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 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jul 18, 2019 07:53
 Subject: Re: Simple question
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 Topic: Problem
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calsbricks (5778)

Location:  United Kingdom, England
Member Since Contact Type Status
Aug 12, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: CalsBricks
In Problem, bje writes:
  In Problem, calsbricks writes:
  Is there a way to see all the counterparts you have in your inventory?

Once an item is in the inventory Brickstock does not recognise it any further
as a counter part and I can find no search to see them?

Help please.

Assuming you mean wheel and tire assemblies or container bottoms and lids?
Counterparts are usually c0 numbers. In Brickstock, download your inventory and
on your search filters make the settings "Part #" and "Contains" and then search
c0. You do collect a few like 3829c01 as well, but for the most part it will
show the assemblies. You cannot sort the list to only contain items with inventories
and of course counterparts with their own unique numbers and no c0 number in
the part number is not going to show up.

Other than that, no idea.

Thanks for the effort - tri4ed that - we have too many parts unfortunately to
sort through. It has all evolved from parting out sets without removing th4e
counterparts first. As we catch them (on an order) - we remove the remaining
ones but that is slow work). Why call them a counterpart in the inventory and
then drop that when they are added to your store inventory - not logical.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jul 17, 2019 14:27
 Subject: Re: Brickstock and UK Stores Pricing
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calsbricks (5778)

Location:  United Kingdom, England
Member Since Contact Type Status
Aug 12, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: CalsBricks
In Related Software, Teup writes:
  The reason I gave you that part is because its sellers that are currently listing
it are mostly (all?) VAT enabled sellers. So with this part you see the biggest
possible difference between the Bricklink and Brickstock price. For parts with
only non-EU sellers there is no difference between Bricklink and Brickstock.
And for all other parts it's somewhere in the middle. Usually just a subtle
difference. (but still important)

In Related Software, Teup writes:
  In Related Software, calsbricks writes:
  In Related Software, Teup writes:
  In Related Software, calsbricks writes:
  Follow the link below and you will find a tutorial on how to use Brickstock for
pricing your inventory and matching up to the Bricklink price guide as we see
it.

This is not for VAT registered stores, as VAT is an entirely separate issue and
is not handled easily by Brickstock or Bricklink for that matter.


https://www.dropbox.com/s/5tmtxim1diett6c/Brickstock_Pricing_Example.pdf?dl=0

Any questions pm us and we will see if we can help further.

Does your method get the price to match the Bricklink priceguide detail for this
part for example?

 
Part No: 3626cpb1665  Name: Minifigure, Head Dark Tan Eyebrows, White Pupils, Cheek Lines, Smile Pattern (Manuel Neuer) - Hollow Stud
* 
3626cpb1665 Minifigure, Head Dark Tan Eyebrows, White Pupils, Cheek Lines, Smile Pattern (Manuel Neuer) - Hollow Stud
Parts: Minifigure, Head

The simple answer is yes in a fashion - we come up with a lower price at £4.98
but if you add 20% VAT onto that you are almost equal to the current price guide
setting. at £4.98 + 20% = £5.97
In these type of cases it is rocket science as far as Brikclink are concerned.

Sorry Teup we don't have all the answers to this one. Is Bricklink reflecting
the total price sold at or the price less any taxes - we do not have the real
answer to that without Getting more information.

To us whatever a product is sold for (net of any taxes) should be what is used
for the price guide to accommodate all countries but that isn't clear here.
In the US sales tax is after the price of goods (In our opinion, as it should
be) VAT should be the same, but that is not how these things are on Bricklink
or are they ?

It is very simple. The average price, current average, is just the price including
VAT. The price that you will pay on average on Bricklink.
The figures you were getting in Brickstock excluded VAT. Those numbers do not
represent what these parts on average costs if you go and buy it.

Now, here is the tricky part: The amount of VAT is not fixed. The amount of VAT
in the average price depends on how many of the part's sellers are VAT enabled
stores. As you know, VAT is some 20%, but if only half of the stores that list
a part are VAT stores, it means the average price including VAT is not 20% but
half that: 10% higher than the average price excluding VAT. This is why the VAT
amount, the difference between the Bricklink price and the Brickstock price,
is variable and you are not able to calculate one into the other.

For many parts, there are huge numbers of sellers outside the EU. This is why
the VAT amount in the average is not more than some 5 to 10%. This is the reason
why in your example the prices were close.

Some may say "10 cent or 9 cent for a part, what's the difference".. but
on a store with an inventory of, say, €100K value, that's a €10K discount
given out without the seller being aware of it.

So: The problem of Brickstock average prices not matching Bricklink average prices
affects not only VAT enabled stores. It affects everyone who is located in the
EU. Sellers in the EU (VAT registered or not) will need to be aware there's
a difference between the two that can't be solved with conversion.

3 of the stores were vat registered the 4th one was not (UK) and yes it does
show a significant difference. So your point is well proven and I would suggest
that Bricklink need to take a step back and re-think how they handle vat before
VAT themselves get involved. VAT is just another form of sales tax and in the
US, as stated it comes after the price of goods. One of the UK stores who is
registered has asked for clearer ways of reporting vat but unfortunately they
have been ignored up til now. VAT prices should be inclusive for B2C that is
how it works but exclusive to B2B where both parties are registered for VAT,
In addition transactions between VAT registered business within the EU should
have nil effect.

That coupled with the fact Bricklink is saying you cannot mix vatable and non
vatable within a store - is incorrect. Lots to consider here.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jul 17, 2019 14:15
 Subject: Re: Brickstock and UK Stores Pricing
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calsbricks (5778)

Location:  United Kingdom, England
Member Since Contact Type Status
Aug 12, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: CalsBricks
In Related Software, Teup writes:
  In Related Software, calsbricks writes:
  In Related Software, Teup writes:
  In Related Software, calsbricks writes:
  Follow the link below and you will find a tutorial on how to use Brickstock for
pricing your inventory and matching up to the Bricklink price guide as we see
it.

This is not for VAT registered stores, as VAT is an entirely separate issue and
is not handled easily by Brickstock or Bricklink for that matter.


https://www.dropbox.com/s/5tmtxim1diett6c/Brickstock_Pricing_Example.pdf?dl=0

Any questions pm us and we will see if we can help further.

Does your method get the price to match the Bricklink priceguide detail for this
part for example?

 
Part No: 3626cpb1665  Name: Minifigure, Head Dark Tan Eyebrows, White Pupils, Cheek Lines, Smile Pattern (Manuel Neuer) - Hollow Stud
* 
3626cpb1665 Minifigure, Head Dark Tan Eyebrows, White Pupils, Cheek Lines, Smile Pattern (Manuel Neuer) - Hollow Stud
Parts: Minifigure, Head

The simple answer is yes in a fashion - we come up with a lower price at £4.98
but if you add 20% VAT onto that you are almost equal to the current price guide
setting. at £4.98 + 20% = £5.97
In these type of cases it is rocket science as far as Brikclink are concerned.

Sorry Teup we don't have all the answers to this one. Is Bricklink reflecting
the total price sold at or the price less any taxes - we do not have the real
answer to that without Getting more information.

To us whatever a product is sold for (net of any taxes) should be what is used
for the price guide to accommodate all countries but that isn't clear here.
In the US sales tax is after the price of goods (In our opinion, as it should
be) VAT should be the same, but that is not how these things are on Bricklink
or are they ?

It is very simple. The average price, current average, is just the price including
VAT. The price that you will pay on average on Bricklink.
The figures you were getting in Brickstock excluded VAT. Those numbers do not
represent what these parts on average costs if you go and buy it.

Now, here is the tricky part: The amount of VAT is not fixed. The amount of VAT
in the average price depends on how many of the part's sellers are VAT enabled
stores. As you know, VAT is some 20%, but if only half of the stores that list
a part are VAT stores, it means the average price including VAT is not 20% but
half that: 10% higher than the average price excluding VAT. This is why the VAT
amount, the difference between the Bricklink price and the Brickstock price,
is variable and you are not able to calculate one into the other.

For many parts, there are huge numbers of sellers outside the EU. This is why
the VAT amount in the average is not more than some 5 to 10%. This is the reason
why in your example the prices were close.

Some may say "10 cent or 9 cent for a part, what's the difference".. but
on a store with an inventory of, say, €100K value, that's a €10K discount
given out without the seller being aware of it.

So: The problem of Brickstock average prices not matching Bricklink average prices
affects not only VAT enabled stores. It affects everyone who is located in the
EU. Sellers in the EU (VAT registered or not) will need to be aware there's
a difference between the two that can't be solved with conversion.

I hear what you are saying and understand the point you are making but it begs
some questions

1. Are you registered for VAt - you cannot tell from just looking at your store.
IO assume the answer is yes.

2. When you sell an item do you show the vat on top of the price or is the price
vat inclusive. In the UK VAT is always exclusive on business to business and
inclusive on B2C. I am quite sure Bricklink doesn't deal with that aat all
from my conversations with 2 UK stores who are vat registered. So what this means
it is a jungle and needs work on all sides to sort this out.

If you red this in detail it is not correct and is not handling things as they
should be.

https://www.bricklink.com/help.asp?helpID=2137&q=vat

More on this in due course.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jul 17, 2019 13:51
 Subject: Re: Brickstock and UK Stores Pricing
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calsbricks (5778)

Location:  United Kingdom, England
Member Since Contact Type Status
Aug 12, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: CalsBricks
In Related Software, Teup writes:
  In Related Software, calsbricks writes:
  Follow the link below and you will find a tutorial on how to use Brickstock for
pricing your inventory and matching up to the Bricklink price guide as we see
it.

This is not for VAT registered stores, as VAT is an entirely separate issue and
is not handled easily by Brickstock or Bricklink for that matter.


https://www.dropbox.com/s/5tmtxim1diett6c/Brickstock_Pricing_Example.pdf?dl=0

Any questions pm us and we will see if we can help further.

Does your method get the price to match the Bricklink priceguide detail for this
part for example?

 
Part No: 3626cpb1665  Name: Minifigure, Head Dark Tan Eyebrows, White Pupils, Cheek Lines, Smile Pattern (Manuel Neuer) - Hollow Stud
* 
3626cpb1665 Minifigure, Head Dark Tan Eyebrows, White Pupils, Cheek Lines, Smile Pattern (Manuel Neuer) - Hollow Stud
Parts: Minifigure, Head

The simple answer is yes in a fashion - we come up with a lower price at £4.98
but if you add 20% VAT onto that you are almost equal to the current price guide
setting. at £4.98 + 20% = £5.97
In these type of cases it is rocket science as far as Brikclink are concerned.

Sorry Teup we don't have all the answers to this one. Is Bricklink reflecting
the total price sold at or the price less any taxes - we do not have the real
answer to that without Getting more information.

To us whatever a product is sold for (net of any taxes) should be what is used
for the price guide to accommodate all countries but that isn't clear here.
In the US sales tax is after the price of goods (In our opinion, as it should
be) VAT should be the same, but that is not how these things are on Bricklink
or are they ?
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jul 17, 2019 13:23
 Subject: Re: Brickstock and UK Stores Pricing
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calsbricks (5778)

Location:  United Kingdom, England
Member Since Contact Type Status
Aug 12, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: CalsBricks
In Related Software, runner.caller writes:
  In Related Software, calsbricks writes:
  In Related Software, runner.caller writes:
  In Related Software, calsbricks writes:
  Follow the link below and you will find a tutorial on how to use Brickstock for
pricing your inventory and matching up to the Bricklink price guide as we see
it.

This is not for VAT registered stores, as VAT is an entirely separate issue and
is not handled easily by Brickstock or Bricklink for that matter.



https://www.dropbox.com/s/5tmtxim1diett6c/Brickstock_Pricing_Example.pdf?dl=0

  
  
Any questions pm us and we will see if we can help further.

Out of curiosity, does your country charge you an income tax as well as VAT taxes?

NO - sales tax or VAT is the only tax that is charged at present. However unless
your business is over £85,000 per year turnover you do not need to register for
VAT in the UK.

I'm talking about a personal income tax.
I thought the point of a VAT was to charge tax more on the people who buy vs.
taxing on what people earn.

But it looks like a lot of the countries with VAT's also have a high personal
income tax anyway.

Income tax is paid on net profit in the UK and you have inserted the current
rate chart. So yes - we do pay income tax (and at quite a high rate) but that
is after the accounts are prepared
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jul 17, 2019 12:53
 Subject: Re: Brickstock and UK Stores Pricing
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calsbricks (5778)

Location:  United Kingdom, England
Member Since Contact Type Status
Aug 12, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: CalsBricks
In Related Software, runner.caller writes:
  In Related Software, calsbricks writes:
  Follow the link below and you will find a tutorial on how to use Brickstock for
pricing your inventory and matching up to the Bricklink price guide as we see
it.

This is not for VAT registered stores, as VAT is an entirely separate issue and
is not handled easily by Brickstock or Bricklink for that matter.



https://www.dropbox.com/s/5tmtxim1diett6c/Brickstock_Pricing_Example.pdf?dl=0

  
  
Any questions pm us and we will see if we can help further.

Out of curiosity, does your country charge you an income tax as well as VAT taxes?

NO - sales tax or VAT is the only tax that is charged at present. However unless
your business is over £85,000 per year turnover you do not need to register for
VAT in the UK.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jul 17, 2019 12:31
 Subject: Re: Brickstock and UK Stores Pricing
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calsbricks (5778)

Location:  United Kingdom, England
Member Since Contact Type Status
Aug 12, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: CalsBricks
In Related Software, calsbricks writes:
  Follow the link below and you will find a tutorial on how to use Brickstock for
pricing your inventory and matching up to the Bricklink price guide as we see
it.

This is not for VAT registered stores, as VAT is an entirely separate issue and
is not handled easily by Brickstock or Bricklink for that matter.


https://www.dropbox.com/s/5tmtxim1diett6c/Brickstock_Pricing_Example.pdf?dl=0

Any questions pm us and we will see if we can help further.

One day if we ever do get a more modern forum you will be able to edit your posts.
GRRR

The file that gets produced following the guidelines will export to Bricklink
via the clipboard and have the prices as seen - that is because the conversion
has been set 1 to 1 and must remain that way.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jul 17, 2019 12:10
 Subject: Brickstock and UK Stores Pricing
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calsbricks (5778)

Location:  United Kingdom, England
Member Since Contact Type Status
Aug 12, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: CalsBricks
Follow the link below and you will find a tutorial on how to use Brickstock for
pricing your inventory and matching up to the Bricklink price guide as we see
it.

This is not for VAT registered stores, as VAT is an entirely separate issue and
is not handled easily by Brickstock or Bricklink for that matter.


https://www.dropbox.com/s/5tmtxim1diett6c/Brickstock_Pricing_Example.pdf?dl=0

Any questions pm us and we will see if we can help further.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jul 17, 2019 08:41
 Subject: Re: Brickstock doesn't convert prices right
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calsbricks (5778)

Location:  United Kingdom, England
Member Since Contact Type Status
Aug 12, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: CalsBricks
In Help, Teup writes:
  In Help, calsbricks writes:
  In Help, Teup writes:
  In Help, TheBrickGuys writes:
  Going along with what Pippyblocks said, all you have to do is leave the items
at the US 6 month sales average then select all the items you are working with
and go to Edit menu and select Price, from there select Inc- or Decrease and
then put in the % you need to and walla, you have what you need.

Jim

That's not right. It works for you because you're in America. But for
European sellers, the numbers that Brickstock provide are off, and there is no
way to convert them back to the values that we see here on Bricklink. This is
because
1. For Last 6 Months sales: You're converting a currency twice. All purchases
are recorded with their dollar value of the day of purchase, then today as you're
using Brickstock you convert it back to your own currency.
2. Brickstock's prices exclude VAT. VAT is usually around 20% but since there
is no telling how many of the listings include VAT and how many do not, it is
impossible to know how much lower the prices really are.

The result: Brickstock generates prices that are inaccurate and usually lower
than what you see on Bricklink and there is no way to convert them back.

This is why I recomment NOT to use Brickstock for pricing, or when you do, at
least be aware that the prices you see are INACCURATE and usually LOWER than
the prices on Bricklink. Also be aware that if you do this often, you're
accellerating the race to the bottom. You can even be your own competition: You
price an item, Brickstock deduces VAT and tells you the average lower than what
you have listed it for (because it ignores VAT), then you list it at that price,
then again Brickstock deduces VAT, tells you it's cheaper, etcetera.

I think it's a serious problem that everyone who uses Brickstock in Europe
should be aware of. All of this has been tested in several ways by several users
and it's 100% verified information.

Hi Teup

We don't disagree with you on what you have said but this store (OP) is a
UK store and it works fine for UK stores. There are only a handful of stores
who have to deal with VAT as a separate item in the UK - I appreciate it is different
for the rest of Europe.

According to Bricklink if you do not mark the box for VAT in your store you do
not see VAT inclusive prices, however it is also fair to say that anyone buying
lego in the UK pays VAT on their purchase and therefore it is actually included
in their costings (But not isolated).

We have been using the technique we described in an earlier response for 8+ years
and never really varied that much from what we see as average prices. The (OP)
was making a mistake inn his approach and we hve advised him oif that and offered
further help if he needs it.

Just for the record this is how it works in the UK for a non-registered for VAT
store;

We will take a very simple example a Black 2 x 4 Brick. You buy 100 of them in
the lego store in a cup and you pay £11.25 (reusing cup). That is 11.24p each
for those bricks, including vat. No business in their right mind is going to
sell those at a loss so the 11.24 is their cost. They add their margin to that,
whatever that is, and that is the stores price. (It includes VAT) but doesn't
from a VAT registration point of view and that is where we differ from the rest
of Europe. The way we deal with pricing is unique to our store and we use our
own internal price guide but what we advised is correct and works and brings
the op back to the price guide prices we see when we view them as (Non registered
for VAT stores).

Hope I have explained that

The price excluding VAT may be useful to you, I believe you've argued that
before. But it doesn't change the fact that Brickstock is giving you different
values than Bricklink does.
Bricklink tells you what the part costs for a buyer. Brickstock tells you how
much money sellers make a part. For you the latter apparently is most useful,
so you're lucky, in that case Brickstock is useful. But I think many sellers
want to know how from a buyer's viewpoint their price is going to compare
to that of the competition.

Whatever it is you want to know, though, everyone must be aware Brickstock "average"
prices are lower than the Bricklink ones.

For anyone who wants to see this for themselves, take for example this part:

 
Part No: 3626cpb1665  Name: Minifigure, Head Dark Tan Eyebrows, White Pupils, Cheek Lines, Smile Pattern (Manuel Neuer) - Hollow Stud
* 
3626cpb1665 Minifigure, Head Dark Tan Eyebrows, White Pupils, Cheek Lines, Smile Pattern (Manuel Neuer) - Hollow Stud
Parts: Minifigure, Head

Here's your Bricklink priceguide detail, in USD:

https://www.bricklink.com/priceGuideSummary.asp?vcID=1&vatInc=Y&a=p&colorID=90&itemID=3626cpb1665

So now you know the average price. Now, look up the part in Brickstock. What
does Brickstock tell you is "average"?

Probably, what Brickstock says will be alot more similar to:

https://www.bricklink.com/priceGuideSummary.asp?vcID=1&vatInc=N&a=p&colorID=90&itemID=3626cpb1665

Which is the average price but without VAT. It is NOT the average of the listed
items on Bricklink. It is the average amount of money that sellers earn after
taxes. Setting your listing price according to this average instead of the Bricklink
average, means that you've just UNDERpriced your item.

Thanks Teup

I will answer this more fully shortly using your examples, so we can once again
get a comparison.

Back shortly.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jul 17, 2019 07:30
 Subject: Re: Simple question
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 Topic: Problem
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calsbricks (5778)

Location:  United Kingdom, England
Member Since Contact Type Status
Aug 12, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: CalsBricks
In Problem, Teup writes:
  In Problem, calsbricks writes:
  Is there a way to see all the counterparts you have in your inventory?

Once an item is in the inventory Brickstock does not recognise it any further
as a counter part and I can find no search to see them?

Help please.

Not an answer but it reminds me. What would have been really useful is if Bricklink
had a direct link the part list of an order to all other variants of that part/colour
you've also got listed.
I am suspecting many - and I may even be willing to bet on "most" - missing parts
in orders and mistakes are due to variants. Bricklink shows how much of a part
you have left in your inventory, but it doesn't show how much of its variants
you have. As a result, it is easy to accidentally ship a variant or ship the
right part and then adjust the remaining quantity when it does not seem to match
what you think you have on hand. When in reality, the remaining quantity WAS
accurate, but part of what you have is a variant that is listed separately. Next
time a buyer comes along... "oops, I don't have enough, how could that have
happenened?"

It does happen but we do try and eliminate that. On our orders we show the quantity
remaining and as the picker gets the parts out they run a check on count and
where there is a variant available we check to ensure it is marked correctly.
We currently store all lots in individual bags and the check is quite simple
and quick now that the guys picking are so experienced.

You are of course, correct and it would be a nice touch. Maybe we will discuss
that more shortly.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jul 17, 2019 07:14
 Subject: Re: Brickstock doesn't convert prices right
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calsbricks (5778)

Location:  United Kingdom, England
Member Since Contact Type Status
Aug 12, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: CalsBricks
In Help, Teup writes:
  In Help, TheBrickGuys writes:
  Going along with what Pippyblocks said, all you have to do is leave the items
at the US 6 month sales average then select all the items you are working with
and go to Edit menu and select Price, from there select Inc- or Decrease and
then put in the % you need to and walla, you have what you need.

Jim

That's not right. It works for you because you're in America. But for
European sellers, the numbers that Brickstock provide are off, and there is no
way to convert them back to the values that we see here on Bricklink. This is
because
1. For Last 6 Months sales: You're converting a currency twice. All purchases
are recorded with their dollar value of the day of purchase, then today as you're
using Brickstock you convert it back to your own currency.
2. Brickstock's prices exclude VAT. VAT is usually around 20% but since there
is no telling how many of the listings include VAT and how many do not, it is
impossible to know how much lower the prices really are.

The result: Brickstock generates prices that are inaccurate and usually lower
than what you see on Bricklink and there is no way to convert them back.

This is why I recomment NOT to use Brickstock for pricing, or when you do, at
least be aware that the prices you see are INACCURATE and usually LOWER than
the prices on Bricklink. Also be aware that if you do this often, you're
accellerating the race to the bottom. You can even be your own competition: You
price an item, Brickstock deduces VAT and tells you the average lower than what
you have listed it for (because it ignores VAT), then you list it at that price,
then again Brickstock deduces VAT, tells you it's cheaper, etcetera.

I think it's a serious problem that everyone who uses Brickstock in Europe
should be aware of. All of this has been tested in several ways by several users
and it's 100% verified information.

Hi Teup

We don't disagree with you on what you have said but this store (OP) is a
UK store and it works fine for UK stores. There are only a handful of stores
who have to deal with VAT as a separate item in the UK - I appreciate it is different
for the rest of Europe.

According to Bricklink if you do not mark the box for VAT in your store you do
not see VAT inclusive prices, however it is also fair to say that anyone buying
lego in the UK pays VAT on their purchase and therefore it is actually included
in their costings (But not isolated).

We have been using the technique we described in an earlier response for 8+ years
and never really varied that much from what we see as average prices. The (OP)
was making a mistake inn his approach and we hve advised him oif that and offered
further help if he needs it.

Just for the record this is how it works in the UK for a non-registered for VAT
store;

We will take a very simple example a Black 2 x 4 Brick. You buy 100 of them in
the lego store in a cup and you pay £11.25 (reusing cup). That is 11.24p each
for those bricks, including vat. No business in their right mind is going to
sell those at a loss so the 11.24 is their cost. They add their margin to that,
whatever that is, and that is the stores price. (It includes VAT) but doesn't
from a VAT registration point of view and that is where we differ from the rest
of Europe. The way we deal with pricing is unique to our store and we use our
own internal price guide but what we advised is correct and works and brings
the op back to the price guide prices we see when we view them as (Non registered
for VAT stores).

Hope I have explained that
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jul 17, 2019 06:23
 Subject: Simple question
 Viewed: 131 times
 Topic: Problem
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calsbricks (5778)

Location:  United Kingdom, England
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Store: CalsBricks
Is there a way to see all the counterparts you have in your inventory?

Once an item is in the inventory Brickstock does not recognise it any further
as a counter part and I can find no search to see them?

Help please.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jul 17, 2019 05:49
 Subject: Re: Brickstock doesn't convert prices right
 Viewed: 25 times
 Topic: Help
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calsbricks (5778)

Location:  United Kingdom, England
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Store: CalsBricks
In Help, TheBrickGuys writes:
  Going along with what Pippyblocks said, all you have to do is leave the items
at the US 6 month sales average then select all the items you are working with
and go to Edit menu and select Price, from there select Inc- or Decrease and
then put in the % you need to and walla, you have what you need.

Jim

A good place to get your percentage to decrease the prices by is xe.xom here

https://www.xe.com/currencyconverter/convert/?Amount=1&From=USD&To=GBP

Remember you must use the reciprocal of the conversion, so in this case the reciprocal
was 19.34%. Apply that to all selected items in your list and round to 2 decimal
places and you will be almost spot on. There will be variances, however as it
is not known how often Bricklink updates its conversion rates and if you are
using the last 6 months sales it isn't known at what rate those figures were
converted. It isn't an exact science by any means but it is close enough.
ALSO remember to choose extras - configure - put a tick in the Use Local currency
and make the equivalent 1$ = £1 and leave it like that.

Hope that helps. If not - pm us and we will try and assist further.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jul 16, 2019 04:20
 Subject: Re: problem with star wars figs
 Viewed: 59 times
 Topic: Catalog Identification
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Store: CalsBricks
In Catalog Identification, yorbrick writes:
  In Catalog Identification, highstreetbrick writes:
  hello

when i add star wars figs into the brickstore they have no pics on them
and when i check the catalogue,i see they have an extra 0 in their number

adding them to inventory with brickstock result in all figs being problematic

is this a normal issue???

i guess i will need to add star wars figs straight from the site now i guess?

sorry if it is not so clearly explained

greets

didier

The numbers all changed a while back when they increased past 1000 entries. sw500
became sw0500 and so on.

Wasn't brickstock updated to cope with this?

Yes it was - the OP might need to run Update database and the4y are also referring
to Brickstore which hasn't been kept up to date. Brickstock works fine with
the new part numbers.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jul 15, 2019 11:50
 Subject: Re: Wondering about feedback nowadays
 Viewed: 27 times
 Topic: Feedback
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calsbricks (5778)

Location:  United Kingdom, England
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Store: CalsBricks
In Feedback, yorbrick writes:
  In Feedback, calsbricks writes:
  In Feedback, yorbrick writes:
  In Feedback, calsbricks writes:
  In Feedback, eti writes:
  I am used to filling out feedback whenever I have received what I ordered, but
I'm wondering of the newest generation still does this. Nowadays every single
place is begging me for feedback. For every little thing I order on Amazon or
bol.com I have to fill out a form to express my satisfaction. Just now I got
an evaluation request for a little tube of cream I got at my local pharmacy.
I ignore most of these requests. I am wondering if people are starting to ignore
feedback requests on Bricklink as well for this reason.

Hi there
interesting question but I am not sure about the others but Bricklink stores
seem to fall into a pattern of how many feedbacks they receive for their orders.
Over 3 years the average for the 13 stores we are monitoring is 78.52% of buyers
leave feedback. The highest store is 87.1 and the lowest is 65.8. That has remained
consistent over the three year period with very little variation.

It is an odd pattern, really with little to explain why one store does better
than another - some think it is service, others say product, some say it is a
combination of things - but no matter what the reasons the pattern remains the
same .

I think it depends how many new buyers you sell too as well. I just took a quick
look at my last 50 orders. About 30 have left feedback and of these only 4 or
5 were from buyers with under 10 feedback. Of the remaining 20 or so orders without
feedback, 10 buyers have feedback of under 10.

My unscientific analysis would indicate that new buyers tend not to leave feedback.

Interesting - thanks for adding that - we didn't look at the feedback level
of the buyer - just how many left, so that is an interesting addition and perhaps
quite meaningful. Longer time members tend to leave feedback, whilst lots of
new ones do not.

Of course it may well be unrepresentative based on the few I looked at. I also
find there are some higher feedback buyers that just do not give feedback. I
have a few past buyers that have placed 5,6,7,.. orders with me that have never
left me feedback. Does it bother me? Not at all.

Personally I don't chase feedback, not in invoices, not in the package, not
by email afterwards. I just don't see the point. If someone wants to leave
it, they will leave it. If not, it doesn't matter to me.

I don't see not leaving feedback as bad - I know some people see a lack of
feedback as nearly as bad as bad feedback, so a low ratio of feedback left indicates
a possible problem. But these days less people are leaving it, most probably
because they cannot be bothered rather than because something was bad but they
prefer not to say anything.

I think we would agree with that in the main. We have a buyer who is in the 50's
for returning to our store and never once has left feedback, despite the fact
we always leave it for him. It is just the way some people are. The Bricklink
feedback system is also subjective - short on space (No of characters) and needs
revamping, like lots of places on the site.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jul 15, 2019 11:27
 Subject: Re: Wondering about feedback nowadays
 Viewed: 27 times
 Topic: Feedback
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calsbricks (5778)

Location:  United Kingdom, England
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Store: CalsBricks
In Feedback, yorbrick writes:
  In Feedback, calsbricks writes:
  In Feedback, eti writes:
  I am used to filling out feedback whenever I have received what I ordered, but
I'm wondering of the newest generation still does this. Nowadays every single
place is begging me for feedback. For every little thing I order on Amazon or
bol.com I have to fill out a form to express my satisfaction. Just now I got
an evaluation request for a little tube of cream I got at my local pharmacy.
I ignore most of these requests. I am wondering if people are starting to ignore
feedback requests on Bricklink as well for this reason.

Hi there
interesting question but I am not sure about the others but Bricklink stores
seem to fall into a pattern of how many feedbacks they receive for their orders.
Over 3 years the average for the 13 stores we are monitoring is 78.52% of buyers
leave feedback. The highest store is 87.1 and the lowest is 65.8. That has remained
consistent over the three year period with very little variation.

It is an odd pattern, really with little to explain why one store does better
than another - some think it is service, others say product, some say it is a
combination of things - but no matter what the reasons the pattern remains the
same .

I think it depends how many new buyers you sell too as well. I just took a quick
look at my last 50 orders. About 30 have left feedback and of these only 4 or
5 were from buyers with under 10 feedback. Of the remaining 20 or so orders without
feedback, 10 buyers have feedback of under 10.

My unscientific analysis would indicate that new buyers tend not to leave feedback.

Interesting - thanks for adding that - we didn't look at the feedback level
of the buyer - just how many left, so that is an interesting addition and perhaps
quite meaningful. Longer time members tend to leave feedback, whilst lots of
new ones do not.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jul 15, 2019 11:20
 Subject: Sellers tools
 Viewed: 97 times
 Topic: Problem
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calsbricks (5778)

Location:  United Kingdom, England
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Store: CalsBricks
Yes Sellers tools

I think, and so do many others that we are in contact with, feel that it would
be helpful for Bricklink if we got out into the public domain what we are expecting
as, when and if sellers tools are released. Especially as there has been very
little dialogue about it

On a very top level wish list we would like to see the following

1. Inventory Management to include stock transaction history.
2. Sales metrics (by store, by region and totals) – with screen and report outputs
3. More print capabilities with individual customisation available
4. Batch controls for inputting inventory.
5. Audit trails for changes to inventory
6. Extensive use of Query by form for all parts of the site.
7. More capabilities with the My Inventory page (choice of colour, for example)
8. Lots more flexibility on invoices
9. Choice of method for inventory valuation, e.g. average cost, first in, first
out etc.
10. Significant improvements to cost prices and how these are handled.
11. Major improvements to part out and the part out log.


I have probably forgotten quite a few but if other stores comment, please – we
will add those to the list. If we get it out in the open then at least no one
can say it wasn't mentioned or thought of. There is, of course no guarantee
that any of it will appear in the features of the release but at least they cannot
say we didn’t know you wanted that.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jul 15, 2019 10:49
 Subject: Re: Wondering about feedback nowadays
 Viewed: 41 times
 Topic: Feedback
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calsbricks (5778)

Location:  United Kingdom, England
Member Since Contact Type Status
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Store: CalsBricks
In Feedback, eti writes:
  I am used to filling out feedback whenever I have received what I ordered, but
I'm wondering of the newest generation still does this. Nowadays every single
place is begging me for feedback. For every little thing I order on Amazon or
bol.com I have to fill out a form to express my satisfaction. Just now I got
an evaluation request for a little tube of cream I got at my local pharmacy.
I ignore most of these requests. I am wondering if people are starting to ignore
feedback requests on Bricklink as well for this reason.

Hi there
interesting question but I am not sure about the others but Bricklink stores
seem to fall into a pattern of how many feedbacks they receive for their orders.
Over 3 years the average for the 13 stores we are monitoring is 78.52% of buyers
leave feedback. The highest store is 87.1 and the lowest is 65.8. That has remained
consistent over the three year period with very little variation.

It is an odd pattern, really with little to explain why one store does better
than another - some think it is service, others say product, some say it is a
combination of things - but no matter what the reasons the pattern remains the
same .
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jul 14, 2019 13:06
 Subject: Re: Here is a challenge for you
 Viewed: 34 times
 Topic: Problem
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calsbricks (5778)

Location:  United Kingdom, England
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Store: CalsBricks
In Problem, popsicle writes:
  In Problem, calsbricks writes:
  It is to do with pricing your items into inventory.

There are a few ways to add an item into your inventory but all but one seem
to have flaws built in somewhere.

Example 1. Add item - you go through the screens and add your item as normal.
When it comes to pricing that item you either do it by looking at the whole price
guide or your price guide. Neither of them too helpful but your price guide doesn't
show if you have tiered pricing set up and if it does and you do not re-enter
that you lose that tiered pricing structure. Not helpful when you have tens of
thousands of items.

Example 2. The same thing applies to using Brickstock and update via clipboard.

Example 3. And of course the same thing applies when you part out, and who can
remember which parts you have set up with a tiered pricing structure against
each set that you part out. Pretty much impossible.

The only way you can retain your tiered prices is by going into your inventory,
finding the item you wish to update and either updating it there,(long winded
and somewhat clumsy) or making a note of it so you can remember to re-enter
it using any of the above methods.

The challenge is to come up with a way to do this which is easier and eliminates
the possibility of losing that pricing structure.

We thought one way would be to show the tiered pricing structure when you use
the My Price guide, but that only works with manually adding inventory. Or in
the part out you could look at My inventory for each part that you think has
a tiered price set up. That is nearly impossible when you have lots of parts
with this structure We don't know how many stores actually use the tiered
pricing structure thing but we see a lot of it in product searches, so it is
in use, How can you keep it up to date and not lose what you have set up when
adding new inventory ?

BY the way there should also be better ways to set it up within your inventory
such as all parts that have over x quantity set tier 1 to 100 = 1p less or something
like that.

That would just about solve this depending on how the code was set up, but that
means changes to the classic site.

I have asked Brickstock for their view on this as well.

Comments ?

It’s a very good (and helpful) subject. And wouldn’t you know it, a "challenge"
I’m really not qualified to contribute to, not meaningfully anyways. I’ve not
“added” inventory in quite some time, and I believe there’s been updates in this
area of the site, since.

But is not Consolidate/Old Price and Old Tier Pricing/with the Concatenate function,
still the way to go?

In any case I’ll be reading this thread today.

-Thanks

A little deeper look at this and it might work on a manual add. depending on
how you have your tiered pricing structure set up. We use a quantity of 2000+
as the instigator for setting up tiered pricing. So after you add a new item
the last page allows you to change the consolidation options and of course it
also shows you the total of that item after the add - so you could see you were
at the change mark and could edit the item before finally adding it to your inventory.
Clumsy but it would work and you would have to watch carefully.

It will not work on the mass upload from Brickstock nor will it work on the part
out, as the general consolidation option applies to all and you do not get a
chance to change it.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jul 14, 2019 12:54
 Subject: Re: Is this one of the slow sales periods ?
 Viewed: 84 times
 Topic: General
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Store: CalsBricks
In General, Stuart9 writes:
  There seems to be a lot of sales lately, is this a sign of one of the normal
slow downs in sales or something else ?

Hi Stuart - this is a traditionally slow period for sales - hence the number
of sales being announced. Whether they do any good is a question only those stores
that run them can answer. .

The group of stores that we are continuing to monitor are in super slow time
with one day all 13 stores did not make a total of 30 - (some days one store
gets that many - so the UK is slow.)
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jul 14, 2019 12:51
 Subject: Re: Here is a challenge for you
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 Topic: Problem
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calsbricks (5778)

Location:  United Kingdom, England
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Store: CalsBricks
In Problem, popsicle writes:
  In Problem, calsbricks writes:
  It is to do with pricing your items into inventory.

There are a few ways to add an item into your inventory but all but one seem
to have flaws built in somewhere.

Example 1. Add item - you go through the screens and add your item as normal.
When it comes to pricing that item you either do it by looking at the whole price
guide or your price guide. Neither of them too helpful but your price guide doesn't
show if you have tiered pricing set up and if it does and you do not re-enter
that you lose that tiered pricing structure. Not helpful when you have tens of
thousands of items.

Example 2. The same thing applies to using Brickstock and update via clipboard.

Example 3. And of course the same thing applies when you part out, and who can
remember which parts you have set up with a tiered pricing structure against
each set that you part out. Pretty much impossible.

The only way you can retain your tiered prices is by going into your inventory,
finding the item you wish to update and either updating it there,(long winded
and somewhat clumsy) or making a note of it so you can remember to re-enter
it using any of the above methods.

The challenge is to come up with a way to do this which is easier and eliminates
the possibility of losing that pricing structure.

We thought one way would be to show the tiered pricing structure when you use
the My Price guide, but that only works with manually adding inventory. Or in
the part out you could look at My inventory for each part that you think has
a tiered price set up. That is nearly impossible when you have lots of parts
with this structure We don't know how many stores actually use the tiered
pricing structure thing but we see a lot of it in product searches, so it is
in use, How can you keep it up to date and not lose what you have set up when
adding new inventory ?

BY the way there should also be better ways to set it up within your inventory
such as all parts that have over x quantity set tier 1 to 100 = 1p less or something
like that.

That would just about solve this depending on how the code was set up, but that
means changes to the classic site.

I have asked Brickstock for their view on this as well.

Comments ?

It’s a very good (and helpful) subject. And wouldn’t you know it, a "challenge"
I’m really not qualified to contribute to, not meaningfully anyways. I’ve not
“added” inventory in quite some time, and I believe there’s been updates in this
area of the site, since.

But is not Consolidate/Old Price and Old Tier Pricing/with the Concatenate function,
still the way to go?

In any case I’ll be reading this thread today.

-Thanks

Hello there and thank you for your comments.

That is set as a general option and would apply to all items so it is not ideal.
You again would have to remember which parts to apply it to and which not.

So the challenge remains - without a change to the software is there any way
to do this effectively and accurately.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jul 14, 2019 11:05
 Subject: Here is a challenge for you
 Viewed: 178 times
 Topic: Problem
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calsbricks (5778)

Location:  United Kingdom, England
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Store: CalsBricks
It is to do with pricing your items into inventory.

There are a few ways to add an item into your inventory but all but one seem
to have flaws built in somewhere.

Example 1. Add item - you go through the screens and add your item as normal.
When it comes to pricing that item you either do it by looking at the whole price
guide or your price guide. Neither of them too helpful but your price guide doesn't
show if you have tiered pricing set up and if it does and you do not re-enter
that you lose that tiered pricing structure. Not helpful when you have tens of
thousands of items.

Example 2. The same thing applies to using Brickstock and update via clipboard.

Example 3. And of course the same thing applies when you part out, and who can
remember which parts you have set up with a tiered pricing structure against
each set that you part out. Pretty much impossible.

The only way you can retain your tiered prices is by going into your inventory,
finding the item you wish to update and either updating it there,(long winded
and somewhat clumsy) or making a note of it so you can remember to re-enter
it using any of the above methods.

The challenge is to come up with a way to do this which is easier and eliminates
the possibility of losing that pricing structure.

We thought one way would be to show the tiered pricing structure when you use
the My Price guide, but that only works with manually adding inventory. Or in
the part out you could look at My inventory for each part that you think has
a tiered price set up. That is nearly impossible when you have lots of parts
with this structure We don't know how many stores actually use the tiered
pricing structure thing but we see a lot of it in product searches, so it is
in use, How can you keep it up to date and not lose what you have set up when
adding new inventory ?

BY the way there should also be better ways to set it up within your inventory
such as all parts that have over x quantity set tier 1 to 100 = 1p less or something
like that.

That would just about solve this depending on how the code was set up, but that
means changes to the classic site.

I have asked Brickstock for their view on this as well.

Comments ?
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jul 13, 2019 03:34
 Subject: Re: Another example - not thinking things through
 Viewed: 58 times
 Topic: Problem
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calsbricks (5778)

Location:  United Kingdom, England
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Store: CalsBricks
In Problem, yorbrick writes:
  In Problem, calsbricks writes:
  In Problem, paulvdb writes:
  In Problem, calebfishn writes:
  I just tried to place an order, but can't find anywhere where I can choose
how many VIP points I want to apply to the cost.

Are they telling me that I need to go through all the hassle of cashing in points
for a voucher before i can buy something and apply my points?

Yes, you have to get a voucher first. And they're only available for 5, 20,
50 or 100 EUR (or USD, GBP or whatever other currency you may use) so you may
have to get multiple vouchers if you want a discount that's not exactly one
of those amounts.

Ouch and if you get 2 vouchers at 25 and your set costs under the total you lose
the additional amount of the vouchers. Who in heavens name dreamed up this illogical
change - Spock are you at it again ?

The FAQ says you won't be able to redeem vouchers if they have a value higher
than the cost price.

You will but you will have to buy something else which means you have to spend
more than you planned.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jul 13, 2019 03:32
 Subject: Re: Another example - not thinking things through
 Viewed: 23 times
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Store: CalsBricks
In Problem, yorbrick writes:
  Buyers of most sets in the Lego store can nearly always find better prices elsewhere
anyway.

If they do some better redemption gifts then for me it is a positive change.
If not, it is fairly neutral. It is slightly harder to redeem for money off but
if the vouchers are instant then I'll just do it while waiting in the queue.

I think we are all waiting to see if they are instant or not. The only ones we
have seen here are S@H.

Some of the stores it is hard to get a signal from (not all) but overall the
new scheme is not for us. We will cash out and close that account. We have no
real interest in archive stuff and their

Funny how they never really did much with the Black card exclusives.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jul 13, 2019 03:14
 Subject: Re: Another example - not thinking things through
 Viewed: 25 times
 Topic: Problem
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Store: CalsBricks
In Problem, paulvdb writes:
  In Problem, calebfishn writes:
  I just tried to place an order, but can't find anywhere where I can choose
how many VIP points I want to apply to the cost.

Are they telling me that I need to go through all the hassle of cashing in points
for a voucher before i can buy something and apply my points?

Yes, you have to get a voucher first. And they're only available for 5, 20,
50 or 100 EUR (or USD, GBP or whatever other currency you may use) so you may
have to get multiple vouchers if you want a discount that's not exactly one
of those amounts.

Ouch and if you get 2 vouchers at 25 and your set costs under the total you lose
the additional amount of the vouchers. Who in heavens name dreamed up this illogical
change - Spock are you at it again ?
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jul 13, 2019 03:12
 Subject: Re: Another example - not thinking things through
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In Problem, randyf writes:
  In Problem, calebfishn writes:
  Has there been a significant devaluation of my VIP points?

VIP points used to be 5% discount, so if I had 100 points, i could redeem it
for $5.00.

Now my points can be redeemed at a 1% discount i.e. it will cost 500 points to
get a $5 voucher.

Or have I missed badly with my math here?

You should read the article here: http://brickset.com/article/44640

It will explain some things you are noticing.

Cheers,
Randy

The Lego site is not as informative as it should be - it is more about the wonderful
new features of the VIP program. When speaking to Lego employees they are already
aware of the issues these changes are going to have, but it looks like Lego,
at a corporate level are saying we don't care - this is how the new program
is going to be delivered. Good luck to them. (They may need it)
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jul 13, 2019 03:08
 Subject: Re: Another example - not thinking things through
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In Problem, calebfishn writes:
  Has there been a significant devaluation of my VIP points?

It appears so as they try and even up points to currency.
  
VIP points used to be 5% discount, so if I had 100 points, i could redeem it
for $5.00.

Now my points can be redeemed at a 1% discount i.e. it will cost 500 points to
get a $5 voucher.

Or have I missed badly with my math here?

No you haven't messed up on the maths.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jul 13, 2019 03:07
 Subject: Re: Another example - not thinking things through
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In Problem, calebfishn writes:
  I just tried to place an order, but can't find anywhere where I can choose
how many VIP points I want to apply to the cost.

Are they telling me that I need to go through all the hassle of cashing in points
for a voucher before i can buy something and apply my points?

We believe that is the case, but it has yet to be confirmed.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jul 13, 2019 03:06
 Subject: Re: Another example - not thinking things through
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In Problem, Brick.Door writes:
  I don't mind having to redeem the points in advance for a gift voucher, that's
the way most programs work. And there are more options now for spending points
other than just $ off. Iconic VIP set for $5 worth of points? Yes please!

Certainly it will mean fewer redemptions as you aren't prompted at the cash
to spend your points. I'm sure a lot of casual buyers will forget about them
and never use them. But that just decreases the cost of the program for LEGO
and makes room for more benefits.

Interesting - they seem to work differently here. Nectar, which is the largest
loyalty program in the UK is and always has been redeem at till wherever you
shop.

Lego's concept is not popular over here already. Even the store managers
that we have now spoken to feel it is going to effect business from their loyal
customers who will find sets away from their stores at greater discounts.

But still, to each their own, as is always the way.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jul 12, 2019 14:21
 Subject: Re: Another example - not thinking things through
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In Problem, calsbricks writes:
  In Problem, paulvdb writes:
  In Problem, calsbricks writes:
  Don't know yet as the site is all over the place at the moment. I seriously
doubt it, but that would be one way of getting around the issue. Another would
be to go to the site and claim all your discount so you had the total available
and just use part of it ? (Possibly - cannot find any real sensible guidelines
on it anywhere).

According to their FAQ: "If the value of the voucher is higher than the cost
of the order, you will be prevented from proceeding through checkout. (This prevents
you from losing unspent voucher value)."

Also seems that you can only get vouchers for values of 5, 20, 50 or 100 EUR.
Which I originally though meant that you could no longer get VIP discount for
any multiple of 5 EUR. But then I read "You can redeem as many VIP Discount Vouchers
on a single order as you like! However, you can only redeem one physical reward
per order on LEGO.com." So I guess I could get 3 vouchers of 5 EUR each if I
wanted to get a 15 EUR discount. But it is going to be a lot more work than just
using the dropdown menu to select how many VIP points I want to use at checkout.

And for those of us who do not use S@H it is even more of a pain in the neck.
No longer able to walk to the till and say how much is the total and what have
I got on my vip card. Okay use x and that was it. Now you have to pre-plan it
(not possible) and get a voucher and take that or the code (or whatever) to the
store and redeem it and if while you are at the store you decide to buy something
else and wish to use more discount you may not be able to do that easily (although
that has yet to be confirmed). I think Niek or someone else said they would try
their phone in store and see how that works.


This was not a good change - I wonder if Lego will listen to its most valued
customers ? That will be interesting. (I won't draw any similarities there).
There are some good things in the program changes but more not so good things.
Overall it is enough to put us off - We will probably use up what rewards we
have and then close the account. It is very easy to buy better than 5% off anywhere
nowadays and the additional ways to earn points have no real meaning to us -
we don't use social media, are not interested in most of the archive stuff
they are offering and my days on the batpod are long over. (not that you could
get one, anyway - sold out at launch and yet we never even knew about the launch
until today - how strange not only does the site have problems their announcement
did not get through to all of its vips.

Just maybe technology is not their thing

Bit more to add to this now. Have spent the last half hour in a chat session
with Lego corporate. They listened to what I had to say and made a note of the
Brickset page which was earlier referenced. The lady, donna, said they would
pass this on to the relevant team at HQ (not sure I believe that) but we shall
see. Despite our spend with Lego and it is significant for an individual, we
are only one very small cog in a giant (even smaller than we are to Bricklink),
so we doubt anything will happen other than us redeeming what we have and closing
the account.

Why, oh why do large corporations and governments not want to listen to their
customers? Do they really believe they know better? and if the answer to that
is yesy , why do they believe so?

The customer is king, long live the customer.
 
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jul 12, 2019 13:30
 Subject: Re: Another example - not thinking things through
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In Problem, paulvdb writes:
  In Problem, calsbricks writes:
  Don't know yet as the site is all over the place at the moment. I seriously
doubt it, but that would be one way of getting around the issue. Another would
be to go to the site and claim all your discount so you had the total available
and just use part of it ? (Possibly - cannot find any real sensible guidelines
on it anywhere).

According to their FAQ: "If the value of the voucher is higher than the cost
of the order, you will be prevented from proceeding through checkout. (This prevents
you from losing unspent voucher value)."

Also seems that you can only get vouchers for values of 5, 20, 50 or 100 EUR.
Which I originally though meant that you could no longer get VIP discount for
any multiple of 5 EUR. But then I read "You can redeem as many VIP Discount Vouchers
on a single order as you like! However, you can only redeem one physical reward
per order on LEGO.com." So I guess I could get 3 vouchers of 5 EUR each if I
wanted to get a 15 EUR discount. But it is going to be a lot more work than just
using the dropdown menu to select how many VIP points I want to use at checkout.

And for those of us who do not use S@H it is even more of a pain in the neck.
No longer able to walk to the till and say how much is the total and what have
I got on my vip card. Okay use x and that was it. Now you have to pre-plan it
(not possible) and get a voucher and take that or the code (or whatever) to the
store and redeem it and if while you are at the store you decide to buy something
else and wish to use more discount you may not be able to do that easily (although
that has yet to be confirmed). I think Niek or someone else said they would try
their phone in store and see how that works.


This was not a good change - I wonder if Lego will listen to its most valued
customers ? That will be interesting. (I won't draw any similarities there).
There are some good things in the program changes but more not so good things.
Overall it is enough to put us off - We will probably use up what rewards we
have and then close the account. It is very easy to buy better than 5% off anywhere
nowadays and the additional ways to earn points have no real meaning to us -
we don't use social media, are not interested in most of the archive stuff
they are offering and my days on the batpod are long over. (not that you could
get one, anyway - sold out at launch and yet we never even knew about the launch
until today - how strange not only does the site have problems their announcement
did not get through to all of its vips.

Just maybe technology is not their thing
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jul 12, 2019 13:03
 Subject: Re: Another example - not thinking things through
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In Problem, SylvainLS writes:
  In Problem, calsbricks writes:
  Called into one of my local Lego stores today to pick up a few things and was
taken aside by the manager who explained that changes were afoot on the VIP card.
It was all going to become digital and you could earn more points and in different
ways - all sounded pretty good, but then they added that in order to redeem the
points, unlike now, you would have to go to a website called their redemption
(rewards centre) centre and apply for a discount code and then use that to claim
your 'discount'.

I said that isn't going to help the impulse buying at all and they agreed.
Most people go into store with something in mind but more than often they end
up with a different overall situation then what they planned. If you have already
said I will use £50 off my VIP card and that is all you have to claim, that will
effect your purchase - they agreed.

Sometimes people just do not think things through.

Some things are better left alone.

You earn more points per €, £, $… spent but that’s still 5% redeemable in the
end.

It appears the change is just to make €, £, $… points more on par with the values:
before 1$ = 1 point = 1€, now it’s 1$ = 6.5 pts = 0.87€.

You can use your points to buy “exclusive” sets and gears. Not very interesting
for now.

All the sites talked about it a couple days ago, e.g. http://brickset.com/article/44640

Interesting when you read the comments - well over 90% are negative and the changes
are putting people off rather then making them get more involved. As I said in
the beginning think things through first before you implement them and oh yeah
- test your software until it is as perfect as possible before releasing it.
People unable to log in - losing points (despite assurances) and removing the
simplicity of the old card and storefront concept is really very customer unfocused.

I think the vip side of this will disappear from our point of view as well.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jul 12, 2019 12:13
 Subject: Re: Another example - not thinking things through
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In Problem, EnchantedBricks writes:
  In Problem, qwertyboy writes:
  In Problem, calsbricks writes:
  in order to redeem the
points, unlike now, you would have to go to a website called their redemption
(rewards centre) centre and apply for a discount code and then use that to claim
your 'discount'.

Is that new setup fast enough so that you can go on your phone while in the shop
and set up the desired discount code?

Niek.

I was just able to access it on my phone and used 500 points to get the VIP Set
on Lego.com, got the code almost instantly but that was sitting here in my Wifi,
hard to say how fast it will be in store.

Interesting

- where does it tell you the value of those points? I cannot find that anywhere.
It had my purchase from today on the purchases with the transaction id etc but
it just tells me I have 46000+ points and it used to say points worth value?

So another organisation trying to force everything to the mobile phone. (Banks
and Credit cards as well). The devices are far from secure and easily stolen
- does anyone think these things through. I had to get a new fridge freezer a
short time ago and went to our local department store where they tried to convince
me I needed one with built in wifi so I could 'talk to my fridge' whilst
I was shopping - I won't repeat my comments to that here. What is the world
coming to. Even with the larger screens of today (on phones) it is not easily
readable or navigable. Technology is wonderful but it has its place and that
is not everywhere. Grrrr.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jul 12, 2019 11:43
 Subject: Re: Another example - not thinking things through
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In Problem, qwertyboy writes:
  In Problem, calsbricks writes:
  in order to redeem the
points, unlike now, you would have to go to a website called their redemption
(rewards centre) centre and apply for a discount code and then use that to claim
your 'discount'.

Is that new setup fast enough so that you can go on your phone while in the shop
and set up the desired discount code?

Niek.

Don't know yet as the site is all over the place at the moment. I seriously
doubt it, but that would be one way of getting around the issue. Another would
be to go to the site and claim all your discount so you had the total available
and just use part of it ? (Possibly - cannot find any real sensible guidelines
on it anywhere).

Will be discussing with local mangers shortly. I am sure there will be ways to
deal with it but it really could have been set up much better.

My local manager said to me had I responded to the e-mail about it and I told
him I hadn't had one so he handed me a leaflet on it and then when I got
back to my machine I began checking it out. It appears I have 46000+ points available
- it doesn't mention a monetary value as it used to on the old VIP site,
so I am not sure whether we have lost anything or not.

To be honest a pretty poor and limp implementation by Lego - they could have
done much better with this.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jul 12, 2019 11:30
 Subject: Re: Another example - not thinking things through
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In Problem, EnchantedBricks writes:
  In Problem, mmookk61 writes:
  In Problem, calsbricks writes:
  Called into one of my local Lego stores today to pick up a few things and was
taken aside by the manager who explained that changes were afoot on the VIP card.
It was all going to become digital and you could earn more points and in different
ways - all sounded pretty good, but then they added that in order to redeem the
points, unlike now, you would have to go to a website called their redemption
(rewards centre) centre and apply for a discount code and then use that to claim
your 'discount'.

I said that isn't going to help the impulse buying at all and they agreed.
Most people go into store with something in mind but more than often they end
up with a different overall situation then what they planned. If you have already
said I will use £50 off my VIP card and that is all you have to claim, that will
effect your purchase - they agreed.

Sometimes people just do not think things through.

Some things are better left alone.

Agreed. I now have a query into LEGO.com about lost points. I had some points
put on during the double points week and the next day when they changed to the
new website design for the VIP program my points went poof. Hopefully not lost
for good Sigh . . . . I hate change.


Allow me to play Devils advocate, I am not a huge fan of change either, but
working in the Retail Tech industry it was something we always had to deal with.
And I do agree with you that it may affect some of the spur of the moment purchases
where you found yourself "Just stopping By" your local Lego store, but if they
are going to offer more ways to earn points and different rewards potentially,
I see the potential. I have seen plenty of Store Reward Cards switch to a digital
platform and be that much better for it. I have not looked into all the changes
just yet so I may be completely off but I can say Not ALL Change is Bad, I mean
look at the Modern Minifig, We all love those little guys !!

P.S Yes if points are lost during this switch that will be very upsetting !!

Sorry Rant Over !!

Change can be good but it does need to be thought through and this clearly hasn't.
Even the store manager(s) have doubts over this and I agree with them. When you
walk into a lego store and go to the wall for example, how do you know how many
cups you are going to buy - you don't as the wall can change on a fairly
regular basis. I usually call in once a week into one of our local stores and
I never know if I am going to see a wall full of items I want/need or not. To
see a brand new wall with a load of different items on there I can use could
be dampened by the fact I have not applied for any discount code or too small
a one. Much better to total the points on the card as now and simply deduct what
you wish to spend.

On top of that their new web site is not working correctly at all. It simply
keeps looping at enter your password (and I use that all the time). As I said
sometimes you need to take a step back and think things through very thoroughly
before you rush to change.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jul 12, 2019 10:59
 Subject: Another example - not thinking things through
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Called into one of my local Lego stores today to pick up a few things and was
taken aside by the manager who explained that changes were afoot on the VIP card.
It was all going to become digital and you could earn more points and in different
ways - all sounded pretty good, but then they added that in order to redeem the
points, unlike now, you would have to go to a website called their redemption
(rewards centre) centre and apply for a discount code and then use that to claim
your 'discount'.

I said that isn't going to help the impulse buying at all and they agreed.
Most people go into store with something in mind but more than often they end
up with a different overall situation then what they planned. If you have already
said I will use £50 off my VIP card and that is all you have to claim, that will
effect your purchase - they agreed.

Sometimes people just do not think things through.

Some things are better left alone.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jul 9, 2019 10:14
 Subject: Re: Does it help to post where 500 happens?
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In Problem, yorbrick writes:
  In Problem, calsbricks writes:
  In Problem, axaday writes:
  For a few weeks I consistently get an error when I do an advanced search for
items containing undetermined parts and then go to category and click "clikets".
I suppose that means there is a programming bug right there.

We see it mainly when adding inventory ()Manually) - it happens when we click
the final button add to inventory.

Same here, and occassionally on automatically parting out a new set. This is
not so bad if you are parting the whole set as supplied. But if you are removing
parts or changing quantities, it is a PITA as you have to redo it all.

Your comments made me go back and look at our internal error log. All but 1 of
the 500 errors have happened when some kind of commit has been called. In simple
terms that is when we are trying to write to the database server from the application
server.

That sounds like an authorisation/permissions error.

I wonder?
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jul 9, 2019 09:33
 Subject: Re: Does it help to post where 500 happens?
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In Problem, axaday writes:
  For a few weeks I consistently get an error when I do an advanced search for
items containing undetermined parts and then go to category and click "clikets".
I suppose that means there is a programming bug right there.

We see it mainly when adding inventory ()Manually) - it happens when we click
the final button add to inventory.

Adding inventory via Brickstock it doesn't happen, or at least hasn't
yet.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jul 3, 2019 12:53
 Subject: Re: Many 500 errors today :(
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In General, Stuart9 writes:
  I can only reply on the iPad through the afol side and cannot post a new message.

I cannot see my store beyond just the shop header, could someone please check
that you can see and navigate my store both on a PC and tablet/iPad, hate to
think no-one can.

The latter should not be possible if it is all mobile devices, can't be sure
that it is all though and I would appreciate someone checking for me, if it is
all then all those affected will be losing both traffic and orders.

Sorry to hijack this thread but I don't have an alternative for a few hours.

Thanks in advance.

Stuart

Hi Stuart

Ok on PC, Ok on Android phone and tablet.


  






In General, Teup writes:
  In General, popsicle writes:
  In General, McflyProducts writes:

  Anyone else

We've had no such issue here today. In fact, it's been very responsive,
the site.

  is it a region / time thing?

"region thing?" Maybe, as we've not experienced it. But why it would be,
I couldn't say.

These errors are supposedly global. They're just quite random.. I didn't
notice them today either, it's been fine for me. I assume we're just
lucky, just happened to be loading the site at the right moments.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jul 3, 2019 10:56
 Subject: Re: Many 500 errors today :(
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In General, stacey_love writes:
  In General, McflyProducts writes:
  I normally encounter them a few times in a week and after refreshing the page
they are normally gone, but today i just cant shake them off so it seems.

Anyone else, is it a region / time thing?

yes same here, more its not you its us ................. 500

and here hmmm.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jun 29, 2019 14:11
 Subject: Re: Mutiny
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In General, chetzler writes:
  In General, nectara writes:
  In General, Teup writes:
  

Is not about members is about everybody should mind their own business.
How would you feel if your buyers piss you off all long day with their suggestions
about your store?

   Nothing is perfect, but to have someone who abuses their "freedom of speech"
on a daily basis is just too much and let's be honest the complainers are
running a store who barely make 1k profit per month who they think they are smarter
than a company who make millions.


BrickLink was already making a lot of money before the current management (and
you) came on the scene. This was partly by virtue of the combined efforts of
thousands of hard-working sellers (and the member who created the catalog) and
partly because BrickLink was simply a great idea. The new owners walked into
a profitable, established operation with tens of thousands of members already
engaged in commerce. That has very little to do with being smart, it simply
means that one has the capital to seize a lucrative opportunity. BrickLink was
Dan's brainchild--not theirs. The current ownership, despite trying
many new things, is still surving on Dan's original idea.

I'm not saying that current management/ownership is dumb, but don't delude
yourself by thinking that they are responsible for BrickLink's success: they
are still riding the coattails of those that came before them.

  Everybody agrees that a lot of things can be done regarding Bricklink but is
not our business at the end of the day so let's start to understand who we
really are and if Bricklink comes to us asking for suggestions let doing then
not every single day.

Is simply very very annoying to see everyday endless posts harassing Bricklink
and their admins just because they have great ideas in their mind. Keep them
for you till somebody ask about.

Till then to have my peace I will use ignore function (not for you)

Regards
Nectara

Well said and very true.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jun 29, 2019 13:47
 Subject: Re: Mutiny
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calsbricks (5778)

Location:  United Kingdom, England
Member Since Contact Type Status
Aug 12, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: CalsBricks
In General, chetzler writes:
  In General, nectara writes:
  In General, Teup writes:
  

Is not about members is about everybody should mind their own business.
How would you feel if your buyers piss you off all long day with their suggestions
about your store?

   Nothing is perfect, but to have someone who abuses their "freedom of speech"
on a daily basis is just too much and let's be honest the complainers are
running a store who barely make 1k profit per month who they think they are smarter
than a company who make millions.


BrickLink was already making a lot of money before the current management (and
you) came on the scene. This was partly by virtue of the combined efforts of
thousands of hard-working sellers (and the member who created the catalog) and
partly because BrickLink was simply a great idea. The new owners walked into
a profitable, established operation with tens of thousands of members already
engaged in commerce. That has very little to do with being smart, it simply
means that one has the capital to seize a lucrative opportunity. BrickLink was
Dan's brainchild--not theirs. The current ownership, despite trying
many new things, is still surving on Dan's original idea.

I'm not saying that current management/ownership is dumb, but don't delude
yourself by thinking that they are responsible for BrickLink's success: they
are still riding the coattails of those that came before them.

  Everybody agrees that a lot of things can be done regarding Bricklink but is
not our business at the end of the day so let's start to understand who we
really are and if Bricklink comes to us asking for suggestions let doing then
not every single day.

Is simply very very annoying to see everyday endless posts harassing Bricklink
and their admins just because they have great ideas in their mind. Keep them
for you till somebody ask about.

Till then to have my peace I will use ignore function (not for you)

Regards
Nectara

Well said and very true.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jun 29, 2019 13:42
 Subject: Re: Mutiny
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calsbricks (5778)

Location:  United Kingdom, England
Member Since Contact Type Status
Aug 12, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: CalsBricks
In General, popsicle writes:
  In General, qwertyboy writes:
  In General, popsicle writes:
  Here, I see no harm in Bill's attempt to form a formal (as in members only)
forum, centered around the topic of "selling on BL" Yes, as you say "nothing
good may come from the idea" but nor do I see any harm from it's existence.
I personally would not join, for a couple of reasons. Chief reason is that it
seems to be a gripe party. Doesn't sound like a space I'd like to occupy
my time in, unless they serve beer

I would not be interested in a "gripe party" forum, but nobody knows what it
will turn out to be. It could equally well be a place with constructive and worthwhile
discussions. For that reason I will join, and try to help shape that space. If
it does "go down", I can always walk away. But I will never know unless I join
and try.

As usual, you're a voice of reason, Niek.

I simply don't buy the declared motivations behind Bill's activities
here in the forum. I know these types of people. And yeah, it's only my
opinion. But what else do I have to guide and formulate my opinions, other than
experience.

And what, pray lord do you think our motivations are? Just use common sense.
We have stood the test of time (and not split our self into multiple sites e.g.
BO, like many others here) growing year on year as a shop since we opened. We
have also made well over 1000 purchases on this site. We have a very high proportion
of return customers and we are a contributor to the sites catalogue as time and
circumstances permit. We pay our fees before they are due each month, and of
course we post comments on the forum especially when we feel things need to change.


So What, dear lady, do you believe our objectives are? To take over the site,
to destroy the site, to disrupt sales and get everyone to leave the site? Let
me assure you that what we are doing is trying to help the site. Simple as that
not rocket science and hard to understand how people want to turn that on its
head and make out like everything we say is meant to pull the site into oblivion.
Good grief - get a grip.

Just where do you believe we are going with this. Unfounded accusations with
nothing to back them up are not helpful, at the best of times. Might be that
you should stick to what you do know and not what you don’t.


  
At the same time, I understand those that would want to take part in what Bill
is pushing. I just don't have the same perspective as those folks, and I'm
content in that knowledge.

Kudos for your motivation in joining "For that reason I will join, and try to
help shape that space" I'll expect full reports back to us here

Niek is on our register and with his deep knowledge of the site I am sure he
will add to the thoughts that are discussed and or debated. What he, or for that
matter, anyone else wishes to pass on is down to them, not us.
  
-Cory
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jun 29, 2019 12:59
 Subject: Re: Mutiny
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calsbricks (5778)

Location:  United Kingdom, England
Member Since Contact Type Status
Aug 12, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: CalsBricks
In General, qwertyboy writes:
  In General, popsicle writes:
  Here, I see no harm in Bill's attempt to form a formal (as in members only)
forum, centered around the topic of "selling on BL" Yes, as you say "nothing
good may come from the idea" but nor do I see any harm from it's existence.
I personally would not join, for a couple of reasons. Chief reason is that it
seems to be a gripe party. Doesn't sound like a space I'd like to occupy
my time in, unless they serve beer

I would not be interested in a "gripe party" forum, but nobody knows what it
will turn out to be. It could equally well be a place with constructive and worthwhile
discussions. For that reason I will join, and try to help shape that space. If
it does "go down", I can always walk away. But I will never know unless I join
and try.

Niek.

Okay - I Have read all the threads now including the hijacked Mutiny one and
in the main I have avoided responding to them as I have very little time for
some of the comments. We have absolutely no intention whatsoever of creating
a venue for people to carry on moaning and winging - they can and do that here
- so why bother to do it somewhere else. If the separate forum goes ahead as
suggested it will be a place for constructive discussions on things we would
like to see done to the Bricklink marketplace. Almost like a sounding board for
new developments, especially if Bricklink development choose to listen - and
that is a long way off as we already know.

Admin_Russell has offered a new post subject for this forum which we will discuss
and respond to in due course. He also commented that he would not like to see
traffic move away from the site. I doubt that would happen but those were his
comments - he didn't attack the idea or its OP, which others have taken upon
themselves to do - and they wonder why so many avoid the forum. I have very broad
shoulders and can take all the flak that is dished out

Just as Ed says Life is good - so is change and we believe it needs to happen.
And like others have already said in this thread we have countless messages in
of support from members who simply will not use the forum for their own reasons.
That certainly has to stop and will not be allowed under any circumstances on
a different forum if one is created.

We want to help bring about change, Agreed change not enforced. And we understand
that businesses cannot be run by committee - someone has to make decisions. But
remember wise old adage good decisions are those that can be reversed.

As for the current owners love of Lego, I am sure he does enjoy it but unfortunately
he is a hands-off multi billionaire with lots better and more important things
to do and has pretty much left the running of the site to his management team.
He has also been heavily invoiced in external matters which have obviously taken
up a great deal of his time and attention.

Unfortunately the early visits never took the UK in so we, unlike some, did not
have the chance to meet him personally. Having said that we are aware of some
UK members who did and they are on our list already.



And for the statisticians on here so far the members are

UK 23.08%
USA 57.69%
Canada 11.54%
Ireland 3.85%
Netherlands 3.85%

and we have well exceeded half of the viable level of 50 (to start).

So Niek, please don't worry - if this gets off the ground it will be what
we all make of it and if it manages to bring about 1 agreed change to the site
then it will have at least partially achieved one of its objectives.

So if anyone else is interested a simple pm will add you to the list and you
will then be kept informed of what is going on.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jun 29, 2019 06:02
 Subject: Re: Mutiny
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calsbricks (5778)

Location:  United Kingdom, England
Member Since Contact Type Status
Aug 12, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: CalsBricks
In General, nectara writes:
  In General, Teup writes:
  

Is not about members is about everybody should mind their own business.
How would you feel if your buyers piss you off all long day with their suggestions
about your store?
Nothing is perfect, but to have someone who abuses their "freedom of speech"
on a daily basis is just too much and let's be honest the complainers are
running a store who barely make 1k profit per month who they think they are smarter
than a company who make millions.

Everybody agrees that a lot of things can be done regarding Bricklink but is
not our business at the end of the day so let's start to understand who we
really are and if Bricklink comes to us asking for suggestions let doing then
not every single day.

Is simply very very annoying to see everyday endless posts harassing Bricklink
and their admins just because they have great ideas in their mind. Keep them
for you till somebody ask about.

Till then to have my peace I will use ignore function (not for you)

Regards
Nectara

Thanks for that it saves countless messages responding to your threats and abusive
language.

As for profits I think you are spending too much time in the pub or with
opening beers. Our net profits per month are much higher than that and we know
what we are doing, unlike some people we know.

By the way please stop using foul language in your posts it is not polite or
necessary. If you wish to use profanity do it elsewhere not here.

Perhaps that is why you were banned ?????
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jun 29, 2019 04:54
 Subject: Re: Bricklink User Group update
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calsbricks (5778)

Location:  United Kingdom, England
Member Since Contact Type Status
Aug 12, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: CalsBricks
In General, Admin_Russell writes:
  In General, calsbricks writes:
  In General, Bricklord writes:
  Yes, a good idea in itself. Wasn't there a FB group for sellers already though?

Not really sure - do not remember one.

We are hoping with all the other benefits this can re-instill some community
spirit. The longer serving and (by nature) older stores can be an immense help
in this - You were here 6 years before we got started and have stayed the course
- so your knowledge could be immensely helpful.

Instead of taking more traffic off of BrickLink, why don’t we just create a BUG
Forum here on BrickLink? It would take about five minutes to set up.


Interesting comments - they will be considered once we are formed. Thanks for
the thought.
  
  
  

In General, calsbricks writes:
  We are just over halfway towards our initial target on this and some interesting
concepts/suggestions are coming out of it.

How about a separate forum (hosted elsewhere)where we can discuss our issues
openly - it would be closed to the public but open to our members. A knowledge
base is also being suggested as a way of adding to the arena. Lots and lots of
forum posts have been removed over the years as they expire and some of them
have had solutions as well as ideas in them which could be used today.

If you are interested, no matter where you are based, just pm us and we will
add your name to the list.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jun 28, 2019 17:05
 Subject: Re: Bricklink User Group update
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calsbricks (5778)

Location:  United Kingdom, England
Member Since Contact Type Status
Aug 12, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: CalsBricks
In General, dcarmine writes:
  In General, calsbricks writes:
  In General, dcarmine writes:
  In General, calsbricks writes:
  
Not really sure - do not remember one.

Yes there is a Facebook page called Bricklink World Wide Sellers.

Now I remember this was something started up a while ago and looked for a single
member per country to join. Didn't know it was still going and have never
heard anything more about it.

I don't think that this is "that" one. I can post on it and get messages
in my FB feed.

NO then I haven't heard of them. Strange - anyone else know of them? How
long they have been around and why are they so quiet?


  

  
  
  
We are hoping with all the other benefits this can re-instill some community
spirit. The longer serving and (by nature) older stores can be an immense help
in this - You were here 6 years before we got started and have stayed the course
- so your knowledge could be immensely helpful.


This is the best idea you have ever had (that I've seen).

Bravo,

Donna

 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jun 28, 2019 15:30
 Subject: Re: Bricklink User Group update
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calsbricks (5778)

Location:  United Kingdom, England
Member Since Contact Type Status
Aug 12, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: CalsBricks
In General, cycbuild writes:
  In General, yorbrick writes:
  
  
  That isn't how this forum works. Anyone can read this forum and know what
is in here, without logging in and even without registering to use BL.

Beg to differ - whilst anyone can read the forum you cannot comment without being
registered so that is partially restricted

Yes, but you can read and therefore know what the forum is for without registering
and so you can decide whether it is for you before registering.

  
  That is the problem with having a closed forum group. You have to register and
be a part of it to know what is being discussed.

And that is bad why?


Because you made out this extra forum was going to be a knowledge base repository
for solutions to BL problems. Why restrict this knowledge base to only those
that want to join this group. Or to put it another way, why force people to join
a group to get access to this knowledge? I can understand you want a decent number
of members to give some credibility to any proposals you put to BL, but if these
numbers are inflated by people joining just to get access to useful information
that is otherwise hidden from public view then the user group would not necessarily
speak for the number of members.

I interpret it as, or hope it will be, a community newsletter with the occasional
vote. If participating members can agree what they'd like playing now on
the radio, e.g. implementing tags, the bus driver has incentive to accept a common
request. The burden is on BUG to make sure as many voices are heard and addressed.
In terms of reducing conflict, an outlet will also lessen the grief here when
Xpress is released, without the heckling towards BL agenda and without threads
getting locked up or blotted out. If there's no voting, then I agree with
Yorbrick.

There are lots of ways the information could be shared but we will deal with
that when we get to discussing these suggestions.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jun 28, 2019 15:28
 Subject: Re: Bricklink User Group update
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calsbricks (5778)

Location:  United Kingdom, England
Member Since Contact Type Status
Aug 12, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: CalsBricks
In General, dcarmine writes:
  In General, calsbricks writes:
  
Not really sure - do not remember one.

Yes there is a Facebook page called Bricklink World Wide Sellers.

Now I remember this was something started up a while ago and looked for a single
member per country to join. Didn't know it was still going and have never
heard anything more about it.
  
  
We are hoping with all the other benefits this can re-instill some community
spirit. The longer serving and (by nature) older stores can be an immense help
in this - You were here 6 years before we got started and have stayed the course
- so your knowledge could be immensely helpful.


This is the best idea you have ever had (that I've seen).

Bravo,

Donna

 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jun 28, 2019 15:25
 Subject: Re: Bricklink User Group update
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calsbricks (5778)

Location:  United Kingdom, England
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Buying Privileges - OKSelling Privileges - OK
Store: CalsBricks
In General, yorbrick writes:
  
  If you re-read the original post the knowledgebase was an early suggestion just
like the other forum. it will be discussed and agreed or not, as the case may
be by those who have taken the time to show interest in this issue. Bricklink
have had over 6 years now to move things along on the site and unfortunately
that really hasn't happened to any significant degree - so if they want a
knowledge base here let them get it moving. If we do it, and they want us to
share that I am sure we can come to some sort of agreement - time will tell.
We want to make things happen not talk about them and we want agreement to be
reached before an event not disagreement after.

So is this knowledge base only available if people join your group, or is it
freely available to read? If it isn't freely available to read, then I don't
really see the point. The same questions will get asked / discussed here again
and again. If closed and only readable by your BUG members, then other people
will never find it via an internet search and will not know what information
is hidden away.

If the knowledgebase comes to fruition, and that is a decision the BUG members
will make, we will see what happens with your comments. It is also up to Bricklink
somewhat as the site does not currently support a knowledgebase feature.


  
As I said before, this is the problem of a closed group. You don't know what
is in it until you join, and if you cannot know what is in it until you join,
then you are unlikely to find it and join.

To a degree this is also a closed group, although you can read the forum without
being a member.

We will consider the points you have made in our discussions.

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