Discussion Forum: Messages Posted on 9/18/2019
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 Author: Adjour View Messages Posted By Adjour
 Posted: Sep 18, 2019 10:11
 Subject: Re: Request a Quote
 Viewed: 56 times
 Topic: Suggestions
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Adjour (2464)

Location:  USA, Tennessee
Member Since Contact Type Status
Aug 1, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: The Chili is a Bit Spicy
In Suggestions, kelmgo writes:
  I am after a few pieces to complete a few kits and am going from one checkout
to another, then to another and then cancelling the orders (before payment) because
the vendors haven't got the "Request a Quote" provision set up.
Clearly it would save a lot of stuffing around if you know the full cost incl
P&H before hand.
Even better - there should be a little icon or something next to the vendors
name to indicate whether they send quotes or not so you don't have to go
through the checkouts to find out right at the end.
This is what I'm experiencing in Australia


I like this idea.

My store allows for quotes and very few people use it. (Except that one dude
in Korea that keeps asking for quotes and then cancelling, we are on three now
I think lol)

I do get lots of messages from buyers asking for quotes even though I have some
pretty direct shipping tables. So it's obvious they haven't even made
a cart yet.

So all in all I think the quote system is underused or misunderstood by buyers.
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Sep 18, 2019 04:22
 Subject: Re: Request a Quote
 Viewed: 40 times
 Topic: Suggestions
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yorbrick (1185)

Location:  United Kingdom, England
Member Since Contact Type Status
Apr 11, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Yorbricks
In Suggestions, Brickwilbo writes:
  In Suggestions, kelmgo writes:
  I am after a few pieces to complete a few kits and am going from one checkout
to another, then to another and then cancelling the orders (before payment) because
the vendors haven't got the "Request a Quote" provision set up.

You can always use the Contact Store button and inquire about the shipping costs.

That doesn't necessarily work. There are light but high volume parts (like
some windscreens), so if you tell the seller the weight it can be misleading.

Then there are the sellers that have a shipping table based on weight, but refuse
to allow buyers to see the weight of a cart.

I'd like to see a "allows quotes" icon, or better still force all sellers
to allow quotes (better) or order cancellations (worse).