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 Author: jamescorkhill View Messages Posted By jamescorkhill
 Posted: Jan 27, 2019 08:01
 Subject: Re: Visit count incrementing
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 Topic: Suggestions
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Thanks for replying. I kind of thought that might be the case and you have confirmed
it.

I'm very new to selling, but a web developer myself, so any tips welcome.
Do you just embed one into your terms/splash page?


In Suggestions, calsbricks writes:
  In Suggestions, jamescorkhill writes:
  Hi
I was wondering if was possible, or if it would make sense to stop the visit
count going up when you visit your own store. This would give a more accurate
idea of how many other people have looked at your store.

If I am misunderstanding what it is for please correct me.

The visitor counter is totally flawed and should not be used as an indicator
of visitors. If you press and hold the F5 Ker whilst in your store, or anyone
else does, you can make the counter jump horrendously.

We went from 60000 visitors a long time ago to 250,0000 overnight and you know
that cannot be real.

We had our web designer deal with this and now use our own counter, which many
other people also do.

It is a shame really as it appears Bricklink use Google analytics and could provide
much better information but to date have not seen this as important.

Good luck with your suggestion but without a radical change to the way the Bricklink
one currently works it is not helpful information.
 Author: SchmickBricks View Messages Posted By SchmickBricks
 Posted: Jan 27, 2019 08:00
 Subject: Re: Parting out
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 Topic: Suggestions
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In Suggestions, Teup writes:
  In Suggestions, SchmickBricks writes:
  Is there any reason why a function to part multiple unique sets can't implemented?
For example it would save a huge amount of time if I could sort all the lots
from three copies of five different sets and pack everything away once, rather
than having to go through the whole part out process five times.

Perhaps you can change the way you work, because in my routine this is absolutely
no problem, and it's unlikely that Bricklink will change or upgrade anything.

In what way? For instance tonight I parted out three copies of two different
sets, which is done by sorting all the parts from each set into their individual
lots and then packing them away using the remarks system to tell me which drawers
the lots go into.
Is there an easier way than going through the whole process each time for each
unique set you part out? If there is I've been wasting a lot of time over
the past three years. I can't see why there can't be a function that
will allow adding multiple sets of multiple quantities to inventory at once without
having to rely on third party applications given there are almost always common
lots contained in different sets. The BrickLink catalogue knows what is contained
in each set, so surely it's just a simple matter of combining set inventories
much like it does when you part multiple quantities of the same set. In regards
to someone's comments on errors, what possible additional errors would occur
that don't already, besides possibly knowing which set any discrepancy came
from? In any case it's pretty simple to amend what you're putting into
inventory if you have more or less of something than what the BrickLink catalogue
suggests you should have.
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Jan 27, 2019 07:47
 Subject: Re: Visit count incrementing
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 Topic: Suggestions
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In Suggestions, jamescorkhill writes:
  Hi
I was wondering if was possible, or if it would make sense to stop the visit
count going up when you visit your own store. This would give a more accurate
idea of how many other people have looked at your store.

If I am misunderstanding what it is for please correct me.

The visitor counter is totally flawed and should not be used as an indicator
of visitors. If you press and hold the F5 Ker whilst in your store, or anyone
else does, you can make the counter jump horrendously.

We went from 60000 visitors a long time ago to 250,0000 overnight and you know
that cannot be real.

We had our web designer deal with this and now use our own counter, which many
other people also do.

It is a shame really as it appears Bricklink use Google analytics and could provide
much better information but to date have not seen this as important.

Good luck with your suggestion but without a radical change to the way the Bricklink
one currently works it is not helpful information.
 Author: jamescorkhill View Messages Posted By jamescorkhill
 Posted: Jan 27, 2019 07:40
 Subject: Visit count incrementing
 Viewed: 83 times
 Topic: Suggestions
 Status:Open
 Vote:[Yes|No]
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Hi
I was wondering if was possible, or if it would make sense to stop the visit
count going up when you visit your own store. This would give a more accurate
idea of how many other people have looked at your store.

If I am misunderstanding what it is for please correct me.
 Author: Admin_Russell View Messages Posted By Admin_Russell
 Posted: Jan 24, 2019 21:48
 Subject: Re: set 10221-1 - SDD UCS - correct dimensions?
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 Topic: Suggestions
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In Suggestions, betabinarybrick writes:
  I do not think the completed dimensions for this set are correct.

Super Star Destroyer - UCS
Item No: 10221-1
Lego Super Star Destroyer - UCS
Item Info
Year Released: 2011
Weight: 6965g

???
Size: 58 x 48.5 x 18.5 cm
???

The box itself say the length alone is 124.4 cm (49 inches)

I think maybe a correction is needed?

Thank you.
BetaBinaryBrick

The dimensions you see in the catalog for sets are the dimensions of the box,
not the built model itself.
 Author: DeLuca View Messages Posted By DeLuca
 Posted: Jan 24, 2019 19:25
 Subject: Re: “Report” Button
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 Topic: Suggestions
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While I know that it is generally poor form to bump old threads, the "Bricklink
Regulation Vote Yes or No" topic brings this issue to the fore once again.
Would it be possible for Bricklink to implement a 'Report' button, or
at least make it easier to report problem members and off-the-rails threads?
Perhaps a link at the bottom of each thread? (I actually think that I reported
the member in question via the incorrect form).
 Author: manganschlamm View Messages Posted By manganschlamm
 Posted: Jan 24, 2019 11:44
 Subject: Re: Feedback removal
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 Topic: Suggestions
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In Suggestions, yorbrick writes:
  
  As I’ve said, we’re not talking about a large discrepancy. I do have a single
s/h charge. It’s $4.99 for standard mail for any order size
which is closely related to actual cost on average. Minimum postage is $3.66
plus all associated fees/materials/etc.

And I would say that is fine, adding on a dollar or so for additional costs is
reasonable. And I imagine most buyers here would agree with that. I can see that
is the case, as a huge majority of your customers don't mention it, but one
has.

What you are proposing would ban that user from leaving poor feedback about shipping
costs. However, it wouldn't just ban users where the additional costs are
not too severe, but it would also ban users from leaving poor feedback where
the shipping costs have been massively inflated at the checkout for profit rather
than be based on realistic costs.

Remember not everyone knows the sizes of parcels, the cost structures of international
postal companies based on weight and size, the weight of the packaging a seller
is using, and so on. Sellers need to be believed that they are selecting the
right postal service for a package and are charging honestly for it. If buyers
cannot leave feedback about postage costs just because they already agreed to
them up front, then I imagine it would be abused. Sellers could make out a parcel
is large, charge for a high shipping band, then send it via a cheaper one and
tell the buyer they agreed to it so they cannot complain.

I prefer a feedback structure where sellers can be outed if they do wrong, even
if it means one person every so often complains about something when they probably
shouldn't have.

Does one neutral feedback in a few hundred damage a seller? No.

Does stopping buyers from commenting on whether they think someone is a fair
seller damage the marketplace? Yes.


Fully agree on this one. We must use common sense and reason. Reasonable buyers
will not complain about small things, like the little bit more expensive shipping,
the small extra handling fee, the little fee for packaging material and the like.
This will also extend to the conditions of parts and the quality of packing.
Of course there are the complainers which will always find something to complain
about. But I think they are a minority here on BL and it would be unreasonable
and actually way over the top if the feedback system would be changed just to
stop these few from posting unfair feedback. The feedback system must however
still leave a possibility to post a warning in case of the stores that really
make purposedly profit on fees rather than on Lego. This is a Lego marketplace
and not a fees markedplace.
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Jan 24, 2019 10:47
 Subject: Re: Feedback removal
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 Topic: Suggestions
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In Suggestions, mattkaupke writes:
  In Suggestions, Rob_and_Shelagh writes:
  In Suggestions, mattkaupke writes:
  Maybe it’s just me but I’m not sure it’s fair to allow buyers who use the Instant
Checkout feature to leave poor feedback relating to shipping costs. I totally
understand being surprised by a high shipping cost when being invoiced but there
are no surprises with instant checkout. It’s totally in the buyers court to make
the purchase with the costs known up front. Also, if invoicing and the shipping
and handling charges are clear in the terms tab, it should also be removable.

I’d really like to see a change made to the feedback policy that allows for removal
of feedback when the purchase is made through the Instant Checkout function.
It’s not reasonable to allow a buyer to damage the reputation of a seller for
something the buyer agreed to.

I'm underwhelmed with the support from BrickLink as far as feedback is concerned.
If the buyer or seller can show that they are completely without fault BrickLink
should be able to remove feedback that is unwarranted.


Just because a buyer agrees to something, it does not neccessarily mean he/she
loves it.

Just because buyer or seller is not at fault it does not mean a transaction is
neccessarily positive.


Robert

It still doesn’t warrant damaging the reputation of the seller. The buyer didn’t
“not love it” enough to go to another seller or not make the purchase. It’s an
agreed upon thing. It wasn’t a lack of service or any justifiable reason.


Feedback reflects the feelings of the person who left it. It only damages the
reputation of the seller if you think many others (buyers) will see it in the
same way as that particular buyer in which case it is valuable feedback..


Robert
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Jan 24, 2019 10:45
 Subject: Re: Feedback removal
 Viewed: 25 times
 Topic: Suggestions
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  As I’ve said, we’re not talking about a large discrepancy. I do have a single
s/h charge. It’s $4.99 for standard mail for any order size
which is closely related to actual cost on average. Minimum postage is $3.66
plus all associated fees/materials/etc.

And I would say that is fine, adding on a dollar or so for additional costs is
reasonable. And I imagine most buyers here would agree with that. I can see that
is the case, as a huge majority of your customers don't mention it, but one
has.

What you are proposing would ban that user from leaving poor feedback about shipping
costs. However, it wouldn't just ban users where the additional costs are
not too severe, but it would also ban users from leaving poor feedback where
the shipping costs have been massively inflated at the checkout for profit rather
than be based on realistic costs.

Remember not everyone knows the sizes of parcels, the cost structures of international
postal companies based on weight and size, the weight of the packaging a seller
is using, and so on. Sellers need to be believed that they are selecting the
right postal service for a package and are charging honestly for it. If buyers
cannot leave feedback about postage costs just because they already agreed to
them up front, then I imagine it would be abused. Sellers could make out a parcel
is large, charge for a high shipping band, then send it via a cheaper one and
tell the buyer they agreed to it so they cannot complain.

I prefer a feedback structure where sellers can be outed if they do wrong, even
if it means one person every so often complains about something when they probably
shouldn't have.

Does one neutral feedback in a few hundred damage a seller? No.

Does stopping buyers from commenting on whether they think someone is a fair
seller damage the marketplace? Yes.
 Author: mattkaupke View Messages Posted By mattkaupke
 Posted: Jan 24, 2019 10:29
 Subject: Re: Feedback removal
 Viewed: 39 times
 Topic: Suggestions
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In Suggestions, yorbrick writes:
  
  Why would it be necessary to explain to the customer my individual expenditures?
For example, does amazon need to justify what they charge for shipping?

You do know what it will cost to post, it’s the number in the shipping cost box
at checkout. The buyer doesn’t determine what is or isn’t the cost associated
with a purchase, they simply agree or not. It’s not the customers right to decide
what my real costs are as a seller as they don’t pay my bills (literally not
indirectly). Not knowing the real costs of the seller is not the same as being
conned.

You are not amazon though. Most sellers here charge reasonable postage charges
and most buyers can accept that if a seller says it is going to cost $X to post
it will cost that. Some charge exact shipping, some charge a little more. I don't
think anyone really cares about the small incidental expenses.

Imagine there are three postage bands for the weight of the item you have purchased,
one costing £2.95, one £5.05 and the last one £12.12, and the cost depends on
the size of the item. I use these as they are real examples here, but of course
it is complicated in that other options are available. But you don't know
the size of the item. Now if the seller tells you it will cost £14 to post, it
seems to the buyer that this is going to have to go as a large parcel, with a
little extra to cover incidental costs. So they argree and pay. Then when it
arrives, the buyer can see that the seller was able to use the £2.95 band, the
extra was there as profit for the seller. You agreed to the postage costs upfront,
so you cannot complain that the seller overcharges for postage. How do you feel
when you realise the seller quotes based on something that looks like the top
band for large parcels, then uses a lower one for smaller parcels?

Would you prefer for buyers to contact you before ordering and ask why the postage
is so high, for what the buyer thinks should be a small parcel, but you are being
charged a large parcel?

As I’ve said, we’re not talking about a large discrepancy. I do have a single
s/h charge. It’s $4.99 for standard mail for any order size
which is closely related to actual cost on average. Minimum postage is $3.66
plus all associated fees/materials/etc.
 Author: mattkaupke View Messages Posted By mattkaupke
 Posted: Jan 24, 2019 10:28
 Subject: Re: Feedback removal
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 Topic: Suggestions
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In Suggestions, yorbrick writes:
  
  I must agree with what the others have said... you see what you pay, you can
agree or disagree. I don't see why your stance would shift from agree to
disagree if you found out that what you paid was spent relatively less on postage
and more handling than you had imagined.

Out of interest, would you buy from them again knowing they overcharge for postage?

If they had what I was looking for at the best price/best service? Absolutely.
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Jan 24, 2019 10:25
 Subject: Re: Feedback removal
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 Topic: Suggestions
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  I must agree with what the others have said... you see what you pay, you can
agree or disagree. I don't see why your stance would shift from agree to
disagree if you found out that what you paid was spent relatively less on postage
and more handling than you had imagined.

Out of interest, would you buy from them again knowing they overcharge for postage?
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Jan 24, 2019 10:23
 Subject: Re: Feedback removal
 Viewed: 33 times
 Topic: Suggestions
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  Why would it be necessary to explain to the customer my individual expenditures?
For example, does amazon need to justify what they charge for shipping?

You do know what it will cost to post, it’s the number in the shipping cost box
at checkout. The buyer doesn’t determine what is or isn’t the cost associated
with a purchase, they simply agree or not. It’s not the customers right to decide
what my real costs are as a seller as they don’t pay my bills (literally not
indirectly). Not knowing the real costs of the seller is not the same as being
conned.

You are not amazon though. Most sellers here charge reasonable postage charges
and most buyers can accept that if a seller says it is going to cost $X to post
it will cost that. Some charge exact shipping, some charge a little more. I don't
think anyone really cares about the small incidental expenses.

Imagine there are three postage bands for the weight of the item you have purchased,
one costing £2.95, one £5.05 and the last one £12.12, and the cost depends on
the size of the item. I use these as they are real examples here, but of course
it is complicated in that other options are available. But you don't know
the size of the item. Now if the seller tells you it will cost £14 to post, it
seems to the buyer that this is going to have to go as a large parcel, with a
little extra to cover incidental costs. So they argree and pay. Then when it
arrives, the buyer can see that the seller was able to use the £2.95 band, the
extra was there as profit for the seller. You agreed to the postage costs upfront,
so you cannot complain that the seller overcharges for postage. How do you feel
when you realise the seller quotes based on something that looks like the top
band for large parcels, then uses a lower one for smaller parcels?

Would you prefer for buyers to contact you before ordering and ask why the postage
is so high, for what the buyer thinks should be a small parcel, but you are being
charged a large parcel?
 Author: Teup View Messages Posted By Teup
 Posted: Jan 24, 2019 09:38
 Subject: Re: Feedback removal
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 Topic: Suggestions
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In Suggestions, yorbrick writes:
  In Suggestions, mattkaupke writes:
  In Suggestions, yorbrick writes:
  In Suggestions, Bricks_NW_UK writes:
  
  
It depends. If a seller charges $10 for postage through IC then it turns out
the actual cost was $2, I'd be pretty annoyed and would leave feedback reflecting
that. In that case the seller is not without fault, so why should the buyer have
their feedback removed in that case?

Because the buyer knew the cost of postage when he ordered. If he didn’t like
it he shouldn’t have continued with the order.

(By the way, we are totally against instant check out!)

Of course the customer accepted that would be the cost for postage, but then
later found out it was not true and that the seller is overcharging for postage
via IC. Should other buyers be warned about that? In my view, yes.

No warning is necessary through feedback as that information is available at
checkout. We’re all adults here and should be capable of making sound decisions
on our own. Additionally, I’d say the “actual” cost is rarely the actual cost.
The label may have cost $2, the baseline price is closer to $3.50 for USPS first
class,but there are certainly many more considerations when calculating shipping
(cost of materials, labels, tape, box or envelope, fuel and time to drop it off
(if I live 30mins from a post office my real costs may be higher than yours if
you’re close to a drop off)). Yes, $10 for shipping on a $2 label would probably
be excessive but we’re not talking about excessive here, nor should it matter
since it was what was agreed on with the buyer. Any poor feedback left is just
unreasonable.

Just because you are told something up front doesn't mean you shouldn't
comment on it.

For example, sellers often say something along the lines of "New doesn't
mean mint, new parts may have scratches" in their terms. If a seller sends out
heavily scratched new parts, should the buyer be allowed to comment via feedback?
After all, they agreed that parts may be scratched when they placed the order.

I must agree with what the others have said... you see what you pay, you can
agree or disagree. I don't see why your stance would shift from agree to
disagree if you found out that what you paid was spent relatively less on postage
and more handling than you had imagined.

If everything should be priced according to what it reasonably costs, you should
also argue that a Star Wars minifig priced €20 should be a reason for negative
feedback as it only costed the seller €1. I'm really not big on capitalism
at all, but in this case I really must say the added value is a product of the
market mechanism and as long as people are willing to pay it, that by definition
makes it a fair price for it.

A seller could make some contract with a company to somehow get totally free
postage, and that would leave him with no direct obligation to charge less or
nothing for shipping to the buyers. They could charge €5, just as a handling
fee, if they wanted.

I do see though how extremely high fees - while legitimate - frustrate the buying
process. Ideally, the search results would display the price of the part and
then directly underneath "have this part at home for ..."
 Author: mattkaupke View Messages Posted By mattkaupke
 Posted: Jan 24, 2019 09:20
 Subject: Re: Feedback removal
 Viewed: 27 times
 Topic: Suggestions
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In Suggestions, yorbrick writes:
  That the cost of the label and not
  a penny more is all that is reasonable to be charged for an item. There are so
many costs associated with a purchase that it doesn’t make sense to me to individually
itemize everything on a per transaction basis and rather just roll it all into
a single s/h charge.

I don't think that is the case. Reasonable expenses are fine.

I prefer to see a single S+H charge but it should be related to what it costs
to post.

I do have a single s/h charge. It’s $4.99 for standard mail for any order size
which is closely related to actual cost on average. Minimum postage is $3.66
plus all associated fees/materials/etc.
 Author: mattkaupke View Messages Posted By mattkaupke
 Posted: Jan 24, 2019 09:15
 Subject: Re: Feedback removal
 Viewed: 23 times
 Topic: Suggestions
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In Suggestions, yorbrick writes:
  In Suggestions, mattkaupke writes:
  In Suggestions, yorbrick writes:
  In Suggestions, Bricks_NW_UK writes:
  
  
It depends. If a seller charges $10 for postage through IC then it turns out
the actual cost was $2, I'd be pretty annoyed and would leave feedback reflecting
that. In that case the seller is not without fault, so why should the buyer have
their feedback removed in that case?

Because the buyer knew the cost of postage when he ordered. If he didn’t like
it he shouldn’t have continued with the order.

(By the way, we are totally against instant check out!)

Of course the customer accepted that would be the cost for postage, but then
later found out it was not true and that the seller is overcharging for postage
via IC. Should other buyers be warned about that? In my view, yes.

No warning is necessary through feedback as that information is available at
checkout. We’re all adults here and should be capable of making sound decisions
on our own. Additionally, I’d say the “actual” cost is rarely the actual cost.
The label may have cost $2, the baseline price is closer to $3.50 for USPS first
class,but there are certainly many more considerations when calculating shipping
(cost of materials, labels, tape, box or envelope, fuel and time to drop it off
(if I live 30mins from a post office my real costs may be higher than yours if
you’re close to a drop off)). Yes, $10 for shipping on a $2 label would probably
be excessive but we’re not talking about excessive here, nor should it matter
since it was what was agreed on with the buyer. Any poor feedback left is just
unreasonable.

Just because you are told something up front doesn't mean you shouldn't
comment on it.

For example, sellers often say something along the lines of "New doesn't
mean mint, new parts may have scratches" in their terms. If a seller sends out
heavily scratched new parts, should the buyer be allowed to comment via feedback?
After all, they agreed that parts may be scratched when they placed the order.

We’re not talking about a difference of opinion with regards to something that
is subjective. Though I think poor feedback should only be given in that situation
if the customer doesn’t receive good customer service to resolve the discrepancy.
But rather a customer making the determination after the fact that the charges
weren’t reasonable. Knowing full well what they were going to be going in. It
would be more akin to buying used parts and complaining they weren’t new, than
having a difference of opinion on their condition.
 Author: mattkaupke View Messages Posted By mattkaupke
 Posted: Jan 24, 2019 09:09
 Subject: Re: Feedback removal
 Viewed: 27 times
 Topic: Suggestions
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In Suggestions, yorbrick writes:
  In Suggestions, mattkaupke writes:
  In Suggestions, Rob_and_Shelagh writes:
  In Suggestions, mattkaupke writes:
  Maybe it’s just me but I’m not sure it’s fair to allow buyers who use the Instant
Checkout feature to leave poor feedback relating to shipping costs. I totally
understand being surprised by a high shipping cost when being invoiced but there
are no surprises with instant checkout. It’s totally in the buyers court to make
the purchase with the costs known up front. Also, if invoicing and the shipping
and handling charges are clear in the terms tab, it should also be removable.

I’d really like to see a change made to the feedback policy that allows for removal
of feedback when the purchase is made through the Instant Checkout function.
It’s not reasonable to allow a buyer to damage the reputation of a seller for
something the buyer agreed to.

I'm underwhelmed with the support from BrickLink as far as feedback is concerned.
If the buyer or seller can show that they are completely without fault BrickLink
should be able to remove feedback that is unwarranted.


Just because a buyer agrees to something, it does not neccessarily mean he/she
loves it.

Just because buyer or seller is not at fault it does not mean a transaction is
neccessarily positive.


Robert

It still doesn’t warrant damaging the reputation of the seller. The buyer didn’t
“not love it” enough to go to another seller or not make the purchase. It’s an
agreed upon thing. It wasn’t a lack of service or any justifiable reason.

So would you tell the buyer upfront that the "postage" charge is broken down
into $1 for this, $1 for that, and another $2 for this, and so on? So that they
know you are adding lots of other charges into it.

Sometimes I don't know what something will cost to post, as I don't have
it in hand. If a seller tells me it is going to cost what a large parcel costs
to post, I assume it is a large parcel and agree to it. If it later turns out
it wasn't a large parcel and was posted for a much lower price then I feel
conned that I was overcharged for postage, even though I agreed to it. Leaving
feedback saying this in that case is justifiable.

Why would it be necessary to explain to the customer my individual expenditures?
For example, does amazon need to justify what they charge for shipping?

You do know what it will cost to post, it’s the number in the shipping cost box
at checkout. The buyer doesn’t determine what is or isn’t the cost associated
with a purchase, they simply agree or not. It’s not the customers right to decide
what my real costs are as a seller as they don’t pay my bills (literally not
indirectly). Not knowing the real costs of the seller is not the same as being
conned.
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Jan 24, 2019 08:51
 Subject: Re: Feedback removal
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That the cost of the label and not
  a penny more is all that is reasonable to be charged for an item. There are so
many costs associated with a purchase that it doesn’t make sense to me to individually
itemize everything on a per transaction basis and rather just roll it all into
a single s/h charge.

I don't think that is the case. Reasonable expenses are fine.

I prefer to see a single S+H charge but it should be related to what it costs
to post.
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Jan 24, 2019 08:48
 Subject: Re: Feedback removal
 Viewed: 30 times
 Topic: Suggestions
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In Suggestions, mattkaupke writes:
  In Suggestions, Rob_and_Shelagh writes:
  In Suggestions, mattkaupke writes:
  Maybe it’s just me but I’m not sure it’s fair to allow buyers who use the Instant
Checkout feature to leave poor feedback relating to shipping costs. I totally
understand being surprised by a high shipping cost when being invoiced but there
are no surprises with instant checkout. It’s totally in the buyers court to make
the purchase with the costs known up front. Also, if invoicing and the shipping
and handling charges are clear in the terms tab, it should also be removable.

I’d really like to see a change made to the feedback policy that allows for removal
of feedback when the purchase is made through the Instant Checkout function.
It’s not reasonable to allow a buyer to damage the reputation of a seller for
something the buyer agreed to.

I'm underwhelmed with the support from BrickLink as far as feedback is concerned.
If the buyer or seller can show that they are completely without fault BrickLink
should be able to remove feedback that is unwarranted.


Just because a buyer agrees to something, it does not neccessarily mean he/she
loves it.

Just because buyer or seller is not at fault it does not mean a transaction is
neccessarily positive.


Robert

It still doesn’t warrant damaging the reputation of the seller. The buyer didn’t
“not love it” enough to go to another seller or not make the purchase. It’s an
agreed upon thing. It wasn’t a lack of service or any justifiable reason.

So would you tell the buyer upfront that the "postage" charge is broken down
into $1 for this, $1 for that, and another $2 for this, and so on? So that they
know you are adding lots of other charges into it.

Sometimes I don't know what something will cost to post, as I don't have
it in hand. If a seller tells me it is going to cost what a large parcel costs
to post, I assume it is a large parcel and agree to it. If it later turns out
it wasn't a large parcel and was posted for a much lower price then I feel
conned that I was overcharged for postage, even though I agreed to it. Leaving
feedback saying this in that case is justifiable.
 Author: mattkaupke View Messages Posted By mattkaupke
 Posted: Jan 24, 2019 08:42
 Subject: Re: Feedback removal
 Viewed: 23 times
 Topic: Suggestions
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In Suggestions, Bricks_NW_UK writes:
  
  
It depends. If a seller charges $10 for postage through IC then it turns out
the actual cost was $2, I'd be pretty annoyed and would leave feedback reflecting
that. In that case the seller is not without fault, so why should the buyer have
their feedback removed in that case?

Because the buyer knew the cost of postage when he ordered. If he didn’t like
it he shouldn’t have continued with the order.

(By the way, we are totally against instant check out!)

Can I ask why you’re against instant checkout?
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Jan 24, 2019 08:40
 Subject: Re: Feedback removal
 Viewed: 29 times
 Topic: Suggestions
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In Suggestions, mattkaupke writes:
  In Suggestions, yorbrick writes:
  In Suggestions, Bricks_NW_UK writes:
  
  
It depends. If a seller charges $10 for postage through IC then it turns out
the actual cost was $2, I'd be pretty annoyed and would leave feedback reflecting
that. In that case the seller is not without fault, so why should the buyer have
their feedback removed in that case?

Because the buyer knew the cost of postage when he ordered. If he didn’t like
it he shouldn’t have continued with the order.

(By the way, we are totally against instant check out!)

Of course the customer accepted that would be the cost for postage, but then
later found out it was not true and that the seller is overcharging for postage
via IC. Should other buyers be warned about that? In my view, yes.

No warning is necessary through feedback as that information is available at
checkout. We’re all adults here and should be capable of making sound decisions
on our own. Additionally, I’d say the “actual” cost is rarely the actual cost.
The label may have cost $2, the baseline price is closer to $3.50 for USPS first
class,but there are certainly many more considerations when calculating shipping
(cost of materials, labels, tape, box or envelope, fuel and time to drop it off
(if I live 30mins from a post office my real costs may be higher than yours if
you’re close to a drop off)). Yes, $10 for shipping on a $2 label would probably
be excessive but we’re not talking about excessive here, nor should it matter
since it was what was agreed on with the buyer. Any poor feedback left is just
unreasonable.

Just because you are told something up front doesn't mean you shouldn't
comment on it.

For example, sellers often say something along the lines of "New doesn't
mean mint, new parts may have scratches" in their terms. If a seller sends out
heavily scratched new parts, should the buyer be allowed to comment via feedback?
After all, they agreed that parts may be scratched when they placed the order.
 Author: mattkaupke View Messages Posted By mattkaupke
 Posted: Jan 24, 2019 08:39
 Subject: Re: Feedback removal
 Viewed: 20 times
 Topic: Suggestions
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In Suggestions, yorbrick writes:
  In Suggestions, Bricks_NW_UK writes:
  
  
It depends. If a seller charges $10 for postage through IC then it turns out
the actual cost was $2, I'd be pretty annoyed and would leave feedback reflecting
that. In that case the seller is not without fault, so why should the buyer have
their feedback removed in that case?

Because the buyer knew the cost of postage when he ordered. If he didn’t like
it he shouldn’t have continued with the order.

(By the way, we are totally against instant check out!)

Of course the customer accepted that would be the cost for postage, but then
later found out it was not true and that the seller is overcharging for postage
via IC. Should other buyers be warned about that? In my view, yes.

Please don’t take this as condescending in any way. I really do want to better
understand the community.

I’d really like to know if this mindset applies to other places too. I’ve honestly
never had anyone complain about shipping in any other place I’ve sold items online
other than here on bricklink. It seems to me to be a unique perspective that
is limited to BrickLink and nowhere else. That the cost of the label and not
a penny more is all that is reasonable to be charged for an item. There are so
many costs associated with a purchase that it doesn’t make sense to me to individually
itemize everything on a per transaction basis and rather just roll it all into
a single s/h charge. Honestly, when I first started using BrickLink it was entirely
too complicated to figure out what the costs were going to be before making a
purchase I avoided it for buying more often than not. So, as a seller now, I
try to make it as simple as possible for any perspective buyers by having a single
charge upfront and available for them to see and know before buying. Rather than
having complex tables and numerous fees to try and add up before committing to
the purchase.
 Author: mattkaupke View Messages Posted By mattkaupke
 Posted: Jan 24, 2019 08:24
 Subject: Re: Feedback removal
 Viewed: 34 times
 Topic: Suggestions
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In Suggestions, Rob_and_Shelagh writes:
  In Suggestions, mattkaupke writes:
  Maybe it’s just me but I’m not sure it’s fair to allow buyers who use the Instant
Checkout feature to leave poor feedback relating to shipping costs. I totally
understand being surprised by a high shipping cost when being invoiced but there
are no surprises with instant checkout. It’s totally in the buyers court to make
the purchase with the costs known up front. Also, if invoicing and the shipping
and handling charges are clear in the terms tab, it should also be removable.

I’d really like to see a change made to the feedback policy that allows for removal
of feedback when the purchase is made through the Instant Checkout function.
It’s not reasonable to allow a buyer to damage the reputation of a seller for
something the buyer agreed to.

I'm underwhelmed with the support from BrickLink as far as feedback is concerned.
If the buyer or seller can show that they are completely without fault BrickLink
should be able to remove feedback that is unwarranted.


Just because a buyer agrees to something, it does not neccessarily mean he/she
loves it.

Just because buyer or seller is not at fault it does not mean a transaction is
neccessarily positive.


Robert

It still doesn’t warrant damaging the reputation of the seller. The buyer didn’t
“not love it” enough to go to another seller or not make the purchase. It’s an
agreed upon thing. It wasn’t a lack of service or any justifiable reason.
 Author: mattkaupke View Messages Posted By mattkaupke
 Posted: Jan 24, 2019 08:18
 Subject: Re: Feedback removal
 Viewed: 36 times
 Topic: Suggestions
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In Suggestions, yorbrick writes:
  In Suggestions, Bricks_NW_UK writes:
  
  
It depends. If a seller charges $10 for postage through IC then it turns out
the actual cost was $2, I'd be pretty annoyed and would leave feedback reflecting
that. In that case the seller is not without fault, so why should the buyer have
their feedback removed in that case?

Because the buyer knew the cost of postage when he ordered. If he didn’t like
it he shouldn’t have continued with the order.

(By the way, we are totally against instant check out!)

Of course the customer accepted that would be the cost for postage, but then
later found out it was not true and that the seller is overcharging for postage
via IC. Should other buyers be warned about that? In my view, yes.

No warning is necessary through feedback as that information is available at
checkout. We’re all adults here and should be capable of making sound decisions
on our own. Additionally, I’d say the “actual” cost is rarely the actual cost.
The label may have cost $2, the baseline price is closer to $3.50 for USPS first
class,but there are certainly many more considerations when calculating shipping
(cost of materials, labels, tape, box or envelope, fuel and time to drop it off
(if I live 30mins from a post office my real costs may be higher than yours if
you’re close to a drop off)). Yes, $10 for shipping on a $2 label would probably
be excessive but we’re not talking about excessive here, nor should it matter
since it was what was agreed on with the buyer. Any poor feedback left is just
unreasonable.
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Jan 24, 2019 08:10
 Subject: Re: Feedback removal
 Viewed: 36 times
 Topic: Suggestions
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In Suggestions, mattkaupke writes:
  Maybe it’s just me but I’m not sure it’s fair to allow buyers who use the Instant
Checkout feature to leave poor feedback relating to shipping costs. I totally
understand being surprised by a high shipping cost when being invoiced but there
are no surprises with instant checkout. It’s totally in the buyers court to make
the purchase with the costs known up front. Also, if invoicing and the shipping
and handling charges are clear in the terms tab, it should also be removable.

I’d really like to see a change made to the feedback policy that allows for removal
of feedback when the purchase is made through the Instant Checkout function.
It’s not reasonable to allow a buyer to damage the reputation of a seller for
something the buyer agreed to.

I'm underwhelmed with the support from BrickLink as far as feedback is concerned.
If the buyer or seller can show that they are completely without fault BrickLink
should be able to remove feedback that is unwarranted.


Just because a buyer agrees to something, it does not neccessarily mean he/she
loves it.

Just because buyer or seller is not at fault it does not mean a transaction is
neccessarily positive.


Robert
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Jan 24, 2019 08:03
 Subject: Re: Feedback removal
 Viewed: 40 times
 Topic: Suggestions
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In Suggestions, Bricks_NW_UK writes:
  
  
It depends. If a seller charges $10 for postage through IC then it turns out
the actual cost was $2, I'd be pretty annoyed and would leave feedback reflecting
that. In that case the seller is not without fault, so why should the buyer have
their feedback removed in that case?

Because the buyer knew the cost of postage when he ordered. If he didn’t like
it he shouldn’t have continued with the order.

(By the way, we are totally against instant check out!)

Of course the customer accepted that would be the cost for postage, but then
later found out it was not true and that the seller is overcharging for postage
via IC. Should other buyers be warned about that? In my view, yes.
 Author: Bricks_NW_UK View Messages Posted By Bricks_NW_UK
 Posted: Jan 24, 2019 07:57
 Subject: Re: Feedback removal
 Viewed: 45 times
 Topic: Suggestions
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It depends. If a seller charges $10 for postage through IC then it turns out
the actual cost was $2, I'd be pretty annoyed and would leave feedback reflecting
that. In that case the seller is not without fault, so why should the buyer have
their feedback removed in that case?

Because the buyer knew the cost of postage when he ordered. If he didn’t like
it he shouldn’t have continued with the order.

(By the way, we are totally against instant check out!)
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Jan 24, 2019 07:46
 Subject: Re: Feedback removal
 Viewed: 50 times
 Topic: Suggestions
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In Suggestions, mattkaupke writes:
  Maybe it’s just me but I’m not sure it’s fair to allow buyers who use the Instant
Checkout feature to leave poor feedback relating to shipping costs. I totally
understand being surprised by a high shipping cost when being invoiced but there
are no surprises with instant checkout. It’s totally in the buyers court to make
the purchase with the costs known up front. Also, if invoicing and the shipping
and handling charges are clear in the terms tab, it should also be removable.

I’d really like to see a change made to the feedback policy that allows for removal
of feedback when the purchase is made through the Instant Checkout function.
It’s not reasonable to allow a buyer to damage the reputation of a seller for
something the buyer agreed to.

I'm underwhelmed with the support from BrickLink as far as feedback is concerned.
If the buyer or seller can show that they are completely without fault BrickLink
should be able to remove feedback that is unwarranted.

It depends. If a seller charges $10 for postage through IC then it turns out
the actual cost was $2, I'd be pretty annoyed and would leave feedback reflecting
that. In that case the seller is not without fault, so why should the buyer have
their feedback removed in that case?
 Author: mattkaupke View Messages Posted By mattkaupke
 Posted: Jan 24, 2019 07:41
 Subject: Feedback removal
 Viewed: 182 times
 Topic: Suggestions
 Status:Open
 Vote:[Yes|No]
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Maybe it’s just me but I’m not sure it’s fair to allow buyers who use the Instant
Checkout feature to leave poor feedback relating to shipping costs. I totally
understand being surprised by a high shipping cost when being invoiced but there
are no surprises with instant checkout. It’s totally in the buyers court to make
the purchase with the costs known up front. Also, if invoicing and the shipping
and handling charges are clear in the terms tab, it should also be removable.

I’d really like to see a change made to the feedback policy that allows for removal
of feedback when the purchase is made through the Instant Checkout function.
It’s not reasonable to allow a buyer to damage the reputation of a seller for
something the buyer agreed to.

I'm underwhelmed with the support from BrickLink as far as feedback is concerned.
If the buyer or seller can show that they are completely without fault BrickLink
should be able to remove feedback that is unwarranted.
 Author: Brickwilbo View Messages Posted By Brickwilbo
 Posted: Jan 23, 2019 01:18
 Subject: Re: Allow to import my inventory to see sets
 Viewed: 37 times
 Topic: Suggestions
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In Suggestions, runner.caller writes:
  In Suggestions, alexey101 writes:
  I would like to be able to import my inventory into bricklink.com and see which
sets I can build, what is the completion %, for each set and which parts are
missing.
So I can quickly buy missing parts for these sets that I can build and then start
building new sets using the bricks I already have.

rebrickable.com already does this

From there you can create Wantlists and upload them into Bricklink.
 Author: runner.caller View Messages Posted By runner.caller
 Posted: Jan 22, 2019 22:06
 Subject: Re: Allow to import my inventory to see sets
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 Topic: Suggestions
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In Suggestions, alexey101 writes:
  I would like to be able to import my inventory into bricklink.com and see which
sets I can build, what is the completion %, for each set and which parts are
missing.
So I can quickly buy missing parts for these sets that I can build and then start
building new sets using the bricks I already have.

rebrickable.com already does this
 Author: bb1294216 View Messages Posted By bb1294216
 Posted: Jan 22, 2019 22:03
 Subject: Allow to import my inventory to see sets
 Viewed: 58 times
 Topic: Suggestions
 Status:Open
 Vote:[Yes|No]
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I would like to be able to import my inventory into bricklink.com and see which
sets I can build, what is the completion %, for each set and which parts are
missing.
So I can quickly buy missing parts for these sets that I can build and then start
building new sets using the bricks I already have.
 Author: fantapop View Messages Posted By fantapop
 Posted: Jan 22, 2019 11:52
 Subject: Re: Affiliate fees for custom sets
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 Topic: Suggestions
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I hadn't see than. Thank you!

In Suggestions, Lauren_Luke writes:
  [fantapop], have you looked at MOCShop?

https://moc.bricklink.com/pages/moc/index.page
 Author: JusTiCe8 View Messages Posted By JusTiCe8
 Posted: Jan 21, 2019 05:58
 Subject: Add TimeZone settings per user
 Viewed: 71 times
 Topic: Suggestions
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Hi,

there is few topics already regarding the timezone which has unfortunately never
goes anywhere:

https://www.bricklink.com/message.asp?ID=1095235
https://www.bricklink.com/message.asp?ID=1060211
https://www.bricklink.com/message.asp?ID=1041372

It would be great to add a settings per user (general page) which will adjust
timezone for:

- forum posts,
- order,
- messages sent/received,
- others place where it would be relevant

This one wouldn't be so hard to do I guess and such feature already exists
for ages in forum framework like phpBB.

Thanks.
 Author: Lauren_Luke View Messages Posted By Lauren_Luke
 Posted: Jan 20, 2019 05:46
 Subject: Re: Affiliate fees for custom sets
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[fantapop], have you looked at MOCShop?

https://moc.bricklink.com/pages/moc/index.page
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Jan 20, 2019 00:09
 Subject: Re: Affiliate fees for custom sets
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In Suggestions, JusTiCe8 writes:
  […]
But I'm afraid long time sellers here will not agree MOC gives them some
cash as Studio is not very welcome as far as I understand. Too bad. Gathering
parts for a nice sets available in the gallery could be exhausting and boring.
Having a bag pf ârts ready to buy will be nice. […]

I’d rather say that:
1. Sellers saw how the MOC Shop faired.
2. Sellers understand that MOCs are a niche market. Best-sellers are very rare.
Even MOCs-that-sell are rare.
3. Sellers understand that MOCs require much work (as you yourself noticed) and
they prefer buyers to do it themselves.


As for the prices, look at the constraints on parts for the “AFOL Design Contest.”
Even with a partnership with TLG, the sets will be around 10¢/part. More than
TLG’s sets when you consider there won’t be (new) prints nor recolouring nor
new parts nor expensive licences.

(Curious to see how many of the finalists will reach the crowd funding limit.)


And about Studio:
1. Most sellers don’t see what it could bring them as sellers (see MOC Shop,
see Mosaick).
2. Some (many?) think the efforts put to make Studio would have been better spent
of the main website.

(At least, Studio can compete (and win) with similar programs on many points.
That was not the case with Mosaick )
 Author: JusTiCe8 View Messages Posted By JusTiCe8
 Posted: Jan 19, 2019 16:03
 Subject: Re: Affiliate fees for custom sets
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I forgot one important detail: it also hold the risk of people being motivated
by money only .

IMHO, it's a hobby and a relaxing activity to create some new things out
of random parts and I will not like seeing tons of poor designs or other by greedy
people who don't really care, especially it could be easy to copy/steal someone's
else work and get money for just bringing it here.

Of course Lego official sets are easy to spot, but who really knows about all
3rd party Lego Magazines sets (polybags) or even old Lego Idea books ?
Same apply for commercial books about Lego like Crazy Contraptions, Chain reactions,
LEGO Micro Cities: Build Your Own Mini Metropolis!, the Lego Book and many others.
 Author: Emperor_Penguin View Messages Posted By Emperor_Penguin
 Posted: Jan 19, 2019 15:58
 Subject: Re: Affiliate fees for custom sets
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In Suggestions, fantapop writes:
  I'm new to the Bricklink community. Probably like many, I was into legos
when I was growing up, then stopped when I reached high school and now have kids
of the right age so I'm getting back into them.

I've bought a few sets of missing pieces so far on Bricklink. What was built
here never ceases to amaze me. It strikes me that one thing that's missing
is a way for creators to make money on their own custom sets. There is a very
old discussion topic on Affiliate Marketing which doesn't look like it went
anywhere. This idea is tangentially related.

It would be great if a builder could encode their design into a bricklink shopping
cart and then when people purchase the legos from the shopping cart or custom
set, the creator of the set could get some referral cost of the legos purchased.
This could give a huge boost to the lego community by empowering creators to
design and sell their own designs and could help increase cost per brick for
the sellers. At the same time, it would allow the common builder access to a
much wider array of sets to build.

I know some sellers have MOCS that they release what pieces are needed, and then
sell the instructions for that MOC.

That way they get some money off their creations.
 Author: JusTiCe8 View Messages Posted By JusTiCe8
 Posted: Jan 19, 2019 15:57
 Subject: Re: Affiliate fees for custom sets
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Hi,

like many of people around here I guess, I have played with many Lego sets when
I was younger, then get back to it just a while back, awesomeness still as fresh
as before .

That could be a good idea, there is also MOCshop or something similar but there,
prices are ridiculously high (higher than Lego sets, yes that's possible
!)

But I'm afraid long time sellers here will not agree MOC gives them some
cash as Studio is not very welcome as far as I understand. Too bad. Gathering
parts for a nice sets available in the gallery could be exhausting and boring.
Having a bag pf ârts ready to buy will be nice.

On the other hand, there is no official reference for gallery item so it is just
impossible to exactly match a design unless using the internal model ID
(ex: https://studio.bricklink.com/v2/build/model.page?idModel=71193).

I'll looking forward to what people think about this.

In Suggestions, fantapop writes:
  I'm new to the Bricklink community. Probably like many, I was into legos
when I was growing up, then stopped when I reached high school and now have kids
of the right age so I'm getting back into them.

[...]
 Author: fantapop View Messages Posted By fantapop
 Posted: Jan 19, 2019 15:45
 Subject: Affiliate fees for custom sets
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 Topic: Suggestions
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I'm new to the Bricklink community. Probably like many, I was into legos
when I was growing up, then stopped when I reached high school and now have kids
of the right age so I'm getting back into them.

I've bought a few sets of missing pieces so far on Bricklink. What was built
here never ceases to amaze me. It strikes me that one thing that's missing
is a way for creators to make money on their own custom sets. There is a very
old discussion topic on Affiliate Marketing which doesn't look like it went
anywhere. This idea is tangentially related.

It would be great if a builder could encode their design into a bricklink shopping
cart and then when people purchase the legos from the shopping cart or custom
set, the creator of the set could get some referral cost of the legos purchased.
This could give a huge boost to the lego community by empowering creators to
design and sell their own designs and could help increase cost per brick for
the sellers. At the same time, it would allow the common builder access to a
much wider array of sets to build.
 Author: ilovelegostoo View Messages Posted By ilovelegostoo
 Posted: Jan 19, 2019 12:16
 Subject: Re: Support Zones for USPS shipping
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Agreed. This would be a great thing for the admins to get in front of instead
of reacting to all the people turning off the automated payment feature. The
other option is the change to the highest postage rate from your location, however,
that's not the way I want to do business.

I am planning to close my store for a week or two until after the new rates go
into effect and see if someone comes up with a rate card that will work.
 Author: cosmicray View Messages Posted By cosmicray
 Posted: Jan 17, 2019 12:28
 Subject: Support Zones for USPS shipping
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Currently, BrickLink does not support USPS zones, nor has there been any public
indication it is being implemented. Up until now, the ability of Instant Checkout
to calculate correct destination shipping within the USA has been compromised
for Priority Mail (custom packaging), but not for USPS First Class Parcel.

BrickLink has supported the existing USPS First Class Parcel and the existing
"flat rate" Priority Mail boxes (small/medium/large) because zone calculation
was not needed.

With the 27 January 2019 USPS rate change imminent, we (the sellers) have no
automated method of calculating the correct First Class Parcel rates, because
a zone calculation will be needed.

The calculation of zone is documented at DMM 608.9.0 (in it's entirety).
If BL chose not to use the USPS API calls to get the zone number for a given
shipment, it is possible to calculate it based on great circle distances. See
the explanations for more detail.

Since BL has chosen to not use the API callbacks provided by USPS, they have
instead opted for database rate tables (which have to be manually reloaded each
time USPS changes the rates). The current table contains the 2017 rates. It was
never updated to reflect the 2018 rates.

Nita Rae
 Author: JusTiCe8 View Messages Posted By JusTiCe8
 Posted: Jan 17, 2019 08:31
 Subject: Re: Shopping cart compare function
 Viewed: 23 times
 Topic: Suggestions
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Hi,

it's a pretty good idea, I'm facing another annoying concern as I have
a wanted list, pick some parts here, some parts there, then I got a few carts
with most probably duplicate parts on them with various prices and status.

The only way I found to deal with this is to open tabs on brower and compare
carts lot by lot, very very time consuming and error prone.
It would be great to get the benefit of using a DB like this:

pick cart A, B, D, F, G
click on a compare button

get a report page (like cart/wnated list) with parts quantity, price differences,
... then
choose in which cart we want to get parts then a single update (on each row or
global for all carts) to get super optimized carts .


In Suggestions, expos1994 writes:
  Hello,

I thought of a suggestion for the shopping cart:

Let's say you're ordering off a wanted list that gets broken up into
4 orders. So you've got 4 carts full of items.

[...]
 Author: Adjour View Messages Posted By Adjour
 Posted: Jan 16, 2019 15:30
 Subject: Re: New buyers 0 feedback
 Viewed: 38 times
 Topic: Suggestions
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In Suggestions, tpr writes:
  Hi

It has been quite a while since I joined BrickLink, and for new members is there
any advice/info forwarded when joining (i.e ensure that you read the Sellers
Terms before Buying)

Just had a new member buy 1 part for 50p (UK), for delivery to Slovakia. Didn't
think he would buy once postage etc added.

Just had a message, thought it would be free postage.

Not a problem, as expecting it, but obviously he was not aware or made aware
of how Bricklink works.

Is such a thing in place or could it be added

Thanks

TPR

I've added some large, bold, all caps, very blunt wording to avoid this.
I was having lots of issues with newer international buyers not understanding
rates.

Now I rarely have an issue.


I'm not sure BL is willing to be so blunt about it. ::shrug::
 Author: brikomania View Messages Posted By brikomania
 Posted: Jan 16, 2019 14:05
 Subject: Re: New buyers 0 feedback
 Viewed: 44 times
 Topic: Suggestions
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The 'stores' part of BL needs to be redesigned. I think that the site
itself is marvelous in all of the complex things you can do with it, but, the
storefronts need to change. It doesn't look good to new buyers, and you can't
expect all new buyers to go and read 2000 help pages, no one does that! They'll
just say 'this is too hard' and leave the site and forget about lego.

A lof of times I have found interesting things online that I might have purchased
if the site looked legit or was simpler. Buying hundreds of different parts is
difficult as is, we need to try to make it as less of a burden as possible for
a new buyer, so the learning curve is not as steep. You could start easy by buying
and then look into the "darker" parts of the site.

In Suggestions, tpr writes:
  Hi

It has been quite a while since I joined BrickLink, and for new members is there
any advice/info forwarded when joining (i.e ensure that you read the Sellers
Terms before Buying)

Just had a new member buy 1 part for 50p (UK), for delivery to Slovakia. Didn't
think he would buy once postage etc added.

Just had a message, thought it would be free postage.

Not a problem, as expecting it, but obviously he was not aware or made aware
of how Bricklink works.

Is such a thing in place or could it be added

Thanks

TPR
 Author: Cob View Messages Posted By Cob
 Posted: Jan 16, 2019 13:43
 Subject: Re: New buyers 0 feedback
 Viewed: 27 times
 Topic: Suggestions
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In Suggestions, tpr writes:
  Hi

It has been quite a while since I joined BrickLink, and for new members is there
any advice/info forwarded when joining (i.e ensure that you read the Sellers
Terms before Buying)

Just had a new member buy 1 part for 50p (UK), for delivery to Slovakia. Didn't
think he would buy once postage etc added.

Just had a message, thought it would be free postage.

Not a problem, as expecting it, but obviously he was not aware or made aware
of how Bricklink works.

Is such a thing in place or could it be added

Thanks

TPR

Change your setting so that buyers under 5 feedback have to use instant checkout.
It removes a lot of these problems.
 Author: Brickwilbo View Messages Posted By Brickwilbo
 Posted: Jan 16, 2019 10:43
 Subject: Re: New buyers 0 feedback
 Viewed: 52 times
 Topic: Suggestions
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In Suggestions, Brickwilbo writes:
  In Suggestions, tpr writes:
  Hi

It has been quite a while since I joined BrickLink, and for new members is there
any advice/info forwarded when joining (i.e ensure that you read the Sellers
Terms before Buying)

Just had a new member buy 1 part for 50p (UK), for delivery to Slovakia. Didn't
think he would buy once postage etc added.

Just had a message, thought it would be free postage.

Not a problem, as expecting it, but obviously he was not aware or made aware
of how Bricklink works.

Is such a thing in place or could it be added

Thanks

TPR

Below each page on the left are links to Buy Help pages.
 
 Author: Brickwilbo View Messages Posted By Brickwilbo
 Posted: Jan 16, 2019 10:35
 Subject: Re: New buyers 0 feedback
 Viewed: 58 times
 Topic: Suggestions
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In Suggestions, tpr writes:
  Hi

It has been quite a while since I joined BrickLink, and for new members is there
any advice/info forwarded when joining (i.e ensure that you read the Sellers
Terms before Buying)

Just had a new member buy 1 part for 50p (UK), for delivery to Slovakia. Didn't
think he would buy once postage etc added.

Just had a message, thought it would be free postage.

Not a problem, as expecting it, but obviously he was not aware or made aware
of how Bricklink works.

Is such a thing in place or could it be added

Thanks

TPR

Below each page on the left are links to Buy Help pages.
 Author: tpr View Messages Posted By tpr
 Posted: Jan 16, 2019 09:17
 Subject: New buyers 0 feedback
 Viewed: 197 times
 Topic: Suggestions
 Status:Open
 Vote:[Yes|No]
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Hi

It has been quite a while since I joined BrickLink, and for new members is there
any advice/info forwarded when joining (i.e ensure that you read the Sellers
Terms before Buying)

Just had a new member buy 1 part for 50p (UK), for delivery to Slovakia. Didn't
think he would buy once postage etc added.

Just had a message, thought it would be free postage.

Not a problem, as expecting it, but obviously he was not aware or made aware
of how Bricklink works.

Is such a thing in place or could it be added

Thanks

TPR
 Author: msdobrescu View Messages Posted By msdobrescu
 Posted: Jan 16, 2019 02:14
 Subject: Some fixes to be done
 Viewed: 106 times
 Topic: Suggestions
 Status:Open
 Vote:[Yes|No]
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Hi,

Thanks for this great service!
As customer, buyer only, I salute the fix done to part adding to wishlist, when
chosing some attribute reset other attribute.
Still, there are several things to be corrected according to my flow.
One would be the moving parts to another wishlist, when some part already exists
in the same colour and a message saying already exists prevents that. I would
need a button added to that message to add the number of selected parts to the
list, if I decide so (meaning I did not duplicated an entry by mistake, but I
need more).
Another is the maintenance page. It overrides the browser's history and I
loose the page were I was. Definitely, in each case, I need to go back to it
when the maintenance is done.
Please take into account these suggestions.

Thank you and best regards,
Mike

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