Feedback Forum: Profile of PBM (3394): Negative Comments: Reply to Feedback
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PBM (3394)

Location:  USA, Ohio
Member Since Contact Type Status
Jan 15, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: The Plastic Brick Museum

 Type   Member   Date   Order ID   S/B   Reply 
 Complaint  Fout4587 (147)  Jan 12, 2010  1425216  Seller Reply 
 Took a month to invoice, lost my order during move, ignored emails
 Reply: Sorry about that! Missed a few while moving!
 Complaint  Silver-leaves (2067)  Dec 23, 2009  1443065  Seller Reply 
 Missing Pieces, No Returned Email, Stated New No were near New
 Complaint  HappyBRICKs (1309)  Nov 8, 2009  1316389  Seller Reply 
 Biggest caos ever seen at BL!
 Complaint  tomsmith (1568)  Oct 15, 2009  1386372  Seller Reply 
 Quick shipment. Missing parts. Empty promises to fix. NSS to get refund.
 Reply: Not a good customer. Tried to solve problem, was not able to with this buyer.
 Complaint  legoguy (465)  Sep 17, 2009  1367074  Seller Reply 
 4 wks, 6 emails, no resolution to missing pieces
 Reply: Still cannot find package. Buyer is correct, we dropped the ball on this one.
 Complaint  dluders (934)  Jul 23, 2009  1344268  Seller Reply 
 SLOW! Took 7 days to send invoice; another 7 days to mail. Subpar service.
 Complaint  grag (85)  Jun 10, 2009  1266741  Seller Reply 
 missing parts, and no explanation after 2 emails! what is going on
 Reply: Contact issues, future problems contact us direct via email.
 Complaint  jwillis (12)  May 30, 2009  1297603  Seller Reply 
 Never got an invoice message ordered the 14th of may recieved today.
 Complaint  alforni (9)  Mar 28, 2009  1199839  Seller Reply 
 could not fill order after long delay
 Complaint  david.walford (88)  Feb 26, 2009  1200601  Seller Reply 
 Missing pieces, back and forth emails, 4 weeks to resolve. I did get a refund.

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