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 Author: Teup View Messages Posted By Teup
 Posted: Sep 12, 2019 12:52
 Subject: Re: Change NPB Timeline
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 Topic: Suggestions
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Teup (6595)

Location:  Netherlands, Utrecht
Member Since Contact Type Status
May 6, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: BLOKJESKONING
In Suggestions, mscheaf writes:
  In Suggestions, Teup writes:
  In Suggestions, MidwestBrick writes:
  I had enough of these in the last few weeks that waiting 2 full weeks is painful
to complete them.

I don't mind the 1 week to pay before it is started. But another full 7 days
to complete the NPB is not necessary.

I would propose 3 additional days and that is it. Let us get our stock back
in our stores to sell to someone else instead of being held at our will for 14
full days when 10 is plenty enough.

I can't be the only one that feels this way and 14 days might have worked
10-15 years ago when access to Smart-Phones wasn't as widespread, but these
days, you can't go far without having the ability to respond. Thanks

I don't know about other countries but over here 14 days is a widely accepted
standard term for invoices to be paid. Sometimes it's longer, but it's
never less than 14 days. I wouldn't find it professional if a company gave
me an invoice that had to be paid in less than 14 days.
Also, inventory moves slowly and parts typically take over a year to sell. I
don't see how a few extra days for a fraction of the inventory are so important.
Bricklink downtime should be a way bigger concern.


In USA bills due upon receipt are quite common, especially for medical bills.
Also, I often get bills in the mail for various things that are due in less than
2 weeks. Again, if you can't afford it, don't buy it. This isn't
water or medicine or food. It's a freaking luxury item toy.

Maybe it's a cultural difference. If the code of conduct is different in
the US, then I do understand you'd expect Bricklink to match with that.

As for freaking luxury toys, today I got an invoice from Lego.com in the mail
that is due in 18 days. That's pretty usual to me. I wouldn't want to
seem less professional than Lego.com. An invoice with a number below 14 days
would feel pushy to me based on what I am used to.

Anyway I do question how big a deal it is. Customer service costs money. And
of all aspects of customer service, patience is pretty much the cheapest one.
The average value of a Bricklink order is approximately $20. Let's say you
are always having one NPB going on constantly all throughout your Bricklink career.
I would say: Spend $10 (part selling value: $20) one time on a set, and call
it the NPB buffer. That compensates the $20 worth of inventory that is constantly
being blocked by NPBs. Maybe I'm too clinical and calculating but as far
as I can see that solves the problem
 Author: bje View Messages Posted By bje
 Posted: Sep 12, 2019 12:00
 Subject: Re: Change NPB Timeline
 Viewed: 43 times
 Topic: Suggestions
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bje (1577)

Location:  South Africa, Western Cape
Member Since Contact Type Status
May 24, 2010 Contact Member Seller
No Longer RegisteredNo Longer Registered
Store: JE Bricks
No Longer Registered
In Suggestions, mscheaf writes:
  In Suggestions, bje writes:
  In Suggestions, calsbricks writes:
  In Suggestions, mscheaf writes:
  In Suggestions, MidwestBrick writes:
  I had enough of these in the last few weeks that waiting 2 full weeks is painful
to complete them.

I don't mind the 1 week to pay before it is started. But another full 7 days
to complete the NPB is not necessary.

I would propose 3 additional days and that is it. Let us get our stock back
in our stores to sell to someone else instead of being held at our will for 14
full days when 10 is plenty enough.

I can't be the only one that feels this way and 14 days might have worked
10-15 years ago when access to Smart-Phones wasn't as widespread, but these
days, you can't go far without having the ability to respond. Thanks



This is exactly why I just cancel the order and never file NPB. It just takes
two long. 2 weeks is insane. It shouldn't take a week to pay. It shouldn't
take more than a few days to pay, if you don't have the money don't order
stuff, pretty simple. I know a lot of buyers are getting let off the hook by
this but I don't have the time or patience and I don't want my inventory
constantly tied up for a fortnight. I just cancel the order ban the buyer and
move on.

Once again a constant thread and everyone agrees with it except Bricklink for
some strange reason. Why should we have to let our inventory be tied up for two
weeks or longer when someone isn't going to pay for their order.

Bring the business side of the site into the 21st century, please - IC doesn't
work for all and for those that do not use it this is a real pain and totally
unnecessary.

And while we are at it, as a buyer, how come an NRS can tie up my buying money
for three weeks!? If a seller is not interested in selling, can I not please
just cancel the order myself after 3 days and go somewhere else? This is the
one part of Bricklink I have always found very unfair to buyers.



As a buyer you can file a paypal claim or a chargeback with your bank. Sellers
have no options except the npb system

?? If the seller has not invoiced, how do I have a claim? Because of exchange
controls I've had cancellations cost me 26% of the order value after three
weeks, with still no invoice from the seller concerned and no way to cancel and
move on except to wait it out.

Bear in mind also, BL is a contracts based systems, so even if a seller invoice
on day 20, he can still start an NPB after 7 days, irrespective of the time he
took to invoice or even if the buyer's circumstances have changed. Imagine
a wait of two weeks for an international order and exchange rate drop of 10%,
making the order 10% plus rate pips more expensive for the buyer. These are not
the most extreme examples.

Sellers also can cancel irrespective, buyers have to request a cancellation as
a favour from a seller who is not responding, go figure.
 Author: mscheaf View Messages Posted By mscheaf
 Posted: Sep 12, 2019 11:53
 Subject: Re: Change NPB Timeline
 Viewed: 33 times
 Topic: Suggestions
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mscheaf (184)

Location:  USA, Illinois
Member Since Contact Type Status
Apr 29, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Around the Block
In Suggestions, Teup writes:
  In Suggestions, MidwestBrick writes:
  I had enough of these in the last few weeks that waiting 2 full weeks is painful
to complete them.

I don't mind the 1 week to pay before it is started. But another full 7 days
to complete the NPB is not necessary.

I would propose 3 additional days and that is it. Let us get our stock back
in our stores to sell to someone else instead of being held at our will for 14
full days when 10 is plenty enough.

I can't be the only one that feels this way and 14 days might have worked
10-15 years ago when access to Smart-Phones wasn't as widespread, but these
days, you can't go far without having the ability to respond. Thanks

I don't know about other countries but over here 14 days is a widely accepted
standard term for invoices to be paid. Sometimes it's longer, but it's
never less than 14 days. I wouldn't find it professional if a company gave
me an invoice that had to be paid in less than 14 days.
Also, inventory moves slowly and parts typically take over a year to sell. I
don't see how a few extra days for a fraction of the inventory are so important.
Bricklink downtime should be a way bigger concern.


In USA bills due upon receipt are quite common, especially for medical bills.
Also, I often get bills in the mail for various things that are due in less than
2 weeks. Again, if you can't afford it, don't buy it. This isn't
water or medicine or food. It's a freaking luxury item toy.
 Author: mscheaf View Messages Posted By mscheaf
 Posted: Sep 12, 2019 11:50
 Subject: Re: Change NPB Timeline
 Viewed: 28 times
 Topic: Suggestions
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mscheaf (184)

Location:  USA, Illinois
Member Since Contact Type Status
Apr 29, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Around the Block
In Suggestions, bje writes:
  In Suggestions, calsbricks writes:
  In Suggestions, mscheaf writes:
  In Suggestions, MidwestBrick writes:
  I had enough of these in the last few weeks that waiting 2 full weeks is painful
to complete them.

I don't mind the 1 week to pay before it is started. But another full 7 days
to complete the NPB is not necessary.

I would propose 3 additional days and that is it. Let us get our stock back
in our stores to sell to someone else instead of being held at our will for 14
full days when 10 is plenty enough.

I can't be the only one that feels this way and 14 days might have worked
10-15 years ago when access to Smart-Phones wasn't as widespread, but these
days, you can't go far without having the ability to respond. Thanks



This is exactly why I just cancel the order and never file NPB. It just takes
two long. 2 weeks is insane. It shouldn't take a week to pay. It shouldn't
take more than a few days to pay, if you don't have the money don't order
stuff, pretty simple. I know a lot of buyers are getting let off the hook by
this but I don't have the time or patience and I don't want my inventory
constantly tied up for a fortnight. I just cancel the order ban the buyer and
move on.

Once again a constant thread and everyone agrees with it except Bricklink for
some strange reason. Why should we have to let our inventory be tied up for two
weeks or longer when someone isn't going to pay for their order.

Bring the business side of the site into the 21st century, please - IC doesn't
work for all and for those that do not use it this is a real pain and totally
unnecessary.

And while we are at it, as a buyer, how come an NRS can tie up my buying money
for three weeks!? If a seller is not interested in selling, can I not please
just cancel the order myself after 3 days and go somewhere else? This is the
one part of Bricklink I have always found very unfair to buyers.



As a buyer you can file a paypal claim or a chargeback with your bank. Sellers
have no options except the npb system
 Author: bje View Messages Posted By bje
 Posted: Sep 12, 2019 11:37
 Subject: Re: Change NPB Timeline
 Viewed: 38 times
 Topic: Suggestions
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bje (1577)

Location:  South Africa, Western Cape
Member Since Contact Type Status
May 24, 2010 Contact Member Seller
No Longer RegisteredNo Longer Registered
Store: JE Bricks
No Longer Registered
In Suggestions, calsbricks writes:
  In Suggestions, mscheaf writes:
  In Suggestions, MidwestBrick writes:
  I had enough of these in the last few weeks that waiting 2 full weeks is painful
to complete them.

I don't mind the 1 week to pay before it is started. But another full 7 days
to complete the NPB is not necessary.

I would propose 3 additional days and that is it. Let us get our stock back
in our stores to sell to someone else instead of being held at our will for 14
full days when 10 is plenty enough.

I can't be the only one that feels this way and 14 days might have worked
10-15 years ago when access to Smart-Phones wasn't as widespread, but these
days, you can't go far without having the ability to respond. Thanks



This is exactly why I just cancel the order and never file NPB. It just takes
two long. 2 weeks is insane. It shouldn't take a week to pay. It shouldn't
take more than a few days to pay, if you don't have the money don't order
stuff, pretty simple. I know a lot of buyers are getting let off the hook by
this but I don't have the time or patience and I don't want my inventory
constantly tied up for a fortnight. I just cancel the order ban the buyer and
move on.

Once again a constant thread and everyone agrees with it except Bricklink for
some strange reason. Why should we have to let our inventory be tied up for two
weeks or longer when someone isn't going to pay for their order.

Bring the business side of the site into the 21st century, please - IC doesn't
work for all and for those that do not use it this is a real pain and totally
unnecessary.

And while we are at it, as a buyer, how come an NRS can tie up my buying money
for three weeks!? If a seller is not interested in selling, can I not please
just cancel the order myself after 3 days and go somewhere else? This is the
one part of Bricklink I have always found very unfair to buyers.
 Author: Teup View Messages Posted By Teup
 Posted: Sep 12, 2019 11:26
 Subject: Re: Change NPB Timeline
 Viewed: 31 times
 Topic: Suggestions
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Teup (6595)

Location:  Netherlands, Utrecht
Member Since Contact Type Status
May 6, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: BLOKJESKONING
In Suggestions, manganschlamm writes:
  In Suggestions, MidwestBrick writes:
  I had enough of these in the last few weeks that waiting 2 full weeks is painful
to complete them.

I don't mind the 1 week to pay before it is started. But another full 7 days
to complete the NPB is not necessary.

I would propose 3 additional days and that is it. Let us get our stock back
in our stores to sell to someone else instead of being held at our will for 14
full days when 10 is plenty enough.

I can't be the only one that feels this way and 14 days might have worked
10-15 years ago when access to Smart-Phones wasn't as widespread, but these
days, you can't go far without having the ability to respond. Thanks


OK then in return I propose that we buyers can initiate and complete NRS and
NSS after proportionally shorter time. If sellers want to give us buyers less
time to make the payment, then they should also have less time to issue invoices
and ship. Something for something. As a side note, I would like to mention that
in Europe many payments are still made by conventional bank transfer, which may
take few days to complete (and will only be processed on business days).

Final comment: Sellers that want to push for high-speed payment should accept
the fact that for 99% of buyers this is a hobby whereas for a considerable fraction
of sellers it is a full- or part-time business. We buyers typically have a normal
job and need to find the time to do things related to BL.

+1

14 days is the basic level of customer service. And if nothing is defined in
the terms, the legal term is even 30 days.

14 days is also the legal amount of time a buyer has to change their mind about
an order and return it. It wouldn't make much sense to me to on the one hand
force a buyer to pay quicker than 14 days when after that they still have a couple
of days they can get their money back.
 Author: Teup View Messages Posted By Teup
 Posted: Sep 12, 2019 11:21
 Subject: Re: Change NPB Timeline
 Viewed: 41 times
 Topic: Suggestions
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Teup (6595)

Location:  Netherlands, Utrecht
Member Since Contact Type Status
May 6, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: BLOKJESKONING
In Suggestions, MidwestBrick writes:
  I had enough of these in the last few weeks that waiting 2 full weeks is painful
to complete them.

I don't mind the 1 week to pay before it is started. But another full 7 days
to complete the NPB is not necessary.

I would propose 3 additional days and that is it. Let us get our stock back
in our stores to sell to someone else instead of being held at our will for 14
full days when 10 is plenty enough.

I can't be the only one that feels this way and 14 days might have worked
10-15 years ago when access to Smart-Phones wasn't as widespread, but these
days, you can't go far without having the ability to respond. Thanks

I don't know about other countries but over here 14 days is a widely accepted
standard term for invoices to be paid. Sometimes it's longer, but it's
never less than 14 days. I wouldn't find it professional if a company gave
me an invoice that had to be paid in less than 14 days.
Also, inventory moves slowly and parts typically take over a year to sell. I
don't see how a few extra days for a fraction of the inventory are so important.
Bricklink downtime should be a way bigger concern.
 Author: OurBricks View Messages Posted By OurBricks
 Posted: Sep 12, 2019 11:20
 Subject: Re: Remark in PartOut
 Viewed: 27 times
 Topic: Suggestions
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OurBricks (10820)

Location:  USA, Wisconsin
Member Since Contact Type Status
Mar 15, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Rix Brix
Have you taken a look at the Brick Seller store management online app?

It has some nice part out features. It will even recommend a storage location
(in the remarks field) for items you already have in your inventory.

You can find a link to it on the BrickLink Links page here: https://www.bricklink.com/links.asp?catID=9



In Suggestions, BrickTobi writes:
  At the moment I have to search very time-consuming for the remarks when distributing
new parts, which are already in my invetory. Currently I always have to jump
into the inventory and take over the remark.
My suggestion would be to transfer the existing remarks already into the corresponding
fields. This function can also be optional (only if I want to transfer the old
remarks).

I would be very happy about this function.
Thanks and greetings
 Author: Teup View Messages Posted By Teup
 Posted: Sep 12, 2019 11:16
 Subject: Re: Change time zone
 Viewed: 42 times
 Topic: Suggestions
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Teup (6595)

Location:  Netherlands, Utrecht
Member Since Contact Type Status
May 6, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: BLOKJESKONING
In Suggestions, HallBricks writes:
  It would be great if I could change the time zone on BrickLink. Maybe not the
most necessary feature, but it feels like it wouldn't be that difficult of
a thing to implement.

...and actually know when stuff happened on Bricklink? Like knowing when messages
between buyers and sellers were sent, or when an order status changed?! No
way, don't mess with cultural heritage! The internet's last forum without
timezones. It's like living in history! (also because, well, the time stamps
always indicate an earlier time than it is here)
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Sep 12, 2019 10:58
 Subject: Re: Change NPB Timeline
 Viewed: 39 times
 Topic: Suggestions
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calsbricks (8508)

Location:  United Kingdom, England
Member Since Contact Type Status
Aug 12, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: CalsBricks
In Suggestions, mscheaf writes:
  In Suggestions, MidwestBrick writes:
  I had enough of these in the last few weeks that waiting 2 full weeks is painful
to complete them.

I don't mind the 1 week to pay before it is started. But another full 7 days
to complete the NPB is not necessary.

I would propose 3 additional days and that is it. Let us get our stock back
in our stores to sell to someone else instead of being held at our will for 14
full days when 10 is plenty enough.

I can't be the only one that feels this way and 14 days might have worked
10-15 years ago when access to Smart-Phones wasn't as widespread, but these
days, you can't go far without having the ability to respond. Thanks



This is exactly why I just cancel the order and never file NPB. It just takes
two long. 2 weeks is insane. It shouldn't take a week to pay. It shouldn't
take more than a few days to pay, if you don't have the money don't order
stuff, pretty simple. I know a lot of buyers are getting let off the hook by
this but I don't have the time or patience and I don't want my inventory
constantly tied up for a fortnight. I just cancel the order ban the buyer and
move on.

Once again a constant thread and everyone agrees with it except Bricklink for
some strange reason. Why should we have to let our inventory be tied up for two
weeks or longer when someone isn't going to pay for their order.

Bring the business side of the site into the 21st century, please - IC doesn't
work for all and for those that do not use it this is a real pain and totally
unnecessary.

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