| Type |
Member |
Date |
Order ID |
S/B |
|
 |
| Complaint | chrelrit (506) | Aug 26, 2022 | 19691822 | Seller | | Never received the order, ... |
|
|
| Complaint | chowyou (-1) | Aug 21, 2022 | 19683466 | Seller | The seller does not keep promise
Reply: NPB |
|
|
| Complaint | chowyou (-1) | Aug 21, 2022 | 19692484 | Seller | The seller does not keep promise
Reply: NPB |
|
|
| Complaint | aparatchik (11) | Aug 9, 2022 | 19668340 | Seller | Seller completely non-responsive. NRS/NSS and PayPal claim filed. AVOID!
Reply: Issue has been fixed after holiday. Buyer received the goods as advertised. |
|
|
| Complaint | Tomshifter (26) | Aug 5, 2022 | 19680688 | Seller | | 2 weeks since purchased and havent shipped even when he said 48 hours ... |
|
|
| Complaint | noulezy (20) | Jul 31, 2022 | 19513650 | Seller | No answer on incomplete order!! 3x mails + NSS complaint: NOTHING!!
Reply: 1 incomplete lot has been shipped out today, NSS has been disputed.
Follow-Up: NSS continued, STILL waiting! |
|
|
| Complaint | letenia (88) | Jul 22, 2022 | 19289359 | Seller | parts never received, no answers to e mails, never seen that in 10 years @ BL
Reply: Revenge feedback about another order.. Sad response. |
|
|
| Complaint | letenia (88) | Jul 22, 2022 | 18945209 | Seller | Horrible seller! Parts missing no answers to emails for months. To avoid!
Reply: Part is shipped, might be lost? We did not see email, new one prov. today! |
|
|
| Complaint | sjukkie (135) | Jul 1, 2022 | 19291691 | Seller | store owner is very hard to solve problems with and you just get no answers!!
Reply: Buyer should use bricklink contact, not offsite contact. We can miss emails. |
|
|
| Complaint | ming (430) | Jun 27, 2022 | 19206276 | Seller | | bad!!!!!!!!no |
|
|
| Complaint | JeroenNL (5) | Jun 20, 2022 | 19233953 | Seller | | Would NOT recommend. Bad seller. NO communication at all. Took a month to send |
|
|
| Complaint | WendyVV (80) | Jun 16, 2022 | 19269121 | Seller | Bad communication, awaiting refund....my 1st negative :(
Reply: 2 days of no response? We don't all work 24/7?
Follow-Up: If it were only 2 days.. Got refunded, communication remains bad |
|
|
| Complaint | Ibber70 (228) | Jun 6, 2022 | 18971973 | Seller | | Er skuffet over sælger, for sælger vil ikke svare på mail, har ikke fået pakken |
|
|
| Complaint | ANDO95 (3770) | May 9, 2022 | 18797302 | Seller | It does not respond, it does not send. VERY BAD! Refunded by PayPal.
Reply: Order was returned, Buyer wanted to cancel, refunded. |
|
|
| Complaint | gyuseoksim (64) | Apr 26, 2022 | 18749476 | Buyer | Rude and aggresive, terrible, deal at your own risk
Reply: Waiting for weeks on a delayed order? How am I to blame as a buyer? |
|
|
| Complaint | GiuseppeDelBono (18) | Apr 6, 2022 | 18686645 | Seller | they do not respond to emails
Reply: Used a ofsite contact option, please use the bricklink msg service. Issue fixed! |
|
|
| Complaint | SIMONSANTA (306) | Mar 1, 2022 | 18081659 | Seller | Sent me a faulty electric item. Said “Everyone makes mistakes.” Still no refund!
Reply: Ongoing paypal claim, buyer keeps rejecting my offers? How am i to blame? |
|
|
| Complaint | diejoy (30) | Feb 18, 2022 | 17946893 | Seller | The seller has not send to me all the pieces...I paid all but I'm still waiting!
Reply: Impatient. Missing parts have already been shipped. Just some postal delays |
|
|
| Complaint | wabrandy (-1) | Feb 7, 2022 | 18061837 | Seller | | Falsche Weiche gesendet,seit 25.01.messages email wahtsapp KEINE richtige Weiche |
|
|
| Complaint | pasir (65) | Jan 25, 2022 | 17383629 | Seller | Won't recommend to trade with this seller
Reply: Some items wrong uploaded. Received a full refund for the order? |
|
|
| Complaint | Deianira (313) | Jan 14, 2022 | 17639381 | Seller | | Shipped 30 days after payment, communicates about delays late/retroactively. |
|
|
| Complaint | TomBooosten (11) | Jan 13, 2022 | 18011071 | Seller | Slow, expansive and extra paymentcosts
Reply: Shipped 5 days after payment? Shipping as you requested? |
|
|
| Complaint | Adszabo (3) | Jan 12, 2022 | 17762732 | Seller | My order was posted only after two reminders, with two weeks delay after payment
Reply: I was in quarantine due to covid?? We notified you about this! |
|
|
| Complaint | Rian88 (10) | Jan 11, 2022 | 17678981 | Seller | The latest shipping & communication I've ever experienced. Plus, 2 missing parts
Reply: Buyer keeps adding items for close to 5 weeks total? Shipped within 6 days |
|
|
| Complaint | rasmuslys (202) | Jan 10, 2022 | 17330982 | Seller | | Never recived the package, seller don´t reply on messages |
|
|
| Complaint | Huijbert (360) | Dec 29, 2021 | 17770465 | Seller | Order 04122021 Received 29122021
Reply: revenge feedback, sad buyer! |
|
|
| Complaint | Huijbert (360) | Dec 20, 2021 | 17640105 | Seller | Took a klong time to Sent, New order the Same Answer NSS? What is that?
Reply: Unfair review about another order? Also you are the one that opens a NSS?Not me? |
|
|
| Complaint | Max99 (38) | Dec 10, 2021 | 17624541 | Seller | My order took very long to arive, the seller did not inform me abbout the delays
Reply: Received an email with full explanation! Maybe check mailbox once in a while?
Follow-Up: the reoccuring negative feedback about comunication, maybe indicate a trend.. |
|
|
| Complaint | M151 (32) | Dec 9, 2021 | 17678931 | Seller | 23 nov besteld en betaald op 2 dec excusus nog niet verzonden op 9 dec ontvangen
Reply: Noted before about the delays. Shipped 3rd of dec. Postal delays I can not avoid |
|
|
| Complaint | DNW (5) | Dec 7, 2021 | 17677332 | Seller | 14 days after payment, no shipmnet, silence. Frauder and time waster
Reply: No contact at all? Tracking is ready, will post tomorrow at the office. |
|
|
| Complaint | tmuphysician (120) | Dec 1, 2021 | 16965186 | Seller | Paid for tracking but not given. Poor communication even sent NSS twice !!
Reply: NSS removed by moderator. Lying custommer, All info was clear! |
|
|
| Complaint | Gnutt (206) | Nov 23, 2021 | 17304693 | Seller | Poor communication, badly wrapped, quality not as stated. Sorry.
Reply: Items were used? not new! Paid 2x shipping, buyer refused to pick up? Terrible! |
|
|
| Complaint | Rui_Sousa (54) | Nov 9, 2021 | 17307592 | Seller | | Sold incomplete set, unfortunately I do not recommend this seller! |
|
|
| Complaint | NilsvN (118) | Oct 22, 2021 | 17214123 | Seller | | Eternal shipping (1 mo), no contact, only ships bcs NSS threat, worst exp for me |
|
|
| Complaint | Snoopy34497 (7284) | Oct 22, 2021 | 17379507 | Buyer | bad communication, threatens and does not stick to the truth
Reply: Just asked for a VAT free invoice, seller sold the items twice and blames buyer? |
|
|
| Complaint | GCarnaghi (49) | Oct 12, 2021 | 17054242 | Seller | DON'T BUY IN THIS SHOP: ordered on 31/08, payed on 01/09, never received yet!!!!
Reply: Tracking shows it is received 9 days after shipment? Unfortunate buyer... |
|
|
| Complaint | andreamagnolfi (77) | Sep 29, 2021 | 17055893 | Seller | | No shipment after 29 days for a 167€ order. Also bad comunication |
|
|
| Complaint | innerchild (813) | Sep 24, 2021 | 16596045 | Seller | Fraudster. Never buy from this store. Seller did insurance fraud. PayPal refund
Reply: Buyer has all items + my money, who is the scammer here? |
|
|
| Complaint | Aceymace (31) | Sep 23, 2021 | 17071143 | Seller | Missing pieces, no response
Reply: Buyer never contacted me. |
|
|
| Complaint | Svetlio78 (35) | Aug 12, 2021 | 16003683 | Seller | the item did not resieve seller not give my money back
Reply: Showed proof of shipment, lost the paypal claim? Unfair review! |
|
|
| Complaint | Vwtech (8) | Jul 4, 2021 | 16170572 | Seller | Communication is difficult. After more than 2 months it is delivered complete
Reply: Mistakes were made on both ends, all got fixed / re-delivered! |
|
|
| Complaint | dvdhayadi (256) | May 12, 2021 | 14836974 | Seller | Never buying again from this seller. Be aware.
Reply: Buys damaged items, clearly stated and priced accordingly. Read before purchase?
Follow-Up: All of the instructions in store in bad condition. Be aware. Seller is a liar. |
|
|
| Complaint | blindlight (1) | May 8, 2021 | 14988344 | Seller | I received the package after more than 4 months because wrong shipping address
Reply: Package is received 9th of feb? On your adress? 8 days after shipment?
Follow-Up: False! Ordered the 25 December! And got 8 May because wrong address. |
|
|
| Complaint | Thomsson88 (16) | Apr 21, 2021 | 14821570 | Seller | False advertisement minifigure. Not soloved in 5 months. Dont reccomend seller.
Reply: Offered a full refund on the figure and shipping! Buyer never shipped it back! |
|
|
| Complaint | Totucz86 (15) | Apr 16, 2021 | 15867396 | Seller | SELLER TO AVOID !!! ETERNAL SHIPPING TIMES! SHIP AFTER 20 DAYS AND THREATEN!
Reply: Shipped 4 days after payment, stuck at the italian post office? Not my mistake. |
|
|
| Complaint | bb582996 (149) | Nov 14, 2020 | 14410564 | Seller | Item not arrived
Reply: Lies! Buyer states order was received! WE HAVE PROOF OF THIS! |
|
|
| Complaint | LegoLars (301) | Nov 11, 2020 | 13763099 | Seller | Items never received. Communication is impossible.Got refunded by PayPal. Avoid!
Reply: Package got lost. PostNL Claim is still ongoing! NO PATIENCE! |
|
|
| Complaint | Rolandleni (11) | Oct 12, 2020 | 14055939 | Seller | Much problems with shipment ..awfull comunication
Reply: Tracking send day after shipment! Not any msgs received! Lier! |
|
|
| Complaint | bb1836821 (-1) | Aug 19, 2020 | 13915459 | Seller | Had to insist to get tracking info. Set is missing the spare parts. Rude.
Reply: We NEVER add spare parts, as described! And WE ARE ON HOLIDAY?? |
|
|
| Complaint | cheeky.monkey (3968) | Aug 11, 2020 | 13846381 | Seller | NOT NICE TO DEAL WITH 100% COMPLETE 5 BITS MISSING REFUSE TO PAY £5 COMPENSATION
Reply: Offer 5 euro's (price of parts 1.60€) buyer complains for more! |
|