x 4 Inverted (Radar) with Solid Stud with Light Bluish Gray and Dark Bluish Gray Radial Millennium Falcon Cockpit Pattern
Parts: Dish, Decorated |
has closed stud, light gray background, four clear panes above,
dark red accent below.
* | | 3960pb050 Dish 4 x 4 Inverted (Radar) with Solid Stud with White and Light Bluish Gray Radial Millennium Falcon Cockpit Pattern
Parts: Dish, Decorated |
has closed stud, whitish background, four clear panes above, light
gray accent below.
|
|
| Author: | kzinti | | Posted: | Oct 7, 2021 13:55 | | Subject: | Re: How to ship via Stripe | | Viewed: | 26 times | | Topic: | Help | |
| In Help, godfrey writes:
| | Right, but I'm trying to close my PayPal account since they charge you monthly
fees now if you have no transaction.
|
Unless something has changed recently, to my knowledge, Paypal does not charge
a monthly fee in that manner.
| | If I move my payment to Stripe, then it's
likely that my PayPal will no longer have any sort of transaction going forward.
PayPal is such a ripoff when other Fintechs charge way less per transaction.
In Help, ManyMiniBricks writes:
| | In Help, godfrey writes:
| | Hey guys, I'm trying to move over the Stripe since the fees are cheaper than
PayPal. Is there a shipping API within Stripe? I can't seem to find it. PayPal
provides cheaper shipping with USPS and UPS. Was wondering if Stripe does the
same as well.
Thanks in advance.
|
You can create shipping labels in paypal without having the payment go through
paypal. If you have a stripe payment copy and paste the name/address into paypal
multi-order shipping.
https://www.paypal.com/shiplabel/createbulk
Click "create shipment".
|
|
|
|
| Author: | kzinti | | Posted: | Oct 4, 2021 20:21 | | Subject: | Re: Retain items after sold out | | Viewed: | 37 times | | Topic: | Technical Issues | |
| In Technical Issues, yorbrick writes:
| | In Technical Issues, WFMTF writes:
| | Dear all,
maybe it was already discussed and I missed it, but:
Why retain all items in my inventory after sold out, I activate nearly every
day now that I do not want this, useless, they retain and the activation that
I do not want it is gone.
Thanks for helping me.
Waltraud
|
It is useful if you don't add all your stock of an item. If someone buys
all you have listed, you can just update the zero to a number to list more rather
than having to list again from scratch.
|
I do this frequently. Also, if someone buys the last of an item, the original
listed date info disappears. With the 0 quantity of retained items, you can go
back and look at how long that item took to sell out.
|
|
| Author: | kzinti | | Posted: | Oct 2, 2021 00:50 | | Subject: | Halloween coming up, shipping horror stories! | | Viewed: | 83 times | | Topic: | Shipping | |
| With the US Postal Service being hit from all sides lately, and with Halloween
looming, let's hear some good old fashioned shipping horror stories that
we can tell around the fire. Had a package go off into the Bermuda Triangle,
never to be seen again, or suddenly reappear as delivered after months off grid,
or perhaps it simply went on a nice, long vacation/round trip back to your place.
What's your best shipping horror story?
|
|
| Author: | kzinti | | Posted: | Sep 28, 2021 16:12 | | Subject: | Re: 200,000 Light Gray Bricks New | | Viewed: | 78 times | | Topic: | General | |
| In General, bigasbricks writes:
| | We have received over 200,000 New Light Gray bricks we were able to acquire from
one of our Lego contacts. They are 100% new Lego and are sourced directly from
a reputable source. Some of these parts are quite old and many are still in bags
directly from Lego with production dates. What would be the best way to list
these in terms of a description. Some of the younger generation is unware of
Light Gray and Light bluish Gray as being different. So I am hoping I could get
some ideas on what to put in the item description/extended description to accurately
describe these items to prevent any headaches down the road. I have attached
some photos of the parts
Thanks
|
Oh my...
|
|
| Author: | kzinti | | Posted: | Sep 28, 2021 12:47 | | Subject: | Re: Missing packing dimensions != 0x0x0 | | Viewed: | 25 times | | Topic: | Suggestions | |
| In Suggestions, MrPetovan writes:
| | It is for USPS Letter Mail. I've been able to ship tiles and capes for cheap
with it.
In Suggestions, jennnifer writes:
| | In Suggestions, MrPetovan writes:
| | I have a special shipping policy for items under ¼in which minifigures do not
qualify for, but it was offered to one of my buyers because the following minifigure
doesn't have any packing dimension:
In the order page, the dimensions for the minifigure are indicated as "0x0x0"
which is under ¼in but it isn't correct.
Please ignore (=fail) size conditions in shipping policies for items missing
these dimensions.
|
Just curious... why the 1/4 inch thing? I don't know of any US restrictions
on package thickness??
Jen
|
|
International Letter Mail can only be used for items of $0.00 value. All Goods
must ship at Package Rate. Snipped from USPS site:
|
|
|
| Author: | kzinti | | Posted: | Sep 26, 2021 02:18 | | Subject: | Re: Filtering set inventory for expensive parts | | Viewed: | 43 times | | Topic: | General | |
| In General, xdennisma writes:
| | Hi all,
I'm wondering if there is a way to filter the inventory for each set to show
the parts list in order by most expensive part, based on average selling or sold
price.
I buy used sets for my collection, and while I know to check the minifigs to
ensure they're correct and complete, there are occasionally some obscure
pieces that are part of the build that I never would have thought to check to
ensure they are included with the set I'm buying.
If this cannot be done using the BrickLink inventory lists, is there an external
source where I could achieve the same objective?
Thank you!
Dennis
|
BrickStore.
|
|
| Author: | kzinti | | Posted: | Sep 22, 2021 20:20 | | Subject: | Re: Starting Oct 1st | | Viewed: | 53 times | | Topic: | Shipping | |
| In Shipping, popsicle writes:
| | USPS planned slowdown (as it's being phrased) of First Class Mail Service
takes effect. The projected fall off in service is from 1-3 days currently, to
1-5 days. Apparently, in response to their announced $9.2 Billion loss for 2020
Interesting note: Of all the sources from which I might've received notification
of this, it was my bank that sent out the email. Oh well
|
https://public-inspection.federalregister.gov/2021-17127.pdf
Delivery Tables begin at end of page 44.
|
|
| Author: | kzinti | | Posted: | Sep 22, 2021 20:15 | | Subject: | Re: Starting Oct 1st | | Viewed: | 77 times | | Topic: | Shipping | |
| In Shipping, V_JAMS writes:
| | Right, because it was a well oiled profitable machine before him. Stop.
In Shipping, kzinti writes:
| | In Shipping, popsicle writes:
| | USPS planned slowdown (as it's being phrased) of First Class Mail Service
takes effect. The projected fall off in service is from 1-3 days currently, to
1-5 days. Apparently, in response to their announced $9.2 Billion loss for 2020
Interesting note: Of all the sources from which I might've received notification
of this, it was my bank that sent out the email. Oh well
|
Ode to (Louis) DeJoy
|
|
Facts are facts. As for profitability, the postal service says it best:
https://about.usps.com/who-we-are/financials/annual-reports/fy2010/ar2010_4_002.htm
|
|
| Author: | kzinti | | Posted: | Sep 21, 2021 23:42 | | Subject: | Re: Starting Oct 1st | | Viewed: | 74 times | | Topic: | Shipping | |
| In Shipping, popsicle writes:
| | USPS planned slowdown (as it's being phrased) of First Class Mail Service
takes effect. The projected fall off in service is from 1-3 days currently, to
1-5 days. Apparently, in response to their announced $9.2 Billion loss for 2020
Interesting note: Of all the sources from which I might've received notification
of this, it was my bank that sent out the email. Oh well
|
Ode to (Louis) DeJoy
|
|
| Author: | kzinti | | Posted: | Sep 21, 2021 15:25 | | Subject: | Re: Expensive shops | | Viewed: | 55 times | | Topic: | Price Guide | |
| Agree. Even in my little home town, there are shops I visit because I like the
products, and places I don't because they are priced too high, poor quality,
or I don't like the staff, whatever. BrickLink is no different. It is a free
market, well, fairly free. You want to charge $10 for a round plate, have at
it. Same here online though, huge minimum buys, poor quality, high prices, and
bad customer service will lose you my money. Vote with your currency.
|
|
| Author: | kzinti | | Posted: | Sep 19, 2021 21:34 | | Subject: | Re: International Shipping - IOSS | | Viewed: | 54 times | | Topic: | Shipping | |
| Following, is my understanding: On Paypal, when you enter the Customs Description,
at the bottom, there is a dropdown that you can select IOSS, and a box to enter
the number. Also, you can include a physical copy of the customs receipt in a
plastic baggie, taped securely to the side of the package, labeled 'CUSTOMS
PAPERS'. Hope this helps.
|
| Author: | kzinti | | Posted: | Sep 19, 2021 19:30 | | Subject: | Re: Convoluted shipping trail 1 month+ | | Viewed: | 20 times | | Topic: | Off Topic | |
| If it's headed to Australia, good luck with that. They have basically shut
down everything but Priority Express mail due to receiving issues in Customs
there.
|
| Author: | kzinti | | Posted: | Sep 19, 2021 11:18 | | Subject: | Re: Order at paid status but money not received | | Viewed: | 22 times | | Topic: | Problem | |
| In Problem, skippy24 writes:
| | Hi
I have an order that went from "Paid (!)" To "Paid" status. But no money received
in PayPal.
Not sure if Bricklink has blipped here and the order needs to be trashed and
done again.
First time I have seen this odd situation.
Anyone else seen this before?
|
If Paypal, it shows the payment as pending, though BrickLink shows as paid. Do
not ship until Paypal shows paid. Technically, it was paid, but much like a check,
waiting for it to clear the funds to your account.
|
|
| Author: | kzinti | | Posted: | Sep 17, 2021 10:33 | | Subject: | Re: Original bars have Lego sign on the circle pa | | Viewed: | 42 times | | Topic: | Problem | |
| In Problem, legobasar writes:
| | Concerning part 30374: a buyer says, that
"Original bars have Lego sign on the circle part of the saber or numbers. You
can trust me they are not authentic."
Is that true?
|
Too many self-appointed Lego experts.
|
|
| Author: | kzinti | | Posted: | Sep 16, 2021 19:25 | | Subject: | Re: USPS says delivered, buyer did not receive it | | Viewed: | 49 times | | Topic: | Shipping | |
| In Shipping, smekel writes:
| | Hey Everyone,
The delivery confirmation for one of the orders I shipped via USPS is in status
"Delivered, In/At Mailbox" as of 3 days ago; however, the buyer has messaged
me saying there was nothing in their mailbox. They have opened up a case with
USPS and will let me know what happens.
I have no reason to believe the buyer is being dishonest in any way, but have
a few questions:
1. The buyer provided me with the USPS claim number, but I can't see a way
where I can observe the status, am I missing something or is that just visible
to the filer of the claim?
2. How long do claims typically take? I've seen forum posts related to multi-week
delays in shipping, but not about how long it takes for a claim to be resolved.
3. There's a possibility that the item will not be found, is there any formal
guidance for what to do in that situation? Looking through the forums there's
lots of stuff regarding the package getting lost at some point prior to delivery
confirmation, but I didn't see anything related to post-confirmation loss.
I also looked through the TOS and didn't see anything relevant, but certainly
could have missed something.
Thank you.
|
USPS is becoming more and more of a joke. I've had packages delivered the
next street over, same house number. Like, completely different street name,
but same house number. Have them check with their neighbors first, as that's
another fun trick US Postal does with alarming frequency. Pay more, get less.
That should be the US Postal motto.
|
|
| Author: | kzinti | | Posted: | Sep 16, 2021 15:56 | | Subject: | Re: Customer upset not sure how to handle this. | | Viewed: | 62 times | | Topic: | Help | |
| In Help, jenwick writes:
| | I'm hoping for some advice. I sold figure twn040 to a customer in Canada.
She is upset because the stitching is slightly different on the torso than what
the stock picture is in BL. When you look up the torso for said figure it states
that there are two different varieties of this torso. I feel that I've done
nothing wrong but she feels I have wronged her. Normally I just take the high
road in such situations especially if it is just a few dollars but with the shipping
and everything this is kind of a big hit for me right now.
Advice?
Thanks,
Jen
|
Send them the link to the part:
https://www.bricklink.com/v2/catalog/catalogitem.page?P=973px200c01&idColor=42#T=P&C=42
|
|
| Author: | kzinti | | Posted: | Sep 15, 2021 19:33 | | Subject: | Re: When will I open | | Viewed: | 48 times | | Topic: | New Stores | |
| In New Stores, kzinti writes:
| | In New Stores, mkdance9 writes:
| | I have been waiting 4 weeks to open and still nothing. Is anyone else experiencing
this.
|
Looks like you've got the green light, just need to open.
|
https://www.bricklink.com/v2/mystore/management.page
|
| Author: | kzinti | | Posted: | Sep 15, 2021 19:31 | | Subject: | Re: When will I open | | Viewed: | 58 times | | Topic: | New Stores | |
| In New Stores, mkdance9 writes:
| | I have been waiting 4 weeks to open and still nothing. Is anyone else experiencing
this.
|
Looks like you've got the green light, just need to open.
|
|
| Author: | kzinti | | Posted: | Sep 15, 2021 19:30 | | Subject: | Re: Priority mail only choice to two buyers | | Viewed: | 41 times | | Topic: | Shipping | |
| In Shipping, bricks2you writes:
| | Two buyers for small parts orders were only offered priority mail as a shipping
option.
This happens several times a month and I have no idea why.
I checked the one order and all parts were weight bound with weights, none oversized.
What causes this issue?
Jim
|
If it's International, they may be part of the First Class Package service
suspension. Just had an Australian order cancel because there were no good options
to complete the transaction for under $40 shipping on a one ounce order. If it's
over a certain weight, the Ground shipping option is not always available in
Retail USPS rates, so you may have to switch to Business portal at USPS to get
a Ground price. Although the prices for both are pretty close up to a few pounds.
|
|
| Author: | kzinti | | Posted: | Sep 15, 2021 03:46 | | Subject: | Re: Help resizing pictures to post in the forum | | Viewed: | 20 times | | Topic: | Help | |
| In Help, jenwick writes:
| | I was asked by a few folks to post a picture or two of my beloved Buddy who passed
last Saturday. I always forget how to resize them to meet the conditions of
BL regarding pictures.
FYI, I am happy to report Chewie finally ate dinner last night and breakfast
this morning. Him feeling better has raised my spirits more than I can say.
Thanks again to all the great folks here on BL.
Jen
|
I use a neat program called Irfanviewer. It has the ability to resize, resample,
crop, and a host of other things. Free to load, pay if you like it.
|
|
| Author: | kzinti | | Posted: | Sep 14, 2021 15:17 | | Subject: | Re: New way to cancel: "Buyer does not want to pa | | Viewed: | 47 times | | Topic: | Suggestions | |
| In Suggestions, sonnich writes:
| | Hi
I had a few buyers, who do not relaize that long distance shipping will cost.
Especially for smaller items which here is minimum 250g, and cost accordingly.
I would like to see a new options for cancelling orders
"Buyer does not want to pay for shipping"
WBR
Sonnich
|
I thought there was already an option for Buyers to cancel an order citing due
to postage too high.
|
| Author: | kzinti | | Posted: | Sep 14, 2021 15:15 | | Subject: | Re: Anyone else's sales down? | | Viewed: | 47 times | | Topic: | General | |
| In General, rainbowmist writes:
| | Hello. Has anyone else noticed that BL sales are low right now? I have not had
an order since September 8. Any thoughts?
|
Downtime is restock time!
|
|
| Author: | kzinti | | Posted: | Sep 12, 2021 00:03 | | Subject: | Re: Panels: Printed, Stickered | | Viewed: | 29 times | | Topic: | Catalog Requests | |
| In Catalog Requests, randyf writes:
| | In Catalog, kzinti writes:
| | Might have missed the discussion on this long ago, but... Was looking through
some suitable alternate panels for a build, and wondering why there isn't
some designation on printed and stickered panels whether they are of the solid
or hollow stud variety.
Example:
have A and B designation
[p=2362pb02]
part above is solid, barely evident by photo, but below is unknown
[p=2362pb26]
Shouldn't these also be changed to an A or B designated part number since
the undefined is being phased out?
|
You didn't miss anything. There are a lot of patterned parts in the catalog
that were not reorganized after the base parts were split into variants. I did
some of the updates for parts in the past before being an admin, and the work
required is not insignificant. Due to the low priority of these things, many
parts have not been updated yet. The patterned parts for the 2362 variants does
not look extensive, so it should not take too much time to figure out and correct.
Because of that, I have moved this topic to a Catalog Request and will find the
time to sort the patterned 2362 parts.
|
A huge thank you!
|
|
Next Page: 5 More | 10 More | 25 More | 50 More | 100 More
|
)
)
