Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | Shintaku  | | Posted: | May 3, 2024 17:52 | | Subject: | Items discounted up to 99% | | Viewed: | 134 times | | Topic: | Sales | |
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| Hello,
at my store I decided to offer a large selection of items discounted, even up
to 99% their initial price. Everything is true and price weren't raised before.
Plus, if you spend more than 200€, shipping is totally free.
https://store.bricklink.com/Shintaku
Thanks
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| Author: | Shintaku | | Posted: | Apr 29, 2024 04:49 | | Subject: | We should be able to get rid of some users | | Viewed: | 331 times | | Topic: | Help | |
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| Hello,
I'm here since 2007, it makes 17 happy years on bricklink for me and it's
a site I use daily.
I want to say that I also wrote several LEGO books and dedicated one to the late
Dan Jezek, who in my opinion built this site with an ethical view in his mind.
But there's one thing I always have problems, because now I would really
like to leave a negative feedback and I feel my hands are tied.
This user, you can look within his feedbacks, is at his second attempt to get
money from sellers for factitious reasons. He was passive-aggressive and tried
to extort me money. When I refused only because I know PayPal's TOS, this
user tried to trick me into giving him back all the shipping costs.
The last message he wrote me, as you can see, is something that should NOT be
tolerable on this platform. Though what he says, I have never ever insulted a
bricklink user in my life, I have never told a single lie, and being insulted
this way is something that should never be accepted here.
I believe bricklink should have a "report" button when an user says such
infamous things to another user.
Here we trade bricks, things that should carry happyness and joy.
I just sell stuff to buy more LEGO for myself, I am not a professional, still
I try to act in the most professional way I can.
But users like this and the fact they can pasture here on bricklink because if
I leave him a negative he will retaliate and this is more a damage for me than
for him... it's something that saddens me.
I suggest you to block this user as I did, and forgive me for my rant, I hope
this reaches to the mod team and they can start thinking something about this.
Like, for example, I would be very happy if they prevented such user to leave
me a feedback, so that I can leave a negative with no second thoughts.
Thanks
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| Author: | Shintaku | | Posted: | Apr 26, 2024 21:04 | | Subject: | Extortion | | Viewed: | 251 times | | Topic: | Help | |
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| Hello,
today something very bad happened.
An user made me an order, paid, and I shipped it.
Out of 233 parts, he declared that 1 was incorrect and 5 missing.
I went on my shop to see if I could reship the missing/wrong items but to my
surprise, none of them were available.
I don't want problems, so for a few bucks, I refunded those parts.
Probably, this buyer saw me weak because he then became demanding.
- I'm not happy with the refund. Either you send me half the shipping price
as a compensation, or I will cancel the entire order and ship it back on your
behalf.
Once noted that PayPal states that though he's entitled to, it's on HIS
behalf it became.
- No it's on your behalf. If before I said that I was ok with half shipping
price, now it's full shipping price, or I will cancel the order and open
a claim as "not as described".
I remarked that the parts not as described were refunded, but he said that he
was not needing the order as a whole.
I then went on his feedback profile and see that he already tried this trick
before. A seller paid him to ship the order back, and he never did.
Can we do something in these cases, or are we totally powerless?
I'm not speaking about the PayPal claim, I know I will win it.
But is there a way to defend ourselves from this kind of users?
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| Author: | Shintaku | | Posted: | Apr 25, 2024 04:08 | | Subject: | Many errors in the catalog | | Viewed: | 150 times | | Topic: | Catalog | | Status: | Open | |
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| Hello,
probably I'm not the first person to point this out but there are a lot of
2x2 printed tiles listed in the wrong way.
I suppose the part code is 3068b, so all the printed tiles should be 3068bp*,
but many are 3068pb*
Like : https://www.bricklink.com/catalogItemIn.asp?P=3068pb2361&in=S
I believe that this is an error.
Can you confirm me?
Because when searching 3068bp*, as it should, many do not appear.
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| Author: | Shintaku | | Posted: | Apr 19, 2024 06:44 | | Subject: | Is dropshipping allowed? | | Viewed: | 223 times | | Topic: | Help | |
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| I received an order from a recurring customer.
This time, the order has a different shipping address, a different name, and
the buyer says it is a gift and I should not specify any price or add any invoice
or bill to the envelope.
I clearly sense a dropshipping case here.
Is it allowed on bricklink?
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| Author: | Shintaku | | Posted: | Mar 20, 2024 18:51 | | Subject: | What powers have newcomers | | Viewed: | 215 times | | Topic: | Help | |
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| Hello,
I ask for your help because I am stuck in a grotesque situation.
A person who just signed up to bricklink was unable to read the description for
item 5306bc069
Black Electric, Wire with Brick 2 x 2 x 2/3 Pair, 69 Studs
He said that since it's depicted as "PAIR" I should have sent two.
He left me a negative feedback and expected me to send a second for free.
I tried to explain that he was totally wrong and that you do not leave a hasty
feedback this way, to no avail.
So I wrote to BL for feedback removal, and they denied it.
The user wanted me to refund, so I asked him to send me the part, and I would
have refunded him.
He shipped, and in the proof of shipping I saw that he mispelled my surname,
thus when the package came, the postman found no one with the misspelled surname
and the package came back.
Now, when the package comes a second time I will:
- Have lost a lot of time behind this user, and money also.
- gained a negative feedback that is totally unfair and the administrarion refuses
to remove
Is this so easy for a newcomer to ruin the feedback ratio of a 14 years history
bricklink shop? I'm not worried about the single negative, but about the
power that is given to people unable to understand totally what they are doing.
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| Author: | Shintaku | | Posted: | Sep 20, 2022 07:05 | | Subject: | Paid twice the taxes, the seller doesn't care | | Viewed: | 191 times | | Topic: | Help | |
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| Hello,
a very bad thing happened with a 10k + feedbacks seller.
They shipped with the documents, the customs office didn't see them and I
double paid the taxes.
I ended paying nearly more in taxes than the order itself.
I called my post office and they said that it's the seller's duty to
contact the customs office and solve it. I am just a buyer, why should I care
about that? I should pay once and then get the goods. My duties should be over
with that.
So what would you do in my place?
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| Author: | Shintaku | | Posted: | Sep 11, 2022 07:41 | | Subject: | He wants money back.Do I lose all the fees? | | Viewed: | 159 times | | Topic: | Help | |
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| Buyer made a very big order.
I invoiced it.
They paid it.
Now out of nothing they want money back.
They paid via paypal.
Once paypal refunded the fees.
Now they don't.
So this means that if I receive a 1000$ order and they ask to refund I just
lost $50 ?
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| Author: | Shintaku | | Posted: | Sep 9, 2022 04:05 | | Subject: | Just 1 NPB for 0 feedback users is enough | | Viewed: | 166 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
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| I have this happening not only to me.
0-feedbacks users, fresh new, make orders and then not only they do not pay,
but they do not answer emails either.
I can understand the buyers' remorse, but the complete lack of politeness
is unexplicable to me.
I would suggest that if a buyer gets a NPB on their first order, probably they
are not good members of the community and their privileges should be revoked
without the need of waiting for three strikes.
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| Author: | Shintaku | | Posted: | Jul 29, 2022 05:39 | | Subject: | Cancelled orders should NOT be in price guide | | Viewed: | 90 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
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| I am on bricklink since 15 years and I can't believe this has not been fixed
yet.
When someone buys on bricklink, some things happen
1) "Item Last sold" date changes.
2) "Item price guide" is influenced.
Alas, many orders are cancelled after the purchase happened, because the user
does not pay (or someone uses this cheat to avoid bricklink fees or spoil the
price guide adjusting some items values).
To avoid people have a malicious benefit from this, I suggest the "Item last
sold" and "Price guide" being backtracked and reversed if the order gets anyhow
cancelled.
This transaction in fact would have never took place and the statistics should
NOT be in the database.
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| Author: | Shintaku | | Posted: | Jul 29, 2022 05:33 | | Subject: | 12 to 19 days is too much to resolve a NPB... | | Viewed: | 58 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
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| Hello,
I strongly believe that 12 days (5 from the invoice + 7 from the NPB notify)
for a total unresponsive buyer is too much waiting for getting your items back
on your inventory.
I know that I can cancel the order myself, but that would feel simply wrong:
the user is a NPB, they must face the consequences, they cannot get away with
it. This way, they could do this again, to me or to another shop and bricklink
is mainly a community.
So, I would suggest that if the system sees that there are no messages FROM the
buyer to the seller, the buyer has 2 (instead of 7) days to reply before the
NPB is completed.
If, instead, there is a communication, 7 days feel right.
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| Author: | Shintaku | | Posted: | Feb 2, 2022 05:20 | | Subject: | People will start buying outside bricklink... | | Viewed: | 422 times | | Topic: | Help | |
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| Hello,
AGAIN I received the customs for an order from EU to extra-EU for which I already
paid taxes in advance.
AGAIN I will have to start a fight with the seller who will try any way to avoid
refunding me, as it happened before.
AGAIN the seller attached the BL invoice that seems to be USELESS right now.
Now, let's face it, it was easier back then. You don't pay taxes in advance,
you pay them when you receive your goods and it's all.
What will happen? Either of:
1) People from outside EU will stop selling to EU sellers, losing a lot of money.
2) If the order is small, people will contact the seller, ask if they can buy
those 3 4 items and do it OUTSIDE bricklink. So they don't pay taxes, they
don't pay 3% of BL fees, and everyone is happy.
Has BL to collect taxes due to some laws? That is fine. I can cope with that.
But this doesn't mean any way that a buyer must pay two times taxes. This
is a theft. I'm not
exaggerating. It's purely a theft. I am asked to pay something that I already
paid for!
And... btw if BL is forced to do this, why isn't that happening with eBay
purchases? With eBay, everything is going well as usual. Shouldn't eBay be
forced to follow the same rules?
Sorry... but something is wrong here.
I see no solutions, and this is going to be very very bad for Bricklink.
It's somewhat downfall... and I was really afraid to witness it sooner or
later.
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| Author: | Shintaku | | Posted: | Jan 26, 2022 18:19 | | Subject: | Order item removal not working | | Viewed: | 103 times | | Topic: | Technical Issues | |
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| Hello,
my order is on PENDING and I see that I totally miss a part.
So I go to problems - item in order - removal.
Then ANYTHING I try to do, I always get the message:
We currently do not support changes for Order #XXXXXXXX. If you would like to
make changes, please first request to cancel the order and then repurchase.
It doesn't allow me anymore to remove items from an order that has just been
pending, no invoice done, no payment received, nothing.
Any clues?
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| Author: | Shintaku | | Posted: | Jan 26, 2022 11:38 | | Subject: | Impossible to remove an item from order? | | Viewed: | 115 times | | Topic: | Selling | |
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| I tried after a lot of time that I didn't need this option, to remove an
item from the order.
That was not possible, and no explanation why were given.
Can someone explain me these news?
Thanks
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| Author: | Shintaku | | Posted: | Jan 20, 2022 09:12 | | Subject: | I paid VAT on buying, and VAT again receiving | | Viewed: | 258 times | | Topic: | Selling | |
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| This is happening every single time.
I buy on an extra EU store, then I have to pay VAT.
I didn't until some months ago, so now it's very annoying, but ok.
Then, I expect that VAT is paid and I have nothing more to pay.
And every single time I receive a package, the postman says there's more
to pay.
EVERY SINGLE TIME.
If the seller didn't attach the VAT invoice, that's the seller to blame.
But it happened also with VAT invoice attached.
I am tired of paying double every time. Bricklink did a mistake forcing us to
pay the VAT in advance, I'll stop buying from extra EU if this doesn't
find a solution soon.
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| Author: | Shintaku | | Posted: | Jan 2, 2022 13:18 | | Subject: | DOWNLOAD MY ORDERS is grouping by currency | | Viewed: | 50 times | | Topic: | Technical Issues | |
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| Hello,
"Download my orders" is always grouping by currency even if I uncheck the box.
Can you please fix this?
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| Author: | Shintaku | | Posted: | Dec 12, 2021 05:36 | | Subject: | Lots Locations | | Viewed: | 81 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
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| Hello,
I really believe that an useful function would be having lots locations.
Explanation:
I use the "remarks" field to remind me where the items are, but I have always
felt that a little forced. The remarks should tell me other things, not where
the item is actually stored.
If we had a "location" field we would be able to split "remarks" and "Location"
so that one could do a research for all the items one has in location XX to verify
their inventory, and most important, when one uploads a new batch of that one
lot, they could merge also the location but not the remarks if they want to.
I believe that this would be really useful.
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