Discussion Forum: Messages by Teup (6600)
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 Author: Teup View Messages Posted By Teup
 Posted: Feb 21, 2022 18:32
 Subject: Re: Why most orders on Mondays?
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 Topic: Off Topic
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In Off Topic, tonnic writes:
  In Off Topic, Leftoverbricks writes:
  Hi all,

I am puzzled by the fact that I receive most orders on Monday and not on Saturday
or Sunday.

I understand that you use the weekend to spend on your hobby, but why do you
place the order on Monday, the day you should be at work? And not on Sunday evening?

Do you use Sunday night to 'sleep on it?' And if so, why?

Of course I understand that orders from the USA that are placed on Sunday evening
will only arrive on Monday evening. But I'm not talking about that.

It is the orders from Europe that always arrive on Mondays. And the rest of the
week you can just forget about: no orders. This, of course, only pertains to
my small shop.

Anyway, I have packed my weekly 3 orders placed on Monday (all from The Netherlands)
and ship them tomorrow.

For me it is not getting the orders on monday but most of the time monday is
‘shippingday’.
I receive the orders during the weekend, pack them and ship them on monday.

Same here, and it's actually the usual pattern for webshops. People tend
to do their shopping in the weekend. (But Lego parts orders are complicated so
maybe in the OP's case people just finalize them a little later)

Useful tip: When it's really busy (holiday season), it could be smart to
send out orders on Tuesday. Mondays are sometimes so busy for PostNL that they
leave some of the Monday bags untouched until a week later to avoid a domino
effect. So shipping out on Tuesday in busy times can actually make things arrive
faster.
 Author: Teup View Messages Posted By Teup
 Posted: Feb 21, 2022 12:23
 Subject: Re: Why most orders on Mondays?
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 Topic: Off Topic
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In Off Topic, Leftoverbricks writes:
  Hi all,

I am puzzled by the fact that I receive most orders on Monday and not on Saturday
or Sunday.

I understand that you use the weekend to spend on your hobby, but why do you
place the order on Monday, the day you should be at work? And not on Sunday evening?

Do you use Sunday night to 'sleep on it?' And if so, why?

Of course I understand that orders from the USA that are placed on Sunday evening
will only arrive on Monday evening. But I'm not talking about that.

It is the orders from Europe that always arrive on Mondays. And the rest of the
week you can just forget about: no orders. This, of course, only pertains to
my small shop.

Anyway, I have packed my weekly 3 orders placed on Monday (all from The Netherlands)
and ship them tomorrow.

I agree that's odd, and most of mine actually are on Sunday evening. Monday
and Tuesday are sort of the cooldown days for my shop where I have a change to
catch up with everything. It can't be a timezone thing either, because BL's
timestamps are earlier rather than later.

As for this particular Monday: A lot of people are staying indoors these days
because of the storm and it caused a huge surge in orders for me, like a lockdown
kind of effect.

Maybe some business buyers who were missing parts for their weekend orders?
I can't really think of a better possible reason...
 Author: Teup View Messages Posted By Teup
 Posted: Feb 21, 2022 11:44
 Subject: Re: List of renamed/recategorized items.
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 Topic: Suggestions
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In Suggestions, 1001bricks writes:
  
  That's just your personal method and opinion. I have soooo many benefits
to category based sorting that remark based sorting seems really stupid to me


Sorting is way faster when you're searching something different.

Imagine you're searching for a Black small part in a stack of Black parts
on your table.
It'll be long, tedious and subject to errors.

Now if you're searching for the same part in between many different colors,
it'll be different and way faster.
And if it's the only Black part, then there couldn't be any possible
error.

Of course - but in both cases - assuming your inventory is correct.

In short, searching 1 Torso in between a drawer of 50 different bags of torsos
is like the above solution.

At the contrary, if it's the only bag of Torsos in a drawer with bags of
different parts, you don't have to think at search; your visual search is
optimal, and you read the sticker just to be sure, you don't have to search
using the stickers (reading is long and subject to errors).

Conclusion: I don't sort by Color neither by Category; it's way better.

And it may be an error to think this is stupid

Sylvain

Not sure if I see the analogy with colour, but on the topic of colour: I've
noticed that most of my many-lot orders have the same part in multiple colours,
so I get them all out of the same bag. (And there's no need to waste time
searching, either, because the bags are transparent and none are so big that
you can't see the part you need) - just one out of many advantages of category
based sorting.

Well, I'm exaggerating saying it's 'stupid', I know it's
not As clearly many sellers are doing it, so clearly it works for many people.
It's just something I don't understand well, because I haven't learned
how to do it, because I don't have any problems that it could solve. I don't
understand how the remarks get there in the first place (in a way that doesn't
require lots of extra manual labour), or how it works when a lot grows bigger
so you need a different location for it, or what the chronology of the workflow
is when you add parts while some already have locations and some don't. Probably
interesting to watch a video on how it works sometime, but as I said I don't
have any problems - I can stock parts immediately and pick the immediately -
so there isn't really much I could gain from that method even if it was perfect
and remarks were all automatic.

One exception though is minifig parts, your torso example is a good one. I've
got those sorted on minifigure series number, or year, as it would be too
much in one category otherwise. So I am kind of using remarks there. But it's
extra work that's only really worth it for problematic categories like those.
 Author: Teup View Messages Posted By Teup
 Posted: Feb 21, 2022 06:09
 Subject: Re: List of renamed/recategorized items.
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 Topic: Suggestions
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In Suggestions, Joshua.Burrier writes:
  As you clean up the sight, things get renamed or re-categorized on the site,
but I'm not notified and can move the parts in my physical inventory boxes
accordingly.

"Wait, that part was Minifigures, Weapon, Spacegun. Now it's in Minifigures,
weapon, gun. And now I have to refund the customer because I can't find
it. Or what is currently a 1x1 Technic, Liftarm used to be in Technic and Technic,
Connectors."

Please, when you move something, tell us. Make a list.

Thanks,
Joshua

Besides the existence of such lists, there are also topics about it in the forum.
As with all important things, the forum is far from an ideal place for communication,
but at least it's something. Oh, there's actually also the catalog newsletter,
which I hope will continue to be a thing.

I agree this is tricky, and that's why the catmins have been doing the more
drastic changes in batches with a notification about it in the forum at least
1 month ahead of the move. Especially if you have to move not just parts but
entire bins/furniture that's very useful.
(However, last time the admin team came in and decided to use that month to think
about whether or not to approve the proposed changes, which of course ruins the
preparation month completely. Hopefully they won't do that again!)
 Author: Teup View Messages Posted By Teup
 Posted: Feb 21, 2022 06:00
 Subject: Re: List of renamed/recategorized items.
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 Topic: Suggestions
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In Suggestions, 1001bricks writes:
  In Suggestions, Joshua.Burrier writes:
  As you clean up the sight, things get renamed or re-categorized on the site,
but I'm not notified and can move the parts in my physical inventory boxes
accordingly.

Oh Gosh

While that still could be a problem, the idea is DO NOT use Categories to organize
your Shop Inventory.

At least use the Remarks field - and BrickStore
(some may start to think I've Stock Options there...)

You can put drawer 12 : "#DR12" in Remark for example.
It won't change (unless you change it).

That's just your personal method and opinion. I have soooo many benefits
to category based sorting that remark based sorting seems really stupid to me
 Author: Teup View Messages Posted By Teup
 Posted: Feb 20, 2022 06:33
 Subject: Re: Snack Bar 1x8 brick 3008pb013
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 Topic: Catalog Requests
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In Catalog Requests, Wingman_bricks writes:
  Under "Items Appears In" should this decorated brick appear as part of set 675-1.

Hey, what kind of hairpiece is that? Unreleased? Never seen it before.
https://img.bricklink.com/ItemImage/ON/0/675-1.png
 Author: Teup View Messages Posted By Teup
 Posted: Feb 20, 2022 04:57
 Subject: Re: can't ship to Italy?!
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 Topic: Shipping
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In Shipping, woodelf writes:
  I just had a buyer from Italy, and since it's a large and valuable set, I
was double checking things like insurance options. In the process, I discovered
that according to USPS, it is forbidden to mail "toys not made wholly of wood"
to Italy. Some further research shows that this is an Italian law that has been
on the books for quite a while—it frequently shows up in lists of "wacky laws"
and such.

Should I be concerned? Anybody know if this applies to small personal sales,
as opposed to large commercial businesses? Is it pretty strictly/reliably enforced?
(I'm shipping from the US, if that makes a difference.)

(I've sent the buyer a message to confirm that they're aware of this
law and either know it's not really enforced or are ok with channcing it.
But no response yet.)

-Nat

I never understand this thing with EU countries having weird import rules and
how they can be real. If they were real, then surely businesses would have popped
up that simply let you send it to another EU country and then send it to Italy
from there? There's free traffic within the EU after all.
 Author: Teup View Messages Posted By Teup
 Posted: Feb 19, 2022 08:51
 Subject: Re: Dual Molded Parts
 Viewed: 45 times
 Topic: Catalog
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In Catalog, hpoort writes:
  In Catalog, Teup writes:
  In Catalog, randyf writes:
  Please make absolutely sure that the part is molded in more than
one color of plastic and not just painted. This is very important!

That begs the question how well the users of the catalog will be able to tell
the difference. Just saying.. if it's going to be just encyclopedic info
then that's fine, but if it's going to inform categorization and affect
findability.... tricky. Are we sure we'd really gain something by distinguishing
printing from dual moulding?

So far I've found only the friend legs with tan shoes as the only example
where both variants appear, but yes: I would say it matters to distinguish and
make this a consistent attribute of part listings.

What does that mean precisely though, in your opinion? That the names include
the term "dual molded"?
And parts with print and dual mold would be classified as "decorated" and the
ones with dual mold without print would be considered not decorated?

It could get tricky with things like shorts. If someone is making a summer city
and wants minifigs in shorts, it's not really intuitive having to search
two separate categories that are based on how a part was manufactured. However,
if the "decorated" term get replaced by "multi color", that could hold both dual
molded and printed parts.
 Author: Teup View Messages Posted By Teup
 Posted: Feb 19, 2022 05:44
 Subject: Re: Dual Molded Parts
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 Topic: Catalog
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In Catalog, randyf writes:
  Please make absolutely sure that the part is molded in more than
one color of plastic and not just painted. This is very important!

That begs the question how well the users of the catalog will be able to tell
the difference. Just saying.. if it's going to be just encyclopedic info
then that's fine, but if it's going to inform categorization and affect
findability.... tricky. Are we sure we'd really gain something by distinguishing
printing from dual moulding?
 Author: Teup View Messages Posted By Teup
 Posted: Feb 17, 2022 16:13
 Subject: Re: Define Neutral Feedback
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 Topic: Feedback
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In Feedback, yorbrick writes:
  
  We don't really have the numbers of course, but I do think that does depend
on what's written. If someone posts that the seller behaved super weird or
that the parts were extremely dirty, I do think that can put off buyers. You're
right though that in general a neutral probably doesn't have much effect,
but the fact is, the way the interface is designed makes it very easy to read
the neutral and negative feedback messages. And since it's 'forever',
it really gives what's written there a lot of weight.

Much more than their numerical effect, at least. The fact that a negative feedback
substracts 1 from the score is just plain silly, and IMO is a good illustration
that not too much thought went into the system. You are probably right that neutrals/negatives
are not the end of the world as much as sellers often feel it to be, but I do
think in reality, a negative may be worth -100 or even more. In fact I'm
unsure if I'm rather set back -1000 or get 1 negative

If a buyer reads one neutral (or even negative) out of 100s or 1000s of positives
and believes that one over all the rest and decides not to purchase because of
it, the store is probably better off without that buyer. There are plenty of
sensible buyers out there too.

Well, consider there are a few stores selling a part at a good price. You check
the first one and it has a zillion positive but only one neutral or negative,
and that is exactly about your situation. For example, the store is mostly about
new parts, but you're after one particular used part they have and someone
wrote the used parts smelled horrible and had grime on them. Or shipping to your
particular country took months. All things equal, that might just be the push
you need to check out if the next store could be any better.

So yes, score-wise a neutral is irrelevant - everything over 90% is probably
all good. Nobody in their right mind would think "oh no, 2000 positive and 5
neutral, run!!". But the message that's written there sticks around forever,
it's just 1 click away when checking feedback. You're right it won't
have any dramatic effects, but whatever warning you as a buyer leave there can
have *some* effect. At least more than 100 positives that end up pretty much
invisible and hardly visually change the feedback score if it's already in
the thousands.

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