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 Author: jeetn View Messages Posted By jeetn
 Posted: May 1, 2024 03:25
 Subject: Shipping, Belgium, Mondial relay Price change
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 Topic: Shipping
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Hi

Just to let every Belgium seller know: Mondial relay has changed there prices
to a Belgian pick up point. Below 500gram it is 50 cents more, above, it is more
then 1 euro, and the prices above 2,0001 Kg are insane (14 euro) (without any
notice)

All EU countries stayed the same (as far as I checked)

If you find any other changes, please share them.

Just be aware and change your shipping methodes to the right price.

Regards
Jeroen
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Apr 29, 2024 13:39
 Subject: Re: Shipping from Canada to Saudi Arabia
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 Topic: Shipping
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In Shipping, cmzurn writes:
  I am expecting negative feedback from a first time buyer because they say they
haven't received their package. Of course they requested the cheapest shipping
method but that did not include tracking.

Remember that they can only request what you allow them to request. If you want
orders to have tracking, then you can insist on that and charge the buyer for
it.
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Apr 29, 2024 12:24
 Subject: Re: Shipping from Canada to Saudi Arabia
 Viewed: 33 times
 Topic: Shipping
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If it’s been more than several months and the buyer has told you they haven’t
gotten it then refund them and canceled the order. The seller is fully responsible
regardless of insurance/tracking for the order so it’s best to refund before
a claim is filled as when the claim is completed you’ll get hit with an additional
fee (I think it’s something like $20)
 Author: paulvdb View Messages Posted By paulvdb
 Posted: Apr 29, 2024 11:02
 Subject: Re: Shipping from Canada to Saudi Arabia
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 Topic: Shipping
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In Shipping, cmzurn writes:
  I am expecting negative feedback from a first time buyer because they say they
haven't received their package. Of course they requested the cheapest shipping
method but that did not include tracking. I have the receipt to prove i sent
the package. Any suggestions as to what steps i can take once they file a complaint?

How long ago did you ship the package? International mail can sometimes take
very long. On rare occasions a few of the orders I shipped arrived after more
than two months.
 Author: Dino View Messages Posted By Dino
 Posted: Apr 29, 2024 10:28
 Subject: Re: Shipping from Canada to Saudi Arabia
 Viewed: 28 times
 Topic: Shipping
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In Shipping, cmzurn writes:
  I am expecting negative feedback from a first time buyer because they say they
haven't received their package. Of course they requested the cheapest shipping
method but that did not include tracking. I have the receipt to prove i sent
the package. Any suggestions as to what steps i can take once they file a complaint?


If the buyer has paid via Paypal, you need proof of delivery. If you do not have
this, Paypal will decide for the buyer.
 Author: cmzurn View Messages Posted By cmzurn
 Posted: Apr 29, 2024 10:18
 Subject: Shipping from Canada to Saudi Arabia
 Viewed: 70 times
 Topic: Shipping
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I am expecting negative feedback from a first time buyer because they say they
haven't received their package. Of course they requested the cheapest shipping
method but that did not include tracking. I have the receipt to prove i sent
the package. Any suggestions as to what steps i can take once they file a complaint?
 Author: Adjour View Messages Posted By Adjour
 Posted: Apr 27, 2024 19:58
 Subject: Re: Package type on ShipStation
 Viewed: 40 times
 Topic: Shipping
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In Shipping, journey2020 writes:
  Hi all, I am just starting out to print labels through Shipstation. I am choosing
USPS ground advantage. I tried choosing the package type of bubble mailer or
flat envelope but it tells me that is an "invalid type". What are you
all using as a package type? Thanks.

You aren't going to use the "flats" option for pretty much anything
(unless you want to for books) because it doesn't have tracking. Even a bubble
mailer isn't a flat.

weigh and measure you parcel (bubble mailers would be 1" or more) and then
it will give you your options from there.


Crystal
 Author: rainbowmist View Messages Posted By rainbowmist
 Posted: Apr 27, 2024 10:13
 Subject: Re: Package type on ShipStation
 Viewed: 22 times
 Topic: Shipping
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In Shipping, journey2020 writes:
  Hi all, I am just starting out to print labels through Shipstation. I am choosing
USPS ground advantage. I tried choosing the package type of bubble mailer or
flat envelope but it tells me that is an "invalid type". What are you
all using as a package type? Thanks.

Hello. I use Custom Package then fill out the measurements. Make sure they are
correct as you can be charged extra by the USPS.
 Author: journey2020 View Messages Posted By journey2020
 Posted: Apr 27, 2024 10:06
 Subject: Package type on ShipStation
 Viewed: 51 times
 Topic: Shipping
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Hi all, I am just starting out to print labels through Shipstation. I am choosing
USPS ground advantage. I tried choosing the package type of bubble mailer or
flat envelope but it tells me that is an "invalid type". What are you
all using as a package type? Thanks.
 Author: SezaR View Messages Posted By SezaR
 Posted: Apr 24, 2024 22:54
 Subject: Re: How does USPS even operate? A short rant.
 Viewed: 54 times
 Topic: Shipping
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In Shipping, kzinti writes:
  Received a high dollar order on Feb 10th. Pulled, Packed, Invoiced, Paid, Posted
all in about 24 hours. Post office received package on Feb 11th. As it's
an international shipment, it goes through the Chicago International Distribution
Center on the evening of Feb 16th. Then it basically disappears until April 12th.
No one knows where it went, how it got there, what cruise line it detoured through,
nothing. Here's what the time interval looks like on the USPS tracking page
looks:

- Processed Through USPS Regional Facility
CHICAGO IL INTERNATIONAL DISTRIBUTION CENTER
February 16, 2024, 7:43 pm

- Processed Through Facility
NETHERLANDS
April 12, 2024, 9:46 pm

Did they travel through the Bermuda triangle? Where did it go? I cannot express
the amount of appreciation I have for an understanding customer who paid so much
for this order, and then patiently waited almost two months for a tracking update
from USPS. TWO MONTHS! It's almost like the postal service is purposefully
trying to kill off international business opportunities. First with huge price
jumps, then with a decreased level of service that borders on apathy.

The postal service told me that after it leaves the US there's not a lot
they can do, 'it's out of our hands'. Why offer tracking at all when
it's of little use? And when I asked them about filing a case for a missing
package, they tell me that it has to be missing at least 60 days before I can
file as a missing package. Insane, absolutely insane. Going to send a Christmas
box of dog poop to Mr DeJoy... through Fedex.

I think it is sent on surface, i.e. in a ship. This is what couriers do when
they cannot send on air.
 Author: cosmicray View Messages Posted By cosmicray
 Posted: Apr 24, 2024 18:05
 Subject: Re: How does USPS even operate? A short rant.
 Viewed: 50 times
 Topic: Shipping
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In Shipping, kzinti writes:
  Received a high dollar order on Feb 10th. Pulled, Packed, Invoiced, Paid, Posted
all in about 24 hours. Post office received package on Feb 11th. As it's
an international shipment, it goes through the Chicago International Distribution
Center on the evening of Feb 16th. Then it basically disappears until April 12th.
No one knows where it went, how it got there, what cruise line it detoured through,
nothing. Here's what the time interval looks like on the USPS tracking page
looks:

- Processed Through USPS Regional Facility
CHICAGO IL INTERNATIONAL DISTRIBUTION CENTER
February 16, 2024, 7:43 pm

- Processed Through Facility
NETHERLANDS
April 12, 2024, 9:46 pm

Did they travel through the Bermuda triangle? Where did it go? I cannot express
the amount of appreciation I have for an understanding customer who paid so much
for this order, and then patiently waited almost two months for a tracking update
from USPS. TWO MONTHS! It's almost like the postal service is purposefully
trying to kill off international business opportunities. First with huge price
jumps, then with a decreased level of service that borders on apathy.

The postal service told me that after it leaves the US there's not a lot
they can do, 'it's out of our hands'. Why offer tracking at all when
it's of little use? And when I asked them about filing a case for a missing
package, they tell me that it has to be missing at least 60 days before I can
file as a missing package. Insane, absolutely insane. Going to send a Christmas
box of dog poop to Mr DeJoy... through Fedex.

Based on a de-minimas amount of information that I am aware of ... When it clears
an ISC (Chicago, Miami, whereever) it is typically loaded into a shipping container
(ULD for air, probably TEU for sea cargo) then it is not tracked until the receiving
agency gets it, and finds the time to enter it into their system. Some national
post offices do better and some do not [1]. In any case, the national post office
should have a manifest of what is in a particular shipping container, because
USPS knows that. Somewhere in all of this is inbound customs inspections.

As a complete side issue (but still illustrative) over the last 6 months I've
placed 12-15 orders for electronics components from a large distributor in China.
All but the first couple of small orders went via FedEx International Economy.
Typically, the package would get to some FedEx warehouse in HK, then appear to
just sit there. But in actuallity, it was (sometimes) already in transit. I've
watched them transit thru Anchorage, Seattle, Chicago, and one or two other landing
points. A FedEx rep told me that the inbound customs clearance was happening
in Memphis. Tracking said otherwise. So it's not just USPS. I've seen
these orders take 3 days to move from HK to my receiving box, and I've seen
9 or 10 days. Unless I was willing to pay for the premium level service, it gets
there when it gets there.

Nita Rae

[1] and some countries, in less traveled parts of the globe, don't even attempt
to deliver to your street. You have to go to the post office (with fingers crossed)
and ask if they have seen any packages with your name on them. What we have here,
is worlds better.
 Author: tec View Messages Posted By tec
 Posted: Apr 24, 2024 16:39
 Subject: Re: Test the shipping options?
 Viewed: 28 times
 Topic: Shipping
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destination: IT
14,79 eur under 215gr
21,19 eur under 650gr
TBD above 650
First 2 tiers works for IC, 3rd is an invoice request.
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Apr 24, 2024 12:07
 Subject: Re: Test the shipping options?
 Viewed: 25 times
 Topic: Shipping
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In Shipping, mycoolbricks writes:
  Hi, I've been playing a lot with the shipping options. Unfortunately, it's
always a matter of luck whether it works for the buyer. Is there a way to test
the options too? I have created a workaround and a private account here. This
now works for domestic shipments. But how can I test worldwide shipping? I don't
want to create a separate test account for each country. Thanks Johannes

You can just change the country of your test account
 Author: Adjour View Messages Posted By Adjour
 Posted: Apr 24, 2024 11:17
 Subject: Re: How does USPS even operate? A short rant.
 Viewed: 59 times
 Topic: Shipping
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I turned off international shipping recently. For different reasons, but I did
have something similar happen during covid. Parcel took 10 weeks with no update
to Europe.



On a different site I use UPS a lot and they have a habit of marking things "delivered"
and then actually delivering it 2-3 days later. They also sometimes forget to
scan things in transit. So that is fun.

Fedex is notorious for employee theft, crushing parcels, and of course, shipping
surcharges that are insane.

Honestly I don't know how all this is going to function a decade from now.
I've already lost the world market a couple years ago, which used to be 1/3
of my sales.

and I'm already noticing that most of my buyers on other sites are from
the states surrounding mine, which means calculated shipping is getting too expensive
to anyone past Texas in my case. I've been looking more and more into local
selling options in person, which of course, has its own set of drawbacks.


Crystal
 Author: zorbanj View Messages Posted By zorbanj
 Posted: Apr 24, 2024 09:11
 Subject: Re: How does USPS even operate? A short rant.
 Viewed: 70 times
 Topic: Shipping
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The post office is right when they told you after it leaves the US it's out
of their hands. That's always been the case. Your package probably got stuck
in customs.

These tracking sites oftentimes have additional/different information than the
USPS ste, especially for international orders:

https://www.17track.net/en

https://parcelsapp.com/en/tracking/

https://www.ship24.com/

https://www.trackmyshipment.co/shipment-tracking

Enter the tracking number for the Netherlands order and see what pops up.


In Shipping, kzinti writes:
  Received a high dollar order on Feb 10th. Pulled, Packed, Invoiced, Paid, Posted
all in about 24 hours. Post office received package on Feb 11th. As it's
an international shipment, it goes through the Chicago International Distribution
Center on the evening of Feb 16th. Then it basically disappears until April 12th.
No one knows where it went, how it got there, what cruise line it detoured through,
nothing. Here's what the time interval looks like on the USPS tracking page
looks:

- Processed Through USPS Regional Facility
CHICAGO IL INTERNATIONAL DISTRIBUTION CENTER
February 16, 2024, 7:43 pm

- Processed Through Facility
NETHERLANDS
April 12, 2024, 9:46 pm

Did they travel through the Bermuda triangle? Where did it go? I cannot express
the amount of appreciation I have for an understanding customer who paid so much
for this order, and then patiently waited almost two months for a tracking update
from USPS. TWO MONTHS! It's almost like the postal service is purposefully
trying to kill off international business opportunities. First with huge price
jumps, then with a decreased level of service that borders on apathy.

The postal service told me that after it leaves the US there's not a lot
they can do, 'it's out of our hands'. Why offer tracking at all when
it's of little use? And when I asked them about filing a case for a missing
package, they tell me that it has to be missing at least 60 days before I can
file as a missing package. Insane, absolutely insane. Going to send a Christmas
box of dog poop to Mr DeJoy... through Fedex.
 Author: kzinti View Messages Posted By kzinti
 Posted: Apr 24, 2024 08:38
 Subject: How does USPS even operate? A short rant.
 Viewed: 190 times
 Topic: Shipping
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Received a high dollar order on Feb 10th. Pulled, Packed, Invoiced, Paid, Posted
all in about 24 hours. Post office received package on Feb 11th. As it's
an international shipment, it goes through the Chicago International Distribution
Center on the evening of Feb 16th. Then it basically disappears until April 12th.
No one knows where it went, how it got there, what cruise line it detoured through,
nothing. Here's what the time interval looks like on the USPS tracking page
looks:

- Processed Through USPS Regional Facility
CHICAGO IL INTERNATIONAL DISTRIBUTION CENTER
February 16, 2024, 7:43 pm

- Processed Through Facility
NETHERLANDS
April 12, 2024, 9:46 pm

Did they travel through the Bermuda triangle? Where did it go? I cannot express
the amount of appreciation I have for an understanding customer who paid so much
for this order, and then patiently waited almost two months for a tracking update
from USPS. TWO MONTHS! It's almost like the postal service is purposefully
trying to kill off international business opportunities. First with huge price
jumps, then with a decreased level of service that borders on apathy.

The postal service told me that after it leaves the US there's not a lot
they can do, 'it's out of our hands'. Why offer tracking at all when
it's of little use? And when I asked them about filing a case for a missing
package, they tell me that it has to be missing at least 60 days before I can
file as a missing package. Insane, absolutely insane. Going to send a Christmas
box of dog poop to Mr DeJoy... through Fedex.
 Author: ZwarteMagica View Messages Posted By ZwarteMagica
 Posted: Apr 24, 2024 04:33
 Subject: Re: Test the shipping options?
 Viewed: 34 times
 Topic: Shipping
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It is quite a long shot, but probably if a lot of sellers vote for some kind
of sandbox to test their settings it maybe got implemented.

https://www.bricklink.com/messageThread.asp?ID=229122&nID=1066341

In Shipping, mycoolbricks writes:
  Hi, I've been playing a lot with the shipping options. Unfortunately, it's
always a matter of luck whether it works for the buyer. Is there a way to test
the options too? I have created a workaround and a private account here. This
now works for domestic shipments. But how can I test worldwide shipping? I don't
want to create a separate test account for each country. Thanks Johannes
 Author: mycoolbricks View Messages Posted By mycoolbricks
 Posted: Apr 24, 2024 03:37
 Subject: Test the shipping options?
 Viewed: 76 times
 Topic: Shipping
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Hi, I've been playing a lot with the shipping options. Unfortunately, it's
always a matter of luck whether it works for the buyer. Is there a way to test
the options too? I have created a workaround and a private account here. This
now works for domestic shipments. But how can I test worldwide shipping? I don't
want to create a separate test account for each country. Thanks Johannes
 Author: zzed View Messages Posted By zzed
 Posted: Apr 23, 2024 07:30
 Subject: Re: Fees
 Viewed: 43 times
 Topic: Shipping
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In Shipping, Brickman4you writes:

  
Instead of reporting them...

Why not just choose to purchase from stores where you are in agreement with their
Terms and Conditions.

I read the terms of every store selected via "Buy All". However, this
week (for example) I got a surprise fee that was not mentioned anywhere in their
terms page. This time the fee was a reasonable amount for packing materials.
But I really wish everyone would disclose any fees in the terms page. Otherwise
it annoys people. Assembling multiple carts is enough of a pain without that
game.
 Author: BrickDeals View Messages Posted By BrickDeals
 Posted: Apr 23, 2024 01:40
 Subject: Re: Fees
 Viewed: 39 times
 Topic: Shipping
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In Shipping, justwright writes:
  Does anyone know if you can report a store for charging excess fees. i found
a store that charges 10 percent of your order plus an additional 75 cents. needless
to say, i will avoid that store for any purchase.

Bricklink must legally comply with SB-478 Consumers Legal Remedies Act, which
will be the law in the state of California effective July 1, 2024.

Personally rather than create a system that specifically targets California sellers,
I would prefer a prohibition on the practice of unnecessary fees sitewide.

The practice itself is deceptive, because it manipulates the price guide, making
some sellers prices look artificially cheap.


Under the Consumers Legal Remedies Act, Section 1770(a)

The unfair methods of competition and unfair or deceptive acts or practices
listed in this subdivision undertaken by any person in a transaction
intended
to result or that results in the sale or lease of goods or services to any consumer
are unlawful:

(29) (A) Advertising, displaying, or offering a price for a good or service
that does not include all mandatory fees or charges other than
either of
the following:

(i) Taxes or fees imposed by a government on the transaction.

(ii) Postage or carriage charges that will be reasonably and actually
incurred to ship the physical good to the consumer.

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