| Type |
Member |
Date |
Order ID |
S/B |
|
 | | Complaint | Kenida (37) | Mar 25, 2021 | 15826357 | Seller | Sent wrong color item. Failed to respond to message to resolve issue.
Reply: We definitely replied & fixed the issue. Buyer even replied & apologized to us. |
| | | Complaint | bb1710943 (17) | Jan 3, 2021 | 14888654 | Seller | I ordered over 500 pieces. I only received around 225 a month later
Reply: Refunded for all missing parts. Shipping took 15 days during Christmas season. |
| | | Complaint | huntermmm17 (688) | Sep 13, 2020 | 14165336 | Seller | One of the torsos came in cracked. Seller didn’t mention in description,
Reply: Sorry, we're happy to replace/refund any damaged pieces if you message us. |
| | | Complaint | memappm_gmail (165) | Jul 20, 2020 | 13779827 | Seller | Ordered something I needed badly & 3 days later canceled. Got refund but SUCKS
Reply: Lost items moving to new shop. Looked for them all weekend. Refunded. Sorry. |
| | | Complaint | moclego (385) | Sep 1, 2019 | 11519214 | Seller | Never answer to my email. Lot of error on my order :(
Reply: Answered email same day offering solutions; never replied to us. 32 cents error |
| | | Complaint | csmula (70) | Jul 6, 2019 | 11022728 | Seller | very bad the wrong parts were there
Reply: Customer was sent one incorrect piece & was refunded for it |
| | | Complaint | juanpaolo (368) | Apr 19, 2019 | 10920986 | Seller | 44usd supplémentaire à la réception....
Reply: We are not and can not be responsible for Customs Fees, as stated in our terms. |
| | | Complaint | Leganost (26) | Apr 14, 2019 | 10919617 | Seller | I'm missing two pieces from my order. Two 1x1 plates in trans clear black
Reply: If there's a problem with your order please message us and we'll fix it |
| | | Complaint | _scott_ (192) | Mar 26, 2019 | 10654333 | Seller | shorted me on my order, then gave me the run around for weeks, refused to refund
Reply: Missing piece and tracking number were promptly sent to buyer. |
| | | Complaint | Crazy_4_Brix (256) | Mar 23, 2019 | 10322856 | Seller | POOR Packing, rare & expensive parts exposed upon arrival thru bubble wrap
Reply: Packed safely but post office destroyed the package. Not our fault. Sorry. |
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