Feedback Forum: Profile of tomte (81861): Negative Comments
 Type   Member   Date   Order ID   S/B 
 Complaint  Maksxix (377)  Sep 23, 2021  16988653  Seller 
 Terrible figure quality, the seller lied by writing that the figure is new.
 Reply: might have been listed wrong. we always strive to find solution pls contact us
 Complaint  KongoOtto (16)  Jan 23, 2021  15221814  Seller 
 Lieferung komplett. Versand sehr langsam,Problem Kommunikation mangelhaft
 Reply: Verzögerung von 3 Tagen, keine Info vorher , dass es dem Kunden sehr eilt
 Complaint  aupaix (296)  Jul 17, 2020  13705484  Seller 
 envoyé un message de remboursement pour manque pièce , et toujours pas eu
 Reply: il manquait de petites choses le remboursement a été effectué
 Complaint  Max0406 (28)  Jun 19, 2020  13433126  Seller 
 Fehlende Teile in 1. Lieferung, daher lange Dauer bis alles vollständig war.
 Reply: 4 von 250 Teilen fehlten, sorry Bestandsfehler , wir haben 9 Mio LEGO Teile....
 Complaint  Legofan1970 (14)  May 3, 2020  12954662  Seller 
 Zu lange auf Bearbeitung und Lieferung gewartet
 Reply: Wir bitten dies zu entschuldigen und hoffen auf schnellere Postlaufzeiten.
 Complaint  Daniel1976 (69)  Mar 16, 2020  12519604  Seller 
 I accidentaly paid twice and was only reimbursed 308 out of 325Dkk.
 Reply: Please do not use feedback as replacement for message or e-mail
 Complaint  hubmarc (12)  Feb 11, 2020  12226240  Seller 
 Schlechte Kommunikation, trotz Nachversand Bestellung nicht vollständig!
 Reply: Dear Customer, we had not been contacted once more to finally solve your problem
 Complaint  bb1577385 (15)  Jan 28, 2020  12316310  Seller 
 Don’t order from them! They keep saying there was an error in stock f each order
 Reply: we strive to improve daily but cannot be 100 % perfect we are human
 Complaint  bb1560145 (-1)  Jan 23, 2020  12217059  Seller 
 It's been two or so weeks since I ordered. I have not received any package.
 Reply: daily in customs around holiday saison
 Complaint  bb1545164 (0)  Dec 19, 2019  12093845  Seller 
 One brick was not from the company LEGO, one in a very bad quality.good shipping
 Reply: Please contact us to solve your problem

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