| Type |
Member |
Date |
Order ID |
S/B |
Reply |
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| Neutral | stonebrickman (23) | Mar 30, 2023 | 21636044 | Seller | Reply | Adding parts to an excisting order seemed extremly difficult..
Reply: Sorry, but not our fault. Please read the Help Desk from BrickLink.
Follow-Up: Ok, partly my fault. Sorry for the miscommunicaton..! |
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| Neutral | Sing (39) | Jan 20, 2023 | 20473904 | Seller | Reply | | Good communication. |
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| Neutral | basquebricks (324) | Dec 12, 2022 | 20566926 | Seller | Reply | A few bricks were highly used
Reply: We are sorry, but why don't you answer to our question because of pictures? |
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| Neutral | Valtraman (1) | Nov 19, 2022 | 20404120 | Seller | Reply | Delivery was little bit long but other than that very good.
Reply: We are so sorry, in case of late delivery please complain to the courier. |
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| Neutral | andyy404 (3) | Apr 28, 2022 | 18941584 | Seller | Reply | good price and quality, very fast shipping but one piece is bent &has bite marks
Reply: We are so sorry. Please write us a mail to resolve the problem. |
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| Neutral | aupaix (296) | Jan 28, 2022 | 18170720 | Seller | Reply | conforme pour les pièces mais cape froisser
Reply: We apologize for not ironing each cape. |
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| Neutral | Big_Guy (86) | Oct 5, 2021 | 17142764 | Seller | Reply | | Stock was wrong and a piece was damaged. But they solved the issues like pros! |
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| Neutral | DoktorFreaky (83) | Aug 14, 2021 | 16910496 | Seller | Reply | Teils Bissspuren An den Teilen sonst alles gut
Reply: Entschuldigung. Bitte per Mail schildern, dann können wir Ersatz liefern. |
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| Neutral | Pr1l (32) | May 13, 2021 | 16230725 | Seller | Reply | Good! But one used 3€ Minihead had some part of the mouth print scratched off.
Reply: We are sorry for the inconvenie. Please write us a mail if something was wrong. |
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| Neutral | Iron_10 (3) | May 11, 2021 | 16090551 | Seller | Reply | Had to sign for the box
Reply: Sorry, but we don't understand the problem. |
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| Neutral | jfr777 (312) | Apr 10, 2021 | 14645132 | Seller | Reply | Package probably lost in the mail.
Reply: Sorry for the inconvenience. Investigation in progress.... |
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| Neutral | toasabra (63) | Dec 17, 2020 | 14333473 | Seller | Reply | Thanks for the pieces
Reply: Please send us a mail if something went wrong. We'll find a solution |
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| Neutral | Alkoholiker (39) | Jul 6, 2020 | 13460311 | Seller | Reply | Good parts, but one of them is bended
Reply: We are sorry for the inconvenie. Please write us a mail if something was wrong. |
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| Neutral | Billo17 (286) | Jun 3, 2020 | 13227946 | Seller | Reply | Excellent Service
Reply: Wished cancellation by buyer. |
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| Neutral | Rossi46 (35) | Dec 2, 2019 | 11983399 | Seller | Reply | Verschickt unkomplette Bestellung, ohne Absprache! Geht auch anders!
Reply: Bestandsfehler kann leider mal vorkommen, der entsprechende Betrag erstattet... |
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| Neutral | E.N.STUDIOS (588) | Nov 8, 2019 | 11869947 | Seller | Reply | All parts good & accounted for, not extraordinarily fast shipping unfortunately
Reply: We are so sorry but we cannot influence the delivery time of the postal service |
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| Neutral | JRW (44) | Jul 18, 2019 | 11293334 | Seller | Reply | | Inaccurate numbers and categorisation. Otherwise very good service |
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| Neutral | Forester3 (97) | May 5, 2019 | 11006373 | Seller | Reply | Postage rather expensive.took 7 days from Germany so not too bad
Reply: We are so sorry but due to the weight only parcel was possible |
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| Neutral | bb814604 (6) | Apr 25, 2019 | 10535970 | Seller | Reply | N/A
Reply: ??? |
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| Neutral | cyberx (633) | Oct 10, 2018 | 9937649 | Seller | Reply | Bricks all fine but a model variation on an electric piece, coupon offered.
Reply: We are so sorry for the mistake :-( |
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| Neutral | piratte (103) | Jun 26, 2018 | 9572267 | Seller | Reply | Fast shipping, unfort. used parts partially with tooth tracks or heavy scratches
Reply: Please write us a mail if everything went wrong... We'll find a solutio |
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| Neutral | mrazjava (103) | Jun 8, 2018 | 9482769 | Seller | Reply | fast shipping, all parts proper counts but 1 part broken, 1 part wrong color
Reply: Please write us a mail if everything went wrong... We'll find a solution |
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| Neutral | Devinb (15) | Mar 15, 2018 | 8759043 | Seller | Reply | Didnt have a part I ordered, did refund, shipping took 3 months
Reply: We are so sorry for the delay but we have no influence on the canadian post |
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| Neutral | mppoulin (211) | Oct 12, 2017 | 8435213 | Seller | Reply | Some parts extremely dirty/worn
Reply: Please write us a mail if everything went wrong... We'll find a solution |
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| Neutral | bb806511 (306) | Sep 13, 2017 | 8334462 | Seller | Reply | Man hätte auch die Aufkleber entfernen können!!!! So etwas ist unakzeptabel
Reply: Please write us a mail if everything went wrong... We'll find a solution |
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| Neutral | nicbricker (1) | Sep 12, 2017 | 8194520 | Seller | Reply | Prices & shipping are competitive. However 10% of bricks with dirts and loose
Reply: Please write us a mail if everything went wrong... We'll find a solution |
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| Neutral | Javakort (125) | Mar 6, 2017 | 7451614 | Seller | Reply | Misssing meney bricks, was compensated but could be better. but i`ll be back any
Reply: Please write us a mail if everything went wrong... We'll find a solution |
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| Neutral | sirfredrick (752) | Feb 15, 2017 | 7410705 | Seller | Reply | 2nd order placed here both were lost had to go through paypal to get refund
Reply: We are so sorry but both orders lost are very strange. Incorrect address? |
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| Neutral | ibiupu (941) | Feb 7, 2017 | 7513635 | Seller | Reply | schneller Versand, Ware noch OK, Portokosten zu hoch
Reply: Please write us a mail if everything went wrong... |
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| Neutral | EstebanBremen (87) | Jan 2, 2017 | 7328326 | Seller | Reply | One item was missing, rest was fine
Reply: We are so sorry. Missing item was refunded... |
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| Neutral | skanner30 (3) | Dec 31, 2016 | 7344749 | Seller | Reply | arrived. had to remove transfers from doors and no glass in any of them???
Reply: Please buy extra part 4183 for doors and use email for questions, not feedback.. |
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| Neutral | eBricks (6794) | Dec 28, 2016 | 7278445 | Seller | Reply | Fast shipment, but could have been shipped in an envelop instead of a box.
Reply: Box is more safety. We don't understand this feedback ??? |
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| Neutral | BLUSER_777272 (4) | Oct 11, 2016 | 7037196 | Seller | Reply | One piece had a broken part, other than that all perfect.
Reply: We are so sorry. Please send us an email and we will send a replacment. |
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| Neutral | Qbeat (103) | Jun 16, 2016 | 6661593 | Seller | Reply | everything fine
Reply: Neutral without comment. Please let us know what's going wrong... |
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| Neutral | bb633033 (9) | May 13, 2016 | 6518874 | Seller | Reply | | A few dirty bricks and some order hiccups, but friendly communication. |
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| Neutral | yourstar82 (59) | Mar 15, 2016 | 6103405 | Seller | Reply | big issue with delivery not good comunict. i've to pay the resent
Reply: We are so sorry but your address is incomplete. Please fix it. |
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| Neutral | bb667982 (18) | Jan 29, 2016 | 6052129 | Seller | Reply | See you next time!
Reply: Wished cancelation from buyer, so don't understand neutral feedback :-/ |
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| Neutral | truckman (356) | Jan 21, 2016 | 5845463 | Seller | Reply | OVER TWO MONTHS STILL HAVE NOT RECEIVED ORDER NOT AGAIN
Reply: No information by mail... |
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| Neutral | Holger_Grube (20) | Dec 1, 2015 | 5944538 | Seller | Reply | leider fehlen 10 Teile
Reply: Please tell us mistake by mail... :-( |
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| Neutral | Baard (605) | Sep 1, 2015 | 5628691 | Seller | Reply | | Only15 of 40 ordered windows were correct part. |
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| Neutral | proFeD (185) | Jun 17, 2015 | 5458431 | Seller | Reply | Not satisfied in parts: not all original marked from LEGO!
Reply: Please tell us mistakes by mail. No communication is not nice...
Follow-Up: Mail sent ;-) |
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| Neutral | rolaud (37) | Aug 7, 2005 | 399030 | Seller | Reply | Wegen außergewöhnlicher Umstände nicht regulär wertbar - trotzdem Danke!
Reply: Sorry wegen der Verzögerung. Ich war 3 Wochen im Krankenhaus. |
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| Neutral | BLUSER_39797 (13) | Feb 17, 2005 | 296383 | Seller | Reply | Good, 50% shipping, Bad, took a long time
Reply: surface shipping need 4-8 weeks. use airmail. |
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| Neutral | Sgtduckus (7309) | Oct 8, 2004 | 279641 | Seller | Reply | Thanks Sebastian.
Reply: Why neutral? I want to give you a full refund for the damage part! But not you! |
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| Neutral | BLUSER_13800 (33) | Jul 27, 2004 | 254879 | Seller | Reply | Good seller. good stuff.
Reply: Good stuff? Okay! But why neutral? And why didn't you contact me??? :-( |
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| Neutral | Teup (6595) | Jul 16, 2004 | 255104 | Seller | Reply | Most of it OK, but some parts are missing or in different color..
Reply: Why didn't you tell me the mistakes? That's not fair. Also I'm only a human! :-( |
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