| Type |
Member |
Date |
Order ID |
S/B |
Reply |
|
 | | Complaint | Brickolator (40) | Nov 3, 2021 | 17420537 | Seller | Reply | The handling costs are way off the chart. Never again.
Reply: Buyer ordered & paid without reading store terms -> stop list |
| | | Complaint | willywennell (12) | Oct 30, 2021 | 17427109 | Seller | Reply | received in good time, just unreasonable shipping + handling will go elsewhere
Reply: Buyer ordered & paid without reading store terms -> stop list |
| | | Complaint | fuchs_105 (11) | Sep 1, 2021 | 17057390 | Seller | Reply | Very high handling cost. Even more than the price of the pieces itself.
Reply: Buyer ordered & paid without reading store terms -> stop list |
| | | Complaint | bricky78 (47) | Mar 19, 2021 | 15730215 | Seller | Reply | unvollständig, Nachlieferung erst auf Drängen, unverschämt, nie wieder
Reply: alleged missing parts were send again out of goodwill -> stop list |
| | | Complaint | C4B3M4 (70) | Mar 14, 2021 | 15500406 | Seller | Reply | No completed order and no discussion.
Reply: If you have problem, please just contact us! No communication, no solution. |
| | | Complaint | Allister8 (186) | Feb 23, 2021 | 14586708 | Seller | Reply | Package never arrived. Seller will not help to track it.
Reply: Order was verifiable delivered. Tracking was available all the shipping time.SL |
| | | Complaint | cguibert (40) | Feb 3, 2021 | 15174411 | Seller | Reply | Well packed|2 missing parts|+47%(36€) handling, rate not stated in terms|No go
Reply: Buyer ordered & paid without reading store terms, no go |
| | | Complaint | w1nzent (10) | Jan 27, 2021 | 15255587 | Seller | Reply | Forgot parts two times, high extra charge included in shipping costs, unreliable
Reply: 117 Lot Order, 1 missing part was reshipped. |
| | | Complaint | ghostjuza (11) | Nov 29, 2020 | 14632925 | Seller | Reply | Der Versand war so teuer wie die Teile selbst, innerhalb DE, geht gar nicht!
Reply: Buyer ordered & paid without reading store terms |
| | | Complaint | Bauundmehr (386) | Nov 6, 2020 | 14425470 | Seller | Reply | Lieferung war nicht vollständig
Reply: Alleged missing parts were refunded out of goodwill. |
| | | Complaint | Cockram789 (24) | Nov 5, 2020 | 14396877 | Seller | Reply | Refused to ship the missing piece from my order.
Reply: 1 missing part for 0,30 € was refund. |
| | | Complaint | bladehatched (64) | Oct 14, 2020 | 14333084 | Seller | Reply | Bricks OK. Paid 16,33€ for 'picking-service' aka no missing pcs. Was misisng pcs
Reply: 3 missing parts for 0,12 € were reshipped.
Follow-Up: My point: missing pcs are inexcusable, paying extra fee for careful picking |
| | | Complaint | whatsuptoday (97) | Jul 31, 2020 | 13853750 | Seller | Reply | bricks ok, but NOT GOOD!: +23.37 € of Additional Charges1 on an order of 99,93€
Reply: Buyer ordered without reading the Store Terms. |
| | | Complaint | masonbullock (14) | May 6, 2020 | 12071345 | Seller | Reply | Order never made it and they never followed up for a refund or to resend items.
Reply: Order lost at US Customs, refund received |
| | | Complaint | charlieca00907 (845) | Feb 12, 2020 | 12463988 | Seller | Reply | Seller aribtrarily cancelled order even though it was fully paid. BEWARE!!!
Reply: Buyer ordered without reading the Store Terms. |
| | | Complaint | Raziel117 (98) | Feb 1, 2020 | 11655417 | Seller | Reply | Kam leider nie an - bei der Post verschollen... :(
Reply: If you have problem with your order, please just contact us! |
| | | Complaint | zhekalevin (36) | Jul 11, 2019 | 11262786 | Seller | Reply | Paid 40 EUR for DHL - seller did not use DHL. No tracking despite paying for it.
Reply: Order was shipped by DHL. Customer feedbacks before receipt of delivery. |
| | | Complaint | djbungee (555) | Mar 12, 2019 | 10760276 | Seller | Reply | sehr unfair. hier wird doppelt abgekocht. versand mehr berechnet als anfiel.
Reply: Store Terms nicht gelesen, Gesamtkosten werden beim Checkout angezeigt |
| | | Complaint | loewensicht (3690) | Oct 25, 2018 | 10004982 | Seller | Reply | Unfreundlicher Kontakt. Mangelhafte Kundenorientierung. Nie wieder!
Reply: Communication was friendly and businesslike, customer responded with negative FB |
| | | Complaint | bb1141463 (3) | Jun 15, 2018 | 9422121 | Seller | Reply | Teile in falschen Farben und Teile fehlten.
Reply: If you have problem, please just contact us! |
| | | Complaint | CCB_18 (2485) | Jan 7, 2013 | 3252222 | Seller | Reply | Only one torso arrived...
Reply: If you have problem, please just contact us! |
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