Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | TheBrickGuys  | | Posted: | Oct 28, 2016 11:41 | | Subject: | Re: Add feedback link to order detail screen | | Viewed: | 20 times | | Topic: | Suggestions | |
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| | | That wouldn't work well, because it would be exploited by scam sellers --
they would never mark the orders as shipped, so they would not get negative feedback
and could extend their scam. or, for a less extreme example, a seller.who thinks
they might get a negative could avoid it by not marking the order as shipped.
--
Marc.
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Not if the original button is left alone for posting mass feedback.
I do like the idea as long as there was a "Contact Buyer" button right next to
it as already suggested.
Jim
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| Author: | TheBrickGuys | | Posted: | Sep 5, 2016 18:17 | | Subject: | Re: Pay Your Fees Now! (please?) | | Viewed: | 73 times | | Topic: | Suggestions | |
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| You guys have to be kidding me!! The reason it has the word 'Now' is
not for the sake of demanding anything. Think about it guys, the word is part
of the phrase "Pay Your Fees Now" and is attached to a button that directly takes
you to a page to do what?... To pay your fees now, not latter but now.
It is the correct grammar for the situation and to add please to the button would
actually be incorrect because the phrase "Pay Your Fees Now is not asking you
to do anything, it is not a demand, not even a statement - it is a button.
By giving us the button, "Pay Your Fees Now", they are just trying to simplify
the procedure so that we don't have to hunt around to figure out how to pay
our fees.
Jim
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| Author: | TheBrickGuys | | Posted: | Aug 6, 2016 12:33 | | Subject: | Re: No feedback for cancelled orders | | Viewed: | 69 times | | Topic: | Suggestions | |
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| In Suggestions, Shintaku writes:
| | Hello,
Can someone explain me why are feedback allowed for cancelled orders?
Example: I have a buyer, who bought hundreds of euro of stuff from me. After
7 days you can start a NPB. After 14 days you can cancel the order if you are
lucky that they do not reply. If they reply, it needs 21 days to cancel the order.
If you cancel the order BEFORE 21 days, they can leave a negative feedback.
If you cancel the order after those 21 days, they cannot leave a negative feedback.
So I usually wait 21 days (or 14 if I am lucky).
Thus, people can block hundreds of euro worth of lego from your store for 21
days. Yes, they will have a penalty, but it's however a big loss for a seller.
I believe that it would be more useful if no feedback for cancelled order was
allowed.
Please if I am not correct help me to be corrected.
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That is not a good idea. The principle behind the idea is good but in general
it is not a good idea because unscrupulous people can use it to their advantage.
Examples:
1, I am a seller and you purchase some parts from me but one lot the average
price has sky rocketed and I realize that I can actually sell them for allot
more - no problem, I just cancel the order and block you from my store. no explanation
to you, nothing. Now I don't need to worry about any negative feed back.
2, I am a seller (like House Of Logos) and I have become really behind in filling
orders. You contact me about the fact that I have not sent you your order for
over a month - no problem. I just refund you your money, cancel your order and
again, no worries about negative feed backs.
There are allot more examples that could be brought up. The point is that preventing
leaving feed back for canceled orders can be abused.
Jim
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| Author: | TheBrickGuys | | Posted: | Aug 5, 2016 11:09 | | Subject: | Re: It would be nice to attach pics to messages | | Viewed: | 35 times | | Topic: | Suggestions | |
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| | | Upload to My Pics and add the shortlink into the message.
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There are a lot of way around it but I agree, it would be nice to just have a
simple way of sending a pic right thru BL but not of cats, just dogs ONLY.
Jim
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| Author: | TheBrickGuys | | Posted: | Jul 16, 2016 13:37 | | Subject: | Re: Negative Feedback: What if? | | Viewed: | 44 times | | Topic: | Suggestions | |
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| In Suggestions, Thea writes:
| | When the first party in the transaction clicks on the little negative feedback
dot, show a list of reasons for leaving negative feedback, including an Other
with the ability to explain in detail.
The list should include reasons that qualify for NPB, NSS, or NRS. The person
should be advised to use those options first.
Hold the feedback in limbo for a short specified time to give the other party
an opportunity to respond in a way that bricklink can see.
If the first party receives no response during the hold time, the feedback can
be posted. The second party should be able to post their own feedback under
the same method, if they can show a reasonable cause for not responding.
In other words, give the two parties the requirement to communicate through bricklink
first, outside of feedback and the Forum!
Thea
Always An Adventure!
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I think this is the best, well thought out, idea on how to improve the FB system.
Thor made a good point though (in his normal way of non constructiveness on steroids)
about scam scum so I would say that with one adjustment this would be a great
thing for BL to implement. The adjustment I propose would be that anyone buying
from a seller with 20 or less selling FB can leave FB at any time.
Jim.
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| Author: | TheBrickGuys | | Posted: | Jul 9, 2016 00:32 | | Subject: | Re: Change wording on completion of NPB | | Viewed: | 26 times | | Topic: | Suggestions | |
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| In Suggestions, Grego writes:
| | When completing an NPB, please change the wording from "Cancel this order" to
"Complete the NPB process" in order to avoid confusion with completing an OCR
Thank you
Greg
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I agree. I still sometimes get confused when finalizing an NPB and have to then
rethink the procedure to make sure I am not canceling the NPB.
Jim
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| Author: | TheBrickGuys | | Posted: | Jul 6, 2016 17:35 | | Subject: | Re: Lego v Bricklink colours | | Viewed: | 33 times | | Topic: | Suggestions | |
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| In Suggestions, calsbricks writes:
| | In Suggestions, yorbrick writes:
| | I don't think most new users know the official Lego colours any more than
they know BL colours. BL colour names are used widely outside of BL too. Changing
would probably cause more pain than benefit.
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You have misinterpreted my suggestion. I did not suggest changing I asked to
have the Lego colour names added to the colour charts.
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Actually, you didn't really make any suggestions. The closest thing to a
suggestion was: "...could the Bricklink developers not come up with a better
idea than the current colour chart for the catalogue. Perhaps similar to the
very old and outdated Peeron one"
I agree with calsbricks that new customers that come to BL probably don't
know the official Lego colors any more then BL's. I also agree with what
you suggested above that it would be nice to have the Lego official colors added
to the color chart, providing that Lego dose not cause legal issues with the
Lego Group.
Jim
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| Author: | TheBrickGuys | | Posted: | Jul 2, 2016 12:31 | | Subject: | Re: Please Check Your Forum Posts (Re: No advertising) | | Viewed: | 45 times | | Topic: | Suggestions | |
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| | | Meh. Is it really a big deal? People misunderstand each other all the time. I
get misunderstood on the forum pretty much every day (including today). I don't
think it's anything to worry about.
--
Marc.
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Just what in the L (replace L with the word of your choice) are you trying to
say??????
Jim
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| Author: | TheBrickGuys | | Posted: | Jul 2, 2016 12:29 | | Subject: | Re: Please Check Your Forum Posts (Re: No advertising) | | Viewed: | 45 times | | Topic: | Suggestions | |
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| In Suggestions, MouseMotors writes:
| | When I read your post, all I see is huge but.
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I didn't see and pictures of a huge but or even a crack???
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| Author: | TheBrickGuys | | Posted: | Jul 1, 2016 19:28 | | Subject: | Re: No advertising | | Viewed: | 60 times | | Topic: | Suggestions | |
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| In Suggestions, Denka writes:
| | Hi
Since the website is now in another hands (since a certain amount of time now),
i am afraid that Bricklink start to capitalize in some weird ways and decide
to show some advertisings (for anything) in one or another corner.
My suggestion is to keep this website clean, for the comfort of all members.
This is a important trait of Bricklink since the beginning.
Thanks
from all members
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You may have some malware on your system.
Jim.
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| Author: | TheBrickGuys | | Posted: | Jun 29, 2016 14:34 | | Subject: | Re: Problem with onsite PayPal: grand totals | | Viewed: | 39 times | | Topic: | Suggestions | |
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| | | Nearly all of my orders are paid in a different currency to my listed prices
as they are in US$ and I am a UK seller. Mainly GBP but I accept many currencies.
The only price difference I have received different the invoice was for Japanese
Yen. I expected this as (I believe) they cannot pay the .xx part of the amount
but must round up (or down?).
If you are setting your own currency rather than using XE.com then this could
account for the difference. Especially as the markets are so volatile just now
due to Brexit.
Neil
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Just out of curiosity, what is the advantage of listing your inventory in US
dollars instead of your own default currency, especially sense most of your orders
are from your home country?
Jim.
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| Author: | TheBrickGuys | | Posted: | Jan 9, 2016 11:21 | | Subject: | Re: Part Out Option for Only Extra Pieces | | Viewed: | 31 times | | Topic: | Suggestions | |
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| In Suggestions, axaday writes:
| | So I saw this morning that the inventory was done for the Brick Bank (thanks,
Jennifer!) and I just went through the chore of parting out my extra pieces from
the set, something that I've done early in January for several years. There
are a lot of extra pieces in the set and a lot of non-extras to sort through
while parting out and it just occurred to me that probably a lot of people are
going through that same chore. Wouldn't it be nice to have an option to
just part out your extras from a set?
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An easy way to accomplish the same thing can be done pretty simply using BrickStock.
All you have to do is import the set in question and you will notice that on
the left side of the inventory there is a column that shows what the different
pieces are. The standard parts are represented by a check mark, the extra pieces
are represented by a plus sign and the counter parts are represented by the letters
CP. Just delete all the parts with out the check mark and you will now have the
extra pieces left ready for upload into your inventory.
Jim
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| Author: | TheBrickGuys | | Posted: | Oct 26, 2015 12:05 | | Subject: | Re: Customs fraud | | Viewed: | 65 times | | Topic: | Suggestions | |
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| In Suggestions, legoman77 writes:
| | In Suggestions, Pokernut writes:
| | There are a lot people out there, it seems, that want sellers to commit customs
fraud.
Would it be a good idea if BL included " Buyer requested customs fraud " in the
reasons for seller to cancel an order?
Not allowing said alledged fraudster to feedback the seller would prevent retaliatory
actions from the buyer would also be nice in this instance
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Great idea, but Bricklink will not change. They do not care and they do not
have the sellers back on this one. They should try to help the seller as a seller
has enough to do.
John P
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Have they personally told you or someone you know that they dont care or is this
simply an assumption based on your the fact that they dont stop it from hapening?
If the latter is true then your statement is based more on your feelings and
NOT FACTS.
Jim
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| Author: | TheBrickGuys | | Posted: | Aug 25, 2015 13:35 | | Subject: | Re: Ranking up ideas to slow down potential SCAM | | Viewed: | 62 times | | Topic: | Suggestions | |
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| Set a limit for a max of $50.00 per item in their store for new stores with 0
to 20 FB's of just selling (the 20 FB's would not include FB's for
buying scene they could place several small orders to build up their FB). This
would be in place for their first 20 orders unless they agree to use an escrow
account set up by BrickLink. If they agree to an escrow account then no limits
or at least higher limits like $500.- to $1500.-.
If they cant wait a week or two to get there money on a high dollar set, well
then, that in itself says something about their character and at that point either
they sell lower dollar items or just not sell here at all.
Personally, I think it would be good for all new sellers to have to use an escrow
account set up by BL.
Jim
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| Author: | TheBrickGuys | | Posted: | Aug 23, 2015 00:36 | | Subject: | Re: Changes to catalog part view are terrible. | | Viewed: | 63 times | | Topic: | Suggestions | |
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| In Suggestions, tEoS writes:
| | Here:
| | Is there a way to check 'known colors' anymore? I used that a lot.
|
|
I dont understand? Like mentioned above, there is a color tab that shows the
available known colors. Or is this problem related with the glitch talked about
above where there were no tabs available so you cant choose the colors tab (I
know I can see the tabs)?
Jim
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| Author: | TheBrickGuys | | Posted: | Jun 23, 2015 22:23 | | Subject: | Re: Display number of orders store is yet to proc | | Viewed: | 28 times | | Topic: | Suggestions | |
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| | | well doubt buyer feedback is being honest considering you have sellers who leave
a negative feedback when a buyer leaves a neutral because of slow shipping (6
days for a 1 part order).
|
This in itself should dictate to you that these types of stores you should stay
away from which in itself is giving you the information you need to make an informed
decision. FB is always a good indicator of the stores shipping times. Yes, there
are many who may not want to take a chance on retaliatory FB but there are still
always many who wont care and leave appropriate feed back but unfortunately sometimes
we do not look at FB's of stores we shop in until a problem arises.
Jim
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| Author: | TheBrickGuys | | Posted: | Aug 20, 2014 10:39 | | Subject: | Re: BL Development Team: Test before rollout! | | Viewed: | 106 times | | Topic: | Suggestions | |
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| In Suggestions, lovaquero writes:
| | Bricklink World Class Programming & Customer Serivce team -
Test before release. This concept is not hard. Perhaps in your eagerness to
pacify the crowd with pitchforks and torches you have forgotten it. Perhaps you
may just not know. Here is how you do it:
For EACH (individual) change to Bricklink:
-----------------------------------------
#1 - Scope your change to know its impact
#2 - Write your test plan to match the requirements for the change
#3 - Recognize that there are at least three (3) internet browsers to support:
Chrome, Firefox & Internet Explorer (IE)
#4 - Make sure that the test plan fails before any change is made
#5 - Implement the change, and only that change, in a development environment
#6 - Execute the test plan (in an isolated environement that matches the live
environment) for Chrome, Firefox and IE
#7 - Repeat steps 5-6 until the test plan passes for all three (3) browsers
#8* - Run the full test plan on the ENTIRE site to ensure everything still works
#9 - If anything fails, return to step #1 and repeat
#10 - Release the change to the live site.
(* Bricklink is written with ancient software that has so many dependencies,
querks, gotchas and 'hidden' features that it is impossible to know what
a change will do to seemingly unrelated features. That is why the software used
to run Bricklink is no longer used nor even supported, not even by the company
that originally created the software...)
Your new mantra must be: "test! Test! TEST! And then test it again!"
Any modern development team worth being paid - especially one that performs
web development - knows this.
Regards,
Rodney
Software Systems Engineer
Solution Infrastructure - Guidance & Machine Automation
John Deere Intelligent Solution Group
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Thats a nice pitchfork and torch you carry.
Can you elaborate on what some of these horrible bad things are that BL has recently
done that now make it impossible for anyone to ever use BL again?
So many scream change CHANGE C H A N G E !! then.... oh wait
I dont like this change. I SAID I D O N T
L I K E T H I S C H A N G E ! !
Jim
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| Author: | TheBrickGuys | | Posted: | Jun 29, 2014 18:00 | | Subject: | Re: Remove Ability to Reply to Certain Members | | Viewed: | 36 times | | Topic: | Suggestions | |
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| In Suggestions, fosterbengoshi writes:
| | In Suggestions, Rolf writes:
| | In Suggestions, fosterbengoshi writes:
| | In Suggestions, Rolf writes:
| |
I suggested something similar but more strict - ignore works both ways like it
does at one site. You ignore someone and you won't be able to read that person
posts - but that person ALSO can't read any of yours.
|
Yes, I am familiar with this. The problem I see is that by completely ignoring
someone, you cannot read anything positive, constructive or helpful they may
post to others. Nor can you read anything they propose that may affect your business.
If the problem is that two members cannot communicate in a civil manner, simply
remove their ability to communicate only with each other.
Thor
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That's point of ignore function, remove posts you don't want to read.
My suggestion just makes that person cannot read yours either.
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I understand Rolf. But ignoring a poster hides ALL posts from that poster, even
the good non-offensive ones. Most people who are ignored do not always write
inappropriate posts. In fact, most of their posts are fine. Wouldn't you
still want to read those?
Thor
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Let me see if I understand this... if a good discussion starts up and one of
the parties involved with some of the flame wars start posting on that thread
then that would mean the other could not post a comment on that thread at all?
If so, what about then losing out on the good comments of the other person which
is what you dont want to happen, correct?
I agree with others that the people with problems with each other should not
be able to see the posts of the other person. It would probably be best if that
was done by admin and not done simply by a choice being made by one of the problem
persons, this way no flame wars would even be able to start.
As far as losing out on the value of other good posts when you said "The problem
I see is that by completely ignoring someone, you cannot read anything positive,
constructive or helpful they may post to others". I really dont see that as being
much of a possibility considering the feelings both parties have toward one another
and besides, would not the community at large be better off by not seeing any
flame wars erupt at all by doing away with the ability of warring parties not
being able to see any posts by others they have an ongoing war with?
I do not mention all of this because I think that your posts are the ones that
cause the problems by being inflammatory, actually, just the opposite. When a
flame war starts between you and someone else I always find that your posts are
more often based on reason and not on emotions. But regardless who is to blame,
if you cannot see their posts and they cannot see yours then that is a small
price to pay for the good of the community.
Jim.
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| Author: | TheBrickGuys | | Posted: | Jun 27, 2014 11:39 | | Subject: | Re: Show All Fees on Checkout and in Terms Page | | Viewed: | 56 times | | Topic: | Suggestions | |
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| | |
Excellent suggestion. Not sure that they will do that, BL resists any attempt
to show the full amount charged for an invoice before the order is submitted.
John P
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I dont think BL "resists" showing the full amount charged it is just in the programing
and that makes it sound like BL dosent care which is untrue.
But anyway, I agree, the suggestions are spot on and hopefully they will include
them in near future.
Jim
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| Author: | TheBrickGuys | | Posted: | Jun 10, 2014 01:00 | | Subject: | Re: Minimum order 4 international customers | | Viewed: | 50 times | | Topic: | Suggestions | |
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| In Suggestions, chromeking71 writes:
| | I suggested this in the past with little to no response but I would like to be
able to have a different minimum order threshold settings for domestic and international
orders. Personally I'm tired of having small value orders that have high
shipping rates eat into my paypal limit. Even the cheapest international shipping
price isn't so cheap anymore. If I get bashed for being a cheapskate so
be it, but I'd like to get everybody else's input on this too.
|
One way to help make up for the cost of shipping on smaller orders is to charge
a fee for all international orders under a certain amount. We charge $1.25 off
all domestic orders under $5.00 and the same charge for all international orders
under $10.00.
Jim.
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| Author: | TheBrickGuys | | Posted: | May 26, 2014 12:08 | | Subject: | Re: Order sheet order by remarks? | | Viewed: | 28 times | | Topic: | Suggestions | |
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| | | YMMD 
Thank you so much
|
I have been doing it this way for a long time - you will love it.
Jim
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| Author: | TheBrickGuys | | Posted: | May 2, 2014 01:44 | | Subject: | Re: Chargebacks: Immediately Suspend Buying Privs | | Viewed: | 83 times | | Topic: | Suggestions | |
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| | | Thank you. This is one example of many. The most common example I have seen is
where a buyer claims someone hacked into their PayPal and/or BrickLink account
and is making purchases and spending their money without their authorization.
In such cases, the buyer would obviously benefit if BrickLink at least temporarily
made it impossible for the hacker to continue using the buyer's card or account.
If a card or account has been hacked and is being illegally used without the
owner's authorization, we should not have to wait for multiple claims or
further criminal acts before taking preventive action.
Thor
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What benefit is there for the hacker under your scenario? If he places an order
using a hacked BL account and then hacks the persons PayPal account to pay for
it then wont the order just go the persons address that was hacked? Not that
would be good in any way, but I just don't see this actually happening unless
the hacker has the order sent to his address which I don't think he would
because this would give a direct link to him.
What am I missing?
Jim
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| Author: | TheBrickGuys | | Posted: | Apr 17, 2014 01:40 | | Subject: | Re: Suggestion: REMOVE SUGGESTIONS | | Viewed: | 55 times | | Topic: | Suggestions | |
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| | | But if BL tomorrow decided to delete the Suggestions topic, and posted "Hey,
all! We decided that it's better to just not let you think you have any influence
over the direction the company takes anymore." Well... that would be much much
worse.
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Not to mention that most of the people who would agree to remove it would probably
also be the same ones who would then complain the loudest that it is no longer
there.
Jim
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| Author: | TheBrickGuys | | Posted: | Feb 12, 2014 16:21 | | Subject: | Re: Automate Costs When Parting Out | | Viewed: | 50 times | | Topic: | Suggestions | |
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| Your right. I was being an idiot and obviously did not read it close enough to
see that he was taking about HIS COST that he paid for each part.
Ummm, never mind.
Jim, an idiot.
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| Author: | TheBrickGuys | | Posted: | Feb 12, 2014 11:29 | | Subject: | Re: Automate Costs When Parting Out | | Viewed: | 59 times | | Topic: | Suggestions | |
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| The way I accomplish close to the same thing you are looking for is quite simple...
I like to have all our parts in our store to be between 23% and 29% off the 6
month sales average depending on the type of part (such as, more off for wedge
plates and less for bricks) so I just choose the setting to automatically set
the price at the 6 month sales average. Then I go into my inventory and put the
different categories of parts up on sale for the 23% to 29% off.
I have my inventory marked to save all my listings after they are sold out so
that when I part out new sets I dont have to re-apply the sales off percentage
- the only exception is when adding new parts or new part colors which only means
going into my inventory once in a while to reset the percentages off.
If there are certain individual parts I want at less or more then I only need
to set that percentage off once.
The added benefit is that my inventory always reflects the changing 6 month sales
average.
If nothing else, this is a good work around in the interim.
Jim
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