Type |
Member |
Date |
Order ID |
S/B |
Reply |
|
| Complaint | JakeBrooms (17) | Jan 30, 2024 | 24224017 | Seller | Reply | I did not receive the product I ordered, rather a cheaper alternative |
| | Complaint | GreatJourneyBri (275) | Nov 20, 2022 | 19497669 | Seller | Reply | Parts were gross and extremely damaged, bulk Lego Reseller buy from smaller ones |
| | | | Complaint | JLouie177 (15) | Aug 22, 2022 | 19859231 | Seller | Reply | Used torso part advertised as new. Clearly scuffed at neck and scratch on front Reply: Reached out to resolve issue. Got no response. |
| | Complaint | kiddoluke (17) | May 9, 2022 | 18989012 | Seller | Reply | Used parts nonworking. Seller will insist you're wrong & make you pay to return Reply: After a false claim about another issue, we asked to see parts before refunding |
| | Complaint | Pmstevensv (647) | Nov 24, 2021 | 17477755 | Seller | Reply | Many incorrect variants of parts. Added me to block list for their mistake. |
| | Complaint | IrishShihTzu (61) | Jul 31, 2021 | 15391789 | Seller | Reply | Terrible seller. Replaced parts of minifigures with common parts and scratched o Reply: Reached out to resolve issue. User no longer registered |
| | Complaint | HyperHypno (13) | Jul 14, 2021 | 16699880 | Seller | Reply | Clip to attach General Grievous head to body was cracked and unable to attach. Reply: Contacted buyer to fix our mistakes. Didn't receive response. |
| | Complaint | HeyMando (151) | Jul 1, 2021 | 16595883 | Seller | Reply | 6 parts in order were not official Lego. They need to be more careful sorting Reply: Contacted buyer to fix our mistakes. Didn't receive response. |
| | Complaint | bensturgeon (9) | Feb 25, 2021 | 15511125 | Seller | Reply | most of the items were dirty and very worn. It also took far too long to arrive. Reply: contacted to offer refund. shipped in 1 day. happy to fix our mistakes! |
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