Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | Lurking  | | Posted: | Apr 18, 2024 18:59 | | Subject: | Setting up Open Orders for a new seller | | Viewed: | 26 times | | Topic: | Help | |
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| Wondering if anyone can help me to setup or check my option for Open Orders please.
I'm a new seller, and believe I've setup the option for buyers to place
an Open Order. I did this from a shared shipping option I copied.
I have a buyer (who is very patient!) who has created an open order. He added
some parts which showed as Batch 1. He added more parts which appeared in the
same Order number as Batch 2. So far so good.
At this stage the Order Status changed to "Updated". I assume this was
done automatically.
The buyer then added more parts, but they didn't appear in that open order.
Instead a whole new order number was created. The status of that new order
is "Pending".
So I'm not sure if this is some strange glitch that hasn't added another
batch to the already open order, or if this is something I haven't setup
correctly. The Buyer would now like to complete his order(s). What do I/we
do?
1: Is there a way to cancel the 2nd order and fix some setting so that when
he re-adds the part it is added to the original order.
2: Do I just send two invoices for the two orders with a total value that covers
the shipping as a single package?
Grateful for any advice, thanks.
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| Author: | Dhobeck | | Posted: | Apr 18, 2024 14:45 | | Subject: | Stud dimensions? | | Viewed: | 46 times | | Topic: | Help | |
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| How do you determine stud dimensions and are there some parts that should not
have them?
Would stud dimensions be 1 x 2 x 2? Or is is classified as not needing
any ?
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| Author: | dethkruzer | | Posted: | Apr 18, 2024 14:29 | | Subject: | Adding parts from stud.io file to wishlist? | | Viewed: | 21 times | | Topic: | Help | |
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| So I was looking at some fan-made stud.io instructions for a few builds I've
been looking to do. Thing is, these builds have a fair few pieces that would
take quite a lot of time to search and add to a wishlist manually. But as I was
looking through some discussion on reddit, I saw someone mention something about
using a stud.io file to find all the needed parts, or something like that?
Could someone please explain how i could go about doing this?
Thanks.
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| Author: | Brickspert_AU | | Posted: | Apr 17, 2024 22:19 | | Subject: | How to upload an image for a new piece | | Viewed: | 70 times | | Topic: | Technical Issues | |
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| Hi all, thanks for the help in advance.
I am trying to upload an image of a piece that I wish to add to the catalogue
but all my imagaes are too big (bigger than the 800 x 600 pixel limit).
How should I go about getting a picture that I can upload?
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| Author: | FlavioLuisTeron | | Posted: | Apr 17, 2024 15:57 | | Subject: | Seller is Ignoring a botched Order. | | Viewed: | 128 times | | Topic: | Help | |
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| "I bought something from a seller, and they sent me a box missing quite a
few items, along with items I did not order. I have been trying to get in contact
with them for over a week, and they continue to ignore my messages. What are
my options here? Should I just give them negative feedback and try to get my
money back via a PayPal report, or is there some other way I can resolve this
issue? I would have been fine with the seller sending me all the stuff they forgot
to send, and I would even send back the Bionicle stuff they sent me (I didn't
order Bionicle stuff), but they refuse to answer, and I'm running out of
patience. Does anyone have any ideas?"
This is super Surprising because they had a very high Sale Count with mostly
positive feedbacks.
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| Author: | Poncke | | Posted: | Apr 17, 2024 06:13 | | Subject: | Sent an email to support 2.5 months ago | | Viewed: | 130 times | | Topic: | Help | |
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| I sent a ticket to support two and a half months ago and still havent received
a reply
I do not have enough words to express my frustration about this.
There is no ticket system, no ticket reference, not even an option to see the
ticket I logged, no option to follow up. Just absolutely nothing, and this place
is owned by Lego.
Baffling is an understatement.
How do I get a reply from bricklink?
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| Author: | The_Boyz_Bricks | | Posted: | Apr 16, 2024 17:22 | | Subject: | Pay to sort | | Viewed: | 203 times | | Topic: | Help | |
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| Hello all! How much would you pay someone to sort a 12 gallon tub of Lego?
I buy Lego at about $2 - $4 a pound if that helps.
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| Author: | gizmocom | | Posted: | Apr 16, 2024 08:53 | | Subject: | Store suspended - Fees | | Viewed: | 275 times | | Topic: | Help | |
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| Hi everyone,
My store has been suspended for non-payment of fees. I was away and missed the
deadline (stupid I know!). Payment has now been made.
Anyone know how long it takes to re-open? I have contacted the helpdesk but no
reply as yet and I realise it's my fault but need to get back to selling
again!
Many thanks,
Darren
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| Author: | Halo360 | | Posted: | Apr 15, 2024 13:39 | | Subject: | Unable to Process Payments? | | Viewed: | 117 times | | Topic: | Help | |
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| Hello. I am trying to place an order and get this message every time I try, "PayPal
error
We encountered PayPal API error while processing your payment. Please check your
order or payment status and try it again."
I have tried multiple stores and I get this message. Is there anyway to actually
purchase anything through bricklink?
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| Author: | Kivinen | | Posted: | Apr 14, 2024 13:37 | | Subject: | Paypal error | | Viewed: | 75 times | | Topic: | Technical Issues | |
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| I have been trying to finish my Cart buyings and I get this message:
PayPal error
We encountered PayPal API error while processing your payment. Please check your
order or payment status and try it again.
CAPTURE VOIDED
Been trying to finish buy for 2 days now.
Last time i buy something was 4 days ago with no problems.
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| Author: | esp_mitch | | Posted: | Apr 13, 2024 09:10 | | Subject: | Buyer not received order UK Royal Mail | | Viewed: | 100 times | | Topic: | Help | |
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| Hi All
Just had a buyer contact me this morning after not receiving a £9 minifigure
order that was placed on April 5th. The postage option chosen by the buyer was
a standard 1st class large letter, Postage was paid for and label printed using
the Click and collect Royal Mail service and posted that same evening.
I have sent other parcels since then and have had those orders completed by those
buyers so I know the postbox I used has been visited by the Royal Mail.
I’ve asked the buyer to wait another week and see if anything arrives and in
the meantime I will do some research into what the next steps are.
What is the correct course of action as a seller ? Do I need to refund the buyer
even though they picked a non signed for option for post ? I have no reason to
believe the buyer is not telling the truth but also I’m going to be out £11 if
I have to refund even though I processed the order and paid the postage and sent
it ?
Don’t want to get negative feedback from the buyer if I argue the refund.
Thanks in advance for any help or advice
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| Author: | romanelli | | Posted: | Apr 13, 2024 05:12 | | Subject: | MY ORDER PLACED LIST iS INCOMPLETE | | Viewed: | 88 times | | Topic: | Help | |
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| Hello Bilders.
I looking for a long time who knows why on my ORDER PLACED list is only last
16 orders.
Rest of them disappeared and i can't check them.
I send the message to the BL but nobody responded.
Thank for Your help if You can.
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| Author: | npost34 | | Posted: | Apr 12, 2024 20:53 | | Subject: | How do I attach a photo to a message? | | Viewed: | 81 times | | Topic: | Technical Issues | |
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| I can’t figure out how to share pics of my inventory to potential customers.
😞
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| Author: | Brickitty | | Posted: | Apr 12, 2024 15:15 | | Subject: | Can't manually edit qty of wanted list items | | Viewed: | 40 times | | Topic: | Technical Issues | |
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| While working on my Wanted Lists a few minutes ago through the Add to Wanted
List pop-up from a catalog page, I went back to edit a second time, and the first
edit hadn't saved. Trying repeatedly, it refuses to save any edit to the
Qty or Max Price or Comments of any item already on the Wanted List. Looking
at the work I've done, the issue only seems to have been happening for 15-30
minutes.
Going to the actual Wanted List and attempting to manually edit items also fails,
resulting in the page refusing to save and getting a red error pop-up stating
"Only one item/color combination is allowed per Wanted List" despite
the fact that there is only one, and I'm simply attempting to edit it.
I can only edit a Wanted List item by deleting it and re-adding it, which is
extremely inconvenient. Is anyone else experiencing this issue?
-Jordy (Brickitty)
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| Author: | WildBricks | | Posted: | Apr 12, 2024 13:55 | | Subject: | It's a whatcha-mac-all-it | | Viewed: | 136 times | | Topic: | Help | |
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| Found a few stickered parts from this set:
but of the stickered parts cataloged. So I'd like to add one. The problem
is, I'm not much of a comic person and I have no clue what it's called.
So, you comic gurus out there, what is this thing in the middle of the mech's
chest?
Somehow I don't think catalog admin is going to accept "Tile, Round
3 x 3 with Round Domahickey that I think is the Power Pack".
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| Author: | Dino | | Posted: | Apr 12, 2024 06:52 | | Subject: | Light & Sound | | Viewed: | 103 times | | Topic: | Technical Issues | |
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| Hi,
I have just been looking for an advertising light. I entered "Light & Sound"
as the search term. My search term was shortened to "light" and I was
shown gear 395 articles. Then I found this light.
The article description then said "Light & Sound".
Why was my search term shortened?
Regards
Werner
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| Author: | MOCstore | | Posted: | Apr 12, 2024 04:46 | | Subject: | Invoice. | | Viewed: | 80 times | | Topic: | Technical Issues | |
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| Hi there. When I want to send an invoice I get this massage:
The page cannot be displayed because an internal server error has occurred
Does anyone knows what that means? And how to fix it? This is the second time
I get
This massage from 2 different orders.
Thanks!
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| Author: | WestCoastBrickz | | Posted: | Apr 11, 2024 23:33 | | Subject: | Uploaded wrong Set (Part Out) | | Viewed: | 94 times | | Topic: | Help | |
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| I have uploaded the wrong set number (parts uploaded)
Is there any way I can upload again but with negative quantities or must I adjust
each individual stock items' quantity?
Thank you!
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| Author: | Stuart9 | | Posted: | Apr 11, 2024 17:14 | | Subject: | Large letter boxes U.K. | | Viewed: | 111 times | | Topic: | Help | |
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| Can’t find where I bought my large letter boxes, bought a bulk lot a long time
ago.
Looking to buy a few hundred this time, anyone prepared to let me know where
the cheapest place in the U.K. is ?
My C5 are 225 x 160 x 21mm and C4 about 340 x 235 x 21
Thanks in advance
Stuart
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| Author: | tripolinojazz | | Posted: | Apr 11, 2024 13:57 | | Subject: | What is the code of this lego? | | Viewed: | 122 times | | Topic: | Help | |
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| Hello everybody! What is the code of this lego part? It Is like 3823 Windscreen
but is close in all the side.
Thank you
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