Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | calsbricks  | | Posted: | Mar 19, 2018 06:26 | | Subject: | Re: Save Offsite Paypal! | | Viewed: | 66 times | | Topic: | Suggestions | |
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| In Suggestions, WoutR writes:
| | In Suggestions, PurpleDave writes:
| | Bricklink famously ground to a halt, twice, because it got hacked. The site
may have been restored to working condition, but a lot of us want nothing to
do with risking exposure of our financial accounts to anyone who may be lurking
behind the scenes. Sellers don't want to give Bricklink the level of control
required to accept payments through Bricklink. Bricklink has announced that
in about a month, they plan to scuttle offsite Paypal as a payment option, without
even taking any input from their core membership. The reason stated was that
new, usually one-time buyers, can't figure out where the payment button is
when they select offsite Paypal as a payment option, so they plan to basically
cut off any buyers and sellers who refuse to use any other form of payment, and
who especially want nothing to do with any onsite Paypal options.
Make offsite Paypal an opt-in payment option. Sellers obviously have to select
up front which payment options they will accept. Make all _buyers_ voluntarily
choose to see offsite Paypal as a payment option when checking out. If a seller
does not accept any other payment options, have them flagged as "does not ship
to you", just like if they were from another country and didn't have your
country enabled for shipping options. If a new buyer signs up, they should be
required to read an explanation of how offsite Paypal works, and confirm that
they want to be able to choose that as a payment option before they even see
it appear in lists.
But seriously, don't chase away a bunch of your regular customers in the
hope that you might be able to "grow your business" on the bank accounts of people
who just get sent here to buy a replacement part that LEGO Consumer Affairs can't
provide, or who are looking for just one retired set, and will never log in again
after they receive their shipment.
|
Was there not a page in my account settings where I could select my payment methods?
And a filter that hides stores that do not accept my payment types?
Then all what needs to be done is make the default setting for accepting Offsite
Paypal "OFF". (I would not recommend the name "offsite Paypal", I think that
name only makes sense within the current discussion. )
Maybe it was this one... https://www.bricklink.com/storeSettings.new.asp
And yes, save offsite Paypal as an option.
|
That page has been disabled for a while, however buyers can choose their acceptable
payment methods in the advanced search options and Paypal is still listed there.
Not sure about wanted lists cause I don't use that feature, but am sure I
have seen it mentioned somewhere.
Even the payment method element is flawed in design terms. We just had to cancel
an order from someone who chose to pay in euros via Bank Transfer. We only accept
UK pounds for bank transfers and that is/was stated in our terms but because
we aaccept euros (accepted currencies) they were allowed to choose that currency.
Currencies should be defined against payment methods. If you set up bank transfer
you should be able to say GBP only and have that as a viable payment methods.
Again it is not a complicated thing to do - you could have an all radio button
or individual buttons which would need to be marked by the stores for what they
will accept.
They have gone the other way - here are the currencies we accept and here are
ther payment methods you can use. ?????????
|
 |
| Author: | calsbricks | | Posted: | Mar 19, 2018 06:17 | | Subject: | Re: Save Offsite Paypal! | | Viewed: | 63 times | | Topic: | Suggestions | |
|
| In Suggestions, Teup writes:
| | In Suggestions, calsbricks writes:
| |
Are they going to go through 11,000 stores and remove the Paypal option from
their payment methods when the April date comes around?
|
Well, no, they simply remove the old PayPal payment method from the main system
once, and then it will be as you say, people (like me) who haven't accepted
will automatically get an instruction to enable the new PayPal. That's what
I assume anyway.... then again, it's Bricklink... they can't even remove
multiple forum posts by one spammer at the same time... 
|
I think they may have already done the first bit as I do not see a payment method
for Paypal or paypal offsite in the selectable payment methods options (drop
down). I really meant from the stores point of view. There are countless numbers
of stores who only accept Paypal - by disabling it as a payment method does that
mean the stores will have no payment methods? That will cause a moderate amount
of chaos. Not everyone reads the forum, by a long way and announcements such
as the one that was made will not have filtered through to all stores. So you
wake up the morning after and find that no one can check out of your store? Sounds
unreasonable even now, but who knows.
Really not sure how this decision was made or why - the ticket thing was a non-starter
- there is more to this than that. Instant checkout has still only mustered less
than 15% of stores - is still buggy. Onsite Paypal is still flawed as far as
a buyer having multiple Paypal addresses and yet here we are ...... ????????
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| Author: | calsbricks | | Posted: | Mar 19, 2018 02:20 | | Subject: | Re: Save Offsite Paypal! | | Viewed: | 78 times | | Topic: | Suggestions | |
|
| In Suggestions, chetzler writes:
| | I'm curious if BL will continue to offer the multitude other off-sites methods.
Anyone looked at what is still available? There's a bunch I've never
even heard of, and seriously, is a Western Union transfer a better option than
PayPal off-site?
|
Our Paypal account works for both Bricklink and our main company - there is absolutely
no way ever that we would allow Bricklink access to funds in that account or
details of transactions in that account - it is really none of their business.
I am sure that other people who have Paypal accounts and use them for Bricklink
also use those for other things and would not want any involvement with Bricklink
in their account.
This does not appear to be well thought through and even though it says you may
revoke the permissions you have given by signing up to this agreement what does
that mean - do you still have a paypal account for use on Bricklink or not? Is
it online or offline?
Are they going to go through 11,000 stores and remove the Paypal option from
their payment methods when the April date comes around? Stores will wake up to
a 'cannot receive orders as you have no payment methods available' (imagine
the tickets from that !!!!!) or are people going to set up other payment methods
but give Paypal offsite instructions in their invoices. How can they possibly
police this?
The mind boggles .....
All the clamour and yet no response from Bricklink. It is like they are saying
take-it or leave it (which is never a good idea in the best of environments.)
Such a real shame ........
|
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| Author: | calsbricks | | Posted: | Mar 19, 2018 01:48 | | Subject: | Re: Save Offsite Paypal! | | Viewed: | 62 times | | Topic: | Suggestions | |
|
| In Suggestions, PurpleDave writes:
| | Bricklink famously ground to a halt, twice, because it got hacked. The site
may have been restored to working condition, but a lot of us want nothing to
do with risking exposure of our financial accounts to anyone who may be lurking
behind the scenes. Sellers don't want to give Bricklink the level of control
required to accept payments through Bricklink. Bricklink has announced that
in about a month, they plan to scuttle offsite Paypal as a payment option, without
even taking any input from their core membership. The reason stated was that
new, usually one-time buyers, can't figure out where the payment button is
when they select offsite Paypal as a payment option, so they plan to basically
cut off any buyers and sellers who refuse to use any other form of payment, and
who especially want nothing to do with any onsite Paypal options.
Make offsite Paypal an opt-in payment option. Sellers obviously have to select
up front which payment options they will accept. Make all _buyers_ voluntarily
choose to see offsite Paypal as a payment option when checking out. If a seller
does not accept any other payment options, have them flagged as "does not ship
to you", just like if they were from another country and didn't have your
country enabled for shipping options. If a new buyer signs up, they should be
required to read an explanation of how offsite Paypal works, and confirm that
they want to be able to choose that as a payment option before they even see
it appear in lists.
But seriously, don't chase away a bunch of your regular customers in the
hope that you might be able to "grow your business" on the bank accounts of people
who just get sent here to buy a replacement part that LEGO Consumer Affairs can't
provide, or who are looking for just one retired set, and will never log in again
after they receive their shipment.
|
Couldn't agree more. If they really are having so many tickets about the
Pay button, refer those tickets to the store(s). I am sure there are far more
tickets coming in over issues with other matters on the site than this. For a
payment method which has worked flawlessly for nearly 7 years (5000 orders received
and 1000 placed) it does not seem logical nor to their benefit to stop it. It
could, however be money driven - if you use Paypal onsite Bricklink must be getting
something out of it where as offsite is outside of their earning capability'.
But then so is every other payment method.
|
|
| Author: | calsbricks | | Posted: | Mar 16, 2018 14:44 | | Subject: | Change the price guide screen | | Viewed: | 97 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
|
| Currently there is no way you can determine easily from looking at the price
guide what currency conversion has been used to determine the move from USD to
any other currency. As this figure has to be held/determined (calculated) somewhere,
whether in BL or by xe.xom it is available to be displayed and updated as regularly
as the price guide.
If Bricklink displayed that figure it would be very helpful for everyone's
use whether buying or selling. This is especially relevant for the last 6 months
sales which is a floating figure and is not easily determined - (it can be done,
but is very long winded and takes a lot more time and effort to get right.
As for the changes this would require, they are absolutely minimal from a coding
point of view and it would help to solve the never ending threads about currency
conversion and the price guide.
It would also help with Brickstock, but I am sure that is of no concern to Bricklink.
|
|
| Author: | calsbricks | | Posted: | Mar 11, 2018 05:49 | | Subject: | Must have improvements | | Viewed: | 170 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
|
| As there is almost constant changes going on in the catalogue stores need more
features to ensure they are up to date. For example - we received orders over
the weekends for many of our pieces which of course have been changed
to . I had to go to my inventory page for the part and change each and
everyone of these from 3794 to 3794a, That 'dropped 4 or 5 small images -
(we will re-do those photos and submit) but they had photos before we changed
them from 3794 to 3794a.Hmmmm
It is a very simple select and update query in SQL - surely one of the developers
can put together a screen to allow us to update multiple items in our inventory
at once. We are in the dark ages here really.
In addition I noticed yet another quirk which is simple enough to sort out but
untouched
We hold bulk amounts for many standard items (in the thousands of each of them)
and decided to set up a tiered pricing schedule for each of those taking 1p off
at each quantity break. Fine - it was still a manual exercise for over 100 items
but we went through that - only to find that we either had to repeat this each
time we added to that part or we would lose that tiered pricing. The options
on consolidate are far too limited. We need at least another method of new price
and retain old tiered pricing.
Neither of these changes require huge amounts of time or development effort but
both have needed doing for some time.
It may be a question of priorities or design or ????? but surely such simple
mods can be dealt with quickly and efficiently.
It does get exasperating sometimes. And Brickstock will not allow you to make
these changes offline and upload them either. We have tried that and failed.
We have also advised Patrick but he has gone missing at present.
Come on Bricklink - the stores need their tools (just like buyers, if not more
so)
|
|
| Author: | calsbricks | | Posted: | Feb 23, 2018 10:37 | | Subject: | Re: Interface improvement | | Viewed: | 66 times | | Topic: | Suggestions | |
|
| In Suggestions, Teup writes:
| | In my opinion, icons that accurately represent functionality are a key part in
having a good interface. It has come to my attention that the icon of the Community
tab is outdated and needs improvement. Briklink has changed alot and the smiley
face simply does not suit a modern Bricklink where a forum is intended for poorly
informing the community of unwanted selfish business decisions only to ignore
the responses.
I've designed a better icon for this tab. Hope to see this implemented soon!
|
A little while ago when Jaclyn's predecessor was here I got a lifetime ban
from the forum for something similar to this. Fortunately she got the 'move
on out order (P45 in the UK) and Jaclyn re-instated me with full apologies.
Good luck with it.
|
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| Author: | calsbricks | | Posted: | Feb 18, 2018 10:30 | | Subject: | Minor improvements to add inventory | | Viewed: | 76 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
|
| I am sure there are lots of sellers who are waiting to see what enhancements
Bricklink as and when the finally release the sellers tools they hafve talked
about..
We would like to see a small modification done now to help on the 'add inventory
screens'. This would take a programmer less than an hour to accomplish and
it would aid most sellers.
When you manually add an item to your inventory you can do it in one of several
ways. When you go this route some things, which are important are missing.
From the main catalogue page for any given part choose Add to my inventory. This
takes you to the add inventory page and fills in some of the details for you
e.g. part no; colour etc, leaving you to add the quantity, price, condition and
any remarks you wish to make. You then click on the review item button at the
bottom and it takes you to the review item page where you do not see all the
relevant information No part no - no remarks. How can you really review the information
if it isn't all presented to review. Good memory? Maybe if you are only doing
the odd one, but if you are using this in anger it would be very helpful if the
review item page had the part no on it as well as the remarks field.
A similar situation occurs with the mass inventory upload. Once you paste your
xml file into the window you choose verify and all the parts in that file are
listed but instead of displaying the part nos for the items it drops them off
despite being in the xml upload.
Again a very minor programming job which would aid the sellers.
Think about it Bricklink. Make the site easier for us to use.
See images attached.
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| Author: | calsbricks | | Posted: | Feb 10, 2018 04:54 | | Subject: | Re: Please bring Order Download up to date | | Viewed: | 28 times | | Topic: | Problem | |
|
| In Problem, Minifigforlife writes:
| | Agreed. Make this a suggestion post and I will vote yes.
|
Done
Now let's see what happens.
|
|
| Author: | calsbricks | | Posted: | Feb 10, 2018 04:24 | | Subject: | Please bring Order Download up to date | | Viewed: | 119 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
|
| To Admin/Development
The order download feature is clumsy and nor set out to work in today's IT
environment. Please bring it up to date and provide choice for which columns
that the user wishes to download. Choosing include details is insufficient. More
people would use this feature if the flexibility in design was improved.
Bring the formats up to date as well as even Excel 2010 is unhappy with the MS
excel download. Stop combining the colour field with the description field etc.,
etc etc.
If improvements here are planned for sellers tools, please let us know and provide
an anticipated delivery date for that. We want to download our orders into our
off-line system and at present this is a totally manual exercise.
Those of us who use off-line systems need more flexibility to deal with data
from Bricklink.
We haven't pout this as a suggestion cause quite honestly we do not feel
that route works very well at all.
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