| Type |
Member |
Date |
Order ID |
S/B |
Reply |
|
 | | Complaint | Maksxix (377) | Sep 23, 2021 | 16988653 | Seller | Reply | Terrible figure quality, the seller lied by writing that the figure is new.
Reply: might have been listed wrong. we always strive to find solution pls contact us |
| | | Complaint | KongoOtto (16) | Jan 23, 2021 | 15221814 | Seller | Reply | Lieferung komplett. Versand sehr langsam,Problem Kommunikation mangelhaft
Reply: Verzögerung von 3 Tagen, keine Info vorher , dass es dem Kunden sehr eilt |
| | | Complaint | aupaix (296) | Jul 17, 2020 | 13705484 | Seller | Reply | envoyé un message de remboursement pour manque pièce , et toujours pas eu
Reply: il manquait de petites choses le remboursement a été effectué |
| | | Complaint | Max0406 (28) | Jun 19, 2020 | 13433126 | Seller | Reply | Fehlende Teile in 1. Lieferung, daher lange Dauer bis alles vollständig war.
Reply: 4 von 250 Teilen fehlten, sorry Bestandsfehler , wir haben 9 Mio LEGO Teile.... |
| | | Complaint | Legofan1970 (14) | May 3, 2020 | 12954662 | Seller | Reply | Zu lange auf Bearbeitung und Lieferung gewartet
Reply: Wir bitten dies zu entschuldigen und hoffen auf schnellere Postlaufzeiten. |
| | | Complaint | Daniel1976 (69) | Mar 16, 2020 | 12519604 | Seller | Reply | I accidentaly paid twice and was only reimbursed 308 out of 325Dkk.
Reply: Please do not use feedback as replacement for message or e-mail |
| | | Complaint | hubmarc (12) | Feb 11, 2020 | 12226240 | Seller | Reply | Schlechte Kommunikation, trotz Nachversand Bestellung nicht vollständig!
Reply: Dear Customer, we had not been contacted once more to finally solve your problem |
| | | Complaint | bb1577385 (15) | Jan 28, 2020 | 12316310 | Seller | Reply | Don’t order from them! They keep saying there was an error in stock f each order
Reply: we strive to improve daily but cannot be 100 % perfect we are human |
| | | Complaint | bb1560145 (-1) | Jan 23, 2020 | 12217059 | Seller | Reply | It's been two or so weeks since I ordered. I have not received any package.
Reply: daily in customs around holiday saison |
| | | Complaint | bb1545164 (0) | Dec 19, 2019 | 12093845 | Seller | Reply | One brick was not from the company LEGO, one in a very bad quality.good shipping
Reply: Please contact us to solve your problem |
| | | Complaint | nobru (6) | Dec 12, 2019 | 12026502 | Seller | Reply | | 2,31€ of charges & 4,5€ of shipping (instead of 3,2 on DP), inacceptable |
| | | Complaint | bb478506 (27) | Oct 24, 2019 | 11169080 | Seller | Reply | Niemals angekommen, SCHADE!
Reply: feedback three months later, one item missing, refund/coupon was offered |
| | | | | Complaint | whatsuptoday (97) | Sep 22, 2019 | 11582492 | Seller | Reply | Bad shop, 3x more expensive than elsewhere + they do not reply to my emails :-(
Reply: 1 email lost, then we replied asap. now buyer does not answer since one week! |
| | | Complaint | bb1396120 (21) | Sep 13, 2019 | 11577876 | Seller | Reply | | Achtung überteuertes Porto,keine SendungsNummer und dann falsche Behauptungen |
| | | | | Complaint | edmonse (15) | Jul 30, 2019 | 11358079 | Seller | Reply | | This store Threat their clients and don't give a good services |
| | | Complaint | zozo127 (150) | Jul 15, 2019 | 11289896 | Seller | Reply | | Charged $4.99 for insurance-not in the agreement and shorted me 78 bricks. |
| | | Complaint | ks35 (3) | May 2, 2019 | 10904921 | Seller | Reply | Pièces mordues non conformes au produit original. Pas de réponse SAV
Reply: please contact us via a BrickLink message and not feedback instead |
| | | | | Complaint | Tompou13500 (67) | Apr 15, 2019 | 10898815 | Seller | Reply | Bad seller who trip me off with wrong parts..thanks
Reply: Buyer ordered the wrong parts and is angry on seller for this ? |
| | | | | Complaint | eminem74 (84) | Feb 2, 2019 | 10191431 | Seller | Reply | | fatto un ordine a meta' novembre e siamo a febbraio e ordine non e arrivato |
| | | Complaint | kennytang0912 (3) | Dec 5, 2018 | 10040225 | Seller | Reply | | Long delivery time. Disappointed. Not recommended. |
| | | Complaint | philco73 (523) | Nov 7, 2018 | 10022702 | Seller | Reply | | refund missing items less than their prices/unprofessional conducting,late answe |
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