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 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jul 18, 2019 07:53
 Subject: Re: Simple question
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 Topic: Problem
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calsbricks (5781)

Location:  United Kingdom, England
Member Since Contact Type Status
Aug 12, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: CalsBricks
In Problem, bje writes:
  In Problem, calsbricks writes:
  Is there a way to see all the counterparts you have in your inventory?

Once an item is in the inventory Brickstock does not recognise it any further
as a counter part and I can find no search to see them?

Help please.

Assuming you mean wheel and tire assemblies or container bottoms and lids?
Counterparts are usually c0 numbers. In Brickstock, download your inventory and
on your search filters make the settings "Part #" and "Contains" and then search
c0. You do collect a few like 3829c01 as well, but for the most part it will
show the assemblies. You cannot sort the list to only contain items with inventories
and of course counterparts with their own unique numbers and no c0 number in
the part number is not going to show up.

Other than that, no idea.

Thanks for the effort - tri4ed that - we have too many parts unfortunately to
sort through. It has all evolved from parting out sets without removing th4e
counterparts first. As we catch them (on an order) - we remove the remaining
ones but that is slow work). Why call them a counterpart in the inventory and
then drop that when they are added to your store inventory - not logical.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jul 17, 2019 14:27
 Subject: Re: Brickstock and UK Stores Pricing
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calsbricks (5781)

Location:  United Kingdom, England
Member Since Contact Type Status
Aug 12, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: CalsBricks
In Related Software, Teup writes:
  The reason I gave you that part is because its sellers that are currently listing
it are mostly (all?) VAT enabled sellers. So with this part you see the biggest
possible difference between the Bricklink and Brickstock price. For parts with
only non-EU sellers there is no difference between Bricklink and Brickstock.
And for all other parts it's somewhere in the middle. Usually just a subtle
difference. (but still important)

In Related Software, Teup writes:
  In Related Software, calsbricks writes:
  In Related Software, Teup writes:
  In Related Software, calsbricks writes:
  Follow the link below and you will find a tutorial on how to use Brickstock for
pricing your inventory and matching up to the Bricklink price guide as we see
it.

This is not for VAT registered stores, as VAT is an entirely separate issue and
is not handled easily by Brickstock or Bricklink for that matter.


https://www.dropbox.com/s/5tmtxim1diett6c/Brickstock_Pricing_Example.pdf?dl=0

Any questions pm us and we will see if we can help further.

Does your method get the price to match the Bricklink priceguide detail for this
part for example?

 
Part No: 3626cpb1665  Name: Minifigure, Head Dark Tan Eyebrows, White Pupils, Cheek Lines, Smile Pattern (Manuel Neuer) - Hollow Stud
* 
3626cpb1665 Minifigure, Head Dark Tan Eyebrows, White Pupils, Cheek Lines, Smile Pattern (Manuel Neuer) - Hollow Stud
Parts: Minifigure, Head

The simple answer is yes in a fashion - we come up with a lower price at £4.98
but if you add 20% VAT onto that you are almost equal to the current price guide
setting. at £4.98 + 20% = £5.97
In these type of cases it is rocket science as far as Brikclink are concerned.

Sorry Teup we don't have all the answers to this one. Is Bricklink reflecting
the total price sold at or the price less any taxes - we do not have the real
answer to that without Getting more information.

To us whatever a product is sold for (net of any taxes) should be what is used
for the price guide to accommodate all countries but that isn't clear here.
In the US sales tax is after the price of goods (In our opinion, as it should
be) VAT should be the same, but that is not how these things are on Bricklink
or are they ?

It is very simple. The average price, current average, is just the price including
VAT. The price that you will pay on average on Bricklink.
The figures you were getting in Brickstock excluded VAT. Those numbers do not
represent what these parts on average costs if you go and buy it.

Now, here is the tricky part: The amount of VAT is not fixed. The amount of VAT
in the average price depends on how many of the part's sellers are VAT enabled
stores. As you know, VAT is some 20%, but if only half of the stores that list
a part are VAT stores, it means the average price including VAT is not 20% but
half that: 10% higher than the average price excluding VAT. This is why the VAT
amount, the difference between the Bricklink price and the Brickstock price,
is variable and you are not able to calculate one into the other.

For many parts, there are huge numbers of sellers outside the EU. This is why
the VAT amount in the average is not more than some 5 to 10%. This is the reason
why in your example the prices were close.

Some may say "10 cent or 9 cent for a part, what's the difference".. but
on a store with an inventory of, say, €100K value, that's a €10K discount
given out without the seller being aware of it.

So: The problem of Brickstock average prices not matching Bricklink average prices
affects not only VAT enabled stores. It affects everyone who is located in the
EU. Sellers in the EU (VAT registered or not) will need to be aware there's
a difference between the two that can't be solved with conversion.

3 of the stores were vat registered the 4th one was not (UK) and yes it does
show a significant difference. So your point is well proven and I would suggest
that Bricklink need to take a step back and re-think how they handle vat before
VAT themselves get involved. VAT is just another form of sales tax and in the
US, as stated it comes after the price of goods. One of the UK stores who is
registered has asked for clearer ways of reporting vat but unfortunately they
have been ignored up til now. VAT prices should be inclusive for B2C that is
how it works but exclusive to B2B where both parties are registered for VAT,
In addition transactions between VAT registered business within the EU should
have nil effect.

That coupled with the fact Bricklink is saying you cannot mix vatable and non
vatable within a store - is incorrect. Lots to consider here.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jul 17, 2019 14:15
 Subject: Re: Brickstock and UK Stores Pricing
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calsbricks (5781)

Location:  United Kingdom, England
Member Since Contact Type Status
Aug 12, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: CalsBricks
In Related Software, Teup writes:
  In Related Software, calsbricks writes:
  In Related Software, Teup writes:
  In Related Software, calsbricks writes:
  Follow the link below and you will find a tutorial on how to use Brickstock for
pricing your inventory and matching up to the Bricklink price guide as we see
it.

This is not for VAT registered stores, as VAT is an entirely separate issue and
is not handled easily by Brickstock or Bricklink for that matter.


https://www.dropbox.com/s/5tmtxim1diett6c/Brickstock_Pricing_Example.pdf?dl=0

Any questions pm us and we will see if we can help further.

Does your method get the price to match the Bricklink priceguide detail for this
part for example?

 
Part No: 3626cpb1665  Name: Minifigure, Head Dark Tan Eyebrows, White Pupils, Cheek Lines, Smile Pattern (Manuel Neuer) - Hollow Stud
* 
3626cpb1665 Minifigure, Head Dark Tan Eyebrows, White Pupils, Cheek Lines, Smile Pattern (Manuel Neuer) - Hollow Stud
Parts: Minifigure, Head

The simple answer is yes in a fashion - we come up with a lower price at £4.98
but if you add 20% VAT onto that you are almost equal to the current price guide
setting. at £4.98 + 20% = £5.97
In these type of cases it is rocket science as far as Brikclink are concerned.

Sorry Teup we don't have all the answers to this one. Is Bricklink reflecting
the total price sold at or the price less any taxes - we do not have the real
answer to that without Getting more information.

To us whatever a product is sold for (net of any taxes) should be what is used
for the price guide to accommodate all countries but that isn't clear here.
In the US sales tax is after the price of goods (In our opinion, as it should
be) VAT should be the same, but that is not how these things are on Bricklink
or are they ?

It is very simple. The average price, current average, is just the price including
VAT. The price that you will pay on average on Bricklink.
The figures you were getting in Brickstock excluded VAT. Those numbers do not
represent what these parts on average costs if you go and buy it.

Now, here is the tricky part: The amount of VAT is not fixed. The amount of VAT
in the average price depends on how many of the part's sellers are VAT enabled
stores. As you know, VAT is some 20%, but if only half of the stores that list
a part are VAT stores, it means the average price including VAT is not 20% but
half that: 10% higher than the average price excluding VAT. This is why the VAT
amount, the difference between the Bricklink price and the Brickstock price,
is variable and you are not able to calculate one into the other.

For many parts, there are huge numbers of sellers outside the EU. This is why
the VAT amount in the average is not more than some 5 to 10%. This is the reason
why in your example the prices were close.

Some may say "10 cent or 9 cent for a part, what's the difference".. but
on a store with an inventory of, say, €100K value, that's a €10K discount
given out without the seller being aware of it.

So: The problem of Brickstock average prices not matching Bricklink average prices
affects not only VAT enabled stores. It affects everyone who is located in the
EU. Sellers in the EU (VAT registered or not) will need to be aware there's
a difference between the two that can't be solved with conversion.

I hear what you are saying and understand the point you are making but it begs
some questions

1. Are you registered for VAt - you cannot tell from just looking at your store.
IO assume the answer is yes.

2. When you sell an item do you show the vat on top of the price or is the price
vat inclusive. In the UK VAT is always exclusive on business to business and
inclusive on B2C. I am quite sure Bricklink doesn't deal with that aat all
from my conversations with 2 UK stores who are vat registered. So what this means
it is a jungle and needs work on all sides to sort this out.

If you red this in detail it is not correct and is not handling things as they
should be.

https://www.bricklink.com/help.asp?helpID=2137&q=vat

More on this in due course.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jul 17, 2019 13:51
 Subject: Re: Brickstock and UK Stores Pricing
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calsbricks (5781)

Location:  United Kingdom, England
Member Since Contact Type Status
Aug 12, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: CalsBricks
In Related Software, Teup writes:
  In Related Software, calsbricks writes:
  Follow the link below and you will find a tutorial on how to use Brickstock for
pricing your inventory and matching up to the Bricklink price guide as we see
it.

This is not for VAT registered stores, as VAT is an entirely separate issue and
is not handled easily by Brickstock or Bricklink for that matter.


https://www.dropbox.com/s/5tmtxim1diett6c/Brickstock_Pricing_Example.pdf?dl=0

Any questions pm us and we will see if we can help further.

Does your method get the price to match the Bricklink priceguide detail for this
part for example?

 
Part No: 3626cpb1665  Name: Minifigure, Head Dark Tan Eyebrows, White Pupils, Cheek Lines, Smile Pattern (Manuel Neuer) - Hollow Stud
* 
3626cpb1665 Minifigure, Head Dark Tan Eyebrows, White Pupils, Cheek Lines, Smile Pattern (Manuel Neuer) - Hollow Stud
Parts: Minifigure, Head

The simple answer is yes in a fashion - we come up with a lower price at £4.98
but if you add 20% VAT onto that you are almost equal to the current price guide
setting. at £4.98 + 20% = £5.97
In these type of cases it is rocket science as far as Brikclink are concerned.

Sorry Teup we don't have all the answers to this one. Is Bricklink reflecting
the total price sold at or the price less any taxes - we do not have the real
answer to that without Getting more information.

To us whatever a product is sold for (net of any taxes) should be what is used
for the price guide to accommodate all countries but that isn't clear here.
In the US sales tax is after the price of goods (In our opinion, as it should
be) VAT should be the same, but that is not how these things are on Bricklink
or are they ?
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jul 17, 2019 13:23
 Subject: Re: Brickstock and UK Stores Pricing
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calsbricks (5781)

Location:  United Kingdom, England
Member Since Contact Type Status
Aug 12, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: CalsBricks
In Related Software, runner.caller writes:
  In Related Software, calsbricks writes:
  In Related Software, runner.caller writes:
  In Related Software, calsbricks writes:
  Follow the link below and you will find a tutorial on how to use Brickstock for
pricing your inventory and matching up to the Bricklink price guide as we see
it.

This is not for VAT registered stores, as VAT is an entirely separate issue and
is not handled easily by Brickstock or Bricklink for that matter.



https://www.dropbox.com/s/5tmtxim1diett6c/Brickstock_Pricing_Example.pdf?dl=0

  
  
Any questions pm us and we will see if we can help further.

Out of curiosity, does your country charge you an income tax as well as VAT taxes?

NO - sales tax or VAT is the only tax that is charged at present. However unless
your business is over £85,000 per year turnover you do not need to register for
VAT in the UK.

I'm talking about a personal income tax.
I thought the point of a VAT was to charge tax more on the people who buy vs.
taxing on what people earn.

But it looks like a lot of the countries with VAT's also have a high personal
income tax anyway.

Income tax is paid on net profit in the UK and you have inserted the current
rate chart. So yes - we do pay income tax (and at quite a high rate) but that
is after the accounts are prepared
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jul 17, 2019 12:53
 Subject: Re: Brickstock and UK Stores Pricing
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calsbricks (5781)

Location:  United Kingdom, England
Member Since Contact Type Status
Aug 12, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: CalsBricks
In Related Software, runner.caller writes:
  In Related Software, calsbricks writes:
  Follow the link below and you will find a tutorial on how to use Brickstock for
pricing your inventory and matching up to the Bricklink price guide as we see
it.

This is not for VAT registered stores, as VAT is an entirely separate issue and
is not handled easily by Brickstock or Bricklink for that matter.



https://www.dropbox.com/s/5tmtxim1diett6c/Brickstock_Pricing_Example.pdf?dl=0

  
  
Any questions pm us and we will see if we can help further.

Out of curiosity, does your country charge you an income tax as well as VAT taxes?

NO - sales tax or VAT is the only tax that is charged at present. However unless
your business is over £85,000 per year turnover you do not need to register for
VAT in the UK.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jul 17, 2019 12:31
 Subject: Re: Brickstock and UK Stores Pricing
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calsbricks (5781)

Location:  United Kingdom, England
Member Since Contact Type Status
Aug 12, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: CalsBricks
In Related Software, calsbricks writes:
  Follow the link below and you will find a tutorial on how to use Brickstock for
pricing your inventory and matching up to the Bricklink price guide as we see
it.

This is not for VAT registered stores, as VAT is an entirely separate issue and
is not handled easily by Brickstock or Bricklink for that matter.


https://www.dropbox.com/s/5tmtxim1diett6c/Brickstock_Pricing_Example.pdf?dl=0

Any questions pm us and we will see if we can help further.

One day if we ever do get a more modern forum you will be able to edit your posts.
GRRR

The file that gets produced following the guidelines will export to Bricklink
via the clipboard and have the prices as seen - that is because the conversion
has been set 1 to 1 and must remain that way.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jul 17, 2019 12:10
 Subject: Brickstock and UK Stores Pricing
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calsbricks (5781)

Location:  United Kingdom, England
Member Since Contact Type Status
Aug 12, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: CalsBricks
Follow the link below and you will find a tutorial on how to use Brickstock for
pricing your inventory and matching up to the Bricklink price guide as we see
it.

This is not for VAT registered stores, as VAT is an entirely separate issue and
is not handled easily by Brickstock or Bricklink for that matter.


https://www.dropbox.com/s/5tmtxim1diett6c/Brickstock_Pricing_Example.pdf?dl=0

Any questions pm us and we will see if we can help further.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jul 17, 2019 08:41
 Subject: Re: Brickstock doesn't convert prices right
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calsbricks (5781)

Location:  United Kingdom, England
Member Since Contact Type Status
Aug 12, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: CalsBricks
In Help, Teup writes:
  In Help, calsbricks writes:
  In Help, Teup writes:
  In Help, TheBrickGuys writes:
  Going along with what Pippyblocks said, all you have to do is leave the items
at the US 6 month sales average then select all the items you are working with
and go to Edit menu and select Price, from there select Inc- or Decrease and
then put in the % you need to and walla, you have what you need.

Jim

That's not right. It works for you because you're in America. But for
European sellers, the numbers that Brickstock provide are off, and there is no
way to convert them back to the values that we see here on Bricklink. This is
because
1. For Last 6 Months sales: You're converting a currency twice. All purchases
are recorded with their dollar value of the day of purchase, then today as you're
using Brickstock you convert it back to your own currency.
2. Brickstock's prices exclude VAT. VAT is usually around 20% but since there
is no telling how many of the listings include VAT and how many do not, it is
impossible to know how much lower the prices really are.

The result: Brickstock generates prices that are inaccurate and usually lower
than what you see on Bricklink and there is no way to convert them back.

This is why I recomment NOT to use Brickstock for pricing, or when you do, at
least be aware that the prices you see are INACCURATE and usually LOWER than
the prices on Bricklink. Also be aware that if you do this often, you're
accellerating the race to the bottom. You can even be your own competition: You
price an item, Brickstock deduces VAT and tells you the average lower than what
you have listed it for (because it ignores VAT), then you list it at that price,
then again Brickstock deduces VAT, tells you it's cheaper, etcetera.

I think it's a serious problem that everyone who uses Brickstock in Europe
should be aware of. All of this has been tested in several ways by several users
and it's 100% verified information.

Hi Teup

We don't disagree with you on what you have said but this store (OP) is a
UK store and it works fine for UK stores. There are only a handful of stores
who have to deal with VAT as a separate item in the UK - I appreciate it is different
for the rest of Europe.

According to Bricklink if you do not mark the box for VAT in your store you do
not see VAT inclusive prices, however it is also fair to say that anyone buying
lego in the UK pays VAT on their purchase and therefore it is actually included
in their costings (But not isolated).

We have been using the technique we described in an earlier response for 8+ years
and never really varied that much from what we see as average prices. The (OP)
was making a mistake inn his approach and we hve advised him oif that and offered
further help if he needs it.

Just for the record this is how it works in the UK for a non-registered for VAT
store;

We will take a very simple example a Black 2 x 4 Brick. You buy 100 of them in
the lego store in a cup and you pay £11.25 (reusing cup). That is 11.24p each
for those bricks, including vat. No business in their right mind is going to
sell those at a loss so the 11.24 is their cost. They add their margin to that,
whatever that is, and that is the stores price. (It includes VAT) but doesn't
from a VAT registration point of view and that is where we differ from the rest
of Europe. The way we deal with pricing is unique to our store and we use our
own internal price guide but what we advised is correct and works and brings
the op back to the price guide prices we see when we view them as (Non registered
for VAT stores).

Hope I have explained that

The price excluding VAT may be useful to you, I believe you've argued that
before. But it doesn't change the fact that Brickstock is giving you different
values than Bricklink does.
Bricklink tells you what the part costs for a buyer. Brickstock tells you how
much money sellers make a part. For you the latter apparently is most useful,
so you're lucky, in that case Brickstock is useful. But I think many sellers
want to know how from a buyer's viewpoint their price is going to compare
to that of the competition.

Whatever it is you want to know, though, everyone must be aware Brickstock "average"
prices are lower than the Bricklink ones.

For anyone who wants to see this for themselves, take for example this part:

 
Part No: 3626cpb1665  Name: Minifigure, Head Dark Tan Eyebrows, White Pupils, Cheek Lines, Smile Pattern (Manuel Neuer) - Hollow Stud
* 
3626cpb1665 Minifigure, Head Dark Tan Eyebrows, White Pupils, Cheek Lines, Smile Pattern (Manuel Neuer) - Hollow Stud
Parts: Minifigure, Head

Here's your Bricklink priceguide detail, in USD:

https://www.bricklink.com/priceGuideSummary.asp?vcID=1&vatInc=Y&a=p&colorID=90&itemID=3626cpb1665

So now you know the average price. Now, look up the part in Brickstock. What
does Brickstock tell you is "average"?

Probably, what Brickstock says will be alot more similar to:

https://www.bricklink.com/priceGuideSummary.asp?vcID=1&vatInc=N&a=p&colorID=90&itemID=3626cpb1665

Which is the average price but without VAT. It is NOT the average of the listed
items on Bricklink. It is the average amount of money that sellers earn after
taxes. Setting your listing price according to this average instead of the Bricklink
average, means that you've just UNDERpriced your item.

Thanks Teup

I will answer this more fully shortly using your examples, so we can once again
get a comparison.

Back shortly.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jul 17, 2019 07:30
 Subject: Re: Simple question
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 Topic: Problem
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calsbricks (5781)

Location:  United Kingdom, England
Member Since Contact Type Status
Aug 12, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: CalsBricks
In Problem, Teup writes:
  In Problem, calsbricks writes:
  Is there a way to see all the counterparts you have in your inventory?

Once an item is in the inventory Brickstock does not recognise it any further
as a counter part and I can find no search to see them?

Help please.

Not an answer but it reminds me. What would have been really useful is if Bricklink
had a direct link the part list of an order to all other variants of that part/colour
you've also got listed.
I am suspecting many - and I may even be willing to bet on "most" - missing parts
in orders and mistakes are due to variants. Bricklink shows how much of a part
you have left in your inventory, but it doesn't show how much of its variants
you have. As a result, it is easy to accidentally ship a variant or ship the
right part and then adjust the remaining quantity when it does not seem to match
what you think you have on hand. When in reality, the remaining quantity WAS
accurate, but part of what you have is a variant that is listed separately. Next
time a buyer comes along... "oops, I don't have enough, how could that have
happenened?"

It does happen but we do try and eliminate that. On our orders we show the quantity
remaining and as the picker gets the parts out they run a check on count and
where there is a variant available we check to ensure it is marked correctly.
We currently store all lots in individual bags and the check is quite simple
and quick now that the guys picking are so experienced.

You are of course, correct and it would be a nice touch. Maybe we will discuss
that more shortly.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jul 17, 2019 07:14
 Subject: Re: Brickstock doesn't convert prices right
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calsbricks (5781)

Location:  United Kingdom, England
Member Since Contact Type Status
Aug 12, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: CalsBricks
In Help, Teup writes:
  In Help, TheBrickGuys writes:
  Going along with what Pippyblocks said, all you have to do is leave the items
at the US 6 month sales average then select all the items you are working with
and go to Edit menu and select Price, from there select Inc- or Decrease and
then put in the % you need to and walla, you have what you need.

Jim

That's not right. It works for you because you're in America. But for
European sellers, the numbers that Brickstock provide are off, and there is no
way to convert them back to the values that we see here on Bricklink. This is
because
1. For Last 6 Months sales: You're converting a currency twice. All purchases
are recorded with their dollar value of the day of purchase, then today as you're
using Brickstock you convert it back to your own currency.
2. Brickstock's prices exclude VAT. VAT is usually around 20% but since there
is no telling how many of the listings include VAT and how many do not, it is
impossible to know how much lower the prices really are.

The result: Brickstock generates prices that are inaccurate and usually lower
than what you see on Bricklink and there is no way to convert them back.

This is why I recomment NOT to use Brickstock for pricing, or when you do, at
least be aware that the prices you see are INACCURATE and usually LOWER than
the prices on Bricklink. Also be aware that if you do this often, you're
accellerating the race to the bottom. You can even be your own competition: You
price an item, Brickstock deduces VAT and tells you the average lower than what
you have listed it for (because it ignores VAT), then you list it at that price,
then again Brickstock deduces VAT, tells you it's cheaper, etcetera.

I think it's a serious problem that everyone who uses Brickstock in Europe
should be aware of. All of this has been tested in several ways by several users
and it's 100% verified information.

Hi Teup

We don't disagree with you on what you have said but this store (OP) is a
UK store and it works fine for UK stores. There are only a handful of stores
who have to deal with VAT as a separate item in the UK - I appreciate it is different
for the rest of Europe.

According to Bricklink if you do not mark the box for VAT in your store you do
not see VAT inclusive prices, however it is also fair to say that anyone buying
lego in the UK pays VAT on their purchase and therefore it is actually included
in their costings (But not isolated).

We have been using the technique we described in an earlier response for 8+ years
and never really varied that much from what we see as average prices. The (OP)
was making a mistake inn his approach and we hve advised him oif that and offered
further help if he needs it.

Just for the record this is how it works in the UK for a non-registered for VAT
store;

We will take a very simple example a Black 2 x 4 Brick. You buy 100 of them in
the lego store in a cup and you pay £11.25 (reusing cup). That is 11.24p each
for those bricks, including vat. No business in their right mind is going to
sell those at a loss so the 11.24 is their cost. They add their margin to that,
whatever that is, and that is the stores price. (It includes VAT) but doesn't
from a VAT registration point of view and that is where we differ from the rest
of Europe. The way we deal with pricing is unique to our store and we use our
own internal price guide but what we advised is correct and works and brings
the op back to the price guide prices we see when we view them as (Non registered
for VAT stores).

Hope I have explained that
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jul 17, 2019 06:23
 Subject: Simple question
 Viewed: 131 times
 Topic: Problem
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calsbricks (5781)

Location:  United Kingdom, England
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Store: CalsBricks
Is there a way to see all the counterparts you have in your inventory?

Once an item is in the inventory Brickstock does not recognise it any further
as a counter part and I can find no search to see them?

Help please.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jul 17, 2019 05:49
 Subject: Re: Brickstock doesn't convert prices right
 Viewed: 25 times
 Topic: Help
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calsbricks (5781)

Location:  United Kingdom, England
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Store: CalsBricks
In Help, TheBrickGuys writes:
  Going along with what Pippyblocks said, all you have to do is leave the items
at the US 6 month sales average then select all the items you are working with
and go to Edit menu and select Price, from there select Inc- or Decrease and
then put in the % you need to and walla, you have what you need.

Jim

A good place to get your percentage to decrease the prices by is xe.xom here

https://www.xe.com/currencyconverter/convert/?Amount=1&From=USD&To=GBP

Remember you must use the reciprocal of the conversion, so in this case the reciprocal
was 19.34%. Apply that to all selected items in your list and round to 2 decimal
places and you will be almost spot on. There will be variances, however as it
is not known how often Bricklink updates its conversion rates and if you are
using the last 6 months sales it isn't known at what rate those figures were
converted. It isn't an exact science by any means but it is close enough.
ALSO remember to choose extras - configure - put a tick in the Use Local currency
and make the equivalent 1$ = £1 and leave it like that.

Hope that helps. If not - pm us and we will try and assist further.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jul 16, 2019 04:20
 Subject: Re: problem with star wars figs
 Viewed: 59 times
 Topic: Catalog Identification
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Location:  United Kingdom, England
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Store: CalsBricks
In Catalog Identification, yorbrick writes:
  In Catalog Identification, highstreetbrick writes:
  hello

when i add star wars figs into the brickstore they have no pics on them
and when i check the catalogue,i see they have an extra 0 in their number

adding them to inventory with brickstock result in all figs being problematic

is this a normal issue???

i guess i will need to add star wars figs straight from the site now i guess?

sorry if it is not so clearly explained

greets

didier

The numbers all changed a while back when they increased past 1000 entries. sw500
became sw0500 and so on.

Wasn't brickstock updated to cope with this?

Yes it was - the OP might need to run Update database and the4y are also referring
to Brickstore which hasn't been kept up to date. Brickstock works fine with
the new part numbers.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jul 15, 2019 11:50
 Subject: Re: Wondering about feedback nowadays
 Viewed: 27 times
 Topic: Feedback
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calsbricks (5781)

Location:  United Kingdom, England
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Store: CalsBricks
In Feedback, yorbrick writes:
  In Feedback, calsbricks writes:
  In Feedback, yorbrick writes:
  In Feedback, calsbricks writes:
  In Feedback, eti writes:
  I am used to filling out feedback whenever I have received what I ordered, but
I'm wondering of the newest generation still does this. Nowadays every single
place is begging me for feedback. For every little thing I order on Amazon or
bol.com I have to fill out a form to express my satisfaction. Just now I got
an evaluation request for a little tube of cream I got at my local pharmacy.
I ignore most of these requests. I am wondering if people are starting to ignore
feedback requests on Bricklink as well for this reason.

Hi there
interesting question but I am not sure about the others but Bricklink stores
seem to fall into a pattern of how many feedbacks they receive for their orders.
Over 3 years the average for the 13 stores we are monitoring is 78.52% of buyers
leave feedback. The highest store is 87.1 and the lowest is 65.8. That has remained
consistent over the three year period with very little variation.

It is an odd pattern, really with little to explain why one store does better
than another - some think it is service, others say product, some say it is a
combination of things - but no matter what the reasons the pattern remains the
same .

I think it depends how many new buyers you sell too as well. I just took a quick
look at my last 50 orders. About 30 have left feedback and of these only 4 or
5 were from buyers with under 10 feedback. Of the remaining 20 or so orders without
feedback, 10 buyers have feedback of under 10.

My unscientific analysis would indicate that new buyers tend not to leave feedback.

Interesting - thanks for adding that - we didn't look at the feedback level
of the buyer - just how many left, so that is an interesting addition and perhaps
quite meaningful. Longer time members tend to leave feedback, whilst lots of
new ones do not.

Of course it may well be unrepresentative based on the few I looked at. I also
find there are some higher feedback buyers that just do not give feedback. I
have a few past buyers that have placed 5,6,7,.. orders with me that have never
left me feedback. Does it bother me? Not at all.

Personally I don't chase feedback, not in invoices, not in the package, not
by email afterwards. I just don't see the point. If someone wants to leave
it, they will leave it. If not, it doesn't matter to me.

I don't see not leaving feedback as bad - I know some people see a lack of
feedback as nearly as bad as bad feedback, so a low ratio of feedback left indicates
a possible problem. But these days less people are leaving it, most probably
because they cannot be bothered rather than because something was bad but they
prefer not to say anything.

I think we would agree with that in the main. We have a buyer who is in the 50's
for returning to our store and never once has left feedback, despite the fact
we always leave it for him. It is just the way some people are. The Bricklink
feedback system is also subjective - short on space (No of characters) and needs
revamping, like lots of places on the site.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jul 15, 2019 11:27
 Subject: Re: Wondering about feedback nowadays
 Viewed: 27 times
 Topic: Feedback
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calsbricks (5781)

Location:  United Kingdom, England
Member Since Contact Type Status
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Store: CalsBricks
In Feedback, yorbrick writes:
  In Feedback, calsbricks writes:
  In Feedback, eti writes:
  I am used to filling out feedback whenever I have received what I ordered, but
I'm wondering of the newest generation still does this. Nowadays every single
place is begging me for feedback. For every little thing I order on Amazon or
bol.com I have to fill out a form to express my satisfaction. Just now I got
an evaluation request for a little tube of cream I got at my local pharmacy.
I ignore most of these requests. I am wondering if people are starting to ignore
feedback requests on Bricklink as well for this reason.

Hi there
interesting question but I am not sure about the others but Bricklink stores
seem to fall into a pattern of how many feedbacks they receive for their orders.
Over 3 years the average for the 13 stores we are monitoring is 78.52% of buyers
leave feedback. The highest store is 87.1 and the lowest is 65.8. That has remained
consistent over the three year period with very little variation.

It is an odd pattern, really with little to explain why one store does better
than another - some think it is service, others say product, some say it is a
combination of things - but no matter what the reasons the pattern remains the
same .

I think it depends how many new buyers you sell too as well. I just took a quick
look at my last 50 orders. About 30 have left feedback and of these only 4 or
5 were from buyers with under 10 feedback. Of the remaining 20 or so orders without
feedback, 10 buyers have feedback of under 10.

My unscientific analysis would indicate that new buyers tend not to leave feedback.

Interesting - thanks for adding that - we didn't look at the feedback level
of the buyer - just how many left, so that is an interesting addition and perhaps
quite meaningful. Longer time members tend to leave feedback, whilst lots of
new ones do not.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jul 15, 2019 11:20
 Subject: Sellers tools
 Viewed: 97 times
 Topic: Problem
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calsbricks (5781)

Location:  United Kingdom, England
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Store: CalsBricks
Yes Sellers tools

I think, and so do many others that we are in contact with, feel that it would
be helpful for Bricklink if we got out into the public domain what we are expecting
as, when and if sellers tools are released. Especially as there has been very
little dialogue about it

On a very top level wish list we would like to see the following

1. Inventory Management to include stock transaction history.
2. Sales metrics (by store, by region and totals) – with screen and report outputs
3. More print capabilities with individual customisation available
4. Batch controls for inputting inventory.
5. Audit trails for changes to inventory
6. Extensive use of Query by form for all parts of the site.
7. More capabilities with the My Inventory page (choice of colour, for example)
8. Lots more flexibility on invoices
9. Choice of method for inventory valuation, e.g. average cost, first in, first
out etc.
10. Significant improvements to cost prices and how these are handled.
11. Major improvements to part out and the part out log.


I have probably forgotten quite a few but if other stores comment, please – we
will add those to the list. If we get it out in the open then at least no one
can say it wasn't mentioned or thought of. There is, of course no guarantee
that any of it will appear in the features of the release but at least they cannot
say we didn’t know you wanted that.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jul 15, 2019 10:49
 Subject: Re: Wondering about feedback nowadays
 Viewed: 41 times
 Topic: Feedback
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calsbricks (5781)

Location:  United Kingdom, England
Member Since Contact Type Status
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Store: CalsBricks
In Feedback, eti writes:
  I am used to filling out feedback whenever I have received what I ordered, but
I'm wondering of the newest generation still does this. Nowadays every single
place is begging me for feedback. For every little thing I order on Amazon or
bol.com I have to fill out a form to express my satisfaction. Just now I got
an evaluation request for a little tube of cream I got at my local pharmacy.
I ignore most of these requests. I am wondering if people are starting to ignore
feedback requests on Bricklink as well for this reason.

Hi there
interesting question but I am not sure about the others but Bricklink stores
seem to fall into a pattern of how many feedbacks they receive for their orders.
Over 3 years the average for the 13 stores we are monitoring is 78.52% of buyers
leave feedback. The highest store is 87.1 and the lowest is 65.8. That has remained
consistent over the three year period with very little variation.

It is an odd pattern, really with little to explain why one store does better
than another - some think it is service, others say product, some say it is a
combination of things - but no matter what the reasons the pattern remains the
same .
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jul 14, 2019 13:06
 Subject: Re: Here is a challenge for you
 Viewed: 34 times
 Topic: Problem
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calsbricks (5781)

Location:  United Kingdom, England
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Store: CalsBricks
In Problem, popsicle writes:
  In Problem, calsbricks writes:
  It is to do with pricing your items into inventory.

There are a few ways to add an item into your inventory but all but one seem
to have flaws built in somewhere.

Example 1. Add item - you go through the screens and add your item as normal.
When it comes to pricing that item you either do it by looking at the whole price
guide or your price guide. Neither of them too helpful but your price guide doesn't
show if you have tiered pricing set up and if it does and you do not re-enter
that you lose that tiered pricing structure. Not helpful when you have tens of
thousands of items.

Example 2. The same thing applies to using Brickstock and update via clipboard.

Example 3. And of course the same thing applies when you part out, and who can
remember which parts you have set up with a tiered pricing structure against
each set that you part out. Pretty much impossible.

The only way you can retain your tiered prices is by going into your inventory,
finding the item you wish to update and either updating it there,(long winded
and somewhat clumsy) or making a note of it so you can remember to re-enter
it using any of the above methods.

The challenge is to come up with a way to do this which is easier and eliminates
the possibility of losing that pricing structure.

We thought one way would be to show the tiered pricing structure when you use
the My Price guide, but that only works with manually adding inventory. Or in
the part out you could look at My inventory for each part that you think has
a tiered price set up. That is nearly impossible when you have lots of parts
with this structure We don't know how many stores actually use the tiered
pricing structure thing but we see a lot of it in product searches, so it is
in use, How can you keep it up to date and not lose what you have set up when
adding new inventory ?

BY the way there should also be better ways to set it up within your inventory
such as all parts that have over x quantity set tier 1 to 100 = 1p less or something
like that.

That would just about solve this depending on how the code was set up, but that
means changes to the classic site.

I have asked Brickstock for their view on this as well.

Comments ?

It’s a very good (and helpful) subject. And wouldn’t you know it, a "challenge"
I’m really not qualified to contribute to, not meaningfully anyways. I’ve not
“added” inventory in quite some time, and I believe there’s been updates in this
area of the site, since.

But is not Consolidate/Old Price and Old Tier Pricing/with the Concatenate function,
still the way to go?

In any case I’ll be reading this thread today.

-Thanks

A little deeper look at this and it might work on a manual add. depending on
how you have your tiered pricing structure set up. We use a quantity of 2000+
as the instigator for setting up tiered pricing. So after you add a new item
the last page allows you to change the consolidation options and of course it
also shows you the total of that item after the add - so you could see you were
at the change mark and could edit the item before finally adding it to your inventory.
Clumsy but it would work and you would have to watch carefully.

It will not work on the mass upload from Brickstock nor will it work on the part
out, as the general consolidation option applies to all and you do not get a
chance to change it.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jul 14, 2019 12:54
 Subject: Re: Is this one of the slow sales periods ?
 Viewed: 84 times
 Topic: General
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Store: CalsBricks
In General, Stuart9 writes:
  There seems to be a lot of sales lately, is this a sign of one of the normal
slow downs in sales or something else ?

Hi Stuart - this is a traditionally slow period for sales - hence the number
of sales being announced. Whether they do any good is a question only those stores
that run them can answer. .

The group of stores that we are continuing to monitor are in super slow time
with one day all 13 stores did not make a total of 30 - (some days one store
gets that many - so the UK is slow.)
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jul 14, 2019 12:51
 Subject: Re: Here is a challenge for you
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 Topic: Problem
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calsbricks (5781)

Location:  United Kingdom, England
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Store: CalsBricks
In Problem, popsicle writes:
  In Problem, calsbricks writes:
  It is to do with pricing your items into inventory.

There are a few ways to add an item into your inventory but all but one seem
to have flaws built in somewhere.

Example 1. Add item - you go through the screens and add your item as normal.
When it comes to pricing that item you either do it by looking at the whole price
guide or your price guide. Neither of them too helpful but your price guide doesn't
show if you have tiered pricing set up and if it does and you do not re-enter
that you lose that tiered pricing structure. Not helpful when you have tens of
thousands of items.

Example 2. The same thing applies to using Brickstock and update via clipboard.

Example 3. And of course the same thing applies when you part out, and who can
remember which parts you have set up with a tiered pricing structure against
each set that you part out. Pretty much impossible.

The only way you can retain your tiered prices is by going into your inventory,
finding the item you wish to update and either updating it there,(long winded
and somewhat clumsy) or making a note of it so you can remember to re-enter
it using any of the above methods.

The challenge is to come up with a way to do this which is easier and eliminates
the possibility of losing that pricing structure.

We thought one way would be to show the tiered pricing structure when you use
the My Price guide, but that only works with manually adding inventory. Or in
the part out you could look at My inventory for each part that you think has
a tiered price set up. That is nearly impossible when you have lots of parts
with this structure We don't know how many stores actually use the tiered
pricing structure thing but we see a lot of it in product searches, so it is
in use, How can you keep it up to date and not lose what you have set up when
adding new inventory ?

BY the way there should also be better ways to set it up within your inventory
such as all parts that have over x quantity set tier 1 to 100 = 1p less or something
like that.

That would just about solve this depending on how the code was set up, but that
means changes to the classic site.

I have asked Brickstock for their view on this as well.

Comments ?

It’s a very good (and helpful) subject. And wouldn’t you know it, a "challenge"
I’m really not qualified to contribute to, not meaningfully anyways. I’ve not
“added” inventory in quite some time, and I believe there’s been updates in this
area of the site, since.

But is not Consolidate/Old Price and Old Tier Pricing/with the Concatenate function,
still the way to go?

In any case I’ll be reading this thread today.

-Thanks

Hello there and thank you for your comments.

That is set as a general option and would apply to all items so it is not ideal.
You again would have to remember which parts to apply it to and which not.

So the challenge remains - without a change to the software is there any way
to do this effectively and accurately.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jul 14, 2019 11:05
 Subject: Here is a challenge for you
 Viewed: 178 times
 Topic: Problem
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calsbricks (5781)

Location:  United Kingdom, England
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Store: CalsBricks
It is to do with pricing your items into inventory.

There are a few ways to add an item into your inventory but all but one seem
to have flaws built in somewhere.

Example 1. Add item - you go through the screens and add your item as normal.
When it comes to pricing that item you either do it by looking at the whole price
guide or your price guide. Neither of them too helpful but your price guide doesn't
show if you have tiered pricing set up and if it does and you do not re-enter
that you lose that tiered pricing structure. Not helpful when you have tens of
thousands of items.

Example 2. The same thing applies to using Brickstock and update via clipboard.

Example 3. And of course the same thing applies when you part out, and who can
remember which parts you have set up with a tiered pricing structure against
each set that you part out. Pretty much impossible.

The only way you can retain your tiered prices is by going into your inventory,
finding the item you wish to update and either updating it there,(long winded
and somewhat clumsy) or making a note of it so you can remember to re-enter
it using any of the above methods.

The challenge is to come up with a way to do this which is easier and eliminates
the possibility of losing that pricing structure.

We thought one way would be to show the tiered pricing structure when you use
the My Price guide, but that only works with manually adding inventory. Or in
the part out you could look at My inventory for each part that you think has
a tiered price set up. That is nearly impossible when you have lots of parts
with this structure We don't know how many stores actually use the tiered
pricing structure thing but we see a lot of it in product searches, so it is
in use, How can you keep it up to date and not lose what you have set up when
adding new inventory ?

BY the way there should also be better ways to set it up within your inventory
such as all parts that have over x quantity set tier 1 to 100 = 1p less or something
like that.

That would just about solve this depending on how the code was set up, but that
means changes to the classic site.

I have asked Brickstock for their view on this as well.

Comments ?
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jul 13, 2019 03:34
 Subject: Re: Another example - not thinking things through
 Viewed: 58 times
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calsbricks (5781)

Location:  United Kingdom, England
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Store: CalsBricks
In Problem, yorbrick writes:
  In Problem, calsbricks writes:
  In Problem, paulvdb writes:
  In Problem, calebfishn writes:
  I just tried to place an order, but can't find anywhere where I can choose
how many VIP points I want to apply to the cost.

Are they telling me that I need to go through all the hassle of cashing in points
for a voucher before i can buy something and apply my points?

Yes, you have to get a voucher first. And they're only available for 5, 20,
50 or 100 EUR (or USD, GBP or whatever other currency you may use) so you may
have to get multiple vouchers if you want a discount that's not exactly one
of those amounts.

Ouch and if you get 2 vouchers at 25 and your set costs under the total you lose
the additional amount of the vouchers. Who in heavens name dreamed up this illogical
change - Spock are you at it again ?

The FAQ says you won't be able to redeem vouchers if they have a value higher
than the cost price.

You will but you will have to buy something else which means you have to spend
more than you planned.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jul 13, 2019 03:32
 Subject: Re: Another example - not thinking things through
 Viewed: 23 times
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Store: CalsBricks
In Problem, yorbrick writes:
  Buyers of most sets in the Lego store can nearly always find better prices elsewhere
anyway.

If they do some better redemption gifts then for me it is a positive change.
If not, it is fairly neutral. It is slightly harder to redeem for money off but
if the vouchers are instant then I'll just do it while waiting in the queue.

I think we are all waiting to see if they are instant or not. The only ones we
have seen here are S@H.

Some of the stores it is hard to get a signal from (not all) but overall the
new scheme is not for us. We will cash out and close that account. We have no
real interest in archive stuff and their

Funny how they never really did much with the Black card exclusives.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jul 13, 2019 03:14
 Subject: Re: Another example - not thinking things through
 Viewed: 25 times
 Topic: Problem
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Store: CalsBricks
In Problem, paulvdb writes:
  In Problem, calebfishn writes:
  I just tried to place an order, but can't find anywhere where I can choose
how many VIP points I want to apply to the cost.

Are they telling me that I need to go through all the hassle of cashing in points
for a voucher before i can buy something and apply my points?

Yes, you have to get a voucher first. And they're only available for 5, 20,
50 or 100 EUR (or USD, GBP or whatever other currency you may use) so you may
have to get multiple vouchers if you want a discount that's not exactly one
of those amounts.

Ouch and if you get 2 vouchers at 25 and your set costs under the total you lose
the additional amount of the vouchers. Who in heavens name dreamed up this illogical
change - Spock are you at it again ?
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jul 13, 2019 03:12
 Subject: Re: Another example - not thinking things through
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calsbricks (5781)

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In Problem, randyf writes:
  In Problem, calebfishn writes:
  Has there been a significant devaluation of my VIP points?

VIP points used to be 5% discount, so if I had 100 points, i could redeem it
for $5.00.

Now my points can be redeemed at a 1% discount i.e. it will cost 500 points to
get a $5 voucher.

Or have I missed badly with my math here?

You should read the article here: http://brickset.com/article/44640

It will explain some things you are noticing.

Cheers,
Randy

The Lego site is not as informative as it should be - it is more about the wonderful
new features of the VIP program. When speaking to Lego employees they are already
aware of the issues these changes are going to have, but it looks like Lego,
at a corporate level are saying we don't care - this is how the new program
is going to be delivered. Good luck to them. (They may need it)
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jul 13, 2019 03:08
 Subject: Re: Another example - not thinking things through
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In Problem, calebfishn writes:
  Has there been a significant devaluation of my VIP points?

It appears so as they try and even up points to currency.
  
VIP points used to be 5% discount, so if I had 100 points, i could redeem it
for $5.00.

Now my points can be redeemed at a 1% discount i.e. it will cost 500 points to
get a $5 voucher.

Or have I missed badly with my math here?

No you haven't messed up on the maths.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jul 13, 2019 03:07
 Subject: Re: Another example - not thinking things through
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In Problem, calebfishn writes:
  I just tried to place an order, but can't find anywhere where I can choose
how many VIP points I want to apply to the cost.

Are they telling me that I need to go through all the hassle of cashing in points
for a voucher before i can buy something and apply my points?

We believe that is the case, but it has yet to be confirmed.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jul 13, 2019 03:06
 Subject: Re: Another example - not thinking things through
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In Problem, Brick.Door writes:
  I don't mind having to redeem the points in advance for a gift voucher, that's
the way most programs work. And there are more options now for spending points
other than just $ off. Iconic VIP set for $5 worth of points? Yes please!

Certainly it will mean fewer redemptions as you aren't prompted at the cash
to spend your points. I'm sure a lot of casual buyers will forget about them
and never use them. But that just decreases the cost of the program for LEGO
and makes room for more benefits.

Interesting - they seem to work differently here. Nectar, which is the largest
loyalty program in the UK is and always has been redeem at till wherever you
shop.

Lego's concept is not popular over here already. Even the store managers
that we have now spoken to feel it is going to effect business from their loyal
customers who will find sets away from their stores at greater discounts.

But still, to each their own, as is always the way.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jul 12, 2019 14:21
 Subject: Re: Another example - not thinking things through
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In Problem, calsbricks writes:
  In Problem, paulvdb writes:
  In Problem, calsbricks writes:
  Don't know yet as the site is all over the place at the moment. I seriously
doubt it, but that would be one way of getting around the issue. Another would
be to go to the site and claim all your discount so you had the total available
and just use part of it ? (Possibly - cannot find any real sensible guidelines
on it anywhere).

According to their FAQ: "If the value of the voucher is higher than the cost
of the order, you will be prevented from proceeding through checkout. (This prevents
you from losing unspent voucher value)."

Also seems that you can only get vouchers for values of 5, 20, 50 or 100 EUR.
Which I originally though meant that you could no longer get VIP discount for
any multiple of 5 EUR. But then I read "You can redeem as many VIP Discount Vouchers
on a single order as you like! However, you can only redeem one physical reward
per order on LEGO.com." So I guess I could get 3 vouchers of 5 EUR each if I
wanted to get a 15 EUR discount. But it is going to be a lot more work than just
using the dropdown menu to select how many VIP points I want to use at checkout.

And for those of us who do not use S@H it is even more of a pain in the neck.
No longer able to walk to the till and say how much is the total and what have
I got on my vip card. Okay use x and that was it. Now you have to pre-plan it
(not possible) and get a voucher and take that or the code (or whatever) to the
store and redeem it and if while you are at the store you decide to buy something
else and wish to use more discount you may not be able to do that easily (although
that has yet to be confirmed). I think Niek or someone else said they would try
their phone in store and see how that works.


This was not a good change - I wonder if Lego will listen to its most valued
customers ? That will be interesting. (I won't draw any similarities there).
There are some good things in the program changes but more not so good things.
Overall it is enough to put us off - We will probably use up what rewards we
have and then close the account. It is very easy to buy better than 5% off anywhere
nowadays and the additional ways to earn points have no real meaning to us -
we don't use social media, are not interested in most of the archive stuff
they are offering and my days on the batpod are long over. (not that you could
get one, anyway - sold out at launch and yet we never even knew about the launch
until today - how strange not only does the site have problems their announcement
did not get through to all of its vips.

Just maybe technology is not their thing

Bit more to add to this now. Have spent the last half hour in a chat session
with Lego corporate. They listened to what I had to say and made a note of the
Brickset page which was earlier referenced. The lady, donna, said they would
pass this on to the relevant team at HQ (not sure I believe that) but we shall
see. Despite our spend with Lego and it is significant for an individual, we
are only one very small cog in a giant (even smaller than we are to Bricklink),
so we doubt anything will happen other than us redeeming what we have and closing
the account.

Why, oh why do large corporations and governments not want to listen to their
customers? Do they really believe they know better? and if the answer to that
is yesy , why do they believe so?

The customer is king, long live the customer.
 
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jul 12, 2019 13:30
 Subject: Re: Another example - not thinking things through
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In Problem, paulvdb writes:
  In Problem, calsbricks writes:
  Don't know yet as the site is all over the place at the moment. I seriously
doubt it, but that would be one way of getting around the issue. Another would
be to go to the site and claim all your discount so you had the total available
and just use part of it ? (Possibly - cannot find any real sensible guidelines
on it anywhere).

According to their FAQ: "If the value of the voucher is higher than the cost
of the order, you will be prevented from proceeding through checkout. (This prevents
you from losing unspent voucher value)."

Also seems that you can only get vouchers for values of 5, 20, 50 or 100 EUR.
Which I originally though meant that you could no longer get VIP discount for
any multiple of 5 EUR. But then I read "You can redeem as many VIP Discount Vouchers
on a single order as you like! However, you can only redeem one physical reward
per order on LEGO.com." So I guess I could get 3 vouchers of 5 EUR each if I
wanted to get a 15 EUR discount. But it is going to be a lot more work than just
using the dropdown menu to select how many VIP points I want to use at checkout.

And for those of us who do not use S@H it is even more of a pain in the neck.
No longer able to walk to the till and say how much is the total and what have
I got on my vip card. Okay use x and that was it. Now you have to pre-plan it
(not possible) and get a voucher and take that or the code (or whatever) to the
store and redeem it and if while you are at the store you decide to buy something
else and wish to use more discount you may not be able to do that easily (although
that has yet to be confirmed). I think Niek or someone else said they would try
their phone in store and see how that works.


This was not a good change - I wonder if Lego will listen to its most valued
customers ? That will be interesting. (I won't draw any similarities there).
There are some good things in the program changes but more not so good things.
Overall it is enough to put us off - We will probably use up what rewards we
have and then close the account. It is very easy to buy better than 5% off anywhere
nowadays and the additional ways to earn points have no real meaning to us -
we don't use social media, are not interested in most of the archive stuff
they are offering and my days on the batpod are long over. (not that you could
get one, anyway - sold out at launch and yet we never even knew about the launch
until today - how strange not only does the site have problems their announcement
did not get through to all of its vips.

Just maybe technology is not their thing
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jul 12, 2019 13:03
 Subject: Re: Another example - not thinking things through
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In Problem, SylvainLS writes:
  In Problem, calsbricks writes:
  Called into one of my local Lego stores today to pick up a few things and was
taken aside by the manager who explained that changes were afoot on the VIP card.
It was all going to become digital and you could earn more points and in different
ways - all sounded pretty good, but then they added that in order to redeem the
points, unlike now, you would have to go to a website called their redemption
(rewards centre) centre and apply for a discount code and then use that to claim
your 'discount'.

I said that isn't going to help the impulse buying at all and they agreed.
Most people go into store with something in mind but more than often they end
up with a different overall situation then what they planned. If you have already
said I will use £50 off my VIP card and that is all you have to claim, that will
effect your purchase - they agreed.

Sometimes people just do not think things through.

Some things are better left alone.

You earn more points per €, £, $… spent but that’s still 5% redeemable in the
end.

It appears the change is just to make €, £, $… points more on par with the values:
before 1$ = 1 point = 1€, now it’s 1$ = 6.5 pts = 0.87€.

You can use your points to buy “exclusive” sets and gears. Not very interesting
for now.

All the sites talked about it a couple days ago, e.g. http://brickset.com/article/44640

Interesting when you read the comments - well over 90% are negative and the changes
are putting people off rather then making them get more involved. As I said in
the beginning think things through first before you implement them and oh yeah
- test your software until it is as perfect as possible before releasing it.
People unable to log in - losing points (despite assurances) and removing the
simplicity of the old card and storefront concept is really very customer unfocused.

I think the vip side of this will disappear from our point of view as well.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jul 12, 2019 12:13
 Subject: Re: Another example - not thinking things through
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In Problem, EnchantedBricks writes:
  In Problem, qwertyboy writes:
  In Problem, calsbricks writes:
  in order to redeem the
points, unlike now, you would have to go to a website called their redemption
(rewards centre) centre and apply for a discount code and then use that to claim
your 'discount'.

Is that new setup fast enough so that you can go on your phone while in the shop
and set up the desired discount code?

Niek.

I was just able to access it on my phone and used 500 points to get the VIP Set
on Lego.com, got the code almost instantly but that was sitting here in my Wifi,
hard to say how fast it will be in store.

Interesting

- where does it tell you the value of those points? I cannot find that anywhere.
It had my purchase from today on the purchases with the transaction id etc but
it just tells me I have 46000+ points and it used to say points worth value?

So another organisation trying to force everything to the mobile phone. (Banks
and Credit cards as well). The devices are far from secure and easily stolen
- does anyone think these things through. I had to get a new fridge freezer a
short time ago and went to our local department store where they tried to convince
me I needed one with built in wifi so I could 'talk to my fridge' whilst
I was shopping - I won't repeat my comments to that here. What is the world
coming to. Even with the larger screens of today (on phones) it is not easily
readable or navigable. Technology is wonderful but it has its place and that
is not everywhere. Grrrr.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jul 12, 2019 11:43
 Subject: Re: Another example - not thinking things through
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In Problem, qwertyboy writes:
  In Problem, calsbricks writes:
  in order to redeem the
points, unlike now, you would have to go to a website called their redemption
(rewards centre) centre and apply for a discount code and then use that to claim
your 'discount'.

Is that new setup fast enough so that you can go on your phone while in the shop
and set up the desired discount code?

Niek.

Don't know yet as the site is all over the place at the moment. I seriously
doubt it, but that would be one way of getting around the issue. Another would
be to go to the site and claim all your discount so you had the total available
and just use part of it ? (Possibly - cannot find any real sensible guidelines
on it anywhere).

Will be discussing with local mangers shortly. I am sure there will be ways to
deal with it but it really could have been set up much better.

My local manager said to me had I responded to the e-mail about it and I told
him I hadn't had one so he handed me a leaflet on it and then when I got
back to my machine I began checking it out. It appears I have 46000+ points available
- it doesn't mention a monetary value as it used to on the old VIP site,
so I am not sure whether we have lost anything or not.

To be honest a pretty poor and limp implementation by Lego - they could have
done much better with this.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jul 12, 2019 11:30
 Subject: Re: Another example - not thinking things through
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In Problem, EnchantedBricks writes:
  In Problem, mmookk61 writes:
  In Problem, calsbricks writes:
  Called into one of my local Lego stores today to pick up a few things and was
taken aside by the manager who explained that changes were afoot on the VIP card.
It was all going to become digital and you could earn more points and in different
ways - all sounded pretty good, but then they added that in order to redeem the
points, unlike now, you would have to go to a website called their redemption
(rewards centre) centre and apply for a discount code and then use that to claim
your 'discount'.

I said that isn't going to help the impulse buying at all and they agreed.
Most people go into store with something in mind but more than often they end
up with a different overall situation then what they planned. If you have already
said I will use £50 off my VIP card and that is all you have to claim, that will
effect your purchase - they agreed.

Sometimes people just do not think things through.

Some things are better left alone.

Agreed. I now have a query into LEGO.com about lost points. I had some points
put on during the double points week and the next day when they changed to the
new website design for the VIP program my points went poof. Hopefully not lost
for good Sigh . . . . I hate change.


Allow me to play Devils advocate, I am not a huge fan of change either, but
working in the Retail Tech industry it was something we always had to deal with.
And I do agree with you that it may affect some of the spur of the moment purchases
where you found yourself "Just stopping By" your local Lego store, but if they
are going to offer more ways to earn points and different rewards potentially,
I see the potential. I have seen plenty of Store Reward Cards switch to a digital
platform and be that much better for it. I have not looked into all the changes
just yet so I may be completely off but I can say Not ALL Change is Bad, I mean
look at the Modern Minifig, We all love those little guys !!

P.S Yes if points are lost during this switch that will be very upsetting !!

Sorry Rant Over !!

Change can be good but it does need to be thought through and this clearly hasn't.
Even the store manager(s) have doubts over this and I agree with them. When you
walk into a lego store and go to the wall for example, how do you know how many
cups you are going to buy - you don't as the wall can change on a fairly
regular basis. I usually call in once a week into one of our local stores and
I never know if I am going to see a wall full of items I want/need or not. To
see a brand new wall with a load of different items on there I can use could
be dampened by the fact I have not applied for any discount code or too small
a one. Much better to total the points on the card as now and simply deduct what
you wish to spend.

On top of that their new web site is not working correctly at all. It simply
keeps looping at enter your password (and I use that all the time). As I said
sometimes you need to take a step back and think things through very thoroughly
before you rush to change.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jul 12, 2019 10:59
 Subject: Another example - not thinking things through
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Called into one of my local Lego stores today to pick up a few things and was
taken aside by the manager who explained that changes were afoot on the VIP card.
It was all going to become digital and you could earn more points and in different
ways - all sounded pretty good, but then they added that in order to redeem the
points, unlike now, you would have to go to a website called their redemption
(rewards centre) centre and apply for a discount code and then use that to claim
your 'discount'.

I said that isn't going to help the impulse buying at all and they agreed.
Most people go into store with something in mind but more than often they end
up with a different overall situation then what they planned. If you have already
said I will use £50 off my VIP card and that is all you have to claim, that will
effect your purchase - they agreed.

Sometimes people just do not think things through.

Some things are better left alone.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jul 9, 2019 10:14
 Subject: Re: Does it help to post where 500 happens?
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In Problem, yorbrick writes:
  In Problem, calsbricks writes:
  In Problem, axaday writes:
  For a few weeks I consistently get an error when I do an advanced search for
items containing undetermined parts and then go to category and click "clikets".
I suppose that means there is a programming bug right there.

We see it mainly when adding inventory ()Manually) - it happens when we click
the final button add to inventory.

Same here, and occassionally on automatically parting out a new set. This is
not so bad if you are parting the whole set as supplied. But if you are removing
parts or changing quantities, it is a PITA as you have to redo it all.

Your comments made me go back and look at our internal error log. All but 1 of
the 500 errors have happened when some kind of commit has been called. In simple
terms that is when we are trying to write to the database server from the application
server.

That sounds like an authorisation/permissions error.

I wonder?
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jul 9, 2019 09:33
 Subject: Re: Does it help to post where 500 happens?
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In Problem, axaday writes:
  For a few weeks I consistently get an error when I do an advanced search for
items containing undetermined parts and then go to category and click "clikets".
I suppose that means there is a programming bug right there.

We see it mainly when adding inventory ()Manually) - it happens when we click
the final button add to inventory.

Adding inventory via Brickstock it doesn't happen, or at least hasn't
yet.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jul 3, 2019 12:53
 Subject: Re: Many 500 errors today :(
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In General, Stuart9 writes:
  I can only reply on the iPad through the afol side and cannot post a new message.

I cannot see my store beyond just the shop header, could someone please check
that you can see and navigate my store both on a PC and tablet/iPad, hate to
think no-one can.

The latter should not be possible if it is all mobile devices, can't be sure
that it is all though and I would appreciate someone checking for me, if it is
all then all those affected will be losing both traffic and orders.

Sorry to hijack this thread but I don't have an alternative for a few hours.

Thanks in advance.

Stuart

Hi Stuart

Ok on PC, Ok on Android phone and tablet.


  






In General, Teup writes:
  In General, popsicle writes:
  In General, McflyProducts writes:

  Anyone else

We've had no such issue here today. In fact, it's been very responsive,
the site.

  is it a region / time thing?

"region thing?" Maybe, as we've not experienced it. But why it would be,
I couldn't say.

These errors are supposedly global. They're just quite random.. I didn't
notice them today either, it's been fine for me. I assume we're just
lucky, just happened to be loading the site at the right moments.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jul 3, 2019 10:56
 Subject: Re: Many 500 errors today :(
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In General, stacey_love writes:
  In General, McflyProducts writes:
  I normally encounter them a few times in a week and after refreshing the page
they are normally gone, but today i just cant shake them off so it seems.

Anyone else, is it a region / time thing?

yes same here, more its not you its us ................. 500

and here hmmm.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jun 29, 2019 14:11
 Subject: Re: Mutiny
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In General, chetzler writes:
  In General, nectara writes:
  In General, Teup writes:
  

Is not about members is about everybody should mind their own business.
How would you feel if your buyers piss you off all long day with their suggestions
about your store?

   Nothing is perfect, but to have someone who abuses their "freedom of speech"
on a daily basis is just too much and let's be honest the complainers are
running a store who barely make 1k profit per month who they think they are smarter
than a company who make millions.


BrickLink was already making a lot of money before the current management (and
you) came on the scene. This was partly by virtue of the combined efforts of
thousands of hard-working sellers (and the member who created the catalog) and
partly because BrickLink was simply a great idea. The new owners walked into
a profitable, established operation with tens of thousands of members already
engaged in commerce. That has very little to do with being smart, it simply
means that one has the capital to seize a lucrative opportunity. BrickLink was
Dan's brainchild--not theirs. The current ownership, despite trying
many new things, is still surving on Dan's original idea.

I'm not saying that current management/ownership is dumb, but don't delude
yourself by thinking that they are responsible for BrickLink's success: they
are still riding the coattails of those that came before them.

  Everybody agrees that a lot of things can be done regarding Bricklink but is
not our business at the end of the day so let's start to understand who we
really are and if Bricklink comes to us asking for suggestions let doing then
not every single day.

Is simply very very annoying to see everyday endless posts harassing Bricklink
and their admins just because they have great ideas in their mind. Keep them
for you till somebody ask about.

Till then to have my peace I will use ignore function (not for you)

Regards
Nectara

Well said and very true.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jun 29, 2019 13:47
 Subject: Re: Mutiny
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calsbricks (5781)

Location:  United Kingdom, England
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Store: CalsBricks
In General, chetzler writes:
  In General, nectara writes:
  In General, Teup writes:
  

Is not about members is about everybody should mind their own business.
How would you feel if your buyers piss you off all long day with their suggestions
about your store?

   Nothing is perfect, but to have someone who abuses their "freedom of speech"
on a daily basis is just too much and let's be honest the complainers are
running a store who barely make 1k profit per month who they think they are smarter
than a company who make millions.


BrickLink was already making a lot of money before the current management (and
you) came on the scene. This was partly by virtue of the combined efforts of
thousands of hard-working sellers (and the member who created the catalog) and
partly because BrickLink was simply a great idea. The new owners walked into
a profitable, established operation with tens of thousands of members already
engaged in commerce. That has very little to do with being smart, it simply
means that one has the capital to seize a lucrative opportunity. BrickLink was
Dan's brainchild--not theirs. The current ownership, despite trying
many new things, is still surving on Dan's original idea.

I'm not saying that current management/ownership is dumb, but don't delude
yourself by thinking that they are responsible for BrickLink's success: they
are still riding the coattails of those that came before them.

  Everybody agrees that a lot of things can be done regarding Bricklink but is
not our business at the end of the day so let's start to understand who we
really are and if Bricklink comes to us asking for suggestions let doing then
not every single day.

Is simply very very annoying to see everyday endless posts harassing Bricklink
and their admins just because they have great ideas in their mind. Keep them
for you till somebody ask about.

Till then to have my peace I will use ignore function (not for you)

Regards
Nectara

Well said and very true.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jun 29, 2019 13:42
 Subject: Re: Mutiny
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calsbricks (5781)

Location:  United Kingdom, England
Member Since Contact Type Status
Aug 12, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: CalsBricks
In General, popsicle writes:
  In General, qwertyboy writes:
  In General, popsicle writes:
  Here, I see no harm in Bill's attempt to form a formal (as in members only)
forum, centered around the topic of "selling on BL" Yes, as you say "nothing
good may come from the idea" but nor do I see any harm from it's existence.
I personally would not join, for a couple of reasons. Chief reason is that it
seems to be a gripe party. Doesn't sound like a space I'd like to occupy
my time in, unless they serve beer

I would not be interested in a "gripe party" forum, but nobody knows what it
will turn out to be. It could equally well be a place with constructive and worthwhile
discussions. For that reason I will join, and try to help shape that space. If
it does "go down", I can always walk away. But I will never know unless I join
and try.

As usual, you're a voice of reason, Niek.

I simply don't buy the declared motivations behind Bill's activities
here in the forum. I know these types of people. And yeah, it's only my
opinion. But what else do I have to guide and formulate my opinions, other than
experience.

And what, pray lord do you think our motivations are? Just use common sense.
We have stood the test of time (and not split our self into multiple sites e.g.
BO, like many others here) growing year on year as a shop since we opened. We
have also made well over 1000 purchases on this site. We have a very high proportion
of return customers and we are a contributor to the sites catalogue as time and
circumstances permit. We pay our fees before they are due each month, and of
course we post comments on the forum especially when we feel things need to change.


So What, dear lady, do you believe our objectives are? To take over the site,
to destroy the site, to disrupt sales and get everyone to leave the site? Let
me assure you that what we are doing is trying to help the site. Simple as that
not rocket science and hard to understand how people want to turn that on its
head and make out like everything we say is meant to pull the site into oblivion.
Good grief - get a grip.

Just where do you believe we are going with this. Unfounded accusations with
nothing to back them up are not helpful, at the best of times. Might be that
you should stick to what you do know and not what you don’t.


  
At the same time, I understand those that would want to take part in what Bill
is pushing. I just don't have the same perspective as those folks, and I'm
content in that knowledge.

Kudos for your motivation in joining "For that reason I will join, and try to
help shape that space" I'll expect full reports back to us here

Niek is on our register and with his deep knowledge of the site I am sure he
will add to the thoughts that are discussed and or debated. What he, or for that
matter, anyone else wishes to pass on is down to them, not us.
  
-Cory
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jun 29, 2019 12:59
 Subject: Re: Mutiny
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calsbricks (5781)

Location:  United Kingdom, England
Member Since Contact Type Status
Aug 12, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: CalsBricks
In General, qwertyboy writes:
  In General, popsicle writes:
  Here, I see no harm in Bill's attempt to form a formal (as in members only)
forum, centered around the topic of "selling on BL" Yes, as you say "nothing
good may come from the idea" but nor do I see any harm from it's existence.
I personally would not join, for a couple of reasons. Chief reason is that it
seems to be a gripe party. Doesn't sound like a space I'd like to occupy
my time in, unless they serve beer

I would not be interested in a "gripe party" forum, but nobody knows what it
will turn out to be. It could equally well be a place with constructive and worthwhile
discussions. For that reason I will join, and try to help shape that space. If
it does "go down", I can always walk away. But I will never know unless I join
and try.

Niek.

Okay - I Have read all the threads now including the hijacked Mutiny one and
in the main I have avoided responding to them as I have very little time for
some of the comments. We have absolutely no intention whatsoever of creating
a venue for people to carry on moaning and winging - they can and do that here
- so why bother to do it somewhere else. If the separate forum goes ahead as
suggested it will be a place for constructive discussions on things we would
like to see done to the Bricklink marketplace. Almost like a sounding board for
new developments, especially if Bricklink development choose to listen - and
that is a long way off as we already know.

Admin_Russell has offered a new post subject for this forum which we will discuss
and respond to in due course. He also commented that he would not like to see
traffic move away from the site. I doubt that would happen but those were his
comments - he didn't attack the idea or its OP, which others have taken upon
themselves to do - and they wonder why so many avoid the forum. I have very broad
shoulders and can take all the flak that is dished out

Just as Ed says Life is good - so is change and we believe it needs to happen.
And like others have already said in this thread we have countless messages in
of support from members who simply will not use the forum for their own reasons.
That certainly has to stop and will not be allowed under any circumstances on
a different forum if one is created.

We want to help bring about change, Agreed change not enforced. And we understand
that businesses cannot be run by committee - someone has to make decisions. But
remember wise old adage good decisions are those that can be reversed.

As for the current owners love of Lego, I am sure he does enjoy it but unfortunately
he is a hands-off multi billionaire with lots better and more important things
to do and has pretty much left the running of the site to his management team.
He has also been heavily invoiced in external matters which have obviously taken
up a great deal of his time and attention.

Unfortunately the early visits never took the UK in so we, unlike some, did not
have the chance to meet him personally. Having said that we are aware of some
UK members who did and they are on our list already.



And for the statisticians on here so far the members are

UK 23.08%
USA 57.69%
Canada 11.54%
Ireland 3.85%
Netherlands 3.85%

and we have well exceeded half of the viable level of 50 (to start).

So Niek, please don't worry - if this gets off the ground it will be what
we all make of it and if it manages to bring about 1 agreed change to the site
then it will have at least partially achieved one of its objectives.

So if anyone else is interested a simple pm will add you to the list and you
will then be kept informed of what is going on.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jun 29, 2019 06:02
 Subject: Re: Mutiny
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calsbricks (5781)

Location:  United Kingdom, England
Member Since Contact Type Status
Aug 12, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: CalsBricks
In General, nectara writes:
  In General, Teup writes:
  

Is not about members is about everybody should mind their own business.
How would you feel if your buyers piss you off all long day with their suggestions
about your store?
Nothing is perfect, but to have someone who abuses their "freedom of speech"
on a daily basis is just too much and let's be honest the complainers are
running a store who barely make 1k profit per month who they think they are smarter
than a company who make millions.

Everybody agrees that a lot of things can be done regarding Bricklink but is
not our business at the end of the day so let's start to understand who we
really are and if Bricklink comes to us asking for suggestions let doing then
not every single day.

Is simply very very annoying to see everyday endless posts harassing Bricklink
and their admins just because they have great ideas in their mind. Keep them
for you till somebody ask about.

Till then to have my peace I will use ignore function (not for you)

Regards
Nectara

Thanks for that it saves countless messages responding to your threats and abusive
language.

As for profits I think you are spending too much time in the pub or with
opening beers. Our net profits per month are much higher than that and we know
what we are doing, unlike some people we know.

By the way please stop using foul language in your posts it is not polite or
necessary. If you wish to use profanity do it elsewhere not here.

Perhaps that is why you were banned ?????
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jun 29, 2019 04:54
 Subject: Re: Bricklink User Group update
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calsbricks (5781)

Location:  United Kingdom, England
Member Since Contact Type Status
Aug 12, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: CalsBricks
In General, Admin_Russell writes:
  In General, calsbricks writes:
  In General, Bricklord writes:
  Yes, a good idea in itself. Wasn't there a FB group for sellers already though?

Not really sure - do not remember one.

We are hoping with all the other benefits this can re-instill some community
spirit. The longer serving and (by nature) older stores can be an immense help
in this - You were here 6 years before we got started and have stayed the course
- so your knowledge could be immensely helpful.

Instead of taking more traffic off of BrickLink, why don’t we just create a BUG
Forum here on BrickLink? It would take about five minutes to set up.


Interesting comments - they will be considered once we are formed. Thanks for
the thought.
  
  
  

In General, calsbricks writes:
  We are just over halfway towards our initial target on this and some interesting
concepts/suggestions are coming out of it.

How about a separate forum (hosted elsewhere)where we can discuss our issues
openly - it would be closed to the public but open to our members. A knowledge
base is also being suggested as a way of adding to the arena. Lots and lots of
forum posts have been removed over the years as they expire and some of them
have had solutions as well as ideas in them which could be used today.

If you are interested, no matter where you are based, just pm us and we will
add your name to the list.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jun 28, 2019 17:05
 Subject: Re: Bricklink User Group update
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calsbricks (5781)

Location:  United Kingdom, England
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Store: CalsBricks
In General, dcarmine writes:
  In General, calsbricks writes:
  In General, dcarmine writes:
  In General, calsbricks writes:
  
Not really sure - do not remember one.

Yes there is a Facebook page called Bricklink World Wide Sellers.

Now I remember this was something started up a while ago and looked for a single
member per country to join. Didn't know it was still going and have never
heard anything more about it.

I don't think that this is "that" one. I can post on it and get messages
in my FB feed.

NO then I haven't heard of them. Strange - anyone else know of them? How
long they have been around and why are they so quiet?


  

  
  
  
We are hoping with all the other benefits this can re-instill some community
spirit. The longer serving and (by nature) older stores can be an immense help
in this - You were here 6 years before we got started and have stayed the course
- so your knowledge could be immensely helpful.


This is the best idea you have ever had (that I've seen).

Bravo,

Donna

 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jun 28, 2019 15:30
 Subject: Re: Bricklink User Group update
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calsbricks (5781)

Location:  United Kingdom, England
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Store: CalsBricks
In General, cycbuild writes:
  In General, yorbrick writes:
  
  
  That isn't how this forum works. Anyone can read this forum and know what
is in here, without logging in and even without registering to use BL.

Beg to differ - whilst anyone can read the forum you cannot comment without being
registered so that is partially restricted

Yes, but you can read and therefore know what the forum is for without registering
and so you can decide whether it is for you before registering.

  
  That is the problem with having a closed forum group. You have to register and
be a part of it to know what is being discussed.

And that is bad why?


Because you made out this extra forum was going to be a knowledge base repository
for solutions to BL problems. Why restrict this knowledge base to only those
that want to join this group. Or to put it another way, why force people to join
a group to get access to this knowledge? I can understand you want a decent number
of members to give some credibility to any proposals you put to BL, but if these
numbers are inflated by people joining just to get access to useful information
that is otherwise hidden from public view then the user group would not necessarily
speak for the number of members.

I interpret it as, or hope it will be, a community newsletter with the occasional
vote. If participating members can agree what they'd like playing now on
the radio, e.g. implementing tags, the bus driver has incentive to accept a common
request. The burden is on BUG to make sure as many voices are heard and addressed.
In terms of reducing conflict, an outlet will also lessen the grief here when
Xpress is released, without the heckling towards BL agenda and without threads
getting locked up or blotted out. If there's no voting, then I agree with
Yorbrick.

There are lots of ways the information could be shared but we will deal with
that when we get to discussing these suggestions.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jun 28, 2019 15:28
 Subject: Re: Bricklink User Group update
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calsbricks (5781)

Location:  United Kingdom, England
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Store: CalsBricks
In General, dcarmine writes:
  In General, calsbricks writes:
  
Not really sure - do not remember one.

Yes there is a Facebook page called Bricklink World Wide Sellers.

Now I remember this was something started up a while ago and looked for a single
member per country to join. Didn't know it was still going and have never
heard anything more about it.
  
  
We are hoping with all the other benefits this can re-instill some community
spirit. The longer serving and (by nature) older stores can be an immense help
in this - You were here 6 years before we got started and have stayed the course
- so your knowledge could be immensely helpful.


This is the best idea you have ever had (that I've seen).

Bravo,

Donna

 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jun 28, 2019 15:25
 Subject: Re: Bricklink User Group update
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calsbricks (5781)

Location:  United Kingdom, England
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Store: CalsBricks
In General, yorbrick writes:
  
  If you re-read the original post the knowledgebase was an early suggestion just
like the other forum. it will be discussed and agreed or not, as the case may
be by those who have taken the time to show interest in this issue. Bricklink
have had over 6 years now to move things along on the site and unfortunately
that really hasn't happened to any significant degree - so if they want a
knowledge base here let them get it moving. If we do it, and they want us to
share that I am sure we can come to some sort of agreement - time will tell.
We want to make things happen not talk about them and we want agreement to be
reached before an event not disagreement after.

So is this knowledge base only available if people join your group, or is it
freely available to read? If it isn't freely available to read, then I don't
really see the point. The same questions will get asked / discussed here again
and again. If closed and only readable by your BUG members, then other people
will never find it via an internet search and will not know what information
is hidden away.

If the knowledgebase comes to fruition, and that is a decision the BUG members
will make, we will see what happens with your comments. It is also up to Bricklink
somewhat as the site does not currently support a knowledgebase feature.


  
As I said before, this is the problem of a closed group. You don't know what
is in it until you join, and if you cannot know what is in it until you join,
then you are unlikely to find it and join.

To a degree this is also a closed group, although you can read the forum without
being a member.

We will consider the points you have made in our discussions.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jun 28, 2019 15:05
 Subject: Re: Bricklink User Group update
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calsbricks (5781)

Location:  United Kingdom, England
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Store: CalsBricks
In General, nectara writes:
  In General, calsbricks writes:
  In General, nectara writes:
  In General, calsbricks writes:
  In General, nectara writes:
  In General, calsbricks writes:
  In General, nectara writes:
  In General, calsbricks writes:
   Nectar has it all wrong and has totally misinterpreted our post.




Unfortunately, I clearly understand what you write but it seems that you don't
understand that the biggest problem this forum have right now 28/06/2019 at 18:13
GMT is you.
Just try to take a break from the forum (at least 1 month) and you will see that
everything is ok here.
Bricklink is not our business, we are guest here.

Regards

Not sure I wish to follow your advice and thanks for elevating us to the biggest
problem here on Bricklink - you might want to reflect on your forum ban and the
comments you make here - We are paying guests (as you call it ) and as a result
of that we are entitled to comment, as are you. The world would be a very sad
place if everyone just rolled over and died each time something that needed challenging
wasn't challenged. It, in the main is a free world and most places, not all,
allow freedom of speech - perhaps that wasn't the case in your native country,
I don't know but here it is and we will continue, within the rules of the
forum, post as and when we wish to - and quite honestly there isn't a darn
thing you can do about it. So basically get on with your regular job at 60 hours
per week, process your 87 orders in one week and avoid another forum ban for
breaking the rules. That should keep you busy for a little while anyway.


  Nectara


At least I'm doing something positive not losing my time on the forum.

Regards
Nectara

And quite honestly what would that be? You call your comments positive - you
must come from a very strange place, indeed.



Simply not attacking Bricklink every day as you, it's a positive thing.
Regards
Nectara

First and foremost we do not , as you call it, attack Bricklink every day. We
challenge what we think needs challenging and often get involved in debate on
the site. In our eyes there is nothing wrong with that whatsoever and we do not
get banned for abusing the rules of the forum.

So look before you jump and get your facts straight before you accuse. We have
lots of messages from Bricklink admins about the photos we submit for the catalogue,
we have had over 5,500 postive feedbacks in our store citing excellent customer
service, quality parts and packaging, and we have made a very significant investment
into this site. We, unlike you , are not here to sell cheap Lego - we are here
to run a business.


Let me be more clear for you because I see you insist on your bad language.
You are the only one who tries to interfere with Bricklink way to do their business
on a daily basis.

first and foremost we have not used any bad language unlike some of you posts.
perhaps that is why you have been banned


  Me and other's we support Bricklink with the good and bad decision they make
and we are right to do so.

our support for BrickLink goes a lot further back than yours and we have remained
loyal to the site, unlike youself

  Orders are up members number are up and even so, you don't feel this in your
pocket because you have no idea how to run a profitable business.

I beg your pardon why would you have to work 60 hours per week on your full
time job if you were making so much money her. our primary business makes more
money in a month than you make here in a year you Rreally shouldn't make
wild accusations like you do it certainly doesn't help or support your case

  Me selling "cheap Lego" I make more money than your "business" even with a store
7 times smaller than yours.

happy to compare accounts on that one you are a long way from reality by the
way read your previous post you are the one who claims or boast about people
love to buy cheap lego we are only putting your words into this

  Do you know why? Because you are out of touch with the real world and this is
the reason why you consider attacking Bricklink on a daily basis quite normal.
You are very very wrong and you will feel the consequence one day.

as I said before get your facts correct before you start making these incredible
claims.and as for your threats be very careful nectara.
  
Regards
Nectara
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jun 28, 2019 14:02
 Subject: Re: Bricklink User Group update
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Location:  United Kingdom, England
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Store: CalsBricks
In General, SylvainLS writes:
  In General, Teup writes:
  […]
it seems the search function isn't really effective.

You need a search function to find the search function

too true
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jun 28, 2019 14:01
 Subject: Re: Bricklink User Group update
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Location:  United Kingdom, England
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Store: CalsBricks
In General, nectara writes:
  In General, calsbricks writes:
  In General, nectara writes:
  In General, calsbricks writes:
  In General, nectara writes:
  In General, calsbricks writes:
   Nectar has it all wrong and has totally misinterpreted our post.




Unfortunately, I clearly understand what you write but it seems that you don't
understand that the biggest problem this forum have right now 28/06/2019 at 18:13
GMT is you.
Just try to take a break from the forum (at least 1 month) and you will see that
everything is ok here.
Bricklink is not our business, we are guest here.

Regards

Not sure I wish to follow your advice and thanks for elevating us to the biggest
problem here on Bricklink - you might want to reflect on your forum ban and the
comments you make here - We are paying guests (as you call it ) and as a result
of that we are entitled to comment, as are you. The world would be a very sad
place if everyone just rolled over and died each time something that needed challenging
wasn't challenged. It, in the main is a free world and most places, not all,
allow freedom of speech - perhaps that wasn't the case in your native country,
I don't know but here it is and we will continue, within the rules of the
forum, post as and when we wish to - and quite honestly there isn't a darn
thing you can do about it. So basically get on with your regular job at 60 hours
per week, process your 87 orders in one week and avoid another forum ban for
breaking the rules. That should keep you busy for a little while anyway.


  Nectara


At least I'm doing something positive not losing my time on the forum.

Regards
Nectara

And quite honestly what would that be? You call your comments positive - you
must come from a very strange place, indeed.



Simply not attacking Bricklink every day as you, it's a positive thing.
Regards
Nectara

First and foremost we do not , as you call it, attack Bricklink every day. We
challenge what we think needs challenging and often get involved in debate on
the site. In our eyes there is nothing wrong with that whatsoever and we do not
get banned for abusing the rules of the forum.

So look before you jump and get your facts straight before you accuse. We have
lots of messages from Bricklink admins about the photos we submit for the catalogue,
we have had over 5,500 postive feedbacks in our store citing excellent customer
service, quality parts and packaging, and we have made a very significant investment
into this site. We, unlike you , are not here to sell cheap Lego - we are here
to run a business.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jun 28, 2019 13:55
 Subject: Re: Bricklink User Group update
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calsbricks (5781)

Location:  United Kingdom, England
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Store: CalsBricks
In General, yorbrick writes:
  
  
  That isn't how this forum works. Anyone can read this forum and know what
is in here, without logging in and even without registering to use BL.

Beg to differ - whilst anyone can read the forum you cannot comment without being
registered so that is partially restricted

Yes, but you can read and therefore know what the forum is for without registering
and so you can decide whether it is for you before registering.

  
  That is the problem with having a closed forum group. You have to register and
be a part of it to know what is being discussed.

And that is bad why?


Because you made out this extra forum was going to be a knowledge base repository
for solutions to BL problems. Why restrict this knowledge base to only those
that want to join this group. Or to put it another way, why force people to join
a group to get access to this knowledge? I can understand you want a decent number
of members to give some credibility to any proposals you put to BL, but if these
numbers are inflated by people joining just to get access to useful information
that is otherwise hidden from public view then the user group would not necessarily
speak for the number of members.

If you re-read the original post the knowledgebase was an early suggestion just
like the other forum. it will be discussed and agreed or not, as the case may
be by those who have taken the time to show interest in this issue. Bricklink
have had over 6 years now to move things along on the site and unfortunately
that really hasn't happened to any significant degree - so if they want a
knowledge base here let them get it moving. If we do it, and they want us to
share that I am sure we can come to some sort of agreement - time will tell.
We want to make things happen not talk about them and we want agreement to be
reached before an event not disagreement after.

So I think you and Nectara as well as 1 or 2 others need to have a rethink on
this - don't register, by all means and when and if it is up and running
it won't trouble you, or register if you wish to participate and help make
things happen here.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jun 28, 2019 13:48
 Subject: Re: Bricklink User Group update
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calsbricks (5781)

Location:  United Kingdom, England
Member Since Contact Type Status
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Buying Privileges - OKSelling Privileges - OK
Store: CalsBricks
In General, nectara writes:
  In General, calsbricks writes:
  In General, nectara writes:
  In General, calsbricks writes:
   Nectar has it all wrong and has totally misinterpreted our post.




Unfortunately, I clearly understand what you write but it seems that you don't
understand that the biggest problem this forum have right now 28/06/2019 at 18:13
GMT is you.
Just try to take a break from the forum (at least 1 month) and you will see that
everything is ok here.
Bricklink is not our business, we are guest here.

Regards

Not sure I wish to follow your advice and thanks for elevating us to the biggest
problem here on Bricklink - you might want to reflect on your forum ban and the
comments you make here - We are paying guests (as you call it ) and as a result
of that we are entitled to comment, as are you. The world would be a very sad
place if everyone just rolled over and died each time something that needed challenging
wasn't challenged. It, in the main is a free world and most places, not all,
allow freedom of speech - perhaps that wasn't the case in your native country,
I don't know but here it is and we will continue, within the rules of the
forum, post as and when we wish to - and quite honestly there isn't a darn
thing you can do about it. So basically get on with your regular job at 60 hours
per week, process your 87 orders in one week and avoid another forum ban for
breaking the rules. That should keep you busy for a little while anyway.


  Nectara


At least I'm doing something positive not losing my time on the forum.

Regards
Nectara

And quite honestly what would that be? You call your comments positive - you
must come from a very strange place, indeed.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jun 28, 2019 13:37
 Subject: Re: Bricklink User Group update
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calsbricks (5781)

Location:  United Kingdom, England
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Store: CalsBricks
In General, yorbrick writes:
  
  And the knowledge base would be open to all who register for the user group (Bricklink
members), not fully restricted, but not fully open to the public - that is exactly
how this forum works - so what is the difference -

That isn't how this forum works. Anyone can read this forum and know what
is in here, without logging in and even without registering to use BL.

Beg to differ - whilst anyone can read the forum you cannot comment without being
registered so that is partially restricted
  
That is the problem with having a closed forum group. You have to register and
be a part of it to know what is being discussed.

And that is bad why?

The definition is the Bricklink User Group so it is aimed at Bricklink users,
not the general public - and the harm in that is????
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jun 28, 2019 13:33
 Subject: Re: Bricklink User Group update
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calsbricks (5781)

Location:  United Kingdom, England
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Store: CalsBricks
In General, Cob writes:
  
  Quite a bad and divisive idea.

Do you want to create a closed forum where some Bricklink sellers moan all day
long about Bricklink?

Agreed, I read enough complaining here. I don't need a separate forum to
read more unfiltered complaining.

I think you might wish to read our response to this before you jump in - it is
not our intention to create yet another moaning forum. You and nectara seem to
have things worked out incorrectly.

If you do not wish to participate then do not register and you will not be bothered
by yet another forum.

It does seem from the responses we have had so far that you and he are on the
wrong side of the tracks and have let you mind play games on you - this is not
meant to harm Bricklink at all it is meant to help the sellers who make up this
site.

That certainly is the view that those who have signed up have taken so far.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jun 28, 2019 13:29
 Subject: Re: Bricklink User Group update
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calsbricks (5781)

Location:  United Kingdom, England
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Store: CalsBricks
In General, nectara writes:
  In General, calsbricks writes:
   Nectar has it all wrong and has totally misinterpreted our post.




Unfortunately, I clearly understand what you write but it seems that you don't
understand that the biggest problem this forum have right now 28/06/2019 at 18:13
GMT is you.
Just try to take a break from the forum (at least 1 month) and you will see that
everything is ok here.
Bricklink is not our business, we are guest here.

Regards

Not sure I wish to follow your advice and thanks for elevating us to the biggest
problem here on Bricklink - you might want to reflect on your forum ban and the
comments you make here - We are paying guests (as you call it ) and as a result
of that we are entitled to comment, as are you. The world would be a very sad
place if everyone just rolled over and died each time something that needed challenging
wasn't challenged. It, in the main is a free world and most places, not all,
allow freedom of speech - perhaps that wasn't the case in your native country,
I don't know but here it is and we will continue, within the rules of the
forum, post as and when we wish to - and quite honestly there isn't a darn
thing you can do about it. So basically get on with your regular job at 60 hours
per week, process your 87 orders in one week and avoid another forum ban for
breaking the rules. That should keep you busy for a little while anyway.


  Nectara
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jun 28, 2019 13:05
 Subject: Re: Bricklink User Group update
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calsbricks (5781)

Location:  United Kingdom, England
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Store: CalsBricks
In General, Adjour writes:
  
  Do you want to create a closed forum where some Bricklink sellers moan all day
long about Bricklink?


That's how I understand the proposal, and I say," yes please, go".


This forum is super negative and its the same 4 or so users doing 99% of the
complaining.

Things never change if they are not challenged by those who feel they should
be. Far too many people are not interested in speaking up and trying to seek
answers to why. Take the Paypal offsite payment method which was going to be
withdrawn. That challenge via the forum saved that payment method for over half
the stores on Bricklink.

The challenge on Brickarms didn't work, but it was there and it was strongly
debated.

So no challenge - no change.
  

I wont miss it for a second.

I think you might wish to read our reply to this. Nectar has it all wrong and
has totally misinterpreted our post.

Even if this goes ahead it doesn't mean that members will still not contribute
here. Our form would be different than here and would try and bring solutions
to a knowledge base as well as constructive ideas to Bricklink and other members.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jun 28, 2019 12:43
 Subject: Re: Bricklink User Group update
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calsbricks (5781)

Location:  United Kingdom, England
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Store: CalsBricks
In General, nectara writes:
  In General, WoutR writes:
  remains available.



To who?
To the closed forum members?
Why they don't simply save whatever they need on their PC?

Regards
Nectara

Somehow you are still missing the point. A knowledge base is for anyone and everyone
not for the user who created the article - they probably have it saved on their
machine. But for it to be of more use putting it in a knowledge base would be
helpful

And the knowledge base would be open to all who register for the user group (Bricklink
members), not fully restricted, but not fully open to the public - that is exactly
how this forum works - so what is the difference - but as it is a Bricklink knowledge
base it really is only going to be applicable to those using Bricklink anyway,
and as we intimated if Bricklink wanted to do something with that we would be
happy to open a dialogue about it.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jun 28, 2019 12:25
 Subject: Re: Bricklink User Group update
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calsbricks (5781)

Location:  United Kingdom, England
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Store: CalsBricks
In General, Teup writes:
  In General, WoutR writes:
  In General, nectara writes:
  In General, calsbricks writes:
  We are just over halfway towards our initial target on this and some interesting
concepts/suggestions are coming out of it.

How about a separate forum (hosted elsewhere)where we can discuss our issues
openly - it would be closed to the public but open to our members. A knowledge
base is also being suggested as a way of adding to the arena. Lots and lots of
forum posts have been removed over the years as they expire and some of them
have had solutions as well as ideas in them which could be used today.

If you are interested, no matter where you are based, just pm us and we will
add your name to the list.



Quite a bad and divisive idea.

Do you want to create a closed forum where some Bricklink sellers moan all day
long about Bricklink?
Because this I understand from, "a separate forum (hosted elsewhere)where
we can discuss our issues openly
"

Then writing " Lots and lots of forum posts have been removed over the years
as they expire and some of them have had solutions as well as ideas in them which
could be used today
" mean for me that you really want to keep all the info
for you and your closed forum members and you plan this on the broad light day
here on Bricklink forum.

No wonder this country voted for Brexit.

Regards
Nectara

I interpret this differently.

They do not want to keep the information to themselves. They want to make sure
that it is not lost and remains available.

Everyone should be free to join the user group, it shouldn't be some cult
for a select few obviously.

As for "fights", I think this is a very exaggerated topic, from what I see we
tend to get along just fine. Most of the hostility is directed against Bricklink
or its admins and without those parties involved there it should be relatively
harmonious and not any worse than other forums out there for gardening, car tuning
or whatever.

Spot on - I think he misinterpreted what was said.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jun 28, 2019 12:24
 Subject: Re: Bricklink User Group update
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calsbricks (5781)

Location:  United Kingdom, England
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Store: CalsBricks
In General, WoutR writes:
  In General, nectara writes:
  In General, calsbricks writes:
  We are just over halfway towards our initial target on this and some interesting
concepts/suggestions are coming out of it.

How about a separate forum (hosted elsewhere)where we can discuss our issues
openly - it would be closed to the public but open to our members. A knowledge
base is also being suggested as a way of adding to the arena. Lots and lots of
forum posts have been removed over the years as they expire and some of them
have had solutions as well as ideas in them which could be used today.

If you are interested, no matter where you are based, just pm us and we will
add your name to the list.



Quite a bad and divisive idea.

Do you want to create a closed forum where some Bricklink sellers moan all day
long about Bricklink?
Because this I understand from, "a separate forum (hosted elsewhere)where
we can discuss our issues openly
"

Then writing " Lots and lots of forum posts have been removed over the years
as they expire and some of them have had solutions as well as ideas in them which
could be used today
" mean for me that you really want to keep all the info
for you and your closed forum members and you plan this on the broad light day
here on Bricklink forum.

No wonder this country voted for Brexit.

Regards
Nectara

I interpret this differently.

They do not want to keep the information to themselves. They want to make sure
that it is not lost and remains available


Absolutely correct. If Bricklink then want to incorporate the knowledge base
fine - we have no problem with that.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jun 28, 2019 12:23
 Subject: Re: Bricklink User Group update
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calsbricks (5781)

Location:  United Kingdom, England
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Store: CalsBricks
In General, nectara writes:
  In General, calsbricks writes:
  We are just over halfway towards our initial target on this and some interesting
concepts/suggestions are coming out of it.

How about a separate forum (hosted elsewhere)where we can discuss our issues
openly - it would be closed to the public but open to our members. A knowledge
base is also being suggested as a way of adding to the arena. Lots and lots of
forum posts have been removed over the years as they expire and some of them
have had solutions as well as ideas in them which could be used today.

If you are interested, no matter where you are based, just pm us and we will
add your name to the list.



Quite a bad and divisive idea.

Do you want to create a closed forum where some Bricklink sellers moan all day
long about Bricklink?
Because this I understand from, "a separate forum (hosted elsewhere)where
we can discuss our issues openly
"

I think you have got the wrong end of the stick here. That is not the intention
at all - it would be a place where people can openly discuss things in a constructive
manner - it would also be moderated like any forum but the intention is for dialogue
- something that is sorely missing here, some of the time. We have no intention
whatsoever for it to be a Bricklink bashing centre - remember most of us earn
from this site and we really do not want anything untoward to happen to it. But
they need to start listening rather than telling and if we can speak as a single
body, and that may not be possible, we may get their attention (and of course,
maybe not)
  
Then writing " Lots and lots of forum posts have been removed over the years
as they expire and some of them have had solutions as well as ideas in them which
could be used today
" mean for me that you really want to keep all the info
for you and your closed forum members and you plan this on the broad light day
here on Bricklink forum.

You definitely have the wrong end here. There have been numerous posts on here
over the years which offer first class solutions and ideas, that have been removed
- not because they were poor posts but because they archive them- many of those
contain information that can help others. If we can put that into a knowledge
base it may help some - that would be the intention.

The forum will be closed to the public but open to all that register (Bricklink
users, of course) so I am not sure what your meaning is about doing this on the
open forum - where else would you expect it to be done. It does not contravene
any of the Bricklink Forum rules - it isn't bashing, it was meant to help
not hinder.




  
No wonder this country voted for Brexit.

Regards
Nectara
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jun 28, 2019 11:57
 Subject: Re: Bricklink User Group update
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calsbricks (5781)

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Store: CalsBricks
In General, Bricklord writes:
  Yes, a good idea in itself. Wasn't there a FB group for sellers already though?

Not really sure - do not remember one.

We are hoping with all the other benefits this can re-instill some community
spirit. The longer serving and (by nature) older stores can be an immense help
in this - You were here 6 years before we got started and have stayed the course
- so your knowledge could be immensely helpful.
  


In General, calsbricks writes:
  We are just over halfway towards our initial target on this and some interesting
concepts/suggestions are coming out of it.

How about a separate forum (hosted elsewhere)where we can discuss our issues
openly - it would be closed to the public but open to our members. A knowledge
base is also being suggested as a way of adding to the arena. Lots and lots of
forum posts have been removed over the years as they expire and some of them
have had solutions as well as ideas in them which could be used today.

If you are interested, no matter where you are based, just pm us and we will
add your name to the list.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jun 28, 2019 11:23
 Subject: Bricklink User Group update
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calsbricks (5781)

Location:  United Kingdom, England
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Store: CalsBricks
We are just over halfway towards our initial target on this and some interesting
concepts/suggestions are coming out of it.

How about a separate forum (hosted elsewhere)where we can discuss our issues
openly - it would be closed to the public but open to our members. A knowledge
base is also being suggested as a way of adding to the arena. Lots and lots of
forum posts have been removed over the years as they expire and some of them
have had solutions as well as ideas in them which could be used today.

If you are interested, no matter where you are based, just pm us and we will
add your name to the list.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jun 27, 2019 11:08
 Subject: Re: Bricklink User Group (BUG)
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calsbricks (5781)

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Store: CalsBricks
In General, Acorn04 writes:
  I would like to be included in the BUG

YOur comments are noted.

PM us so we have your contat details.

Than ks

We are getting much closer to the magic number now.

Watch this space ???????
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jun 27, 2019 10:24
 Subject: Problem solving
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calsbricks (5781)

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Store: CalsBricks
This is a pretty key issue here on Bricklink.

How do you go about it? Do you ignore it and hope it goes away? Do you communicate
and try to resolve?

I know what we do and I also know what the stores on my Favourites list do but
is that what everyone else does? Somehow I doubt it.

Bury your head or open a dialogue ?


Hmmm difficult one that
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jun 27, 2019 10:11
 Subject: Re: Forced to issue NSS for AFOL design programme
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Store: CalsBricks
In General, FireStarToys writes:
  Hi Russell

The responses to the NSS didn't address the issue I was having as I was told
it was most likely at the post office waiting collection. I provided proof that
this was impossible due to the fact it would have had to have been tracked into
the UK to generate the customs payment request in the same way the set we have
received was. 6 days later without a reply I started posting on forums to see
what was going on and then I learn about the sale of bricklink and staffing issues
etc.

This is also on top of the fact that the three Castle sets we ordered were apparently
shipped 10 days ago but the tracking numbers for each only shows "Shipment Information
Received" which suggests they have not even been collected yet? The sets we did
receive tracked to UK in few days. These sets are not even being seen by parcelforce.com
UK tracking as notified of shipment? Can you confirm if they have shipped - order
11241049

Once again I'm happy to confirm the sets we have received are absolutely
awesome in every way, but I'm now really concerned if we will ever get the
castle sets due to the current Bricklink company issues?

I was unaware of the difficulties you guys on the admin team are having and the
pressure you're clearly under and I apologise for adding to that.

Just to keep you posted. The owner has withdrawn the offer to sell citing the
bids were not up to his expectations, so at least one concern is removed, albeit
temporarily. But perhaps bl themselves were not concerned - we don't know
that as there has been no official communications on the subject from anyone,
only what has been brought up in the forum from new3spaper articles.
As for the staffing issues Russell has made his comments and that is now closed
as well. So we are left with no issues and no problems - everything is just as
it should be .
  


In General, Admin_Russell writes:
  In General, FireStarToys writes:
  Despite issuing a NSS for our AFOL design programme order two weeks ago, we have
still had no response? We have also sent emails over the last couple of weeks
to customersupport@bricklink.com and set up tickets on the help desk - all with
no response.

This isn't true. I responded to your NSS claim on June 15, and I answered
you publicly on June 20:

https://www.bricklink.com/message.asp?ID=1145837

We have been checking the tracking every day hoping the package would appear
on the grid again.

Today I responded again to the NSS. We will issue you a full refund for the set.

  We ordered two wild west sets which were dispatched on the 13th May. One arrived
over 3 weeks ago and the other one has not with tracking showing it never left
the US.

Has anyone else had issues with these sets not arriving? Have you had any response
from bricklink support? Does anyone know why they are ignoring emails?

We're going to have no choice but to issue a fraud case with our card provider
which we really do not want to do, but if bricklink continue to ignore emails
and offer no help then we will have no choice.

I know it's not bricklink's fault when a parcel goes missing and the
sets are awesome, but bricklink are responsible for administering the programme,
processing the money and customer support when things go wrong.

If they get 3 NSS alerts are they going to ban themselves from selling?

Filing an NSS alert just makes it harder for us to catch up communicating with
our other customers. I recently described our customer service situation in detail
here:

https://www.bricklink.com/message.asp?ID=1145695

I'm surprised by this state of panic you seem to be in. As a longtime BrickLink
seller and buyer, the site has an ongoing financial relationship with you, but
somehow you think we are going to stiff you for a $150 set?
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jun 27, 2019 07:29
 Subject: Re: Bricklink User Group (BUG)
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calsbricks (5781)

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In General, cycbuild writes:
  In General, calsbricks writes:
  We have had 20 replies in since our original post and considering that the forum
is not read by everyone, that isn't too bad, however to make it meaningful
we will need closer to 50 to start with, so we are going to try a slightly different
approach than the forum.

Will keep everyone posted.

The User group can meet electronically to discuss issues, post as a more representative
view and help where needed. It can also contribute to our Statement of Business
Requirements for Bricklink development.

BTW a little bird informed us privately that xp is finished and being tested
(We do not know if that is true or not and at what level is 'finished'
but for those that are interested it looks like work hasn't stopped)

And again for those that are interested we have heard back from one of the two
banks who were dealing with the Nexon prospectus - they said they were not allowed
to comment on matters which had ended, so no real news there either. (They also
commented they were unable to supply a prospectus) Helpful, like most banks

Update:

http://www.koreaherald.com/view.php?ud=20190626000602&ACE_SEARCH=1


Very, very interesting - thanks for the update.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jun 27, 2019 06:54
 Subject: Bricklink User Group (BUG)
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calsbricks (5781)

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We have had 20 replies in since our original post and considering that the forum
is not read by everyone, that isn't too bad, however to make it meaningful
we will need closer to 50 to start with, so we are going to try a slightly different
approach than the forum.

Will keep everyone posted.

The User group can meet electronically to discuss issues, post as a more representative
view and help where needed. It can also contribute to our Statement of Business
Requirements for Bricklink development.

BTW a little bird informed us privately that xp is finished and being tested
(We do not know if that is true or not and at what level is 'finished'
but for those that are interested it looks like work hasn't stopped)

And again for those that are interested we have heard back from one of the two
banks who were dealing with the Nexon prospectus - they said they were not allowed
to comment on matters which had ended, so no real news there either. (They also
commented they were unable to supply a prospectus) Helpful, like most banks
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jun 26, 2019 11:39
 Subject: Re: BUGUK - Interested ?
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In General, calsbricks writes:
  In General, calsbricks writes:
  Any UK stores interested in joining BUGUK (Bricklink User Group UK Division)/
More details are available if you are - just pm us and we will provide.

Great idea from Sylvain - the first 500 members could be part of a spin-off the
BUG 500 club. That is so hilarious

10 pm's in already - and a couple from Non uk-

Is a BUG group a better concept where it doesn't matter where you are from
- you just want to have a fair representation to the owners, whoever they end
up being ?

Ignore the UK bit – it doesn’t matter where you are from – if you are interested
in getting your voices heard then contact us – and see where that takes us.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jun 26, 2019 11:11
 Subject: Re: BUGUK - Interested ?
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In General, calsbricks writes:
  Any UK stores interested in joining BUGUK (Bricklink User Group UK Division)/
More details are available if you are - just pm us and we will provide.

Great idea from Sylvain - the first 500 members could be part of a spin-off the
BUG 500 club. That is so hilarious
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jun 26, 2019 11:05
 Subject: BUGUK - Interested ?
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Any UK stores interested in joining BUGUK (Bricklink User Group UK Division)/
More details are available if you are - just pm us and we will provide.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jun 26, 2019 07:06
 Subject: Re: Reorganisation ?
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calsbricks (5781)

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In Problem, Teup writes:
  In Problem, calsbricks writes:
  In Problem, Teup writes:
  In Problem, calsbricks writes:
  A short time ago we posted a thread which suggested both Jaclyn and Cheyne were
no longer with the company. It appears only part of that was true but it has
thrown up some odd issues.

Jac;yn has left, but Cheyne is still there, although no longer listed as Admin_Cheyne.
He is working on the afol designer program and other things.

We apologise for our error and wish him luck - but at the same time wonder if
there has been some sort of re-organisation.

As there has been no formal announcement we can only speculate. Come on Bricklink,
keep your paying customers informed. Whilst it is entirely your business to run,
do you not believe that it helps the business by keeping people informed of things
like this?

How do you know Jaclyn is gone? I haven't seen any announcement about
it or a goodbye from her, even though she was one of the most prominent admins
("prominent" to Bricklink standards).

It has been confirmed by private message from several individuals who are close
to the organisation. It is absolutely the case. Have no doubts about that. Cheyne
has been put into a different role but if you check the admins 'hall of fame'
you will see his name is missing.

Whoa she left without any message about it? And without saying goodbye? I'm
pretty sure she would have wanted to say goodbye after all this time she spent
communicating with members.. sounds like she wasn't allowed to?
She has been removed COMPLETELY from the record, including the hall of fame of
admins who worked here in the past? Nah, that would be too weird - I guess she
simply hasn't been added yet. There are members in that list who I think
also had their disagreements with Bricklink but do get to be in the list.
Still it's very strange there was no announcement. Would like to get a bit
more story on this

PM us and I will supply what we have.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jun 26, 2019 06:52
 Subject: Re: Reorganisation ?
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calsbricks (5781)

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In Problem, Teup writes:
  In Problem, calsbricks writes:
  A short time ago we posted a thread which suggested both Jaclyn and Cheyne were
no longer with the company. It appears only part of that was true but it has
thrown up some odd issues.

Jac;yn has left, but Cheyne is still there, although no longer listed as Admin_Cheyne.
He is working on the afol designer program and other things.

We apologise for our error and wish him luck - but at the same time wonder if
there has been some sort of re-organisation.

As there has been no formal announcement we can only speculate. Come on Bricklink,
keep your paying customers informed. Whilst it is entirely your business to run,
do you not believe that it helps the business by keeping people informed of things
like this?

How do you know Jaclyn is gone? I haven't seen any announcement about
it or a goodbye from her, even though she was one of the most prominent admins
("prominent" to Bricklink standards).

It has been confirmed by private message from several individuals who are close
to the organisation. It is absolutely the case. Have no doubts about that. Cheyne
has been put into a different role but if you check the admins 'hall of fame'
you will see his name is missing.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jun 26, 2019 05:18
 Subject: Re: Reorganisation ?
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calsbricks (5781)

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In Problem, yorbrick writes:
  In Problem, calsbricks writes:
  A short time ago we posted a thread which suggested both Jaclyn and Cheyne were
no longer with the company. It appears only part of that was true but it has
thrown up some odd issues.

Jac;yn has left, but Cheyne is still there, although no longer listed as Admin_Cheyne.
He is working on the afol designer program and other things.

We apologise for our error and wish him luck - but at the same time wonder if
there has been some sort of re-organisation.

As there has been no formal announcement we can only speculate. Come on Bricklink,
keep your paying customers informed. Whilst it is entirely your business to run,
do you not believe that it helps the business by keeping people informed of things
like this?

Personally, I don't care which staff member is doing which job and don't
expect to be told this, so long as there is a clear contact route for whoever
is in a particular job. That is, have job-title based email addresses or contact
details rather than personal ones so if job roles change then emails still go
to the correct person at the time.

We agree - that choice is down to the business but we feel some of this is causing
delays across the site and it would be helpful to understand what is going on.
People always have more patience when they understand what issues are involved.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jun 26, 2019 04:03
 Subject: Reorganisation ?
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calsbricks (5781)

Location:  United Kingdom, England
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Store: CalsBricks
A short time ago we posted a thread which suggested both Jaclyn and Cheyne were
no longer with the company. It appears only part of that was true but it has
thrown up some odd issues.

Jac;yn has left, but Cheyne is still there, although no longer listed as Admin_Cheyne.
He is working on the afol designer program and other things.

We apologise for our error and wish him luck - but at the same time wonder if
there has been some sort of re-organisation.

As there has been no formal announcement we can only speculate. Come on Bricklink,
keep your paying customers informed. Whilst it is entirely your business to run,
do you not believe that it helps the business by keeping people informed of things
like this?
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jun 25, 2019 11:19
 Subject: Re: UK members - anyone work for Yodel??
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 Topic: Shipping
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In Shipping, Rob_and_Shelagh writes:
  In Shipping, calsbricks writes:
  In Shipping, SylvainLS writes:
  In Shipping, Rob_and_Shelagh writes:
  […]
Thing is, it's a case of wine so it is
even more frustrating on this occasion.

Getting hot in UK too?

More humid than hot


Not up here! still 13 degrees, highest they are forecasting is 23 by Saturday,
that is hot for here....still need a glass of wine though and .. WE GOT OUR DELIVERY,
hooray!!


Robert

Patience is a virtue - possess it if you can - seldom in a woman but never in
a man
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jun 25, 2019 11:18
 Subject: Re: Cooperating doesn't appear to be an answer
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In Problem, Gingerela writes:
  I will join the previous member in saying that your well-intended efforts are
greatly appreciated. My concern is that the results of such an endeavor will,
as always, fall on deaf ears. I am not convinced that a new owner will appreciate
what BL represents to the Lego community and how desperately change is needed
here. From a revenue generating perspective, the mindset of 'if it ain't
broke, don't fix it' may ring true to a new owner whose primary interest
may just be the bottom line.

BL sales continue to grow despite the limitations and work-arounds that sellers
have been burdened with for years. It is time consuming and frustrating to deal
with these problems that require desperate attention. What is ‘broken’ from a
seller’s perspective, however, may not at all concern an owner so long as profits
continue to grow, and especially if those fixes come at a cost.

I'd be far more supportive and interested in offering up valuable data to
help improve a site where ownership interest and loyalty is tried and true.
That doesn’t mean I am uninterested. For me, it is a matter of trust, or lack
thereof in this case. To dedicate personal time to a project such as this without
any guarantee that it will be implemented or even addressed, requires careful
consideration. As I said before, it would be much more motivating to hand over
one's hard work to someone who will appreciate, value, and implement it.
I am not certain BL, present or future owner, will do any of that.

Lastly, should you hand over your work and BL choose not to implement it, you
may be limited in your ability to take it elsewhere since BL could claim ownership
of it.

Again, just my 2 cents worth, if that.

Hi there and thank you for contributing to this thread. Your points are noted
and in many ways have been part of our consideration before we posted the original
thoughts.

Bricklink, really haven't listened to anything that the members have put
forward so we expect a finished document like this would also be ignored by current
and potentially new owners. The people bidding for Nexon are basically asset
strippers who are looking to get as much cash out of the deal as they can, so
we are to a degree, prepared for that.

As for the Business overview - not sure either BL or a new owner would have any
desire to do anything about it. They certainly cannot claim ownership as the
ideas conveyed in the document are not theirs and that will be made clear (our
lawyers have provided sufficient advice on this matter so that we are assured
there will be no issue with that. What happens with it after that is another
matter and would have to be tackled independently of this. In other words, if
we passed those ideas onto another site such as BO and they decided to implement
them, I do not believe there would be an unsolvable issue - a great deal depends
on the outcome of the sale and whether they intend to keep the site going or
not.

If on the other hand we decided we wanted to develop a new site with those ideas
, again it would depend a great deal on where Bricklink is going and would have
to be tackled independently

A new Lego marketplace cannot be stopped by Bricklink - too much of the data
is either in the public domain or belongs to Lego not Bricklink, therefore their
ability to either prevent or damage another site is very limited and would be
horrendously expensive (that is something the current owner may not abide).

All in all - the goal of this is to help Bricklink recognise what is needed to
improve the site not hinder or break it. They have, to all intents and purposes
built up their own ideas of how that should happen, which in the main have not
been met with total enthusiasm by a very large number of members. One last shot
at this from the membership might do the trick, or conversely it might not. To
us it is worth the effort, despite the written off costs, so lets get past the
business overview and see what happens. (The programming spec would be a much
higher cost.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jun 25, 2019 11:02
 Subject: Re: Cooperating doesn't appear to be an answer
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In Problem, axaday writes:
  In Problem, calsbricks writes:
  Having posted the thread earlier - it now appears no one really wants to get
involved. The majority feel it would be a total waste of time and energy.

What a sad indictment - it looks like the old adage of you cannot fight City
Hall is the given here.

We, as you can imagine feel differently - I am now looking at taking one of our
senior analysts to get involved. Let' see if it is a viable project?

I like to cooperate and I am pretty good at it. However, I don't know anything
about coding and web development.

Yeah...it might be a big waste of your time. They can say yes and they can say
no and they can say nothing at all. But if you are willing to try, I thank you
for it.

Thank you for your very kind and generous offer. We have made a note of that.
We are getting messages about this from all over the place so let's see what
happens.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jun 25, 2019 10:24
 Subject: Re: UK members - anyone work for Yodel??
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In Shipping, SylvainLS writes:
  In Shipping, Rob_and_Shelagh writes:
  […]
Thing is, it's a case of wine so it is
even more frustrating on this occasion.

Getting hot in UK too?

More humid than hot
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jun 25, 2019 10:23
 Subject: Re: Cooperating doesn't appear to be an answer
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In General, crazylegoman writes:
  I'm sure you realize that not everyone reads the forums. There could be
lots of willing people who have both the talent and the time, but they know nothing
of your proposal.

David

Well aware of that and have lots of pm's regarding it.

Unfortunately, unless we were Bricklink we have no way of getting direct contact
with them. First things first, however Business Overview will be started shortly
- then let's see what happens.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jun 25, 2019 08:33
 Subject: Re: Cooperating doesn't appear to be an answer
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In Problem, Bricks_NW_UK writes:
  In Problem, brikomania writes:
  In Problem, calsbricks writes:
  Having posted the thread earlier - it now appears no one really wants to get
involved. The majority feel it would be a total waste of time and energy.

What a sad indictment - it looks like the old adage of you cannot fight City
Hall is the given here.

We, as you can imagine feel differently - I am now looking at taking one of our
senior analysts to get involved. Let' see if it is a viable project?

There are some other LEGO selling pages that I'm sure would be very grateful
and invested into working on something with you, just wanted to note that.

Personally I don't have skills to be involved, I wish I did!

However I hope you achieve something from the work you want to put in.

I suspect the current management at BL have no desire or capacity to implement
any more changes other than the volunteers continuing to maintain the forum
and the inventory library.

Looking in from the outside, I think there are clearly issues at BL: The number
of senior volunteer admins to resign recently, the departure of some senior staff
at BL etc.

The silence surround Xpress (or what ever it is called) is deafening, although
as a part seller, it is something we have no interest in.

From our point of view, we would be happy to see some better inventory management
tools, as this is the most frustrating thing, it just feels like a part cooked
cake!

The data is there, there is no real way of using it!

What we need to know is, if I drill into an individual lot, say a 1x 1 Black
Brick, then I want t know when it was first listed, when I have added stock to
the lot, when I have sold from the lot etc. I need to be able to use the data
to manage purchases. If I part out a set, I would like to see at the side of
the items my existing stock for that item, in a clear and concise way. Maybe
even in an excel sheet format. How much did I pay for each lot I added, what
did they sell for and so on.

If the database was modern, we would be able to explore "what if" scenarios.

Just a caveat here - the BL system in the main is very good, it just lacks modern
functionality! Basically it is now very old and it shows.

Cheers
Steve

HI there and thank you for adding your thoughts to this. I can 100% guarantee
you inventory management will be a very high priority in this as in this day
and age it is essential to stores, especially those selling parts. Something,
however will have to be done about the lot system as it stands as that currently
loses data when you create a new lot for the same part. We believe we know how
to resolve that and that will be in the stores section. We are looking at doing
the members section first as we wish to be able to offer stores the ability to
have staff who work for them being associated with them for better security etc.

By the way you are probably correct about your thoughts on BL at present. They
may already be aware of the owners intentions and will probably know more about
that than we do - this could be another reason there has been no update on xp.

It will take a little while before this starts coming out for people to review
and comment, but it will come out (no guaranteed timetable yet) as we are having
to re-arrange someone's schedule to fit.

I suppose the best thing to say is watch this space.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jun 25, 2019 08:00
 Subject: Re: Cooperating doesn't appear to be an answer
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In Problem, brikomania writes:
  In Problem, calsbricks writes:
  Having posted the thread earlier - it now appears no one really wants to get
involved. The majority feel it would be a total waste of time and energy.

What a sad indictment - it looks like the old adage of you cannot fight City
Hall is the given here.

We, as you can imagine feel differently - I am now looking at taking one of our
senior analysts to get involved. Let' see if it is a viable project?

There are some other LEGO selling pages that I'm sure would be very grateful
and invested into working on something with you, just wanted to note that.

Your comments are noted - thank you.

It will be our intention to produce a business overview of what we and others
believe is required for Bricklink 3. It will not be a programming specification
and what is done with it at the end will be determine by what has been produced.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jun 25, 2019 07:20
 Subject: Cooperating doesn't appear to be an answer
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Having posted the thread earlier - it now appears no one really wants to get
involved. The majority feel it would be a total waste of time and energy.

What a sad indictment - it looks like the old adage of you cannot fight City
Hall is the given here.

We, as you can imagine feel differently - I am now looking at taking one of our
senior analysts to get involved. Let' see if it is a viable project?
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jun 25, 2019 07:15
 Subject: Re: Recycling Plastic Packaging
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In General, Rob_and_Shelagh writes:
  In General, Jamesf077 writes:
  Inspired by the BBC documentary this evening I'm wondering what the Bricklink
and Lego fan community can do. We are naturally recycling plastic by redistributing
these little parts around the world but what about all the packaging we use?
As a buyer and seller I reuse all resealable bags and try to reuse padded envelopes
and bubble wrap where I can. Does anyone have any alternative packaging they
use? If you are solely a buyer what do you do with your packaging? Perhaps there
could be a platform on here where buyers could save up their used packaging and
sellers on here could buy back the plastic bags, just a thought, maybe a silly
idea but I'd happily buy recycled packaging knowing it would help reduce
plastic production.


We are also interested in doing what we can to help this cause. We have for many
years virtually eliminated the use of padded mailers/jiffy bags as their mixed
material construction makes them difficult to recycle (and to be honest they
do not work well enough with RoyalMail's large letter constraints anyway).
Within our boxes we do use some plastic to separate parts as just dumping them
in the box with no separation is not good enough for many reasons. We assume
many buyers find ways to reuse the grip seal bags but we are conscious that these
are not the greenest solution and would seriously consider a good alternative
but that would need to:

- protect the parts during shipping

- separate parts and make it easy for the customer to check their order

I don't think your idea is silly but in reality there would be issues for
us with using used bags for shipping, we don't throw them away though, we
use them for internal storage until they are worn out - certainly room for improvement
though.


Robert

Like you we are always looking for a better solution than plastic bags. Several
customers have asked us about it - they like us but not all the plastic bags
!!!!

It is worth keeping all our eyes open in case someone stumbles onto something
that will work and provide the minimum requirements.

We are keeping our eyes open all the time.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jun 25, 2019 07:13
 Subject: Re: UK members - anyone work for Yodel??
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 Topic: Shipping
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calsbricks (5781)

Location:  United Kingdom, England
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Store: CalsBricks
In Shipping, Rob_and_Shelagh writes:
  Having some issues with Yodel courier (not unusual!)

Yesterday had a scheduled delivery, I was watching it on their online tracking
tool..

it got to "you are the next delivery", I looked outside and the van went past,
3 mins later van went back the other way didn't stop. We have a BIG house
name sign beside the road which a non blindfolded driver should not be able to
miss. So I checked the tracking and it said we were not in and they left a card!

How does that work then? incompetent/lying driver or system fault? Anyone know?
This is not the 1st time this has happened with Yodel, anyone get anywhere with
complaining? I've tried before it but seems they put little value on their
customer experience and previous contact with them has achieved nothing.

any insight would be helpful, thanks

Robert
(btw we do not use this company for our customer orders)

HI Robert

Yodel were dumped by two of our major suppliers for 'too many problems'.
which included drivers issues as well as missing items. We do not use them for
anything and would rather pay the extra for Parcel Force or others where required.
Same with our friends at Hermes who let us down in the very beginning of CalsBricks.
Since then we have stuck with RM and really haven't had any major issues
at all.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jun 25, 2019 03:59
 Subject: Re: Dan Jezek on his 42nd Birthday
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In Announce, Beacharoni writes:
  June 25, 2019

Thinking of you, Dan, on what would have been your 42nd Birthday. It’s been
nearly nine years since you left us, but if you were here today you would be
pleased to know more than a million BrickLink members have now joined you in
your love of LEGO, right here on the site you created and loved so much. Nice
work, Level88. You made the world a little bit better and we’re all feeling
grateful for the contribution you made in the all-too-short period you were with
us.

Eliska and Larry

+ many 1's
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jun 24, 2019 14:24
 Subject: Re: Forced to issue NSS for AFOL design programme
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In Help, FireStarToys writes:
  Thanks for the heads up. Is this something they have communicated to members
to explain possible delays?

unfortunately not.
  



In Help, calsbricks writes:
  In Help, FireStarToys writes:
  They didn't give paypal as an option. It was card only and I made the mistake
of using a debit card as my company does not have a credit card. So, at the moment
I have absolutely no way of forcing a resolution, I just have to wait for BL
to sort it out.

The sets are incredible and a huge amount of work must have gone in to getting
them out. I just wish they put the same amount of effort in to looking after
paying customers.

I have received a couple of emails from other BL members suggesting there has
been a recent personnel change at BL customer service, so these delays maybe
a temporary issue?

Both Jaclyn and Cheyne have left recently and we are not aware of replacements
having been put in place. As for the credit card v Paypal we saw that in the
beginning and killed any interest we had in the sets. Far too many unknowns and
too many issues (like the one you are involved with at present).

Good luck with you 'battle' communications is not their forte.
  
In Help, Rob_and_Shelagh writes:
  In Help, FireStarToys writes:
  
What would you do if you ordered from a BL seller and your order had not arrived
after 6 weeks and they are not responding to emails?


file a paypal claim

  Just want a bit of customer love and help

hope you get a resolution soon.

Robert
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jun 24, 2019 13:33
 Subject: Re: Forced to issue NSS for AFOL design programme
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In Help, FireStarToys writes:
  They didn't give paypal as an option. It was card only and I made the mistake
of using a debit card as my company does not have a credit card. So, at the moment
I have absolutely no way of forcing a resolution, I just have to wait for BL
to sort it out.

The sets are incredible and a huge amount of work must have gone in to getting
them out. I just wish they put the same amount of effort in to looking after
paying customers.

I have received a couple of emails from other BL members suggesting there has
been a recent personnel change at BL customer service, so these delays maybe
a temporary issue?

Both Jaclyn and Cheyne have left recently and we are not aware of replacements
having been put in place. As for the credit card v Paypal we saw that in the
beginning and killed any interest we had in the sets. Far too many unknowns and
too many issues (like the one you are involved with at present).

Good luck with you 'battle' communications is not their forte.
  
In Help, Rob_and_Shelagh writes:
  In Help, FireStarToys writes:
  
What would you do if you ordered from a BL seller and your order had not arrived
after 6 weeks and they are not responding to emails?


file a paypal claim

  Just want a bit of customer love and help

hope you get a resolution soon.

Robert
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jun 23, 2019 12:22
 Subject: Re: Why do Sellers stay on Bricklink?
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In General, Gingerela writes:
  There really aren’t many options other than BO and EBay for the most part.

Related current thread here: https://www.bricklink.com/message.asp?ID=1145958

Hi there

We, like 62Bricks, are one of them as well - Bricklink has established itself
over the years that Dan had the site as the premier place to find Lego. Even
Lego, themselves used to recommend using Bricklink. It was a quality site that
aged and due to Dan's unfortunate demise fell into 'corporate hands'.

That kind of changed everything other than the site's market presence and
leadership, despite the old code.

Here we are today 6 years post the takeover and none of the early promises have
been met in the way that most members wanted them to be and lots of us are still
here. Glutton's for punishment, maybe, but then again, maybe not.

The community, other than the forum is pretty much gone as 'profitability'
reigns - Countless changes to personnel and approaches have taken place - New
ideas, some may say really haven't worked out that well for either side -
that is why , in the main we still have our classic look and wanted list as well
as an unpopular 'new look'.

The current CEO outlined the 'future of Bricklink' in a presentation
at Brickworld in Chicago last year Bricklink eXpress but that didn't meet
with much enthusiasm, if any and still hasn't been delivered. Bricklink introduced
the AFOL designer program which cut the stores out of the equation - which also
didn't go down well .

Lots and lots of factors , lots and lots of excuses, and not much in the way
of results. So why are we still here. A question a lot of us ask ourselves every
day (in between Server 500 errors) and trying to fulfil orders.

BO may or may not get there - the team that run that are much more akin to the
community that used to be here - but something is missing there - cannot put
a finger on it yet but the site doesn't yet have the same pull or 'magic'
about it. They are working very hard on their catalogue and are much more akin
to making changes that people request. Good people and a really good effort over
there, and we wish them a lot of luck - we may end up there and so might everyone
else if this platform goes with the sale,

And before anyo9ne jumps in with 'negativity claims' try and remember
we have remained loyal to this site since 2008. We have had a store since 2011
and it has shown year on year growth every year. We have also invested very heavily
back into the site growing to be oneof the largest stores in the UK. We are here
because we feel this is the best place to serve our customers needs. If that
changes we, like others, will have to re-evaluate things.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jun 22, 2019 15:25
 Subject: Re: Please, please fix it.
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In General, legoman77 writes:
  In General, calsbricks writes:

  
  Bricklink's founder and creator never intended for people to make a living
from selling LEGO on the site.

And you know that from ????

Dan was partner with the husband and wife that started Peeron. They split and
Dan took the the part of Peeron that became Bricklink (BrickBay at first.) (I
am not sure of the other person's name, I believe it was Dan, and the wife's
name was Jennifer, if I remember and she sold here or still does.)

Both parts were to make some money, Peeron from advertising for other sites and
BrickBay for sales. From conversations with Dan a very long time ago, it was
a site to exchange ideas and sell unneeded Lego to make funds to buy more Lego.
He never expected for BrickLink to become the premier site to sell Lego it is
today.

John P

hi john and thanks for the clarification.

I appreciate that might have been the original thoughts but I also believe things
changed in the later years as Dan and Eric saw how the site had developed. my
comma with Dan suggested a different view.


  
  
The idea was to create a platform where like-minded
  individuals could buy and sell modest sums so as to facilitate building their
unique LEGO creations.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jun 22, 2019 11:40
 Subject: Re: Please, please fix it.
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calsbricks (5781)

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In General, frosia writes:
  In General, Teup writes:
  In General, frosia writes:
  In General, Teup writes:
  In General, frosia writes:
  In General, Teup writes:
  In General, frosia writes:
  In General, SylvainLS writes:
  In General, frosia writes:
  […]
In life I tend to vote with my feet. Meaning that if I'm not happy I simply
walk away. The fact that you continue to use BL is defacto proof that you are
fine with it - warts and all.

It’s no proof at all.


  No one is questioning your right to whine

You did.
And you do it again with the use of the derogatory verb “whine.”


   - many people aren't happy unless
they're complaining.

And once again by implying those who complain are professional whiners, that
they don’t have real reasons to complain, that they do it just for fun or another
sick reason.


  The proof is in the pudding. You continue to use BrickLink, so your arguments
against it will always ring hollow.

“Either one uses and loves BL or one wouldn’t use it.”
“One uses it therefore one loves it.”
That’s so obviously syllogistic!

As you seem to be a hammer-person, here’s an anology:

The head of the hammer wobbles.
I can’t repair it, it’s not mine.
Sometimes, the proprietor inserts a toothpick between the head and the handle
to stop the head from wobbling but it only works for me to drive a couple of
nails and then the toothpick breaks and falls.
Yes, there are other hammers but they don’t work for all the nails I want to
drive.
So I use this hammer.
I don’t like this hammer¹, I just want to drive nails.
So I use this hammer.
And because I want to continue to drive those nails, and because I love the idea
that brought us this hammer, I want this hammer to go on, I want this hammer
fixed, therefore I tell the hammer’s proprietor what’s wrong with it.


(¹ Or you could say I like _parts_ of this hammer but I certainly don’t like
the handle-head connection nor the fact the proprietor can’t or don’t want to
fix it.)

Probably not a great analogy - I use my own hammer. Bricklink does not belong
to you so there is nothing you can do about their website.
I think you are overestimating your own worth in this equation. Do you think
BL would lose one wink of sleep if you left Bricklink and never returned? I
can assure you that they would not - assuming they even noticed - which they
wouldn't.
You are nothing to them.
For the record, I too am nothing to them. The difference is that I realize this
truth.
If you (or anyone else) is having such a difficult time with the BL site and
its administration that you are completely fed up - then leave! Other people
with other stores will take your place and the wheel will keep on turning.
And for the record, there is a whole world out there that doesn't even involve
Bricklink or - dare I say it - LEGO. If BL doesn't fill your boat, find
something that does.



So let me get this straight. You are nothing to them and you are fine with that.
So if you have a problem with your boss and walk into their room and they tell
you you are nothing to them, you just feel like "ah ok, that explains it", turn
around and go back to work?
Usually customer service hotlines say "your call is important to us" but seems
like to you they could just as well say "your call is nothing to us".. I don't
understand how you can defend that as being OK.

It's not about being fine with it or not being fine with it. This is simply
a fact. Don't let emotion cloud your perception.

But your analogy of an employer is apt. At the end of the day, "your" job is
actually your employer's job - they let you do it in exchange for compensation.
In this sense, BrickLink is "the company".

I'm a bit bewildered by this attitude. So that basically means that everything
that any company will do is always ok, because of the fact that you can "walk
away". Underpaying is no longer illegal, it's just a matter of choice, you
can choose to stop working for them. Illegal working conditions like health hazards,
also OK because you can quit. Any time there's any inconvenience or any kind
of conflict with, say, a boss, or a webshop where you ordered something, you
just have to walk away. If they don't deliver your package, just walk away...

This attitude really defeats all purpose in raising pretty much any issue ever.

In Canada an employer can let you go with cause or with payment in lieu of notice.
The company always gets the last word - so in this narrow sense every employee
truly is nothing. Honestly, I've worked at places where being considered
nothing would have been an improvement!
My point is that in life the vast majority of things are beyond our control.
Bricklink belongs to it's owners, not it's members. The owners - and
their proxy, the administration - get the last word.

But a company is not just a thing to be owned like a toy. Now, I think we live
in a strange interbellum where the internet is a bit of a lawless Wild-West,
but even on the internet, companies do definitely have moral, legal, social obligations.
Even besides the fact that a full-time seller on Bricklink pays over $1000 a
year to Bricklink and can expect something to be done for his money, Bricklink
is a platform where people work and live from. This comes with obligations.

With your reasoning you could argue that Facebook is entitled to host whatever
content it likes, fake news and all, since they own the platform and you can
either use it or walk away from it - but that's not the reality. They really
do have an obligation to moderate their content and to find and remove fake news.
Companies are not free. They are not above the law and also not above morality.
They too have obligations even though from a purely capitalist perspective anything
they choose to do with their "possession" is "fair".

A more extreme example: The NL has a policy of having an extremely open economy.
The result was that the national telecom company (once owned by the state) was
nearly bought by a Mexican philantropist. Had he bought it, would he just be
able to discontinue the network? People dying in the street because emergency
calls can't reach the ambulance? Things like these may be owned in terms
of owning the revenue they generate, but the thing itself is a symbiosis owned
by no-one.

I don't think though that Bricklink is avoiding this responsibility entirely
- there have actually been meetings with sellers and they do take sellers concerns
seriously whenever they DO work on improving things. I criticise Bricklink for
mis-prioritising and for not doing enough in general but I don't think their
point of view is completley wrong when it comes to understanding Bricklink belongs
to us all.

I agree with you in the sense that you have to be ready for anything and never
ever trust a company to act in your interest. But assuming this as a fact of
life and as like you're ok with this is I think very counter productive and
sometimes destructive. It's kind of the opposite of demonstration and emancipation
to be heard and to make things better. Typically people in Ukraine and Russia
have this attitude, where wild corruption and infinite power at the top are just
facts of life and nobody stands up and there are no unions. It's basically
saying: It's ok, do what you like, don't listen to me, I am nothing,
I will just work harder. I think there's an important distinction between
being ready for the possibility that you will be treated like you're nothing,
and from the get go acting like you're already nothing and openly saying
it's ok.

Bricklink's founder and creator never intended for people to make a living
from selling LEGO on the site.

And you know that from ????

The idea was to create a platform where like-minded
  individuals could buy and sell modest sums so as to facilitate building their
unique LEGO creations.

And somewhere in there he had to also make money to survive.Which he did up until
his untimely demise.


  Bricklink does not owe any of it's members a living, and is under no obligation
to respond to member feedback.

That is true - there is no obligation to communicate whatsoever other than to
its shareholders. Having said that any business who walks that tightrope will
not survive - the most common reason for business to die today is lack of communication
and Bricklink, unfortunately is just too good at that.

You seem to have taken a very strong line against challenging and commenting
- is there a logical reason for that ? Teup is correct with everything he has
said in his posts. Everyone, including you, can comment as they like on this
public forum as long as they stay within the rules as outlined in the TOS.

Why rollover without a 'fight' so they say?

Complacency is the enemy of ambition - why has Bricklink management decided not
to allow its staff to communicate via the forum ? No response is worse than
bad news as it never solves or explains anything and if nothing else, customers
like to be kept informed before they continue to invest in the site.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jun 22, 2019 10:23
 Subject: Re: Anybody want to cooperate?
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 Topic: Problem
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calsbricks (5781)

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In Problem, OurBricks writes:
  In Problem, calsbricks writes:
  In our primary business we write software for our clients and support them on
that. Often we get a statement of requirements from them which in layman's
terms is an overview spec. That is handed to our senior analysts and in due course
a proper specification is produced before any coding actually takes place.

We have some very knowledgeable members on the site and we are wondering if any
of them would like to contribute to such a document which we can then pass on
to Bricklink development.

The worst thing that could happen is they ignore it (almost certain that is what
will happen but ...) the Best thing would be they would listen to some very experienced
people, take note and re-think their development plans. After all we are their
customers and we know what we want.

We would coordinate it and no one individual would do it all - there could be
statements of requirements from the catalogue people, the inventories people,
the stores, etc - all which would help to make Bricklink 3 (Forget 2 as that
never really happened in the way we thought or anticipated it would).


While I agree that the features of the BrickLink site used by sellers to maintain
their inventory and control how their store operates (IC, Shipping Methods, etc.)
are in need of some major enhancements, much of this can be accomplished ourselves
by taking full advantage of the BrickLink API that was created several years
ago. I have been using most of the API features for a long time within the Brick
Seller site that I worked with a programmer friend of mine to develop and more
recently have taken over the enhancement and support of.

Prior to the development of the cloud version of Brick Seller, I created a version
that could be downloaded and installed on any PC running Windows. If anyone
is interested, I would be willing to make the source code for that project available
to help anyone get started using the BrickLink API. You would be free to enhance
it to best fit your needs.

I have worked in software development for over 28 years and based on that experience
and my efforts creating Brick Seller, I think that trying to create something
that will meet all the needs of all the sellers on BrickLink would be nearly
impossible.

Rick

Hi there and thanks for your comments.

I am afraid the api is not the answer - it is not a tool for non-programming
people, is restrictive and does not really impact on how the site works - it
is meant to gather data from the existing database. It is also a drag on performance
like most 'mining tools'

It is similar in fashion to using Transact in SQL - you can get at data that
is not restricted and if your skills are at a high enough level you can do much
more with it, but it certainly isn't what we would be looking at. Much better
approaches exist
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jun 22, 2019 10:17
 Subject: Re: Anybody want to cooperate?
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calsbricks (5781)

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In Problem, VOTB writes:
  I wonder if a survey could be put together, and gather enough replies to help
show what everyone is thinking. It could cover both buyers and sellers have
people list their satisfaction level of Bricklink on various topics as well as
accumulate data on what features they would like to see.

I was once a board member of a charter school and we thought we knew exactly
what needed to be done. We conducted a survey and determined that the needs/wants
were way off base from what we thought. Our time and efforts could then be applied
to what mattered to the staff and students.

It could turn out that only 2% of the sellers want additional tools (the 2% is
just very loud). Or, it could be that 90% want more selling tools and the buyers
are just plain happy. I think having a response from hundreds of people would
have a higher impact at headquarters than a plan drafted by 4-5 beer drinkers.

Ideally, the new owner should have done that when they took over. Or Bricklink
should do it now. Getting to know what your network needs/wants would be a good
way to prioritize. Who knows, perhaps they could make 80% of the people happy
with a couple of days of coding. Maybe, just maybe the survey will show that
shipping AFOL sets is a higher priority than fixing the 500 errors.

Just a thought.

Nothing wrong with the idea as long as it was independent of both the membership
and the business. Many businesses instruct external market research organisations
to conduct such things and in many cases, they learn from it and things change.

Something like this was mentioned in the new owners inaugural message to the
members but nothing ever came from it.

It is a good idea and was touted as a new beginning but soon disappeared and
been left since then.

Unlikely to happen now with a pending sale - but yet it is a good idea - the
forum, unfortunately is not representative of the entir4e membership - some never
even take the time to read it.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jun 22, 2019 10:06
 Subject: Re: Anybody want to cooperate?
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calsbricks (5781)

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In Problem, TheBrickGuys writes:
  
  Bricklink's last known income 2017/18 was approximately £1.3M That is based
on 4500 orders per day at £25 per order and a net 'fee charge' of 3%
of the total revenue going through the site. So in simple terms 4500 x 365 x
25 X 3% = £1.23M

I think the main reason BL has not done nearly as much with BrickLink as most
of us would like to see done is highlighted in what you have brought out here
about the total BL brought in as revenue for the years of 2017/18 which translated
in USD is about 1.5 million dollars.

1.5 mill just does not go very far especially when you consider that he had to
probably pay at least 10 mill for the site when he bought it so if he applied
just $250,000.00 per year to pay that back then that leave only 1.25 mill to
pay for all the operating expenses to run BL.

Let's take a little time to break this down a little.

So for starters, to help put this in perspective... Sense you know programming,
what does a decent programmer make a year? How many do you think are needed to
run BL?

Jim

Hi there - interesting points.

We would want a team of 3 to 5 programmers for total redevelopment and that team
would be headed up by a senior systems analyst/programmer who would spec it and
build some sample code so we got an idea of UI and feature concepts. In the UK
the level of programmers we are talking about is around the £150 - £200 per day
mark - so if you had a full team on it for a year the costs would run around
the £350k mark - but please remember that would be written off over a minimum
of 5 years so we are not looking at much more than £70k per annum. That is also
for a brand new, complete Bricklink- feature rich and with a modern UI and with
as much pre-release testing as can be practically done (This would almost certainly
have a small team from the membership involved via a sandbox to look at the subtle
differences per region, for example. All of this of course takes time, patience
and dedication - therefore it needs investment but investment is a funny thing
- some people always want short term returns , others have more patience, which,
to be honest, we expected here and did not get.

The helpdesk is essential - this is a 365/24/7 site - it needs proper resources
including hardware, network and comms capabilities. It also needs a core of software
that can be 'plugged into' - no one can develop it all . so make it so
external software will work with it. Things like messaging, statistics, analytics
all should be plug ins - you do not want to re-write and e-mail system nor google
analytics. Make it work properly with external tools such as Excel, access or
whatever.

All sounds a bit like a pipe dram when yu look at it. We thought a multi billionaire
with a passion for Lego has taken over now watch us go, and that hasn't happened,
for whatever reason. We don't understand all the reasons why - no one but
he does, but it does look like those hopes and dreams of where we should be in
5 years time from 2013 hafv all gone out the window.

You know the funny things is we continue to grow as a store - we have invested
heavily in inventory (and there is still much more to come on that front) we
have stayed old fashioned no IC, and classic features everywhere else, so despite
the need for improvements and a re-think the old site still works fine.



As for the staffing of the organisation we would want 3 people for the help desk
so it was 24/7. They would double up on seller verification. We would also want
to have 1 person available for bug fixing but that would not be a permanent position
at the end of day and once the new software was in place, fully documented and
tested, the need for those programmers would not be there in one way but time
would tell what we would do there.

JUst some thoughts by the way in response to your points.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jun 22, 2019 09:39
 Subject: Re: Anybody want to cooperate?
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calsbricks (5781)

Location:  United Kingdom, England
Member Since Contact Type Status
Aug 12, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: CalsBricks
In Problem, Admin_Russell writes:
  In Problem, yorbrick writes:
  
  Random thought: Instead of investing time and effort in a cause that will
seemingly go no where, why not just initiate a crowdsourcing effort to simply
*buy* the site (essentially the domain and catalog) and implement updates that
we've all been shouting about for years... I'll bet we'd even
be able to bring back some of those incredibly talented folks that have left
that had contributed to the site immensely over the years...


If the site does go downhill, it would probably be better value to offer sweeteners
to buyers via brickowl to shift their behaviour to buying there.

As a charter member of BrickOwl, the shift of membership from BrickLink to BrickOwl
has always been a point of fascination for me. I actually expected BrickOwl to
take over BrickLink within 2 years of starting up, but for some reason, BrickLink
members did not all make the jump. Many are apparently using both sites.

It may be that BrickOwl never intended to 100% replace BrickLink and only developed
enough features to make it a viable selling platform. I don't keep up with
BrickOwl developments these days, but it would stand to reason that if a former
BrickLink seller designed and ran a site with some major improvements over BrickLink,
momentum would shift to the new site within a reasonable period of time. So there
is still something about BrickLink that is keeping people here, and our sales
and membership continue to grow.

Interesting to hear from you on this thread - didn't really expect that,
but stranger things have happened. Your thoughts/opinions are noted. Time will
tell which way things go. To much is being done, in our opinion, that isn't
helping Bricklink and , quite honestly too little communication is also not helping
the cause. comms is never easy especially when it is news people do not want
to hear but like all things in life, especially business it is essential. You
guys need to improve on that side and get involved. You would be amazed at how
much that would help things. You alSO, in our opinion, need to listen more rather
than just doing or announcing. Bricklink express is a perfect example. Announced
in Oct of 2018 with MP's presentation then nothing - no detailed explanations
- and no - the presentation was no where detailed enough for everyone to understand
and comment - but then the next news is it is going to be released Phase 1 in
March followed by Sellers tools and we are now nearly at the end of June and
there is, of course no sign of either of them. Yes, we all know that AFOL has
taken priority and you are short people, Welcome to the land of reality - these
things happen in business - contingency? Maybe, Maybe not

It isn't our job or intention to teach you or your team how to run your business
That is for the owner and management to do, but listening to 100's of years
experience in this area wouldn't do any harm and it might just do some good
- you never know til you try.

We know it is also complicated by a potential sale of the business (Other than
the owner no one outside Bricklink, that we are aware of knows whether Bricklink.com
is included or not (and Morgan Stanley and Deutsche Bank are not commenting).

Far too many unknowns and uncertainties Russell and with your background you
must be aware of that and how it affects your customers (Oh yes we are your customers
and the Customer is always King)

Anyway - thanks for adding your thoughts to the thread - we shall see how this
one ends up.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jun 22, 2019 09:19
 Subject: Re: Anybody want to cooperate?
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calsbricks (5781)

Location:  United Kingdom, England
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Store: CalsBricks
In Problem, legoman77 writes:
  In Problem, calsbricks writes:
  In Problem, rikitikitaviguy writes:
  If you need on your team a beer DRINKER then I'm ready to help!

LM


n Problem, calsbricks writes:
  In Problem, nectara writes:
  In Problem, calsbricks writes:
  In our primary business we write software for our clients and support them on
that. Often we get a statement of requirements from them which in layman's
terms is an overview spec. That is handed to our senior analysts and in due course
a proper specification is produced before any coding actually takes place.

We have some very knowledgeable members on the site and we are wondering if any
of them would like to contribute to such a document which we can then pass on
to Bricklink development.

The worst thing that could happen is they ignore it (almost certain that is what
will happen but ...) the Best thing would be they would listen to some very experienced
people, take note and re-think their development plans. After all we are their
customers and we know what we want.

We would coordinate it and no one individual would do it all - there could be
statements of requirements from the catalogue people, the inventories people,
the stores, etc - all which would help to make Bricklink 3 (Forget 2 as that
never really happened in the way we thought or anticipated it would).



Hi
If you need on your team a beer opener then I'm ready for duty.
Regards
Nectara

Noted

So we have an opener and a drinker - there is some cooperation !!!!!

I could send a team of naked Barbies. They are little but powerful. They do
not know much about web sites or how to run a business. Oh, never mind, Bricklink
already has people like that, but with clothes.
John P

If they aren't genuine Lego we wwould get banned ????
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jun 21, 2019 13:35
 Subject: Re: Anybody want to cooperate?
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calsbricks (5781)

Location:  United Kingdom, England
Member Since Contact Type Status
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Buying Privileges - OKSelling Privileges - OK
Store: CalsBricks
In Problem, yorbrick writes:
  
  Random thought: Instead of investing time and effort in a cause that will
seemingly go no where, why not just initiate a crowdsourcing effort to simply
*buy* the site (essentially the domain and catalog) and implement updates that
we've all been shouting about for years... I'll bet we'd even
be able to bring back some of those incredibly talented folks that have left
that had contributed to the site immensely over the years...


If the site does go downhill, it would probably be better value to offer sweeteners
to buyers via brickowl to shift their behaviour to buying there.

You might be right and I am sure Lawrence would want to participate in that.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jun 21, 2019 13:34
 Subject: Re: Anybody want to cooperate?
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calsbricks (5781)

Location:  United Kingdom, England
Member Since Contact Type Status
Aug 12, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: CalsBricks
In Problem, edeevo writes:
  In Problem, calsbricks writes:
  In our primary business we write software for our clients and support them on
that. Often we get a statement of requirements from them which in layman's
terms is an overview spec. That is handed to our senior analysts and in due course
a proper specification is produced before any coding actually takes place.

We have some very knowledgeable members on the site and we are wondering if any
of them would like to contribute to such a document which we can then pass on
to Bricklink development.

The worst thing that could happen is they ignore it (almost certain that is what
will happen but ...) the Best thing would be they would listen to some very experienced
people, take note and re-think their development plans. After all we are their
customers and we know what we want.

We would coordinate it and no one individual would do it all - there could be
statements of requirements from the catalogue people, the inventories people,
the stores, etc - all which would help to make Bricklink 3 (Forget 2 as that
never really happened in the way we thought or anticipated it would).

Random thought: Instead of investing time and effort in a cause that will
seemingly go no where, why not just initiate a crowdsourcing effort to simply
*buy* the site (essentially the domain and catalog) and implement updates that
we've all been shouting about for years... I'll bet we'd even
be able to bring back some of those incredibly talented folks that have left
that had contributed to the site immensely over the years...


Life is Good.
~Ed.

Thanks Ed - splendid idea - here is the work that we have already done in that
respect.

Bricklink's last known income 2017/18 was approximately £1.3M That is based
on 4500 orders per day at £25 per order and a net 'fee charge' of 3%
of the total revenue going through the site. So in simple terms 4500 x 365 x
25 X 3% = £1.23M

Common buy outs work on different basis depending on industry. But if you said
8 to 10 times revenue and worked backwards from there we would need around the
10m mark and I am not really sure we could raise that through crowdfunding. It
might be worth a try - there isn't really any harm in that, but organising
that might geta little complex.

Considering there is also a potential sale being worked on at present by the
current owner we still cannot find out if he is including Bricklink in the sale
or not. The people who are interested in buying Nexon are, in the main asset
strippers looking for cash not to develop companies. The owner wants out of the
gaming industry as it has become over-regulated and that iun itself is causing
problems.

What an overview spec might do is open up other angles to approach this. Hence
we wanted to see the reation.

Life can be good Ed

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